What does a Hospitality Aide do?
A hospitality aide is responsible for providing the highest customer service for customers in various establishment operations. Hospitality aides assist the customers' needs, responding to their inquiries and concerns about the services the organization offers and resolving complaints immediately. They also ensure the adequacy of inventories and maintain the safety and cleanliness of the facilities at all times. A hospitality aide recommends other business opportunities that would promote a positive public experience for the customers, generating more revenue resources for the company.
Hospitality aide responsibilities
Here are examples of responsibilities from real hospitality aide resumes:
- Recognize by physicians for ability to meticulously prepare patient's chest and attach leads to obtain excellent quality EKG tracings.
- Deliver positive customer service to patients during stressful situation or challenging situations.
- Sit and talk to them.
- Sit with a blind patient's help with feeding, bathes help take to the doctors.
- Provide companionship to discharge clients.
- Provide skilled nursing care and have CPR
- Maintain cleanliness of hospital grounds through regular pet waste and trash removal as needed.
- Maintain quality cleanliness within the facility according to the client policies, rules and guidelines.
- Transport patients from their hospital rooms to the radiology area for x-ray by wheelchair, stretchers, and hospital beds.
- Develop and implement a HHA in-serviceeducation program.
- Assist Alzheimer's and dementia residents with everyday living/activities.
- Utilize communication skills and empathetic nature to develop a trusting relationship and companionship.
- Provide behavioral/emotional support and supervision for those with early on-set dementia and Alzheimer's.
- Plan activities base on assign student's IEP to encourage appropriate independence and facilitate/support student's participation in all activities.
- Assemble and use equipment, such as catheters, or oxygen suppliers.
Hospitality aide skills and personality traits
We calculated that 13% of Hospitality Aides are proficient in Resident Care, Patients, and Patient Care. They’re also known for soft skills such as Detail oriented, Integrity, and Interpersonal skills.
We break down the percentage of Hospitality Aides that have these skills listed on their resume here:
- Resident Care, 13%
Communicate with resident care director of any change of conditions and recommend adjustments in medication administration record for medications.
- Patients, 13%
Care for full-assist patients* Bathing/ cleaning incontinence* Assist with feeding
- Patient Care, 12%
Offered attentive, hands-on patient care under the supervision of experienced register nurses and physicians.
- Customer Service, 11%
Provided essential customer service support to deliver a safe and customer friendly environment within the Department of Diagnostic Imaging.
- Rehabilitation, 11%
Contributed to the revitalization of rehabilitation services in a Catholic-based nursing home.
- CPR, 6%
Performed CPR successfully established a security perimeter and maintained security of the scene until Albuquerque Police and Medical personnel arrived.
Most hospitality aides use their skills in "resident care," "patients," and "patient care" to do their jobs. You can find more detail on essential hospitality aide responsibilities here:
Detail oriented. To carry out their duties, the most important skill for a hospitality aide to have is detail oriented. Their role and responsibilities require that "home health aides and personal care aides must adhere to specific rules and protocols and carefully follow instructions to help take care of clients." Hospitality aides often use detail oriented in their day-to-day job, as shown by this real resume: "assisted with personal care of the patients in the facility monitored vital signs and maintained detailed records for staff review"
Integrity. Many hospitality aide duties rely on integrity. "home health aides and personal care aides should make clients feel comfortable when they tend to personal activities, such as helping a client bathe," so a hospitality aide will need this skill often in their role. This resume example is just one of many ways hospitality aide responsibilities rely on integrity: "entrusted with preparing evening and late night snack trays for the isolated patients. "
Interpersonal skills. This is an important skill for hospitality aides to perform their duties. For an example of how hospitality aide responsibilities depend on this skill, consider that "home health aides and personal care aides must work closely with clients." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a hospitality aide: "demonstrated positive interpersonal relations, while working with patients, families, physicians, nurses, and management. ".
Physical stamina. hospitality aide responsibilities often require "physical stamina." The duties that rely on this skill are shown by the fact that "home health aides and personal care aides should be comfortable performing physical tasks." This resume example shows what hospitality aides do with physical stamina on a typical day: "pass out meals to patients, engage patients in activities, and assist patients with physical activities of daily living. "
The three companies that hire the most hospitality aides are:
- HHackensack Meridian Health75 hospitality aides jobs
- KKaiser Permanente29 hospitality aides jobs
- NNexion Health23 hospitality aides jobs
Choose from 10+ customizable hospitality aide resume templates
Build a professional hospitality aide resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your hospitality aide resume.
Compare different hospitality aides
Hospitality aide vs. Nurse technician
Nurse technicians, also known as nursing aides, assistants, or attendants, usually work in clinics, hospitals, and nursing homes. Primarily, they help a registered nurse by providing essential mobility, care, and support to patients. Everyday routine duties include maintaining patients' hygiene and moving them using wheelchairs or stretchers around the facility for their meals, treatment, events, and other activities. They do tasks that help improve a patient's comfort level and become their caregivers in the long run. This job requires a high school diploma along with the completed certified nursing assistant (CNA) program.
While similarities exist, there are also some differences between hospitality aides and nurse technician. For instance, hospitality aide responsibilities require skills such as "resident care," "direct care," "meal trays," and "residents rooms." Whereas a nurse technician is skilled in "home health," "direct patient care," "iv," and "telemetry." This is part of what separates the two careers.
Nurse technicians really shine in the health care industry with an average salary of $32,642. Comparatively, hospitality aides tend to make the most money in the health care industry with an average salary of $26,068.nurse technicians tend to reach similar levels of education than hospitality aides. In fact, nurse technicians are 2.4% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.Hospitality aide vs. Resident care associate
Resident Care Associates are responsible for providing support and care to individuals living in nursing homes or assisted living facilities. Their duties include assisting residents with daily tasks such as eating, bathing, and dressing, audit care records, as well as making sure patients take their prescribed medications. They implement daily group activities, attend to medical or safety issues, and communicates any concerns to a resident's family members as required.
Each career also uses different skills, according to real hospitality aide resumes. While hospitality aide responsibilities can utilize skills like "patient care," "rehabilitation," "direct care," and "meal trays," resident care associates use skills like "administer medications," "rca," "good judgment," and "assist residents."
Resident care associates earn a higher average salary than hospitality aides. But resident care associates earn the highest pay in the media industry, with an average salary of $29,599. Additionally, hospitality aides earn the highest salaries in the health care with average pay of $26,068 annually.Average education levels between the two professions vary. Resident care associates tend to reach similar levels of education than hospitality aides. In fact, they're 2.2% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Hospitality aide vs. Assisted living administrator
An Assisted Living Administrator oversees an assisted living facility's daily operations that accommodate elderly residents, ensuring that they get optimal care and service. They are responsible for performing managerial tasks such as setting objectives and schedules, managing budgets, liaising with suppliers and other partners, gathering and analyzing data to identify the residents' needs, and monitoring the operations, resolving issues should any arise. They coordinate and delegate responsibilities among staff, regularly reviewing their performances while implementing the facility's policies and regulations.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a hospitality aide is likely to be skilled in "customer service," "rehabilitation," "compassion," and "meal trays," while a typical assisted living administrator is skilled in "quality care," "infection control," "home health," and "oral hygiene."
Assisted living administrators earn the highest salary when working in the media industry, where they receive an average salary of $29,024. Comparatively, hospitality aides have the highest earning potential in the health care industry, with an average salary of $26,068.assisted living administrators typically earn similar educational levels compared to hospitality aides. Specifically, they're 4.1% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.Hospitality aide vs. Certified nurses' aide
A certified nurses' aide specializes in providing health care and welfare support to patients in nursing homes, hospitals, hospice, or any facilities that offer long-term care. A nurses' aide is responsible for assisting patients in bathing and dressing, toilet and catheter use, essential daily exercise and walks, and preparing and feeding meals. Furthermore, a nurses' aide must monitor a patient's vital signs and overall condition. It is also essential to coordinate with nurses and other health care workers by reporting changes or improvements.
Types of hospitality aide
Updated January 8, 2025
