What is a hotel manager and how to become one

Updated January 8, 2025
4 min read
Quoted Expert
Lauren Smith

A hotel manager oversees the day-to-day operations of a hotel. They contribute to positive experiences for guests, manage staff, and work to increase profitability. They handle budgeting and financial planning, marketing and promotions, and coordinate property maintenance and upkeep. A hotel manager’s primary responsibilities are making sure the hotel runs smoothly, guests are satisfied, and the business is profitable.

What general advice would you give to a Hotel Manager?

L

Lauren SmithLauren Smith LinkedIn Profile

Lecturer of Management & Marketing, Susquehanna University

Lauren Smith advises graduates to actively engage in a dual pursuit of entrepreneurship and traditional corporate roles, emphasizing the importance of gaining diverse experiences.
ScoreHotel ManagerUS Average
Salary
5.4

Avg. Salary $69,364

Avg. Salary $59,228

Stability Level
9.7

Growth Rate 18%

Growth Rate 0.3%

Diversity
5.5
Race

American Indian and Alaska Native 1.19%

Asian 11.02%

Black or African American 8.46%

Hispanic or Latino 11.24%

Unknown 5.10%

White 62.99%

Gender

female 49.37%

male 50.63%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress Level
9.7

Stress level is very high

7.1 - high

Complexity Level
10.0

Complexity Level is advanced

7 - challenging

Work Life Balance
2.5

Work Life balance is poor

6.4 - fair

What are the pros and cons of being a Hotel Manager?

Pros

  • Opportunities for advancement within the hotel industry

  • Good salary and benefits

  • Ability to work with a team and develop strong leadership skills

  • Possibility for free or discounted stays at other hotels in the chain

  • Experience in other areas of the industry, including marketing, finance, and customer service

Cons

  • Long hours, including evenings, weekends, and holidays with limited time off

  • High levels of stress due to demanding guests, tight deadlines, and unexpected issues

  • Constant need to be available and accessible, even outside of regular working hours

  • Pressure from the heavy responsibility of hotel operations and financial performance

  • High turnover rate in the industry leading to instability in staffing

Hotel Manager career paths

Key steps to become a hotel manager

  1. Explore hotel manager education requirements

    Most common hotel manager degrees

    Bachelor's

    57.4 %

    Associate

    18.2 %

    High School Diploma

    10.8 %
  2. Start to develop specific hotel manager skills

    Skills
    ascdesc
    Percentages
    ascdesc
    PET48.82%
    Hotel Management8.61%
    Reservations3.64%
    Payroll3.28%
    Guest Service2.95%
  3. Complete relevant hotel manager training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New hotel managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a hotel manager based on U.S. Bureau of Labor Statistics data and data from real hotel manager resumes.
  4. Research hotel manager duties and responsibilities

    • Achieve solid market position for emerging property, setting the stage for outstanding results encompassing ADR, occupancy, and profitability.
    • Open up a campground that are purchased out of bankruptcy.
    • Maintain Mobil and AAA standards for the arrival and departure experience.
    • Handle the day to day operations of a multimillion dollar RV resort.
  5. Prepare your hotel manager resume

    When your background is strong enough, you can start writing your hotel manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a hotel manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose From 10+ Customizable Hotel Manager Resume templates

    Build a professional Hotel Manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Hotel Manager resume.
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  6. Apply for hotel manager jobs

    Now it's time to start searching for a hotel manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Hotel Manager Job

Zippi

Are you a Hotel Manager?

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Average hotel manager salary

The average Hotel Manager salary in the United States is $69,364 per year or $33 per hour. Hotel manager salaries range between $43,000 and $111,000 per year.

Average Hotel Manager Salary
$69,364 Yearly
$33.35 hourly

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How do hotel managers rate their job?

-/5

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Hotel Manager reviews

profile
A zippia user wrote a review on Mar 2020
Cons

Disciplining my team for mistakes they can prevent, such as attendance.


profile
A zippia user wrote a review on Sep 2019
Cons

Long hours and calls outside of regular business hours are the norm!


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A zippia user wrote a review on Jul 2019
Cons

The only thing that would make my career a little better is the pay.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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