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What is a hotel sales manager and how to become one
A sales manager in a hotel spends a lot of time in the office supervising bookings made by high profile clients. They are also responsible for new researching for high-profile clients, making calls, processing paperwork, and engage in any activity that can bring new customers to the hotel.
This is a practical position, as a Hotel Sales Manager, you are expected to physically meet and greet every A-list guest or client. Physically meeting these set of people has an impact on the business itself: it shows the management appreciates their patronage.
But there are some skills you need to acquire to increase your chances of getting this job, some of them include: Ability to Meet Sales Goals, Strong Negotiation skills, Good Customer Service; You should naturally kind to before you can be able to render good customer service to an average prospective customer. How good you treat a customers determines how much they will likely to patronize you.
As for the salary structure, it depends on the size of the organization, the experience you have acquired so far, and the country you live in. In a country like the United States, an average Hotel Sales Manager is aid between $59,856 and $79,000 per annum. But remember, that you need at least a Bachelor's degree in Marketing, or Business Administration to increase your chances.
What general advice would you give to a Hotel Sales Manager?
Bill Thorne
Executive Director of the NRF Foundation and Senior Vice President of Communication and Public Affairs of NRF, National Retail Federation
Avg. Salary $49,819
Avg. Salary $59,228
Growth Rate 5%
Growth Rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 68.90%
male 31.10%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity Level is advanced
7 - challenging
Work Life balance is poor
6.4 - fair
Hotel Sales Manager career paths
Key steps to become a hotel sales manager
Explore hotel sales manager education requirements
Start to develop specific hotel sales manager skills
Skills 
Percentages Booking 23.59% Hotel Sales 12.57% Trade Shows 6.03% Guest Satisfaction 4.84% Reservations 4.36% Complete relevant hotel sales manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New hotel sales managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a hotel sales manager based on U.S. Bureau of Labor Statistics data and data from real hotel sales manager resumes.Research hotel sales manager duties and responsibilities
- Manage the front office, including guest registrations, booking reservations and concierge requests.
- Leverage other sales office resources and administrative/support staff to achieve personal and team relate revenue goals.
- Prepare reservations for blocks of rooms, to coordinating efforts with banquet staff to kitchen staff.
- Travel domestically and internationally to meet with customers, representatives and distributors as well as run customer evaluations at their facility.
Apply for hotel sales manager jobs
Now it's time to start searching for a hotel sales manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How Did You Land Your First Hotel Sales Manager Job
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Average hotel sales manager salary
The average Hotel Sales Manager salary in the United States is $49,819 per year or $24 per hour. Hotel sales manager salaries range between $32,000 and $76,000 per year.
What Am I Worth?
How do hotel sales managers rate their job?
Hotel Sales Manager reviews
Motivating people and helping to create success in each person's day. Honor God serve people in rich people's lives, pursue excellence in service.
Not enough time in each day to get everything accomplished.
I like everything
Coming in contact with people, motivating staff, making the numbers, profitability for everyone
Working and meeting new people. Helping customers with their purchases. Helping employees better themselves and their sales processes.
Nothing
Updated January 8, 2025
