Human Factors Specialist job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Ensures continuity of care to consumers through case management services Serves the adult population Links clients and their families to needed resources to help to improve the quality of life for the client

Minimum Qualifications: Bachelor's Degree in human services field required. Knowledge of community resources or ability to learn quickly. Good organizational, time management, writing and verbal skills. Ability to work well with community partners. One year experience working with adult mental health required. Committed to working with adults with both mental illness and substance use disorder. Florida Driver license in good standing; able to meet Centerstone's insurance company standards.

Preferred Qualifications: Bilingual English/Spanish. Experience with Co-occurring services preferred. Enthusiastic about facilitating groups that develop rehabilitation, recovery, and life skills.

Special Skills, Knowledge and Abilities: Knowledge of community services. Experience in a mental health setting preferred. Strong communication, teaming and time management skills necessary. Ability to work well with community partners.

Assume primary responsibility for assessing client and family strengths, challenges and needs of an assigned group of clients. In conjunction with the team, responsible for developing, writing, implementing, evaluating and revising overall treatment goals and plans per on-going assessment of needs and input from the client and family. Conduct on-going assessment of behavior, mental status, signs and symptoms of mental health disorder, physical and dental health, substance use, and educational, social, legal, financial, housing, developmental and family functioning. Refers, advocates and links client and family for additional services as identified. Act as liaison and collaborates with community agencies/institutions and support systems to maintain coordination of the treatment process. Provides supportive and educational counseling services (individual, family and group) to develop daily living and coping skills. Assist clients with developing natural support systems. Provide on-call crisis intervention services during nighttime and weekend hours as assigned. Provide transportation, respite and tutoring services as assigned. Participates in treatment team meetings Maintains client's chart updated and all documentation entered within established timeframe. Completes all required agency and department trainings.

Work Environment/Physical Demands: Work in the field in different environments and involved with clients, residents, family members, personnel, visitors, government agencies/personnel, etc., in a behavioral health setting. If employed in hospitals, case managers work in clean, well-lit establishments, but they can be exposed to various health conditions. Sits, stands, bends, lifts and moves intermittently during work hours. Is subject to frequent interruptions. The noise level in the work environment is usually moderate to occasionally loud.

Position Type, Expected Hours of Work and Travel: This is a full-time position, and the expected work hours are 40 hours per week, Monday - Friday - 8:30-5:00. Early mornings, evenings and weekend might be required to meet need of client. Weekend on call may be required. Travel is required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Employee Name (Print) Employee Signature Date
Centerstone is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Time Type:
Full time
Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.
Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

Radius, part of Jabil Innovation & Development is searching for a Senior User Researcher/Human Factors specialist who is passionate about leading project teams, adept at uncovering human-centered insights, and skillful at translating these insights into meaningful opportunities for design and innovation. This position will report to the Director of Innovation.
***Consulting Experience Highly Desired in this Role***

WHY JOIN US:

We are the innovation consulting arm of Jabil, the most technologically advanced manufacturing solutions provider in the world. Together we are the only end-to-end innovation consulting business committed to solving our clients' toughest challenges.

With the multi-disciplinary strengths of strategists, researchers, human factors specialists, designers, and conceptual engineers, we help clients identify as well as capitalize on the next game-changing opportunity - through experiences and products designed to win. We can be best described as change agents, entrepreneurial professionals backed by a large, established Fortune 100 organization.

WHAT YOU ARE:

We are looking for someone who can inspire fellow designers and lead with both empathy and conviction for the people we design for. As a senior consultant, you will play a crucial role throughout the entire project process - using research to inspire our design teams to create better experiences, inform better prototypes, elevate concepts/solutions and guide our clients through the product development journey.

WHAT YOU WILL DO:

Lead diverse teams and engage clients through the entire project journey; Design, scope, and run research activities that help us tackle our research challenge; Define and use new methodologies to uncover insights Lead the research process from developing discussion guides, recruiting participants, through to test moderation, analysis and report writing; Lead a variety of user research projects using ethnographic and interview- based methods including contextual interviews, usability tests, expert interviews, and group sessions; Facilitate synthesis, generating insights and opportunities for design; Creatively articulate the insights and stories behind our design concepts; Manage multiple stakeholder needs both effectively and sensitively; Perform a range of usability focused studies including planning, moderation, analysis and reporting.



WHAT YOU WILL BRING:


5+ years of qualitative (contextual?) research experience, with solid experience in healthcare, ideally in a consulting environment; Proven ability to use human-centered insight to answer business questions; Mastery of qualitative research methods, including research scope and design; Strong presentation skills with a creative and compelling storytelling style; Passion for leading teams and teaching others about research; Deep experience using investigative research to uncover human insights; Business and consulting savvy, with an ability to think strategically; Innate curiosity, and a passion for telling compelling human stories and connecting the stories to clear insights; Experience in Human Factors, including formative and user validation studies is desired.


BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

This job cannot be performed remotely in the state of Colorado.


Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.

The Career Potential

Ortho Clinical Diagnostics is committed to improving and saving lives with diagnostics. To do this we hire people who share this dream and are ready for new adventures. As a valued team member, you will carve your own career path and be part of building this company stronger and better than ever before. There is no limit to the experiences, opportunities and new directions you will have access to here at Ortho Clinical Diagnostics. More importantly, you will be driving the surge of a whole new direction in important medicine. That's something we can all take pride in as we take this journey together.

Ortho is known in the industry as a leader in customer service and support. Deeply understanding and exceeding the needs of our clinical lab, hospital and blood bank customers is what we do. It's who we are. If you join Ortho, no matter what your role, you will be expected to keep that Customer Excellence focus in your work.

The Opportunity

As Ortho continues to grow, we are seeking a Human Factors (UX) Manager. At this level is typically senior-level professionals who have the skills and experience to lead a team of User Experience Engineers through user research, design work, and usability testing across multiple projects. This role has opportunity to manage a team of both junior and senior engineers and has ownership for UX process improvements. Focus will be around team performance on conducting user research, providing inputs to product design, evaluating use related risk, performing usability assessments to inform design, and contributing to the human factors validation of In Vitro Diagnostic devices and products on all projects. This position is located in Rochester, NY.

The Responsibilities

* Guide/Lead team members on user experience process from development through life cycle management ensuring regulatory requirements are met.
* Identify and implement process level efficiencies such as standards of work documents. Keep up with best practices in the industry.
* Manages processes and ensures that activity goals are achieved.
* Develops a plan of execution across multiple projects using his/her knowledge and ability to derive unique solutions and approaches, which are cost effective and contribute to the success of the project.
* Uses expertise to improve operational efficiencies and meet compliance requirement.
* Required travel <25% domestic and international.
* Performs other work duties as assigned.

The Individual

* Requires 9+ years of experience with Bachelor's degree in Human Factors Engineering or related discipline. 7+ years of experience with Master's degree, or equivalent combination of education and experience.
* 7+ years of UX/Human Factors applying user-centered design methodologies including generative research, user needs assessment, design concepts, and usability evaluations in support of product development.
* 5 years of experience in leadership role.
* 5 years of experience applying Human Factors techniques and methodologies towards the design and development of medical devices in compliance with regulatory standards and guidelines. (e.g., FDA human Factors guidance, IEC 62366, AAMI HE75).
* Confidence in conducting customer-facing activities.
* Strong written and verbal communication.
* Collaborates easily with multi-functional development teams.
* Excellent attention to detail.
* Preferred to have knowledge of in vitro diagnostics products and diagnostic equipment for blood testing.
* Preferred experience with risk management activities (e.g., hazard analysis, UFMEA, URRA techniques).
* Experience with Agile technique preferred.

Key Working Relationships:

Internal: Quality/Regulatory, Project Management, System Engineering, Product Management, Lab Specialists, Software/ Hardware Engineers.

External: Customers, Development Partners.

Key Supervisory Responsibilities:

Makes hiring recommendations, trains employees, plans work of others, reviews work quality and quantity of others, conducts performance reviews, makes pay and promotional decisions, resolves employee grievances, makes termination decisions, and recommends budget amounts.

EOE/AA Disability/Veteran

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