What does a Hotel Operation Manager do?

General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

These skill sets are where the common ground ends though. The responsibilities of a hotel operation manager are more likely to require skills like "reservations," "guest service," "cleanliness," and "hotel operations." On the other hand, a job as a general manager of operations requires skills like "develop team," "financial statements," "logistics," and "continuous improvement." As you can see, what employees do in each career varies considerably.

The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that hotel operation manager responsibilities requires skills like "reservations," "guest service," "cleanliness," and "payroll." But a manager, center operations might use other skills in their typical duties, such as, "process improvement," "infrastructure," "osha," and "standard operating procedure."

Unit managers are responsible for managing the nursing unit. They primarily supervise the daily care of patients and ensure quality patient care. Usually, they perform tasks like evaluating staff performance, conducting orientation for new staff, and training new members. Also, they manage schedules, minimize expenditures, and enforce health as well as safety regulations. Unit managers are registered nursing professionals with an undergraduate or graduate degree. They are honest, adaptable, and analytical professionals with strong management and leadership skills and relevant experience in nursing and patient assessment.

The required skills of the two careers differ considerably. For example, hotel operation managers are more likely to have skills like "reservations," "guest service," "hotel operations," and "financial performance." But a unit manager is more likely to have skills like "quality care," "patients," "federal regulations," and "resident care."

As line managers, they oversee other employees and the business operations while reporting to a higher manager. They play a significant role in the operation of the business from supervising and managing workers daily and acting as a link to upper management and employees. It is part of their responsibility to recruit and hire talent to fill team positions, provide training and learning to new hires, and ensuring that the employees are doing their jobs effectively and efficiently.