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Health Care Assistant skills for your resume and career

Updated January 8, 2025

4 min read

Quoted Experts

Comora Sarah,

Comora Sarah

Below we've compiled a list of the most critical health care assistant skills. We ranked the top skills for health care assistants based on the percentage of resumes they appeared on. For example, 20.1% of health care assistant resumes contained patients as a skill. Continue reading to find out what skills a health care assistant needs to be successful in the workplace.

15 health care assistant skills for your resume and career

1. Patients

Here's how health care assistants use patients:

Maintained unit safety, facilitated daily activity of the patients and ensured human rights for the intellectually disabled patients were observed.
Demonstrate effective communication with patients, families and medical staff to ensure exceptional patient experience.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how health care assistants use customer service:

Provide General health and contraceptive information to clients and perform clerical functions with excellent customer service.
Supported the clinicians in exams ensuring clinic efficiency and enhancing customer service and improve center productivity.

3. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how health care assistants use healthcare:

Utilized various healthcare software/platforms for accurate data entry and research functions.
Prepared PCM appointing and healthcare utilization reports.

4. Patient Appointments

Here's how health care assistants use patient appointments:

Communicated pertinent information regarding returning outpatient appointments and schedules.
Answer phones, schedule all patient appointments, fax, copy, and handle patient med orders.

5. Direct Patient Care

Here's how health care assistants use direct patient care:

Direct patient care, non-invasive: basic hygiene needs toileting, ambulation, feeding, etc.
Assist with direct patient care such as giving medication, bathing, and other everyday activities.

6. Medical Equipment

Medical equipment refers to apparatus for use in medical procedures.

Here's how health care assistants use medical equipment:

Participate in routine clinic facility and medical equipment maintenance and client care audits to meet quality assurance standards.
Communicate with durable medical equipment vendors to negotiate and authorize payment for equipment.

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7. Compassion

Here's how health care assistants use compassion:

Demonstrated compassion and professionalism while delivering dialysis treatment to high-risk populations.
Demonstrated compassion and encouragement during tough moments.

Select Skills To Add To Your Resume

Patients

Customer Service

Healthcare

Patient Appointments

Direct Patient Care

Medical Equipment

8. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how health care assistants use vital signs:

Monitor and document vital signs and/or change conditions under specialized supervision.
Assist patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring.

9. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how health care assistants use cpr:

Teach CPR, First Aid and DCW; make sure all certification of all caregivers are up to date.
Maintained bi-annual licensing for First Aid, Child, Infant, and Adult CPR.

10. Home Health

Here's how health care assistants use home health:

Provided exceptional Home Health Care with minimal or no managerial supervision.
Performed duties in nursing homes, home health, one on one, hospital, clinic and retirement centers.

11. PET

Here's how health care assistants use pet:

Assisted customers with scheduling appointments, attending to pet medical and behavioral issues, and addressing customer concerns.
Assisted with return of missing pets, animal adoptions, licensing, breed behavior and pet education.

12. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how health care assistants use ehr:

Performed clerical duties in EHR; answered phones and triaged calls appropriately.
Experience with EHR, NexGen.

13. EKG

Here's how health care assistants use ekg:

Administered Immunizations, oral and injectable medicines Performed blood draws for lab specimens, EKG's, IV's.
Participated in continuing education courses to develop further specialization in performing EKG's and monitoring Cardiac Telemetry.

14. Blood Pressure

Here's how health care assistants use blood pressure:

Provided in-home private-patient care and companionship, checked blood pressure, administered insulin
Post op hook up blood pressure and pulse ox to vitals machine monitored automatically every 15 min.

15. Catheter

Here's how health care assistants use catheter:

Assisted nurses with cleaning rectal tube, G-tube, and regular catheter insertion.
Cleaned and emptied catheter.Repositioning and turning to prevent bedsores.

5 Health Care Assistant Resume Examples

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Ann Watson Health Care Assistant Contact Information Tampa, FL (420) 555-9936 awatson@example.com Skills • Daily Living Activities • Mental Health • PCA • Patient Care • Health Care • Behavioral Training • Direct Supervision • Dementia • Individual Needs • Physical Condition Employment History Health Care Assistant 2013 - Present Manor Tampa, FL • Provided catheter care, and assisted with activities of daily living - personal hygiene, ambulation, and feeding. • Litigated cases for health care clients in the areas of medical malpractice, commercial, and employment law. • Home health care for a diverse case load up to 8 patients. • Work with nurses to ensure total patient care for a variety of medical reasons Ability to follow complex instructions Ability to multitask Resident Care Associate 2012 - 2013 Manor Tampa, FL • Assisted licensed nursing staff in providing direct and indirect patient care. • Worked with long term care patients Transferred patients using Hoyer lift and sit to stand mechanical lift • Assist with ADL's for resident's on sub-acute . • Provide direct services to the male population from the Department of Mental Health and Substance Abuse. • Assist with any behavioral issues or crisis as they occur. Psychiatric Technician 2011 - 2012 Mental Health Systems Tampa, FL • Create monthly treatment plans to show each residents monthly activities, behaviors and personal goals. • Provide direct service to individuals who require mental health services and support. • Acted as member of a multidisciplinary treatment team and reports to the Patient Care Manager. Education Associate's Degree Psychology 2009 - 2011 University of South Florida Tampa, FL


Sara Mason Health Care Assistant Contact Info New York, NY (370) 555-4967 smason@example.com Skills Treatment PlansCNABehavioral TrainingPatient CareHealthcareEmergencyIVADLIntellectual DisabilitiesDialysis Treatment Employment History Health Care Assistant 2018 - Present Englewood Hospital and Medical Center New York, NY • Provide patient care to 10-17 patients each day. • Assist with Admissions Measure Vital Signs Assist with Personal Care Specimen Collection • Provide personal care to the patient in a compassionate and understanding manner consistent with the hospice philosophy. • Provided direct patient care to diverse patient population in step- down unit. • Maintained accurate records of patient care, condition, progress, and concerns. • Created and implemented Standard Operating Procedures and policies for best practice and quality patient care. Patient Care Technician 2017 - 2018 Englewood Hospital and Medical Center New York, NY • Assist with Admissions Measure Vital Signs Assist with Personal Care Specimen Collection • Perform point of care glucose monitoring as directed by RN. • Provide all personal care to disabled or elderly patients. Habilitation Technician 2015 - 2017 Selfhelp Community Services New York, NY • Direct Support Passing Meds Escorting Residents to their destination Cooking Cleaning Shopping • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care. • Provided nursing, psychiatric and personal care to mentally ill, emotionally disturbed and mentally retarded patients. • Provided one-on-one services to individuals with developmental and intellectual disabilities. Education High School Diploma 2015 - 2015


Ann Watson Health Care Assistant Tampa, FL awatson@example.com (420) 555-9936 Experience Health Care Assistant 2013 - Present ManorTampa, FL • Provided catheter care, and assisted with activities of daily living - personal hygiene, ambulation, and feeding. • Litigated cases for health care clients in the areas of medical malpractice, commercial, and employment law. • Home health care for a diverse case load up to 8 patients. • Work with nurses to ensure total patient care for a variety of medical reasons Ability to follow complex instructions Ability to multitask Resident Care Associate 2012 - 2013 ManorTampa, FL • Assisted licensed nursing staff in providing direct and indirect patient care. • Worked with long term care patients Transferred patients using Hoyer lift and sit to stand mechanical lift • Assist with ADL's for resident's on sub-acute . • Provide direct services to the male population from the Department of Mental Health and Substance Abuse. • Assist with any behavioral issues or crisis as they occur. Psychiatric Technician 2011 - 2012 Mental Health SystemsTampa, FL • Create monthly treatment plans to show each residents monthly activities, behaviors and personal goals. • Provide direct service to individuals who require mental health services and support. • Acted as member of a multidisciplinary treatment team and reports to the Patient Care Manager. Skills Daily Living Activities Mental Health PCA Patient Care Health Care Behavioral Training Direct Supervision Dementia Individual Needs Physical Condition Education Associate's Degree Psychology 2009 - 2011 University of South FloridaTampa, FL


Jerry Lee Health Care Assistant Employment History Health Care Assistant 2019 - Present Amazing StoresWest Orange, NJ • Assisted senior patients in all aspects of personal care Responsible to pick up medications and local transportation to senior residents • Follow personal care plans and document behaviors and changes in residents. • Provide personal care as needed. Registered Nursing Assistant 2016 - 2019 ManorWest Orange, NJ • Documented according to plan of care established by RN MDS coordinator. • Performed Individual Patient Care * Checked & Recorded Vitals in Epic * Accu-checks for Blood Glucose Monitoring • Recognize emergencies, intervene appropriately, including initiation of CPR and use of AED. Classroom Assistant 2014 - 2016 Clark County School DistrictLas Vegas, NV • Teach basic levels of mathematics, reading, writing, and science. • Certified in CPR and first aid, Wa food handlers and basic 20 hour Stars • Learned classroom management, small group administration and the development of individual educational plans. • Assist students with personal care, positioning, augmentative communication, and activities of daily living. • Assisted the teachers in carrying out lesson plans and helped serve and assist during snack time. Education Associate's Degree Early Childhood Education 2012 - 2014 Grand Canyon UniversityPhoenix, AZ Contact Information West Orange, NJ (690) 555-7083 jlee@example.com Skills RN Personal Care Special Education Child Care EMR Emergency Classroom Management CNA CPR Bulletin Boards


Emily Elliott Health Care Assistant Malvern, PA (400) 555-1485 eelliott@example.com Skills Community Health Educational Programs Scheduling Appointments Internet Health Office Externship EKG Communication Patient Care Customer Orders Employment History Health Care Assistant 2019 - Present JEVS Human ServicesMalvern, PA • Performed health care related tasks such as dispensing medication whenever patient needed assistance. • Educated patients/families on health care needs, conditions, options etc. • Cared for elderly clients with disabilities, prepared meals, bathed, ran errands, companionship, etc. • Provided excellent patient care while maintaining the confidentiality of information. Patient Care Technician 2017 - 2019 DaVitaMalvern, PA • Communicate patient condition, vitals and medical issues to RN. Medical Internship 2016 - 2017 D-R SERVICESNew York, NY • Sterilized surgical instruments, Drew blood, and preformed an EKG. • Established good relationships between patients and doctor's office -Scheduled appointments with patients -Updated medical records and prepared new patient information • Input information and updated patient electronic medical records. Education Certificate Psychology 2015 - 2016 New York UniversityNew York, NY

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What skills help Health Care Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Health Care Assistant resumes?

Comora Sarah

Assistant Clinical Professor, Merrimack College

Experience in the industry, Dementia training, BLS certification

What soft skills should all Health Care Assistants possess?

Comora Sarah

Assistant Clinical Professor, Merrimack College

Ability to effectively communicate with all patients and interdisciplinary team members, willing to be flexible with shifts and scheduling, a team player with a great work ethic.

What hard/technical skills are most important for Health Care Assistants?

Comora Sarah

Assistant Clinical Professor, Merrimack College

Ability to accurately take and record vital signs, safe patient mobility practice, and ability to assist clients with activities of daily living.

What Health Care Assistant skills would you recommend for someone trying to advance their career?

Penny Ridenour

Dean of School of Health Sciences, Oklahoma State University - Oklahoma City

To differentiate yourself from the other new professionals entering healthcare after graduation, pay attention to the soft skills employers are looking for. Listening, empathy, and communication skills polish professional persona. Also, developing skills in resiliency will equip new professionals for a growing career in healthcare.

Do you want to know more?

List of health care assistant skills to add to your resume

The most important skills for a health care assistant resume and required skills for a health care assistant to have include:

Patients
Customer Service
Healthcare
Patient Appointments
Direct Patient Care
Medical Equipment
Compassion
Vital Signs
CPR
Home Health
PET
EHR
EKG
Blood Pressure
Catheter
Quality Care
Exam Rooms

Patient Education
Triage
Phlebotomy
Cleanliness
Patient Rooms
Care Plan
Patient Charts
Medical Procedures
ICU
Surgical Procedures
Foley Catheters
Scheduling Appointments
Medical History
Meal Preparation
Blood Glucose
Senior Care
Physical Therapy

ADL
Medication Administration
Medical Care
Insurance Verification
Front Desk
Medicaid
Family Planning
HIPAA
Tracheostomy
Medical Billing
EMR
Birth Control
Oral Hygiene
Emotional Support
Alzheimer

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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