Hotel Auditor Jobs Near Me

Virtual Hotel Reservations Agent No Experience Needed Work From Home Are you passionate about travel and looking for a flexible remote opportunity? Join our team as a Virtual Hotel Reservations Agent and help clients secure the perfect accommodations all from the comfort of your home! No prior experience? No problem! We provide comprehensive training and ongoing support to help you succeed. Why Join Us? Work from anywhere set your own hours and enjoy work-life balance Be part of a top-rated host agency with 70+ years of industry experience Gain access to exclusive travel perks, discounts, and incentives Receive step-by-step training, mentorship, and marketing tools Join a supportive community of travel professionals and entrepreneurs What You'll Do: Assist clients in booking hotels, resorts, and vacation rentals Research and recommend accommodations based on client needs and preferences Provide top-notch customer service and handle travel-related inquiries Stay updated on hotel promotions, special offers, and industry trends Use online platforms to manage reservations and streamline the booking process Requirements: Must be at least 18 years old Strong communication and customer service skills Ability to work independently and stay organized Passion for travel and helping others plan memorable stays Must have a computer, smartphone, and reliable internet connection Fluency in English required; bilingual is a plus Perks & Benefits: 1099 business opportunity earn commissions and bonuses with unlimited potential Work with leading hotel brands and travel suppliers Access to travel discounts and incentives to experience destinations firsthand Ongoing training and networking opportunities with industry experts Available Locations: We are accepting applicants from Antigua and Barbuda Argentina Aruba Australia Bahamas Barbados Belize Bermuda Bolivia Cayman Islands Chile Colombia Costa Rica Dominican Republic Ecuador El Salvador France Germany Grenada Guatemala Honduras Italy Mexico Netherlands New Zealand Nicaragua Panama Peru Saint Kitts & Nevis Saint Lucia Spain Trinidad & Tobago United Kingdom United States Uruguay Turn your passion for travel into a career! Apply now to become a Virtual Hotel Reservations Agent!

Virtual Hotel Reservations Agent - Work from Home Are you ready to dive into an exciting career in the travel industry? We're offering a flexible remote position as a Virtual Hotel Reservations Agent-no prior experience required! If you have a passion for travel, great customer service skills, and the drive to succeed, this is your chance to start and grow your own travel business with full training provided. Key Responsibilities Bookings & Inquiries: Handle hotel questions, room reservations, and confirmations for clients. Changes & Cancellations: Manage alterations, cancellations, and special requests. Payment Processing: Ensure accurate billing, issue invoices, and provide receipts. Customer Service: Offer top-notch support to craft smooth and memorable travel experiences. Client Relationships: Communicate professionally and build trust with every interaction. Why This Opportunity is for You No Experience Needed: We provide comprehensive training to jumpstart your success. Remote & Flexible: Work from home-or anywhere with reliable internet. Be Your Own Boss: Grow your travel business on your terms and shape your future. Competitive Earnings: Earn high commissions with every successful booking. Travel Perks: Enjoy special discounts and FAM trip opportunities. Supportive Community: Receive mentorship, join a thriving network, and learn alongside fellow entrepreneurs. What We're Looking For Strong communication and people skills Detail-oriented and highly organized Self-driven with the ability to work independently Fluency in English (bilingual skills are a bonus) Passion for travel and helping others Minimum age of 18 Benefits Work-Life Balance: Create a schedule tailored to your lifestyle Professional Growth: Gain valuable skills in the travel industry Travel Discounts: Save on personal and professional getaways Ongoing Support: Access free training, resources, and a collaborative team environment 1099 Business Opportunity: Have your own business and enjoy the flexiblility to work on your terms! Important Note If you don't see our response within a few days, please check your junk or spam folder and mark our emails as “Not Spam” to ensure you receive all important communication. Ready to Begin?

Job Title: Remote Hotel ReservationsJob Description: As a Remote Hotel Reservations, you will be the first point of contact for our guests, setting the tone for their entire experience. Your role is pivotal in managing reservations, addressing inquiries, and offering personalized booking solutions to meet our guests' unique needs. Through your expertise in customer service and knowledge of our properties, you will ensure every guest feels valued and excited about their upcoming stay. Responsibilities: Handle incoming reservation requests via phone, email, and online booking platforms, providing timely and accurate information about availability, rates, and room types. Offer personalized booking solutions by understanding guest needs, preferences, and special requests, ensuring a tailored experience that exceeds expectations. Maintain up-to-date knowledge of hotel amenities, services, and local attractions to provide guests with recommendations and enhance their stay. Process reservations, modifications, and cancellations with precision, ensuring all details are accurately entered into the reservation system. Work closely with the hotel's front office and management teams to communicate guest preferences and special arrangements. Assist in managing online booking platforms and maintaining the hotel's presence on third-party reservation websites. Address and resolve any issues or concerns guests may have during the booking process in a professional and courteous manner. Participate in regular training sessions to stay informed about hotel policies, new offerings, and industry trends. Requirements: Previous experience in a customer service or reservation role, preferably within the hospitality industry. Exceptional communication skills, both written and verbal, with the ability to engage and persuade guests. Strong organizational skills and attention to detail. Proficient in using hotel reservation systems and Microsoft Office Suite. Ability to work independently in a remote setting, managing multiple tasks effectively. Flexibility to accommodate varying work schedules, including weekends and holidays, to align with guest needs. High school diploma or equivalent; a degree in hospitality, tourism, or related field is a plus. What We Offer: A fully remote work environment, allowing you to work from anywhere. Competitive salary with performance-based bonuses. Opportunities for professional development and career advancement within [Company Name]. A vibrant team culture that values diversity, inclusion, and open communication.

Join Our Team as a Hotel Reservationist! Are you detail-oriented and passionate about delivering outstanding customer service? We have an exciting business opportunity for motivated individuals looking to thrive in the travel industry. As a Hotel Reservationist, you'll manage bookings and reservations for our clients while operating your own business. Key Responsibilities: Manage hotel reservations, including inquiries, bookings, and confirmation of room availability Communicate with guests through various channels, assisting with inquiries, changes, and cancellations Ensure a seamless check-in and check-out experience, addressing any special requests or concerns Collect payment information, process reservations, and issue invoices or receipts as necessary Why This Opportunity is Right for You: Flexible Work Environment: Work from anywhere with internet access, allowing you to adapt your schedule to fit your lifestyle Business Ownership: Take charge of your financial future within our supportive framework, with ample opportunities for career growth High Commissions: Earn competitive commissions based on successful bookings Comprehensive Training: Enjoy extensive training and ongoing development to ensure your success Supportive Community: Join a vibrant network of like-minded individuals, receiving mentorship and guidance on your entrepreneurial journey Qualifications: Excellent communication and interpersonal skills, with a friendly demeanor Strong organizational and multitasking abilities Keen attention to detail and accuracy Ability to work independently and collaboratively Knowledge of travel destinations, attractions, and travel products and services Exceptional customer service and problem-solving skills Passion for travel and creating memorable experiences for others Must be 18 years or older Proficiency in English; bilingual skills are a plus Benefits: Remote position with a flexible work environment Travel perks and discounts for both personal and professional trips Free training, familiarization trips, and continuous support from a collaborative team Commission and other earning opportunities If you're ready to embark on an entrepreneurial journey in the dynamic world of hospitality and travel, we invite you to join our team today. This entry-level position is your gateway to making a positive impact on travelers' lives while advancing your professional growth. Explore the world and unlock your potential-apply now to start your journey! Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don't see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood! With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies. Join us as our Hotel Night Auditor at our Hotel Name located at Hotel Address. (Room Count: 115) To complete application - Please visit the property Monday - Friday between 10AM-4PM Successful Candidate will be able to : Able to work every other weekend (Friday/Saturday or Saturday/Sunday combination) Previous hotel Front Desk/Night Audit experience required; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. Attend monthly department meeting during the week. PEP System experience is a plus View all jobs at this company

Indus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Guest Service Manager or Assistant General Manager Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and adhering to guidelines and procedures. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and/or meet the physical demands. Essential Duties and Responsibilities include the following. Other duties may be assigned. Greet, register, and assign rooms to guests. Answer telephone. Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests. Make and confirm reservations. Monitor room availability. Block rooms. Program wake-up calls. Handle guest mail and messages. Open and close shifts making cash drops as necessary. Maintain market stock and coffee area as needed. Finalize transactions completed during the day and process credit card transactions. Prepare and print folios for departing guests. Create, print, file and transmit required reports. Compile daily sales figures and complete the Daily reports. Complete End of Month procedures. Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies. Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Provide guests with directions and information regarding the local area. Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas. Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. Schedule shuttle runs for guests (hotels with shuttle only). Perform laundry duties as needed. Set up continental breakfast. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Be at work consistently and on time; Arrive at meetings on time. Able to read and interpret written information. Able to work alone or with others. Able to deal with frequent change, delays, or unexpected events. Follow instructions, respond to management direction; Take responsibility for own actions; Complete tasks correctly and on time or notify appropriate person with an alternate plan. Follow policies and procedures; Use time efficiently. Conserve organizational resources; Generate suggestions for improving work. Demonstrate accuracy, thoroughness and attention to detail. Observe safety and security procedures; Report potentially unsafe conditions; Use equipment and materials properly. Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. Identify and resolve problems in a timely manner; Develop alternative solutions; Use reason even when dealing with emotional topics. Display willingness to make decisions; Understand business implications of decisions; Include appropriate people in decision-making process. Contribute to building a positive team spirit; ask for and offer help when needed. Treat people with respect; Approach others in a tactful manner; Follow through on commitments; Work with integrity and ethics; Uphold organizational values. Maintain confidentiality; Listen to others without interrupting; Keep emotions under control. React well under pressure. Speak clearly and persuasively in positive or negative situations; get clarification; Respond well to questions; Participate in meetings. Apply feedback to improve performance; Monitor own work to ensure quality. Strive to continuously build knowledge and skills. Requirements Education and/or Experience One to three months related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience. Computer Skills To perform this job successfully, an individual should have basic computer knowledge, i.e. Internet Navigation; Microsoft Excel software and Microsoft Word software. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands The following are the customary physical efforts required to perform the essential functions of this job with or without accommodation: Move, transport, put, install, remove, replace, position, place, transfer Move about or to, position self Detect, operate, adjust, attach, position, set up, handle, tend to, activate, apply, use, modify, input, write, compile, retrieve, make, create, collect, inspect, prepare, service Communicate, converse, discern, convey, discuss Determine, identify, recognize, perceive, estimate, judge, compare, observe, assess The associate must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to fumes or airborne particles; chemicals and dust. The noise level in the work environment is usually moderate. The associate works in an environment open to the general public. Acknowledgement This is not necessarily an exhausting list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (emergencies, change in personnel, workload, rush jobs, technological developments or other business demands). Salary Description $17.50-$19.50

Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Other duties as assigned. Responsibilities The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Full-time Description Job Title: Night Auditor We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests, and performing accounting tasks to maintain accurate financial records. Key Responsibilities: - Perform nightly audits of financial transactions and ensure accuracy in reporting. - Handle guest check-ins and check-outs efficiently and courteously. - Address guest inquiries and resolve any issues that may arise during the night. - Maintain the security and safety of the hotel premises during night hours. - Prepare and distribute daily financial reports to management. - Assist with inventory management and ordering supplies as needed. - Collaborate with other departments to ensure a seamless guest experience. Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality or accounting is a plus. - Previous experience in a hotel or customer service role preferred. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills. - Proficient in using hotel management software and basic accounting systems. - Ability to work independently and manage time effectively. - Flexibility to work overnight shifts, including weekends and holidays. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are a motivated individual with a passion for hospitality, we encourage you to apply.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Perform audit and balancing procedures to ensure that all revenues and adjustments are properly posted to appropriate guest accounts and assist the front office operations during shift schedule. Ensure guest satisfaction according to Marriott and Olshan Properties standards. ESSENTIAL FUNCTIONS: Auditing and balancing all food and beverage outlet charges with point-of-sale reports. Create banquet recaps for local, banquets and catering revenues. Maintain accuracy of rotating bank. File necessary food and beverage guest checks in front office file for guest review. Record F&B Comp. Recognize guests with a friendly greeting. Anticipate guests' complaints, develop the most effective solution, and handle guests' concerns immediately and confidently. Follow the 15-5 Rule, and use of guests' name. Post and balance all charges from revenue sources not directly interfaced with property management system. Review room and tax report for accuracy of rate charges and initiate computer program to process after corrections. Balance all cashier shift reports and review supporting documentation for procedural compliance. Calculate total employee F & B outlet gratuities and post in PMS to be processed on paycheck. Batch process credit cards (VISA, MasterCard, American Express, etc.) through draft capture. Record adjustments to credit cards processed through PMS. Perform front office operations, i.e., guest check in, personalized guest wake up calls, etc. utilize lightspeed program to communicate and track follow up calls with guests. Perform computer file tape backup procedures and applicable system resets. Distribute and file all audit final reports generated by property management system. In the absence of an Operations Manager, ensure guest satisfaction including, but not limited to, securing other accommodations during sold out situations, handling all guest complaints, comments, or requests throughout the shift. Communicate with incoming team members and management operating issues and potential crises. OTHER: Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Team Members with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, Team Members may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all Team Members are required to fully comply with hotel rules and regulations for safe and efficient operation of hotel facilities. Team Members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential function of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Pleasant and professional communication skills when interacting with hotel guest. Be extraordinary with your knowledge of Easton shopping, restaurants, events that create the exceptional stay. Ability to perform responsibilities under pressure of time constraints to complete the night audit function. Analytical ability to process high volume of transactions and to resolve errors in processing that may occur. Detailed orientated discipline. Basic understanding of computerized property management system, point of sale systems, call accounting processors, credit card batch settlement application, and the ability to use, including manual dexterity, all office equipment. Ability to stand, walk and/or sit and continuously perform essential job functions for 8-hour shift. Ability to grasp and move objects weighing up to 25 lbs. Ability to act in a professional, calm manner in an emergency. Protect employer's privacy and data; keep passwords safe. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. QUALIFICATION STANDARDS: Education: High school degree with some college courses in hotel management or accounting. Experience: One to two years night audit or front office experience in a computerized environment, high volume, full and or select service hotel. Licenses or Certificates: Ability to obtain any government required licenses or certificates. CPR/First Aid certified, T.I.P.S. certified preferred. Grooming: All employees must maintain a neat, clean, appearance (specific standards are available). Other: Additional language preferred.

The Warehouse Hotel Auditor is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. He or she is also responsible for preparing daily financial reports for the hotel. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager. This position's shifts will primarily be third shift (11pm-7am). Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 50% discount on Tuesdays at the Forklift and Palate Restaurant 35% off all Nook apparel Free child watch (3-hour increments) Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Use Visual One reports to complete occupancy reports, revenue reports, etc. Position includes some indoor hotel security oversight Clean and maintain the hotel lobby and common areas Transmit and receive telephone messages Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make changes for guests Make and confirm reservations Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Direct and coordinate all the duties of the shift Resolve any problems that arise Reconcile all transactions from the day before as part of the audit process All other duties assigned Basic Qualifications 18 years of age or older High school diploma or equivalent 1-2 years of experience in a hotel front desk role Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Highly dependable with a history of consistent attendance and punctuality. Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs frequently, and up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident or emergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Metropolitan Hotel, LLC Job Description Job Title: Hotel Night Auditor Division: Rooms Department: Guest Services Reports to: Front Office Supervisors, Front Office Manager FLSA Status: Non-Exempt Summary: Represents the hotel to the guests and ensures the highest level of customer service by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Greets and assists all guests during arrival and departure. Provides courteous guest services by responding promptly and efficiently to inquiries, requests, and complaints. Processes all reservations and cancellation requests in a timely manner. Maximizes room revenue and occupancy levels through suggestive selling techniques. Handles the departments accounting of money, receipts, guest accounts, and other forms of credit, and operates the department's cash register. Maintains information and communication sources such as room inventory, telephone information, log book, and hotel directories, and operates switchboard to handle customer inquiries, wakeup calls, and the paging of guests. Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests. Provides assistance to other departments of the hotel to contribute to its smooth operation. Performs other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of word processing software and internet software. Education/Experience: High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. Knowledge, Skills, and Other Abilities: Customer/client focused Stress management and composure skills Ability to act thoroughly Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals and outdoor weather conditions. The noise level in the work environment is usually moderate.

DoubleTree Cincinnati Blue-Ash is looking for their next Night Auditor. The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include registering guests making reservations preparing daily reports balancing transactions and conducting security walks. QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for Lost and Found according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Summary: We are looking for a Night Auditor to prepare a summary of cash, check and credit card activities reflecting the hotel’s daily financial totals. This person will post room charges and taxes to guest accounts including any additional guest transactions. They will comply and maintain files and reset systems for next day operations/functions. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet, assist and register guests upon arrival into the computer system, verifying reservation information Respond to guest needs, special requests and complaints. Communicate all guests needs to next shift Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts Prints up and files reservations for the next business day Prepare daily reports as required by management Check figures, postings and documents for accuracy Prepare End of Day procedure Balance the day’s charges, making any corrections as necessary Input into the PC revenue, expenses and allowances to generate daily reports Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations Perform other duties and responsibilities asked by the General Manager and the Assistant General Manager based upon hotel needs Other: Regular attendance is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the nature of the hospitality industry, employees may be required to work varying schedules and holidays to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Education Requirements: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. Work Environment/Physical Requirements: Inside with protection from weather but not necessarily changes in temperature. Physical activities include standing for long periods of time. Walking, talking, seeing, hearing, reaching, bending, grasping and holding. Considerable repetitive motion of hands, fingers and wrists as pertains to the operation of a computer keyboard. Requires working all night time hours. Ability to lift up to 25 pounds. Grooming: Cleanliness and personal hygiene are not only common social standards, but are also an essential part of providing the best service to our guests. Neatness, moderations, and good taste in your dress and manner contribute much to the impression you make. As a Team Member, you project the hotel’s image; therefore, it is important that you are well-groomed and dressed in a businesslike manner at all times. About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Be part of the exciting launch of Moxy Cincinnati Downtown, a vibrant addition to the hotel scene in downtown Cincinnati. We are on the lookout for a skilled Night Auditor with a knack for numbers and top-notch customer service. With our comprehensive training, cutting-edge tools, and supportive team, you can elevate your career to new heights. If this opportunity speaks to you, kickstart your application today! Prepare and send out daily, weekly, and monthly reports to the general manager, department heads, and hotel management team Verify, audit, and reconcile various financial records including room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Address inquiries, handle reservations and check-ins, assign housekeeping and security tasks, attend to service requests, manage guest complaints, and perform front office responsibilities as needed Execute additional bookkeeping, administrative, and accounting tasks as requested Ensure all guests have an exceptional and memorable experience at the hotel Proficiency in using computers is a must; familiarity with accounting or reservation software is advantageous Exceptional communication abilities and top-notch customer service skills are essential Previous experience as a front desk clerk, in guest services, as a night auditor, or in hospitality is a plus though not mandatory While some college education is preferred, a high school diploma or equivalent is required Availability for a flexible schedule including overnight shifts is necessary Ability to stand for 8 hours per day is a requirement

Carlisle Inn of Sugarcreek, is a great place to further your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! Pay Rate: $13.00-$15.00, based on experience Our team members enjoy: DHG Discounts - on meals/merchandise/lodging/shows for staff Annual vacation bonus Wooden Nickels On-the-job training Flexible schedules Scholarship program What you'll be doing Accept and safeguard Inn keys Secure all exterior doors, regulate security cameras, and monitor internal activity Register guests, handle reservations, issue room keys, prepare checkout reports, answer phone calls, etc. Oversee appropriate Emergency Protocol per company policy Prepare and send reports Audit and balance revenue totals with revenue reports Post room charges, outstanding charges and credit card summaries to ledger account Skills you'll bring along Previous customer service experience preferred Experience in conflict resolution Excellent verbal and written communication skills Proficient in math Understand and carry out instructions Phone/email etiquette Job Type Full or part-time Work schedules is evenings, weekends and holidays On-the-job training provided Benefits* Medical insurance and HSA 401(k) plan with match Wellness Program Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available *Medical and supplemental insurances are available for employees who work at least 30 hours/week.

←Back to all jobs at RAINMAKER TEAM LLC Night Auditor Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.