Guest Services Education Requirements

Updated January 8, 2025
2 min read
Usually, guest services don't need a college education. The most common degree for guest services is bachelor's degree with 45% graduates, with only 23% guest services graduates earning high school diploma. Guest services who decided to graduate from college often finish University of Phoenix or University of Central Florida. Some good skills to have in this position include guest service, reservations and customer service.

Popular guest services certifications include Nationally Certified Medical Office Assistant (NCMOA), Certified Food Manager (CFM), or Certified Medical Office Manager (CMOM). To improve guest services qualification and skills, we prepared some online courses to help in guest services education paths.

What education do you need to become a guest services?

What degree do you need to be a guest services?

The most common degree for guest services is bachelor's degree, with 45% of guest services earning that degree. The second and third most common degree levels are high school diploma degree at 23% and high school diploma degree at 20%.
  • Bachelor's, 45%
  • High School Diploma, 23%
  • Associate, 20%
  • Diploma, 5%
  • Other Degrees, 7%

What should I major in to become a guest services?

You should major in business to become a guest services. 24% of guest services major in business. Other common majors for a guest services include communication and hospitality management.

Best majors for guest services

Rank
ascdesc
Major
ascdesc
Percentages
ascdesc
1Business23.5%
2Communication7.0%
3Hospitality Management6.6%
4Psychology6.4%
5General Studies5.8%

20 best online courses for guest services

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1. Retail Customer Service

coursera

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

2. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

4. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

5. Front-End Developer

coursera

This specialization is geared toward beginning users who would like to learn and build Front-End Developer Skills. The courses in this series cover SOAP Web Services with JAX-WS, RESTful Web Services with JAX-Rs, and HTML - Front-End Developer among others, to help learners build a solid foundational knowledge...

6. IT service operations and Service Desk management

udemy
4.4
(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

7. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

9. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

10. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

Average guest services salary by education level

Guest services with a Master's degree earn more than those without, at $32,012 annually. With a Bachelor's degree, guest services earn a median annual income of $30,729 compared to $27,946 for guest services with an Associate degree.
Guest Services education level
ascdesc
Guest Services salary
ascdesc
Master's Degree$32,012
High School Diploma or Less$26,979
Bachelor's Degree$30,729
Some College/ Associate Degree$27,946

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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