What does a Home Care Coordinator do?

A home care coordinator is a health professional who provides care to elderly or disabled patients. Your role typically involves monitoring and coordinating treatment plans for patients, connecting with health care providers, and educating them about their medical condition. Other responsibilities include regular checking in of patients, assisting in the development and assessment of health interventions, and keeping abreast of new health care developments through training and enrolling in courses. As a home care coordinator, you will also be responsible for complying with health care laws and organizational guidelines.
Home care coordinator responsibilities
Here are examples of responsibilities from real home care coordinator resumes:
- Manage social media accounts such as Facebook and Instagram to generate new clientele with specials, hair transformations and tutorials.
- Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
- Verify daily duty logs for completion and accuracy according to HIPAA standards
- Maintain monthly home care reports and update client service records as needed in CMS.
- Assist in obtaining and processing physician orders and documents require according to CMS guidelines.
- Maintain medical records, file HMO/Medicare budget approvals in client records, follow HIPAA guidelines.
- Help clients to process their pet insurance claims to make sure they are properly reimburse.
- Educate pet owners on routine medical care and referral to general practices for care and establishment.
- Coordinate daily activities including: CPR instruction, apnea monitor training and in home follow-up after discharge.
- Provide assistance with personal hygiene, physical comfort, nutrition, prevention of skin breakdown, rehabilitation and safety.
- Develop IEP documents design to promote educational, physical and social development for students.
- Use PAM/CAM to assist in utilizing motivational interviewing to ensure adherence to patients individualize health action plan.
- Provide strength-base, culturally sensitive, community-base in-home therapy to families and individuals, including adolescents and children.
- Provide direct service to the developmentally disable residents, including intervention, behavioral management and implementation of individual rehabilitation plans.
- Examine patients arriving acutely in the ICU and administer therapeutic activities including ambulation, bed mobility, transfers and safety.
Home care coordinator skills and personality traits
We calculated that 17% of Home Care Coordinators are proficient in Patients, Home Health, and Social Work. They’re also known for soft skills such as Detail oriented, Emotional stability, and Physical stamina.
We break down the percentage of Home Care Coordinators that have these skills listed on their resume here:
- Patients, 17%
Created unit orientation manual Pet Facilitated Therapist Implemented pet-facilitated therapy, using animals as therapeutic tools working with hospitalized psychiatric patients.
- Home Health, 17%
Coordinated Home Health and Hospice services for inpatients and arranged appropriate durable medical equipment.
- Social Work, 13%
Established relationships with hospital discharge planners/Case Managers and Social Workers and community organizations including MD offices.
- Customer Service, 9%
Performed in administrative capacities with experience relevant to scheduling, customer service, and computer operation in a Home Care environment.
- Care Services, 6%
Provided individualized counseling to patient and family regarding available home care services.
- Patient Care, 4%
Provided oversight, accurate record maintenance of end-to-end patient care management process.
Common skills that a home care coordinator uses to do their job include "patients," "home health," and "social work." You can find details on the most important home care coordinator responsibilities below.
Detail oriented. To carry out their duties, the most important skill for a home care coordinator to have is detail oriented. Their role and responsibilities require that "registered nurses must be precise because they must ensure that patients get the correct treatments and medicines at the right time." Home care coordinators often use detail oriented in their day-to-day job, as shown by this real resume: "collected and provided detailed data to home health agencies to ensure quality care. "
Emotional stability. Many home care coordinator duties rely on emotional stability. "registered nurses need emotional resilience and the ability to cope with human suffering, emergencies, and other stressors.," so a home care coordinator will need this skill often in their role. This resume example is just one of many ways home care coordinator responsibilities rely on emotional stability: "conducted trainings on mental health for the families of a child diagnosed with severe emotional disorder. "
Physical stamina. Another skill that relates to the job responsibilities of home care coordinators is physical stamina. This skill is critical to many everyday home care coordinator duties, as "nurses should be comfortable performing physical tasks, such as lifting patients." This example from a resume shows how this skill is used: "trained in cpr and pmab (physical ,management, aggressive behavior)"
Compassion. home care coordinator responsibilities often require "compassion." The duties that rely on this skill are shown by the fact that "registered nurses should be caring and empathetic when working with patients." This resume example shows what home care coordinators do with compassion on a typical day: "assisted residents with daily living skills with compassion and confidentiality. "
Organizational skills. Another common skill required for home care coordinator responsibilities is "organizational skills." This skill comes up in the duties of home care coordinators all the time, as "nurses often work with multiple patients who have a variety of health needs." An excerpt from a real home care coordinator resume shows how this skill is central to what a home care coordinator does: "collaborated with others in creating specific processes for problem solving resolution that directly impacted organizational goals and patient care. "
Communication skills. Another skill commonly found on home care coordinator job descriptions is "communication skills." It can come up quite often in home care coordinator duties, since "registered nurses must be able to communicate effectively with patients in order to understand their concerns and evaluate their health conditions." Here's an example from a resume of how this skill fits into day-to-day home care coordinator responsibilities: "coordinated durable medical equipment communications between physicians, hospital staff, and home health care patients. "
The three companies that hire the most home care coordinators are:
- CCarle Foundation119 home care coordinators jobs
- UUnitedHealth Group25 home care coordinators jobs
- CCentene22 home care coordinators jobs
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Home care coordinator vs. Staff nurse
Staff nurses are registered nurses who are usually assigned to work in a care home, a company, or in a clinical setting. They advise the physical assessments of patients, employees, and residents. They also handle the checking of vital signs, providing basic medical procedures, giving first aid, and, if possible, providing over the counter medication. Staff nurses provide medical attention to the people in their place of assignment. They help pave the path to their patients' full recovery. Staff nurses are expected to be patient and have good interpersonal skills.
These skill sets are where the common ground ends though. The responsibilities of a home care coordinator are more likely to require skills like "home health," "social work," "customer service," and "care services." On the other hand, a job as a staff nurse requires skills like "bls," "acls," "acute care," and "direct patient care." As you can see, what employees do in each career varies considerably.
Staff nurses earn the highest salaries when working in the health care industry, with an average yearly salary of $58,739. On the other hand, home care coordinators are paid more in the government industry with an average salary of $39,919.The education levels that staff nurses earn slightly differ from home care coordinators. In particular, staff nurses are 5.4% less likely to graduate with a Master's Degree than a home care coordinator. Additionally, they're 0.2% less likely to earn a Doctoral Degree.Home care coordinator vs. Nurse
Nurses are medical professionals assigned to a specific department in the hospital and provide their trusted department services. Nurses are in charge of taking patients' medical histories, getting vital signs, preparing patients for checkups or procedures, explaining upcoming practices, answering any questions, and communicating any concerns to the assigned doctor. Nurses should ensure that patients follow the medical advice given to them. They also assist patients in completing administrative requirements, such as filling out forms, validating details, and endorsing payments.
Each career also uses different skills, according to real home care coordinator resumes. While home care coordinator responsibilities can utilize skills like "social work," "customer service," "care services," and "data entry," nurses use skills like "bls," "acute care," "acls," and "quality care."
On average, nurses earn a higher salary than home care coordinators. Some industries support higher salaries in each profession. Interestingly enough, nurses earn the most pay in the government industry with an average salary of $63,263. Whereas home care coordinators have higher pay in the government industry, with an average salary of $39,919.Average education levels between the two professions vary. Nurses tend to reach similar levels of education than home care coordinators. In fact, they're 3.8% less likely to graduate with a Master's Degree and 0.2% less likely to earn a Doctoral Degree.Home care coordinator vs. Visiting nurse
A visiting nurse is responsible for providing quality health care services for the patients in health care institutions, community centers, or private household setting. Visiting nurses assist the patients in their daily activities, administer medications, update their medical charts, and inform the family and attending physicians for the health progress reports. They also support in doing medical procedures, such as taking temperatures and vital signs, collecting specimens for laboratory examinations, and guide the patients on their therapy sessions.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from home care coordinator resumes include skills like "social work," "customer service," "data entry," and "rehabilitation," whereas a visiting nurse is more likely to list skills in "acute care," "homecare," "wound care," and "per diem. "
When it comes to education, visiting nurses tend to earn similar degree levels compared to home care coordinators. In fact, they're 1.3% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.Home care coordinator vs. Registered nurse supervisor
A Registered Nurse Supervisor oversees a team of registered nurses in a hospital or clinic, making sure that all operations are efficient and up to standard. Moreover, they are responsible for the daily management of nurses, such as when it comes to evaluation, development, and assigning schedules and patients. Aside from supervising and ensuring that everything is running smoothly in their field, they also have to communicate and coordinate with physicians and even families of patients. The responsibilities of a Nurse Supervisor is challenging; this is why they must be proactive and excellent at communication.
Types of home care coordinator
Updated January 8, 2025