Customer Service-Diplomas - Account Specialist III
Herff Jones Job In Indianapolis, IN
Account Specialist III Minimum Starting Pay: DOE THE MOST TRUSTED IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
HERFF JONES, Account Specialist - Indianapolis, IN Your Opportunity:
The Herff Jones Customer Service team is looking for an Account Specialist to join our team in Indianapolis, IN.
This is a Regular Fulltime position with benefit eligibility including, medical, dental, vision, life, 401(k), paid time off, and additional voluntary benefits.
Typical working hours are Monday through Friday 8am - 5:00pm. Overtime, including Saturday or Sunday hours maybe needed or required during peak season.
Here's How You'll Make an Impact:
The Account Specialist is an important part of the team that supports high schools, colleges, and other educational institutions (customers). With the support of the Account Coordinator, the Account Specialist works to manage the relationships with our customers and the Herff Jones sales representatives. As the primary contact and responsible for the account's order success, Account Specialists ensure that any order inquiries or changes are addresses within expected service levels.
Anticipating the needs and possible barriers to an order, the Account Specialist should proactively connect with sales representatives and customers directly. Primary communication methods in each of these areas will include phone support and email response.
What We Want You to Accomplish:
First 30 Days:
* Be in complete learning mode gaining knowledge from job aids and SOP (standard operating procedures).
* Trained by an experienced Account Specialist working side-by-side to teach the role.
* Understand the high-level flow of products and processes in the fine paper customer service department.
First 90 days:
* Build initial relationships with sales partners in the designated assigned territory.
* Become proficient in performing basic operations in our ERP system (Oracle) independently or with little oversight.
First 120 Days:
* Operate independently and service as a subject matter expert for the assigned territory.
* Establish strong relationships with sales partners and customers and anticipated their needs in your assigned territory.
* Demonstrate ability to navigate ERP system (Oracle) and other diploma systems/processes to effectively process orders and solve for deadlines.
What You'll Be Doing On A Daily Basis:
* Coordinate product design and setup specification between the Sales Representative, Schools (Customer) and Production Personnel for Artwork, Composition, Tooling and Samples.
* Be proactive in contacting sales representatives and keeping them informed of account status.
* Communicating throughout the entire order cycle including readiness to order, status of order and confirmation of order details including follow-up on shipping and delivery information.
* Coordinating closely with the manufacturing leaders to determine how best to optimize scheduling.
* Manage the successful coordination of diploma unit volume of an assigned territory between the Customer, Sales Representatives and Production Personnel. This includes all aspects of the account management from receipt of order to final delivery.
* Maintain positive and professional communication and working relationship with schools (customers), Sales Representatives and all personnel. This includes being responsive and doing a quick turnaround on questions or concerns from the customers, sales representatives, and internal personnel.
* Assist Customer Service Relationship Manager on special projects and assignments.
* Work with others to help balance workloads within the work group or from customer service manager as needed.
What You'll Bring to the Table:
* Bachelor's Degree preferred.
* Proven success to effectively communicate (listening, writing and verbal) to meet product delivery deadlines.
* Previous success in an Account Management or Customer Service working with multiple accounts with strong problem solving and organization.
* Proven ability to communicate through email and interpersonal communication with balanced with information, care, and kindness.
* Moderate to advanced skills with Microsoft Office (specifically Excel) and learning new systems/technology with understanding some work is processed manually.
* Demonstrated success managing multiple processes and tasks (including large volume of email) at a time with strong organizational and detail skill.
* A positive attitude with a focus on the learning the complete product cycle to better service the customer (schools and administrators) and field sales representatives.
Physical Activities:
Daily activity includes but is not limited to:
* Reading, communication, lifting, carrying, sitting, grasping, reaching.
* Use of a step ladder to retrieve customer files as needed.
* Being able to sit for long periods of time.
* Look at a computer for long periods of time.
* Ability to work alone in a quite environment.
JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit *******************
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Purchasing Supervisor
Herff Jones Job In Indianapolis, IN
Purchasing and Inventory Supervisor Minimum Starting Pay: $65k base salary THE MOST TRUSTED IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
HERFF JONES, Purchasing and Inventory Supervisor - Indianapolis, IN
YOUR OPPORTUNITY:
The Herff Jones Fine Paper team is looking for a Purchasing and Inventory Supervisor to join our team in Indianapolis, IN.
HERE'S HOW YOU'LL MAKE AN IMPACT:
Responsible for monitoring and for supporting an un-interrupted flow of goods and services through cooperation with Production and Warehouse/Shipping Teams. Assisting the Purchasing Manager with monitoring workflow from initiation to completion for both purchased orders and deliveries. Assist with accurately tracking and reporting key functional metrics and anticipate unfavorable events through data analysis to prepare control strategies. A strong focus on detail orientation, a strong sense of urgency, and a balance of priorities will be key to operating successfully in the role. This role will require maintaining high levels of accuracy in day-to-day operations and provide exceptional service to both our internal and external partners. We are looking for a creative and dedicated individual who will fit with our collaborative culture.
WHAT WE WANT YOU TO ACCOMPLISH:
First 30 Days and on:
* Learn order flow and processes within department.
* Understand how material and supplies are tracked and reported.
* Monitor timely ordering and delivery of needed goods and services.
* Accurately track and report key functional metrics to Purchasing Manager.
First 60 Days:
* Develop a working knowledge of all product lines and all organizational policies and procedures.
* Working knowledge of all related software, spreadsheets and programs used by the Purchasing Team.
First 90 days:
* Encourage and ensure team performance in communication, time management, and accuracy by assisting Purchasing Manager in establishing and enforcing organization standards and driving team accountability.
* Monitor workflow from initiation to completion for both purchased orders and deliveries
* Resolves personnel opportunities by analyzing data; investigating issues; identifying solutions; recommending action.
* Identifying areas of improvement.
First 120 Days:
* Actively participate in process improvement activities with Purchasing Manager by analyzing operating practices, record-keeping systems, forms of control, and any budgetary or personnel requirements.
* Assist Purchasing Manager with predicting trends and alterations in the negotiating ability of suppliers and clients.
WHAT YOU'LL BE DOING ON A DAILY BASIS:
* Monitor data to determine the need for, and timely placement of purchase orders for production materials and services at agreed to cost.
* Review open purchase orders and follow up with suppliers to ensure on time delivery, pricing accuracy and communicate expedite needs as they arise.
* Maintain regular purchasing data and communication for such data. Create and maintain spreadsheets as needed for data collection.
* Work with purchasing manager and staff to discuss defective or unacceptable goods or services and determine corrective action.
* Overseas Outsourcing coordination.
* Assist with determining optimal stock/inventory levels and requirements.
* Collaborate with Warehouse staff to align inventory levels.
* Other tasks and projects as assigned.
WHAT YOU'LL BRING TO THE TABLE:
* Bachelor's Degree preferred.
* 1-2 years of prior supervisory experience in Supply Chain preferred.
* Demonstrated strong leadership skills.
* Proven success to effectively communicate (listening, writing and verbal) across all levels of an organization.
* Intermediate to Advanced skills with Microsoft Office and learning new systems/technology with understanding some work is processed manually
* Outstanding decision-making skills and ability to work well with numbers.
* Experience in collecting and analyzing data.
* Well organized and detail oriented.
* A strong sense of urgency and desire to exceed customer expectations.
* Ability to maintain a positive attitude in a fast-paced environment
PHYSICAL ACTIVITIES:
Daily activity includes, but is not limited to:
* Lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting.
* Reading, communication, simple math.
* Be able to regularly lift/move up to 50lbs.
* Sit at a computer for extended periods of time.
* Noise level in the work environment is usually moderate.
JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit *******************
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
IT Infrastructure Support Analyst III
Herff Jones Job In Indianapolis, IN
IT Infrastructure Support Analyst III Starting Pay: $75K annually THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
Your Opportunity:
Herff Jones is seeking a highly skilled and experienced IT Infrastructure Support Analyst III to join our IT team. The successful candidate will play a pivotal role in optimizing IT Infrastructure Support Operations to ensure maximum efficiency, reliability, and security across the organization. This position involves providing advanced Level 2 and Level 3 support for line-of-business applications, including Office 365 administration, Teams, Entra, and SharePoint. Responsibilities also include diagnosing and resolving complex technical issues, monitoring system performance, and driving a continuous improvement framework / mindset to enhance our IT infrastructure and end-user support.
The IT Infrastructure Support Analyst III will collaborate closely with cross-functional teams to evaluate IT requirements and deliver tailored technical support to meet business needs. Key responsibilities include developing knowledge base articles and conducting regular analysis of problem trends to identify solutions or process improvements. Staying abreast of emerging industry trends and technologies, including leveraging automation to drive innovation and maintaining a competitive edge while maximizing resource output.
The ideal candidate will possess a proven track record in IT Infrastructure operations, particularly within the manufacturing and supply chain sector, demonstrating a deep understanding of industry-specific IT challenges. They should have a history of successfully managing IT infrastructure, optimizing service delivery, and implementing strategic process improvements that enhance overall efficiency. The candidate must excel in diagnosing and resolving technical issues, proactively identifying areas for improvement, and driving technological innovation within a complex and fast-paced environment. Strong leadership, collaboration, and communication skills are essential, as well as the ability to adapt to evolving business needs while ensuring consistent, high-quality IT support and service.
The IT Infrastructure Support Analyst III is responsible for delivering advanced Level 2 and Level 3 support to internal customers, addressing complex issues related to computer hardware, software, and networked systems. This role involves proactively identifying, managing, and resolving events, incidents, and problems to minimize business disruptions and ensure the rapid restoration of normal service operations.
Key responsibilities include managing technical service activities and coordinating with both internal teams and outsourced service providers to deliver high-quality technical solutions and support.
The Analyst will deliver technical support for a range of platforms and applications, including Windows 10, Windows 11, mac OS, iOS, Office 365, SharePoint, Azure AD, Exchange, ABM, Copilot, Intune, and Microsoft Teams.
This is an on-site position, Monday through Friday, with some after-hours support required. Onsite support includes hardware and software support, white glove C-suite support, and conference room technical support. Additionally, the IT Infrastructure Support Analyst III will use remote tools to assist and support the remote user base across the United States.
The Analyst will utilize ticketing systems such as BMC Remedyforce Service Desk to manage and resolve issues, demonstrate proficiency with Microsoft Teams, manage IT inventory and assets effectively, conduct end-user training as needed, maintain the service desk knowledge base, and be proficient in process documentation.
Team Collaboration: The IT Infrastructure Support Analyst III will work closely with various teams across the organization to ensure seamless IT operations.
* Cross-Functional Collaboration: Partnering with departments such as Infrastructure Engineering, Application Development, Manufacturing, Supply Chain, Sales, HR, and Finance to understand their IT needs and provide tailored support.
* Project Teams: Participating in IT projects, contributing technical expertise, and ensuring project goals are met on time.
* Knowledge Sharing: Collaborating with team members to share knowledge, best practices, and provide mentorship to junior staff.
* Regular Meetings: Attending and contributing to regular team meetings to discuss ongoing issues, upcoming projects, and continuous improvement initiatives.
Experience:
* A Bachelor's degree in information technology, computer science or equivalent field preferred
* A minimum of 5 years of experience in the IT industry required, 3+ years of experience with master's degree
* Proven experience in IT operations, particularly in service desk support, incident management, and vendor management.
Requirements:
* Exceptional customer service skills to facilitate effective communication with internal stakeholders.
* Strong problem-solving capabilities to efficiently prioritize and resolve technical issues.
* Proficiency in Office 365 administration, including expertise in user and license management.
* Hands-on experience with identity and access management tools, such as Microsoft Entra.
* In-depth knowledge of SharePoint administration, including maintenance and troubleshooting.
* Comprehensive understanding of network connectivity principles and troubleshooting techniques.
* Proven ability to diagnose and resolve application errors and performance-related issues.
* Demonstrated project management skills, considered highly advantageous.
* Experience in administering ticketing and incident management tools, such as BMC Remedyforce
* Demonstrated adaptability, with a strong drive to explore and implement technology-based solutions.
* Exceptional verbal and written communication skills, enabling effective interaction with stakeholders at all levels of the organization.
* Proven ability to work collaboratively as a strong team player, fostering a positive and productive team environment where ideas and concepts are constructively challenged to achieve the best outcomes.
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit *******************
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Customer Service-Diplomas - Manager of Diploma Customer Service
Herff Jones Job In Indianapolis, IN
Manager of Customer Service and Order Entry Starting Pay: $70-93K DOE THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
Position Summary:
The Herff Jones Diploma division is looking for a Manager of Customer Service & Order Entry ("the Manager") to join our team. This position will help craft strategy, alongside the VP, for the Diploma team as well as own the performance of the customer support and order entry functions.
This ON-SITE position is responsible for ensuring that customer needs are being met through phone, e-mail, web, and order taking; adherence to established SLAs is essential to success in the role. The Manager will play an integral role in establishing & maintaining outstanding service levels with customers and sales partners, commit to a high quality of service, maintain professional and technical knowledge while upholding Herff Jones corporate values. In all activities, the Manager will represent Herff Jones in a positive and professional manner.
Here's How You'll Make an Impact:
When a student is handed their diploma, there is an amazing sense of achievement. Behind the scenes, there are processes, people and systems to support this memorable moment. The Manager leads the teams focused on supporting our sales partners, high schools, colleges and other educational institutions in our diploma business to deliver on these important student moments.
What we want you to accomplish
In your first 30 days:
* Get to know the team - how Customer Service and Order Entry interact with each other and the rest of the facility
* Learn about our SLAs relating to CS and OE and available reporting tools
* Quickly come up to speed on Zendesk ticketing & triage, call handling, & other CS tasks
* Understand process flow, pricing, and the basics of order entry, including policies & procedures; learn about Specialty accounts
* Review daily reporting & attend GEMBA (daily preferred) to understand the facility
* Work with Trainer to learn key processes as quickly as possible
In your first 60 days:
* Build working relationships within and across the Diploma and Manufacturing Teams
* Lead your Team & work closely with the team's 2 Supervisors to ensure that the CS, Order Entry and Data Formatting teams meet daily metrics and goals
* Review and Respond to Corrective Actions; use this as one method to drive a First-Time-Right quality mindset within the Team
* Assist with interviewing for new hires
In your first 90 days and beyond:
* Monitor Supervisors' daily management of Service Levels for phone calls, tickets, order entry, and chat; attend GEMBA (2x/week+) to ensure the Team meets SLAs & goals
* Build & maintain a strong working relationship across the CS & Manufacturing Teams
* Review updates to training documents & Standard operating procedures (SOPs) as changes occur; ensure that updates are made timely by training team
* Daily reinforce a positive work environment; own & drive morale within the team, with practices like "Praise in public; coach in private"
* Assess each employee on knowledge of processes, data, and tools; coach as needed
* Grow team members' soft skills, such as work ethic, empathy, messaging and tone
* Own & drive quality in all aspects of the team's work: "If we have time to do it wrong, we have time to do it right", including Corrective Actions/ Preventive Actions
* Seek opportunities to improve process flows, policies, and/ or procedures
* Own training/interviewing for new hires
Here's How You'll Make an Impact:
The Manager will model excellent behaviors and provide the direction for the team that is a pivotal part of the student's achievement journey. Know that customer service is just as important as each quality diploma that is crafted in our Indianapolis plant: this leader will always drive toward improving the Customer Experience.
What You'll Be Doing On A Daily Basis:
* Lead and mentor all team members, including the Supervisors, providing guidance and support as needed, redirecting daily activities as needed
* Collaborate with Supervisors, other departments, & stakeholders to ensure that business needs are being met
* Monitor & report SLAs for all team members - hold the team accountable to SLAs and metrics (CS and OE); provide coaching & formulate remediation plans if they are not
* Provide backup & assistance to the team during vacations, transitions, and times of increased workload
* Assess the training and professional development needs of the team and oversee the training development and delivery
* Work closely with senior management to research complicated scenarios or unusual circumstances that require additional attention
* Performs other duties as assigned
* Analyze data and make recommendations for improvements to processes, procedures, and systems
* Represent the Company to all parties, especially sales partners, in a positive, professional manner in all communication
What You'll Bring to the Table:
* Time and Productivity Management skills
* Knowledge of Scholastic graduation products and services preferred
* Ability to define & refine processes and workflow, including proven examples of process improvements
* Effective communication across all levels of an organization - internal and external - by phone, email, and in person
* Moderate to advanced skills with Microsoft Office (Excel, Outlook, PowerPoint, Word)
* Demonstrate success in managing multiple tasks and projects at once while maintaining attention to detail
Physical Requirements:
* Daily activity includes but is not limited to lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting
* Reading, communication, math, critical thinking/ reasoning
* Working at a computer for extended periods of time
* Ability to regularly lift/move up to 50lbs
* Noise level in the work environment is usually moderate to above
* Ability to work six days per week during the busy season, if required to meet SLAs
JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit *******************
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Full Time Associate
Greenwood, IN Job
Are you ready to take your game to the next level? Having proven the ability to provide extreme customer service, you are ready to take the next step. Partnering with store management, you will be expected to achieve personal and productivity goals throughout completion of the store training program. You may be subject to transfer to other stores as required throughout your training.
We put the "You" back in "Team"
Responsibilities
* Coaching, and motivating your team to drive sales that deliver exceptional customer service
* Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
* Delivering sales, customer experience, merchandising, visual, and operational expectations
* Act as a partner between customers, sales associates and store leadership
* Ability to learn and share expertise of products and trends to fit customer's needs
* Maintains an awareness of all product knowledge, and current or upcoming product / trends
* Contributes to a positive and inclusive work environment
Qualifications
* Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
* Confident and comfortable engaging customers to deliver an elevated experience
* Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
* Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
* Initiates completion of tasks or activities without necessary supervision
* Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
* High level of ethics, values, integrity, and trust
* Flexible availability - including nights, weekends, and holidays
Benefits
* Rate of Pay: $13.00 / hour
* 30-50% Employee Discount
* Paid Time Off
* Life, Medical and Dental Coverage
* Development and Advancement Opportunities
Prepress Technician- Seasonal
Herff Jones Job In Indianapolis, IN
Prepress Technician- Seasonal Starting Pay: $17.00/hr DOE THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
Your Opportunity:
The Herff Jones Production team is looking for a Seasonal Prepress Technician to join our team in Indianapolis, IN.
This is a full-time, Seasonal position with the possibility of converting to full-time associate at the end of the season based on performance, attendance, and position availability. Seasons vary between January through end of May.
Shift:Standard shift is 6:00am - 4:45pm, Monday through Thursday or 6:00am - 4:45pm Tuesday through Friday. Currently working overtime on Monday or Friday.
Hours fluctuate to ten- and twelve-hour days if needed during peak season including Saturdays and Sundays if necessary due to customer demand.
Here's How You'll Make an Impact:
As a member of our production team, you will work in a fast-paced manufacturing environment supporting the printing and distribution of high school and college announcements, diplomas and diploma covers to help our customers celebrate some of their greatest achievements. As a Prepress Technician, you are responsible for creating and updating output files for offset and digital printing using InDesign and Acrobat Pro. In the role, the Prepress Technician completes the order process for all fine paper product lines, monitors template consistency, corrects exceptions, and addresses quality containment situations. A strong focus on attention to detail and a balance of priorities will be key to operating successfully in the role.
What We Want You to Accomplish:
* Maintain master file template consistency and quality by following department standard operating procedures.
* Understand all product job tickets and manufacturing specifications.
* Demonstrate a keen eye for detail and adhere to department quality standards.
What You'll Be Doing On A Daily Basis:
* Prepress tickets according to standard operating procedures, redirecting issues when found.
* Utilize tools such as Adobe, Excel, Outlook, Oracle, and other technology to complete work.
* Participate in proofing and determining root cause of failure points.
* Communicate within and outside the department to clarify questions and keep production flow on target.
* Work within a team environment to achieve production goals.
* Maintain accurate production records to aid in production assessment and highlight key learning opportunities.
* Assisting other departments as needed on projects, assignments, and tasks.
What You'll Bring to the Table:
* High School Diploma or GED required.
* Utilize InDesign in producing output files for print, experience with DataMerge and or DesignMergePro a plus.
* Understand vector separations as pertaining to design documents and layers within InDesign, Illustrator, and Photoshop.
* Proven proficiency in using a variety of math functions to calculate document dimension specifications using various measurement systems (fractions, decimals, percentages, etc.)
* Proven success, using Excel functions including concatenated, trim, proper name, etc.
Physical Activities:
Daily activity includes but is not limited to:
* Lifting, carrying, sitting, grasping, reaching, standing, kneeling, walking, bending, twisting.
* Reading, communication, simple math.
* Use of a step ladder to retrieve customer files as needed.
* Being able to sit for long periods of time working at a computer.
* Noise level in the work environment is usually moderate.
JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit *******************
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Staff Pharmacist
Clarksville, IN Job
Embrace the Customer 1st strategy and inspire associates to deliver excellent customer service that encourages our customers to return. Achieve department sales and profit goals, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Desired Previous Job Experience:
* 1 year of retail experience
* Second language (speaking, reading, and/or writing)
Minimum Position Qualifications:
* Bachelor's degree in pharmacy or PharmD
* Current state pharmacist licensure in good standing
* Effective oral/written communication skills
* Knowledge of basic math (counting, addition and subtraction)
* Ability to handle stressful situations
Essential Job Functions:
* Ensure favorable department image to customers by maintaining clean, neat work areas to present a professional, sanitary, and organized image.
* Create a positive and professional department image through strong service, personal appearance, conduct, friendliness and cooperativeness with customers, associates and outside vendors.
* Observe shift operating hours as scheduled or assigned; meeting schedule requirements consistently and punctually.
* Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled.
* Provide patient counseling and pharmaceutical care to customers to include provision of all clinical activities.
* Accurately and efficiently utilize RX computer system to process prescriptions, complete clinical interventions, and review progress to goals.
* Comply with all local, state and federal laws, including HIPAA, Fraud, Waste, and Abuse, and DEA Procedures.
* Monitor inventory levels, scheduling, proper operation of all equipment and progress to budget goals.
* Establish/maintain company policies/procedures related to security, returns /recalls, sanitation.
* Reinforce quality assurance programs by complying with accuracy and safety procedures; identify or correct unsafe conditions.
* Establish/maintain all record keeping practices necessary for legal compliance, Kroger policies, accounting policies and other requested reports.
* Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use.
* Maintain proper signing (e.g., store hours, counseling signs, services signs, licenses, and all other signs requested) in all areas necessary for legal compliance and customer facing.
* Achieve a thorough knowledge of the trade area, its customers and its competition.
* Stay current with present, future, and seasonal ads to promote department and store sales opportunities.
* Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
MFG MAINTENANCE MANAGER
Crawfordsville, IN Job
Lead the effective execution of all plant maintenance and assigned projects. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Provide leadership that embodies our 7 Kroger Manufacturing High Performance Work System principles. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- Bachelor's Degree engineering or related degree with relevant experience or 6+ years of technical experience in the food industry dealing with preventative/predictive maintenance process, technical guidance and development of the maintenance work force
- Knowledge of Good Manufacturing Practices (GMP), and EPA and OSHA requirements
- Functional knowledge and use of Microsoft Office and CMMS
- Advanced analytical skills
- Excellent communication skills
Desired
- Other Bachelor s degree in mechanical, electrical or chemical engineering
- 8+ years of progressive experience in the food industry dealing with preventative and predictive maintenance, guidance of maintenance work force and utility utilization (pay level-8)
- Experience in continuous improvement activities
- Plant maintenance supervisor
- Experience providing technical guidance and development of maintenance work force
- Ensure a safe, efficient and effective use of all supervised craft resources
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ensure compliance to Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Health and Environmental Control (DHEC), National Electrical Code (NEC), and Food and Drug Administration (FDA) regulations
- Direct mechanics in the performance of approved maintenance work including control quality, duration, cost and thoroughness
- Ensure Preventative Predictive Maintenance (PPM) work orders are assigned and audit work completed
- Review pre-planned job packages for accuracy including the review of labor requirements, materials, parts, methods and priorities
- Facilitate improvements to pre-planned job packages with craft resources and maintenance planner/scheduler
- Identify, arrange and track the skills training and development needs of each team member and ensure assignment of mechanics to specific jobs are relative to individual abilities
- Ensure that good housekeeping and safe work practices are followed throughout the facility
- Provide support and leadership in troubleshooting equipment
- Ensure all labor, parts and work are reported daily through the Computerized Maintenance Management System (CMMS)
- Follow established programs, policies and practices to produce safe, quality foods that meet regulatory and company requirements
- Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems
- Accountable to the Kroger Manufacturing Food Safety and Quality Principles
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Must be able to work around ingredients and/or finished products known to contain food allergens
Manufacturing Hourly Position- Crossroad Farms Dairy
Indianapolis, IN Job
We are currently looking for empowered individuals to join our team. In this role, you will be a valuable part of our team where you can offer your talent, ideas, and viewpoints to make your workplace a better place to work. As a member of team, you will perform duties safely, efficiently, and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
* Education Level: High School Diploma or GED Required
* Participate in and actively support all plant initiatives
* Clean equipment in a proper and timely manner to ensure safe, quality products
* Follow all safety procedures including wearing all required personal protective equipment
* Effectively and safely operate and maintain the assigned machine and all related equipment to ensure all daily orders are met
* Follow standard work for assigned machine and standard work processes
* Monitor product to ensure quality standards are met or exceeded
* Maintain work area in a clean and orderly fashion
* Actively participate in Total Process Control activities
* Work around ingredients and/or finished products known to contain food allergens
* Follow established programs, policies, and practices to produce safe quality foods that meet regulatory and company requirements
* Accountable to the Kroger Manufacturing Food Safety and Quality Principles
Community Management Intern
Westfield, IN Job
Basic Qualifications * Should be a Student beginning or completing Senior year towards a Bachelor's degree * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
* Prefer the knowledge of store inventory control.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range
Infrastructure Services - IT Support Manager
Herff Jones Job In Indianapolis, IN
IT Support Manager Location: Indianapolis, IN, Warwick, RI or Arcola, IL (Hybrid role but must live in 1 of those 3 areas) Starting Pay: $108-157K base per year DOE THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, yearbooks, diplomas, frames, announcements, and Greek accessories as well as motivation and recognition programs.
Since 1920, our team has worked alongside students, faculty, and staff on campuses nationwide to help build a stronger community and celebrate student milestones. Our continued success relies on hiring extraordinary talent, with a passion for making a difference and eagerness to roll up the sleeves, to help us write the story of our next 100 years.
Job Overview:
We are seeking a dynamic and hands-on Manager or Senior IT Manager to lead and oversee the IT Service Desk, Server and PC Engineering & Support, Remote Infrastructure Support, and Microsoft Personal Productivity Suite areas. This role requires a blend of leadership and technical expertise to manage and optimize these critical IT functions. The ideal candidate will be a working manager who is capable of rolling up their sleeves and diving into the technical aspects of the role while also driving team performance, improving service delivery, and leading projects to completion.
This position requires experience with Microsoft licensing, as well as a proven track record in analyzing IT Service Management (ITSM) data to make data-driven decisions that enhance the user experience. The successful candidate will be proactive in identifying opportunities for process improvement, cost savings, and technological advancements to optimize company operations.
Key Responsibilities:
* Leadership & Team Management:
* Lead, manage, and mentor teams responsible for IT Service Desk, Server and PC Engineering & Support, Remote Infrastructure Support, and Microsoft Personal Productivity Suite areas.
* Ensure that the team is consistently meeting or exceeding performance metrics and deliverables, maintaining a high level of service and support.
* Foster a collaborative and supportive team environment that encourages continuous improvement, professional development, and innovation.
* Hands-On Technical Oversight:
* Actively engage in hands-on troubleshooting and resolution of IT issues within the above functional areas, ensuring that solutions are implemented quickly and effectively.
* Serve as an escalation point for complex IT problems and manage critical incidents to resolution, minimizing business disruptions.
* Microsoft Licensing & Productivity Suite:
* Oversee and manage Microsoft licensing for the organization, ensuring compliance and cost optimization.
* Maintain in-depth knowledge of Microsoft products and services, specifically the Microsoft Personal Productivity Suite, and advise on their effective deployment and use across the company.
* ITSM Data Analysis & Process Improvement:
* Analyze ITSM data to identify trends, pain points, and opportunities for improvement within the IT Service Desk and other related areas.
* Utilize data-driven insights to propose and implement process changes that improve the efficiency and quality of technology services across the organization.
* Develop and present reports to senior management detailing performance, progress on key initiatives, and areas for improvement.
* Project Management:
* Drive and lead IT-related projects from inception to successful completion, ensuring they are delivered on time, within budget, and to specification.
* Collaborate with cross-functional teams to define project requirements, manage resources, and mitigate risks.
* Manage the execution of change initiatives, particularly those related to IT services, infrastructure, and software deployments.
* Vendor & Stakeholder Management:
* Collaborate with external vendors and internal stakeholders to ensure that service agreements, licensing contracts, and technical solutions meet the needs of the business.
* Foster positive relationships with key partners to drive performance improvements and resolve issues effectively.
Qualifications:
* Education & Experience:
* Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
* At least 8+ years of experience in IT, with 3+ years in a managerial or leadership role overseeing IT Service Desk, Server and PC Engineering & Support, Remote Infrastructure Support, or similar areas.
* Strong hands-on experience with Microsoft products, including first-hand experience managing Microsoft licensing and the Microsoft Personal Productivity Suite.
* Proven experience analyzing ITSM data and using those insights to drive changes that improve service delivery and user experience.
* Demonstrated success in managing and executing IT projects, with a solid understanding of project management methodologies.
* Skills & Competencies:
* Strong technical background with hands-on experience in IT service delivery, desktop support, and infrastructure management.
* Deep knowledge of Microsoft licensing models and the Personal Productivity Suite (e.g., Office 365, Microsoft Teams, SharePoint, OneDrive).
* Experience using ITSM tools (e.g., ServiceNow, Jira, Remedy, etc.) to track and analyze performance data.
* Excellent communication, interpersonal, and leadership skills.
* Ability to work effectively in a fast-paced, hybrid environment and manage multiple priorities simultaneously.
* Additional Preferred Qualifications:
* Strong understanding of network technologies is a plus
* Project management certification is a plus.
* ITIL certification or experience in ITIL-based environments is a plus.
* Familiarity with cloud technologies and infrastructure management.
Working Conditions:
* Hybrid Role: Must be present at one of the following locations at least 3 days a week:
* Indianapolis, IN
* Warwick, RI
* Arcola, IL
* Working Hours: Standard business hours with occasional flexibility required to handle critical incidents or project deadlines.
This role offers the opportunity to make a significant impact on the company's IT service delivery and user experience, while also contributing to a culture of continuous improvement and innovation.
JOIN THE BEST TEAM ON THE FIELD IN SPORT, SPIRIT & ACHIEVEMENT
About Herff Jones:
Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit *******************
Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
FRONT END/DEPT LEADER
Indianapolis, IN Job
Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Direct and supervise all functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and established standards for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Retail or Customer Service experience
* Front-end experience
Desired
* High school diploma or equivalent
* Front-end Supervisor
* Management experience
* Retail experience
* Second language: speaking, reading and/or writing
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
* Responsible for maintaining records and paperwork required for company and federal compliancy: Anti-money Laundering
* Monitor and control supply expenses for the department.
* Manage cash control, sales and cash items and records for the store.
* Manage the scheduling of Front-end associates to provide adequate department coverage.
* Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
* Develop and implement a department business plan to achieve desired results.
* Create and execute sales promotions in partnership with store management.
* Implement the period promotional plan for the department.
* Stay current with present, future, seasonal and special ads.
* Monitor and control expenses for the department.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Responsible for the department associates are current and compliant with company training standards.
* Adhere to all food safety regulations and guidelines.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
* Adhere to all local, state and federal laws, and company guidelines.
* Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
MFG OPERATIONS RESOURCE LEADER
Crawfordsville, IN Job
Plan, coordinate and supervise daily activities of assigned department; ensure efficient operations. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR). Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Associate degree in a related field or equivalent work experience
Knowledge of department operations and procedures
Ability to understand complex verbal and written instructions
Desired
Manufacturing plant supervisor experience
Working Knowledge of Total Productive Maintenance
Direct area supervisors and associates in the proper usage of safe manufacturing practices, including the hazards of products being produced and ensure accountability
Validate proper scheduling to maximize line efficiency while minimizing labor costs
Communicate plan needs of the service groups to the needs of the production area; Including changeovers, preventative maintenance, waste and material needs for the current and following production day
Communicate and follow up on any quality or safety defects to all levels of the organization for prompt evaluation
Support and participate in the plant safety process
Oversee all areas of the plant to ensure SQR standards are being met on all products
Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements
Accountable to the Kroger Manufacturing Food Safety and Quality Principles
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation
Community Management Intern
Highland, IN Job
Basic Qualifications * Should be a Student beginning or completing Senior year towards a Bachelor's degree * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
* Prefer the knowledge of store inventory control.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range
Fall 2025 Construction Project Engineer, Intern/Co-op
Indianapolis, IN Job
Are you a dynamic creative thinker with a passion for food? Are you eager to gain hands-on experience in a fast paced innovative environment? Are you looking for an internship where you can utilize your newly acquired education, skills, and experience to help get your career started?
Kroger is looking for current college students who are interested in gaining on the job training, mentorship, and real-world experience in their field of choice.
The Kroger Fall Internship Program is a 15 week immersive experience that offers students an opportunity to grow their careers through a variety of focused internship assignments. Fall 2025 dates: August 18 - December 5.
Our program offers competitive pay, hands-on learning experiences, company exposure to senior leaders, and professional development opportunities. Spend your summer driving projects, refining your professional skills, working along industry leaders, and connecting with other students from across the country.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Construction Management or Engineering majors, must be actively pursuing a degree at an accredited college or university with a preferred GPA of 3.0
* Highly motivated student with the desire to take initiative on their own work
Desired
* Strong leadership skills and the ability to work in groups or independently
* Accuracy and attention to detail with the ability to preserve confidentiality of information
* Excellent communication skills (written and verbal) and ability to present information to various levels of the organization
* Ability to analyze and interpret information and apply to business needs
* Commitment to providing customer service
* Prior experience in a construction environment
Under the tutelage of project managers, senior project managers, assistant construction managers and/or construction managers, complete assigned projects or assist project managers in the completion of projects. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
* Assist project managers in the execution of their essential job functions including but not limited to the completion of pre-remodel checklists and "as built" fixture/refrigeration drawings
* Assist in execution of contractor bid process
* Assist in weekly tasks and job meetings during capital projects
* Assist in the timely preparation and execution of equipment orders
* Assist in tracking equipment orders and scheduling deliveries in accordance with construction schedule
* Assist with the management of store fixture installation
* Assist with project closeout (i.e. punch lists, as-builts, final invoicing, filing)
* Assist in the inspection of capital projects for compliance with specifications and quality control
* Coordinate reviews of refrigeration and electrical/mechanical plans with technician staff
* Assist in the review of proposed change orders and their validity
* Assist in the review of architecture plans for completeness and compliance with standards
* Provide support to other Facility Engineering personnel, as requested
* Participate in department meetings and "huddles"
* Complete estimates and manage completion of minor capital projects
* Complete specific assignments as requested and/or required by the co-op/intern program of the college being attended
* Complete cumulative project (summary of internship accomplishments) and present to executive team or appropriate managers
* Must be able to perform the essential functions of this position with or without reasonable accommodation
FAC ENG/FUEL TECH 2
New Albany, IN Job
Provide fuel station maintenance, repair and support to assigned service calls and equipment. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety. Desired Previous Job Experience/Education:
* Commercial fuel technician experience
Minimum Position Qualifications & Education Requirements:
* High school diploma or equivalent
* 3-5 years of proven fuel experience and satisfactory overall performance
* Maintain manufacturers certifications such as Wayne, Veeder-Root, and Incon
* Knowledge of National Fire Protection Association (NFPA) requirements
* Ability to use control manufacturer software
* Experience reading engineering drawings, manuals and schematics
* Basic knowledge of Microsoft Office f
* Must hold and maintain a valid drivers license
* Ability to a work flexible schedule, including nights, weekends, holidays and overtime when necessary
Essential Job Functions:
* Drive independently to stores on a daily basis as assigned.
* Perform various preventive maintenance tasks and procedures.
* Make repairs to systems.
* Identify and repair defects in hanging hardware and dispenser exterior.
* Navigate and investigate electronic controls interfaces.
* Evaluate, repair, replace and maintain various components of dispensing equipment that could release product vapors, and respond to fueling mishaps and emergency conditions such as replacing filters, nozzles, hoses, and breakaway valves.
* Perform safety checks when returning dispensing equipment to service after fueling incident and maintenance incidents.
* Maintain an accurate and organized inventory of parts.
* Operation equipment, vehicles, powered industrial trucks and aerial lifts safely.
* Clean and maintain company service vehicles, if one is assigned.
* Orally communicate with store personnel regarding the proper use of equipment as it relates to repeat calls and overtime.
* Utilize company email system to send and receive messages.
* Properly complete all repair, labor, parts purchasing and usage documentation in a timely fashion.
* Comply with all department and company policies and procedures.
* Work independently 24/7 on call when required.
* Assist other skilled trade technicians in repairs as requested.
* Provide feedback on performance reviews.
* Coach, mentor and train other technicians.
* Physical demands include, but are not limited to, high aptitude for standing and walking endurance, sitting while driving to various stores, lifting and carrying up to 100 pounds, pushing and pulling, climbing ladders of various types, bending, squatting, and kneeling, and working in different temperatures inside and outside the store.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
PHARMACY/TECHNICIAN
Elkhart, IN Job
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
MINIMUM
* High School Diploma or GED
* Must be 18 years old
* Ability to handle highly confidential information
* Meets minimum state requirements to perform the functions related to the position
DESIRED
* Any previous comparable experience
* Any equivalent experience of a pharmacy clerk
* EPRN familiarity
* Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
* Understand and perform ordering functions with primary and secondary wholesalers
* Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
* Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
* Count, measure and prepare specified product using company best practices
* Complete billing procedures adequately to assure best value to the customer and the company
* Answer phone and triage calls and answer inquiries as appropriate
* Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
* Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
* Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
* Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
* Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
* Support company health and wellness initiatives
* Put away legend orders, including Central Fill deliveries
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
FROZEN FOOD/CLERK
Indiana Job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
Desired
• Retail experience
• Second language (speaking, reading and/or writing)
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Inform customers of frozen food specials.
Recommend frozen food items to customers to ensure they get the products they want and need.
Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Community Management Intern
West Lafayette, IN Job
**Job Objectives** + Learn to provide an extraordinary customer experience in retail store setting. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. + Models and delivers a distinctive and delightful customer experience.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Learn from store, pharmacy, district manager, competitors and customers/patients
+ Engage in a kick-off and day of service activity
+ Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
+ Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
+ Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
+ Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.
+ Engage in weekly meetings with store manager or pharmacy manager
+ Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Complete evaluation of internship program upon completion.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes E-learnings and special assignments requested by Manager.
+ Shadow district leader for the specified time
**Communications**
+ Reports customer complaints to management.
+ Assists Store Manager in planning and attending community events.
**Job ID:** 1461538BR
**Title:** Community Management Intern
**Company Indicator:** Walgreens
**Employment Type:** Flexible hours
**Job Function:** Retail
**Full Store Address:** 1000 SAGAMORE PKWY W,WEST LAFAYETTE,IN,47906-01446-06456-S
**Full District Office Address:** 1000 SAGAMORE PKWY W,WEST LAFAYETTE,IN,47906-01446-06456-S
**External Basic Qualifications:**
+ Should be a Student beginning or completing Senior year towards a Bachelor's degree
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Willingness to work flexible schedule, including evening and weekend hours.
**Preferred Qualifications:**
+ Prefer the knowledge of store inventory control.
The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $17.00 per hour - $19.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Various
**Store:** 06456-WEST LAFAYETTE IN
e-COMMERCE/DEPARTMENT LEAD
Westfield, IN Job
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
MINIMUM
* Proven supervisory experience
* Ability to read shelf tags
* Basic knowledge of computers
* Excellent oral/written communication skills
* Basic math skills (i.e., counting, addition, and subtraction)
* Self-directed, ability to execute projects with minimal supervision
DESIRED
* Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
* Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
* Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
* Perform responsibilities required of selectors and customer attendants as needed per company guidelines
* Train all functions and duties of the selector and customer attendant roles
* Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
* Assist with scheduling to meet operational and associates' needs
* Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
* Print and distribute order labels, including orders for perishable departments
* Troubleshoot e-Commerce equipment and devices
* Maintain level of supplies needed to perform necessary duties
* Maintain organization and cleanliness of staging areas and equipment
* Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
* Perform required opening and closing procedures
* Learn and implement process improvements as directed by division or enterprise e-Commerce team
* Provide feedback on team members daily performance and annual performance reviews
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
* Must be able to perform the essential job functions of this position with or without reasonable accommodation