What does a Health Information Manager do?
A Health Information Manager is someone who processes and safeguards patient information records. A health facility needs to secure patient records as it is confidential. A health information manager creates and implements policies in recording and documenting patient records and retrieve them upon request of a physician for a diagnosis. The health information manager also ensures that all patient information acquired by the healthcare facility is stored securely, adhering to all state and federal laws concerning data privacy.
Health information manager responsibilities
Here are examples of responsibilities from real health information manager resumes:
- Manage discharged medical records and confidentiality of records as per HIPAA regulations.
- Achieve this goal by providing clear policies/justification for initiatives which impact designated FTE's.
- Maintain integrity of CPT coding, payer contracts and library builds.
- Compile & generate statistical reports for ROI purposes & physician re-appointments.
- Ensure correct assignment of ICD-9-CM diagnosis code/s and sequencing of admission diagnosis for billing.
- Serve as an integral part of the ICD-10 implementation team for the facility (ongoing).
- Review of medical record content for correct higher weight DRG submission, HPMP, CMS designate contracts and special projects.
- Monitor quality of vendor-delivered EHR training to providers.
- Provide direction to records technicians directly supporting FOIA investigators.
- Process release of information requests according to regulations including HIPPA.
- Evaluate the current SharePoint functionality and interactive capabilities for UCIM.
- Perform medical record reviews identifying documentation deficiencies outline by the JCAHO.
- Develop medical records manual monitoring compliance for Medicare and JCAHO standards.
- Collect requirements, perform analysis and provide documentation for SharePoint projects.
- Process temporary and permanent travel orders for assign military and DOD personnel.
Health information manager skills and personality traits
We calculated that 23% of Health Information Managers are proficient in Patients, Transcription, and Patient Care. They’re also known for soft skills such as Analytical skills, Detail oriented, and Integrity.
We break down the percentage of Health Information Managers that have these skills listed on their resume here:
- Patients, 23%
Maintained open communication for areas of responsibility with patients, providers, administration, other managers and other departments.
- Transcription, 10%
Implemented back-end speech recognition within the transcription department resulting in the elimination of costly outsourcing and overtime expenses.
- Patient Care, 7%
Attended daily administrative meetings to collaborate on quality monitoring of patient care.
- Rehabilitation, 6%
Provided exercise prescription on injury prevention and exercise rehabilitation issues.
- Chart Completion, 5%
Worked closely with physician leadership to refine chart completion requirements for the medical staff.
- ICD-10, 4%
Developed and delivered hospital-wide ICD-10 Awareness Program
Common skills that a health information manager uses to do their job include "patients," "transcription," and "patient care." You can find details on the most important health information manager responsibilities below.
Analytical skills. One of the key soft skills for a health information manager to have is analytical skills. You can see how this relates to what health information managers do because "health information technicians must understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records." Additionally, a health information manager resume shows how health information managers use analytical skills: "manage him department, including data entry, coding, roi, and transcription. "
Detail oriented. Another soft skill that's essential for fulfilling health information manager duties is detail oriented. The role rewards competence in this skill because "health information technicians must be accurate when recording and coding patient information." According to a health information manager resume, here's how health information managers can utilize detail oriented in their job responsibilities: "collaborate with cdi to reduce obstacles to timely, detailed documentation in the medical record. "
Integrity. Another skill that relates to the job responsibilities of health information managers is integrity. This skill is critical to many everyday health information manager duties, as "health information technicians work with patient data that are required, by law, to be kept confidential." This example from a resume shows how this skill is used: "maintained integrity of cpt coding, payer contracts and library builds. "
Technical skills. A big part of what health information managers do relies on "technical skills." You can see how essential it is to health information manager responsibilities because "health information technicians must use coding and classification software and the electronic health record (ehr) system that their healthcare organization or physician practice has adopted." Here's an example of how this skill is used from a resume that represents typical health information manager tasks: "provided technical assistance to case managers and job developers in processing procedures. "
The three companies that hire the most health information managers are:
- UUnitedHealth Group10 health information managers jobs
- CCiox Health10 health information managers jobs
- EElevance Health
8 health information managers jobs
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Compare different health information managers
Health information manager vs. Reimbursement specialist
A reimbursement specialist is responsible for analyzing insurance documents, processing reimbursement claims, and releasing accurate billing statements for insurance claims. Reimbursement specialists must have excellent analytical skills, especially on performing clerical tasks to evaluate insurance cases, investigate cases, and update the account information of the clients on the database. They should also have impeccable communication skills and understanding of the insurance processes to be able to coordinate with the clients, explaining the procedures of their claims accurately, and coordinate with the insurance management to improve the claims processes.
While similarities exist, there are also some differences between health information managers and reimbursement specialist. For instance, health information manager responsibilities require skills such as "transcription," "patient care," "rehabilitation," and "profiling." Whereas a reimbursement specialist is skilled in "customer service," "appeals," "medicare," and "medical terminology." This is part of what separates the two careers.
Reimbursement specialists earn the highest salaries when working in the pharmaceutical industry, with an average yearly salary of $41,366. On the other hand, health information managers are paid more in the health care industry with an average salary of $60,429.The education levels that reimbursement specialists earn slightly differ from health information managers. In particular, reimbursement specialists are 4.6% less likely to graduate with a Master's Degree than a health information manager. Additionally, they're 0.9% less likely to earn a Doctoral Degree.Health information manager vs. Records specialist
Records Specialists are administrative professionals who help manage the records of the company. These records may be physical documents or digital copies that are stored in a database. Records Specialists may assist in creating filing systems and knowledge management systems to ensure that the records they keep are easily accessible. They also keep an organized list or database of all the documents that are with them. Records Specialists are in charge of pulling up records upon the request of different departments or individuals. If they are working with physical copies, they ensure that these documents are returned to them. If they are working with digital copies, they ensure that the files they share are kept confidential. Records Specialists may also be in charge of analyzing trends and creating records-related reports.
Each career also uses different skills, according to real health information manager resumes. While health information manager responsibilities can utilize skills like "patients," "transcription," "patient care," and "rehabilitation," records specialists use skills like "customer service," "data entry," "office equipment," and "word processing."
Records specialists earn a lower average salary than health information managers. But records specialists earn the highest pay in the government industry, with an average salary of $37,273. Additionally, health information managers earn the highest salaries in the health care with average pay of $60,429 annually.In general, records specialists achieve similar levels of education than health information managers. They're 3.8% less likely to obtain a Master's Degree while being 0.9% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for Health Information Managers in the next 3-5 years?
Jamie Rauscher RVT
Medical Manager, Animal Hospital of Towne Lake and Cat Clinic of Woodstock
Health information manager vs. Records analyst
A records analyst is responsible for maintaining the security and efficiency of record management processes for storing information and files in the database. Records analysts review documents and sort data accordingly, following organizational procedures in proper disposal of outdated documents. They also update client accounts and business information in the system, managing retention schedules, and strategizing effective data management techniques. A records analyst must have excellent knowledge of computer navigation, especially in using software applications for filing and coding data.
The required skills of the two careers differ considerably. For example, health information managers are more likely to have skills like "patients," "transcription," "patient care," and "rehabilitation." But a records analyst is more likely to have skills like "data entry," "powerpoint," "sharepoint," and "retention schedules."
Records analysts earn the best pay in the professional industry, where they command an average salary of $54,922. Health information managers earn the highest pay from the health care industry, with an average salary of $60,429.records analysts typically earn similar educational levels compared to health information managers. Specifically, they're 0.6% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.Health information manager vs. Medical biller coder
A medical biller coder is responsible for handling the billing processes and insurance within a hospital, clinic, or similar facility. They must gather patient information and records to analyze and translate them into codes according to the insurance and medical guidelines. Moreover, it is crucial to verify all patient forms and ensure their accuracy as it will serve as a basis on essential documents and medical record-keeping. There may also be instances where a medical biller coder must devise payment plans for patients, communicate with families and guardians, and coordinate with physicians.
Even though a few skill sets overlap between health information managers and medical biller coders, there are some differences that are important to note. For one, a health information manager might have more use for skills like "transcription," "patient care," "rehabilitation," and "profiling." Meanwhile, some responsibilities of medical biller coders require skills like "medical billing," "customer service," "cpt-4," and "hcpcs. "
In general, medical biller coders earn the most working in the professional industry, with an average salary of $39,875. The highest-paying industry for a health information manager is the health care industry.medical biller coders reach lower levels of education compared to health information managers, in general. The difference is that they're 7.4% more likely to earn a Master's Degree, and 0.9% less likely to graduate with a Doctoral Degree.Types of health information manager
Updated January 8, 2025
