IMRI Jobs

Compensation Range: Hourly: $24.86 - $32.32 With limited supervision, provide administrative and staff support duties for faculty, administrators, and students within the Sanford College of Education requiring a range of skills and knowledge of organizational policies and procedures. Assist and direct visitors and resolve administrative problems and inquires; compose, edit and proofread correspondence and reports, review/route/audit high volume internal forms including grade appeals, grade changes, expense approvals and reimbursements, provide meeting scheduling and coordination, prepare a range of administrative documents. Essential Functions: Provides administrative support for SCOE faculty statewide including meeting coordination, calendar management, document creation and coordination, gathering data for reports, copying and scanning documents, organizing and maintaining electronic and paper filing systems, managing department distribution lists. Includes support of academic functions, assessment efforts, staffing issues, and program documents. As first point of contact in the department, engages with students, faculty and administrators to triage and provide information in response to range of SCOE inquiries from internal staff and faculty, students, and parties external to the University. Reviews, audits, initiates corrective notifications, monitors for compliance and provides training regarding travel and business reimbursements, Professional Development requests and reimbursements, and invoices and check requisitions. Process statewide requests for independent studies, grade appeals, challenge exams and exit exams. Includes coordination with academic and learning centers, faculty, and students. Monitor to ensure legal, regulatory and policy requirements are met for internal processes. Coordinates logistics for onsite meetings, teleconference and online. Records meeting minutes as necessary. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree in a related field for assigned Department, a plus; and, three (3) years relevant experience supporting a department within a University setting, preferred; or equivalent combination of education and experience. Competencies/Technical/Functional Skills: Ability to participate as an active team member for the Business unit, Department and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the operations. Demonstrates an ability to participate as an active team member working toward common goals. Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself. Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs and processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes. Working knowledge, principles and practices of office management, systems policies and procedures including knowledge of supplies, equipment, services, ordering and inventory control, within a higher education environment, preferred. Demonstrates an understanding of underlying organizational issues. Ability to resolve problems using initiative and creativity, practical options may need to be assessed or identified or the problem broken down into component parts; routine data or information is gathered form standard sources and analyzed using pre-determined procedures. Solid critical thinking, reasoning skills to determine a different course of action and complete tasks and/or projects. Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook. Experience using SOAR (Peoplesoft) systems preferred. Strong working knowledge of organizational skills with attention to details, accuracy, follow-up and follow-through. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner. Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community. Ability to communicate effectively orally and in writing. Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Travel: No Travel Required #LI-NK1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

strong Description/strongbr/pDSI has an immediate need for a Multi-Dwelling (MDU) Channel Manager. This position is a work-from-home, account management, business-to-business (B2B) sales position with travel required. /pp The MDU Channel Manager is responsible for driving DIRECTV subscribers by working with dealer partners in their respective regions. The role will require strong communication, elite problem-solving skills, relationship building, and the ability to drive sales while working with all types of business partners. strongbr/br/Travel Requirements:/strong Monthly travel to visit dealers, support launch events and meet with DIRECTV MDU as needed. Minimum of 2 weeks per month overnight. br/strongbr/About DSI/strong/pp DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. /pp We believe that relationships are the most important part of our business. Whether it's mobility, broadband, video, commercial, residential, Lodging amp; Institutions, Multi-Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities. /pbr/br/strong Requirements/strongbr/ulli Work with dealer partners to prospect properties to identify new partners interested in adding DIRECTV to their property as an amenity /li/ulul li Identify, develop, and manage a database of potential and existing properties in assigned territory/li li Work as a team with DIRECTV MDU vendor partner to strategize best practices to grow the territory/li li Manage existing portfolio of dealers in your region: /li ul li Driving new sales /li li Keeping DIRECTV MDU top-of-mind and at the forefront of every customer interaction /li li Providing training on new offers and promotions /li /ul /ulul ul li Launching marketing programs /li li Providing sales support and guidance to dealers /li li Traveling for up to 2 weeks per month within the assigned territory/li li Meeting with key dealers and their customers, helping sign new potential properties/li li Attending trade shows and vendor meetings /li /ul li Previous sales experience is required with a strong background and proven track record in prospecting, recruiting, training, and onboarding /li li String self-management and hard-working with self-motivating abilities to work with dealers to grow the territory/li li Ability to meet with property managers and owners to sell the subscription service/li li Work as a team with vendor partners to strategize best practices to grow the territory/li li Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook /li li Previous experience in the satellite or telecom industry is preferred /li li Bilingual (Spanish) is a plus/li /ulpstrong Experience/strong/pul li High school diploma or higher/li li Strong professionalism with a proven track record in sales/li li Entrepreneurial mindset, with strong spoken and written communication skills/li li Existing experience managing a sales pipeline and closing business/li li Dynamic, highly motivated individual with the integrity and passion to succeed/li li Prompt, strategic, highly organized, effective time management goal-oriented with proven results/li li Strong multitasking skills, with the ability to work at a high level with minimal supervision, always looking to take on new responsibilities/li /ulpstrong Computer Skills/strong/pulli Proficient in all Microsoft Office software; Excel, Word, and PowerPoint/li/ulpstrong Other Requirements/strong/pul li Knowledge of the telecommunications amp; entertainment industry is preferred/li li Previous experience selling into the MDU space is preferred/li li Previous sales experience is required/li /ulp The location of the hired candidate will be at the discretion of the hiring manager. /pbr/br/strong Benefits/strongbr/ul li Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period/li li 401k Plan with employer matching /li li Paid vacation, personal/sick days, and bereavement time/li li Employee Profit Sharing Program/li li50% ATamp;T wireless discount/li li Paid training/li /ululli Advancement opportunities, we prefer to promote from within!/li/ul

Compensation Range: Hourly: $17.00 - $19.00 Peer tutors support students in comprehending academic concepts and developing study skills that will contribute to the student's academic achievement. Tutors must possess a passion for helping and motivating students to learn new or complex concepts. Peer tutors assist fellow students individually, in small groups, or via ASC Chat to provide personalized support and encouragement. Essential Functions: Work collaboratively with students in individual or group tutoring sessions. Suggest ways for students they tutor to improve study skills and learning strategies (both general and course-specific). Complete documentation related to student interactions and other related duties. Refer students as needed to other centers or university services. Understand and respect student confidentiality. Provide daily support to team members. Requirements: Two (2) recommendations from faculty members. One recommendation must be from a content area expert (i.e., department chair or instructor). Good standing with a GPA minimum of 3.0. Minimum GPA of 3.5 in the area(s) they tutor. Must be a current National University student who has completed a current FAFSA Ability to work up to 20 hours per week with a varied working schedule. Technical / Functional Skills: Excellent written and verbal communication skills Strong interpersonal skills Proficiency with computers and Microsoft Office software (e.g. Word, Power Point) Ability to work independently and also work well with a team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Annual Salary: $56,890.00 - $76,800.00 **Candidate must reside in Las Vegas, Nevada** The Implementation Specialist supports the customer life cycle for Harmony Academy partners, including partner engagement and training. Facilitates professional learning and development, along with additional supports (e.g., coaching and user conferences), for partners and users (K-12 providers such as schools, school districts, and out-of-school time programs) to improve and grow individual and organizational social and emotional learning (SEL) competence to implement Harmony Curriculum and Harmony Professional Learning with quality. As both the Harmony Curriculum and Harmony Professional Learning product and SEL content expert, the Implementation Specialist supports the regional Account Manager and/or Account Executive to ensure implementation success and ongoing commitment across both programs. In partnerships, the incumbent creates a positive user experience and fosters partnerships while building relationships with partners through receipt of expert professional learning and support. Uses approved program training resources to build the capacity of partners through methods such as asynchronous, synchronous, blended, professional learning communities (PLCs), on-site, and national and regional summits while adhering to our content and learning and development process. Serves in a critical role in helping to identify and support the development of professional learning offerings provided by the Professional Learning team. Essential Functions: Complete product certification and onboarding to ensure the correct processes are being followed and correct content delivery is maintained. Develop expertise in the Harmony Curriculum, Harmony Professional Learning product, and SEL content to effectively support implementation and training. Balance and organize the learning and development of several partners at one time within an assigned geographical region while maintaining professionalism and expertise. Identify professional learning, development, and support needs of partners alongside the Account Manager and/or Account Executive through surveys, interviews with employees, and/or consultations with leadership teams. Work in tandem with the Account Manager and/or Account Executive and the partners to establish objectives for the identified training(s). Partner with the Account Manager and/or Account Executive to provide strategies for successful implementation of accounts. Create comprehensive implementation plans with partners, including partner goals, team resources, professional learning plan, and implementation supports. Maintain regular partner engagement through ongoing training, meetings, and outreach. Determine appropriate audience, content, and modality to meet the established objectives for the identified training(s). Deliver training(s) to, and support, the partners and users in their development of product usage and SEL growth. Evaluate training(s) through feedback and/or surveys from partners to determine accomplished objectives and plan for future training, as needed. Support the development and execution of various professional learning events, including district, regional, and national events (e.g., train-the-trainer, professional learning communities, extended blended learning opportunities, district series of professional learning). Contribute to training strategies and development of tactics and tools. Help with conducting needs assessments, formulate training plans, and analyze and identify methodologies to improve existing product and training materials as necessary. Assist and support in the development of content for training, coaching and certification programs through, for example, identification of user needs and identifying content and objectives of professional learning, as well as input, review of professional learning content and materials (e.g., PowerPoint decks, handouts, program materials, as needed), and quality assurance of functionality. Aid in developing and updating deliverables including admin guides, admin and end user job aids, instructor materials, certifications, etc. Engage with Harmony Academy staff and partners to build a community of practice in SEL through facilitation, coaching, consultation, and mentoring with an equity lens. Provide mentorship and support to per diems and other teacher leaders. Collect and enter data into appropriate databases (e.g., Training Registration Site) and maintain accurate records of professional learning metrics (e.g., number of trainings facilitated, number of registrants, number of attendees, and survey responses). Demonstrate professionalism and qualities consistent with SEL competencies as conveyed by Harmony and Harmony Professional Learning while ensuring an equity lens is applied to all actions. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree in education, or related field, required. Master's degree preferred. A minimum of three (3) years of coaching, mentoring, or training experience required. A minimum of five (5) years of relevant teaching experience preferred. Experience with adult learning theories and effective instructional and delivery strategies preferred. Project Management experience desirable. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Ability to work in a fast-paced, energetic environment. A strong skill set in customer service. Ability to work within remote employee teams. Experience creating, analyzing and interpreting surveys/mass feedback. Strong background in the delivery of SEL content. Advanced experience with Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook, and enterprise resource planning application software to generate well-formulated business reports. Ability to understand, diagnose and plan for business issues, processes, structure, outcomes and profitability. Understands the implications of decision and actions, including a deep understanding of the overall big picture of the business; capable of taking an idea from concept to reality. Aptitude to drive towards achieving measurable and challenging goals to support organizational success. Demonstrate the ability to focus on achieving results consistent with the organization's objectives. Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Ability to sense others' feelings and how they see things; taking an active interest in the concerns of others, picking up cues to what's being felt and thought and sense unspoken emotions and responding accordingly. Familiarity with Pre-K through Twelfth grade, schools and community-based organizations for profit and non-profit sectors with a strong knowledge of child development. Strong interpersonal and presentation skills and the ability to successfully communicate with a wide range of individuals of constituencies in a diverse community making a positive impression in public forums. Ability to communicate competently orally and in writing, including public speaking, is desirable. Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures and across the organization at all levels, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Location: Remote Travel: Some Travel Required within the Las Vegas, NV region; up to 50% travel required. #LI-CC1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: : $17.00 - $19.00 The Research/Program Assistant (RPA) position is a part-time, student worker opportunity with National University, under the direction of core faculty. The Student will provide general support and assistance on new projects that will span research and community engagement. This position may involve community wellness (mindfulness) through the use of technology and interdisciplinary connection and/or qualitative and quantitative research activities. Essential Functions: Performs routine general duties as assigned, including technology research, documenting communication between the program and other stakeholders in NUS, and other related duties. Manages the incoming data input process and verifies that all information is keyed accurately and in a timely manner. Manages outreach efforts to NUS community members who will be recording short audio mindfulness contemplations to share with wider stakeholder community. Provides technical support to volunteers recording audios and organizes the electronic files in an easy-to-access manner Provides succinct summaries of literature reviewed the pertains to identified research projects Assists in research projects including (though not limited to) creating online surveys/documents, outreach/interview participants, collecting and managing data from research Requirements: Must be a current National University student who has completed a current FAFSA. Ability to work up to 20 hours per week with a varied schedule. Has completed or is currently taking a Research Methods course. Technical / Functional Skills: Excellent written and verbal communication skills Strong interpersonal skills Proficiency with computers and Microsoft Office software (e.g. Word, Power Point) Ability to work independently and also work well with a team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities Knowledge of web audio recording technology such as smartphone recorder, zoom, etc… Basic understanding of quantitative and qualitative research methods, and a willingness to deepen their understanding through practice #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Annual Salary: $63,720.00 - $86,020.00 The Senior Marketing Analyst will research, organize, and analyze data to recommend products, promotions and target audiences, as well as identify relevant trends in the higher-education market. Utilize web analytics, data automation, analytics reporting, data visualization, digital media optimization, and search engine optimization strategies across multiple media modalities for National University (NU) and its affiliates. Determine the impact of current and future marketing initiatives through quantitative data and research. Work with partners to ensure NU has access to reporting and data to drive analysis and strategy for campaigns and marketing channels. Essential Functions: Researches and analyzes data to recommend new products and services to target audiences and generate business development opportunities based on audience requirements. Evaluates, identifies and reports on emerging trends in the online and higher-education industry with relevancy of services based on specific demographics and behaviors; executes digital strategies based on analysis. Creates graphs, reports, dashboards and presents data analysis results to senior management with recommendations and potential impact. Constructs dashboard visualization techniques to articulate the data to easily understood stories. Executes pre and post marketing campaign analysis, spike and dip analysis and other analytics as necessary and determines the campaign Return-On-Investment (ROI). Corroborates data integrity by ensuring website tracking is meticulous and complete; analyzing and reporting on website performance across different channels. Manages and plans conversion rate optimization tests and reports results with strategic recommendations. Data Integrity: Ensure website tracking is thorough and complete. Manages relationships with third party vendors and partners as well as NUS affiliate partners to ensure NUS has access to data warehouses and data sources. Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes. Maintain full funnel data pipeline to ensure the marketing department has access to data Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree in business administration, Mathematics, required; and, four (4) years relevant experience in digital marketing, web analytics or business intelligence platforms at an agency level; higher-education experience, preferred; or, equivalent combination of education and experience. 2-4+ year experience in digital marketing. 2-4+ year experience with web analytics platforms (Site Catalyst, Google Analytics, Omniture, Web Trends.) 2-4+ year experience with business intelligence platforms (Tableau, DOMO, Birst, Microsoft Power BI). Experience working at an agency preferred. Experience in higher education is a plus. Experience in SEO, PPC, or email marketing is a plus. Competencies/Technical/Functional Skills: Ability to own all data aspects of a digital media campaign: developing key metrics, tagging, testing, reporting, and analysis Aptitude to gather and analyze statistical data and generate reports and design and implement systems necessary to collect, consolidate and analyze data. Knowledge of research methodology, principles and procedures. Understand data visualization and data flow. Strong understanding of Google Analytics; Demonstrated ability to create reports from Google Analytics Advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook Impeccable attention to detail and follow-up. Ability to maintain working relationships and be the main point of contact for all data and analytics related projects and inquiries for multiple affiliates. Working knowledge of Conversion Rate Optimization and website best practices. Ability to get things done through existing production processes; help improve existing processes; identify need or new processes; improve efficiencies. Must have experience in developing effective working relationships within both large and small organizational teams. Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself. Ability to review in detail, tasks to identify errors or omissions and edit where necessary to ensure accuracy and completeness, including solid follow-up and follow-through. Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community. Ability to communicate effectively orally and in writing. Strong problem solving, critical and analytical thinking skills. Deal with problems involving several concrete variables in standardized situations; apply common sense understanding to carry out instructions furnished in written or oral form. Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Location: Remote Travel: No travel required #LI-MK1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Join Our Team! We are looking for highly motivated and driven individuals to join our rapidly expanding team. This entry-level position includes comprehensive training to ensure your success. Ideal Candidates Should Have: A competitive spirit A strong drive to achieve and excel A team-oriented mindset A continuous desire for self-improvement and growth An eagerness to learn and develop A focus on performance and achieving results Job Overview AT&T Retail Sales Associates work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service. Ready to take on an exciting role where you're a vital part of a thriving team? Apply now and start your journey with DSI. Your future starts here! Earn $18 - 20 per hour PLUS commission. Job Type: Full-time, permanent + benefits Key Responsibilities Create and execute effective sales strategies to attract new customers Engage customers and present our products and services in a busy retail setting Uphold AT&T standards and keep compliance at the forefront of every interaction Build rapport, trust, and loyalty with customers by providing personalized service Our ideal candidate is friendly, customer-centric, and is eager to develop new skills. Requirements High School Diploma/GED (Required) 1 year of customer service and/or sales experience (Preferred) Must be at least 18 years old and legally authorized to work in the United States Skills Adaptability to changing environments and customer demands Ability to work in a fast-paced, high-traffic environment Excellent customer service and relationship-building abilities Ability to balance customer experience with performance goals Team-oriented with a desire to learn, share best practices, and provide resolutions. What We Offer Competitive hourly pay with uncapped commission opportunities Comprehensive training and development programs A supportive and engaging team environment Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period! 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Compensation Range: Annual Salary: $66,560.00 - $105,355.00 The Department of Social and Psychological Sciences in the School of Arts, Letters, and Sciences at National University invites applications for a full-time faculty member in BA Psychology and Academic Program Director. Rank will be commensurate with qualifications and experience. The successful candidate will demonstrate, or have the potential for, a record of excellence in teaching and scholarship in their field and a commitment to serving the university's diverse adult student body. This position is remote with no residency requirements. This position works closely with other faculty within the discipline and administration contributing to programmatic strategies that ensure program quality, student engagement, and success. The Department is looking for a candidate who has experience in course and program development and who will eventually become director of the BA Program. The successful candidate will have a PhD in any area of experimental psychology, though some preference will be given to candidates with a specialization in human biopsychology. The Academic Program Director (APD) is a full-time faculty member who directs the strategy, operations and support for the degree program for which this role is responsible. As the primary spokesperson for all program (part-time and full-time) faculty and students, the APD will act as the primary source of information about specific programmatic strategies, needs and daily operations and initiate and approve changes to assure program quality, driving student engagement and success. The APD serves as the lead discipline expert for the program as well as primary contact for multiple stakeholders. This position collaborates with program faculty in support of student success, as well as the Director of Assessment to conduct program assessment on a regular basis to ensure the program is meeting the needs of the student and the program's related industries and where applicable, the programmatic accreditation requirements. This position ensures the incorporation of identified trends or changes into the curriculum, in collaboration with the Director of Curriculum, and serves in either a direct or consulting role during course development, updating, and maintenance. The APD meets regularly with the School/College leadership (Associate Dean and/or Dean) to ensure that the program aligns with University and School/College goals and priorities. Essential Functions: Candidates will be evaluated for their level of proficiency and potential (for excellence) in teaching, scholarship, and service. The main expectations of this position include: Teaching Teach and develop online or onsite courses in the following areas: biological psychology, history and philosophy of psychology, cognitive psychology, developmental psychology, research design and analysis, senior project. Maintain pedagogical and subject matter expertise in the instructor's field. Create an inclusive and positive learning environment for diverse learners. Ensure course and program practices align with compliance and accreditation standards. Adhere to the National University's academic integrity policy. Scholarship Maintain a productive scholarship agenda suitable to a teaching university. Engage in scholarly activities to maintain professional growth. Participate in professional development as outlined in faculty policies. Service Participate in curriculum oversight, shared governance, and the student experience. Serve on committees at the program, department, school, or/and university level and engage in community activities that promote program outreach and university goals. Participate in program meetings and advisory boards to integrate best practices and strategic initiatives. The ideal candidate will possess the following qualifications: Education & Experience: Terminal degree (Ph.D.) in psychology required. Specialization in research/experimental psychology preferred. Demonstrated or potential for excellence in teaching (and/or program management). Demonstrated or potential for excellence in scholarship. Demonstrated or potential for excellence in exemplary service at the professional, university, School/Department, and/or community level. Special conditions of employment include: Background check required. Travel is required at least once annually to attend the annual Commencement ceremony (if held onsite). For full consideration, interested candidates should provide the following by April 14, 2025: A cover letter A curriculum vita A statement of teaching experience online and/or onsite for a diverse student body. Evidence of teaching excellence, if applicable. Location: Remote #LI-JL1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For part-time positions, please click here. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative, and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Job Title: TAP Business Relationship Manager

Compensation Range: Hourly: $26.63 - $28.89 The Department of Social Work, in the JFK School of Psychology and Social Sciences at the National University invites applications for part-time faculty in Psychology with a specialization in Social Work. The successful candidate will have a demonstrated record, of or potential for, excellence in teaching in their field and a commitment to serving the university's diverse adult student body. The successful candidate will have the potential for a commitment to serving the university's diverse adult student body. This position primarily works closely with the Academic Program Director and other faculty within the program and contributes to ensuring program quality, student engagement, and success. Essential Job Duties: Lead classroom sessions online. Provide substantive, timely feedback to students on various assessment activities. Maintain a positive, safe, inclusive student-centric learning environment. Complete required tasks on deadlines (e.g., final grades, assessment, grading rubrics, input for grade appeals, etc.) Maintain appropriate professional training and/or scholarly activities, when applicable. Provide feedback to the course lead regarding the course content. Identify at-risk students and collaborate with student services. Qualifications: Required: Master's degree with a focus in Social Work or related field and 18 credit hours of Social Work coursework from a regionally accredited institution. Minimum two (2) years of direct teaching experience at the Master and/or Doctoral level. LCSW Licensed Clinical Social Worker. Three plus (3+) years of professional and/or research experience in Social Work. Excellent skills in teaching online, a passion for teaching, and a commitment to learning and teaching through feedback. Must have personal computer and ability to facilitate online instruction and communications remotely. Preferred: Doctorate degree with focus in Social Work. Research-based, scholarly, peer-reviewed journal article publications. Curriculum development experience. Experience guiding students through the dissertation process. Experience in higher education. Experience working in a technology-driven enterprise. For full consideration, interested candidates should provide the following. A cover letter. A curriculum vita. #LI-CR1 Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For part-time positions, please click here. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative, and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Hourly: $20.00 - $23.00 The Processing Specialist is responsible for many of the background processes supporting the Student Financial Services team. Processes include, but are not limited to, packaging financial aid, reviewing and approving disbursements, processing R2T4s, verification, and determining credit balances. Also ensures that the university is in compliance with all applicable federal/state statutes and regulations. Essential Functions: Maintain all tasks/responsibilities set by the leadership team. Ensure daily communication with the Department of Education systems, including importing and exporting Title IV aid data. Perform financial aid packaging. Review and approve federal aid, state grant, scholarship, and Title IV disbursements. Review and process credit balances. Timely and accurately review and process verification, c-codes, conflicting information, and professional judgment. Process R2T4s, ensuring timely and accurate completion. Review and process adjustments as a result of quality assurance review outcomes. Process state and proration calculations. Utilizes departmental KPIs and individual metrics, which are measured for successful completion, when processing. Performs functions utilizing regulatory knowledge and in alignment with federal regulatory expectations. Participate in ongoing department projects, or other special projects, as needed. Reasonable and consistent attendance to fulfill requirements of the position. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree preferred. Minimum of one (1) year of financial aid, accounting, finance, or related experience required. Experience with data processing and automated records maintenance systems preferred. Experience with online delivery of education preferred. Experience with non-term semesters preferred. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Knowledge of available private, state, and federal financial aid programs and regulations. Knowledge of academic and business practices in an online environment. Knowledge of University policies and procedures, including policy updates. Knowledge of financial aid software or agility within financial aid technical systems Ability to multi-task, prioritize, and problem-solve. Ability to use and facilitate online communication using email and/or other technology-based communication media. Skill in oral and written communication. Ability to maintain confidentiality. Ability to prepare letters, reports, and business correspondence. Must be able to consistently display the highest level of integrity. Highly organized and detail oriented. Ability to work well in teams, while contributing to positive and productive team atmosphere, working conditions, etc. Skill in utilizing technology, including ability to navigate web sites, perform word processing, create spreadsheets, send e-mail and electronic messages. Strong understanding of the University mission, vision, values, goals, and strategies. Proficient with Microsoft Word and other applications in the Microsoft Office suite. Must be eligible to receive access to the National Student Loan Data System (NSLDS). Location: Remote Travel: No Travel Required #LI-JD1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Annual Salary: $110,286.00 - $168,190.00 The Associate Vice President, Financial Planning and Analysis (FP&A) leads and drives National University's financial planning processes, with a focus on building planning and forecasting tools, enhancing accuracy, and streamlining processes. Serves as a strategic partner to senior leadership, delivering actionable financial insights that drive swift, data-driven decision-making. Leads a small high-performing FP&A team, with a focus on developing the team to support the university's mission and vision while fostering a culture of accountability, precision, and adaptability. Ensures the timely execution of critical financial tasks and process improvements to enable timely decision-making and support the university's long-term strategic goals. Essential Functions: Leadership, Team Performance, & Influence Drive long-term financial strategy, aligning financial planning with institutional goals, market trends, and regulatory requirements. Serve as a strategic partner and advisor to executive and senior leadership, delivering fast, actionable financial insights that drive rapid, data-backed decision-making. Collaborate with academic and operational leaders to align financial planning with departmental needs and priorities. Develop and maintain a multi-year financial roadmap to support growth, innovation, and risk mitigation. Lead and inspire a high-performing FP&A team to meet tight deadlines with a high degree of accuracy. Establish a culture that prioritizes speed, accountability, and precision in all financial processes. Oversee the strategic planning process, including setting objectives, defining key performance indicators (KPIs), and establishing metrics for measuring success. Lead, mentor, and develop a team of FP&A directors, and their team(s) of analysts, fostering a high-performance culture, ensuring professional growth, and that the team's skill sets evolve to meet business needs. Optimized Reporting & Analytics Implement enhanced financial reporting tools and dashboards that improve both speed and visibility into key metrics, enabling the leadership team to make informed decisions faster. Develop flexible and scalable financial models that facilitate quick scenario analysis, allowing for rapid adjustments in strategy based on real-time data and market conditions. Accelerated Financial Planning Own the budgeting and forecasting processes, significantly reducing cycle times while ensuring alignment with the company's strategic objectives. Deliver reliable forecasts quickly and efficiently. Identify and deploy automation tools to ensure scalability and efficiency without sacrificing accuracy. Drive change management initiatives that streamline reporting cycles and reduce manual processes, ensuring adoption of financial best practices and continuous process improvement across departments. Conduct complex scenario planning and risk assessment modeling to guide leadership in navigating operational challenges. Variance & Performance Analysis Oversee in-depth variance analysis with a focus on delivering timely insights into revenue, headcount, operating, capital expenditures, and cash flow. Proactively identify trends and deviations to support immediate business decisions and corrective actions. Lead financial due diligence for strategic partnerships and funding initiatives, providing leadership with critical insights on potential opportunities. Establish performance KPIs, ensuring real-time access to critical data for informed decision-making. Ad-hoc Analysis Respond quickly to requests for financial analysis, providing accurate, high-quality insights under tight deadlines to support the company's evolving priorities. Other duties as assigned. Supervisory Responsibilities: Supervisor duties include hire, train, and develop two (2) directors and indirectly two (2) senior financial analysts. Requirements: Education & Experience: Bachelor's degree in finance, accounting, business, or related field required. MBA required. Minimum of twelve (12) years of experience in financial planning, analysis, or similar roles, required. Minimum of six (6) years leadership experience with focused on driving faster, more efficient processes required. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Deep understanding of financial principles, data analysis, and forecasting techniques. Ability to ensure the accuracy and reliability of financial data, while aligning financial strategies with overall business objectives and adapting to market changes. Strong communication and collaboration skills, with the ability to partner with senior leadership and cross-functional teams to drive faster results. Advanced leadership skills. Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners, and senior/executive leadership to accomplish business objectives. Acts as a role model. Anticipates and plans for change. Communicates vision to the team. Ability to lead, direct and/or influence others to obtain results using a wide degree of creativity and latitude. Working knowledge in building teams. Advanced leadership skills. Proven ability to excel in high-pressure environments while maintaining impeccable attention to detail as well as leading teams in fast-paced environments, delivering both speed and accuracy in financial reporting and analysis. Aptitude to drive towards achieving measurable and challenging goals to support organizational success. Demonstrate the ability to focus on achieving results consistent with the organization's objectives. Ability to develop goals based on the organization's vision, mission and strategic goals and objectives. Advanced interpersonal skills and the ability to effectively communicate with a wide range of individuals from a diverse community. Ability to communicate effectively orally and in writing while providing excellent customer service. Strong analytical and problem-solving skills with a keen focus on rapid execution. Ability to make informed, data-driven decisions in a fast-paced environment. Demonstrated success in significantly reducing financial forecasting and reporting cycle times. Expertise in financial reporting tools and systems (e.g., Workday, Adaptive Insights) and experience implementing process automation. Expert Microsoft Excel skills with a strong track record of building and implementing financial models. Demonstrated track record of iterating and improving models over time, both for accuracy, speed, and additional detail capabilities. Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes. Able to cultivate a culture of accountability, innovation, and continuous improvement. Demonstrated ability to identify key financial trends, risks, and opportunities, and translate financial insights into actionable recommendations. Advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, and Outlook. Location: Remote Travel: Some Travel Required (10%) #LI-KA1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Annual Salary: $78,496.00 - $85,000.00 Candidate must reside in the Bay Area, CA. Are you ready to make a significant impact by building strategic partnerships that open doors to life-changing education? National University is seeking a Manager of Strategic Partnerships and Outreach to join our dynamic team in the Bay Area. If you're passionate about fostering meaningful connections and thrive in a mission-driven environment, we want to hear from you! About the Role: In this pivotal role, you'll focus on cultivating partnerships with diverse organizations, including community colleges, major corporations (e.g., Amazon, Southwest Airlines), public safety agencies, healthcare providers, and more. You'll work to expand access to National University's programs and services, contributing to our mission of making higher education accessible and affordable. What You'll Do: Manage and grow existing partnerships while developing new strategic relationships. Identify, engage, and open new accounts within your territory. Lead outreach efforts, including cold calling and networking, to establish connections. Collaborate with internal teams to align partnership strategies with organizational goals. What You'll Bring: Preferred Qualifications: B2B or B2C experience. Sales background with a focus on territory or account management. Proven partnership management experience. Higher education experience is a plus. What You'll Get: While the salary for this position is capped at $85,000 annually, you'll enjoy a comprehensive benefits package and perks that demonstrate our commitment to your well-being: Financial Perks: 403(b) Employer Match (up to 7%) after 1 year of service. Internet and phone stipend for remote employees. Student debt solutions for employees and their families. Flexibility and Work-Life Balance: Paid vacation, sick leave, and holidays. Remote and hybrid work opportunities. Generous mileage reimbursement and a company credit card for business expenses. Health and Wellness: Comprehensive medical, dental, and vision plans. Employer-paid life insurance and mental health benefits (up to 8 free counseling sessions). Personal Development: Tuition waivers for you and your dependents. Access to LinkedIn Learning and National University's library resources. Join a team that values innovation, collaboration, and a deep commitment to making a difference. Let's transform lives together! Apply now and become part of National University's mission. #LI-CC1 Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: : $17.00 - $19.00 The Federal Work Study position is a part-time, student worker opportunity with National University. The student will provide general support and assistance to their selected department and will work on special projects as assigned and in alignment with the student's stated interests and career goals. Essential Functions: Performs the creation of course specific LibGuides Performs the basic modification of course development shells Performs the creation of the Course Outline document Performs the creation of the weekly task lists within courses Performs the selection of course banner images Provide daily support to team members Requirements: Must be a current National University student who has completed a current FAFSA Ability to work up to 20 hours per week with a varied working schedule Experience with Brightspace's D2L Learning Management System Must be willing and able to handle course materials in a confidential manner Technical / Functional Skills: Experience with remote work tools, such as Zoom and Teams Excellent written and verbal communication skills Strong interpersonal skills Proficiency with computers and Microsoft Office software (e.g. Word, Power Point) Ability to work independently and also work well with a team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities Willingness to learn new skills, computer software, technology, processes, and procedures #LI-DNI Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

DSI is seeking a Neighborhood Direct Sales Senior Sales Manager to join our growing team! The primary focus for this role is to facilitate clear and concise communication to and from DSI teams, AT&T, and partner stakeholders with a goal of effectively leveraging available information, programs, and initiatives to maximize overall engagement and ultimately drive sales. Travel or office requirements: This is a Remote opportunity with 30% travel required for business needs About DSI DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions. We believe that relationships are the most important part of our business. Whether it's mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling Units, or all we are a one-stop solution to help sales partners uncover growth opportunities. Responsibilities include but are not limited to the following: Establish and maintain consistent communication with designated AT&T NAM teams and all relevant partner team members via scheduled calls and meetings Manage and lead channel-specific initiatives while working closely with AT&T, sales partners, and DSI teams to ensure timely and accurate execution Partner with the Vice President of Client Services to facilitate and ensure alignment and engagement between DSI field, operations, and training teams on NDS channels Work closely with partner stakeholders to understand all field and training support needs for designated retailers Responsible for gathering and reporting feedback from the field team to fulfill requests from AT&T as needed Provide thorough channel updates to DSI leadership as requested Work with partner stakeholders to align DSI support with their needs Understand sales trends by channel and assist in steering strategy and focus accordingly Becomes subject matter expert for DSI on all things NDS channel related Spends sufficient time in the field understanding and engaging in all aspects of NDS channel Attends meetings and events as needed by DSI and AT&T (overnight travel expected) Inspects resources to ensure accuracy on promotions and offers Consistently carry themselves in a manner that appropriately represents DSI to all relevant stakeholders Requirements Previous experience in sales & leadership within outside sales channels. Previous experience as a Sales Manager in a fast-paced, quota-driven environment as a Direct Manager, Sales Manager, Area Manager, District Manager, Regional Manager, etc. Motivate teams and sales reps Develop sales skills via action plans Ability to evaluate teams and analyze data to identify opportunities and build improvement plans Exceptional leader with a passion and dedication for mentoring and coaching sales and supporting partners to be successful Must possess strong communication skills, a strong work ethic, high energy, enthusiasm, and a passion for technology Ability to thrive in an entrepreneurial, unstructured work environment Strong and effective communication, analytical, and presentation skills Ability to work flexible hours to participate in evening, weekend, and holiday events Must be proficient in MS Word, Excel, and PowerPoint Experience working with and meeting quotas Working knowledge of basic retail business and operations Working knowledge of the wireless industry and technology Benefits Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T Wireless discount Paid training Advancement opportunities, we prefer to promote from within!

Compensation Range: Annual Salary: $89,520.00 - $120,850.00 The Director, Accreditation and State Authorization manages accreditation and state authorization activities for National University. Provides regular strategic and financial analysis on the impact of curricular changes as part of the institution's governance processes. Develops, maintains, and communicates cross-functional tracking for all regulatory submissions that result from curricular change. Oversees the creation and submission of accreditation and state authorization materials for institutional and curricular change. Manages annual reporting for institutional and state compliance. Oversees Senior Compliance Specialist, Accreditation and Compliance Coordinators, and temporary surge staffing as needed to support large institutional initiatives. Essential Functions: Accreditation and State Authorization Provides guidance in the development of external accreditation and state authorization and compliance documents, mock visits, and site visits for the University. Researches and evaluates state regulatory compliance requirements and makes informed recommendations to university administration, deans, and faculty. Recommends policies, procedures, and systems that align with state regulatory agencies. Drives project management, work-flow monitoring, and tracking of the institution's accreditation and state regulatory initiatives across the university. Collaborates with deans, curriculum and assessment directors, faculty and other institutional personnel to prepare for accreditation and state regulatory activities. Advises deans, curriculum and assessment directors, and faculty on external standards. Collaborates with curriculum and assessment directors, faculty and other content and data subject matter experts to draft accreditation/state regulatory authorization report narratives. Edits proposals, reports, and other accreditation documents. In collaboration with the program point of contact, creates substantive change and structural change documents along with the supporting evidence. Responsible for WSCUC Annual Report, new program screening and reporting to accrediting bodies and state regulatory agencies, and program modification reporting to accrediting bodies and state regulatory agencies. Provides expertise to programs seeking professional accreditation. Researches and collaborates with others in the development of internal policies and procedures based on external regional and programmatic accreditation standards. Provides recommendations for changes and improvements to existing procedures. Maintains current knowledge of accreditation and state regulatory compliance requirements. Equity Lens Serves as a key leader in the vigilant use of an equity lens and data disaggregation by gender, race and ethnicity, and other demographic characteristics to interrogate equity gaps evident in accreditation analyses and reporting. Technology Solutions Works closely with all operational departments and faculty to ensure the efficient application of existing technology and recommends potential new technological solutions to streamline and improve efficiency and effectiveness of accreditation and state regulatory approval processes. Policy and Planning Collaborates with Office of the Provost, deans, councils, and faculty, to provide oversight for development and educational integrity of all undergraduate and graduate programming to ensure compliance with external regulations. Participates in strategic and long-range educational planning for the University that supports the mission set by the President and Provost. Governance and Committees At the request of the President, Chief of Staff, or Provost, serves on committees for university change and improvement initiatives, school/program level steering committees and additional committees as needed. Supervision Supervises Senior Compliance Specialist, Accreditation and Compliance Coordinators, and temporary surge staffing as needed to support large institutional initiatives. Reviews, approves, and conducts performance appraisals. Directs and participates in the selection, training, coaching, development and corrective action for staff. Assume all other reasonable professional duties and responsibilities as assigned by the AVP, Accreditation, Curriculum, and State Authorization. Other duties as assigned. Supervisory Responsibilities: Supervises two exempt-level professional staff and temporary surge staffing as needed. Supervisor duties to include: Screens applications, interviews candidates, and recommends individuals for hiring. Trains and assigns work to new and continuing employees. Delegates tasks and provides effective direction to team members to produce substantial business results. Independently conducts frequent performance feedback weekly, quarterly and annually, to include annual performance evaluations. Makes recommendations for salary increases, merit increases and reclassifications. In conjunction with HR, determines corrective action as needed for direct reports. Requirements: Education & Experience: Master's degree in education, public administration, business, leadership or other related field required. Juris Doctor strongly preferred. Minimum of ten (10) to fifteen(15) years of related professional experience, including project management, higher learning accreditation, and education state regulatory compliance, required. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Demonstrated, direct experience managing state regulatory compliance processes in education, including development of reports. Demonstrated success developing and managing cross-functional tracking for large scale projects. Demonstrated knowledge of experience with report writing that supports informed, data-driven decision-making and recommendations. Requires strong research and analytical skills to evaluate issues and educational practices, develop solutions, and provide leadership in addressing complex and sensitive problems related to accreditation and state regulatory compliance matters. Excellent written and verbal communication skills to include complex business level English usage. Strong interpersonal skills and the ability to maintain effective working relationships in a diverse community. Outstanding ability to read, interpret and apply complex rules, regulations, policies and procedures. Strong ability to gather information and data effectively present findings and employ principles of quality management and documentation. Ability to interpret and evaluate research and results to develop sound conclusions and recommend new or revised policies or practices. Ability to plan, coordinate, implement, and assign operations and activities of diverse work group to meet schedules and deadlines. Strong experience organizing and prioritizing objectives and managing a high-volume workflow office. Strong organizational, supervisory, analytical and decision-making skills. Knowledge of the goals of shared governance, principles and practices of administrative management. Strong experience planning, supervising, and evaluating the work of others, employee motivation and training. Strong management skills, including a strong leadership background, the ability to manage or adapt to change, make difficult decisions, encourage conflict resolution, and ensure employee and department accountability. Cognitive Agility: The ability to mentally change direction in an efficient and effective manner utilizing keen perception, awareness, reasoning, and judgment. Communication: Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Demonstrates the ability to be consistently open, honest and candid when communicating with others. Collaboration: Supports a collaborative work environment to ensure the best results for the team and company. Ability to reach out and ask for help or seek expertise of others when needed. Location: Remote Travel: Some Travel Required, as needed to support accreditation and state regulatory site visits #LI-NK1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Annual Salary: $78,496.00 - $105,974.00 The Sr. UX Research and Design Manager will lead user-centered research and design within the Performance Marketing team, reporting to the Director Performance User Experience. This role will be key in improving digital experiences for prospective and current students through advanced research methodologies and UX design expertise. The Sr. UX Research and Design Manager works closely with cross-functional teams to create data-driven, user-focused solutions that align with the university's digital marketing strategy. Additionally, the role involves managing an external UX design agency to ensure effective and seamless execution of design initiatives. Essential Functions: User Research & Testing Conduct comprehensive qualitative and quantitative user research (e.g., interviews, usability testing, surveys) to understand student needs and behaviors across digital platforms. Develop and refine user personas and journey maps to inform and guide design decisions. Analyze research findings to uncover key insights and provide actionable recommendations that drive user-centric solutions. Regularly present research insights to stakeholders to inform decision-making and prioritize design work. User Experience Design Management Oversee the design of user-centered solutions for web and digital platforms, including wireframes, prototypes, user flows, and high-fidelity designs. Monitor the design system and create frameworks to ensure consistency across all digital experiences, ensuring a seamless user journey from first touch to conversion. Collaborate with internal Performance Marketing teams (including Web Development, CRO, SEO, and Paid Media) and the external UX design agency to ensure the accurate and effective implementation of designs. Ensure that design efforts are aligned with performance marketing objectives, focusing on KPIs such as conversion rates, ROI, and user engagement. Collaboration & Stakeholder Engagement Partner with cross-functional teams (including SEO, paid media, web development, CRO, etc.) to identify and prioritize UX improvements that will directly impact business goals. Co-create executive-level reports that translate user research and design concepts into strategic recommendations. Present and communicate design concepts and research findings to various stakeholders, ensuring designs align with the university's goals and marketing objectives. Advocate for student-centered design principles across all projects to ensure user experience remains a core focus. Performance & Data-Driven Design Leverage data platforms (e.g., Google Analytics, Hotjar, Adobe Analytics) and performance metrics to assess the impact of UX initiatives and guide future design decisions. Identify optimization opportunities through continuous analysis of A/B testing, web analytics, and behavioral data to drive improved user outcomes. Work closely with Performance Marketing teams to iterate on designs based on data and campaign results. Process & Innovation Stay current with UX design best practices, emerging technologies, and trends in digital marketing to continuously enhance UX practices. Explore new tools, methods, and methodologies to continuously elevate the design process and deliver exceptional results. Ensure that processes are efficient, scalable, and adaptable to meet the dynamic needs of the Performance Marketing team. Supervisory Responsibilities: Supervise up to four employees including Screens applications, interviews candidates, and make final determination on individuals for hiring. Trains in all aspects of the position. Delegates tasks and provides effective direction to team members to produce substantial business results. Independently provides weekly, quarterly, and annual performance feedback to include performance evaluations. Makes recommendations for salary and merit increases, promotions, and reclassifications. Determines corrective action as needed for direct and indirect reports. Requirements Education/Experience: Bachelor's degree in UX Design, Human-Computer Interaction (HCI), Psychology, Digital Marketing, or a related field; master's degree highly preferred. 5+ years of experience in UX research and design, with a strong focus on performance-driven design in a marketing or digital optimization context leveraging qualitative and quantitative insights to optimize design solutions. 5+ years of proven experience managing external vendors or agencies and building relationships to ensure successful execution of UX design projects. 5+ years of demonstrated experience in digital marketing and performance-driven environments, balancing user-centered design principles with business and marketing goals. 5+ years of experience leading and managing multiple UX research and design projects simultaneously, from inception to completion, ensuring alignment with business objectives, user needs, and technical feasibility. 5 years' experience with industry standard UX tools such as User Testing, Content Square, Hotjar, Optimal Workshop and Maze. 5+ years' Experience applying methodologies such as A/B testing, User testing, Journey research, Heuristic studies etc. to drive innovation and user satisfaction. 2+ years' experience with HTML, CSS, and JavaScript to facilitate collaboration with developers and understand technical constraints preferred. 5+ years' experience using tools (e.g., Google Analytics, Hotjar, Mixpanel) to analyze user behavior and optimize digital experiences preferred. Competencies/Technical Skills: Strong problem-solving and critical thinking abilities, with experience applying these skills to optimize user experience in digital marketing campaigns. Excellent communication and presentation skills, with the ability to engage and influence cross-functional stakeholders at various levels, including senior leadership. UX Design Tools: Proficiency in design tools such as Figma, Adobe XD, and Sketch to create wireframes, prototypes, and high-fidelity designs. UX Research Methods: Strong knowledge of both qualitative and quantitative research methods such as user interviews, usability testing, surveys, and A/B testing. Analytics & Data Platforms: Familiarity with web analytics tools like Google Analytics, Hotjar, and Adobe Analytics to track user behavior and evaluate design performance. CRO Tools & Testing Platforms: Knowledge of conversion rate optimization (CRO) tools (e.g., Optimizely, VWO) and A/B testing methodologies to continuously improve UX and drive key metrics. Design System & Frameworks: Ability to create and manage design systems to ensure consistency and scalability across multiple digital assets. Collaboration & Workflow Tools: Proficiency in collaboration tools such as Trello, Jira, or Asana to manage workflows and align design processes with cross-functional teams. Agile Methodologies: Experience working within Agile frameworks, with the ability to adapt and iterate quickly based on ongoing feedback and data. Performance Marketing Knowledge: Understanding of the relationship between user experience and performance marketing metrics (e.g., conversion rates, ROI, customer acquisition cost) and how UX design directly impacts these metrics. Candidates will be asked to present a UX design and research case study as part of the interview process. Travel: Travel seldom required Location: Remote #LI-JD1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Annual Salary: $63,720.00 - $86,020.00 The Associate Director, Advising supports the Director Operations, Advising in directing the daily operations of the Student Advising teams. Leads a team of Academic and Finance Advisors/Academic and Finance Counselors and other supporting team members to help students to succeed in their academic programs and persist in their programs until graduation. Provides strong leadership and support to team members through consistent one on ones, coaching, professional development through individualized plans, and interpretation of policies, procedures, and regulatory guidance. Is also accountable for outcomes and improvement of key metrics and service level expectations related to student success. Essential Functions: Create a strategic vision, in collaboration with senior leadership, for annual goals and outcome-based projects. Compliance oversight through Quality Assurance Activities and aligned coaching/feedback engagements. Collaborate interdepartmentally across the University to ensure transparency, partnership, and holistic representation of all perspectives in decisions and implemented initiatives within department. Develop and conduct training programs to improve team members' technical and soft skills. Provide mentorship, professional development, and coaching to each of their team members through individualized development plans, performance management, and ongoing 1:1's. Responsible for strategic planning to develop and implement short- and long-term strategies focused on improved student retention and student experience. Ensure that team retention targets are achieved in alignment with the University's retention goals. Provide leadership and operational guidance to ensure effective team member support of students as they progress in their courses/program. Analyze team data and metrics to determine and facilitate change, to meet organizational expectations and goals. Use business intelligence analytics to ensure the team is maintaining expected service-level agreements. Evaluate reporting to ensure contact expectations are met for student outreach via phone/email/text and follows up as needed. Lead special projects as assigned to support continuous improvement initiatives and collaborate with other university stakeholders across the organization as needed. Evaluate internal audits and provides coaching as needed to ensure compliance with regulatory and accreditation guidelines. Identify, hire, and retain top talent. Create and maintain a culture of excellence and inclusivity through team activities, initiatives, and open communication. Track and monitor schedules and attendance of team members. Administrate payroll and timecard reporting for team members. Oversee the entire department in the absence of the Director. Lead team meetings and participates in Student Services Leadership Team meetings. Uphold the University standard of conduct and all other policies and procedures. Identify opportunities and recommend changes to improve the University. Participate in training, continuous education, and leadership development activities to improve skill set. Plan, organize, oversee, and direct the daily operations of a team of team members. Continuously improve team member communications through quality assurance activities and coaching techniques on live and recorded calls. Partner with academic leaders and Deans to evaluate key performance indicators within their school and identify areas for improvement. Oversee outstanding balance recovery and strategy for their team and ensures appropriate outreach for resolution of outstanding balances. Ensure team members are documenting communications within the appropriate technology systems. Accountable for outcomes and improvements of team KPIs and service level expectations related to student success and organizational strategic metrics inclusive of retention, student pace, outstanding balances, and student experience. Participate in ongoing department projects, or other special projects, as needed. Reasonable and consistent attendance to fulfill requirements of the position. Other duties as assigned. Supervisory Responsibilities: Supervisor duties to include: Direct oversight of at least one (1) team lead and at least ten (10) front line team members. Hire, train, and develop Academic and Finance Advisors, Academic and Finance Counselors, and Team Leads. Implement and lead individualized development plans for all team members. Direct oversight for all performance management actions inclusive of direct coaching, performance action delivery, and separation of team members. Requirements: Education & Experience: Bachelor's degree required. Master's degree preferred. Minimum of five (5) years of student services, advising, customer support, or related experience required. Minimum of three (3) years of leadership experience preferred. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Knowledge of academic and business workings of a higher education institution. Knowledge of University policies and procedures. Knowledge of financial aid processes and associated Title IV regulations. Knowledge of leadership principles and practices. Ability to resolve conflict and performance manage team members as appropriate. Ability to coach to improve development and skills. Skill in verbal and written communication. Ability to use and facilitate online communications. Ability to problem-solve. Ability to understand and interpret the needs of prospective students. Ability to compute and comprehend rates, ratios, and percentages. Ability to effectively present information and respond to questions from prospective students, University associates, licensing and accrediting agencies and the general public. Ability to collaborate effectively with others. Ability to build and motivate a team. Excellent customer service and communication skills. Demonstrated ability with enrollment information systems and web-based recruitment. Strong analytical and critical thinking skills. Proficient with Microsoft Word and other applications in the Microsoft Office Suite. Location: Remote Travel: No Travel Required #LI-JD1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Compensation Range: Annual Salary: $78,496.00 - $105,974.00 The IT Product Manager owns a product or application as the champion and subject matter expert. Develops and coordinates the product backlog, or the prioritized list of requirements for future product development. Innovates, launches, and maintains applications and products under their jurisdiction. Utilizes big-picture vision and planning, as well as technical and detail-oriented skills at the task level, to provide guidance to all organizational teams involved with the product. Is consistently available to the technical teams to answer any questions team members have regarding the business owner's view of how they're implementing a product feature. Additionally, represents the product and the organization, and as such, holds self to exemplary professionalism with excellent problem resolution and communication skills. Essential Functions: Champions, and serves as subject matter experts in the assigned products and applications. Oversees innovation and end-to-end launch and maintenance of products. Leads the planning and implementation of projects. Collaborates with business leaders to develop roadmaps and drive products from concept to launch in a fast-paced environment. Collaborates with product vendors, matching product capability with business owner needs. Leads discovery, sets scope, estimates, and develops business case(s) for new engagements. Reviews business needs, identifies priorities, and works with the Project Management Office (PMO) team to outline deliverables, milestones, and identifies opportunities and risks. Assists leadership to define, research, and prioritize improvement initiatives, ensuring alignment with organizational strategies. Ensures projects all have clear design, build, run, maintain, support and security considerations met. Coordinates projects, while collaboratively working with the PMO. Develops, owns, and executes product roadmap. Translates product roadmap features into well-defined product requirements including features, user stories, tasks and acceptance criteria. Creates and maintains detailed documentation of products. Works with IT Leadership and PMO to manage product budget where appropriate. Provides direction and support to product and project team. Provides leadership with updates, metrics, and reports. Schedules and carries out User Acceptance Testing (UAT) with business owners. Works in an Agile or Agile hybrid environment using best practices. Leads the product functional design. Works collaboratively with development and Quality Assurance (QA) teams. Coordinates resolution of escalated issues. Works with the release management team to coordinate releases and tests features post-release. Reasonable and consistent attendance to fulfill requirements of the position. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor's degree preferred. Minimum of three (3) to five (5) years of working experience in business analysis required. Experience with project analysis, estimating, business case development and financial analysis required. Microsoft SQL Server database and Agile experience required. Extensive experience in process improvement and project management preferred. Extensive experience with Student Information Systems (SIS) and Financial Aid processes preferred. Direct experience with Anthology Student highly preferred. Extensive experience with Salesforce chat, Call Center as a Service (CCAS) solutions, Intelligent Virtual Assistants (IVA), and telephony systems preferred. Comprehensive analytical, conceptual, and problem-solving experience preferred. Previous experience serving as a project lead is preferred. Experience in higher education preferred. Experience working in a technology-driven enterprise preferred. All skills, abilities and education will be considered for minimum qualifications. Competencies/Technical/Functional Skills: Proven ability to motivate self and others is necessary. Maintaining confidentiality, treating others with respect and upholding organizational values is key. Knowledge of artificial intelligence (AI) and large language models (LLM). Knowledge of SDLC life-cycle knowledge and how to design, develop and implement software solutions. Knowledge in overseeing the design, development, and implementation of software and hardware solutions, systems, or products. Waterfall knowledge. Ability to write detailed requirements. Agile, and BRD/FSDs. Proficient in running meetings with various teams. Skill in analytical and problem-solving techniques. Skill in exercising independent judgment and acting on it. Ability to effectively prioritize and execute tasks while under pressure. Ability to demonstrate consistent precision and accuracy. Ability to propose alternative solutions based on analysis. Ability to communicate and build/maintain relationships with internal and external partners to ensure the delivered services meet the needs of the stakeholders, including the ability to provide status at the executive level. Ability to communicate requirements across organizational teams. Ability to understand how report results affect business decisions. Proven collaboration, facilitation, and negotiation skills. Ability to continuously provide a high level of quality while working at high-paced velocity. Excellent customer service skills, including active listening and clear professional communication. Ability to work in a team-oriented, collaborative environment. Must be self-motivated as well as creative and efficient. Must be detail-oriented and have excellent time management skills. Effective interpersonal, communication, and organizational skills. Proficient at running meetings with team members on premises and remote using conferencing tools. Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead. Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself. Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes. Working knowledge, principles and practices of office management/systems within a higher education environment, preferred. Demonstrates an understanding of underlying organizational issues. Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook. Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple projects, deadlines and frequently changing priorities. Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization's objectives. As a leader, develops goals based on the organization's vision, mission, strategic goals, and objectives. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community. Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Location: Remote Travel: Some Travel Required, up to 25% #LI-JD1 #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals. National University offers an opportunity to work in an innovative environment that supports diversity. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.