Desktop Support Engineer
Help Desk Analyst Job In New York, NY
Roles & Responsibilities:
Hands on working experience of L2 End User Computing/Desktop Support.
knowledge of Windows 7 & Windows 10/11 administration, Active Directory, Group Policies, Office/Microsoft 365.
L1 Administration of Windows Server 2012 & 2016
Operating systems installation, maintenance, imaging & security patching
Handling different types of printer related issues on day-to-day basis and installations of printers like Lexmark, Canon, HP, Zebra etc.
Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
Asset & inventory management
Resolving issues for different applications like (Microsoft applications, Skype for Business, Citrix, Office 365 etc.)
SLA Management, MIM, VIP User Support
Vendor Management
Ensure that incidents and requests are handled according to agreed procedures, policies and standards and enhance customer satisfaction by constantly elevating service delivery SLAs
Prepare daily, weekly, fortnightly and monthly MIS reports pertaining to EUC domain.
ITIL Foundation Certified and expertise in ITIL processes.
Middle Office Support Analyst
Help Desk Analyst Job In New York, NY
We are looking for a Front Office Support specialist to join our team. The specialist will provide functional support within Global Markets Sales & Trading on any delegated activity which may include the calculation and valuation of all traded operations, ad-hoc reports and analysis as well as providing assistance in the trade capture of executed tickets. Additionally, the candidate will look for strategic solutions and improvements of trading and sales processes to help grow Fixed Income, FX/Rates Derivatives, and the Structured Notes business. The specialist will serve as the point of contact for both internal (Sales and Trading, Back office, Compliance, Engineering, and etc.) and external clients. The ideal candidate will have knowledge and experience supporting FX and Rates Derivatives business lines with an in-depth understanding of the trade lifecycle of trades from Front to Back.
Main responsibilities include, but not limited to the following:
Process and monitor all trades that have been registered by Front Office employees to ensure that they flow through Global Markets trading systems.
Review and ensure all breaks found in the automated interfaces between Front Office systems are corrected and properly updated: Review existing reconciliations and propose new reconciliations if needed for continuous improvements
Trade capture and booking of OTC derivative transactions and securities.
Monitor and Control all FINRA required transaction based reporting.
Perform operational activities (e.g., security and account set-up, trade blotter monitoring, retention of TermSheets and Final Terms)
Participate in continuous project work involving process improvement, system implementation, new product or new market rollouts
Timely escalation of urgent issues to management
The role requires a wide variety of skills and strengths, including:
A strong understanding of GM products; Fixed Income Securities Derivatives, FX, and Structured Notes.
Knowledge of the front to back lifecycle of trades
Strong attention to detail and the ability to clearly communicate with others
Strong technical skills in Excel (VBA a plus)
Team player with the ability to work in a fast-paced environment
Ability to prioritize and manage different tasks under pressure
Requirements:
Undergraduate Degree
Obtain SIE and Series 7 within 6 months
Complete NFA Long Track Proficiency Exam
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
With respect to this position in our New York Office, the expected base salary ranges from $90,000 to $100,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions
Travel Level I - CVOR Technologist - $2,190 per week
Help Desk Analyst Job In Albany, NY
ADEX Healthcare Staffing LLC is seeking a travel CVOR Technologist Level I for a travel job in Albany, New York.
Job Description & Requirements
Specialty: CVOR Technologist
Discipline: Allied Health Professional
Start Date: 03/24/2025
Duration: 13 weeks
40 hours per week
Shift: 10 hours, nights
Employment Type: Travel
Adex Job ID #904497. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
About ADEX Healthcare Staffing LLC
ADEX has been placing healthcare professionals across the US since 2004. Originally founded in Atlanta, GA, the company's headquarters are now located in Tampa, FL. JCAHO certified since 2009.
Benefits
Referral bonus
Desktop Support Consultant - Global asset management firm - NYC (on-site)
Help Desk Analyst Job In New York, NY
Early on in your desktop support career and ready for the next step?
You'd be joining a fast-paced global investment firm firm that's known to be one of the top alternative asset managers in the industry.
This opportunity is a great chance to join their lean desktop support team as a consultant and continue to learn and grow your skills through working directly on the trade floor to support end users on a daily basis. You'll provide on-site and remote technical support for hardware issues (computers, iphones, ipads, etc) and troubleshoot, repair and install operating systems for windows and the entire office 365 suite.
From a soft skills perspective, they're looking to onboard a consultant who's experienced working in high pressure environments like financial services companies or law firms. You should have a real passion to learn and grow, and demonstrate the value you can add to the team on a daily basis which will allow you to work your way up the ladder.
This is a consultant role where you're provided the chance to work in one of the most reputable investment firms fully on-site, 5x per week. The ideal candidate for the role will have anywhere between 2-5 years experience and will be provided training directly from their VP of Technology. The role offers healthcare benefits, 401k, and up to $45/hr on W2.
Ready to take the next step in your career and join a lean, prestigious desktop support team with one of the most reputable investment firms in the industry? Apply today.
*no up-to-date resume required*
IT Support Specialist
Help Desk Analyst Job In New York, NY
Dynamic litigation boutique in lower Manhattan specializing in commercial litigation and white collar defense seeks organized, personable, and enthusiastic leader with exceptional communication skills and significant expertise to provide technology support for the firm. Work alongside the firm's leadership and outside IT consultant to install and maintain office technology systems, develop and implement information security policies and procedures, research and deploy new software programs, and evaluate technology needs of the office. Provide technical support and analysis to attorney/paralegal teams during various stages of litigation matters.
This is a fully onsite role, requiring 5 days per week in office. The salary range for this role is $80,000 - $95,000, depending on experience.
Responsibilities include:
Responsible for the overall coordination of technology support and information security.
Proactively identifies potential improvements in technology and firm practices; evaluates hardware and software requirements for the office.
Helps develop and update practices and procedures relating to technology, including IT security policies and relevant employee policies.
Coordinates with senior management and outside vendors to research, test, deploy, document, and upgrade new and existing hardware and software; participates in floor support for major system changes.
Collaborate with existing outside IT consultants, as well as other technology vendors for resolution of technical issues related to desktops, laptops, phones, video-conference equipment, printers, network, systems, and/or related hardware problems.
Oversee all IT Security policies and functions; enforce firm policies; monitors information security; performs regular audits.
Develops a knowledge of Firm's total technology environment and the quality management of all processes and practices.
Performs and oversees installation and changes to office layout for PCs, software, printers, phones, and network components.
Develops an expert level of knowledge in the following areas:
Firm applications; including, but not limited to, electronic messaging, document management, financial systems, and practice support applications, i.e., Microsoft Office Suite, including, Word, Excel, PowerPoint; Caret Legal and One Place Solutions
Firm's remote access and mobile computing environment, including, but not limited to, internet access, VPN access, Mobile Device Management
Firm's phone, voice conferencing and video conferencing systems.
Provides training to staff on the firm's standard software programs as needed.
Qualifications:
At least 3 years' experience providing IT/Litigation support in a law firm setting
Knowledge of and experience in configuring, installing, and supporting the hardware and connectivity components of user laptops, workstations, and VoIP phones
Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve moderately complex issues or suggest alternative solutions
Experience with desktop operating systems and office applications, specifically Windows 10and Office 365
Capable of lifting and moving equipment weighing as much as 50 lbs.
Ability to provide excellent service, understanding user needs and expectations
Ability to prioritize multiple concurrent projects in a deadline-driven environment
Ability to provide solutions and best practices for solving problems
Ability to process information with high levels of accuracy
Strong verbal and written communication skills
Ability to clearly deliver information to users of all technological levels
Benefits:
Pretax Medical / Dental / Vision / FSA after 30 days
401k with employer contribution after 1 year
Pretax Transit Chek
Information Technology Professional
Help Desk Analyst Job In New York
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
Controls Systems Specialist
Help Desk Analyst Job In Rochester, NY
Kodak is Hiring!
Eastman Kodak Company is looking for a Controls Systems Specialist to join our team in Rochester, NY. We are seeking an individual with the background to be successful supporting our ESTAR Manufacturing Operations located within Eastman Business Park in Rochester, NY.
Primary Responsibilities
• Provide technical support for the operation, maintenance and continuous improvement of manufacturing instrumentation and process control systems.
• Work closely with operations, process engineers, and maintenance to understand the business and user needs and priorities.
• Provide full life cycle support of control systems in the area, including developing requirements, programming support, commissioning, and ongoing hardware and software maintenance.
• Support upgrade projects for existing Reliance Automax Machine Coordinated Drive Control Systems including identifying system hardware and software architecture improvement opportunities.
• Provide hardware and integration support for Ethernet based control systems in the plant IT environment.
• Work with maintenance to develop data driven reliability improvement opportunities, as well as troubleshoot system hardware, resolve software malfunctions, and assist in system improvements and software upgrades.
• Implement improvements in systems capabilities that will increase the ability to meet customer requirements, including safe and reliable operations, and improve business competitiveness.
Qualifications
• Associates degree in electrical engineering or Electro-Mechanical Technology (Mechatronics) or Equivalent Experience.
• Knowledge and understanding of Rockwell Automation PLC's and Process Control DCS.
• Communication skills; ability to interact with operator/mechanics/process engineers/staff/management.
• Knowledge of Rockwell VFD's, their application and configuration.
• Ability to complete work independently and through influence.
• Ability to lead and participate on teams, including outside contractors.
• Ability to configuring, documenting, and troubleshooting control systems.
Information Technology Systems Administrator Summer Internship 2026
Help Desk Analyst Job In Niskayuna, NY
Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and training the Sailors who operate those reactors in the U.S. Navy's submarines and aircraft carrier Fleets. Looking for a lifetime career? Apply today!
Job Description
Naval Nuclear Laboratory has internship opportunities for college students to spend the summer of 2026 getting great work experience, in great locations, supporting the world's greatest Navy.
Calling all IT students! NNL Summer Technical Internships offer you an immersive professional experience in your field of study. You have the opportunity to work directly with world class IT professionals who will provide you with real-world experience and mentorship. We work with state-of-the-art techniques researching and developing new technologies and concepts; designing and testing IT systems; supporting enterprise and naval training IT operations; and supporting Industrial Control Systems (ICS) and other IT equipment in an Operational Technology (OT) environment. At NNL you are a part of a team working on deliverables that have a direct impact on the Navy's mission.
Program highlights include:
Final presentation to management, peers, and other NNL employees
Meet directly with NNL General Manager and Executive Leadership
Partnership with a mentor
Opportunity to tour local NNL site facilities
Trip to a Naval Shipyard for a guided tour
Extensive networking opportunities
The NNL Internship is a 10-12 week program starting in May/June 2026.
An internship position may result in a return internship or full-time employment offer upon successful completion of the program.
Required Combination of Knowledge and Skill
Candidates for Information Technology Systems Administrator internship positions must be:
Pursuing Information Technology, Information Science, or related BS, MS or PhD degrees from an accredited college or university
Must have completed at least first full year of college by May 2026
Enrolled/continuing in a degree program throughout this internship
Students must attach most recent unofficial college transcripts and resume to the employment application.
Preferred Skills
Cumulative minimum GPA 3.0/4.0
Prior related internship, co-op or work experience (paid or volunteer)
Department of Energy (DOE), Department of Defense (DOD) or Naval Nuclear Program experience
Compensation and Benefits
NNL offers an outstanding Compensation and Benefits package for interns which includes:
Competitive Salary
Defined Contribution Retirement Plans: 401(k) Plan with company match
Capital Accumulation Plan (CAP) with company contribution
Flexible work schedules and 9/80 work schedule option (every other Friday off). Hybrid work schedule may be available
Stipend for qualified applicants (school and home address must be >50 miles from assigned work location
Pay Range
$23.50/hour-$41.00/hour
Salary information provided is a general guideline only. Hourly rate is based upon candidate education and job discipline, as well as market and business considerations.
The Naval Nuclear Laboratory is operated for the U.S. Department of Energy (DOE) by Fluor Marine Propulsion, LLC (FMP), a wholly owned subsidiary of Fluor Corporation. Naval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. FMP employees also have an established presence at numerous shipyards and vendor locations. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets. The Naval Nuclear Laboratory is a national asset solely dedicated to the Naval Nuclear Propulsion Program. We rely on the dedication and innovation of our nearly 8000 engineers, scientists, technicians, and support personnel.
All candidates must be U.S. citizens. Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter. FMP is a government contractor and maintains a drug free workplace and workforce. All candidates must be able to pass a drug test in compliance with FMP company policy and 10 CFR 707. Marijuana is a Federal Schedule I controlled substance and illegal under Federal Law. Therefore, FMP is required to test for marijuana.
Fluor Marine Propulsion, LLC is an Equal Opportunity Employer.
THW Client Co-op (September 2025)
Help Desk Analyst Job In Pittsford, NY
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
The Opportunity: 4 month work term: September - December 2025
How You Will Contribute:
As a successful candidate, you will be working within the ASIC IP team with other design and verification engineers, performing digital ASIC design and verification of the Client sub-systems and cores.
The Client team crafts, develops, and tests the client protocol mapping IP of Ciena's industry leading Wavelogic coherent engine Chipsets. Wavelogic ASICs are widely used in Ciena products, and they are one of the main contributors to Ciena's success.
During your coop term in our team, you will learn about many aspects of the digital ASIC development such as our design and verification environment, prototype development, and development automation. You will be assigned well defined tasks that will allow you to contribute to our team and broaden your knowledge and gain experience in optical networking and digital ASIC development.
RTL design and verification of digital blocks, cores, and subsystems for ASIC products and FPGA-based validation. You will gain in-depth knowledge of many communications standards from IEEE 802.3, ITU, and OIF, as well as understanding system wide concepts.
Work as a team member that is responsible for the design and verification of complex digital blocks and subsystems
Implement and verify digital designs using System Verilog/UVM
The Must Haves:
Good academic standing in a Bachelor's degree program in Electrical Engineering or Computer Engineering
Previous experience with ASIC or FPGA development, as well as knowledge of and experience using System Verilog, Verilog, VHDL and Python
Strong verbal and technical writing skills
Self-motivated, and the ability to work independently as well as in a team environment
Assets:
Knowledge of OTN, Ethernet, and other Optical Networking standards
Strong problem solving and debugging skills
Experience working in a Linux environment
Pay Range:
The pay range for this position is $26.50 - $37.00
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
In addition to competitive compensation, Ciena offers students access to the Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation pay as required by applicable laws.
Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
RequiredPreferredJob Industries
Other
Information Technology Help Desk Support
Help Desk Analyst Job In Watertown, NY
Identify, manage, escalate, and resolve technical issues in a Service Desk/Call Center environment. Troubleshoot all information technology issues, including software, hardware, and networking. Ability to identify problems quickly and take corrective action.
Role Responsibilities This role will be responsible for answering incoming support calls from internal and external customers. It will serve as a point of contact for escalation for support issues by utilizing the Service Desk tools to enter data into the tracking system and the utilization of the solution database along with other business systems. This position may have interaction other with the Technical Support teams across the organization.
Requirements: 1 - 3 years of related work experience, or an equivalent combination of education and experience. 1 - 3 years of call center support with excellent customer service. Excellent verbal and written communication skills. The ability to work in a team environment and commit to a flexible work schedule. Technical Support Troubleshooting & probing skills.
Preferences: 1 - 3 years technical experience a plus. 1 - 3 years Service Desk or Technical Call Center experience a plus. Previous experience troubleshooting desktop, printer, and notebook issues. Very strong user and support of MSOffice.
Looking for:
a. Working in the Help Desk Support, CHAT SUPPORT, apart of Tier 1 support for IT. Resetting Laptops, providing laptop technical access and walking users through sites for assistance. For further issues, create a ticket to escalate to Tier 2 Support.
b. employees will receive and manager 16-60 chats per day.
c. Ticketing System: Easy Vista, similar to ServiceNow.
Overhead Catenary Systems Specialist - VP
Help Desk Analyst Job In New Rochelle, NY
Your New Company
This innovative and forward-thinking client is dedicated to building communities and expanding skylines. They inspire their employees to achieve future-focused business objectives through teamwork and collaboration. Join them to help shape the future and leave your mark on world-class projects!
Your New Role
Be at the forefront of exciting OCS Construction and Installation Projects.
Ensure top-notch technical policies and procedures are followed during project execution.
Develop cutting-edge design/construction approaches for Power Distribution Design in various rail systems.
Prepare or review comprehensive overhead contact system studies for AC and DC electrified railway systems.
Create or review innovative designs, technical specifications, and accurate construction cost estimates.
Assist project managers in seamlessly coordinating project designs with other disciplines.
Review shop drawings, record changes, and communicate effectively with suppliers, contractors, and client representatives.
Participate in the client's quality process to ensure excellence in all deliverables.
Collaborate with a diverse team of professionals to provide trusted advisor services and future-ready solutions.
Make responsible and ethical decisions regarding company funds and resources.
Take on additional responsibilities as required, showcasing your versatility and expertise.
What You'll Need to Succeed
Bachelor's Degree in Engineering or a closely related discipline.
12+ years of experience in OCS Construction and Installation of Railway Electrification Systems.
Proven experience in the Systems implementation phase of projects, including installation, Testing & Commissioning, Cutover, Record Drawings, and final reports.
Expertise in procurement efforts, including authoring technical requirements and specifications, performing vendor bid evaluations, and supporting vendor selection.
Engineering design experience on at least three transit or commuter/intercity rail projects.
Excellent written and verbal communication skills in English.
Proficiency in MicroStation and AutoCAD design environments for OCS design drawings.
Functional knowledge of Microsoft Office suite.
A strong track record of upholding workplace safety and compliance with the client's policies.
Willingness to travel occasionally as required.
Local familiarity with the area (preferred).
Experience working with Amtrak and MTA (preferred).
Ability to work independently and make decisive on-site decisions.
Experience as a catenary lineman or similar role in local railroads (preferred).
What You'll Get in Return
The chance to work on a long-term and impactful project
A collaborative and growth-focused work environment that values your career development.
Access to a company car for site visits, making your job easier and more efficient.
Competitive industry benefits and a comparable stock plan.
Job security with a project that promises stability and longevity.
What You Need to Do Now
If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. This client is dedicated to building a diverse, inclusive, and authentic workplace. Apply now to help shape the future of railway electrification and be part of something truly transformative!
Desktop Engineer
Help Desk Analyst Job In New York, NY
We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.
Our client, an investment firm, is seeking a Desktop Engineer to join their team in New York, NY!
Responsibilities
Provide high-level support for mobile device management (MDM) and desktop environments.
Oversee system maintenance, upgrades, and policy management to ensure seamless operations.
Manage and troubleshoot mobile devices, desktops, and laptops across the firm.
Work with global teams to ensure alignment on system configurations and best practices.
Support security, access management, and software deployments while ensuring compliance with company policies.
Monitor industry developments and recommend technology improvements to enhance efficiency.
Maintain detailed documentation and track activities using ServiceNow.
Participate in an on-call rotation to provide after-hours support as needed.
Qualifications
6+ years of experience in a similar desktop engineering or IT support role, ideally within an enterprise or professional services environment.
MDM expertise at a Tier 3 level, with a strong focus on Microsoft Intune and/or Ivanti MobileIron.
Experience with system upgrades, access management, and security protocols.
Strong networking knowledge (DHCP, DNS) and ability to troubleshoot issues efficiently.
Excellent communication skills-this is a front-office, client-facing role.
Merchandising Support Associate, Part Time - Roosevelt Field
Help Desk Analyst Job In Garden City, NY
About
• Day-1 Medical, Dental, Vision Benefits for eligible colleagues • Competitive Pay • Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
A Bloomingdale's Merchandiser Professional is the backbone of our stores delivering seamless execution of responsibilities specific to creating a neat, clean, organized, and exciting shopping experience for our customers. They merchandise product on the floor, organize merchandise for events, execute markdowns, returns-to-vendors, reticketing projects, replenishment and processing of damages with, organized product presentation, and easy to navigate back of house stockrooms. To deliver our mission statement to be like no other store in the world, our Merchandiser Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers.
Essential Functions
Greet and welcome all customers while on the selling floor
Handles all aspects of the merchandise journey
Competencies
High School Diploma or equivalent required.
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
Resourceful and able to adapt quickly to changing priorities.
Resourceful self-starter, works well independently as well as part of a team.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
Frequently lift/move up to 50lbs
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdales JOBS.com.
Desktop Support Administrator
Help Desk Analyst Job In White Plains, NY
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit *******************
Job Role : Information Technology System Administrator
Work Location: White Plains, New York (Onsite)
Job Description
Area of responsibility: Management of build and support activities for end-users by monitoring and facilitating core activities and relationship with 3rd party providers. This position will also participate in the development and deployment of various regional and global projects in order to deliver more robust, standardized solutions to the operating company. Monitoring and reporting on Infrastructure security and global policies.
Key Responsibilities:
Manage and/or provide high quality and excellent technical maintenance, administration and monitoring of systems. Proactively identify, isolate and resolve technology problems to avoid minimal impact to the business.
Management of Issue/Problem lifecycle: Escalate incidents and problems to the appropriate parties via regional governance model, ensure timely resolution of items, manage customer expectations and effectively communicate with end users and stakeholders as needed. In addition, manage queues of “out-of-scope” tickets and ensure resolution via governance model.
Work with 3rd party vendor and/or directly with end user to resolve specific hardware and software issues.
Provide client assistance promptly and professionally to ensure customer satisfaction. Use proper departmental procedures, problem resolution and escalation. Analyze and support issues including MS Office suite, Active Directory, MS Windows clustering, MS SQL Server, MS Windows Server 2008/2012.
Incident Management: Monitors and, where needed, facilitates service provider performance towards local OpCo while ensuring processes are followed in / for local OpCo.
Ticket handling: Maintain and organize IT Ticketing systems for ticket management and escalation.
Escalation: Point of contact for support ticket escalation for the IT Department.
Monitor, review, and report infrastructure security vulnerabilities through global reporting tool.
Asset Management: Monitors and, where needed, facilitates service provider performance towards local OpCo. Ensures processes are followed in / for local OpCo and cascades the information to the business as needed. Owns and manages the budget for end-user hardware.
Coordination and orchestration of complex service requests: Gather relevant facts and align with the appropriate parties to ensure timely and complete resolution.
Critical Skills:
Understand the impact of incidents, projects, and events on existing deliverables and communicate the impact effectively.
Able to anticipate problems and issues, and effectively resolve them via the SDO proactively.
Must be extremely organized and priority driven. Able to manage multiple tasks and competing priorities and resources effectively.
Communicate effectively in written and oral form with peers, senior team members, and internal or external customers.
Understand the use of technology and how its implementation affects business goals.
Hands-on technical background a plus.
Must have a continuous improvement mindset and able to think strategically with regards to reducing costs to the company without compromising service levels.
Functional Competencies:
Quality Management
Security & Information Risk Management
Solution Deployment
Client Management
Service Operations
Service Improvement
Supplier Service Management
Thinks Globally
Fosters Collaboration
Engages & Inspires Others
Drives to Win
Continuous Improvement
Key Competencies:
Be Brave
Decide & Do
Hunt as a Pack
Take it Personally
Background / Experiences:
Bachelor's Degree in Computer Science or similar IT Certifications required
Must have 10+ years of experience in managing outsourced technology service for a distributed and large-scale organization
ITIL certification a major plus
White Plains Office Based. 5 days a week in the office
5% - 15% travelling Domestic and/or international.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes
Senior Service Desk Analyst
Help Desk Analyst Job In New York, NY
MJHS is a large not-for-profit health system in the Greater New York area. Our range of health services include home care, hospice and palliative care for adults and children, rehabilitation and nursing care at Menorah and Isabella Centers, and the research based MJHS Institute for Innovation and Palliative Care. We also offer Elderplan/HomeFirst: health plans for Medicare and dual-eligible individuals. As a not-for-profit organization, many of our programs and services are made possible through the generosity of grateful families, corporate donors and grants, as well as our own employees.
At MJHS, quality care is our mission. We are committed to creating a workforce as diverse as our community. We have a great culture; we offer great benefits that include a work/life balance and competitive rates.
MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have stated that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible.
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.
Overseeing the effectiveness of Service Desk knowledge and skills, ensuring that consistency and quality is maintained and that service targets are met
Provide real-time Service Desk coverage to meet and exceed service level requirements, and end-user expectations
Responsible, monitor and answer the Service Desk phone, e-mail message queues
Assist in handling incidents and requests that the Service Desk Analyst is unable to resolve
Provide support and customer service to users, escalate problems, incidents, and requests
Interact with other Information Services Team
Provides technical resource advice and assist other I.S. staff
Evaluates customer requests for services and recommends hardware and software solutions
Meets with Manager, Desktop Computing & Help Desk to review day-to-day deadlines and monthly priorities and discuss daily assignments and impact of proposed solution on computer operations and service to users
Assists user community by troubleshooting problems and finding solutions
Provides on-site training to the user community and staff as needed
High School Diploma.
4 years of experience in the use and repair of PCs, laptops, printers, smartphones, and other computer peripherals.
Use and installation of Microsoft Office 365 and Windows 10.
Strong customer service skills and use an expert understanding of computer networking principals to troubleshoot issues.
Excellent verbal and written communication skills.
A+ Certification or Google IT Support Professional Certificate; Bachelor Degree maybe considered in leiu of A+ Certification or Google IT Support Professional Certificate.
RequiredPreferredJob Industries
Other
Help Desk Support Specialist
Help Desk Analyst Job In Rensselaer, NY
Provide support for child welfare applications and initiatives.
Responsibilities:
Provide CONNECTIONS user support via in-person, email and telephone
Provide direct, on-site instruction to individual users and small groups
Provide instruction on newly released functionality
Deliver presentations to line staff
Monitor compliance with data entry requirements
Review training materials
Provide technical assistance with data warehouse
Required Skills:
36 months of experience providing IT support to users.
36 months of experience providing implementation support services.
18 months of experience providing onsite systems support in a child welfare environment.
18 months of experience in training staff in a child welfare application.
Bachelor's Degree
Information Technology Field Technician
Help Desk Analyst Job In New York, NY
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor
Must have: Spanish is hugely required
Need to understand networking, router, switch etc.
Level 1 support like, fixing a printer, ticket label printer, upload software etc.
Role: IT Retail Field Tech
Location: Brooklyn, New York (On Site)
Duration: Direct Hire
Job Description:
· Provide first point of contact for support issues at all stores.
· Able to travel daily between stores.
· Elevate complex issues/problems to appropriate team members
· Troubleshoot and correct problems on site
· Perform scheduled hardware and/or software installations.
· Assist stores with:
o Desktop applications, maintenance, and troubleshooting.
o Network Equipment installation and troubleshooting (routers, switches, access points)
o Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc.
o Configure and/or troubleshoot Zebra handhelds, network and label printers.
· Work to gather information, or resolve issue independently or collaboratively
· Quickly learn and retain relevant system knowledge
· Support stores during Go live opening week.
· Respond to customer inquiries and problem solving in a professional and effective manner
· Provide feedback to manager regarding service failures or customer concerns
A reasonable, good faith estimate of the $45k/Annum to $55k/Annum with Benefits for this position.
Desktop Support Specialist
Help Desk Analyst Job In New York, NY
Hands on knowledge on Windows OS imaging, installation and configuration
Has good Knowledge on Handling Exchange Online, Office 365 Administration and Office 365 Pro plus related issues.
Support Skype for Business Operational issues such as Install/Uninstall, Configuration, Deployment failure related issues
Help on SharePoint Templates, Site Creations, Access related issues, Technical support to sites that are migrated/created for storing file share contents
Support all the One Drive Access, Storage related issues.
Coordinate and Support on Win 10 Automated Deployments, Ensure deployments run successfully, remediate Failed Deployments, Deploy the image through USB drives.
Handle the Hardware/Software requests from the dedicated locations.
Has good knowledge on Intune/Mobile Device Management, enrolling Byod devices. Should have managed Android/iOS device management.
Provide Support for roaming users to seamlessly connect from any location within the constraints of all applicable security requirements.
Handle Secure Wipe, Asset Disposal as per agreed process
Should have good understanding of IT Service Management Processes.
Basic understanding on SCCM activities
Good understanding on group policy and active directory
Should provide break fix support wherever necessary.
Maintain Asset Inventory of existing devices and buffer stock if any.
Provide support for Network/Storage/Server related activities on the site wherever required.
Has good understanding of Service now
Skill sets: Certifications: Must Have:
1) CompTia A+ Certification- Foundational certification that covers essential IT skills across Hardware,Software,Networking and Security
2) HDI Desktop Support Technician: Certification for providing Desktop Support and Customer Service.
3) Microsoft Certified: Modern Desktop Administrator Associate: Certification to manage and deploy Windows 10 and Windows 11 desktops and devices in an enterprise environment1
Level 1 Tech: Onsite Technician
Help Desk Analyst Job In Oyster Bay Cove, NY
Job Title: Level 1 Tech: Onsite Technician
Onsite Requirements:
Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)
OS Knowledge (Windows, ChromeOS)
Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support
Job Description:
Required Skills:
Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)
OS Knowledge (Windows, ChromeOS)
Professional Experience - with Basics: troubleshooting, re-imaging, reset passwords, support
Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible
Desired Skills (nice to have, not required):
Google / Azure experience
Networking Knowledge/Experience
A/V or Audio knowledge/experience
Responsibilities:
Perform re-imaging, troubleshooting, desktop imaging and configuration
Provide direct on-site problem resolution for both on and off-warranty systems
Google / Azure shop
Install desktop hardware and software
Install and configure printers and specialized peripherals
Workstation and desktop software management for all non-terminal clients
Troubleshoot and repair workstation hardware, monitors, projectors, printers, etc.
Basic workstation OS integrity troubleshooting and re-image if necessary
Troubleshoot and support end-users of the Administrative, Instructional, and Library systems in terms of problem solving
Troubleshoot office and academic software, install software on local machines, user profiles, and update software when applicable, and prepare equipment for PowerPoint presentations
Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing
Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.
** 3rd party and subcontract staffing agencies are not eligible for partnership in this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future. **
Experienced Quantum Application Technologist
Help Desk Analyst Job In Niskayuna, NY
Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and training the Sailors who operate those reactors in the U.S. Navy's submarines and aircraft carrier Fleets. Looking for a lifetime career? Apply today!
Job Description
Are you looking for a challenging position to develop new applications in quantum technology impacting the fields of high-performance computing, sensors, materials, and energy systems? NNL is looking for engineers with experience in this exciting new field to help leverage this technology to push the envelope for next-generation nuclear reactor design.
This position will require you to work closely with academic and laboratory researchers to assess technical developments in the field and direct the research goals to develop and mature promising technologies. You will also be expected to interface with internal stakeholders to explore high-impact opportunities to map new technologies to existing system and end-user applications.
Required Combination of Knowledge and Skill
Bachelor's degree from an accredited college or university in engineering or science related field and 4 years of relevant experience; or Master's degree from an accredited college or university in engineering or science related field and 2 years of relevant experience; or PhD degree from an accredited college or university in engineering or science related field; or Currently or previously NPE qualified; or CTE/ACRS and 1 year EOOW qualified in the Nuclear Operations Program; or Watch Instructor and Refueling Facility Area Refueling Engineer and 1 year as SRE.
Proficiency or familiarity in some aspect of Quantum Information Science (including Quantum Computing, Quantum Sensing, Quantum Materials, Quantum Communication, or Quantum Networking).
Preferred Skills
Demonstrated ability to work collaboratively across multiple disciplines of science and engineering.
Strong ability to distill and communicate complex technical topics to diverse audiences in written, verbal, and multimedia formats.
Ability to manage multiple projects concurrently.
Intellectually curious, creative, and able to proactively identify potential stakeholders and impacts of technology in this rapidly developing field.
Strong interest in nuclear energy, materials science, or scientific computing are preferred.
Compensation and Benefits
Health, Dental, Vision & Voluntary Benefits
Disability, Life & Accident Insurance
401(k) Savings program & Capital Accumulation Plan
Personal & Medical Time Off
Paid Parental Leave
Flexible Work Schedules
Tuition Assistance for Eligible Employees
Student Debt Benefit Personal Time Off Sell Program
Employee Assistance Program (EAP)
Wellness Program
Visit us online to view all NNL benefits!
Pay Range
$83,600.00 - $130,700.00 annually
Salary information provided is a general guide line only. Annual salary is based upon candidate experience and qualifications, as well as market and business considerations
The Naval Nuclear Laboratory is operated for the U.S. Department of Energy (DOE) by Fluor Marine Propulsion, LLC (FMP), a wholly owned subsidiary of Fluor Corporation. Naval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. FMP employees also have an established presence at numerous shipyards and vendor locations. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets. The Naval Nuclear Laboratory is a national asset solely dedicated to the Naval Nuclear Propulsion Program. We rely on the dedication and innovation of our nearly 8000 engineers, scientists, technicians, and support personnel.
All candidates must be U.S. citizens. Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter. FMP is a government contractor and maintains a drug free workplace and workforce. All candidates must be able to pass a drug test in compliance with FMP company policy and 10 CFR 707. Marijuana is a Federal Schedule I controlled substance and illegal under Federal Law. Therefore, FMP is required to test for marijuana.
Fluor Marine Propulsion, LLC is an Equal Opportunity Employer.