Hostess Jobs in Hialeah Gardens, FL

As host, you'll be the conductor of the orchestra that is service. You are the first impression of the restaurant and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to server availability. Your attention to detail and communication are critically important. You are also the last note of the experience, and will wish guests farewell and invite them to come back.

The Host/ Hostess is often referred to as the face of the venue. Our Host team members set the tone for the Guest Experience and is expected to welcome guests in a warm and friendly manner. The Host team member must be patient, and excel at customer service. The hostess/host will seat guests within a timely fashion while keeping in mind the flow of the kitchen and wait staff, and help ensure quality of facilities and service. The Host can expect occasional front-of-house and back-of-house assistance, such as bussing tables, inspection/cleaning of guest bathrooms or other FOH/BOH needs. RESPONSIBILITIES: ● Welcome and greet all guests within 30 seconds of walking into the venue to provide excellent customer service ● Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experiences ● Interact with guests to create memorable experiences ● Seat guests and occasionally take initial drink orders if needed or instructed by management. ● Takes guest information and quotes wait times to guests accurately when tables are not immediately available ● Answer phones and schedule reservations ● Has knowledge of Reservations systems (Open Table, Sevenrooms) ● Provides information about products and looks for opportunities to "up-‐sell" ● Present bottles of Champagne to VIP Tables if needed ● Report accidents, injuries, and unsafe work conditions to manager according to Hospitality's standards and procedure handling. ● Complete safety training and certifications as required ● Respond proactively and effectively to guest problems ● Understand the importance of guest satisfaction and focus on consistency ● Completes all restocking and cleaning duties by performing opening and closing side work ● Maintain a neat, organized entry area ● Assist with opening/closing tasks and side work as needed ● Learn food and beverage menu within 1 month of employment ● Learn all procedures and quality service requirements ● Understand and abide by seating grid and house rules for seating rotation, thus being able to "read the floor" and work on supporting seating flow. ● Must be able to run floor plan and out times in accordance and in collaboration with GM, AGM to avoid long ticket timing ● Ensures that hostess desk is sanitized every 30 mins and menus are wiped after every use ● Must have general knowledge about the company in order to answer questions from inquiring guests ● Understands and applies company's cleaning and sanitation guidelines and policies ● Maintains cleanliness of restrooms throughout the shift REQUIREMENTS: ● Must be of age to work in an establishment that serves alcohol ● 1+ years customer service experience, preferably in the hospitality industry ● Communication ● Organizational Skilled and able to multitask ● Stress Management/Composure. ● Flexible schedule, particularly for weekend/evening shifts and willing to work at least every other holiday ● Ability to work 6+ hours on your feet at a time ● Team player who looks for ways to help out other employees whenever needed PERSONAL APPEARANCE: ● Must abide by the brand standards pertaining to uniform requirements ● All employees must maintain good personal Fingernails must be cut and clean. Personal appearance must be suitable for work at all times. Must be clean-‐shaven at all times ● Maintain personal health and sanitation standards (wash hands when using restroom) PERSONAL ATTRIBUTES: ● Be honest, trustworthy and respectful ● Possess cultural awareness and sensitivity ● Be flexible in regard to schedule ● Demonstrate sound work ethics PHYSICAL DEMANDS: ● The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell.

TWIN PEAKS JOB DESCRIPTION: TWIN PEAKS GIRL- HOST GENERAL PURPOSE OF THE JOB This job requires the Twin Peaks Girl to interact with, entertain, and provide best-in-class service and hospitality to every Twin Peaks guest. Additionally, Twin Peaks Girls are required to sell food and beverages. The Twin Peaks Girl encompasses her knowledge of sports, food, beverages, has a fun energetic personality, and is able to meet and maintain the Twin Peaks Presentation Guidelines. THE COSTUME The Twin Peaks Girl is what makes the Twin Peaks concept unique. Therefore, it is essential that each Twin Peaks Girl understands that whenever she is working, she must comply with the Twin Peaks Image & Costume Guidelines. On occasion, Twin Peaks promotes costume parties. The costume parties are optional, and Twin Peaks Girls can choose to wear their standard Twin Peaks Girl costume instead of participating in the costume party. If the Twin Peaks Girl participates in the costume party, she must comply with the costume guidelines for such costume party. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of a Twin Peaks Girl include, but are not limited to: * Adhering to all Presentation Guidelines * Interaction with and entertainment of guests * Maintaining proper seating/rotation utilizing Host Concepts * Promotion of events and specials that promote the good will and profitability of the business * Best-in-class service and hospitality, engaging guest while seating, offering genuine goodbyes to departing guest, answering telephones with approved Twin Peaks verbiage * Any other duty/responsibility that management may deem necessary EDUCATION and/or EXPERIENCE No prior experience or training required. LANGUAGE SKILLS Ability to effectively communicate in English. Must be able to read and understand the menu, write and ring in tickets, and operate a computerized register system. Must be able to suggestively sell menu items. Must be able to communicate effectively with guests in order to entertain. REASONING ABILITY Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to mathematically compute proper change and accurately settle checks. CERTIFICATES, LICENSES, REGISTRATIONS Must attend orientation and agree to policies and procedures as outlined in Twin Peaks Girl training. Must attend and successfully complete the Twin Peaks Girl training program prior to working a shift without supervision. Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications, and maintains such certifications during employment. PHYSICAL DEMANDS The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties, the Twin Peaks Girl is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The Twin Peaks Girl frequently is required to reach with hands and arms. The Twin Peaks Girl must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to focus.

Truluck's - Ocean's Finest Seafood - is looking for a couple of outstanding hosts or hostess to join our Miami location. Who are you? Our ideal host and hostess candidates are: - Polite, hospitable, and enthusiastic - Communicates well with guests and co-workers - Unshakably Polite, even in stressful situations - Optimistic and positive personality - Organized and thoughtful - Multitasking champion - Familiarity with OpenTable (required) - Professional phone etiquette Who We Are: Since opening our doors in 1992, we have dedicated ourselves to creating exhilarating moments and enduring memories. To do so, we bring our core values to your table every day: Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy are what make Truluck's, Truluck's. Our hosts and hostess exemplify these core values. We are here to make good things happen for other people. Why us? We provide one of the best hospitality experiences in Miami! We believe that providing the finest food and excellent drinks, although vitally important, is secondary to making every guest who walks in the door feel welcome and special. If you feel that you would a be good fit for the host or hostess position, and meet the requirements listed above, we would love to sit down with you and discuss working together. We look forward to meeting you! Benefits: Continued Education for Culinary & Wine Knowledge Daily Shift Meals Performance Based Culture (promotions & pay) Health Insurance Vision Insurance Dental Insurance Employee Discount Paid Time Off Flexible Schedule COMPENSATION: $17.00-$21.00/ per hour REQUIRED TRAINING/ MINIMUM QUALIFICATIONS: Restaurant experience preferred 2. Must be able to stand for 9 hours. 3. Must be able to lift at least 20 pounds. 4. Ability to perform all job functions while wearing the specified uniform/footwear. 5. Clear and accurate communication. 6. Command of the English language. 7. Basic computer skills. 8. Action-orientated towards guest requests. DETAILED DESCRIPTION OF RESPONSIBILITIES/DUTIES: 1. Perform host stand set-up, running side work and closing duties. 2. Displays Southern Hospitality. 3. Be the positive and uplifting first and last impression for guests. 4. Greet and seat guests in an organized, professional, and friendly fashion. 5. Properly record reservations and quote wait periods. 6. Maintain cleanliness of front entry way. 7. Assist in table maintenance when able. 8. Stay current with all upcoming promotional events. 9. Always friendly and courteous. 10. Communicates all guest requests/special occasions to server and or Leader on Duty. 11. Always maintain clean and professional appearance. 12. Work with “Teamwork” always in mind. 13. Perform other related duties as assigned by the Leadership Team.

TGI Friday's #2150 Miami International Airport Terminal D, Gate D-36 Miami, FLA 33122 ************ HOST/ HOSTESS Role Purpose To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave. Key Responsibilities & Accountabilities Greet incoming and departing Guests warmly Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff. Promptly answer incoming calls to the restaurant and provide appropriate service. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate Entertain the wait with Fun, Food and Beverage. Tend to special Guest needs and requests. Following all relevant brand standards for service Food, Beverage and Experience.

Job Details Village Cafe - Fort Lauderdale, FL $15.00 Hourly AnyDescription Welcome guests to the venue Provide accurate wait times and monitor waiting lists Answers telephone address customers queries, processes and tracks reservations in Opentable according to established procedures Escort guests to assigned dining tables Seat guest guests based on guest preferences and balancing of customer flow in service stations. Upon seating, offer guests a menu and inform them of their servers name. Inspect table for proper presentation and completeness Coordinate with wait staff about available seating options Maintain a clean reception area Cater to guests who require extra attention (e.g. children, elderly) Control the volume of the restaurant and assure guests waiting are practicing social distance Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials Processes and handles all take-out/delivery food orders in accordance with established procedures Other duties may be assigned by the department head North Beach Village Resorts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Qualifications Ability to communicate with the public, hotel staff, and management in a professional manner Knowledge of surrounding areas and local events Ability to understand and adhere to proper credit, and cash handling policies and procedures Knowledge of proper telephone etiquette Must be able to stand on feet for long periods of time Must be able to withstand working in heat, rain, sun, and cold Attention to cleanliness and safety Patience and customer-oriented approach Excellent people skills with a friendly attitude Responsible and trustworthy High school diploma is a plus but not required Ability to work a flexible schedule, including weekends and holidays

Description Runway 84 is seeking to hire Full Time host/hostess to join our team! Up to $1,000+ per week! (Range $20-$25) Anthonys Runway 84, a Fort Lauderdale staple since 1982, this Italian-American supper club is coming back stronger than ever with a major renovation. Come take flight with us as we embark on a new journey welcoming our new guests and countless regulars. We are looking for positive, professional and engaged team members to join our crew. Experience and Qualifications: Our ideal candidate is kind, positive, and works well with others. They also believe in quality, consistency and working in a clean, organized, and inclusive environment where respect and dignity is prioritized. *2+ years' experience working in high volume restaurant environment. *Passion for excellence, superior service standards, and a positive attitude with a team player mindset *Ability to work under pressure with grace and ease. *Love of exceptional food, modern drink, and exquisite style. *Must have open availability including evenings, weekends and holidays. *Must enjoy an active role that *Commitment to excellence *Desire to learn *Passion for food and hospitality *Positive attitude More Requirements/Responsibilities *Greets and seats guests, presents menus to guests, informs them of their server *Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations *Takes names on a waiting list *Runs the floor plan board *Observes tables and keeps track of clean, dirty and occupied tables *Takes guest information and quotes wait times to guests accurately when tables are not immediately available *Cleans, organizes and stocks menus at host area *Answers phone and answers questions concerning the menu and restaurant *Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience *Fills to-go orders, if applicable *Maintains restrooms throughout shift Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Join Our Team as a Hostess at Amalfi Llama Miami! At Amalfi Llama, we strive to create a vibrant and welcoming environment where guests can enjoy exceptional dining experiences inspired by the coastal Mediterranean lifestyle. If you share our passion for hospitality and excellence, keep reading! Purpose of the Position As a Hostess, you are the first point of contact for our guests, setting the tone for their dining experience. You will be responsible for creating a warm and inviting atmosphere, managing reservations, and ensuring seamless seating arrangements. Your role is essential in delivering the hospitality and service that define Amalfi Llama. Essential Job Functions * Embody our core values of hospitality, teamwork, and professionalism. * Provide a warm and friendly welcome to all guests upon arrival. * Manage reservations and coordinate seating to optimize the dining experience. * Maintain an organized and accurate waitlist, ensuring timely guest seating. * Communicate effectively with guests, servers, and management to facilitate smooth operations. * Assist in maintaining the overall ambiance and cleanliness of the entrance and waiting areas. * Uphold Amalfi Llama's brand standards and commitment to exceptional guest service. Daily Position Duties * Welcome and seat guests according to restaurant flow. * Maintain an organized seating chart and reservation system. * Manage waitlists and communicate accurate wait times to guests. * Assist with guest inquiries and accommodate special requests when possible. * Ensure the front-of-house area remains clean, stocked, and presentable. * Support the front-of-house team with additional tasks as needed. Weekly/Monthly Duties * Monitor and update reservation systems. * Provide feedback on guest experiences and recommend improvements. * Assist in organizing host stand supplies and front-of-house operations. * Support management in creating a seamless dining experience for guests. If you are passionate about hospitality and creating unforgettable guest experiences, we'd love to hear from you! Apply today and become part of the Amalfi Llama Miami team!

Passion Restaurant Group is hiring HOSTESSin both of our downtown

Passion Restaurant Group is hiring HOSTESSin both of our downtown

Job Details Undisclosed FL - Miami, FL N/A Part Time Undisclosed Undisclosed Undisclosed Undisclosed Restaurant - Food ServiceDescription Welcome and warmly greet guests on arrival. Let guests know about any events and/or promotions that are features. Ensure guests are appropriate age to enter/consume alcohol. Responsible for managing the guest/VIP list, accurately handling collection of cover charge as well as processing VIP passes. Communicate with all other departments ensuring a smooth experience from start to end. Provide a genuine greeting/introduction to each guest as they enter the door. Make eye contact and welcome guests with handshakes and smiles. Set up the door area properly prior to opening and maintain the standard throughout the evening. Always be aware of upcoming or existing promotions, pass out flyers at the front door to every existing guest, and advise guests on these events as they enter and exit the building. Continuously issue True Blue Lady VIP cards to target female guests and enroll guests in MYBlueVIP. Check identification of those who appear to be under 30 and always do so in a polite manner. When lounge is at capacity, work with door host to manage line. Responsible for managing the guest/VIP list. Complete appropriate section of door control sheet. Maintain a clean and fun environment for our guests. Accurately handle collection of cover charge as well as processing VIP passes. Ring on register using specified keys. Follow procedure. Always follow ALL guidelines in the credit card procedures. Address any problems our guests may have and relay them to the individual that can solve the problem. Always be aware of potential problems between guests before they arise and solving them in a democratic manner. Never touch a guest in an offensive manner. Only restraints may be used when necessary. Never restrain by the neck or head areas. Document all incidents and accidents in the front door log in full detail and report each case to management. Alert management in writing of any maintenance/repairs. Assist service personnel by picking up dirty glasses and trash. Notify a barback of any spills. Say goodbye to everyone. Show personality; “Thank you and have a good night,” “Take care and have a safe ride home,” “Don't forget about our new promotion”. Always inform guests of upcoming promotions. Answer telephone professionally and in an up tempo manner. Be intelligent when answering questions. If you don't know an answer, find out. Guests on hold will be spoken to every 2 minutes. Take messages if necessary and deliver promptly. Be knowledgeable about promotions. Qualifications No previous lounge experience required. Be able to work in a standing position for long periods of time (up to 5 hours). Be able to communicate clearly and effectively in the predominant language(s) of our guests. Must have exceptional grooming habits.

Little Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches. We need smiling, positive, skilled and hardworking individual to join our team. A hostess who can ensure that our guests feel welcomed and valued from the moment they step through the door. Responsibilities: Greet and welcome guests with a warm and friendly demeanor Manage the restaurant's waiting list and ensure efficient table turnover Escort guests to their designated tables and provide menus Answering phone calls Maintain a clean and organized reception area Communicate with servers and management to ensure smooth dining experiences Address customer inquiries and concerns promptly and professionally Requirements: Previous experience as a hostess or in a customer service role Excellent interpersonal and communication skills Strong organizational abilities and attention to detail Ability to multitask and work under pressure Flexibility to work mornings, weekends, and holidays as needed Knowledge of reservation systems and basic computer proficiency Proficiency using Resy OS preferred Typical start time: 7:30AM Typical end time: 4PM Benefits: Employee discount Paid time off We offer a supportive work environment, and opportunities for growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced, customer-focused environment, we would love to hear from you!

Chef Michelle Bernstein & Julio Cabrera As featured on the cover of the Miami Herald, GQ, Miami New Times, Eater.com, Ocean Drive Magazine and more! Host Job Description: We are a busy restaurant and have an open role for Host. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Host Responsibilities: Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service. Host Requirements: High school diploma or equivalent preferred. Bilingual: English and Spanish Ability to provide top notch customer service in a fast-paced environment. A positive attitude and ability work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment. Restaurant experience a plus. Experience with SevenRooms a plus. --------------------------------------------------------------------------------------- Cafe La Trova is seeking highly-motivated and talented individuals who have a passion for hospitality. Individuals must exhibit a deep respect for learning and the ability to thrive in a teamwork based environment. Candidates must be committed to becoming the best at one s profession and who are fulfilled by the essence of a service based culture. You will be empowered to deliver hospitality in every facet of your work experience. As a Cafe La Trova team member, you will represent the core values of our organization. Does the opportunity to be part of a growing brand excite you? If so, we encourage you to learn more about becoming a part of our team of hospitality professionals. We are hiring Front-of-the-House and Back-of-the-House positions. Competitive compensation Full & Part time positions available Online scheduling system that allows you to cover, pick up and swap shifts from your phone Professional, structured, & positive working environment Some weekend availability is required We look forward to meeting you soon!

General Description of Work With delegated authority, reporting to the General Manager, Restaurant Manager, and the Guest Services Manager, the Host/ Hostess is responsible for… Essential Function: Warmly and graciously greet all guests with a smile upon arrival. When possible, open the front door for guests entering or leaving the restaurant. When immediate seating is limited, record guest names and number of people in party. Call out name and number of party when tables become available. Provide guests with estimated waiting time. Accommodate special seating requests for guests whenever possible. Seat guest guests based on guest preferences and balancing of customer flow in service stations. Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness. Relay messages to servers and bussers as needed. Proper phone etiquette Calls guest by name when speaking to them over the phone. Always asks email address via phone when taking reservation. When taking reservation, asks if special occasion. Thank guests as they leave and invite them to return. Reports to work on time and as scheduled. Understands shift ends once approved by MOD. Requirements Competencies: Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: 1 year of previous restaurant hosting experience required. OpenTable experience preferred. Language Skills: Ability to read, speak and interpret documents in clear English. Must be able to communicate clearly with managers, kitchen and dining room personnel and guests. Physical Ability Be able to work in a standing position for long periods of time (up to 10 hours). Must have exceptional grooming habits. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Salary Description $20/hour

Let patrons know of wait times and contact them as a table becomes available Take reservations over the phone, online platforms, or in-person Maintain a clean, tidy, and welcoming front-of-house experience Provide novelty gifts to children as they leave the restaurant, if included in the establishment's operation Seat guests at designated tables and take drink orders, if necessary Answer questions about the food and beverage menu, as needed Understand the needs of wait staff to ensure sections are not overcrowded

Papi Steak employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience. As a Hostess/Host, you help set the standards by which our restaurant is judged in your personal appearance, your disposition, and your attitude towards the guest. You are always in full view of the guest. You only get one opportunity to make a first impression. Good communication skills are a must. Your working relationship with the entire staff is vital to the operation of the restaurant. You must be able to anticipate guest needs, as well as communicate those needs to your service staff. Many times, you will be asked to take care of the problem yourself. A good Host needs to have a positive attitude at all times and be able to maintain that attitude in any situation. Our goal is to be busy. When our restaurant is busy, we all make money. Being busy is not an excuse to not be friendly or forgetting to smile and acknowledge the guests. Due to the nature of our business, this position is required to work weekends and holidays. The day-to-day responsibilities include but are not limited to: General Duties and Responsibilities: Attends all restaurant required meetings and trainings. Maintain regular attendance in compliance with Groot Hospitality/Papi Steak standards. Full time availability with flexibility to work a variable schedule, including evenings, holidays and weekends. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Follow food safety and sanitary guidelines issued by the Health Department. Complete assigned side-work in allocated timeframe. Needs to have strong food and beverage menu knowledge. Has complete knowledge of the floor plan, table #'s and stations. Greets guests promptly as they enter the restaurant, making a positive first impression. Greets guests warmly with a smile, making eye contact. Knows and acknowledges all VIPs by name. Answers phones, keeps accurate count of waitlist and reservations. Collects and stores menus. Maintains the cleanliness and preventability of the menus. Ensures that all menus are current according to the most recent changes. Replaces all menus in poor condition after making sure that replacements are available. Monitors which tables are in use, available, and about to turnover. Is immediately aware when tables are reset and ready for guests. Checks for completeness of table settings. Keeps an accurate count of guests providing the kitchen and management with updates regularly. Frequently checks back with guests who are waiting in the bar area to be seated. Makes it evident to guests that they have not been forgotten and that tables are being prepared for them. When a guest is leaving, always thank them and use their name when able to. Requirements The requirements for this position include but are not limited to: Knowledge and Skills: High school diploma or equivalent. (preferred) Minimum of 1 year of experience. Fluent in English. Excellent communication skills. Ability to multi-task. Attention to detail, cleanliness and safety. Patience and customer-oriented approach. Excellent people skills with a friendly attitude. Responsible and trustworthy. Physical Requirements: Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to be mobile for a minimum of 6 hours on your feet. Teamwork is the cornerstone of our company philosophy. You are expected to work with other Hosts as a team. You are also expected to work with other Servers, Runners, Server Assistants, Managers and all of your colleagues. During service here are some things that you can do, to help promote that teamwork: Communicate, with respect, to your team any pertinent information that you feel may effect the guests' experience. Communicate with management if there are any issues that you see that could effect the guests' experience. If you see that something is not in the correct place, fix it. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

The Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. This person also greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest's names into the system, shows guests to their table and bids guests farewell as they exit the property. Duties and Responsibilities: * Presents a warm, welcoming and outgoing first impression to guests entering and/or passing by the property entrances * Delivers an enthusiastic and professional greeting to guests upon arrival to dining areas, and adds them to the wait list when necessary * Provides guests with menus and answers any initial questions * Seats guests at tables and bars * Assigns guests to tables in the venues they prefer, while keeping table rotation in mind so that servers receive a manageable number of tables and a fair opportunity to interact and engage in the sales process * Engages with guests to ensure happiness with the food and beverage services they receive * Consistently delivers exceptional service to guests while entertaining in a professional manner in accordance with the Company's brand expectations * Builds relationships with guests that add value to the guest experience * Is knowledgeable and helpful about the local area, the hotel and the hotel services, bar and restaurant services * Responds to complaints and seeks resolution, involves management in all guest related issues or concerns * Supports and assists team members in all positions * Participates in in-house modeling programs, guest events, and performs model/presenter tasks at Clevelander events * Maintains weight and appearance levels consistent with that at time of hire * Models Clevelander apparel and accessories while greeting guests, and maintains an appearance consistent with the Company's brand expectations * Serves as a Brand Ambassador for Clevelander, using finesse and good judgment * Maintains and ensures compliance of all policies and procedures at all time Other Functions: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: * Documents maintenance issues * Attends required meetings * Maintains a clean and orderly work area * Properly documents all transactions * May need to assist with clearing, cleaning and resetting tables * Additional duties as necessary and assigned Minimum Qualifications: * At least 18 years of age; High school diploma preferred

Title: La Brisa Host We are looking for an experienced La Brisa Host/ess to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino and Resort is in growth mode with several new and exciting projects in both the short and long term - starting with a new Poker Room. These projects will enhance the total customer offering and experience, integrate technology with service for a superior delivery, and most importantly, create unique and aspirational opportunities for our guests and our team members. Our ambitious growth plans, however, can only be realized by aligning talented people with the same passion for service, and the same commitment to delivering a truly memorable experience as all of our current team members. If this sounds like you, and you also enjoy equitable compensation, terrific benefits, growth opportunities within the organization, and a whole lot of FUN at work, then we look forward to meeting you. Qualifications High school diploma preferred. Related experience required and knowledge of basic work area operations and procedures. English required, bilingual preferred. Minimum 1 year of related experience as Host/Hostess, or a combination of experience and education. Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Able to work in a standing position for a long period of time. Able to safety lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate point of sale system. Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines Must be able to frequently move freely about the property, maintain manual dexterity to operate job related equipment, such as telephones, copiers, etc., withstand various activities such as frequent walking, and withstand prolonged standing, stretching, bending and kneeling without restriction Must be able to work different shifts, which may include holidays and weekends Be able to work indoors and be exposed to various environmental contaminants including smoke Ability to lift or carry a minimum of 20 pounds unassisted in the performance of specific tasks assigned Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner Must be able to address stressful situations with clients with dignity and the utmost tact and politeness Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods Responsibilities The primary responsibility of the La Brisa Host/ess is to greet and escort guests to tables and assist in seating reservations. Assist in preparing the restaurant for service and maintaining the cleanliness of the restaurant at all times. Assist in monitoring the guests' needs ad all phases of the operation. All duties are to be performed in accordance with departmental and Tribal Gaming Agency policies, practices, and procedures. Adhere to the Miccosukee Service Expectations and ensure team compliance. Courteously greet and escort guests to tables and assist in seating reservations Assist in preparing the Restaurant for service and maintaining the cleanliness of the restaurant at all times Assist in monitoring the guests' needs and all phases of the operation Ensure you report for duty punctually wearing the correct uniform at all times with the highest standards of grooming Ensure all our guests receive a positive, warm and professional first impression of the Restaurant and to be seated at their table Assist in an efficient registration and logging of all arriving guests Manage the booking sheet in an efficient way, to allocate tables equally over all sections of the Restaurant and to stagger times of bookings Must have awareness of future booking constraints at all times Ensure all booking details are accurate and to assist in maximizing table occupancy Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials Ensure all credit cards details are taken or other payments methods when necessary and dealt with in the correct manner Ensure all reservations are communicated to the Management Team on duty in a detailed hand-over and to inform them of Special Attention Guests/VIP's Report and log any complaints/comments to the Management Team on duty Ensure all dietary requirements are detailed and accurate for party bookings and kitchen has this information in good time Ensure immaculate cleanliness of all menus, no smudges, cornered pages, stains etc Ensure regular clients are recognized and greeted accordingly and their profiles are regularly updated Acknowledge and bid farewell to all departing guests leaving them with a good and professional lasting impression Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company's standards, work requirements and rules of conduct. Consistent and regular attendance is an essential function of this job. Performs other related duties as assigned. The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision. While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Restaurant Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more"….. The host plays a critical role in the guest experience, as they are the first and last person whom will interact with our guests. By definition, a host is 'the person who receives or entertains other people as guests'. You are responsible for setting the tone! RESPONSIBILITIES AND AUTHORITIES: * Always treats guests with courtesy and respect in a variety of situations. * Displays honesty & integrity. * Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. * You build strong partnerships with internal customers and outside vendors SPECIFIC DUTIES: * Responsible for welcoming and greeting all guests. * Responsible for knowing restaurant and company information, including, but not limited to, hours of operations, directions, awareness of neighborhood, sister properties, and names and titles of corporate employees. * Responsible for recognizing regular and VIP guests. * Use personality and hospitality skills to provide a seamless and memorable guest experience. * Dress professionally in clean and presentable attire, and never forgetting to wear a smile. * Check guests in. * Walk guests to tables and engage in conversation while doing so. * Pull out chairs and present menus individually. * Listen to guests' complaints and work to diffuse any unhappy guest situations. Utilize management to help. * Master the operations of the Open Table system. * Complete all opening and closing side work as assigned. * Interact with fellow employees and guests in a cheerful, professional manner. * Communicate with the Floor Manager any open tables, long waits, or guest issues. * Courteously handle and apologize for any tables waiting past their reservation time. * Welcome all guests with the same hospitality you would extend to guests in your home. * Responsible for wishing all guests a warm farewell. * Handle reservations. * Answer all phone calls with a warm, inviting & professional tone. * Cater to all guest needs & requests by communicating via email & telephone. * Confirm all reservations 1 day prior. * Communicate all Event Inquires to the Sales Team. * Forward all phone messages. * Handle all credit card authorizations for guests. * Acquire all credit card Information for Itemized receipts and credit card disputes. * Forward all lost and found inquires to management. * Maintain an efficient and accurate reservation system (Open Table or any other system we may use). * Have a working understanding of all basic restaurant Information. * Understands complete floor plan & service flow of the restaurant. * Communicate all necessary information including VIP reservations, cancellations and guest issues with the Floor Managers * Keep reservations office clean and organized. * Always remember that the guests' phone interactions with host are a very important part of the dining experience; you will be the diner's first impression of the restaurant. REQUIREMENTS: * 1-2 years of similar experience * Understanding the reservations system (Open Table) ABOUT ARLO WYNWOOD Known for its colorful murals, art deco, hip vibe, and Miami's best nightlife scene, Wynwood is the city's most vibrant district and will be home to Arlo Hotels' next property. Hopeful street artists come from near and far to tag their names on the walls of Wynwood; to stand alongside some of the world's best-known street artists. The surrounding streets of Wynwood feature warehouses that have been converted to art galleries, restaurants, late-night bars, artisan shops, and boutique clothing stores. Just 20 minutes from South Beach, Wynwood offers the ideal Miami urban escape. Launching its fifth hotel in the portfolio, Arlo continues to break ground, literally and figuratively, with the first hotel in the Wynwood district. The 217-room property, located at 2217 NW Miami Court, opened in November 2022. The hotel consists of 9 floors including a Penthouse suite, a spectacular rooftop pool that has an outdoor bar, lounge chairs and four cabanas serving 360 views. The ground floor consists of a lobby lounge, retail shelves, grab and go bodega, as well as full-serviced counter lobby bar and restaurant with indoor/outdoor seating. There is a separate entertainment area, located on the northeast side of the property. The 3rd floor plays host to an outdoor courtyard with a bar and "beer garden", a gallery space that coverts into two flex spaces, a game room which can be converted into a private room, interior bar with lounge spaces, a fitness room, exterior yoga deck, and a hospitality suite. To bring the art vibes of Wynwood to the property, Arlo Wynwood has interior artwork in collaboration with Indie Walls (an art curator of new and upcoming local artists) and an exterior facade which features graffiti and artwork by local Miami-based artists. BENEFITS * Complimentary Parking * 401k Match * Paid Holidays * Paid Time Off * Medical, Dental, Vision insurance * Free Meals * Tuition Reimbursement * Training & Development * Great opportunities for career growth. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.