Customer Service Specialist
Remote Home Agent Job
Join Our Team as a Customer Service Specialist at Donor Nexus!
About Us:
Donor Nexus is a leading egg and embryo donation agency, dedicated to helping families around the world achieve their dreams of parenthood. Since 2012, we've successfully matched hundreds of patients with egg donors and donor embryos, making high-quality fertility treatments accessible to all. We proudly support the right to access fertility treatment for all loving families, including traditional married couples, unmarried couples, same-sex couples, and individuals seeking single parenthood.
At Donor Nexus, we're more than just a team - we're a tight-knit family committed to providing exceptional service and support to our intended parents. We're looking for a passionate and driven individual to join us and help take our mission to the next level.
Your Impact:
We're seeking an ambitious and compassionate Customer Service Specialist to join our fast-paced, high-performance team. This is a unique opportunity for someone with previous sales and healthcare experience who excels at building relationships and providing outstanding support to clients.
In this role, you will:
Be a Key Player in Sales Operations: Assist the sales team with day-to-day operations and administrative tasks, ensuring smooth and efficient processes.
Provide Exceptional Client Support: Manage scheduling, patient communications, and general inquiries with timely responses and proactive guidance.
Master Client Communication: Handle inbound and outbound calls, actively listen to client needs, and offer effective solutions to their concerns.
Build Lasting Relationships: Foster strong, trust-based relationships with clients through open and interactive communication.
Resolve Issues with Empathy: De-escalate situations involving dissatisfied clients, providing patient assistance and support.
Drive Sales Success: Meet personal and team sales targets and call handling quotas.
Serve as a Vital Liaison: Facilitate communication between patients and fertility clinics.
Multitask Effectively: Manage multiple office responsibilities simultaneously.
Educate and Inform: Respond to customer inquiries with accurate information about our services and programs.
Identify Upselling Opportunities: Collaborate with the sales team to develop and implement upselling strategies.
Maintain Accurate Records: Document customer interactions and sales activities meticulously.
Handle Sensitive Patient Information: Ensure compliance with HIPAA regulations and company policies.
Our Needs:
Bachelor's Degree or higher.
Minimum of 3 years in sales support, care coordination or customer service experience.
Strong understanding of upselling techniques and strategies.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in using CRM software and other sales tools.
Strong phone and verbal communication skills with active listening.
Ability to multitask, prioritize, and be detail-oriented.
Working knowledge of Microsoft 365, Microsoft Outlook, Teams, and Slack.
Understanding of reproductive health and/or fertility treatments
Job Type:
Full-time, in-person (4 days a week/1 day remote) position located in Newport Beach, CA
Salaried position with potential for commission.
Why Join Donor Nexus?
Be part of a mission-driven organization that makes a real impact.
Work in a supportive and collaborative team environment.
Opportunity for growth and professional development.
Competitive compensation and benefits package.
Ready to Make a Difference?
If you're a motivated and compassionate individual looking to contribute to a meaningful cause, we want to hear from you! Apply today to join our team at Donor Nexus and help us create families around the world.
Customer Care Associate (French)
Remote Home Agent Job
Customer Care Associate - French Fluency
This is a hybrid (40% remote and 60% onsite) role in Brisbane, CA.
To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.
About Odoo
Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps.
Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster.
About the job:
The Customer Care Associate ensures seamless support for a portfolio of customers by addressing inquiries, resolving requests, and fostering satisfaction with the Odoo product. This role emphasizes reactive support, efficient task management, and collaboration with internal teams to enhance the customer experience. You'll also develop expertise in Odoo software, share resources, and contribute to process improvements, all while maintaining a solution-oriented approach in a fast-paced environment.
Responsibilities
Client Relationship Management:
Manage a portfolio of approximately 1,400-1,600 accounts, ensuring efficient and consistent support for all customers.
Act as the primary point of contact for customer inquiries, focusing on reactive support rather than proactive upselling or high-touch engagement.
Customer Support:
Handle a volume of administrative customer requests with speed and accuracy.
Provide clear customer guidance to help maximize their experience of the Odoo product.
Maintain excellent communication and customer satisfaction throughout all interactions.
Operational Excellence:
Consistently meet performance metrics related to work ethic and task resolution.
Utilize tools and processes to manage tasks efficiently in a fast-paced environment.
Collaborate with internal teams to escalate and resolve more complex cases as necessary.
Develop in-depth expertise in Odoo software to provide knowledgeable and effective support.
Knowledge Sharing:
Distribute educational materials and resources to assist customers with self-service options.
Actively document and share insights to improve internal workflows and enhance customer experience.
Qualifications and Requirements
Bachelor's degree
French fluency (professional or native/bilingual)
Exceptional organizational skills and dependability, with the ability to manage workloads efficiently while maintaining punctuality and consistency.
Strong verbal and written communication skills, with an adaptable, solution-oriented mindset suited to fast-paced, reactive environments.
Basic proficiency with G-Suite applications and customer support tools, and comfort working within standardized processes in high-pressure settings.
Nice to Have
Experience in customer support, account management, or related fields.
Interest in software products and willingness to learn ERP or SaaS solutions.
Ability to improve efficiency in resolving repetitive tasks.
Compensation and Perks:
Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
PTO (Paid-time-off), paid sick days, and paid holidays
Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
$100 towards a work-from-home office setup
Evolve in a nice working atmosphere with a passionate, growing team!
Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
Company-sponsored events for groups of 6+ employees
The estimated annual compensation range for this role is $67,000-$80,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
Customer Service Specialist.816-3159
Remote Home Agent Job
The Opportunity
A Fortune 500 telecommunications company seeks a Customer Service Specialist for a long-term, temporary position in Canonsburg, PA. While the position is fully remote, the candidate must be local to Canonsburg, PA. The hourly rate is $20-$25, plus benefits.
Primary Duties
The Customer Service Specialist will manage property owner inquiries and concerns within a call center environment, ensuring a prompt and accurate assessment of their needs while providing effective solutions. In cases where issues cannot be immediately resolved, you will create tasks for the company's business partners to further investigate. The Customer Service Specialist supports the Manager of Property Relations with special projects as needed and will develop proficiency in corporate systems to conduct thorough research, track issue resolutions, and maintain visibility on correspondence. Additional duties include the following:
Communicate complex information clearly, confidently, and professionally, ensuring accuracy and clarity.
Produce detailed, well-crafted documents and reports to deliver important information to stakeholders effectively.
Continuously assess and improve customer service levels by identifying actionable solutions for enhancements.
Maintain open communication channels with customers to ensure complete satisfaction and resolution of issues.
Demonstrate honesty, transparency, and professionalism, even when conveying challenging information.
Serve as a trusted role model for the team, consistently aligning actions with words and upholding strong ethical standards.
Cultivate a solid reputation for integrity, adhering to high professional and ethical conduct at all times.
Requirements
Minimum of two (2) years in customer service.
Strong verbal and written communication skills.
Ability to remain calm and professional while resolving issues with landowners, even in difficult situations.
Knowledge of Microsoft Office Suite programs.
Familiarity with JD Edwards is a plus.
The Partnership
ABA-MEC Medical Benefit
PEP 401k
Paid Time Off
Employee Assistance Program (EAP), Working Advantage {discounts), and Financial Wellness Program (FinFit)
Frink-Hamlett Legal Solutions is an equal employment opportunity employer and all applicants will receive consideration for employment without discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation or citizenship status.
Chief Growth Officer / Licensed Real Estate Agent
Remote Home Agent Job
Job: Chief Growth Officer / Licensed Real Estate Agent
Benefits:
401(k)
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Job Summary: Our company is growing! We need someone to help us take it to the next level. We are looking for a leader who has been involved in the local community and has knowledge of the real estate market. The goal is to grow all pillars of our company, which include NEW HOA Business, New Long Term Property Management business and Short Term Rental, while continuing to maintain and grow your real estate brokerage clients.
Responsibilities
Grow our company by finding opportunities in HOA, short term, long term, residential and commercial leasing, property management and brokerage.
Advise buyers and sellers on purchasing and selling properties at the best price and terms.
Identify the needs of clients and propose the best possible course of action.
Work with lenders, appraisers, inspectors, and escrow agents to facilitate the transaction.
Create comparative market analyses (CMAs) to estimate properties' value.
Show properties and hold open houses.
Prepare contracts and other necessary paperwork.
Maintain an up-to-date list of available properties.
Qualifications
Current real estate license preferred.
Proven work experience as a Real Estate Agent with a track record of closed deals.
Strong sales, negotiation, and communication skills.
Familiar with Microsoft Office and customer management software.
Deep understanding of real estate law and leasing practices.
Up-to-date on the local real estate market.
Pay
Very competitive real estate commissions for leasing and sales.
Commissions for business development.
Bonuses for growth.
Salary to be determined after probation period.
This is a remote position.
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Remote Customer Service Agent
Remote Home Agent Job
GREAT WORK FROM HOME OPPORTUNITY
We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available.
Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access.
If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY.
Please watch your email and spam box for a reply from us about scheduling your interview.
We thank you for your interest in this GREAT work from home opportunity.
Please Note:
We are not currently contracting in the following states:
CA, CO, CT, MA, NV, NY, OR, WA, & WI.
Job Types: Full-time, Part-time
Customer Experience Representative
Remote Home Agent Job
BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer, M+A Matting provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced mat products assures our customers that M+A Matting mats are unparalleled in quality and performance.
JOB SUMMARY: The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims.
ESSENTIAL FUNCTIONS OF THE JOB:
Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various claims issues and communicate status of claims with customer.
Process customer orders
Answer phone or email inquires
Provide product information and meet service requests
Track orders and coordinate correction of orders
Process inquiries on shipping status, pricing or invoicing information, and various website questions
Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction
Local Candidates Only **No Relocation Assistance Provided**
QUALIFICATIONS:
Strong interpersonal and communication skills
Detail and task-oriented and possess creative problem-solving skills
Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace.
We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel).
Highly motivated, has a strong work ethic, sense of urgency, and is a self-starter
Expresses written and oral ideas clearly and can proactively share information
Post-secondary education or college degree
WORK ENVIRONMENT: General office conditions
COMPENSATION: Pay commensurate with experience
BENEFITS: M+A Matting offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing.
WORK HOURS: General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, we offer staff the opportunity to work from home 1-2 days per week.
Customer Service Agent - Remote Data Entry Agent - Full/Part Time
Remote Home Agent Job
Hello and thank you for your interest! We're looking for folks nationwide who are great at data entry and typing. We offer a flexible work from home remote position that allows you to stay home with the family! The pay range is flexible from $16/ph to $30/ph DOE and level of experience.
You'll meet these requirements to work from home remotely
• Stable Internet connection
• Work can be done using the following: Phone device, laptap or computer
• Must be able to type accurately with a minimum speed of 30 words per minute
• Able to focus on tasks without being distracted
• Must be resident of the US
• Not afraid of emailing clients as needed
We're looking for folks who we can depend on who can work from home remotely without distraction and are go-getters. Pay range from 16 to 30 hourly depending on the role, level of experience and proven ability to work from home at the same level as from an office.
Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part-time, retail fields & more
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FT & PT Bilingual-Customer Retention Specialist (Remote)
Remote Home Agent Job
At Globe Life we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview
Could you be our next Customer Retention Representative? Globe Life is looking for an experienced Customer Retention Representative to join the team!
In this role, you will be responsible for conserving business on behalf of the Company. You'll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance.
This is a remote / work from home position
What You Will Do
Handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to current policyholders regarding coverage, premium due, as well as other policy information. Answer questions about policy benefits and premiums and accurately document the information on the appropriate database.
What You Can Bring
• High school diploma or GED
• Customer service experience
• Excellent oral and written communication
• Superior customer service skills required - friendly, efficient, good listener
• Proficient use of the computer, keyboard functions and Microsoft Excel
• Ability to work under pressure and multi-task
• Excellent organization and time management skills
• Must be detail-oriented with the ability to analyze information and make logical conclusions
• Have a desire to learn and grow within the Company
• Must type 30 words per minute, pre-employment assessment required
How American Income Life Will Support You
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
• Competitive compensation is designed to reflect your expertise and contribution
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan
• Paid holidays and time off to support a healthy work-life balance
• Parental leave to help our employees welcome their new additions
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals
• Company-paid counseling for assistance with mental health, stress management, and work-life balance
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Customer Retention Specialist
Remote Home Agent Job
Join Our Team as a Sales Manager - Work from Anywhere! Are you an experienced and motivated individual looking to elevate your career in customer service and sales management? Look no further! We are currently seeking a dynamic manager to join our remote team and be a driving force in our success.
• Work from Anywhere: Embrace the freedom of a flexible schedule and the ability to work from the comfort of your own home. Whether you prefer a cozy coffee shop or your favorite corner at home, the choice is yours!
• Health Insurance Reimbursement Plan: Your well-being matters! We've got you covered with a health insurance reimbursement plan to ensure you have access to the care you need.
• No Cost Leads: Say goodbye to lead generation expenses! We provide you with a steady stream of high-quality leads, allowing you to focus on what you do best - building relationships and closing deals.
• No Cost Mentorship from Day One: Our commitment to your success starts from the moment you join. Benefit from mentorship programs at no extra cost, providing you with guidance, support, and invaluable industry insights.
Your Role:
• Lead and Inspire: Motivate and guide a team of dedicated customer service and sales professionals to achieve and exceed targets.
• Work Smarter: Leverage cutting-edge technology to streamline processes, making your work efficient and effective.
• Build Relationships: Foster strong relationships with clients and team members alike, ensuring a positive and collaborative work environment.
• Drive Results: Take charge of sales initiatives, implement strategies, and contribute to the overall success of our organization.
Qualifications:
• Experience Matters: Proven experience in customer service and sales management is a must.
• Self-Motivated: Thrive in are remote work environment, taking initiative and ownership of your responsibilities.
• Innovative Thinker: Embrace new ideas and approaches to elevate team performance.
• Tech-Savvy: Comfortable with technology and tools that enhance virtual collaboration and productivity.
If you are ready to take the next step in your career, apply now and join a team that values your expertise and rewards your dedication.
We believe in work-life balance, professional growth, and the power of a supportive community.
Discover the possibilities with us! Apply today!
Customer Retention Specialist (REMOTE)
Remote Home Agent Job
Responsibilities:
Serve as the primary point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and empathetic manner.
Proactively engage with customers to understand their needs, preferences, and travel experiences, providing personalized solutions to enhance their satisfaction.
Build and nurture strong relationships with customers, demonstrating a deep understanding of their individual travel preferences and requirements.
Collaborate with various vendors and partners to address customer needs and ensure seamless experiences throughout their travel journey.
Utilize strong communication and problem-solving skills to resolve customer issues and prevent potential churn, fostering customer loyalty and retention.
Stay informed about the latest travel trends and offerings, providing customers with relevant information and suggestions to enhance their travel experiences.
Participate in ongoing training and development opportunities to enhance your skills in customer relationship management and retention strategies.
Collaborate with the team to develop and implement customer retention initiatives and strategies that align with the company's goals and values.
Requirements:
Must be at least 18 years old and authorized to work in the USA, Australia, or Mexico.
Possess a computer, smartphone, or tablet with reliable internet access to facilitate remote work tasks.
Exceptional interpersonal and communication skills, with a strong emphasis on empathy and customer-centricity.
Strong problem-solving abilities and the capacity to handle challenging customer situations with patience and grace.
Self-discipline, a strong work ethic, and the ability to work independently while achieving customer retention goals.
A passion for travel and a deep understanding of the value of fostering long-term customer relationships.
A commitment to continuous learning and staying updated with customer relationship management best practices.
Advantages:
Join a supportive and collaborative team of professionals dedicated to providing exceptional customer experiences in the travel industry.
Seize unlimited training resources and tools, empowering you to excel in customer relationship management and retention strategies.
Enjoy a flexible work schedule and location, allowing you to work from the comfort of your preferred workspace.
Shape your earning potential without income caps, based on your dedication and success in retaining and satisfying customers.
Benefit from substantial travel perks, exclusive vendor discounts, and thoughtful gifts, enhancing the rewarding aspects of your role.
This is a business opportunity and is commission based
Application Process:
If you are passionate about fostering strong customer relationships, possess exceptional communication and problem-solving skills, and are eager to work in a collaborative and dynamic remote environment, we encourage you to apply.
Join our team of Customer Retention Specialists and contribute to creating lasting and memorable experiences for our valued customers worldwide.
Customer service/work from home agents
Remote Home Agent Job
We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon.
Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday
Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm
Full benefits for full time and part time after a period of 30 days.
W2 employee
Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis.
What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States.
Respond Today
French Bilingual Customer Relations Specialist - REMOTE OPTION
Remote Home Agent Job
Who we are:
Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.
What we offer:
Work/Life Balance: Paid Time Off, Paid Holidays
Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program
Job Summary:
The French Bilingual Customer Relations Specialist is responsible for providing exceptional service to customers by handling inquiries, resolving complaints, and offering solutions in a timely and professional manner. This role involves direct communication with customers via phone, email, chat, or other channels, while adhering to company policies and maintaining a high standard of customer satisfaction. The Customer Service Specialist is also responsible for maintaining accurate records of customer interactions and ensuring that all issues are resolved to the customer's satisfaction.
Supervisory Responsibilities:
This role does not have direct supervisory responsibilities but may act as a mentor or provide guidance to junior customer service agents when necessary.
Duties/Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, or chat.
Resolve product or service issues by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
Maintain detailed records of customer interactions, transactions, comments, and complaints in the company's CRM system.
Collaborate with other departments, such as sales, technical support, and billing, to resolve customer issues efficiently.
Identify opportunities for upselling or cross-selling products and services during customer interactions.
Provide customers with accurate information regarding products, services, pricing, and policies.
Escalate unresolved issues to higher-level support or management when necessary.
Proactively suggest improvements to processes and policies based on customer feedback and observations.
Stay up to date on product knowledge, company services, and industry trends to better assist customers.
Maintain a high level of professionalism and empathy when interacting with customers, even in challenging situations.
Meet or exceed performance targets, such as customer satisfaction scores, call resolution times, and response rates.
Assist with training and/or mentoring junior agents or new hires.
Skills and Competencies:
Communication: Excellent verbal and written communication skills in French and English languages. Ability to convey information clearly and professionally to a variety of audiences
Customer Focus: Strong dedication to providing excellent customer service and maintaining customer satisfaction
Problem-Solving: Ability to think critically, analyze problems, and offer creative solutions to customer issues
Empathy: Ability to understand and relate to customers' needs, providing a personal touch to customer interactions
Attention to Detail: Ensure accuracy in customer records and product or service information provided to customers
Multitasking: Capable of handling multiple customer inquiries and tasks simultaneously without sacrificing quality
Time Management: Strong organizational skills with the ability to prioritize tasks effectively and meet deadlines
Patience: Ability to remain calm and composed when dealing with difficult customers or high-pressure situations
Teamwork: Ability to work collaboratively with colleagues across different departments to resolve issues and improve customer experience
Education, Experience, and Licenses/Certifications:
High School Diploma or GED-equivalent
2+ years call center experience
Physical Requirements:
Willingness and ability to work after regularly scheduled hours as needed
Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job
Marginal Functions:
A review of this may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.
Virtual Customer Relations Specialist
Remote Home Agent Job
Are you ready to get to work and make an impact? If you have strong leadership skills and can work in a team environment, you might just be who we're looking for. We're looking for individuals who would be willing to be trained to work in our virtual offices. Some customer service is preferred but not necessary. Computer, high speed internet and phone with 3 way calling and knowledge of use are necessary. Excellent written and verbal communications skills and better than basic computer knowledge are a must.
Job responsibilities include, appointment-scheduling, assisting with customer accounts, answering customer questions about company products and services. Must have friendly, professional phone demeanor, the ability to multitask and work unsupervised.
Work is done through our virtual offices making this is a telecommute position. 85% of the work is done online with the other 15% done by phone.
Complete comprehensive training provided.
You will have access to our team of seasoned professionals and your own personal mentor. We have the latest in Virtual Office technology so that you may telecommute from your remote location. We offer part time and full time schedules, with the option of making your own hours. Attractive compensation comprised of residual income, commissions, bonuses and changing incentives. Advancement opportunities for those who qualify.
Inbound Customer Service Agent-Bodewell (Remote)
Remote Home Agent Job
At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. 100% Remote.
Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina.
The work shift will be 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off).
Benefits & Perks:
* Paid on-the-job training and mentoring
* Work-from-home opportunities (equipment provided)
* No weekend shifts
* Paid time off
* Medical, dental, vision, and prescription benefits eligibility on day one of employment
* 401(k) program with a company match
* Short-term and long-term disability
* Life insurance
* Appliance discount program
* Tuition reimbursement
* Gym membership reimbursement
* Career growth opportunities
Position
Inbound Customer Service Agent-Bodewell (Remote)
Location
USA, Memphis, TNUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD
How You'll Create Possibilities
As an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service. Responsibilities include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions. This position will provide limited support to Non-GE Appliance branded appliance owners.
* Shift: 4x10 days Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off).
* We offer a base rate of $15.00/hour+ incentives based on your quality scores - paid weekly.
* 9-week full-time training: 4x10 days Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off) Commitment to all training days is mandatory; no absences are permitted during this period.
* Post-training schedule: 4x10 days Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off)
* This role is required to participate in a shift bid twice a year to change schedules during our business hours of 7am-7pm CST.
After 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:
* Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services
* Follows established guidelines, but when needed take partnership to implement concession guidelines that are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems
* Create, update and retrieve owner records for logging facts surrounding complaints, actions and resolutions
* Proactively provide feedback to Quality and Training to help keep training processes and materials updated
* Adhere to safety policies and procedures to ensure a safe work environment for all
* Support other parts of the business, such as directed
* Other duties as assigned
What You'll Bring to Our Team
* One-year relevant working experience in a customer service or sales environment
* Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues
* Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner
* Requires a high degree of concentration and attention to detail to manage daily activity
* Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization
* Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products
* Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities
* Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once
* Ability to effectively work at home
* Computer skills to include: MS Office Suite and ability to navigate multiple systems and screens
Requirements for Remote Work Environment
* Dedicated work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord)
* A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
Internet Speed Requirements:
* Ping 50 Mbps or lower
* Download 50 Mbps or higher
* Upload 15 Mbps or higher
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
Remote Customer Service Agent
Remote Home Agent Job
Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include:
We are looking for true Entrepreneurs!
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
Inbound Customer Service Agent-Bodewell (Remote)
Remote Home Agent Job
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities:
we come together
,
we always look for a better way
, and
we create possibilities
.
Interested in joining us on our journey?
Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. 100% Remote.
Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina.
The work shift will be 4x10 4 (days a week) x10 (hours a day) Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off).
Benefits & Perks:
•Paid on-the-job training and mentoring
•Work-from-home opportunities (equipment provided)
•No weekend shifts
•Paid time off
•Medical, dental, vision, and prescription benefits eligibility on day one of employment
•401(k) program with a company match
•Short-term and long-term disability
•Life insurance
•Appliance discount program
•Tuition reimbursement
•Gym membership reimbursement
•Career growth opportunities PositionInbound Customer Service Agent-Bodewell (Remote) LocationUSA, Memphis, TNUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDHow You'll Create PossibilitiesAs an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service. Responsibilities include providing product information, registration support, as well as service, parts, delivery, and dealer location inquiries. Concierge agents will provide resolution to owner issues through troubleshooting, sales, service, referrals and providing minor concessions. This position will provide limited support to Non-GE Appliance branded appliance owners.
Shift: 4x10 days Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off).
We offer a base rate of $15.00/hour+ incentives based on your quality scores - paid weekly.
9-week full-time training: 4x10 days Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off) Commitment to all training days is mandatory; no absences are permitted during this period.
Post-training schedule: 4x10 days Monday, Tuesday, Wednesday, Friday, 8:30 AM to 7:00 PM (CST), (Thursdays & Weekends off)
This role is required to participate in a shift bid twice a year to change schedules during our business hours of 7am-7pm CST.
After 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to:
Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services
Follows established guidelines, but when needed take partnership to implement concession guidelines that are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems
Create, update and retrieve owner records for logging facts surrounding complaints, actions and resolutions
Proactively provide feedback to Quality and Training to help keep training processes and materials updated
Adhere to safety policies and procedures to ensure a safe work environment for all
Support other parts of the business, such as directed
Other duties as assigned
What You'll Bring to Our Team
One-year relevant working experience in a customer service or sales environment
Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues
Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner
Requires a high degree of concentration and attention to detail to manage daily activity
Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization
Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products
Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities
Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once
Ability to effectively work at home
Computer skills to include: MS Office Suite and ability to navigate multiple systems and screens
Requirements for Remote Work Environment
Dedicated work area that is quiet and spacious enough for ASI-provided equipment (i.e., dual monitors, keyboard, mouse, cords, and an ethernet cord)
A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues
Internet Speed Requirements:
Ping 50 Mbps or lower
Download 50 Mbps or higher
Upload 15 Mbps or higher
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
Customer Retention Specialist - (Pacific Time Hours)
Remote Home Agent Job
Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
Join Our Retention Team: Meaningful work impacting pets' lives!
Job Description
Do you love cats and dogs? Are you looking for a career in a high-growth industry that helps pets? Trupanion is seeking a highly motivated and dedicated Customer Retention Specialist to join the team! In this position, you will work with current members requesting to cancel their policy - investigating and problem-solving for solutions to retain them as members.
We're looking for those that thrive in engaging with customers, are comfortable navigating complex situations, investigating, problem-solving, and taking action in the moment. In this role, you will build real-life connections, and help educate members on the unparalleled lifetime value and importance of having a pet protected by us.
Schedule (Pacific Time Hours):
This position requires you to work a full time schedule (8 hour shifts x 5 days a week) including full weekends without rotation. The first seven weeks of training require you to work Monday - Friday from 8:00 AM Pacific Time - 5:00 PM Pacific Time.
Please Note: We are unable to consider applications submitted without weekend availability.
At Trupanion, we believe a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position open to candidates anywhere in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York. You must be able to have a reliable/stable connection to the internet through hard-wire Ethernet. If you enjoy a mix of on-site and remote work, you may choose to have a hybrid schedule in our Seattle office.
What you will do:
Provide an exceptional experience for current Trupanion members requesting to cancel their policy through inbound phone calls in a remote or hybrid call center environment
Genuinely listen, investigate, and find the path to retaining members that request to cancel their policy.
Handle sensitive, emotionally charged situations with empathy and care, exemplifying Trupanion values
Utilize multiple systems simultaneously
Quickly adapt to changes in procedure in a high-growth environment
Experience you have:
1+ year of successful Customer Retention experience in a fast-paced call center
1+ year of customer service experience
What you'll bring:
Proven ability to implement retention strategies that retain customers
Experience using and learning complex computer systems
Fluency in French or Spanish is a plus
Work Environment:
Property and Casualty licensing: There is a $1500 sign-on bonus for currently licensed candidates. If you are not licensed, Trupanion provides coursework and paid study time during the first three weeks of P&C training for all states in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & New York.
Compensation:
The pay for this position is $23.00/hour on a full-time schedule. Along with the hourly pay, Trupanion employees may be eligible for uncapped monthly bonuses based on individual performance.
We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
#LI-REMOTE #BI-REMOTE
Additional Information
Benefits and Perks:
Full medical, dental, and vision benefits at no cost to the employee
Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
Five-week sabbatical after five years of employment
Open, casual, pet-friendly, and fun office environment
Free medical health insurance for your pet (1 dog or cat)
Paid time off to volunteer at nonprofit organizations
Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
For more information about Trupanion, visit ***************************
Learn more about how Trupanion has revolutionized our industry and the reimbursement model: ********************************** WZ4KHiPTQ
Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.
Work From Home Agent (Remote)
Remote Home Agent Job
Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.
Job Responsibilities:
Answer incoming calls, chats, and emails
Research, analyze and determine the appropriate course of action
Build trust and rapport with the customer through clear, respectful interaction
Offer members alternative vacation options
Solve member concerns for first call resolution
Upsell eligible customers home warranty solutions
Enter new customer information into the system
Process payment deferrals and installment plans
Problem solve, mediate, and negotiate
Escalate issues appropriately
Education and Experience:
High school diploma or equivalent
Required language proficiency
Good data entry and typing skills
Great customer service and people skills
Please note:
Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.
This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.
Licensed Real Estate Sales Agent
Remote Home Agent Job
Exciting Opportunity: Join Our Team as a Licensed Real Estate Sales Agent in Charleston, South Carolina
About Us
GREAT HOMES of SOUTH CAROLINA, part of the Epique Realty family, operates as a residential real estate brokerage with locations in Greenville and Charleston, SC. Our team of REALTORS specializes in assisting clients with buying and selling homes throughout the state. Epique Realty is a forward-thinking real estate brokerage crafted by agents for agents, leveraging AI technology to elevate agent effectiveness.
Role Overview
We are in search of a driven Real Estate Salesperson to aid clients in the purchase and sale of properties, conducting property viewings, negotiating transactions, and providing exceptional customer service throughout the sales journey. This role is open for both part-time and full-time availability.
Requirements
Proven track record in customer service and sales
Active Real Estate License and comprehensive knowledge of real estate
In-depth understanding of the Real Estate sector
Excellent communication and negotiation abilities
Ability to form and cultivate client connections
Self-motivated with a goal-oriented approach
Prior experience in real estate sales is advantageous but not mandatory
Perks
Access to leads for buyers and sellers
Competitive Commission Rates
Flexible work schedules
Free Billboards
Healthcare and prescription coverage
Complimentary pet insurance
Stock options
Free educational opportunities
And more
Individuals with ambitions to become Realtors can engage in free pre-licensing training. Discover more about pre-licensing training at ***********************************
Job Types: Full-time, Part-time
Compensation: Up to $250,000 annually
Expected Hours: 10 - 40 per week
Additional Benefits:
Employee assistance program
Employee discount
Flexible schedule
Health insurance coverage
On-the-job training
Support for professional growth
Remote work option
Schedule:
Choose your preferred work hours
Experience:
Minimum 1 year of sales experience (Preferred)
License/Certification:
Real Estate License (Preferred)
Compensation Package:
100% commission-based
Commission-based pay structure
Work Location: Remote
Provide excellent customer service and sales support to clients in Charleston, SC
Hold a valid Real Estate License and possess in-depth knowledge of real property in the area
Demonstrate a strong understanding of the local real estate industry
Utilize exceptional communication and negotiation skills throughout property transactions
Establish and maintain lasting client relationships to ensure satisfaction
Display self-motivation and a goal-oriented approach in all real estate endeavors
Previous experience in real estate sales is advantageous
Full-time only; committed to a 40+ hours/week schedule
High School Diploma (College Degree Preferred)
Real Estate License or willingness to obtain Real Estate License within 90 days
Reliable Transportation
Competitive with a high-income mindset
Expect coaching and accountability
Thrives in a structured environment
Time management skills
People-oriented and service-focused
Excellent at building and nurturing relationships
Strong written and verbal communication skills
Strong organizational skills
Excited to work in a fast-paced, changing industry
Capable of honest self-assessment
A meticulous eye for detail
Capable of following scripts and dialogues
Adept at learning and utilizing new technologies
Customer Service Agent
Remote Home Agent Job
If you're passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, let's talk.
We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. We're looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, we're looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment.
If this sounds a lot like you, please apply.
Qualifications/Skills
· Willingness to learn and open to change
· Solid phone presence and interpersonal skills
· Excellent verbal and written communication skills
· Strong time management, critical thinking, organizational, problem solving and analytical skills
· Ability to adapt to work efficiently in a rapidly changing dynamic environment
· Positive, professional engaging and friendly attitude is a must
· Ability to receive constructive feedback as well as provide valuable suggestions for improvement
· Must be computer literate with the ability to learn customer service software applications
· Punctuality and consistent work attendance
· Able to read, write and communicate verbally in English. Bilingual or multilingual Spanish, Mandarin, Cantonese, Tagalog, German and/or Dutch is a plus.
Benefits
· Training starts at $17.00 per hour - full time and part time positions available
· Daily sales contests, games and competitions
· Company lunches, SWAG, product and holiday parties
· Generous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401K
· Public Transportation Reimbursement
Essential Duties and Responsibilities include the following and other duties as assigned.
· Answer inbound calls and respond to customer requests
· Build rapport with customers by greeting them in a courteous, friendly, and professional manner
· Research possible distributor related issues using inside resources to resolve problems promptly and courteously
· Upsell/mention promotions and other products on phone calls
· In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions
· Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
· Perform other duties as assigned by management
Education and/or Experience
· High School diploma or equivalent
· One to three years related customer service experience and/or training, or equivalent combination of education and experience
· Background in Network Marketing is a plus
Work at Home Requirements:
· You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date.
· Have dedicated cable, DSL, or fiber internet services of at least 50mb/s
· A secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.