Health Advisor resume examples for 2025
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Health Advisor Resume
Work Experience Health Advisor, United Medical Resources - Westborough, MA 2019 Complete trainings and adhere to healthcare policies Assisted members with appointment scheduling. Respond to complex customer calls for plan members and health care providers. Intervene with healthcare providers on behalf and resolve complex issues through multiple databases. Customer Advisor, Sitel Operating - Las Vegas, NV 2012 - 2019 Assist customers with Troubleshooting Internet connectivity issues. Provided positive feedback to all csr's on my team. Updated customer accounts and explained account details over the phone. Customer Care Professional, Sitel Operating - Las Vegas, NV 2010 - 2012 Respond to member telephone calls and assists with information requests. Handle inbounds calls, Troubleshoot, Technical Support, Collecting Payment, Solve Customer problems, Setup Payment Arrangement Installed software, modified and repaired hardware and resolved technical issues. Handled customer service related inquiries concerning billing discrepancies, service plan adjustments and equipment trouble shooting on their Verizon Wireless service. Started work as Palm Pilot customer service and technical support adviser assisted with any operational software and hardware use issues. Skills Education High School Diploma 2005 - 2005 |
Community Health Advisor Resume
Jack Greene Community Health Advisor Employment History: Peace Corps - Washington, DC 2019 Community Health Advisor • Collaborated with local NGOs to address community need for education materials. • Supported various NGOs, including Centre Valbio's mobile health clinic providing aide to isolated villages in the Madagascar rainforest. • Trained, supervised and co-facilitated health workshops with Community Health Workers. • Promoted sexual health and family planning programs for local teens and adults. • Performed initial intakes, discharges, mental health assessments, co-facilitated group and individual therapy sessions. Daniel J. Edelman Holdings - Atlanta, GA 2016 - 2019 Community Health Advisor • Escort patients to the Emergency Room. • Partnered with teammates to resolve complex issues. • Maintain service center expectations as well as company policies and procedures. • Monitored and evaluated community members and prepared written reports. JFCS Atlanta - Atlanta, GA 2015 - 2016 Community Health Internship • Assume responsibility for assigned families' primary health care at center level. • Prepared policy briefs concerning mental health policy trends and issues in the state of Texas. • Plan and manage Georgetown's largest health promotion event - THRIVE Week (3000+ students attended. • Assisted women of Fulton County with substance abuse. Skills: Health Education, Family Planning, Substance Abuse, Community Outreach, Local Schools, Community Members, Health Information, Treatment Plans, HIV, Outreach Services Education: Georgia State University - Atlanta, GA 2012 - 2015 Bachelor's Degree Biology |
Public Health Advisor Resume
Billy Bryant Public Health Advisor Experience: Public Health Advisor CPSTF Washington, DC 2018 • Related the 10 essential public health services to program activities for the assigned 6 awardees. • PROGRAM PLANNING Designed and developed multiple strategies to address public health needs for the assigned 6 awardees. • Developed operational plans and policies necessary to achieve health education objectives and services related to community and non-pharmaceutical interventions. • Provided direct disease intervention support by contacting, locating and counseling clients. Public Health Advisor Kaiser Permanente Rockville, MD 2013 - 2018 • Facilitated health education classes for patients and employees, both in-person and webinar-based. • Partner with internal and external health care providers, community organizations, and non-profit associations. Community Health Promoter Amherst Public Library Springfield, MA 2007 - 2013 • Conducted biopsychosocial mental health assessments at the DMH level, as well as all needed paperwork and documentation per DMH. • Collaborate alongside clinicians to assess and diagnose individual's mental health needs. • Maintained all treatment plans for each client. Skills • HHS • CMS • County Health Department • Community Members • Program Operations • Disease Intervention • Local Youth • Blood Pressure • Patient Care • Health Education Education: Master's Degree Springfield College Springfield, MA 2006 - 2007 • Major: Human Services Bachelor's Degree New York University New York, NY 2003 - 2006 • Major: Psychology |
How to write a health advisor resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the health advisor role.
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in health advisor-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These tips will help you demonstrate why you are the perfect fit for the health advisor position.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical health advisor skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a health advisor resume:
- Patients
- Employee Engagement
- Social Work
- Mental Health
- Global Health
- Excellent Interpersonal
- Inbound Calls
- Health Insurance
- HIPAA
- Open Enrollment
- Appeals
- Outbound Calls
- Health Education
- Plan Changes
- Health Programs
- Rate Increases
- Facilitate Enrollment
- Marketplace
- Medicare Advantage
- Support Resources
- Outbound Communications
- Schedule Adherence
- Appointment Scheduling
- Quality Standards
- Medical Benefits
- Enrollment Process
- CPT
- Blood Pressure
- Member Retention
- Hippa
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How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the health advisor.
How to write health advisor experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are great bullet points from health advisor resumes:
Work History Example #1
Health Advisor
Life Extension
- United Healthcare is one of the leading companies in insurance in the US.
- Resolved complex healthcare related issues by taking ownership of medical consumer and provider concerns.
- Experienced with HIPAA guidelines and regulations.
- Served as initial contact for members seeking healthcare resources.
- Educated patients on preventive healthcare screenings.
Work History Example #2
Customer Care Professional
Teletech Holdings
- Represented a telecommunications company on the wireless business.
- Maintained open communication with area sales managers.
- Handled incoming calls for local cable service provider to receive payments and service orders, and resolve cable/Internet problems over the phone
- Solved customer's equipment and internet related issues.
- Provided sales, telecommunications troubleshooting, and customer service for the Sprint-Nextel Corporation
Work History Example #3
Customer Care Representative
Verizon
- Educated customers on our broadband, entertainment and telecommunications products and services via telephone.
- Coordinated communication between customers, team leads and Network Operations Center.
- Satisfied monthly sales quotas by selling telecommunication and data services.
- Facilitated troubleshooting for equipment errors, while educating customers on existing and new products.
- Answered inbound/outgoing calls from customers on phone, internet, accounts.
Work History Example #4
Health Advisor
UnitedHealth Group
- Collaborated with the Research department to obtain options for healthcare treatment, physicians and facilities.
- Licensed Medicare health insurance Agent.
- Adhered to compliance with HIPAA policy and regulations.
- United Healthcare is one of the leading companies in insurance in the US.
- Assisted members with claims questions, benefits questions, pharmacy questions and worked with internal partners to correct issues.
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Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2005 - 2005
Highlight your health advisor certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your health advisor resume:
- Certified Professional, Life and Health Insurance Program (CPLHI)
- Advanced First Aid & CPR
- Certified in Public Health (CPH)
- Certified Professional - Human Resource (IPMA-CP)