Guest Service Representative Jobs in Zionsville, IN

McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN. This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities. Responsibilities, include but are not limited to the following: Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations Process orders and new items received from Customers and Sales Reps using various applications. Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing. Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately. Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required. Address Customer complaints and questions seeking aid from sales and management as necessary. Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing Requirements: Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required. Superb customer service, including excellent verbal and written communication skills. Computer and administrative skills; preferably experience using SAP. Knowledge of corrugated manufacturing process is preferred. Some college and/or Sales or Customer Service coursework and/or equivalent experience, Four-year degree is preferred. "McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."

Night Shift Customer Service Representative Shift: Night Shift (Exact Hours 10PM-7AM) About Circle Logistics: Circle Logistics is a fast-growing, customer-focused third-party logistics (3PL) company that provides reliable freight solutions across North America. Our team is driven by innovation, efficiency, and a commitment to delivering top-tier service to our customers and carrier partners. Job Summary: We are seeking a Night Shift Customer Service Representative to join our Indianapolis office. This role is crucial in ensuring seamless overnight operations by tracking shipments, dispatching loads, and proactively resolving any issues that arise. The ideal candidate will have strong attention to detail, a high sense of urgency, and the ability to think critically under pressure. Responsibilities: Monitor and track shipments to ensure on-time delivery. Dispatch loads and communicate with drivers and carriers to confirm pickup and delivery details. Respond quickly to any service disruptions, delays, or issues, working to resolve problems efficiently. Maintain clear and proactive communication with customers, carriers, and internal teams regarding shipment statuses. Update TMS (Transportation Management System) with accurate and real-time tracking information. Handle after-hours customer inquiries and provide high-quality support. Problem-solve and escalate critical issues when necessary. Ensure compliance with company policies and industry regulations. Qualifications: Experience in freight brokerage, dispatching, or transportation/logistics (preferred). Strong problem-solving skills with a high sense of urgency. Excellent attention to detail and ability to multitask in a fast-paced environment. Effective communication skills-both written and verbal. Ability to work independently with minimal supervision. Proficiency in TMS software, Macropoint, and/or other tracking tools (preferred). Availability to work overnight hours and occasional weekends as needed. What We Offer: Competitive salary based on experience. Opportunities for career growth within a rapidly expanding company. A dynamic and team-oriented work environment. Join Circle Logistics and be a key part of our commitment to exceptional customer service in the fast-paced world of logistics. Apply today!

Wouldn't you love to have an opportunity to change someone's day from bad to good? Here at Mister Quik Home Services our Call Center Team is the first point of contact for our customers. Our Core Values at Mister Quik are “to Tell the Truth, You Before Me and Respect Others” and our Customer Success Specialists do their best to make each customer call feel these values come alive as they schedule the customers home visit. We are looking for individuals who match these values, love to problem solve, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 23 years and was just named one of Indy's best workplaces in 2022. Join our team today to gain a career and not just another job! Why Mister Quik? Competitive pay Growth and promotion opportunities Hands on training Health, Dental and Vision plans Benefits including 401k, life insurance, short- & long-term disability insurance Employee & family and friend's discount Holiday and time off pay Company Events Contests & Prizes Paid training Referral Program Requirements Ability to sit for long periods of time Strong listening skills Great communication skills Comfort with a fast-paced environment and multitasking High School diploma or equivalent Work onsite in our call center Work one Saturday a month Open to 10 AM- 7 PM shift Responsibilities Efficiently and effectively manage high volume of inbound/outbound calls Ensure customer satisfaction by determining customer needs Provide customer contact via phone and email. Must be available to work nights and weekends, variable schedule(s) and overtime as necessary Regular, consistent, and punctual attendance Other duties as assigned Job Type: Full-time Pay: Up to $25.00 per hour Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Work Location: In person

A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path? Confident you can hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic? If this sounds like your idea of a great job, you could be the next Customer Service Representative in Shelbyville, IN, for Kirby Risk. What will I be doing as a Customer Service Representative? Supporting the sales budget process and hitting your sales goals Taking part in joint sales calls with targeted customers Assisting with customer quotes and entering and managing opportunities in the CRM Processing customer orders and requests for product services Monitoring backorders and ensuring on-time delivery Analyzing customer needs for opportunities to train on product application Travel Required. 10%- 20% in the Central, IN Territory 50%+ of time will be spent in the office/on the computer Want to know if you are a good fit? If so, you will meet the following criteria: Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority High School degree or GED, some college preferred Sales Experience is A Must! What's the company culture like at Kirby Risk? A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency. What are the benefits? Kirby Risk provides a complete benefits package, including Medical RX Dental Vision Life Employee Assistance Programs Tuition Reimbursement On-the-job training 401K Plan Profit Sharing PTO

Field Technical Services Representative About the Job Spears Manufacturing Co. needs a self motivated and strong communicator for a Field Technical Services Representative position. Strong mechanical aptitude and ability to travel required. Position will be for the Indiana, Kentucky and E. Tennessee territory. Qualified candidates must live within the territory and have a minimum of 2 years experience with pipe and fittings. PRIMARY RESPONSIBILITIES: · This position entails calling on engineers, contractors and end users for the purpose of technical assistance, training and specification of Spears products. · Conduct product education and training seminars for end users, designers, distributors, contractors etc… as requested while continuing to educate himself/herself on Spears products. · Assist end users, specifying entities, design firms, code authorities etc… with product specifications and code approvals. · Assist end users and contractors with jobsite failure analysis and hands-on work assignments when required. · Handle difficult situations with professionalism and tact. REQUIREMENTS: · A self-starter with the ability to learn quickly. · The ability to work with a strong sense of urgency. · Basic negotiation skills. · Self-motivated, detail-oriented and organized. · Strong mechanical aptitude. · Computer literate. · Able to multi-task and prioritize. · Excellent analytical and problem solving skills, combined with the ability to provide quick resolution to problems. · Ability to travel within territory and outside territory when required. Please send resumes to: ******************** ABOUT SPEARS MANUFACTURING CO.: • Established in 1969 Spears is a leading manufacturer of plastic pressure pipe fittings & valves. For more information, please visit: **************

Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative! Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states. You'll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with insurance verifications Perform Welcome Calls Act as back up to our Administrative Assistant to receive loan payments and fund loans Perform Skip Tracking and other locate activities You could be a great addition as Customer Service Representative if you have: Previous customer service and/or collections experience A valid state driver's license, with an acceptable driver's record Access to a reliable automobile for work use Keep in mind that we provide: An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story. TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. Come Begin Your Story! Apply Today!

RV Technician - Medicine Hat Who we are: We know that memories made around the campfire with friends and family last a lifetime because we do it ourselves! Our mission at ArrKann is the same as it's been since 1977: to give our customers the exceptional service, selection, and expertise they need to embrace the RV lifestyle. Employees tell us they like working with ArrKann because… We're family-owned and operated - and have been for three generations. Our employees are like family. We're closed on Sundays to give our staff time to spend with their loved ones and enjoy their own RV adventures! Our commitment to family extends to how we invest in the communities where we live and work. We sponsor events and initiatives that focus on helping families and children. We have great people who are helpful, fun to work with, and good at what they do! What you'll get when you work with us: A career - we've been growing! You can find our dealerships in Carstairs, Edmonton, Calgary, Red Deer, and Medicine Hat, and we're always looking for amazing people who want to build a career with us. A voice! We know our people have great ideas and valuable feedback, and we encourage everyone to share their thoughts so we can continue to deliver an even better employee and customer experience. A supportive, team-oriented, and fun work environment, where you can feel free to be yourself. Professional and personal development opportunities. We are always learning and want to make sure you have the support you need to build the skills you need to grow in your career. About the role: Our RV Technicians work diligently and efficiently to perform high-quality service, repairs, and maintenance so our customers can enjoy their RV and connect with the great outdoors. If you're a registered apprentice, seeking an apprenticeship, or a ticketed RV Technician seeking a stable work environment where you will be part of a team that consistently delivers quality work, this may be the spot for you! The selected candidate must be available on weekdays, evenings, and Saturdays but not Sundays! About you: You enjoy working independently but like the opportunity to help your team when needed and get help when you need it. You take pride in your work and feel a sense of pride and accomplishment in seeing a job through. You thrive in a role where you're usually completing one task at a time, can focus, and be precise while working at an efficient and steady pace. Requirements: Goal-oriented and achievement-driven. Mechanical inclination. Willingness to complete apprenticeship. Ability to provide a personal set of required tools. Intermediate computer skills. If this sounds like you, we encourage you to apply! We thank all applicants for their interest; however, only those selected will be contacted. To find out more about ArrKann Trailer & R.V. Centre visit our website, or find us on Twitter, Facebook, or Instagram @ArrKannRV. #J-18808-Ljbffr

As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Interacts with customers by phone or in person to provide information and to ensure best service possible. + Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. + Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. + Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. + Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. + Refers unresolved customer grievances to designated departments for further investigation. + Completes customer invoicing. + Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. + Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. + Prepares for, attends, and participates in weekly sales meetings. + Remains current on industry trends, market activity and competitor products. **Qualifications:** + High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred + 0-2 years of relevant experience + 1 year of sales experience preferred + Direct Sales (B2B) experience preferred + Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred + Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction + Ability to build working relationships with other functional areas to best support mutual objectives + Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers + Ability to research and resolve customer issues + Strong written and verbal communication skills + Basic computer skills + Ability to effectively prioritize and execute tasks + Ability to build and maintain long-term relationships with customers _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._ **_Los Angeles Unincorporated County Candidates Only_** _: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

The Guest Service Representative will perform a range of duties in a professional, courteous, and efficient manner, with a primary focus on guest check-in and check-out procedures. These responsibilities are designed to ensure a seamless guest experience, contributing to overall satisfaction while maintaining operational effectiveness. Duties may extend beyond the check-in and check-out process, encompassing additional tasks that support the smooth functioning of the guest services department. Responsibilities Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. • Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests Education and Experience HS Diploma or equivalent Minimum 3 months hospitality, general office, accounts receivable or customer service experience. This is an hourly position at $16 an hour

Conduct operating functions of the Art Center's Front Desk. Represent the organization in a friendly, professional manner as the first point of contact for all students and visitors to the facility. Promote classes and membership benefits. Assist and provide an excellent customer service experience to all staff, faculty, students and guests. Essential Job Functions : Answer incoming phone calls: provide necessary information or direct to appropriate contact Work with students: assess needs, advise, and register for classes Solicit memberships to new students, current students and donors Process memberships in Activenet and work with Guest Service Lead to keep development software updated. Open and close facility (daily): arm/disarm security alarm, lock/unlock doors, turn on/off lights, cash register open/closing processes and technology-dependent art works Handle cash register sales: class supplies, merchandise, exhibition artwork, studio rental payments, gift certificates and tickets to IAC events Accurately process data entry functions: contact information, payments, refunds, transfers, discounts, memberships and adjustments Accept, record and disperse packages, mail and materials delivered daily Ensure that appropriate students, faculty and guests have access to necessary materials and rooms within the building Support co-workers in information sharing and empower them during challenging customer service interactions Work with Guest Services Team Lead and Operations Manager on improving guest relations by obtaining feedback, discussing ideas on current or possible SOPs, reviewing challenges and success stories Alert the Guest Services Team Lead of front desk supply and first aid needs Additional Job Functions as needed : Assist with preparation for upcoming Indianapolis Art Center events Assist with data entry for Communications, Development, Education and OutReach Departments Interact with students and guests providing insight to current exhibitions, OutReach projects and ArtsPark exhibits Assist with artwork pick up with artists, students and purchasers after exhibit closes or class ends Work with Operation Manager & Guest Service Team Lead in semester preparation: prepare paperwork, ensure studio paperwork is accurate and stocked, create open studio cards for appropriate students Assist Guest Service Lead with membership renewals: prepare paperwork, mail letters, and keep spreadsheet of membership expirations for renewals Assist with volunteer program Knowledge and Skill Requirements Computer and data entry experience Excellent phone and communication skills Knowledge of Microsoft Office and Outlook products Must be able to work independently and make sound decisions Other Requirements: Must have a flexible schedule as this this position works select hours during weekdays, weeknights, weekends, and holidays. Education and Experience : A combination of education, training and experience equivalent to a High School diploma plus 2 years customer service experience Physical Requirements and Working Conditions : Individuals must be able to communicate effectively both orally and in writing. Public speaking skills are essential Employee must be able to move freely about the work site and perform routine physical and manual tasks associated with the position including the ability to lift 25 lbs. daily

Conduct operating functions of the Art Center's Front Desk. Represent the organization in a friendly, professional manner as the first point of contact for all students and visitors to the facility. Promote classes and membership benefits. Assist and provide an excellent customer service experience to all staff, faculty, students and guests. Essential Job Functions : Answer incoming phone calls: provide necessary information or direct to appropriate contact Work with students: assess needs, advise, and register for classes Solicit memberships to new students, current students and donors Process memberships in Activenet and work with Guest Service Lead to keep development software updated. Open and close facility (daily): arm/disarm security alarm, lock/unlock doors, turn on/off lights, cash register open/closing processes and technology-dependent art works Handle cash register sales: class supplies, merchandise, exhibition artwork, studio rental payments, gift certificates and tickets to IAC events Accurately process data entry functions: contact information, payments, refunds, transfers, discounts, memberships and adjustments Accept, record and disperse packages, mail and materials delivered daily Ensure that appropriate students, faculty and guests have access to necessary materials and rooms within the building Support co-workers in information sharing and empower them during challenging customer service interactions Work with Guest Services Team Lead and Operations Manager on improving guest relations by obtaining feedback, discussing ideas on current or possible SOPs, reviewing challenges and success stories Alert the Guest Services Team Lead of front desk supply and first aid needs Additional Job Functions as needed : Assist with preparation for upcoming Indianapolis Art Center events Assist with data entry for Communications, Development, Education and OutReach Departments Interact with students and guests providing insight to current exhibitions, OutReach projects and ArtsPark exhibits Assist with artwork pick up with artists, students and purchasers after exhibit closes or class ends Work with Operation Manager & Guest Service Team Lead in semester preparation: prepare paperwork, ensure studio paperwork is accurate and stocked, create open studio cards for appropriate students Assist Guest Service Lead with membership renewals: prepare paperwork, mail letters, and keep spreadsheet of membership expirations for renewals Assist with volunteer program Knowledge and Skill Requirements Computer and data entry experience Excellent phone and communication skills Knowledge of Microsoft Office and Outlook products Must be able to work independently and make sound decisions Other Requirements: Must have a flexible schedule as this this position works select hours during weekdays, weeknights, weekends, and holidays. Education and Experience : A combination of education, training and experience equivalent to a High School diploma plus 2 years customer service experience Physical Requirements and Working Conditions : Individuals must be able to communicate effectively both orally and in writing. Public speaking skills are essential Employee must be able to move freely about the work site and perform routine physical and manual tasks associated with the position including the ability to lift 25 lbs. daily

pWelcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities!/p pstrong Job Responsibilities /strong/p ul li Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner/li li Ensures reservations are taken correctly and courteously/li li Must be proficient in computer operating system/li li Available at all times to deal with guest issues in a professional manner/li li Notify General Manager or equivalent immediately of any guest, employee, or cash concerns /li li Supervise property staff as needed/li li Ensure compliance of safety and security standards /li li Reports to the Regional Operations Manager in General Manager absence/li li Responsible for bank deposits in General Manager absence/li li Identify and follow up on life/safety issues and inspection issues/li li Notify General Manager or equivalent immediately of any safety and/or security violations of policy/li li Leave all desk and office areas in a clean and in a neat manner /li li Handle administrative duties as assigned/li li Take responsibility for insuring that property is always clean and free of any trash and debris /li /ul pstrong Skills/Experience/strong/p ul li Previous hospitality experience preferred but not required/li li Any combination of education and experience equivalent to high school diploma/li li Any other combination of education, training or experience that provides the required knowledge, skills and abilities/li li Ability to read, understand, interpret information found in a variety of reports and other internal hotel information/li li Ability to read, speak, write in an efficient manner in order to interact with guests and staff/li li Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc./li li Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)/li li Ability to compose and express thoughts in a clear and concise way to ensure effective communication/li li Ability and flexibility to work long hours on a regular basis and as business conditions demand/li li Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments/li li Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems/li /ul pstrong Mental and Physical Demands/strong/p ul li Indoor work with hard and carpeted surfaces/li li Standing for eight (8) hour shifts/li li This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus/li li Exposure to extreme weather conditions, cold and heat/li li Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time)/li li Use of computer terminal, which requires extensive eye contact with a video display terminal/li /ul pstrong Travel Demands/strong/p ul li Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance./li /ul pstrong Perks amp; Benefits/strong/p ul li Easy to follow training programs amp; supportive team throughout the onboarding process/li li Health, dental, vision, life and disability insurance for Full-time Employees/li li 401k with company match /li li PTO for Full-time employees/li li Sundays off and No late shifts!/li li Flexible schedules /li /ul pem The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate./em/p

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Tricoci University Of Beauty Culture to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Tricoci University Of Beauty Culture Guest Service Representative Days Indianapolis, IN Tricoci University of Beauty Culture 3.4 Indianapolis, IN Job Details Estimated: $22K-$27.8K a year 7 hours ago Qualifications Customer service Organizational skills Computer skills Cash handling Leadership Communication skills Entry level Full Job Description Guest Service Representative The Company: Tricoci University of Beauty Culture (TUBC) is a Chicago-based education company focused on the beauty industry. Founded by Mario Tricoci, an accomplished leader and world-renown innovator in the beauty industry, TUBC provides a premium education that develops graduates with the skills, knowledge, and professionalism desired by leading companies in the industry. Summary: Receive calls from prospective students, clients and direct the calls accordingly. Ensure high customer service standards and positively influence and motivate the students. Perform administrative functions. Abide by the school, state, and federal policies. Responsibilities: - Prepare work area and maintain master client file. - Ensure adequate supplies are available at the front desk. - Greet clients and schedule their services, suggesting add-on services. - Deliver superior customer service to each client. - Resolve client situations within company standards. - Handle all transactions for clients: Check-in, Check-out, Gift Card Sales, and VIP Program Sales. - Assist with and sell retail products. - Clean work area regularly each day. - Actively participate in sales promotions. - Close out and balance the cash drawer after each shift. - Responsible for cash drawer accuracy. - Ensure the new client card is filled out correctly and that each client understands that "All services are performed by students under the supervision of licensed Teachers". - Dust and re-stock retail shelves. - Maintain an accurate client system database. - Comply with all state, federal, and campus policies. - Assist with special projects. Knowledge, Skills, and Abilities: - Superior Customer Service Skills, consistent communication skills - Team Player - Cash Handling - Detail Oriented, Computer skills - Good organizational skills

Hello! Good Morning! Hi there! Good Afternoon! Thank You! Do you say these things to complete strangers? Do you normally have a smile on your face and enjoy talking with people? Then we have a job for you! We are looking for individuals to provide excellent customer service to our guests. Whether it be talking to them on the phone, checking them into the hotel, assisting them with questions, greeting them as they come and go or just chatting with them about their stay or their travel plans. A good front desk agent is attentive to every guest that they encounter, must be able to be on their feet 8 hours, have working knowledge of computers, be able to lift and move up to 25 lbs. and most of all …… SMILE! Apply NOW! Look Forward to meeting you! **MUST BE AVAILABLE TO WORK EVENINGS AND WEEKENDS** View all jobs at this company

div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pLet your passion for discovery become a career. br/br/Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. br/br/At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"ulli Completes check in/out procedure with guests while ensuring it is more than a transaction. /lili Ensures proper billing of accounts/lili Helps directs guests around hotel and local area/lili Is a point of contact for all guest requests, complaints, issues, and recovery/li/ul/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pMust have an outgoing personality and able to maintain a smile in you voice. /pp Must be able to multi task by talking with guests and utilizing computer at the same time/pp Background in Hospitality preferred/p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pAll your information will be kept confidential according to EEO guidelines. /pp We are implemented COVID 19 guidelines to ensure the safety of our associates and guests. /p/div/section/div

Property Description The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis. Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. Provide information about hotel facilities, services, and local attractions. Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. Process guest payments and maintain accurate records. Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. Maintain the cleanliness and organization of the front desk area. Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications High school diploma or equivalent Prior cash handling experience necessary Exceptional communication skills Very good computer skills Ability to work flexible hours including weekends and holidays Strong problem-solving skills Ability to multitask and work in a fast-paced environment Experience in customer service is preferred Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions. Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you. Job Description For more than 100 years, Omni Severin Hotel has stood as the longest-running luxury hotel in the heart of downtown Indianapolis. When you join the Omni Family you will receive free parking, a free lunch/dinner, an excellent starting rate of pay, full benefits and be surrounded by co-workers who are All-In for our guests and each other! Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Issue safe deposit boxes to guests and ensure security of key Monitor, send and distribute guest faxes Generate, print and distribute daily and weekly reports Resolve discrepancies on the room status report with Housekeeping Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience Previous hotel front desk experience is strongly preferred Previous cashiering experience is preferred Fluency in a foreign language is preferred Previous guest relations training is preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Title: Hotel Front Desk Agent Company Overview: Join our team at Holiday Inn Indianapolis Airport, a leading hospitality provider renowned for its exceptional service and commitment to excellence. With a track record of being named among the top places to work for three consecutive years, we pride ourselves on upholding our core values: RISE – Respect, Integrity, Service, and Excitement. We are dedicated to creating memorable experiences for our guests while fostering a positive and supportive work environment for our team members. Position Overview: As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Your role is crucial in ensuring smooth operations and maintaining high guest satisfaction levels. The ideal candidate is dependable, possesses strong computer and phone skills, excels in problem-solving, and is passionate about delivering outstanding service with a warm smile. Key Responsibilities: Greet guests warmly and assist them with check-in and check-out procedures. Handle guest inquiries, requests, and complaints promptly and professionally. Process reservations, cancellations, and modifications accurately and efficiently. Maintain a clean and organized front desk area. Provide information about hotel facilities, services, and local attractions. Answer phone calls, take messages, and redirect inquiries as necessary. Handle cash and credit card transactions accurately, following established procedures. Collaborate with other hotel departments to ensure guest needs are met effectively. Follow company policies and procedures to ensure compliance and guest satisfaction. Uphold the company's core values of Respect, Integrity, Service, and Excitement in all interactions. Requirements: High school diploma or equivalent; hospitality or customer service certification is a plus. Proven experience in a customer service or hospitality role is preferred. Strong computer skills, including proficiency in MS Office and hotel management software. Excellent verbal and written communication skills. Exceptional interpersonal skills with a friendly and approachable demeanor. Ability to multitask, prioritize tasks, and solve problems efficiently. Willingness to work flexible hours, including nights, weekends, and holidays. Demonstrated reliability and punctuality. A genuine desire to provide outstanding service and create positive guest experiences. Benefits: Competitive compensation package Opportunities for career advancement and professional development Comprehensive benefits package including health insurance, retirement plans, and vacation time Employee discounts on hotel stays and other company services Supportive and inclusive work environment fostering personal growth and teamwork Insurance Medical Dental Vision VPS Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Join our team at Holiday Inn Indianapolis Airport and become part of a dynamic organization committed to excellence in hospitality and employee satisfaction. Apply now to embark on a rewarding career journey with us! Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.