IDT Jobs

National Retail Solutions (NRS) is hiring! We are looking for a self-motivated, experienced Channel Sales Manager to develop and build a team of Distributors to sell the World's Greatest Point of Sale System, NRS Pay (Credit Card Sales), NRS Funding (Merchant Loans), and NRS Petro (Gas Pump Management). Currently, we have over 15,000 units Nationwide and growing rapidly in all areas of the US. We continue to expand into new segments and are constantly adding new features. A Channel Sales Manager can sign up anyone across the US to sell our Services. You will be responsible for identifying new Distributors, onboarding them to sell, and keeping in constant contact with them so they keep selling. NRS Channel Managers are that they have a proven track record of successful selling. You need to be high-energy, organized, and have a can-do attitude. Prior experience selling POS Systems, Credit Card Processing, Consumer Packaged Goods, or Retail Service Industries is preferred. Travel is limited to Trade Shows and occasional in-person meetings. Compensation: Base Salary plus commissions.Responsibilities: Grow and Manage your Distributor Network Motivate your Distributors to sell Train Distributors on our products Stay in constant contact with your network of Distributors Understand your Distributor's needs and provide solutions. Skills Required: Ability to Sell Features and Benefits Active Listener Self-Motivated Prospecting Strong Communication Adaptable Organized Ability to Negotiate Ability to Plan Conflict Resolution Relationship Builder Client Engagement Critical Thinking/ Problem Solver Sales Presentations At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT's mission of enabling our customers to keep in touch and share resources with their friends and family around the world. IDT is listed on the NYSE, employs over 1000 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers Our Installation Technicians earn between $12.80 and $29.78 hourly. With our amazing wage opportunities, our average starting earnings begin at $48,100 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 325 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Columbus, Ohio It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Join an elite group of sellers bringing customized, white glove experiences directly to the customer's door. Field Sales Representatives at AT&T are driven to connect -every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen. With uncapped commission potential, your career and the rewards that come with it are within reach. You'll be the face and voice of AT&T to your customers -and with that comes the autonomy to organize your day to meet customers at the time and place that enhances the personalized sales interactions you create. You'll close the deal by offering hands-on demos, WiFi assessments, tech delivery and issue resolutions -keeping customers connected to what matters most to them. How you get the job done: We'll kick things off with paid training -setting you up for success to work independently in the field. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech-savvy You'll meet with potential customers daily. AT&T will pre-schedule interactions, so you have the opportunity to effectively meet and surpass your sales targets. You'll use strong negotiation and communications skills -you know how to make a smooth pivot, and are highly motivated to get it right and make the sale Key expectations to succeed: Some prior sales experience - preferably in an environment with set targets Maintain a valid driver's license - a big perk of this job is the company car we provide, make sure you're ready to drive Work a varied schedule designed to meet customers on their timeline -this may include evenings, weekends and holidays If you are considering jobs like Direct Sales Representative, Residential Sales Representative, Territory Sales Representative or Field Sales Executive - Home Solutions, this career move would be a great fit! Ready to take your career on a new route? Apply today. #ConnectingOurCommunities Our Field Sales Representatives earn between $40,456 - $50,752 + $20,000 commissions yearly if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $71,029 per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone A company paid device and service plan, giving you first-hand expertise with our latest technology. Weekly Hours: 40 Time Type: Regular Location: Reynoldsburg, Ohio It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

CBTS has partnered with a client in the Columbus, OH area to identify a Test Automation Engineer on an 8 month contract to hire Candidates must be willing to work a hybrid schedule Tues and Wed onsite. Starting in Sept, the hybrid in office will be Tues/Wed/Thurs Visa must be a US Citizen for this role No C2c/3rd party profiles at this time Minimum Qualifications: 3+ years of experience expert in Tricentis Tosca for managing and use in Test Automation 3+ years of experience delivering test automation as a shared service and aligning with enterprise strategies or department roadmaps 3+ years of experience in managing test data with Test Data Services (TDS) 3+ years of experience in Architecture Infrastructure Set Up for Test Automation 4+ years of experience expert in Test Management Standards and tools Preferred Qualifications: Experience in Mobile Application testing Experience in Tricentis qTest Experience in API testing Experience with Power BI configuration Competent in Other Test Automation Tools Understand industry test automation trends and continuously seek to improve the maturity of Test Automation Disciplines Experience in setting up CI/CD pipelines Proven competency in Project Management Responsibilities: Job Summary The Test Automation Engineer will play a pivotal role within the Value Stream Team, ensuring the reliability and functionality of target applications, including Salesforce and SAP. By leveraging expertise in automation testing methodologies and tools, the engineer will collaborate with cross-functional teams to enhance test frameworks, drive best practices, and continuously improve testing strategies. In addition to technical responsibilities, the role may include Test Lead duties, showcasing leadership and coordination skills to ensure testing excellence. Key responsibilities include: Act as the technical subject matter expert (SME) in Tosca Automation and related testing methodologies. Develop and maintain automation scripts for Value Stream Team (VST) using tools such as Tricentis Tosca. Lead the development and enhancement of automation test frameworks and roadmaps for the Value Stream Team. Establish and enforce policies and practices for excellence in automation strategies, including unit, integration, system, user acceptance (UAT), exploratory, and non-functional testing. Maintain and optimize reusable test scripts. Track and manage quality assurance metrics to meet or exceed team benchmarks. Essential Functions Collaborate with business analysts, product owners, and developers to analyze testing requirements, define automation scenarios, and align with stakeholder needs. Organize technical capabilities, processes, and personnel for both manual and automated testing efforts. Promote automation best practices and maintain regression test suites across platforms, including legacy systems, web applications, and mobile platforms (iOS and Android). Oversee testing schedules, ensuring the timely delivery of milestones and overall adherence to project timelines. Ensure compliance with organizational and industry standards for software testing. Conduct risk assessments and recommend improvements to enhance application quality. Communicate test results and insights effectively to stakeholders at all levels. Collaboration and Coordination Coordinate with IT delivery teams, business partners, and service providers to execute test automation strategies aligned with client delivery frameworks (Agile, Waterfall, and Iterative). Partner with DevOps teams to integrate test automation within CI/CD pipelines and optimize workflows. Serve as the primary liaison for Value Stream Application Support Teams, addressing incidents and providing configuration and operational support. Effectively communicate test results and actionable insights to stakeholders at all levels. Ensure alignment with client PMO methodology and quality assurance (QA) standards. Stay abreast of market trends, tools, and best practices in the field of test automation.

Customer Retention & Sales Representative I Develop and maintain existing relationships with customers who are considering cancellation or downgrade of current Mediacom services by identifying needs and offering solutions. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Paid on the job training and opportunity to promote! * Company Provided Equipment! * Hybrid schedule! The first 90 days will be on-site in the office as Mediacom provides the training for your new role. After successful completion of training, the schedule will be 3 weeks work from home, 1 week on-site in the office. * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Monthly commission potential! * Shift differential pay increase for evening shifts! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Turn reasonable requests for disconnection or downgrade into save opportunities or potential sales. * Apply Retention Department's mission statement to sell Mediacom's service when possible. * Actively listen to customer needs and offer the appropriate Retention promotion to prevent customer from disconnecting or downgrading. * Use the Mediacom resources to sell against the competition and explain our competitive edge. * Educate customers on Mediacom Mobile service and gain sales on inbound calls. * Build customer loyalty by providing legendary customer service. * Complete disconnect, transfer and seasonal downgrade orders and update customer accounts in customer record database. * Educate customers in the use of installed products, service offerings, billing, charges, and product features. * Resolve customer complaints and situations calmly and courteously. * Troubleshoot and resolve service, pricing and technical problems for customers by asking questions. * Meet retention goals set by Company/department. * May assist in the training of new Representatives through on-the-job training program. * Other duties as assigned. Position Requirements: * High School Diploma or GED required. * 2+ years customer service experience required, sales experience preferred. * Customer-oriented mentality. * Ability to successfully navigate multiple computer programs simultaneously. * Proficiency in typing and electronic communication. * Effective listening skills with high level of empathy. * Effective verbal communication skills, including grammar and tone. * Strong ability to ask relevant questions to identify customer needs/concerns. * Ability to remain calm and confident while managing confrontation and rejection. * Self-motivator - upbeat and with a high energy level. * Strong work ethic; team-oriented attitude. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $15.00 - $16.50 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Hybrid

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's fully programmable unified communications, contact center and conversational commerce applications enable companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements Applications Group (UCaaS/CCaaS) Global Operations and Transformation: We are committed to delivering world class operational delivery and end to end business transformation across the global UCaaS/CCaaS business. This ranges from core operational execution to fundamental and complex change at scale. We execute on this goal by constantly striving for operational excellence and driving structured, results orientated, best practice transformation, whilst collaborating seamlessly across cross-functional groups within Vonage. About the role This is a role where you can make a big difference in our largest and most challenging business transformation projects. We are looking for ambitious, driven individuals who want to play a leading role in a major change journey and deliver big results at a global scale which will springboard both the business outcomes and your career in the organization. What you will do: Lead one or more transformation initiatives for all or part of the end to end cycle from discovery and business case through to implementation, change management and benefits realization. Projects will vary across people/org, process, systems, product or cost related objectives Collaborate with cross-functional teams to implement transformation initiatives, ensuring alignment with strategic objectives Analyze current business processes, identify inefficiencies, and recommend solutions for optimization Drive the adoption of new technologies, tools, and best practices to enhance operational efficiency and productivity Develop and implement change management strategies to support the successful implementation of transformation initiatives Monitor and measure the progress and impact of transformation initiatives, providing regular updates and reports to stakeholders Identify and mitigate risks and obstacles that may impede the success of transformation initiatives Provide guidance, support, and mentorship to team members involved in transformation projects Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation What you will bring: 6+ years of experience in business transformation or related roles Proven track record of successfully leading and implementing business transformation initiatives right through to full benefits realization Excellent communication skills, with the ability to influence and engage stakeholders at all levels Strong analytical and problem-solving abilities with no fear for numbers and the capacity to identify and build out opportunity assessments/discovery cases with supporting data/insight/financial impact A drive for results - unwavering desire to achieve key outcomes and support the business in getting there. Ability to work collaboratively in a cross-functional environment and build strong relationships with team members and stakeholders Continuous learning mindset, with a passion for staying updated with industry trends and best practices What is required for the application: Bachelor's degree What's in it for you? In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. How you will benefit: Medical, Vision, and Dental Coverage Health Savings Account (HSA) Income Protection Maternity & Paternity Leave 401(k) Contributions: Pre-Tax, Roth, or After-Tax Roth Options Unlimited Discretionary Time Off Three Paid Volunteer Days a Year Tuition Reimbursement Voluntary Legal Plan Optum Employee Assistance Program Discount on Auto, Home & Pet Insurance Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Sr. Facility Maintenance Technician Contract duration: 24+ months (high possibility of multiple extensions and/or Perm hire) Hourly: W2 Shift: 2nd shift (2:30 PM -11:00pm) OR 3rd shift 11:00PM -7:00AM) Days: Monday - Friday or Tuesday - Saturday Technician shall operate, replace, repair and maintain building related mechanical, HVAC, plumbing, and other building mechanical systems. We foster a collaborative, team-oriented culture under the leadership of a manager who genuinely cares for his employees. He recognizes and rewards their hard work, invests in their professional development, and supports their career growth. Positive and driven candidates will thrive in our environment. Qualifications: Experience performing Preventive maintenance and supporting a large enterprise facility (big plus if it's a Datacenter). Experience in HVAC and/or mechanical, electrical/electronic systems, Plumbing (MEP) familiarity with general building systems such as vertical lift equipment and overhead doors strong knowledge of safe work practices and procedures typical for maintenance operations ability to safely climb ladders, lift heavy objects and perform other physically demanding tasks Technician shall provide Services which include, but are not limited to: drain and “safe off” systems to facilitate repairs perform minor electrical tasks including bulb and ballast replacement operate and inspect emergency generator and associated components requisition necessary material to complete required repairs Perform routine and preventive maintenance duties including filter changes, lubrication, and checking controls and performance. inspect mechanical and electrical systems, trace electrical circuits, operate switchgear, record inspections, and write reports to supervisors/management Receive and respond to service calls and provide reports to representative on a daily and weekly basis

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... You'll be responsible for the marketing strategy, design, and execution plan to grow Verizon Business Group's Advanced Communications / Mobile Collaboration products and solutions. These products and services are sold across Business Markets, Global Enterprise, and Public Sector with specialist teams including Consulting Services, Connected Experiences Specialists, and Solution Architects. You will leverage market data and insights, Verizon base customer and prospect analytics, customer persona types and other information to develop the appropriate launch strategy for new products and growth/nurture strategies for existing products. You will also serve as the product and portfolio CMO for your product areas working with the product management organization in the development of the product/portfolio business case, product success key performance indicators (KPIs) and objectives and key results (OKRs). You will work in partnership and collaboration with product, segment marketing, sales, and solution architects to develop product/portfolio value proposition, customer outcome/benefits, VBG's market differentiation, and the channel and digital activation strategy. What we're looking for... You are highly collaborative, innovative, a strategic thinker, with an execution focus that understands what drives sales and customers, how to appropriately 'pitch' value, and how to position similar and tributary products. You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Joint Marketing and value proposition creation. Market Research Analysis experience. Product Placement Strategy experience. Sales Enablement creation and execution. Prior experience in thought leadership, demand generation, campaigns, and innovative sale enablement tactics. Even better if you have one or more of the following: A Master's degree. Strategic consulting with a business development and marketing focus. Strong project management, analytical, problem-solving, interpersonal, communication, negotiating, and relationship-building skills. Mobile collaboration, network and/or connectivity product knowledge and working experience. Verizon wireless / mobility experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum of eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $108,000.00 and $201,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. #J-18808-Ljbffr

About Your Role: As a Freelance Designer, you will work on a project-by-project basis to develop compelling visual assets across multiple channels. You should have a strong eye for design, branding, and storytelling, with the ability to translate complex ideas into visually appealing content. About Spectrotel: Spectrotel is a trusted provider of Managed Network Solutions, expertly navigating the complexities of today's digital landscape. Leveraging expansive relationships with top-tier technology providers, we offer crafted solutions tailored to each organization's unique needs. Our seasoned team utilizes advanced analytics, AI, and ML to ensure optimal performance at every level of the solution stack. We manage sophisticated IP applications across diverse broadband connections, providing actionable insights that optimize resources and modernize enterprises. Spectrotel is your partner in transforming complex data into meaningful, strategic outcomes, ensuring your network performs at its best. Responsibilities include but are not limited to: • Design digital and print assets, including social media graphics, website banners, product sheets, email templates, presentations, landing pages, and more. • Collaborate with the marketing and product teams to create visuals that align with our brand identity. • Develop and refine design concepts based on feedback. • Ensure consistency of design across all materials. • Stay up to date with design trends and best practices. Qualifications: • Proven experience as a freelance or in-house designer. • Strong portfolio showcasing a range of design work. • Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Canva, or similar. • Ability to manage multiple projects and meet deadlines. • Experience in branding, typography, and layout design. • Proficiency in HTML, CSS, JavaScript, and other common programming languages is a plus. • (Optional) Experience with motion graphics, video editing, or UI/UX design is a plus. Spectrotel is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… The SEO Consultant will be responsible for maximizing the volume and value of organic traffic to Verizon Connect websites. Working with our agency and a diverse group of people across the globe you'll devise and implement a strategy to increase our exposure on the web using the on and off page optimizations, link-building, content and meta-data shaping. We have offices in over 14 countries and even more websites. Being within the digital marketing team you'll have a supporting cast that understands what you're trying to do and can provide the data and skills necessary to effect the changes you envision. Responsibilities include: * Supporting cohesive, compelling SEO strategies that guide the development & content processes. This may include site crawls, content audits, linking strategies, redirect mapping, local, and data analysis of site performance. * Providing actionable insights for site improvement based on data and competitive gap analysis. * Measuring and reporting out on the effectiveness of organic and marketing strategies and performance. * Communicating strategic visions to internal stakeholders and partnering across the business unit including marketing, design, development, and IT teams. * Establishing and promoting SEO guidelines, best practices, and standards across business units * Maintaining expert level understanding of latest industry trends, guidelines, and algorithm changes What we're looking for... You'll need to have: * Four or more years of relevant experience required, demonstrated through work experience and/or military experience * Four or more years of experience in SEO * A background and portfolio of having delivered both single channel and integrated channels campaigns that have delivered business performance * Advanced user in Google Analytics, SEMRush, Google Webmaster tools and other industry tools. * Experience working with and managing an agency. * Knowledge and experience with html. Even better if you have: * Knowledge and experience with salesforce.com * A strong background in data and analytics. * Experience with * The ability to prioritize projects based on their potential impact to the business. * Strong communication and interpersonal skills. You'll be working with multiple cultures and business units. * Excellent project management skills and strong follow-up as you'll be working with multiple stakeholders. * content marketing. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $91,500.00 and $159,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.

Director, Area Operations Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Ensures optimum customer satisfaction, system profitability and smooth operation of the cable system or systems under his/her management. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: * Health, vision, and dental insurance! * Paid vacation, holidays and flex paid time off! * 401K with generous company match! * Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided! * Education Enrichment up to $5,000 per year for qualified employees! * Employee Wellness Program! Position Responsibilities: * Direct the activities of the system's work force, prepare reports for analyzing operations, identify problems, and recommend corrective solutions. * Provide direction and guidance necessary to ensure efficient and cost-effective system operation, within approved operating and capital budgets. * Direct marketing and sales activities to ensure maximum subscriber growth, retention and service. * Ensure the delivery of high quality programming, system clarity, and service to maintain a favorable level of customer satisfaction. * Ensure favorable relationships with all communities, residents of the areas served, and public officials to protect the Company's franchises and permit profitable subscriber rates. * Supervise employees; administration of EEO policies, hiring and termination practices and training, development, appraisal, and motivational techniques. * Travel to all cable systems under his/her management as needed. * Administer fairly all Company policies and procedures, both written and unwritten. * Perform other functions as required or assigned. Position Requirements: * Bachelor's degree or equivalent experience. * Minimum five years related experience, including some administrative and/or supervisory responsibilities and exposure to marketing, engineering, and accounting. * Ability to organize, plan, motivate and control system's overall performance. Management-oriented with the ability to perform professionally at this level. * Up-to-date knowledge of technical developments in the industry. * Valid driver's license with satisfactory driving record. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $88,000 - $105,000 annually. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. #LI-Onsite

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... As a Traffic Consultant for our customer communications programs, you will play a pivotal role in helping ensure that our outbound communications flow efficiently through the creative and development process. You will act as the central point of contact and coordination, guiding projects through the creative and development lifecycle while maintaining a laser focus on delivering high-quality outputs within established deadlines. Responsibilities include: * Establishing & maintaining an efficient communication workflow process (email, SMS/EMS, Push, direct mail, in-app messaging). * Creating and maintaining detailed schedules, set deadlines. * Coordinating between campaign managers, creative resources, backend systems, audience development, HTML production, QA/Testing, and other groups based upon availability and priorities. * Routing approvals, tracking and communicating changes, and ensuring final versions are put into production. * Meeting with campaign managers to understand new project details as well as providing status updates on existing portfolio. * Communicating and helping resolve any issues. * Monitoring projects and workloads, adjusting assignments and deadlines accordingly. * Maintaining high attention to detail and accuracy while juggling multiple priorities and projects. What we're looking for... You'll need to have: * Bachelor's degree or four or more years of work experience. * Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Four or more years of project management experience in Marketing or Software Development. * Experience with and knowledge of project management tools (e.g. JIRA, Smartsheet). * Experience with creating status reports and reporting on key performance indicators. Even better if you have one or more of the following: * Bachelor's or Master's degree. * PMP certification or related certifications. * Scrum master / agile project management certification and experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. Driving continuous improvement is what we are all about and you will support our efforts through providing objective evaluations of our processes to make us better. You'll gain exposure to the diverse aspects of our business through collaborating with different business leaders related to our controls, processes, and systems. The work you perform as a Senior Manager is critical to reducing risk and providing solutions that protect our company, our employees and our shareholders. What you'll be doing… * Designing, executing, and leading audit programs that target high-risk areas in the company's controls, systems, and processes. * Evaluating the company's existing controls, identifying gaps and areas for improvement, and evaluating their significance and potential business impact. * Leading and mentoring functional teams acting as a resource for colleagues. * Partnering with our most senior business leaders in maintaining strong internal controls, and communicating recommendations and preparing and/or reviewing written audit reports to detail findings. * Managing multiple audit projects with competing deliverables while balancing the needs of the business. What we're looking for… You have outstanding communication and project management skills, and are able to work with peers and management at all levels. You're a strong critical thinker, and demonstrate a solid understanding of internal audit principles, risk management frameworks, and relevant industry regulations. You enjoy digging into the details and coming up with recommendations that will have a huge impact. As a strong team player, you excel at building trust and rapport with stakeholders at all levels. Your collaborative approach and influential nature enable you to drive positive change within an organization. You'll need to have: * Bachelor's degree, or four or more years of work experience. * Six or more years of relevant work experience. * Proven project management abilities to manage and conduct multiple audits simultaneously from inception to completion. * Experience in internal audit principles, risk management frameworks, and relevant industry regulations. * Analytical and problem-solving skills, marked by critical thinking and sound judgment. * Excellent written and verbal communication skills. * Willingness to travel up to 25% of the time. Even better if you have one or more of the following: * Master's degree in a relevant field (e.g., MBA, MS in Accounting) * Prior work experience in a Public Accounting environment specializing in operational audit. * Professional certification such as CPA, CIA, CISA, or CISSP. * Experience with performing and/or reviewing data queries and visualizations using SQL, Google Data Studio, Tableau, Alteryx, Qlik, or similar tools. * Experience with performing and/or reviewing Information Technology General Controls (ITGC) testing. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Get paid to talk, listen, and resolve issues!! Remote opportunities available. Remote Call Center Agent (salary range: $29,000.00-$35,000.00 annually, and sales commissions, PLUS annual bonus of 5% of base pay) Amazing Benefits: Courtesy cable, internet, and voice services (if in service area), 401k with match, health benefits (Medical, Dental, Vision), Paid Training, PTO, and career progression with cash incentives and wage increases Eagle, Vyve and Northland are leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. This is a fully remote/work from home position. Call Center Agent This is an exciting remote opportunity! The primary function of the Call Center Agent is to utilize sales, customer service and technical skills to assist Vyve Broadband's customers in locations located throughout the country. Our call center operates 24 hours a day, 7 days a week, due to this the shift schedules will vary. This position is responsible for assisting customers with: Finding and purchasing Vyve products and services, Billing inquiries and processing payments, and Troubleshooting basic technical issues they have with their phone, internet or cable services. A focus on sales, billing or customer support will depend on departmental needs. We are looking for individuals who can provide high quality sales and customer service experiences catered to each customer, while recommending solutions based on customer needs. What Vyve wants… Attitude. Display a great positive outlook with an enthusiasm for sales and customer service. Drive. Enjoy working in a rewarding, fast-paced sales environment Perseverance. Perform well under pressure Flexibility. Adapt to evolving business needs Aptitude. Support operations by assisting customers with basic technical questions. Who you are... Great Communicator with Technical Aptitude. You have the uncanny ability to match our products to the customer's needs while working with various computer systems with a passion for bridging the gap between people and technology Amazing Salesperson. You have a desire, even an obsession, to bring customers into Vyve. A minimum of two years customer service and sales experience preferred. High School diploma or equivalent, college degree preferred. Charismatic. You are a problem-solver, an exceptional listener, and an effective communicator. You seek out challenges and love to get creative to solve them. Go-Getter. Self-directed and resourceful. You enjoy being in a friendly competitive environment and willing to go the extra mile. What's in it for you… Culture. A fun and supportive team to be a part of Support. Supervisors and managers that care about your personal success and growth Advancement. Significant training and assistance to be successful Benefits. Subsidized medical, dental, vision plan. Voluntary life insurance and disability coverage are available. Company paid life insurance, vacation, holiday and sick pay. Future. 401k to help set you up in life and time-off with pay to enjoy your life (after meeting employment eligibility) Compensation. Base pay plus commission that puts you in the driver's seat of how much you earn Courtesy Services. Employees living within our serviceable areas are eligible for free or reduced priced Internet, video and voice services. Equal Opportunity Employer. Pre-employment drug test, motor vehicle record and background check required. Vyve Broadband, Northland Communications, and Eagle Broadband are equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit ************ . **Job Purpose:** The IT Support Analyst II provides intermediate-level technical support to end users across an organization. This role involves diagnosing and resolving hardware, software, and network issues, offering guidance, and ensuring seamless IT operations. The IT Support Analyst II also plays a key role in identifying recurring issues and implementing solutions to improve system performance. **Essential Functions:** 1. **Technical Support:** 2. 3. Provide second-tier support for hardware, software, and network-related issues. 4. Troubleshoot and resolve escalated incidents from Level 1 support. 5. Ensure timely resolution of tickets within SLA parameters. 6. **System Maintenance & Configuration:** 7. 8. Perform installations, configurations, and updates of operating systems, software applications, and hardware. 9. Assist with routine maintenance tasks, including updates and patches. 10. **End-User Training & Documentation:** 11. 12. Develop user guides and deliver training for common technical issues and new systems. 13. Document solutions and contribute to the knowledge base. 14. **Problem Analysis & Reporting:** 15. 16. Identify trends in reported issues and recommend improvements. 17. Collaborate with cross-functional teams to address root causes of complex problems. 18. **Network & Security Support:** 19. 20. Assist with VPN, LAN, and Wi-Fi connectivity issues. 21. Ensure compliance with IT security policies, including managing antivirus and system encryption. 22. **Asset Management:** 23. 24. Maintain inventory of IT assets, including hardware and software licenses. 25. Ensure proper deployment and tracking of IT resources. **Education** + Bachelor's degree required, MBA or other relevant advanced degree is often preferred. **Certifications, Accreditations, Licenses** + CompTIA A+, Network+, or Security+, Microsoft 365 Certified: Modern Desktop Administrator, and ITIL Foundation certification preferred **Experience** + 2-4 years of experience in IT support, or related role. **Special Knowledge, Skills, and Abilities** + Proficiency in Windows, mac OS, and Linux operating systems. + Experience with Active Directory, Office 365, and remote desktop tools. + Knowledge of networking protocols (TCP/IP, DNS, DHCP) and VPN technologies. + Familiarity with IT service management tools (e.g., ServiceNow, JIRA). + Strong communication and interpersonal skills. + Ability to work independently and in a team environment. + Problem-solving mindset with attention to detail. Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens may be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information. The pay range for this role is: 60,000-80,000USDperyear(CBTS Merchant St. HQ) We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage Sales Mission: We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services. Applications Group (UCaaS/CCaaS) Sales Operations: We are committed to driving operational excellence, optimizing processes, and providing strategic support to enhance the efficiency and effectiveness of our pipe, sales and success teams. We execute on this goal by integrating innovative technologies, data-driven insights and empowering our sales force for unparalleled success, whilst collaborating seamlessly across cross-functional groups within Vonage. It is critical to our success, to foster a culture of continuous learning and development. Through targeted training programs, coaching initiatives, and the implementation of cutting-edge sales methodologies and technologies, we strive to elevate the skills and capabilities of our sales teams. What you will do We are seeking a dynamic and experienced Senior Sales Operations Consultant to join our team. Reporting to the Senior Director of Sales Operations, this role will partner closely with one or more key segments within our sales organization to drive operational excellence and transformation, analytics and insight, efficiency, and strategic alignment. This position can be based out of Holmdel (New Jersey) or remote US. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW... Responsibilities: Operational Execution: Collaborate with Sales leaders to develop and execute tactical and strategic initiatives that enhance the overall effectiveness and efficiency of the Sales organization. Drive sales and pipe teams to accurate end to end funnel hygiene and prioritization of key deals/outcomes. Partner with cross-functional teams, including Sales, Marketing, Product, and Finance, to ensure outcomes, alignment and collaboration on key initiatives. Sales Transformation: Identify and quantify/qualify opportunities to drive significant improvement against key metrics/outcomes. Implement solutions working across multiple levels and functions of the business with solid project and programme management fundamentals and strong governance. Control and prioritize opportunities and manage expectations of transformation portfolio within hierarchy and across the business. Partner with enablement to ensure seamless rollout of changes to impacted business areas. Analytics and Insight: Establish and maintain robust data analytics and reporting capabilities to track key performance metrics and provide actionable insights. Develop and deliver regular reports and presentations to senior leadership, highlighting key insights and recommendations. What you will bring: Bachelor's degree. 7-10 years overall experience with 5+ years of experience in Sales/Revenue Operations or related field, with a focus on operational excellence, analytics, transformation and sales strategy. Proven ability to identify, quantify/business case and implement impactful transformation. Strong analytical and quantitative skills, with experience in data analysis and reporting using salesforce, tableau (or similar) and sheets/excel. Proven ability to drive cross-functional collaboration and influence stakeholders at all levels of the organization. Excellent communication and presentation skills, with the ability to distill complex information into clear and actionable insights. Experience working in a fast-paced, high-growth environment, preferably within the technology or SaaS industry. Experience in one or more customer segment across: Small to medium business Mid-market and enterprise Customer success/account management of the existing customer base Proficiency in Salesforce CRM and other relevant sales tools such as Gong, Highspot and Zoom Info. What is in it for you: In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement. There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... This position manages and executes incident response engagements in our most complex engagements. You will be the expert for clients during high-priority incident response, remediation, and recovery phases, providing both strategic guidance and technical oversight. The role requires in-depth cybersecurity expertise to enable serving as an incident commander throughout the incident response lifecycle. You will use diverse methodologies to investigate cybersecurity incidents, malware analysis, privacy issues, and non-compliance matters to provide an impact assessment and facilitate litigation and regulatory action support. They will also be expected to produce high-quality oral and written work products to present complex technical matters clearly and concisely to various stakeholders. What we're looking for... Someone interested in joining the Verizon Threat Research Advisory Center (VTRAC) which consults multinational corporations and government agencies regarding their cybersecurity posture, as well as advising executive leadership teams, advisory boards, and boards of directors through cybersecurity incidents and strategic planning. As a member of this world-class team of consultants located across the Americas, EMEA, and APAC you will be a part of a group that leads thousands of cybersecurity investigations and other proactive engagements while annually authoring the industry-leading Data Breach Investigations Report and Data Breach Digest going back to their inception in 2008. We are looking for someone who is a motivated individual and who is comfortable working in a team or as an individual. You'll need to have: * Bachelor's degree or four or more years of work experience. * Four or more years of relevant work experience. * Experience in digital forensics, cyber intrusion, and incident response work experience, or similar. Even better if you have one or more of the following: * One or more technical certifications in areas such as incident handling, forensic analysis, reverse malware engineering or forensic tool-specific training. * Experience in network infrastructure, communication protocols, and network log analysis. * Experience in packet capture and TCP/UDP traffic flow analysis. * Knowledge of computer exploitation methodologies. * Current information security solutions and technologies, including network and host based products * Experience in using forensic tools such as EnCase, FTK, Sleuth Kit, Volatility, Axiom, Cellebrite, Black Light, X-Ways, or similar. * Experience in SIEM, EDR, IDS, and DLP technologies, memory and volatile data analysis. * Knowledge of enterprise cloud infrastructure (AWS, G-Suite, O365, Azure, etc.) * Knowledge of Command line tooling (grep, sed, awk, powershell, etc.) * Ability to function in a dynamic environment, managing multiple priorities and deadlines. * Ability to make recommendations to remediate complex security threats. * Ability to synthesize data from multiple sources and present concise, relevant information to non-technical audiences. * Excellent communication skills with the ability to present to a variety of audiences. * Ability to set and manage competing expectations and priorities with technical and senior stake-holders. * Strong analytic, qualitative and quantitative reasoning skills. * Strong creative problem-solving abilities and ability to share knowledge with colleagues. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... Continuous improvement is what we are all about and you will play a significant role in developing strategies that will make us better. For us to succeed in our highly competitive industry, it's important that we turn our bills into revenue. As a subject matter expert, you'll be improving our collection processes and systems in order to enhance the customer experience, reduce our debt, and protect our assets. This position includes customer facing collections activities but also provides support and technical expertise to a team of analysts and contractors who are responsible for the collections and complex customer billing dispute interpretation and negotiation with customers. Responsible for the collections, reduction and tracking of aging balances for a set customer base of Wholesale customers with millions of dollars in annual sales revenues. May also be responsible for publishing job aids, methods and procedures and delivering training to the center personnel for collections purposes. * Developing and implementing initiatives focused on enhancing our collection processes, reducing bad debt and churn, while also improving the customer experience. * Providing strategic recommendations on complex processes or issues that contribute to improving operational metrics. * Partnering with internal stakeholders to develop requirements for new processes and initiatives in support of organizational self-service strategies. * Participating in user acceptance testing activities associated with new or modified systems. * Fielding issue escalations from internal customers or delivery partners and responding to customer inquiries. * Providing collections and technical guidance to the team to ensure collections associated with Wholesale revenue are handled effectively and within contractual terms. * Supporting project initiates and recommending process enhancements and efficiencies. * Working with other Verizon internal organizations such as Sales, Tax, Contract and Legal for customer and contract guidance. * Providing excellent customer service to wholesale customers. * Interpreting and communicating wholesale billing claims resolutions to the team and customers. What we're looking for... You're customer focused and enjoy looking at issues through a consumer's lens. Highly organized, you manage projects on time and on budget. You're a team player and understand the importance of providing regular status updates to all stakeholders. Since you're highly analytical, you constantly come up with process improvements and are motivated by the impact you have on the business. You thrive in an environment where you are managing multiple projects in a fast-paced, changing environment. You'll need to have: * Associate's degree or one or more years of work experience. * One or more years of relevant work experience. * Experience using Microsoft Excel and Word. Even better if you have one or more of the following: * Bachelor's degree. * Experience working in a collection support call center. * Degree in Accounting, Finance or Economics. * Created complex queries and reporting tools. * Experience working with financial, accounting and collection support systems. * Experience of electronic customer self-serve support applications. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... As a Senior Network Engineer supporting voice networks in data center environments, you will be responsible for delivering complex networking solutions for our enterprise customers. You're a technical expert with experience managing the network for multiple medium to large voice and contact center solutions and projects at once. You have strong technical hands-on experience with Cisco ACI fabric and F5 load balancing, as well as ACME Session Border Controllers. You'll leverage your traditional routing and switching networking experience to perform complex troubleshooting of enterprise networks, guide and advise through design and implementation phases, and provide advanced support for all the infrastructure that supports intelligent call routing, contact center operations, data center, and voice networks. You react quickly and accurately to investigate network issues and work on the implementation of interim and permanent solutions, working with project managers, professional services and other Managed Services organizations. You will work both individually and as a part of a project team, creating clarity and removing barriers. The position is collaborative in nature, and will depend on your creativity and technical acumen to make decisions that impact complex projects and other staff members and stakeholders across the organization. In this role you will... * Manage and maintain multi-vendor routing and switching solutions (in multiple data centers). * Support traditional IP network routing and switching technologies in addition to Cisco ACI fabric. * Manage/operate F5 load balancers. * Manage/operate (Oracle) ACME SBCs. * Optimize network performance and availability, * Drive operational incident management at an escalated level. * Act as the final escalation point to support production service issues in concert with application, operational, and triage teams. * Review ACL/Firewall changes and partner with the Security team for execution. * Troubleshoot network performance issues, ensuring high availability and reliability of voice and contact center solutions. * Lead multi-team collaboration meetings as required to resolve issues in the network. * Lead engagement with equipment repair teams as required, creating new processes, or addressing changes to the network. * Apply patches to devices for firmware and OS upgrades. * Analyze network capacity to anticipate future needs. * Identifying key areas of improvements and ideation around how to improve the performance, monitoring, reaction and resolution. * Develop/maintain network documentation: diagrams, configuration, and runbooks * Deliver knowledge transfer sessions and domain mentorship to Tier-2 teams * Successfully communicate technical concepts to internal and external customers. * Operate within a structured change and incident management model including case management tools. * Support and implement changes during scheduled maintenance windows (Off hrs). * Plan, test, and implement network changes. Communicate with stakeholders. * Collaborate with developers, engineers and managers to understand and define requirements, prioritize requests, and evaluate risk. * Engage additional teams as needed working across organizational boundaries to solve problems. * Stay current with industry trends, and emerging technology. * Ideation of automation opportunities within selected frameworks. * Interfacing with project teams to ensure critical deliverables are met on time. Where you'll be working... In this hybrid role, you'll have a defined work location of either Cary, North Carolina or Ashburn, Virginia that includes work from home and assigned office days set by your manager What we're looking for… You'll need to have... * Bachelor's degree or four or more years of work experience * Six or more years of relevant work experience in an enterprise networking position * Four or more years of experience with Cisco ACI fabric * Six or more years of experience with IP Network routing, switching, ACME SBC, Voice Networking, and F5 Load balancing. * Experience in large scale IP networking technologies, virtualization solutions, protocols, and services (ex. BGP, OSPF, ISIS, VRF, VxLAN, IPSEC, DNS). * Experience with Network Performance tools (Wireshark, NetScout,...) * Experience leading and driving projects to completion and balance multiple work assignments simultaneously. * Experience communicating complex information clearly and concisely to peers, leaders, and customers. * Experience leading technical discussions with a group of individuals in the industry with varying technical positions. * Experience working both independently and in diverse teams. * Experience navigating Windows and Linux operating environments. * Must have, or be eligible to qualify for, a U.S. government security clearance at the Public Trust level * Must be able to participate in an on-call rotation every other week, working some evenings, weekends, and holidays Even better if you also have... * Bachelor's or Master's Degree in a technical field i.e. engineering, telecommunications, computer science * Industry certifications, i.e. ITILv4, CCNP, CCDP, CCIE If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.