Hospice Liaison
Hospice of El Paso Job In El Paso, TX
Full-time Description
Hospice El Paso is the oldest and largest non-profit hospice organization in the community.
We were founded by El Pasoans for the sole purpose of providing specialized care, comfort and support to persons with a terminal illness, regardless of their ability to pay.
Our main focus is maximizing the remaining quality of life for the dying, while also providing support for their caregivers and loved ones.
Specialized teams provide compassionate comfort and care and are comprised of physicians, registered nurses (RNs), certified nursing assistants, social workers, chaplains; plus admissions counselors and support staff.
The majority of these services are provided at home.
Hospice care can also be provided in nursing, foster, and assisted living homes; along with rehabilitation centers and skilled nursing facilities.
The “Center for Compassionate Care” is the city's first stand-alone “hospice in-patient facility.”
We provide acute hospice care in a quiet and comfortable setting.
In this home-like setting, patients receive 24-hours of specialized skilled care when pain and symptoms cannot be managed in a home environment.
Become a part of our team - we are passion-driven and caring professionals, committed to excellence.
We are Hospice of El Paso!
As a Certified Nursing Assistant (CNA) at our in-patient unit, you will provide personal care service for the patient at the
Center for Compassionate Care
on an on-going basis under the guidance and instruction of a registered nurse.
Excellent Benefits Package:
Competitive Salary
Medical/Dental/Vision Benefits Available
Company paid life insurance with additional voluntary life insurance option
Employer Match 403(b)
Paid Holidays
Generous Vacation and Sick Leave
DUTIES AND RESPONSIBILITIES
The Senior Hospice Liaison develops and maintains relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize hospice services by regularly scheduling and conducting visits to those referral sources to assist in identifying those patients who may be appropriate for hospice services thereby increasing the number of clients served by the agency/market.
Maintain current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations.
Represent the agency at health fairs, other community service functions, and participates in civic and/or community committees as requested.
Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.
Develops appropriate call plan to achieve pre-established objectives. Conducts a minimum of forty (40) sales calls and presentations each week and generates referrals by building long-term business partnerships.
Uses appropriate established techniques for sales calls including opening, probing needs, presentations, handling objectives and closing. Meets admission targets consistently on a monthly and quarterly basis.
Maintains key business accounts and builds relationships with prospective accounts by following up with individuals as appropriate.
Works with the Director of Marketing and Admissions to establish marketing techniques, strategies and actions as defined by the marketing strategic plan.
Establishes and maintains positive working relationships with current and potential referrals.
Builds and monitors community, customer, and patient perceptions of Hospice El Paso as a high-quality provider of services.
Maintains comprehensive working knowledge of Hospice El Paso markets including government agencies, major payer groups, key referral sources, and competitor's market positioning.
Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should service not be provided by Hospice El Paso.
Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. Monitors and reports cost effectiveness of marketing efforts.
Meets weekly, and as appropriate, with the Hospice team to obtain information for use in communication with referring professionals and their staff.
Maintains a daily log of contacts, activities, and the nature of discussions.
Functions independently, demonstrates personal integrity, flexibility, and the ability to work effectively with other personnel under varying circumstances.
Has knowledge of and follows Hospice policies and procedures.
Maintains a professional appearance.
Displays a consistent positive attitude.
Demonstrates Values of Hospice:
Adheres to Hospice El Paso Mission and Vision Statement.
Performs other duties as assigned.
Requirements
Qualifications:
1. Bachelors degree in marketing, business, or a health-related science (i.e. nursing,
pharmacy).
2. Minimum of two years hospice experience preferred.
3. Minimum of five years' experience in sales or marketing.
4. Bilingual in the Spanish language preferred.
Apply Today!
Please only apply if you meet minimum qualifications.
We are hiring for this position immediately.
Hospice El Paso provides equal employment opportunities (EEO) to all applicants for employment in accordance with applicable federal, state and local laws, M/F/D/V; and is committed to providing a workplace free of any discrimination or harassment.
Team Clerk
Hospice of El Paso Job In El Paso, TX
Full-time Description
Hospice El Paso is the oldest and largest non-profit hospice organization in the community.
We were founded by El Pasoans for the sole purpose of providing specialized care, comfort and support to persons with a terminal illness, regardless of their ability to pay.
Our main focus is maximizing the remaining quality of life for the dying, while also providing support for their caregivers and loved ones.
Specialized teams provide compassionate comfort and care and are comprised of physicians, registered nurses (RNs), certified nursing assistants, social workers, chaplains; plus admissions counselors and support staff.
The majority of these services are provided at home.
Hospice care can also be provided in nursing, foster, and assisted living homes; along with rehabilitation centers and skilled nursing facilities.
The “Center for Compassionate Care” is the city's first stand-alone “hospice in-patient facility.”
We provide acute hospice care in a quiet and comfortable setting.
In this home-like setting, patients receive 24-hours of specialized skilled care when pain and symptoms cannot be managed in a home environment.
Become a part of our team - we are passion-driven and caring professionals, committed to excellence.
We are Hospice of El Paso!
As a Team Clerk, you will review and transfer clinicians work time productivity records to electronic timesheet to ensure accurate payroll and billing.
Excellent Benefits Package:
Competitive Salary
Medical/Dental/Vision Benefits Available
Company paid life insurance with additional voluntary life insurance option
Employer Match 403(b)
Paid Holidays
Generous Vacation
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assists in clinical selection.
Assists with performance evaluations.
Identifies patient needs or requests and assist clinicians.
Coordinates staff scheduling for new and existing patients.
Monitors daily schedules ensuring patient coverage.
Communicates new assignments and/or schedule changes to all clinicians.
Reviews and transfers work times from clinicians' productivity records to electronic timesheets to ensure accurate payroll and billing process.
Minimum Requirements:
· Personal vehicle available for transportation during work.
· Valid driver's license and insurance as required by the State of Texas.
· Must be able to read, write, and speak English at a level which will permit the employee to accurately understand and communicate information as needed to safely and efficiently perform job duties.
· Bilingual in the Spanish language preferred.
· Must have basic knowledge of technology equipment required for position (computer, smartphone, and work-related applications).
Must be certified as a medical assistant or certified nurse assistance.
Requirements
Enters data into electronic charting system as required.
Reports pertinent patient and employee information during team meetings.
Works with Team Leader and Human Resources to assist in resolution for clinician issues.
Oversees completion of clinicals in-services.
Maintains a professional appearance.
Displays a consistent positive attitude.
Has knowledge of and follows Hospice policies and procedures.
Demonstrates values of Hospice: Professionalism, Respect, Nurturance, Communication, Continuous Improvement.
Adheres to Hospice of El Paso Mission Statement.
Performs other duties as assigned.
Apply Today!
Please only apply if you meet minimum qualifications.
Full Time and Part Time Positions Available.
Hospice El Paso provides equal employment opportunities (EEO) to all applicants for employment in accordance with applicable federal, state and local laws, M/F/D/V; and is committed to providing a workplace free of any discrimination or harassment.
RN Case Manager - Case Management
Houston, TX Job
RN Case Manager
Overview Sugarland, Richmond. Rosenberg, Katy area Good Shepherd Hospice is seeking a compassionate candidate for a Register Nurse Case Manager serving patients and their families in Sugarland, Richmond. Rosenberg, Katy and surrounding communities. The RN provides nursing assessment, planning and care to maximize the comfort and health of patients and families. The RN responds to all phone calls promptly and appropriately, makes patient visits as necessary and completes after hours admissions and deaths as needed. * Previous experience in hospice, home health, or geriatrics preferred Responsibilities * Receives patient assignments from the Patient Care Manager or Case Manager. Initiates communication with attending physicians, hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient/family. * Cultivates communication and bereavement skills. * Maintains regular communication with the attending physician concerning patient/family care. * Contacts families of new patient assignment, maintains regular communication as requested or desired by family. * Obtains data on physical, psychological, social and spiritual factors that may influence patient/family health status and incorporate that data into the Plan of Care. * Maintains up to date patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur. Turn paperwork into office as required by Medicare and Good Shepherd Hospice policies and procedures. * Instructs the patient and caregiver: a. How to administer medication, recognizing side effects, and adverse reactions.b. How to perform personal care and oral hygiene. c. How to assist in lifting, moving, ambulation and exercise. d. Disaster/Safety Management. e. How to prepare for the events preceding death. * Informs the Patient Care Manager of unusual or potentially problematic patient/family issues. * Attends the Hospice team meetings and other patient conferences, including care plan meetings, as deemed necessary by the Patient Care Manager. * Provides appropriate support at time of death. * Shares in providing 24-hour, seven days a week coverage to patients and * families. * Evaluates hospice aides every two weeks. * Evaluate LPN at a minimum of one time per month. * Through individualized studies, learn and develop understanding of hospice * philosophy. * Become proficient in pain management through individualized reading, in services or seminars. * All other task assigned Qualifications * Registered Nurse currently licensed in the state in which the care is provide * Hospice experience preferred * Must be of high integrity including maintenance of confidential information including all patient records * Works as a team player, following directions and adhering to defined care plans * Demonstrated commitment to the hospice philosophy of care * Strong Organizational and Self-Management Skills * Critical Thinker with Good Judgment * Works as a team player, following directions and adhering to defined care plans * Can successfully pass background checks * Valid Driver's License * Demonstrated commitment to the hospice philosophy of care
Regional Director of Business Development
San Antonio, TX Job
The Regional Director of Business Development is responsible for managing, training, planning, organizing, and promoting public and professional awareness of Hospice while increasing census and territory growth, in our San Antonio, Houston, Dallas & Ardmore, OK markets. Frequent travel and experience with multi-site sales management is required.
Responsibilities
Travel to regional sites as required.
Develop and communicate strategies that promote awareness of the hospice philosophy to the sales team for their respective accounts.
Maintain coverage in all sales territories with qualified Hospice Consultants.
Identify and open up new account opportunities for sales team development.
Conduct meaningful and competitive analysis.
Identify and recruit qualified Medical Directors to support programs.
Train, develop and ride with Hospice Consultants.
Identify partners for contract negotiation.
Attain and/or exceed goals consistently.
Maintain confidentiality of patient/family visits.
Excellent verbal and written communication with sales leadership team.
Qualifications
Bachelor's Degree preferred.
Excellent oral/written communication and interpersonal skills.
Progressive sales experience in the health care industry - hospice sales background preferred.
Ability to demonstrate ownership of defined region including sales representatives and top accounts.
Ability to forecast needs and set priorities.
Experience with sales training.
Ability to perform timely completion of all required reports.
Competent organizational skills.
Working knowledge and practical application experience with general office computer systems (i.e. Microsoft Excel), internet, email and desktop navigation.
Must be a highly ethical, self-motivated team player
RN Triage - Med Surg
San Antonio, TX Job
RN Triage
Overview The Hospice Triage RN provides nursing assessment, planning and care to maximize the comfort and health of patients and families. The Triage RN responds to all phone calls promptly and appropriately after hours, makes patient visits as necessary and completes after hours admissions and deaths as needed. * PRN * Hospice experience required Responsibilities * Respond to Phone Calls Promptly * Professional Management of the Patient and Family * Communication with Medical Professionals, the Hospice Team and Others * Training the Patient and Caregiver * Elevating Necessary Matters to the Attention of the Patient Care Manager * Cultivate communication and bereavement skills * Maintaining Accurate, Up-to-Date Records Qualifications * Minimum one (1) Year of Hospice Experience Required * Multi-state license * Strong Organizational and Self-Management Skills * Critical Thinker with Good Judgment * Commitment to Providing Excellent Customer Service to Patients and Families * Valid Driver's License * Can Successfully Pass Background Checks
Hospice Sales Consultant
Dallas, TX Job
Overview Good Shepherd Hospice is seeking a compassionate and experienced Hospice or Health Care Related Sales Consultant to join our team serving our patients and families in Dallas covering the Medical District. The Hospice Consultant is responsible for planning, organizing and promoting public and professional awareness of Good Shepherd Hospice while increasing census and territory growth as a company. The successful candidate will be able to self-manage, have a proven track record of sales results, and be highly driven and competitive to grow a territory through strong relationship building.
Salary plus generous performance-based bonus plan
Responsibilities
Provide customer service. Develop and communicate strategies that promote awareness of hospice philosophy in the territory.
Conduct in-services on hospice service and provide customer service for physicians, civic groups, churches, nursing homes, and other appropriate groups.
Utilize required technology daily (email, Outlook, CRM).
Conduct meaningful competitive analysis.
Maintain high call average per week and have strong follow up skills
Identify partners for contract negotiation.
Attain and or exceed goals consistently.
Maintain confidentiality of patient/family status.
POSITION CONDITIONS:
Strong organizational skills
Strong customer service skills.
High level of community visibility.
Ownership of defined territory.
Timeliness of defined reports, weekly and quarterly, as well as all sales meetings.
Some work outside of normal business hours.
Excellent public speaking and presentation skills.
Ability to learn hospice and disease specific criteria.
Ability to network with other healthcare professionals.
Daily travel required.
Position requires a state drivers license and auto liability insurance.
Must be able to attend offsite training events
RELATIONSHIPS:
Provides customer service, works and builds relationships with Physicians, Hospitals, Nursing Facilities, Assisted Living Facilities, Clinics, Community Agencies, Churches and Community Groups.
Works, builds and maintains positive internal relationships; fostering teamwork internally and externally.
Qualifications
Progressive sales/marketing experience, preferably in healthcare.
Demonstrated commitment to the hospice philosophy of care.
Basic computer skills (Word, Excel, PowerPoint).
MEASUREMENT
Contacts leading to contracts and relationships.
Growth in territory.
Growth in census.
Yearly evaluation.
Coaching ridealongs.
Weekly sales meeting participation.
CNA/HHA PRN
San Antonio, TX Job
Good Shepherd Hospice is seeking a compassionate candidate for a Full-Time CNA serving patients and their families in SAN ANTONIO and surrounding communities. The ideal candidate must be passionate about providing quality care and excellent service to patients and their families.
* Previous experience in hospice, home health, or geriatrics preferred
Responsibilities
* The CNA assists the patient and family in achieving physical and emotional comfort as outlined in the patient's plan of care
* Provides support services under the supervision of our clinical supervisors
* Promotes positive, supportive, respectful communication to patients and their families
Qualifications
* Certified by the state of where services are being provided as a Certified Nursing Assistant/Home Health Aide.
* Minimum of one year of experience in hospice, home health or geriatric care preferred (but not required for the right candidate)
* Must be of high integrity including maintenance of confidential information including all patient records
* Works as a team player, following directions and adhering to defined care plans
* Demonstrated commitment to the hospice philosophy of care
* Can successfully pass background checks
Case Manager
Hospice of El Paso Job In El Paso, TX
To serve as a member of the team to provide appropriate and adequate professional nursing care as prescribed by the physician in compliance with applicable RN licensure and agency policies and procedures to those patients who desire to receive hospice care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Listed below is an outline of the essential duties and responsibilities that will be required. Administrative authority, responsibility, and accountability necessary to perform the assigned duties under the supervision of the Team Leader are delegated to the Case Manager.
Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.
DUTIES AND RESPONSIBILITIES
Skilled Nursing Services
Performs physical, psycho-social and spiritual assessment at start of care and establishes plan of treatment in cooperation with remainder of IDG members. Submits paperwork within 24 hours of assessment.
Performs intermittent skilled nursing evaluation on assigned patients. Documentation within 24 hours of evaluation.
Assess and documents current pain level and outcome with every visit. Complete pain assessment minimum of once per week on all patients assigned.
Instructs patient's family and caregivers as appropriate to overcome identified knowledge deficits, documents in notes and home charts.
Reports changes in patient's condition to Team Leader weekly and physician as appropriate.
Obtains physician orders and implements interventions and changes in treatment as appropriate. Documents phone contact that same day.
Monitors medication levels at each visit, insuring the patient always has sufficient quantity, but adjusts levels to coordinate with patients declining status.
Makes appropriate referrals to other disciplines, recognizing need for additional assistance.
Initiates prescribed treatment and evaluate medication effectiveness as designated in the POT within 24 hours of implementation.
Makes visits at the time of death of patient to pronounce death as authorized by the attending physician.
Coordinates minimum of 3 visits per week with SS for all hospitalized patients.
Visits all patients within 24 hours of hospital discharge.
Makes follow up visits within 24 hours of SOC, completing the plan of care and the CNA plan of care.
2. Administration
Provides appropriate documentation at start of care visit within 24 hours of admission.
Revises POT minimum of every 2 weeks, more often PRN with changes in level of care, medication, treatment, and informs all members of IDG of all changes. Insures care plan matches visit notes.
Provides appropriate documentation of intermittent skilled nursing visits and all patient related telephone calls within 24 hours of contact.
Coordinates placement of appropriate paper work on hospital chart for hospitalized patients within 24 hours of hospitalizations.
Provides instruction, leadership, and direction to LVNs as needed.
Provides instruction, leadership, and direction to CNAs as well as supervisory performance evaluations every 14 days.
Clears all chart deficiencies every week with HIMS.
Transcribes orders from physicians and updates medications and records daily. Informing all necessary team members. Documenting all communication.
Updates home medication record with every visit.
Prepares bi-weekly patient care reports. Has a report available 2 days prior to care conference. Documents minimum of 1 phone contact with family every week for all patients in nursing facilities or foster homes.
Complies with agency policies and procedures, mission and values statement.
Attends PCC at nursing facility PRN, informs IDG of outcome.
Provides accurate care status report every Monday to Team Leader.
Revises CNA care plan.
Provides leadership, supervision to personnel when assigned.
Provides shift report daily to Team Leader at assigned time and format.
Executes duties as assigned by the Team Leader.
Covers after hours and weekend call as needed.
Responds to pages in a timely manner.
Synchronizes laptop daily.
Performs recertifications in a timely matter.
3. General
Shall know and conform to the Texas Nursing Practice Act as delineated in Title 3, Subtitle E, Chapter 301 of the Texas Occupations Code, the Board of Nurse Examiner's standards, rules and regulations as delineated in Title 22, Part 11 of the Texas Administrative Code, as well as all federal, state, or local laws, rules or regulations affecting the nurse's current area of nursing practice.
Maintains Licensure as required by Title 3, Subtitle E, Chapter 301 of the Texas Occupations Code and Title 22, Part 11 of the Texas Administrative Code.
Notifies Hospice immediately of any pending action against the license or pending suspension or any suspension or action taken against the license.
Has knowledge of and follows Hospice policies and procedures.
Maintains a professional appearance.
Displays a consistent positive attitude.
Demonstrates Values of Hospice: PROFESSIONALISM * RESPECT * NURTURANCE * COMMUNICATION * CONTINUOUS IMPROVEMENT
Adheres to Hospice of El Paso Mission and Value Statement.
Performs other duties as assigned.
COMMUNICATION
Establishes and maintains effective communication and a cooperative manner with patient, members, physicians, hospital, nursing home and foster care personnel.
Establishes and maintains effective communication and a cooperative manner with Hospice administration, volunteer and patient care departments, all members of the team, and all employees of Hospice of El Paso.
Listens and responds to the patient/ family needs in a sensitive and timely manner keeping all parties (IDG) appraised of developments.
Complies with HIPAA standard by abiding with the minimum necessary Protected Health Information to perform job function. Access Level 2 = Select, insert, update.
PROFESSIONAL DEVELOPMENT
Attends and participates in weekly team and IDG meetings and bereavement conferences.
Attends and participates in in-services, education classes and on-the-job-training programs as required to maintain competency levels.
Participates in initial competencies upon hire and annually thereafter.
Attends workshops and seminars as approved.
Participates in orientation of employees, volunteers, and students as assigned.
Involved in community/civic health matters/projects.
Attends ethics and compliance training and maintains compliance with the CCP.
WORKING CONDITIONS
Works in patient's home setting, as well as throughout the nursing service areas.
Subject to frequent interruptions.
Involved with physicians, patients, family members, personnel, visitors, government agencies/personnel, etc., under all conditions/circumstances.
Subject to hostile and emotionally upset patients, family member, etc.
Willingness to work beyond normal working hours, and in other positions temporarily, when necessary.
Subject to falls, burns from equipment, infectious disease, odors, etc., throughout the work day.
Exposure Level - Category I. Direct contact with blood, other bodily fluids and potentially infectious materials to which standard precautions apply. Personal protective equipment is made available and must be worn.
Requirements
QUALIFICATIONS
Education and Experience
Current licensure as a Registered Nurse in the State of Texas.
Two years clinical experience. Background in oncology, discharge planning, care of terminal patients or community nursing health preferred.
Other
Must be able to read, write, and speak English at a level which will permit the employee to accurately understand and communicate information as necessary to safely and efficiently perform job duties.
Ability to work independently and with flexibility.
Personal vehicle available for transportation during work hours and personal phone.
Valid driver's license and auto insurance as required by the state of Texas.
PHYSICAL REQUIREMENTS
Sits, bends, lifts and walks intermittently during working hours. Is able to sit for prolonged periods.
Is able to reposition up to 50 pounds of weight.
Possesses sight/hearing senses, or uses prosthetics that enable these senses to function adequately, so that the requirements of this position can be fully met.
Accounting & Billing Clerk
New Braunfels, TX Job
Accounting & Billing Clerk What we offer:
Generous paid time off package (3 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays - prorated based on start date)
Employer fully paid health insurance - Medical, dental, and vision benefit premiums are covered at 100% if you elect employee only coverage
HSA contribution matches up to $100 a month
403(B) Retirement Plan with up to 5% employer matching.
Mileage reimbursement
Company paid life insurance
Company paid Long Term Disability
Flexible Work Schedules
Competitive Pay
End of year gift
Tuition Reimbursement
Employee Assistance Programs
Job Summary: Maintains accounts payable. Performs a variety of bookkeeping and clerical tasks, applying accepted procedures to prepare and maintain accounting and billing records. Maintains physical control of company charge cards. Assists with monthly financial statement preparation, annual budgets and annual financial audits. Qualifications:
Preferably one to two years accounting experience or two years' billing experience.
Communicate effectively.
Must have strong interpersonal skills and the ability to direct and work with others on a team.
Demonstrates personal integrity, appropriate personal appearance, and strong work ethic.
Exhibits confidentiality and tact in dealing with sensitive employee information.
Knowledge of applicable laws, rules and regulations related to Payroll and Time and Labor.
Exercise logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals related to Payroll and Timesheets.
Researching, analyzing, and interpreting policies and state and federal laws and regulations related to Payroll or Time and Labor.
Understanding of generally accepted accounting principles, procedures and terminology.
Strong competencies in computer applications using MS Word, MS Excel, and Outlook.
Analyzing and organizing business and technical data.
Effectively manage multiple priorities and deliver work within required timeframes.
Proven ability to pro-actively problem-solve and ability to assess upcoming issues.
Duties and Responsibilities: A. Accounting Accounts Payable
Maintains accounts payable (routing for authorization and timely payment).
Audits invoice accuracy, input and runs reports to support accounts payable.
Monthly reporting of accounts payable status.
Produces reports and information as requested.
Assist with auditing and processing patient bills.
Accounting
Assist with financial statement preparation:
Records (along with reconciling and researching, if necessary) deposits into general ledger.
Reconciles weekly and monthly Donor View and Greater Giving reports with general ledger.
Journal entry preparation and entry in to accounting system
Pulls various Brightree reports for revenue reconciliation.
Creates and updates reports for grant preparation and reporting.
Assist with annual financial audits.
Serve as a backup for payroll as needed.
B. Billing
Assist billing staff in following areas as needed:
Daily audit of admission, discharge and other source documentation to ensure revenue is recognized appropriately and all conditions of payment are met.
Weekly generation of all Medicare/Medicaid, Private Insurance and Self Pay revenue and resolution of batch errors and bill holds as appropriate
Prepare and submit invoices to Accounts Payable for reimbursement and performs follow up to ensure accurate, timely payments are made to our facility partners when applicable
Coordinate, review, and analyze documentation and data entry supporting Medicare, Medicaid, and commercial payer requirements to ensure accurate and timely billing
Ensure all internal controls and related policies/procedures are implemented and followed in accordance to the accounts receivable requirements
Ensure all payer requirements are met accordingly, including pre-cert requirements, Medicare notification requirements, and level of care change required documents
Audits medical records for patient information accuracy on payor invoices.
Bills both manual and on-line accounts receivable accurately.
Produces reports and information as requested.
Maintains accounts receivable at targeted levels.
Uses strategic billing tactics to maximize timely and total reimbursements.
Submits Medicare Notice of Elections and Notice of Termination/Revocation according to Medicare guidelines.
Provide medical records relating to billing as requested.
Submits appeals for contested claims.
C. General
Support philosophy and objectives of Hope Hospice.
Maintain professional appearance, behavior, attitude, and integrity.
Keep abreast of and abide by policies and procedures of the agency.
Maintain confidentiality and ethical behavior.
Promote a team approach through cooperation, mutual respect, flexibility, and dependability.
Participate in appropriate meetings and activities.
Exhibit good stewardship of resources, including self-care.
Contribute to an atmosphere of excellence, mutual respect, and caring.
Working Conditions: Works in a normal office environment; ability to work a flexible schedule; requires intermittent physical activity including bending, reaching, and prolonged periods of sitting; minimum amount of lifting required; requires working under some stressful conditions to meet deadlines and employer and employee needs; requires hand-eye coordination and manual dexterity; requires excellent problem-solving skills.
Please note this job description has been designated to include the general nature and level of work performed by employees in this position. It is not designed to contact or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hope Hospice is an equal opportunity employer regardless of gender, pregnancy, sexual orientation, age, race, national origin, religion, color, veteran status, disability, genetic information, or any other category protected by federal, state, or local laws.
Chaplain
Hospice of El Paso Job In El Paso, TX
Operates as a member of the Interdisciplinary Team, under the auspices of the Director of Social Services to assure the provision of spiritual support to the patients/family in keeping with their belief systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Listed below is an outline of the major duties and responsibilities that will be required. Administrative authority, responsibility, and accountability necessary to perform the assigned duties under the supervision of the Director of Social Services are delegated to this position.
Every effort has been made to provide a position description that is as complete as possible. The duties outlined herein are not considered complete and final, and are not the only duties the Chaplain will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.
ESSENTIAL DUTIES & RESPONSIBILITIES
SPIRITUAL SERVICES
Performs and documents assessment of patient and family spiritual needs in a timely manner.
Assures that patients and families are offered the spiritual support of their choice. Honors patient and family requests to decline spiritual support.
Provides spiritual counseling and support to patients and families before the death and during the bereavement period to include but not limited to Bible reading, prayer, conversations and counseling with patient and/or family. Contact may be by telephone or by visit to home, foster home, nursing home, or hospital visits.
Serves as a liaison to the patient or family's religious group by contacting clergy of a particular faith, when requested, to meet patient or family needs.
Performs special ministration for patients and families, as requested, which may include the sacraments, performing weddings, conducting funerals or memorial services.
Reports significant changes and newly identified problems in the patient's and care giving system's spiritual status to involved IDG Team members to maximize overall effectiveness of care plan. Receives information from staff members on spiritual needs of patients and/or families and makes timely phone calls or personal visits when this will be helpful.
Facilitates family contact with local clergy, churches and synagogues for support of Hospice program when requested.
Is available for telephone calls at night and on weekends.
Is available to make client visits at night or on weekends, if required.
2. ADMINISTRATIVE
Submits accurate and timely documentation of all patient and family contacts and any contacts or other action taken on the patient or family's behalf.
Participates in new employee, volunteer and student orientation.
Executes assignments as outlined by the Director of Social Work Services.
Has knowledgeable of and follows Hospice policies and procedures.
Maintains a professional appearance.
Displays a consistent positive attitude.
Demonstrates Values of Hospice: PROFESSIONALISM * RESPECT * NURTURANCE * COMMUNICATION * CONTINUOUS IMPROVEMENT
Adheres to Hospice of El Paso Mission and Value Statement.
Performs other duties as assigned.
3. Communication
Establishes and maintains effective communication and a cooperative manner with patient and family members, physicians, professionals and support staff working in hospitals, nursing facilities, foster homes, and other related facilities as required by position.
Uses tact and sensitivity in communicating with patients/families, physicians, professionals and support staff working in hospitals, nursing facilities, foster homes, and related facilities as required by position
Listens and responds to patient/ family needs in a sensitive and timely manner keeping all parties (IDG) appraised of concerns and developments.
Establishes and maintains a cooperative manner and effective communication, both verbally and in writing, with all levels of Hospice staff.
Complies with HIPAA standards by abiding with minimum Protected Health Information necessary to perform job description responsibilities. Access level 2 - Select, insert, update
4. Professional Development
Attends appropriate in-service programs, education classes and on-the-job training programs as required.
Attends conferences and workshops as approved.
Participates in the planning and presentation of educational programs for Hospice personnel, health care professions and community.
Attends ethics and compliance training and maintains compliance with CCP.
WORKING CONDITIONS
Works in a well lighted ventilated office/area.
Sitting, standing, bending, lifting and moving intermittently during working hours.
Subject to frequent interruptions.
Interacts with patients, family members, other members of the care giving system, other Hospice staff members, foster home providers, nursing home staff, physicians, visitors to the agency, etc., under all conditions and circumstances.
Subject to hostile and emotionally upset patients, family members, etc.
Subject to falls/burns from equipment, infectious diseases, odors, etc. throughout the work day
Requirements
QUALIFICATIONS
1. Education and Experience
Bachelor degree in field of Ministry from recognized university required, Masters preferred.
Three to five years experience in counseling required.
2. Other
Valid Texas driver's license. Must maintain insurance coverage as required by the state of Texas.
Has personal telephone.
Must be able to read, write, and speak English at a level that will permit the employee to accurately understand and communicate information as needed to safely and efficiently perform job duties
PHYSICAL REQUIREMENTS
Physically fit and able to work in a variety of settings and locations during established operating hours including on-call as assigned.
Able to cope with the stress of the position.
Demonstrates emotional stability.
Functions independently, has personal integrity, flexibility and the ability to work effectively with other personnel under varying circumstances.
Able to lift and move records and related supplies, not generally to exceed 25 lbs.
Possess sight/hearing senses, or uses prosthetics that enable these senses to function adequately, so that the requirements of this position can be fully met.
LVN- South
Houston, TX Job
Good Shepherd Hospice is seeking a compassionate LVN to serve our patients and families in the SOUTH Houston and surrounding communities. The Hospice LVN assists the RN in nursing assessment, planning and care to maximize the comfort and health of patients and families in accordance with the Interdisciplinary Plan of Care.
* Previous experience in hospice, home health, or geriatrics preferred
Responsibilities
* Receives patient assignments from the Patient Care Manager.
* Initiates communication with RN Case Manager, hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient/family.
* Cultivates communication and bereavement skills.
* Maintains regular communication with the attending physician concerning patient/family care.
* Contacts families of new patient assignment and maintains regular communication as requested or desired by family.
* Obtains data on physical, psychological, social and spiritual factors that may influence patient/family health status and participates in the Plan of Care.
* Maintains up to date patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur. Turn paperwork into office as required by Medicare and Good Shepherd Hospice policies and procedures.
* Accepts responsibility for assisting with coordinating the physical care of the patient by teaching primary caregivers, volunteers, employed caregivers, or by providing direct care as appropriate.
* Instructs the patient and caregiver:
a. How to administer medication, and recognizing side effects, and adverse reactions.b. How to perform personal care and oral hygiene.c. How to assist in lifting, moving, ambulation and exercise.d. Disaster/Safety Management. e. How to prepare for the events preceding death.
* Informs the RN Case Manager of unusual or potentially problematic patient/family issues.
* Attends the Hospice team meetings and other patient conferences, including care plan meetings, as deemed necessary by the Patient Care Manager.
* Provides appropriate support at time of death.
* Shares in providing 24-hour, seven days a week coverage to patients and
* families.
* Through individualized studies, learn and develop understanding of hospice
* philosophy.
* Become proficient in pain management through individualized reading, in-services or seminars.
Qualifications
* Minimum of one year of experience in hospice, home health or geriatric care preferred (but not required for the right candidate)
* Must be of high integrity including maintenance of confidential information including all patient records
* Works as a team player, following directions and adhering to defined care plans
* Demonstrated commitment to the hospice philosophy of care
* Can successfully pass background checks & drug screen
* LVN-graduate of an accredited LVN program
* Current state license as a Licensed Practical Nurse
* Valid driver's license
Social Worker PRN
San Antonio, TX Job
Good Shepherd Hospice is seeking a compassionate PRN License Master Social Worker to serve our San Antonio and surrounding communities. PRN Hospice Social Worker provides medical social services to patients and their families, working as a member of the interdisciplinary hospice team.
Responsibilities
Assists the physician and other members of the care team in understanding significant social and emotional factors related to the patient's health problems.
Assesses the social and emotional factors within 5 days of admission in order to estimate the patient's and family's capacity and potential to cope with the problems of daily living and with the terminal illness.
Helps the patient and family to understand, accept and follow medical recommendations and provide services planned to assist the patient and family in achieving the optimum social and health adjustment within their capacity.
Utilizes all available resources, such as family and community agencies, to assist the patient and family to live better within the limitations of the illness.
Observes, records, and reports social and emotional changes.
Documents all services in the patient's clinical record.
Participates as a member of the Interdisciplinary team and actively participates in the development and review of the plan of care for assigned patients.
Participates in ongoing educational programs.
Participates on committees and performs other duties and special projects as assigned.
Completes all required documentation in a timely manner according to Good Shepherd Hospice policies and procedures.
Supports staff with loss and patient/family issues.
Maintains confidentiality of patient/family status.
Qualifications
Master's degree from a school of social work (MSW) accredited by the Council on Social Work Education or;
Has a baccalaureate degree in social work accredited by the Council on Social Work Education and is supervised by an MSW or;
Has a baccalaureate degree in psychology, sociology, or other field related to social work and is supervised by an MSW.
Must be licensed in the state where care is being delivered. (if required.
At least one year of social work experience in a health care setting.
Demonstrated commitment to the hospice philosophy of care.
Clinical Liason
Dallas, TX Job
The Clinical Liaison is a registered RN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides customer service, education and inservicing. Assisting with excellent and positive communication between GSH and partnering facilities is vital to the success of this role.
Responsibilities
1. Work closely with identified referral sources in all assigned facilities to ensure customer service with all eligible patients who need hospice, receive it in a timely a manner as possible.2. Assist with admission planning by communicating with the patients' physician and the nursing facilities regarding the evaluation and admission (if eligible) orders, evaluation, plan of care, medications, etc. This may include the copying of all records necessary to hospice care and the orchestration of DME.3. Utilize required technology daily and weekly (email, Outlook, CRM).4. Maintain an established contact and weekly education/in-services average set by the Director. These calls include the follow up with referral sources of patients who were evaluated but not admitted to the hospice program.5. Provide customer service and provide informational visits and evaluations with patients and families. 6. Assist with development of market and company wide specific growth strategies.7. Achieve and exceed goals set by the Directors and accompanying the job offer.8. Ensure positive engagement between sales and clinical members of the hospice team.
POSITION CONDITIONS:1. Ability to maintain and grow in assigned facilities in an ethical manner.2. Strong organizational skills.3. High level of internal and external visibility.4. Ownership of defined territory.5. Timeliness of defined reports on a daily, weekly and monthly basis.6. Some work outside of normal business hours.7. Strong customer service skills.8. Excellent public speaking and presentation skills.9. Strong desire to network with other healthcare professionals.10. Must be able to attend offsite training and professional organization meetings.11. Adhere to and participate in GSH HIPAA privacy program/practices, Business Ethics and Compliance program/practices and all GSH policies and procedures, and Mission-Vision.12. All clinical decisions will be made under the direction of a medical director and a clinical supervisor, in accordance with CMS.
RELATIONSHIPS:1. Works with, builds and fosters relationships with all referral people and employees within assigned nursing facilities. 2. Works, builds and maintains positive internal relationships.3. Ensures excellent and positive teamwork within the sales team
Qualifications
1. Must have a current RN license in the state of the program assigned and must be in good standing with the license board.2. Must provide evidence or renewal as required by GSH policies and procedures.3. Must have a valid license to drive an automobile and have an acceptable driving record as required by the automobile insurance carrier.4. Thorough knowledge of sales techniques and market analysis with a strong desire to meet and beat goals.5. Commitment to the hospice philosophy of care.6. Proficient in financial analysis and technology (Word, Excel PowerPoint).7. Extensive experience in consultative sales; expertise and knowledge of customers and competition a must in the assigned region.8. Experience with customer service
Regional Director of Business Development
Houston, TX Job
The Regional Director of Business Development is responsible for managing, training, planning, organizing, and promoting public and professional awareness of Hospice while increasing census and territory growth, in our Houston, Dallas, San Antonio & Ardmore, OK markets. Frequent travel and experience with multi-site sales management is required.
Responsibilities
* Travel to regional sites as required.
* Develop and communicate strategies that promote awareness of the hospice philosophy to the sales team for their respective accounts.
* Maintain coverage in all sales territories with qualified Hospice Consultants.
* Identify and open up new account opportunities for sales team development.
* Conduct meaningful and competitive analysis.
* Identify and recruit qualified Medical Directors to support programs.
* Train, develop and ride with Hospice Consultants.
* Identify partners for contract negotiation.
* Attain and/or exceed goals consistently.
* Maintain confidentiality of patient/family visits.
* Excellent verbal and written communication with sales leadership team.
Qualifications
* Bachelor's Degree preferred.
* Excellent oral/written communication and interpersonal skills.
* Progressive sales experience in the health care industry - hospice sales background preferred.
* Ability to demonstrate ownership of defined region including sales representatives and top accounts.
* Ability to forecast needs and set priorities.
* Experience with sales training.
* Ability to perform timely completion of all required reports.
* Competent organizational skills.
* Working knowledge and practical application experience with general office computer systems (i.e. Microsoft Excel), internet, email and desktop navigation.
* Must be a highly ethical, self-motivated team player
Hospice Sales Consultant
Dallas, TX Job
Overview Good Shepherd Hospice is seeking a compassionate and experienced Hospice or Health Care Related Sales Consultant to join our team serving our patients and families in Dallas and surrounding communities. The Hospice Consultant is responsible for planning, organizing and promoting public and professional awareness of Good Shepherd Hospice while increasing census and territory growth as a company. The successful candidate will be able to self-manage, have a proven track record of sales results, and be highly driven and competitive to grow a territory through strong relationship building.
Salary plus generous performance-based bonus plan
Responsibilities
Provide customer service. Develop and communicate strategies that promote awareness of hospice philosophy in the territory.
Conduct in-services on hospice service and provide customer service for physicians, civic groups, churches, nursing homes, and other appropriate groups.
Utilize required technology daily (email, Outlook, CRM).
Conduct meaningful competitive analysis.
Maintain high call average per week and have strong follow up skills
Identify partners for contract negotiation.
Attain and or exceed goals consistently.
Maintain confidentiality of patient/family status.
POSITION CONDITIONS:
Strong organizational skills
Strong customer service skills.
High level of community visibility.
Ownership of defined territory.
Timeliness of defined reports, weekly and quarterly, as well as all sales meetings.
Some work outside of normal business hours.
Excellent public speaking and presentation skills.
Ability to learn hospice and disease specific criteria.
Ability to network with other healthcare professionals.
Daily travel required.
Position requires a state drivers license and auto liability insurance.
Must be able to attend offsite training events
RELATIONSHIPS:
Provides customer service, works and builds relationships with Physicians, Hospitals, Nursing Facilities, Assisted Living Facilities, Clinics, Community Agencies, Churches and Community Groups.
Works, builds and maintains positive internal relationships; fostering teamwork internally and externally.
Qualifications
Progressive sales/marketing experience, preferably in healthcare.
Demonstrated commitment to the hospice philosophy of care.
Basic computer skills (Word, Excel, PowerPoint).
MEASUREMENT
Contacts leading to contracts and relationships.
Growth in territory.
Growth in census.
Yearly evaluation.
Coaching ridealongs.
Weekly sales meeting participation.
Certified Nursing Assistant (CNA)
New Braunfels, TX Job
Certified Nursing Assistant (CNA) - Hospice Aide What we offer:
Generous paid time off package (3 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays)
Employer fully paid health insurance - Medical, dental, and vision benefit premiums are covered at 100% if you elect employee only coverage
HSA contribution matches up to $100 a month
403(B) Retirement Plan with up to 5% employer matching.
Mileage reimbursement
Company paid life insurance
Company paid Long Term Disability
Flexible Work Schedules
Competitive Pay
End of year gift
Tuition Reimbursement
Employee Assistance Programs
Job Summary: Provides personal healthcare and related services to the patient in their place of residence; to assist in providing a safe and clean environment, work cooperatively with patient and family and share observations and problems with the supervisor. Works under the direction and supervision of a registered nurse. Qualifications:
Minimum one-year experience as a Hospice Aide or Nursing Assistant in a hospital, nursing home, home health agency, hospice, or long-term care facility.
Must have current state certification as a nurse assistant and have completed a Certified Nursing Assistant Program or course at a recognized college, university, or prep school.
Must successfully pass the written competency evaluation and skills validation as required by regulations, prior to delivery of services, and updated at least every 12 months.
Must have reliable transportation, valid and current Texas driver's license, and automobile insurance.
Communicates effectively in English, both verbal and written.
Computer knowledge required.
Must be at least 18 years of age, mature, and able to deal effectively with the job demands.
Able to tolerate rapid fluctuations in workload and varied distances of travel related to patient visits.
Sensitive and sympathetic attitude toward the sick and their caregivers/families.
Evidences personal integrity, appropriate personal presence, and strong work ethic.
Able to work effectively within a team approach as well as independently.
Duties and Responsibilities:
Performs personal care, which may include bath, oral hygiene, hair and nail care, incontinent care, dressing and undressing, and linen change.
Performs skin care; observes, documents, and reports skin breakdown.
Assists with exercises such as ambulation, transferring, positioning and passive range of motion as instructed.
Uses all medical equipment properly and safely to meet the safety needs of the patient.
Assists with nutrition by preparing meals and assisting with feeding if required.
Measures and records vital signs when ordered.
Assists patient with self-administered medications.
Assists with elimination, which may include emptying of drainage bags, assistance with bedpan, urinal or bedside commode.
Maintains patient's immediate environment with respect to safety, cleanliness and order.
Communicates with patient and family using effective listening skills and respects patient's rights.
Practices safety measures, including universal precautions, home and personal safety precautions, and by reporting injuries, accidents, and incidents according to policy.
Interdisciplinary Team:
Documents each patient visit accurately and reports unusual or unexpected events and changes in the patient's status to the Care Manager or Clinical Coordinator.
Delivers patient care according to the Plan of Care developed by the RN.
Attends interdisciplinary team meetings as schedule permits to give updates on patient/family.
General:
Support philosophy and objectives of Hope Hospice.
Maintain professional appearance, behavior, attitude, and integrity.
Keep abreast of and abide by policies and procedures of the agency.
Maintain confidentiality and ethical behavior.
Promote a team approach through cooperation, mutual respect, flexibility, and dependability.
Participate in appropriate meetings and activities, including Performance Improvement.
Exhibit good stewardship of resources, including self-care.
Read materials and attend in-services, seminars or conventions as needed for professional growth.
Contribute to an atmosphere of excellence, mutual respect, and caring.
Perform other duties as assigned.
Working Conditions: Driving to and visiting in patient homes and nursing homes which may include climbing stairs and variable circumstances. Able to lift, carry, push and pull greater than 50 pounds, repeatedly. Requires working under stressful conditions to meet deadlines, to identify patient needs, to make quick decisions and meet patient/family needs. Requires hand-eye coordination and manual dexterity. Ability to utilize durable medical equipment in the home. Potential for exposure to blood and body fluids and infectious material. Also function in normal office environment, moderate amount of standing, walking stooping, sitting, and reaching. Travel: There is no anticipated overnight travel for this position. Local day travel is required.
Please note this job description has been designated to include the general nature and level of work performed by employees in this position. It is not designed to contact or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hope Hospice is an equal opportunity employer regardless of gender, pregnancy, sexual orientation, age, race, national origin, religion, color, veteran status, disability, genetic information, or any other category protected by federal, state, or local laws.
Float/Admission Nurse
Texas Job
FLOAT / ADMISSION NURSE Bulverde What we offer:
Generous paid time off package (4 weeks of vacation time, 2 weeks of sick time, 3 personal days, and 8 paid holidays)
Medical, Dental, and Vision - paid 100% for employee only; competitive plan cost for dependents
Health Savings Account (HSA) with matching employer contributions of up to $100 per month
Company paid Long-Term Disability, Life and Accidental/Dismemberment, and Employee Assistance Programs
Additional Life and Accident and Critical Illness, FSA/Dependent Care, Short-Term Disability, and other voluntary benefits are available
403(B) Retirement Savings Plan with company match up to 5%
Mileage reimbursement
Competitive Pay
End of year gift
Tuition Assistance
Job Summary: Receives referral, performs initial assessment, coordinates establishment of POC and coordinates with team, provides nursing care as needed and on an assigned basis in patient's home. Job Status: Full-time/Exempt (Hours: 10:00 AM - 7:00 PM, Monday - Friday) Reports To: Assistant Director of Patient Care Services / Clinical Team Leader Qualifications:
Graduate of approved school of nursing, preferably with a Bachelor of Science in Nursing Degree.
Current licensure to practice professional nursing in the State of Texas.
Reliable means of transportation; valid Texas driver's license; automobile insurance.
One or more years' experience in clinical nursing. Emphasis on assessment skills and interdisciplinary approach preferred. One year's experience as a case manager for Hope Hospice preferred.
Understanding of family dynamics, conflict resolution, and principles of adult learning.
Pain and symptom management skills, crisis intervention expertise, and family/patient teaching and counseling skills are required.
Suitable personal appearance, behavior, attitude, and integrity.
Works well independently. Deals effectively with people.
Is a demonstrated team player who is flexible, self-motivated, dependable, and works well with others.
Communicates effectively, both verbally and in writing.
Computer knowledge required.
Critical thinking skills, ability to problem solve, make decisions, set priorities, and keep timely, accurate, and orderly records is required.
Duties and Responsibilities: A. Direct Nursing Care, Admissions/Initial Assessment & Care Coordination
Respond to patients' and families' hospice needs when the patients assigned RN Care manager is off duty or when assigned to perform duties as a Care Manager.
Assesses and documents changes in patient's condition, communicates admission findings, evaluating and appropriately reporting to the patient's Attending physician and/or Medical Director.
Schedules patient visits based on acuity, seeking assistance as appropriate.
Provide bedside nursing and perform nursing procedures or administer medications and treatments as ordered. Assists the patient, family and caregivers at time of death. Handles arrangements such as: pronouncing death, preparing the body, arranging for funeral home to remove body, notification of appropriate authorities, and medication disposal and equipment removal, in accordance with hospice policy.
Provide sensitive listening and communication, discerning when other health professionals should be contacted.
Provide and receive nursing reports to designated nurse, reporting any changes in the patient's condition.
Documents patient assessments, medications, treatments and responses concisely, accurately, completely at time of care delivery.
Electronically completes all communication/documentation accurately, completely, and timely in accordance with policy, rules, and regulations.
Participates in nurses' meetings, bereavement meetings, and other activities, as needed.
Communicates with IDT members and facility staff members.
Appropriately educates patient about hospice services, assessing needs and preferences.
Admits patients during normal business hours and weekends, and holidays when assigned.
Creates opportunities for new referrals when out in the community.
Presents the Hope Hospice programs and services to others in the community, as a member of the agency wide marketing team.
B. General
Support philosophy and objectives of Hope Hospice.
Maintain professional licensure and/or certification current; know and abide by professional practice rules.
Stay current with governmental and accreditation requirements affecting area of responsibility.
Maintain professional appearance, behavior, attitude, and integrity.
Maintain professional competency in area of expertise.
Keep abreast of and abide by policies and procedures of the agency.
Maintain confidentiality and ethical behavior.
Promote a team approach through cooperation, mutual respect, flexibility, and dependability.
Participate in appropriate meetings and activities, including Performance Improvement..
Exhibit good stewardship of resources, including self-care.
Read materials and attend in-services, seminars or conventions as needed for professional growth.
Contribute to an atmosphere of excellence, mutual respect, and caring.
Perform other duties as assigned.
Working Conditions: Is required to operate a motor vehicle in order to drive to and from assignments in patient homes and nursing facilities. Duties include climbing stairs of varying sizes, types, and degrees that may be slick or in disrepair; negotiating ramps of varying sizes, types, and degrees that may be slick or in disrepair; and dealing with various issues related to the yard and street; and dealing with other circumstances both outside and inside the patients place of residence. Must be able to perform under a wide variety of conditions and circumstances in the home. Must possess sufficient manual dexterity to handle IV procedures, specimens, equipment and medications. May be required to repeatedly lift, carry, push and pull greater than 50 pounds, and carry agency provided electronic equipment for completing the Electronic Medical Record (EMR) in the home. Requires working under some stressful conditions to meet deadlines and patient needs, and to make quick decisions resource acquisition. Potential for exposure to blood and body fluids and infectious material. Must be able to communicate in writing and verbally, both in person and by telephone. Also function in normal office environment; moderate amount of standing, walking, stooping, sitting, reaching.
Please note this job description has been designated to include the general nature and level of work performed by employees in this position. It is not designed to contact or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job. Duties, responsibilities, and activities may change at any time with or without notice.
Hope Hospice is an equal opportunity employer regardless of gender, pregnancy, sexual orientation, age, race, national origin, religion, color, veteran status, disability, genetic information, or any other category protected by federal, state, or local laws.
RN Case Manager - Case Management
Fort Worth, TX Job
RN Case Manager
Overview Good Shepherd Hospice is seeking a compassionate candidate for a Registered Nurse Case Manager serving patients and their families in E ast Fort Worth or Arlington and surrounding communities. The RN provides nursing assessment, planning and care to maximize the comfort and health of patients and families. The RN responds to all phone calls promptly and appropriately, makes patient visits as necessary and completes after hours admissions and deaths as needed. * 8am to 5pm, Monday thru Friday * Previous experience in hospice, home health, or geriatrics preferred Responsibilities * Receives patient assignments from the Patient Care Manager or Case Manager. Initiates communication with attending physicians, hospice staff members and other agencies as needed to coordinate optimal care and use of resources for the patient/family. * Cultivates communication and bereavement skills. * Maintains regular communication with the attending physician concerning patient/family care. * Contacts families of new patient assignment, maintains regular communication as requested or desired by family. * Obtains data on physical, psychological, social and spiritual factors that may influence patient/family health status and incorporate that data into the Plan of Care. * Maintains up to date patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur. Turn paperwork into office as required by Medicare and Good Shepherd Hospice policies and procedures. * Instructs the patient and caregiver: * How to administer medication, recognizing side effects, and adverse reactions. * How to perform personal care and oral hygiene. * How to assist in lifting, moving, ambulation and exercise. * Disaster/Safety Management. * How to prepare for the events preceding death. * Informs the Patient Care Manager of unusual or potentially problematic patient/family issues. * Attends the Hospice team meetings and other patient conferences, including care plan meetings, as deemed necessary by the Patient Care Manager. * Provides appropriate support at time of death. * Shares in providing 24-hour, seven days a week coverage to patients and * families. * Evaluates hospice aides every two weeks. * Evaluate LPN at a minimum of one time per month. * Through individualized studies, learn and develop understanding of hospice philosophy. * Become proficient in pain management through individualized reading, in services or seminars. * All other task assigned
Regional Director of Business Development
Dallas, TX Job
The Regional Director of Business Development is responsible for managing, training, planning, organizing, and promoting public and professional awareness of Hospice while increasing census and territory growth, in our Dallas, Houston, San Antonio & Ardmore, OK markets. Frequent travel and experience with multi-site sales management is required.
Responsibilities
Travel to regional sites as required.
Develop and communicate strategies that promote awareness of the hospice philosophy to the sales team for their respective accounts.
Maintain coverage in all sales territories with qualified Hospice Consultants.
Identify and open up new account opportunities for sales team development.
Conduct meaningful and competitive analysis.
Identify and recruit qualified Medical Directors to support programs.
Train, develop and ride with Hospice Consultants.
Identify partners for contract negotiation.
Attain and/or exceed goals consistently.
Maintain confidentiality of patient/family visits.
Excellent verbal and written communication with sales leadership team.
Qualifications
Bachelor's Degree preferred.
Excellent oral/written communication and interpersonal skills.
Progressive sales experience in the health care industry - hospice sales background preferred.
Ability to demonstrate ownership of defined region including sales representatives and top accounts.
Ability to forecast needs and set priorities.
Experience with sales training.
Ability to perform timely completion of all required reports.
Competent organizational skills.
Working knowledge and practical application experience with general office computer systems (i.e. Microsoft Excel), internet, email and desktop navigation.
Must be a highly ethical, self-motivated team player
Qapi Nurse-Lvn
Hospice of El Paso Job In El Paso, TX
To serve as a member of the QAPI team to assist in the implementation and evaluation of the organization's QAPI Program and other related programs. Provide appropriate and adequate vocational nursing care under the supervision of the Director of QAPI/Compliance, as prescribed by the physician in compliance with applicable LVN licensure and agency policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Listed below is an outline of the essential duties and responsibilities that will be required. Responsibility and accountability necessary to perform the assigned duties under the supervision of the Director of QAPI/Compliance.
Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.
DUTIES AND RESPONSIBILITIES
Skilled Nursing Services
Provides safe, competent, and efficient nursing care for minor acute injuries and illnesses under the supervision of the Director of QAPI/Compliance and Hospice physician.
Documents and monitors staff and volunteer compliance with required vaccinations and preventative screening. Reports non-compliance to Director of QAPI/Compliance and employee's supervisor.
Safely administered and appropriately documents on immunizations and TB skin tests given to Hospice El Paso employees. Notifies Director of QAPI/Compliance of any abnormal results.
Completes COVID-19 testing and results reporting as assigned.
Report notifiable conditions to the appropriate authorities (for example, the local health department).
Conducts N95 mask fit testing for all patient care staff upon hire, annually, and as needed.
Conducts urine drug screens on new employees and assigned. Reports abnormal results to Director of QAPI/Compliance and HR.
Maintains and ensures confidentiality of patient/employee information and medical records.
Assist clinical team with patient care as needed.
Administration
Performs comprehensive, concurrent, and retrospective quality assurance reviews and audits for identification of deficiencies related to direct and indirect quality care.
Organizes and compiles QAPI data for analysis and trending.
Report findings to Director of QAPI/Compliance and/or appropriate department supervisor.
Assists in communicating QAPI goals and objectives to ensure processes, products, and patient care is improved. Provides feedback to employees of measures and indicators of quality care.
Assists with training staff on the QAPI Program. Provides instruction on QAPI Program standards to improve on identified deficiency trends.
Demonstrates cost control in all practice activities.
Assists in organizing QAPI Committee and other related committee meetings.
3 .Engages in other acts that require education and training, commensurate with the nurse's experience, continuing education, and demonstrated
competency.
Complies with agency policies and procedures, mission, and values statement.
Responds to phone calls, emails, and other messages in a timely manner.
Requirements
General
Shall know and conform to the Texas Nursing Practice Act as delineated in Title 3, Subtitle E, Chapter 301 of the Texas Occupations Code, the Board of Nurse Examiner's standards, rules and regulations as delineated in Title 22, Part 11 of the Texas Administrative Code, as well as all federal, state, or local laws, rules or regulations affecting the nurse's current area of nursing practice.
Maintains Licensure as required by Title 3, Subtitle E, Chapter 301 of the Texas Occupations Code and Title 22, Part 11 of the Texas Administrative Code.
Notifies Hospice immediately of any pending action against the license or pending suspension or any suspension or action taken against the license.
Has knowledge of and follows Hospice policies and procedures.
Maintains a professional appearance.
Displays a consistent positive attitude.
Adheres to Hospice of El Paso Mission and Value Statement.
Performs other duties as assigned.
COMMUNICATION
Establishes and maintains effective communication and cooperative manners with patients, team members, physicians, hospital, nursing home and foster care personnel.
Establishes and maintains effective communication and a cooperative manner with Hospice administration, volunteer and patient care departments, all members of the team, and all employees of Hospice of El Paso.
Comply with HIPAA standard by abiding with the minimum necessary Protected Health Information to perform job function.
PROFESSIONAL DEVELOPMENT
Attends and participates in inservices, education classes and on-the-job-training programs as required to maintain competency levels.
Participates in initial competencies upon hire and annually thereafter.
Attends workshops and seminars as approved.
Participates in orientation of employees, volunteers, and students as assigned.
Involved in community/civic health matters/projects.
Attends ethics and compliance training and maintains compliance with the CCP.
WORKING CONDITIONS
Works in an office setting, as well as throughout the nursing service areas.
Subject to frequent interruptions.
Involved with physicians, patients, family members, personnel, visitors, government agencies/personnel, etc., under all conditions/circumstances.
Subject to hostile and emotionally upset patients, family members, etc.
A willingness to work beyond normal working hours, and in other positions temporarily, when necessary.
Subject to falls, burns from equipment, infectious disease, odors, etc., throughout the workday.
Exposure Level - Category I. Direct contact with blood and other bodily fluids to which standard precautions apply. Personal protective equipment is made available and must be worn.
QUALIFICATIONS
Education and Experience
Current licensure as a Licensed Vocational Nurse in the State of Texas.
Two years clinical experience. Background in oncology, care of terminal patients or community nursing preferred.
Working knowledge of nursing procedures.
Other
Demonstrate effective communication skills.
Ability to work independently and with flexibility.
A personal vehicle available for transportation during work hours.
Valid driver's license and auto insurance as required by the state of Texas.
Has access to a personal phone at home.
PHYSICAL REQUIREMENTS
Sits, bends, lifts, and walks intermittently during working hours. Can sit for prolonged periods.
Can reposition up to 50 pounds of weight.
Possesses sight/hearing senses or uses prosthetics that enable these senses to function adequately, so that the requirements of this position can be fully met.