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  • Head of VIP

    Nemesis Corporation

    Remote Head Teller Job

    Head of VIP Salary: €20,000 per month + performance based bonus Join a passionate and dynamic team as the Head of VIP for some of the most renowned brands in the iGaming industry. If you have proven experience in managing VIP teams and are ready for new challenges, this opportunity is for you. You will be responsible for leading and coordinating the entire team of VIP Managers. You will develop and implement customer loyalty strategies, maximizing their satisfaction and contributing to the growth of the company. Responsibilities:Manage, supervise, and develop a team of VIP Managers.Monitor the performance of VIP Managers, guide them, and assist them in their daily tasks.Develop personalized strategies to maximize the experience of VIP clients.Ensure optimal loyalty and satisfaction of VIP clients through personalized services.Ensure compliance with regulatory requirements related to gaming licenses.Provide regular reporting on the results and performance of the team. Profile Required:Proven experience in managing a team of VIP Managers or a similar role in the iGaming industry.Strong leadership and team management skills.Excellent communication and client relationship skills.Ability to work autonomously and remotely.Knowledge of regulated markets and gaming licenses.Proficiency in English (written and spoken); knowledge of other languages is a plus. Conditions:This position is open to candidates already employed.We are looking for a motivated person capable of managing an international team and providing high-quality customer service. €20,000 - €20,000 a month Why Join Us? - Work with renowned casino brands in the iGaming industry. - Very attractive salary with the possibility to work remotely. - Grow in a dynamic environment with exciting career opportunities. - You can refer one person: €8,000 If you are ready to take on this challenge and grow a team of VIP Managers while providing a unique experience to our VIP clients, send us your application!
    $33k-67k yearly est. 22d ago
  • Head Teller

    United Community Bank 4.5company rating

    Remote Head Teller Job

    United Community is seeking a Head Teller to join our team. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role What You'll Do: Manage the daily operations of the teller line, including processing transactions and balancing the vault Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures Assist customers with account inquiries, deposits, withdrawals, and other transactions Identify opportunities to cross-sell bank products and services to customers Ensure that all teller transactions are processed accurately and efficiently Requirements for Success: 3+ years of previous banking or cash handling experience in teller related function, including formal teller training Strong attention to detail and ability to multitask Excellent verbal and written interpersonal communication skills Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. Conditions of Employment: Must be able to pass a criminal background & credit check This is a full-time, non-remote position Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $31k-36k yearly est. 22h ago
  • Virtual Teller - Downtown Birmingham

    Amfirst Career

    Remote Head Teller Job

    Role: Provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members. Working Hours: 4/10's with an off day on Thursday Essential Functions & Responsibilities: Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals. Ensures that proper endorsements and identification are obtained and follows Credit Union policies and procedures. Works with multiple software programs concurrently to complete transactions, and communicates with more than one member simultaneously. Provides a high level of professional and courteous service while observing due diligence for validity of transactions. Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements. Supports Credit Union growth by recognizing opportunities to promote Credit Union products to meet members' needs. Performs other job-related duties as assigned. Performance Measurements: Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher. Balance and accurately post transactions with minimal errors on a daily basis. Proactively seek opportunities to identify appropriate products and services for the betterment of the member. Maintain a dependable record of attendance and timeliness. Maintain a professional work environment and businesslike appearance. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills: Must have excellent written and verbal communication skills and interpersonal skills in order to interact professionally and effectively with members via video transmission equipment. Must be comfortable, professional and friendly on camera. Able to prioritize tasks, deal effectively with competing and changing priorities and meet deadlines. Accurate, detail-oriented and organized. Good knowledge and understanding of Credit Union products, services, policies and procedures. Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes, but is not limited to Reg CC and CTR requirements. Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. Must be able to use multiple software applications simultaneously. Work Environment: Cube environment with majority of time sitting at desk using video equipment to interact with members.
    $26k-33k yearly est. 6d ago
  • Virtual Teller - Downtown Birmingham

    America's First Federal Credit Union 4.5company rating

    Remote Head Teller Job

    Role: Provides real time teller assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). Performs a variety of financial transactions. Provides professional, prompt, and courteous service and respects the confidentiality of members. Working Hours: 4/10's with an off day on Thursday Essential Functions & Responsibilities: * Through video transmission via the Interactive Teller Machine (ITM), processes a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals. Ensures that proper endorsements and identification are obtained and follows Credit Union policies and procedures. * Works with multiple software programs concurrently to complete transactions, and communicates with more than one member simultaneously. * Provides a high level of professional and courteous service while observing due diligence for validity of transactions. * Performs end of day balancing according to procedures. Adheres to security, audit, and compliance requirements. * Supports Credit Union growth by recognizing opportunities to promote Credit Union products to meet members' needs. * Performs other job-related duties as assigned. Performance Measurements: * Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher. * Balance and accurately post transactions with minimal errors on a daily basis. * Proactively seek opportunities to identify appropriate products and services for the betterment of the member. * Maintain a dependable record of attendance and timeliness. * Maintain a professional work environment and businesslike appearance. Knowledge and Skills: Experience: One year to three years of similar or related experience. Education: A high school education or GED. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills: Must have excellent written and verbal communication skills and interpersonal skills in order to interact professionally and effectively with members via video transmission equipment. Must be comfortable, professional and friendly on camera. Able to prioritize tasks, deal effectively with competing and changing priorities and meet deadlines. Accurate, detail-oriented and organized. Good knowledge and understanding of Credit Union products, services, policies and procedures. Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities. This includes, but is not limited to Reg CC and CTR requirements. Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties. Must be able to use multiple software applications simultaneously. Work Environment: Cube environment with majority of time sitting at desk using video equipment to interact with members.
    $29k-34k yearly est. 2d ago
  • Virtual Teller

    Texas Tech Federal Credit Union 3.0company rating

    Remote Head Teller Job

    div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Lubbock Operations Campus - Lubbock, TX/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/divdiv class="row form RowStandard" id="Education Level-row" div class="form Line"div aria-label="Education Level" name="Education Level"span aria-label="Education Level" class="" name="level"High School Diploma/GED/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Travel Percentage-row" div class="form Line"div aria-label="Travel Percentage" name="Travel Percentage"span aria-label="Travel Percentage" class="" name="level"Negligible/span/div/div/divdiv class="row form RowStandard" id="Job Shift-row" div class="form Line"div aria-label="Job Shift" name="Job Shift"span aria-label="Job Shift" class="" name="level"Day/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Banking/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Job Posting Date(s)/h2/divdiv aria-label="Job Posting Date(s)" class="row padding Bottom" name="posting_dates"div class="col-md-6 local-tax-col local-ee" name="dates_local_left"div class="row form RowStandard" id="Start Date-row" div class="form Line"div aria-label="Start Date" name="Start Date"span aria-label="Start Date" class="" name="level"03/11/2025/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="dates_local_right"div class="row form RowStandard" id="End Date-row" div class="form Line"div aria-label="End Date" name="End Date"span aria-label="End Date" class="" name="level"03/26/2025/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongspan style="font-family:Arial, sans-serif;"/span/strong/span/span/p p /p pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"The Virtual Teller focuses on building member trust and strengthening member relationships through superior service. As the primary contact for inquiries and transactions, the Virtual Teller is charged with embracing an attitude of lifetime learning and excelling in creating the very best member experience. The Virtual Teller's core authority rests in his/her ability to accurately assess member needs and provide effective solutions in a kind and caring manner./span/span/span/p p style="margin-right:26px;" /p pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongspan style="font-family:Arial, sans-serif;"Duties amp; Responsibilities/span/strong/span/span/p p /p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Serve Texas Tech CU members and employees pleasantly and professionally in accordance with Texas Tech CU core values of Trust, Respect, Excellence, Kindness, and Stewardship./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Greet and welcome every member in a professional, TREKS manner. /span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Answer member requests, inquiries, complaints, and concerns in a timely, accurate, and kind manner whether received in-person, online, or by telephone./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Complete member transactions through interactive (digital) teller machines (ITM's)./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Receive and process checks, cash, and mail in payments from members./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Assist members with completing check orders and changes of address as needed; provide troubleshooting assistance per members' request./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Support Texas Tech CU staff in researching and resolving routine member questions, problems or complaints regarding Texas Tech CU products and services./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Mail, fax, or email documentation as needed./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Maintain a thorough working knowledge of Texas Tech CU policies and procedures./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Maintain knowledge of all state and federal regulations that are applicable to Virtual Teller position./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Attend and participate in job-related training sessions./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Maintain member confidentiality./span/span/span/li lispan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"Ability to adapt to changing organizational and operational needs; may take on additional duties and responsibilities as needed. /span/span/li /ul/span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"strongspan style="font-family:Arial, sans-serif;"Skills amp; Qualifications/span/strong/span/span/p p /p ul lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Must be at least 18 years of age/span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"High school diploma or equivalent required/span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Previous Teller, Customer Service, Retail, or Food Service experience is preferred./span/span/span /li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Experience meeting individual and team goals. /span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Ability to build rapport with all members/callers and stay calm under pressure. /span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Excellent communication skills, both oral (over the phone) and written. /span/span/span/li lispan style="font-size:11pt;"span style="font-family:Calibri, sans-serif;"span style="font-family:Arial, sans-serif;"Ability to multitask accurately and promptly./span/span/span/li /ul p style="text-align:center;" /p p style="text-align:center;" /p pemspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations/span/span/emspan style="font-size:11pt;"span style="font-family:Arial, sans-serif;"./span/span/p/span/div/div/div/div
    $25k-31k yearly est. 11d ago
  • Virtual Bank Teller

    Embark Recruiting Solutions

    Remote Head Teller Job

    Title: Virtual Bank Teller Duration: Contract to Hire Our client, a leading digital bank, has an immediate need for Virtual Bank Tellers. The Virtual Bank Tellers will demonstrate excellent decision-making abilities, mitigate risk and ensure contractual Service Level Agreements are adhered to. This role also serves as part of the Digital Support Team by fielding all incoming customer phone calls and various forms of digital communication from clients. This position is responsible for solving customer issues, performing various account maintenance requests and providing additional support as necessary to create a seamless one touch resolution for each customer. This role also requires a high level of dedication to providing excellent customer service both over the phone and through various digital channels. This position requires schedule flexibility in order to meet the Company's scheduling demands of a 24/7/365 Contact Center. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: • Efficiently answer inbound calls, secure messages and other communications from digital bank clients. • Accurately manage communication for new digital bank customers related to new account onboarding. • Solve problems and answer questions; listen to and anticipate clients' needs in order to completely and accurately resolve their issue on first contact, reporting problems in systems and identifying client impacting situations proactively • Utilize numerous programs and systems to investigate, troubleshoot and resolve client tickets and inquiries. • Actively participate in testing of bank environments, validation of data and use of systems to adequately verify new code and enhancements are fully vetted. • Monitor Digital Bank applications and decision based on structured account onboarding procedures while adhering to respective regulations and policies. • Complete all transactions with accuracy and within guidelines, policies or procedures, exercising discretion and independent judgement. • Develop oneself professionally by participating in training, engaging in self improvement initiatives and skill-building activities to enhance product knowledge, systems knowledge, sales and client relations skills. • Actively participate in coaching and feedback sessions by setting goals and achieving results. • Proactively take advantage of opportunities to become more involved with job training on processes or procedures through daily job functions. • Perform all other related duties as required or assigned. QUALIFICATIONS: • Associate's Degree or equivalent experience in a related field • Experience working within a Bank or Credit Union in a customer service role (Bank Teller, etc.) • Working knowledge of computer hardware and software systems, and diagnostic utilities • Expert communication and documentation skills, both verbal as well as written • Strong technical training skills and detail oriented • Exceptional interpersonal and client engagement skills • Proven analytical and problem solving abilities • Ability to prioritize work to meet deadlines • Maintain flexibility in schedule to allow for occasional travel
    $25k-32k yearly est. 2d ago
  • Teller

    Myusa Credit Union

    Head Teller Job In Middletown, OH

    MyUSA Credit Union is an over $350 million financial institution with offices in Middletown (2), Trenton, Kettering (2), Moraine, Piqua, Springfield and Vandalia. We are seeking interested candidates for a Teller position at our Plaza branch in Middletown, OH. The Teller position is expected to provide extraordinary member service both in person and over the phone, following the standards as set forth by the Credit Union. Teller Responsibilities include: Accurately process member transactions Successfully sell / refer products and services to new and existing members through anticipating our members' financial needs Ideal candidate will thrive in an environment where individuals are encouraged to be self-starters, but also work in collaboration with team members Teller Qualifications include: Live the values: Positive Empowerment, Compassionate Relationships, Transformative Service, and Collaborative Innovation. (Visit ************************* to learn more) Previous sales and cash handling experience preferred Effective communication skills (oral and written) Strong organizational skills to provide a high level of accuracy on all transactions Possess team “attitude” and professionalism at all times Strong computer skills and ability to operate standard office equipment as needed to perform the role such as computer, calculator, copier Minimum High School Graduate MyUSA Credit Union is an equal opportunity employer. Job Type: Full-time Benefits: 401(k) Matching Generous Paid Time Off (PTO) Company paid Life, AD&D and Disability Insurance Credit Union membership Health, Dental, & Vision insurance Employee Assistance Program Flexible Spending Account Health Savings Account Referral program Physical setting: Office Schedule: Day shift Starting wages: $16 - $17 hourly Experience: Cash handling: 1 year (Preferred) Banking: 1 year (Preferred) Customer service: 1 year (Preferred)
    $16-17 hourly 17d ago
  • Personal Teller (Part-Time)

    General Electric Credit Union 4.8company rating

    Head Teller Job In Cincinnati, OH

    Personal Teller General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: Through Interactive Teller Machines (ITM), the Personal Teller administers all teller transactions virtually and assists with ensuring any additional member's needs are directed to the appropriate GECU team member ensuring a positive member experience. Essential Responsibilities: Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, etc. via video sessions following appropriate policies and procedures Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability Determine additional holds as necessary and communicate this information with members effectively Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation Collaborate with and refer members to branch team members through internal communications as necessary to complete or resolve additional issues that have been uncovered during the video session Guide members through self-service handling of account maintenance requests through digital channels Responsible for daily balancing procedures Perform other duties to support Virtual Branch Services as necessary Education and Experience: High school diploma or GED required One year of customer service experience preferred Knowledge, Skills, and Abilities: Great interpersonal and verbal communication skills, to deliver an impactful and positive experience Ability to function well in a fast-paced call center environment High attention to detail in reviewing member accounts and processing transactions Strong computer skills with proficiency in Microsoft Office products At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off - paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms
    $34k-40k yearly est. 36d ago
  • Teller - Xenia Office

    Park National Bank 3.8company rating

    Head Teller Job In Xenia, OH

    RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge. Utilize product knowledge to assist customers and suggest products and services to meet their needs Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations Complete periodic in-branch communication and promotion activities specific to the office, if applicable. Communicate recommendations for improved work flow and service to customers. Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks Deliver a consistent, high level of service within our Serving More standards Other duties as assigned COMPETENCIES Interpersonal/Customer Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Organizational Skills/Detail Oriented Able to Multi-Task or Juggle Priorities Ability to work as part of a team Active listening skills with an ability to proactively identify and recommend products and services Ability to work independently and handle basic customer issues EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency. SCHEDULE Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am - 12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and full-time. A minimum of 37.5 hours per week is required in order to maintain eligibility for full-time status. Generally this position will require 37.5 - 40 hours per week.
    $31k-34k yearly est. 18d ago
  • Teller

    PNC 4.1company rating

    Head Teller Job In Maineville, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Maineville, Ohio at the Maineville retail banking branch. **Job Description** + Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. + Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. + Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. + Applies product and procedural knowledge to solve customer's problems. + Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. + To learn more about this and other opportunities on our team Watch this video (********************************************************************************************************* . **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales **Competencies** Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs **Work Experience** Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** No Degree **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $26k-32k yearly est. 7d ago
  • Part Time Teller

    PNC Bank Na 4.4company rating

    Head Teller Job In Springfield, OH

    Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Springfield, Ohio at the Springfield East retail banking branch.Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive SalesCompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer NeedsWork ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesNo Required License(s) BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $25k-32k yearly est. 4d ago
  • Bank Teller

    Centerbank

    Head Teller Job In Madeira, OH

    The Teller provides quality customer service by determining the financial service needs of each customer; matching the appropriate Bank product or service; and then delivering the product or service in a manner that satisfies the customer while still ensuring regulatory compliance. A Teller will continuously work to improve efficiency in the delivery of Bank products and services to ensure outstanding customer satisfaction. A Teller's responsibilities include a variety of retail operational functions related to the following areas: Operational Efficiency & Accuracy Bank Policies and Procedures Skill Development Communication Key Duties and Responsibilities Operational Efficiency & Accuracy: Performs all required duties encompassing the teller line operation which include, but are not limited to the following: Cash checks and pay out money; receive checks and cash for deposit; Receive mortgage, loan, or other bill payments; Count currency, coins, and checks received; Prepare and verify official bank checks and money orders; Process transactions; night deposits, and mail deposits; Understand, explain and promote Bank products or services; Evaluate needs of customers and determine what products and services will serve their needs; Obtain and process required customer information in order to open accounts according to Bank policies and procedures; Meet production goals as set by management; Complete, sort and file documentation; Quote deposit product rates; Balance currency, coin, and checks in cash drawers in line with policy guidelines; Identify transaction mistakes when debits and credits do not balance and enlist help as needed to resolve more difficult errors; Handle customer concerns and achieve professional resolution of issues; and Assist with open and close procedures. Bank Policy and Procedures: Works to maintain prescribed security controls to protect the office against criminal and fraudulent operations and unnecessary risk or exposure. Maintains a position of trust and responsibility by keeping all customer information and business matters confidential and secured. Complies with the Bank Secrecy Act and all rules and regulations of the federal and state regulatory agencies. Ensures that policies and standard operating procedures are consistently and uniformly followed. Conforms to company's Code of Ethics per employee handbook. Skill Development: Continuously increases knowledge and proficiency through self-motivation, formal education, seminars and in-house training. Accepts all opportunities for additional training on products, services, policies and procedures. Works to ensure that Bank policy is understood and followed. Communication: Possesses good command of written and verbal communication skills in person, in writing, by telephone or through e-mail. Handles customer problems with professionalism. Speaks clearly and persuasively in positive or negative situations and acts as a professional representative of the Bank when assisting customers. Works to resolve issues within the workplace; and requests assistance as needed in order to reach individual goals. Performs other duties as assigned. Job Specifications Education: Minimum high school graduate. Certification: None is required. Experience: Some work experience in the customer service field and cash handling experience, preferred but not required. Knowledge and Skills: Ability to count money and make basic calculations to balance transactions required. Aptitude for PC/keyboard/typing functions; knowledge of NuPoint program (our online teller system) is a plus. Experience with Microsoft Office products desired, but not required. Excellent interpersonal skills and problem-solving skills. Excellent communication skills, both written and verbal. Personal Traits: The qualified candidate is a person who exhibits the following: Professional image to customers and co-workers. Maintain a cooperative work attitude. Ability to interact well with peers and management. Unquestioned integrity and confidentiality. Strong attention to detail with good organizational skills. Ability to work comfortably in a fast-paced environment. Other Position Requirements: This position requires Strict Confidentiality of all financial data and customer information, including but not limited to account information, personal data and requests for information.
    $25k-31k yearly est. 60d+ ago
  • Teller

    PNC Financial Services Group, Inc. 4.4company rating

    Head Teller Job In Cincinnati, OH

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a full time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Cincinnati, OH at the Hartwell retail banking branch. Job Description * Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. * Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. * Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. * Applies product and procedural knowledge to solve customer's problems. * Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. * To learn more about this and other opportunities on our team Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
    $32k-37k yearly est. 7d ago
  • Accessible Prints Customer Services

    Clovernook Center for The Blind 3.3company rating

    Head Teller Job In Cincinnati, OH

    Job Summary: Clovernook Prints (a subsidiary of Center for the Blind and Visually Impaired) is a leading digital printing company committed to delivering high-quality accessible printed materials to our clients. Additionally, our mission is to provide competitive job opportunities for those with vision loss. We are seeking a Customer Service Representative to join our team, someone proficient in the Microsoft Office environment, particularly Word and Outlook. The preferred candidate will possess excellent written and verbal communication skills. In addition to phone support, this position will involve assisting customers with navigating our ecommerce site for print material orders and handling customer invoicing and payment tracking. Principle Duties & Responsibilities: Customer Support Provide exceptional customer service via phone and email. Address customer inquiries, concerns, and issues in a professional and timely manner. Respond to inbound/outbound calls for assigned accounts and contracts with the highest standards of professionalism and customer service. Maintain strict confidentiality of sensitive customer and company information. Ecommerce Site Assistance Guide customers through the online ordering process on our ecommerce site. Assist customers in navigating the site, troubleshooting issues, and ensuring a seamless ordering experience. Invoicing and Payment Tracking Create and track invoices and payments. Assist customers with invoicing inquiries. Collaborate with the finance department to ensure accurate and timely processing of customer payments. Document and Record-Keeping Maintain detailed and accurate records of customer interactions and transactions. Document and report customer feedback for continuous improvement. Collaborate with Other Departments Coordinate with the production and shipping departments to ensure timely delivery of customer orders. Communicate effectively with internal teams to resolve customer issues and enhance the overall customer experience. General Duties Assist in various customer service-related tasks as assigned by the supervisor. Keep immediate work area clean and free of debris. Follow all safety procedures and promote a safe work environment. Contributes to the overall efficiency and effectiveness of Clovernook Prints by performing other tasks, duties, and responsibilities as assigned. Job Requirements: Proficient in Microsoft Office environment, particularly Word and Outlook. Able to use or learn Excel for invoicing and payment tracking. Associates degree in a related field and/or 2-3 years of experience in a Customer Service or Contact Center/Call Center environment, preferred Preference will be given to candidates who are legally blind and proficient with large-screen monitors or screen-magnification software (e.g. ZoomText), if needed. Ability to spend extended periods of time seated at a computer workstation while using a headset, telephone, and computer Post - offer, pre-employment drug screen and background check. Reflects Clovernook's mission, vision and core values in daily interactions with consumers, staff, as well as all internal and external constituencies.
    $23k-31k yearly est. 60d+ ago
  • Teller

    Keybank 4.4company rating

    Head Teller Job In Harrison, OH

    Part Time - 30 hours per week Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them. Responsibilities Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially. Assumes responsibility for the efficient, effective, and accurate performance of teller functions. Proactively work to identify and resolve client servicing issues, escalating as needed Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker Assist clients in achieving their financial goals and objectives through the use of financial wellness tools Participate in morning huddles and end of day debriefs Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines. Review and maintain knowledge of product guides, fees, and policies to stay current on offerings Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications High School Diploma , GED, or equivalent business experience (required) Experience Qualifications Experience in a client service role (required) Experienced in cash handling (required) General understanding of PC with Windows based applications and calculator (required) Tactical Skills Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking) Strong work ethic and high level of integrity Excellent Time management skills Personal Skills Adaptability: Understands that change is inevitable and seeks value in new ways of doing things while coping with day-to-day frustrations, adversities and uncertainties related to change Collaboration: Demonstrates a basic understanding of collaborative processes and provides examples of how collaboration has or can help the organizational reach its goals Critical Thinking: The ability to identify issues, communicate them, and explain the characteristics and steps in effective decision-making Decision Making: The ability to follow directions while identifying a defensible course of action among alternatives Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results Practical Skills Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience Risk Management: Describes key issues and benefits of risk management practices and makes use of organizational resources for risk avoidance and management Storytelling: Describes storytelling techniques, concepts, and potential benefits Change Navigation: Demonstrates the ability to modify work as directed and applies the concept of continuous improvement to develop new skills during change initiatives Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. Job Posting Expiration Date: 04/25/2025 KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
    $32k-36k yearly est. 6h ago
  • CRS / Teller - Eaton, OH - Part Time

    Fifth Third Bank, N.A 4.6company rating

    Head Teller Job In Eaton, OH

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Experience Function: + Promote good customer experience by consistently providing best in class customer satisfaction by adhering to and applying customer experience key behaviors in a friendly demeanor, exemplifying a can-do attitude, and portraying a willingness to help at all times. + Have a developed rapport with the customer base and have knowledge of account ownership. + Act with confidence by answering and/or finding answers to customer questions and finding solutions to customer issues. + Be responsive and timely with correspondence and problem resolution. + Maintain a position of trust and responsibility by keeping all customer business confidential. + Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Operations Function: + Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office. + Maintain a balancing record that is in line with policy and have the ability to find and correct outages and to enlist help as needed. + Maintain knowledge of the bank policies and financial center procedures, and take responsibility to keep up to date on any changes. + Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary. + Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures. Referrals Function: + Consistently meet or exceed sales referrals, as set by management. + Actively involve self in daily huddles, sales meetings and staff meetings. + Maintain a well-developed working knowledge of the complete line of Retail products and services offered, taking responsibility to keep up to date and request assistance for further development needs. + Initiate conversations to uncover customer needs and effectively refer customers to business partners for the selling of bank products and services. + Utilize appropriate tools for all referrals sent to business partners for tracking purposes. + Consistent daily review of tools and dashboards for referral progression and monitoring of referral fulfillment to ensure proper disposition of referrals. + Continuously increase knowledge and skills through self-motivation, formal education, seminars and in-house training. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma/GED. + Work involves extensive cash handling, which requires ability to perform advanced math functions. + Work involves contact with the public, necessitating the ability to present a professional image. + Must have the ability to interact comfortably and confidently with the public and demonstrate the initiative to initiate dialogue. + Work requires the ability to properly read and write well enough to communicate in both oral and written form. + Position requires knowledge of retail policies and procedures in order to perform the essential duties. + Work requires the ability to take initiative and utilize sound judgment in decision-making and diplomacy and tact in problem resolution. + Must be able to work in a team environment with the ability to interact well, and in a positive manner, with co-workers and management. + Need to have flexibility in scheduling. WORKING CONDITIONS: + Normal office environment. + Extending viewing of computer screens. CRS / Teller - Eaton, OH - Part Time LOCATION -- Eaton, Ohio 45320 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $32k-36k yearly est. 1d ago
  • Bank Teller

    Guardian Savings Bank 3.9company rating

    Head Teller Job In Cincinnati, OH

    Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front line employees. Guardian Savings Bank has openings for full-time floating Bank Tellers for our Northern Kentucky and Cincinnati branches. You will work in a branch, independently and with your branch team. You will have excellent communication skills, give attention to detail and have an aptitude for numbers. In this position you will operate a teller window, welcoming our customers and serving them by processing a variety of transactions and requests. SKILLS/QUALIFICATIONS High school diploma or equivalent, required Minimum of 1 year working experiences in a customer service position, required Minimum of 2 years of Bank teller experience, preferred Previous experience working directly with the public, preferred Knowledge of Microsoft software products, preferred Cash handling working experience, preferred Availability to travel, required Compensation: Benefits package includes 401(k) match, medical/dental/vision Potential for bonuses Accrued paid time off Growth opportunity At Guardian Savings Bank, our primary focus is on what we do best, making home ownership a reality for all. We're known for our low cost, low rate mortgage loans and offer a wide variety of conventional conforming and non-conforming loans, along with FHA and VA loans. In addition, Guardian is a leader in construction, lot, investment, and apartment loans. With over 125 years of hometown service, we pride ourselves on the personal attention we give to our customers. We offer a large array of checking and savings products with competitive rates to meet all of their personal and business goals. Guardian Savings Bank is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. Job Category: Bank Teller Department: Savings Employee Status: Regular Schedule: Full Time Shift: 1 st Shift, some Saturdays Guardian Savings Bank: Low Costs, Low Rates. Let us make home ownership a reality for you.
    $29k-33k yearly est. 60d+ ago
  • Fulltime Teller Float Bellefontaine, Oh - MILEAGE ALLOWANCE PAID

    The Middlefield Banking Company 3.8company rating

    Head Teller Job In Bellefontaine, OH

    The Middlefield Banking Company is a full service FDIC-insured commercial bank and LPL Financial brokerage headquartered in Middlefield, Ohio. We have 21 branches serving Beachwood, Chardon, Cortland, Dublin, Garrettsville, Mantua, Middlefield, Newbury, Plain City, Powell, Orwell, Solon, Sunbury, Twinsburg, Westerville, Bellefontaine, Marysville, Ada, and Kenton. The Bank also operates a Loan Production Office in Mentor, Ohio. Dating back to 1901, The Middlefield Banking Company has been a leader in delivering quality personal financial service to its communities. We are continually recognized as one of the most profitable community banks in the U.S. If you are you seeking an opportunity to learn more or have a desire to start or advance your career in the banking industry, the Middlefield Banking Company is looking for enthusiastic team members to join our team! SUMMARY: The Float Teller provides exceptional customer service to new, potential and existing customers. A friendly and professional demeanor is expected. Primary responsibilities include, but are not limited to, account openings of all deposit accounts, promote all bank products and services, and participate with IQ Leads calling daily. Receive and process all transactions for customer related business, such as check cashing, deposits, loan payments, safe deposit rent payments, sales of negotiable instruments and processing wire transfers. Assist the Branch Manager as needed with Branch operations within the branch, as well as outside calling efforts. Must have reliable transportation. Will work at various branches in Kenton area. To be successful as a Float Teller at Middlefield Bank: Experience in opening new accounts for both consumers and businesses Experienced and knowledgeable in cash handling skills Outstanding customer service skills Proficient with Microsoft Office and data entry skills Works with Integrity and Honesty in a team atmosphere Flexibility to work at different branches as needed Background Check and Credit Check Notice: As part of our standard hiring process, The Middlefield Banking Company conducts background checks and credit checks on all potential employees. This is done to ensure the safety and security of our workplace, as well as to assess an individual's eligibility for certain roles that require financial responsibility. Any job offer made will be contingent upon the successful completion of these checks. The Middlefield Banking Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws.
    $25k-28k yearly est. 47d ago
  • BANK TELLER - College Student Summer/Seasonal Help - Cincinnati

    Stock Yards Bank & Trust 4.7company rating

    Head Teller Job In Cincinnati, OH

    * Please note that this is a seasonal position that has the potential to develop into a longer term position.* As Bank Teller aka Service Associate, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession. Responsibilities Daily responsibilities include, but are not limited to, the following: * Exemplify our 212 commitment to service * Process deposits, withdrawals, cash checks and balance a cash drawer * Cash checks following SYB check cashing policy * Sell official checks * Process and balance teller work through image capture * Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions * Open new accounts and perform account maintenance * Retain and expand customer relationships * Process and close loan request (If loan trained) * Assist customers with questions and/or concerns * Participate in weekly team meetings Job Requirements The successful candidate will have the following qualifications: * High School Diploma or GED equivalent * PC proficiency * Banking experience preferred * Good communication skills - both written and verbal * Professional appearance and demeanor * Basic Word and Excel knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
    $27k-31k yearly est. 14d ago
  • Customer Delivery Head

    Tech Mahindra 4.3company rating

    Head Teller Job In Cincinnati, OH

    * Skill Set : Delivery Led growth * Total Experience : 15.00 to 25.00 Years * No of Openings : 1 * Job Post Date : 24/03/2025 * Job Expiry Date : 31/03/2025 * Domain : IT * Job Reference No : 1039080 Recommend to friend Job Summary About Us:At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.About the role and job:"TechM Consulting team is embarking on a journey, a journey of not just change and evolution, but of reinvention. This is driven by two factors: What we perceive as continuing unmet needs of our clients, the need for a consulting partner, razor sharp focused on outcomes, working closely and collaboratively as one team at the convergence of process, domain: function and technology.The emerging paradigms of knowledge work leveraging Gen AI requires a totally new approach, in many ways disassociated from the past. We are in the midst of a rebirth, taking the best of the old world, but setting ourselves on a journey to become one of the most respected partners to some of the world's best organizations. We will enable them to seize the opportunities that emerging Tech and Data solutions provide.We are seeking partners to join us in this journey. We promise learning, the thrill of putting your personal stamp, working with some truly outstanding clients and colleagues. As a Consulting Partner, you will truly be a start-up CEO, with autonomy to define your own path."Job Purpose: Point of accountability to represent Tech Mahindra Consulting for an assigned Industry vertical in Americas.Position Overview: Experienced business consulting leader responsible for customer success, engaged consultants and growth of consulting business for the assigned industry vertical in TechM Americas. Accountable for both direct consulting and influenced revenue and profitability targets.Essential Duties and Responsibilities:Establish credentials as a trusted advisor with customer stakeholders Ideate with customers to create proactive and innovative proposals around business problems Set up vision and strategic goals for the consulting business for the assigned industry vertical / region in alignment with TechM's larger goals Work with internal stakeholders (regional and vertical sales teams, other service lines) to develop and execute an annual business plan Engage with sales, delivery and account teams to support revenue growth in targeted existing and new accounts through proactive proposals and RFP responses Drive consulting marketing agenda in the assigned industry vertical / target accounts Evaluate market needs, competition landscape, to identify & propose new consulting capabilities and services for the specific needs of the industry vertical / region Provide governance, oversight and lead, if required, consulting engagements in the assigned industry vertical / region Hire / motivate / mentor consulting team to meet business goals Personally contribute in establishing thought leadership for the consulting practice in the region and globally KRAsOrder Book (TCV / ACV) - Direct / InfluencedRealized RevenueProfitabilityResource UtilizationAssociate EngagementCSATAnalysts / Industry RecognitionEducation and/or Work Experience: Experience as Sr. Manager/ Director in a Consulting firm of repute Track record of delighting clients through outstanding consultative work Experience of working at the front end of technology solutioning building use cases and business case Experience in leading workshops for complex problem-solving using approaches like design thinking Experience in building up a consulting team (hiring / mentoring etc.) The pay range for this role is $200,000 - $260,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate."Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_******************************."
    $81k-104k yearly est. 2d ago

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