Hotel Night Auditor Jobs At Highgate Hotels

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands. Location Residence Inn Cleveland Independence, OH Overview Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance. Paid time off Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily Responsibilities Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. Qualifications Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. Join a flourishing team! $15.50-16 per hour

The opportunity Delaware North Parks and Resorts is searching for a customer-service focused seasonal Front Desk Clerk and Night Auditor to join our team at Skyland Lodge in Luray, Virginia. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today. Relief Night Auditor; will work two or three overnight shifts with remaining hours worked on evening shift Pay $17.75 - $17.75 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer Weekly pay Free shift meal for local team members or free daily meals available for team members in employee housing Employee discounts - 30% off most items Referral bonus – earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties Life in Shenandoah National Park Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails. Low-cost, recently updated dormitory housing available for $100/ week including utilities and wi-fi, and free daily meals available Free rides to Luray for team members living in employee housing Shared fire pit area for use in dorm area Meet guests and fellow team members from around the globe Tons of outdoor activities including camping, rock climbing, repelling, cycling, fishing, horseback riding What will you do? Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections Review pending advance deposits and charges, check guests in and out of the hotel efficiently Quote room rates and room package information, post charges for in-house accounts Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies Cash handling and accountability; maintain accurate paperwork as it relates to front office operations Check and balance the daily figures, post room and tax charges on guest accounts More about you Previous experience in cash handling Previous experience in customer service environment is beneficial Good communication skills; ability to communicate with guests and team members Basic math skills; ability to accurately handle money and count change Experience using Microsoft Excel No high school diploma or GED required Shift details Evening shift Overnight Weekends Who we are Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.75 - $17.75 / hour

The opportunity Delaware North Parks and Resorts is seeking a reliable, detail-oriented, and guest-focused individual to join our team as a part-time Night Auditor to join our team at Courtyard at Kennedy in Titusville, Florida. If you have hotel experience and are looking for a new challenge, this opportunity is perfect for you. Enjoy working in a fun yet challenging environment where every day brings something new. Ready to make a difference and take your career to new heights? Apply today and become our new Night Auditor! Pay $16.00 - $16.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer Our location on the Intracoastal waterway directly across from Kennedy Space Center's launchpads makes for one exciting work environment. Our resort hotel with rooftop bar and restaurant and expansive pool area attracts guests from around the globe. Join our team and you can watch rocket launches and meet astronauts while getting paid! Health, dental, and vision insurance* 401k with company match* Paid vacation days and holidays* Paid parental bonding leave* Tuition or professional certification reimbursement* Weekly pay Employee discounts on food at on-site restaurants Generous Marriott discounts Referral bonus – earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide *Available for full-time, year-round team members What will you do? Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets. Understand guest folio, explanation of billing and how to make any needed corrections. Review pending advance deposits and charges and post charges for in-house accounts. Check guests in and out of the hotel efficiently and quote room rates and room package information. Read group resumes and know daily activities of group and answer and direct incoming calls. Complete shift closing, drop cash and check payments and secure bank at all times and follow proper cash handling policies. Cash handling and accountability; maintain accurate paperwork as it relates to front office operations. Check and balance the daily figures, post room and tax charges on guest accounts. More about you Must be at least 21 years old to apply. Previous experience in cash handling required. Previous experience in customer service environment preferred. Hotel experience a preferred but will train the right candidate in qualifications. Good communication skills; ability to communicate with guests and co-workers. Basic math skills; ability to accurately handle money and count change. Must have up to date computer skills as this position requires working with various platforms. Physical requirements Ability to stand for the entire shift. Shift details Weekends Overnight Monday to Friday 8 hour shift Who we are Delaware North operates Courtyard by Marriott Titusville - Kennedy Space Center in Florida. The Space Bar, a rooftop deck, offers a broad, casual menu, space-inspired cocktails, and unobstructed views of the space center’s launch complexes. Other hotel amenities include extended suites, eight ground-floor walkout rooms, a large outdoor resort-style pool with a children’s section, and much more. As a Delaware North team member, you'll receive career development and growth opportunities, and cross-training. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $16.00 - $16.00 / hour

Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand's best self. We're current searching for a warm, welcoming, articulate Night Auditor to ensure smooth operation of the overnight (11pm-7am) and that every guest's experience is relaxing and effortless. If you are a night owl and love meeting new people, being of service, and helping to grow a great brand, we'd love to chat. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Additional InformationPart Time, up to $250 Sign on Bonus Job Number25037348 Job CategoryFinance & Accounting LocationThe Westin Hilton Head Island Resort & Spa, Two Grasslawn Avenue, Hilton Head Island, South Carolina, United States, 29928VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brands unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you. RequiredPreferredJob Industries Other

The opportunity Delaware North Parks and Resorts is hiring full-time Front Desk Clerks to join our team at Yavapai Hotel in Grand Canyon, Arizona. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team. Pay $14.70 - $16.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer Health, dental, and vision insurance* 401k with company match* Paid vacation days and holidays* Paid parental bonding leave* Tuition or professional certification reimbursement* Weekly pay 50% off food in our restaurant, tavern, coffee shop, and deli 20% off retail and grocery items Referral bonus – earn $200 for each eligible referral Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide *Available for full-time, year-round team members Life at the Grand Canyon Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park! Variety of low cost housing available for $50 - $75/ week including wi-fi, satellite TV, and all utilities Free laundry facilities Healthy work-life balance Community recreation center with gym and monthly outings Tons of activities with the South Rim of the Canyon only minutes away including camping, hiking, river rafting, star-gazing, and museums What will you do? Greet guests and provide excellent customer service using centralized registration system. Handle cash and credit card transactions; maintain bank and accurate paperwork. Deliver items to guests, resolve guest issues and complaints or elevate to supervisor. Coordinate guest and room needs with housekeeping department. Check and balance daily figures, post room and tax charges on guest accounts. Perform other duties as assigned. More about you Previous experience in POS, credit and cash handling and customer service is beneficial. Good verbal and written communication skills to work with guests and team members. Ability to work in a fast-paced environment individually or in a team. Should have basic math skills to accurately handle money and count change. Physical requirements Ability to stand and walk entirety of shift. Will bend, twist, crouch, push, pull, grasp items, and climb stairs throughout shift. Occasional lifting 25 pounds. Visual acuity and manual dexterity to work with computer and paperwork. Exposure to and use of chemicals required to clean and sanitize work areas. Shift details Day shift Evening shift Holidays Monday to Friday Weekends Overtime as needed 8 hour shift Who we are Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $14.70 - $16.00 / hour

Compensation starts at $18.81. Accepting applications for up to 7 days from the date the job was posted. At White Lodging, we know that the hospitality business, like life, is how you make people feel. That's where you come in. Here you'll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be your best self and grow personally and professionally. Join our team and help us bring the virtue of hospitality to life. Responsibilities What You'll Do * A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations * Check the guest in and out efficiently and in a friendly manner * Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures * Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings * Assist in maintaining the cleanliness of the lobby and entrance * Ensure security and confidentiality of all guest and hotel information * Effectively respond to and resolve guest concerns or complaints * Perform other duties as assigned What You'll Bring * Strong communication skills * A passion for customer service * The ability to be flexible and adapt to any situation * A desire to work as part of the front desk team * An outgoing personality with a positive attitude * Previous hospitality experience always helps, but not required * The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary Other Information * Comprehensive Medical, Dental, and Vision Insurance * Vacation and Paid Time Off (PTO) plans * Wellness benefits including complimentary counseling sessions and virtual doctor visits * Option for DailyPay- choose when you get your paycheck * A Tuition Reimbursement Program * Discounts on hotel rooms, dining, and entertainment experiences. * A 401(k) savings plan White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Location Code: 3200

New Hotel Opening Starting Wage $19.00/Hour and Up (Depending on Experience)! Anticipated Hotel Opening Date of April 1st with Potential Start Date of March 17! Join a Winning Team from the Very Beginning! Property Location: 2934 West Montague Ave - North Charleston, South Carolina 29418You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well compensated for all you accomplish. Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Forbes' Best Midsize Employers (2024) BASIC FUNCTION & JOB DUTIES: Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day's receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY : Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently. Requires thorough knowledge of Drury Hotels' policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift. Rise. Shine. Work Happy. Hiring Immediately!

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The Warehouse Hotel Auditor is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. He or she is also responsible for preparing daily financial reports for the hotel. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager. This position's shifts will primarily be third shift (11pm-7am). Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 50% discount on Tuesdays at the Forklift and Palate Restaurant 35% off all Nook apparel Free child watch (3-hour increments) Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Use Visual One reports to complete occupancy reports, revenue reports, etc. Position includes some indoor hotel security oversight Clean and maintain the hotel lobby and common areas Transmit and receive telephone messages Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make changes for guests Make and confirm reservations Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Direct and coordinate all the duties of the shift Resolve any problems that arise Reconcile all transactions from the day before as part of the audit process All other duties assigned Basic Qualifications 18 years of age or older High school diploma or equivalent 1-2 years of experience in a hotel front desk role Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Highly dependable with a history of consistent attendance and punctuality. Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs frequently, and up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.

Job Details Experienced Canoe Place Inn and Cottages - Hampton Bays, NY Full Time 4 Year Degree Hospitality - HotelDescription: Were looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Qualifications: ESSENTIAL DUTIES AND RESPONSIBILITIES: Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits REQUIRMENTS Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry Experience with accounting and facilities management software Excellent math skills An eye for detail Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight BSc in accounting, finance or relevant field PERSONAL CHARACTERISTICS Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties Very self-confident and mature; able to manage systems, employees, and demanding guests Extremely self-sufficient with good analytical, administrative, and problem-solving skills Good discretion and independent judgement in evaluating data and determining courses of action Ability to interpret, and implement management policies or operating practices Good self-discipline with an ability to complete tasks independently Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner

Job Details Experienced The Beatrice Hotel - Providence, RI Full Time High School $18.00 Hospitality - HotelDescription The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income a 24 hour operating period. Qualifications ESSENTIAL DUTIES AND RESPONSIBILITIES: Approach all encounters with guests and team members in a friendly, service-oriented manner. Regular attendance is required in compliance with The Beatrice Hotel standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes proper dress and a correct nametag when working. Always comply with The Beatrice Hotel standards and regulations to encourage safe and efficient hotel operations. Reads daily reports: therefore, is adequately informed with all daily happenings at the hotel. Create and distribute flash report, which is sent to everyone on that email distribution list. Balance and audit for accuracy all room and tax charges (rate check, cashiers reports and guest and house accounts. Post valet parking charges Complete nightly audit-date roll at schedule time. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform all Guest Service Agent functions as required; assist in booking room reservations; in answering hotel phone calls and notifying guests of messages; facilitate proper security of department keys. Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction. Restart all front desk computers to ensure that computer updates are done daily Complete the gross revenue report in a timely manner so that management can properly prepare for daily meetings. Organize the front office area by 6:30 a.m. so that the A.M. front office staff can properly prepare for their shift. Fulfill Manager on Duty shifts. Have thorough knowledge of outside venues and directions to each. Perform other duties as requested by management. Attend meetings/training as required by management. Have thorough knowledge of outside venues and directions to each. Full understanding of the Front Desk system for all guest services. Perform other duties as requested by management. Attend meetings/training as required by management. REQUIREMENTS: Education & Experience: High school diploma or GED certificate preferred and/or equivalent work experience. At least one-year guest service experience in hospitality environment or equivalent experience required. Working knowledge of computer systems to include Outlook, Microsoft products and other industry related systems. Previous experience in night audit or accounting roles desired. Physical Demands: Long hours sometimes required, including nights and weekends. Light work-Exerting up to 20 pounds of force occasional and/or 10 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand for long periods of time. Required Competencies Must be able to work with alone with little or no supervision during the 3 rd shift. Must be able to convey information and ideas clearly, both oral and written. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to work in a fast paced environment. Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the need. Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests. Must be able to work with and understand financial information and data, and basic arithmetic function.

The Part-Time Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. Accurately balance all hotel income for a 24-hour operating period. Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Communicating effectively with other personnel and departments to ensure that guests' needs are met. Walkthrough of all Public Spaces and Corridors to ensure they are in neat and guest-ready condition Process Daily Cover Reports and keeping up to date with upcoming guests, events, and notable items. ie. weather forecast, holidays, specials. Process invoices, post checks to vendors and distribute employee checks Reconcile accounts for all departments, including Rooms, Food & Beverage, and Events. Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Any other duties assigned Qualifications Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry Experience with accounting and facilities management software Must have the ability to follow direction and a willingness to learn Excellent math skills Must meet standards of cleanliness, employee satisfaction, productivity, safety and guest comfort as well as satisfaction standards as established by the Company Good problem-solving skills Strong customer service skills The ability to multitask Strong written and verbal communication skills Availability to work overnight BSc in accounting, finance or relevant field Warm and engaging personality with good communication and interpersonal skills, especially verbal, with management, co-workers, guests, and other parties Very self-confident and mature; able to manage systems, employees, and demanding guests Extremely self-sufficient with good analytical, administrative, and problem-solving skills Good discretion and independent judgment in evaluating data and determining courses of action Ability to interpret, and implement management policies or operating practices Good self-discipline with an ability to complete tasks independently Ability to manage multiple tasks, issues, co-workers, and guests in stressful situations and take responsibility in a professional manner We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest in, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodation, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The Night Auditors' responsibilities are to check front office accounting records for accuracy and, daily, summarize and compile information for the resort's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics.. Possesses basic knowledge of computers Demonstrates excellent organizational skills Canto handles large amounts of cash and possesses a strong work ethic Outstanding customer services skills and professionalism Understands the various tasks that go into running a hotel in the overnight hours WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Posts room charges and taxes to guest accounts Audit and balance reports from the day shifts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupons, discounts, and other promotional programs Canto functions as a front desk agent, especially in terms of check-in and check-out procedures Tracks room revenues, occupancy percentages, and other front office statistics Understand and knows how to perform check-in and check-out procedures Ensures the property is clean, orderly, well-manicured, and guest-ready at all times Performs other duties as assigned Provides regular and reliable attendance WHO YOU WILL WORK WITH You will report to the General Manager, and work closely with the Assistant General Manager. WHAT YOU BRING High school diploma/GED required 2+ years' experience in customer service or hospitality Excellent communication and math skills PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment, and multi-line telephone; and reach with hands and arms and requires the ability to occasionally lift office products and supplies to 20 pounds. Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and is committed to making employment decisions based on merit. We are committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

Blue Water Hospitality is a growing organization that is always looking for enthusiastic team members to join its journey! Since its establishment in 2002, Blue Water has rapidly become a leader in the hospitality industry. We invest in, develop, and manage RV resorts, campgrounds, hotels, and attractions. We have a range of accommodation, from cozy campsites to water parks to lavish hotel suites, and we pride ourselves on creating exceptional guest experiences. If you share our passion for providing memorable guest experiences, we invite you to “Dive into Blue Water” and join our growing team! INTRODUCTION TO ROLE The Night Auditors' responsibilities are to check front office accounting records for accuracy and, daily, summarize and compile information for the resort's financial records. Tracks room revenue, occupancy percentages, and other front-office operating statistics.. Possesses basic knowledge of computers Demonstrates excellent organizational skills Canto handles large amounts of cash and possesses a strong work ethic Outstanding customer services skills and professionalism Understands the various tasks that go into running a hotel in the overnight hours WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Posts room charges and taxes to guest accounts Audit and balance reports from the day shifts Processes guest charges voucher and credit card vouchers Post charges to the guest accounts that have not been posted or were incurred on the night audit shift Transfer charges and deposits to master accounts Checks to see that all charges are assigned to the appropriate departments To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system Verifies all account postings and balances Verifies that room rates are correct and posts those rates to guest accounts Monitors the current status of coupons, discounts, and other promotional programs Canto functions as a front desk agent, especially in terms of check-in and check-out procedures Tracks room revenues, occupancy percentages, and other front office statistics Understand and knows how to perform check-in and check-out procedures Ensures the property is clean, orderly, well-manicured, and guest-ready at all times Performs other duties as assigned Provides regular and reliable attendance WHO YOU WILL WORK WITH You will report to the General Manager, and work closely with the Assistant General Manager. WHAT YOU BRING High school diploma/GED required

div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Southport Hotel Corp - Southport, CT/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"h2/h2 pemstrong Job Description/strong/em/p pemstrong LUXURY-DELAMAR HOTEL in Southport CT. is looking for a Part Time - Night Auditor to work Friday and Saturday Nights./strong/em/p pJOB OVERVIEW: Check-in/Check-out hotel guests in a friendly prompt and professional manner; process all payments according to established procedures. Accurately balance all hotel income and expenses for 24 hour hotel operating period./p pDUTIES AND RESPONSIBILITIES:Welcome guests in a friendly, prompt and professional manner. Answers the telephone in a friendly, prompt and professional manner.Register guests, issue room keys, provide information on hotel services and room location. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction. romote team work and quality service through daily communications and coordination with other departments. Perform other duties as assigned including guest room tours, concierge services, special guest requests, front office routine administrative processes. Perform audit duties by reconciling all transaction processed during the day. Bring to the attention of the Front Office Manager with any discrepancy or potential liabilities. Act as hotel system liaison during night hours. Call in and open tickets with IT Support during the overnight hours if a system fails or issues occur. Transmit credit card batch. Prepare morning reports for managers. Follow night audit checklist including reconciliation of rooms/reservations segmentation./p pQUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent, MUST HAVE previous Night Audit experience .Must speak fluent English. Other languages preferred. This job requires ability to perform the following. Frequently standing up behind the desk and front office area. Carrying or lifting items weighing up to 50 pounds. Use a keyboard to operate various property management and reservations system, etc. Candidate will be required to work nights including weekends as well as holidays./p pJob Type: Part-time/p pJob Type: Part-time/p pPay: $19.00 - $21.00 per hour/p pSchedule:/p p /p ul li8 hour shift/li li Night shift/li li Weekends only/li /ul p /p pWork Location: In person/p/span/div/div/divdiv aria-label="" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"/span/div/div/div/div

Night Auditor: SUMMARY: Responsible to handle guest registration and check-out, auditing and posting of days transactions, reconciling accounts, responding to all guest requests, and acting as communication liaison between the guests and all other departments. PREVIOUS HOTEL FRONT DESK EXPERIENCE REQUIRED. NIGHT AUDITING EXPERIENCE PREFERRED. ESSENTIAL FUNCTIONS: To perform this job successfully, the Hotel Night Auditor must be able to perform each essential function, as well as, the other requirements of this job satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required to perform this job. Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions. 1. Greet guests immediately with a friendly and sincere welcome. 2. Check guests in and out of the hotel. 3. Select a room in accordance with the guests' requests. 4. Complete guest reservations. 5. Adhere to check-in and outperformance standards. 6. Complete daily reports, audits, and checklists. 7. Audit and balance reports from the day's shifts 8. Verify and schedule wake up calls 9. Prepare guests' folios for next day checkouts 10. Balance cash drawers and folios 11. Answer phone calls with a phone smile and within 3 rings. 12. Send and receive faxes. 13. Be able to complete group check-ins, billing in a timely manner. 14. Complete a daily bucket check. 15. Assist with guest service calls and opportunities when necessary. 16. Auditing of room inventory 17. Other duties as assigned.

Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a PartTime Night Auditor who will primarily ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. ESSENTIAL DUTIES & RESPONSIBILITIES Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Balance all hotel transactions for the day (Rooms and Food & Beverages), perform “Close Day” procedure and prepare the Property Management System for new business day. Have a thorough working knowledge of the hotel computer system as it pertains to front office operations. Have a complete working knowledge of all related equipment on the front desk. Act as the hotel management representative on a “Grave Yard” shift and be able to make decisions on behalf of the hotel management. Perform all other front office duties professionally to ensure guests satisfaction while staying in our hotel. EDUCATION & EXPERIENCE High school diploma or GED required. Previous job related experience in another hotel company is preferred. At least 2 years’ experience as a Front Desk Guest Service Agent. Must have college level mathematical aptitude, know standard cash handling procedure and knowledge of computerized night audit procedure. Must have past experience in dealing directly with the public and acquired general knowledge of basic guest service skills. Must be fluent in oral and written English. Work is generally performed in hotel guest rooms and public areas or in a casino environment with exposure to second hand smoke and high noise levels. Some office work is also required.

←Back to all jobs at Valley Forge Casino Resort Night Auditor (Full & Part-Time) Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. Job Duties · Sell rooms utilizing excellent customer service skills and yield management. · Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. · Complete all registration forms and computer input. · Retrieve and distribute room keys. · Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. · Other duties assigned by management. Qualifications · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations. Please visit our careers page to see more job opportunities.