Guest Service Representative Jobs in Waukegan, IL

Do you have a passion for delivering superior customer service while being a key player in the essential daily functions of a successful office? Our established financial service firm, Drake & Associates, in Waukesha, WI is looking for an experienced Client Service Representative. This individual will be responsible for a variety of pertinent tasks, allowing the financial advisor to focus on the continued growth of the business. The ideal candidate will have superior customer service skills, a strong work ethic, attention to detail, and enjoy working with clients daily. If you are looking for an opportunity to take the initiative to make a difference within the office, please apply today! Our expectations are high, the compensation package is generous, our culture is a top priority, and we take care of our employees and customers. You will have ample support, coaching, and time to understand and master the various deliverables required. The ideal candidate is happy where he/she is currently employed but is interested in a more self-directed work environment and responsibility. We would like to hire someone interested in a career, not a job, who wants to do the work and be recognized for a job well done. Flexibility and autonomy will require you to be very organized, detail-oriented, and efficient with a commitment to accuracy. Minimum Requirements: 2+ years of experience in financial services preferred Industry knowledge/experience is strongly preferred Experience with Google Suite and/or MS Office and ability to learn new software quickly CRM experience preferably with Salesforce This position requires that you possess the following skills: Superior communication skills Strong organization skills Attention to detail and accuracy Consistent follow-through Responsibilities: Daily priorities are to process applications, assist clients with questions, gather required documents, and follow the client onboarding through completion. Additional daily, weekly, and/or monthly asks include: Receive incoming client service calls in a friendly manner Complete each service request and resolve client issues timely Input notes into CRM and keep them updated Coordinate and follow up on each client transfer Maintain professional communication with clients and staff Assist in setting client appointments for the Advisor Assist with New Business processing Salary Base $50,000 - $70,000 per year - Based on Experience Money for Nothing Three weeks of paid time off each year Retirement We offer Traditional and Roth 401(k)s with a company contribution of 3% regardless of team member contributions. We can also assist with funding a Traditional IRA or Roth IRA. We know a lot about money, it's what we do! Let's Stay Healthy Blue Cross Blue Shield group health insurance plan with a great provider network It's the same health insurance that Tony has for himself. We pay for part of health, dental, and life insurance. Paid time off to go to the doctor, dentist, etc. Hungry? Free coffee, tea, sodas, water, and hot cocoa - all on-site Want To Lend a Hand? We support local charities financially and with paid time off to volunteer Use The Force, Luke! Mentorship is part of the deal. We want to help you as a person, not just as an employee. We'll pay for you to obtain your life insurance license, health insurance license, and Series 65 securities registration. We'll even pay for your Certified Financial Planner designation. Want to get your CPA license? Let's do it. How Do I Get There? Waukesha location is just off the Guerke's Corner exit on I-94. Mequon location is right off I-43 on Mequon and Port Washington Rd Let's have fun! Quarterly team lunches and team-building events off-site Annual Team Holiday Party Paid-for Annual Trips Company hits our goals, let's all travel together! Presented by Advisor Employee Services Thank you for your interest in the Client Service Representative role. Advisor Employee Services, a consulting firm located in Overland Park, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided. We are not a staffing firm but together have built a reputable and continuously expanding business model that allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Humanscale offers our A&D Representative the opportunity to leverage existing and build new relationships with the A&D community in their region. Our award-winning products change the way people think about work - This is more than a sales job. Humanscale focuses on innovation, sustainability and great design, allowing our reps to promote premier products that improve human health, support movement and change lives. Essential Functions Identify project activity at the design firm level early on in the design process Communicate project activity in team strategy sessions to ensure appropriate design firm involvement Drive product specifications through A&D firms and manage until the order is secured Train designers on ergonomic workplace solutions for their projects Attend and coordinate industry events and seminars to build the Humanscale brand Maintain a strong understanding of all Humanscale products Present CEUs/product presentations to design firms to ensure we are relevant and top of mind Effectively partner with other Humanscale sales channels to meet and exceed individual and team sales goals Coordinate design events in the local showroom and entertain clients Build the brand and win the hearts & minds of the local design community Qualifications Degree or related experience in interior design Strong communication skills with the ability to build great relationships Sparkling presentation skills Positive, solutions-based perspective Outside sales experience strongly preferred, but not required Benefits Competitive base plus commission Monthly auto allowance Cell phone allowance, laptop, etc. Medical Benefits (Medical, Dental, Vision) HSA, Medical FSA, Limited FSA, Dependent Care FSA, Commuter Benefits Medical Discounts Ancillary Benefits Accident, Critical Illness, Hospital Insurance Basic Life and AD&D, Voluntary, Spouse, and Child Life Insurance Health Advocates EAP, Complementary Life and Short-Term Disability Pet Insurance Employee Discount Programs 401k with Employer matching (Pre-Tax and Roth) 100% Vested Paid time off (including 15 PTO days and ~10 holidays) Maternity PTO Expense Budget Humanscale University sales training Company Overview Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with 26 Humanscale products certified as having a Net Positive impact on the environment. Our award-winning office products - seating, sit/stand desks, technology support and lighting - have led the industry in performance and simplicity for 40 years. Humanscale is an Equal Opportunity Employer (Disabled/Veteran)

US-IL-Itasca Type: Part-Time # of Openings: 1 CUSA Itasca - Bruning Dr About the Role Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. Your Impact - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - High School diploma or equivalent required. - Strong verbal and written communication skills. - Proficient in MS Office, strong attention to detail, organized and able to multitask. - Successful completion of Call Taker New-Hire training and introductory period. - Must be able to work wide variety of work shift/schedules with short notice In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to 21.84 hourly. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-KG1 #LI-HYBRID #PM19 PI1236e372bcf8-26***********1

The Service Delivery Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients. Your Tasks Inventory Management & Control: Create deliveries daily and monitor order processing. Monitor stock availability to ensure timely order clearance. Support account and purchasing team to troubleshoot order issues. Manage inventory updates, promotional planning, customer return cases, and inbound planning. Coordinate return shipments (e.g., create return labels). Client Issue Resolution: Communicate with customers on order status and expected delivery dates. Prepare and maintain status reports for client, management, and internal communications. Oversee customer accounts to ensure SLAs are met. Assist the Account Manager in providing data, advice, and resolving problems. Process Optimization & Documentation: Continuous involvement and support with departmental process improvements Business Reviews & Client Consultation: Participate in business reviews with the customer. Operational Leadership & Oversight Work closely with operations to ensure program requirements are met. Your Profile At least two years of Customer Service Experience At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required High School Diploma or equivalent, but college degree, preferred Must display initiative and flexibility to work in a fast-paced, changing environment Microsoft Office experience in PowerPoint and Power BI 3PL, Supply Chain, Logistics or similar experience, preferred Ecommerce experience, preferred SAP knowledge, a plus Project management experience Strong organizational skills Solid analytical ability Strong verbal and written communication skills Effective management of time and multi-tasking Ability to work independently and with others Ability to commute to: Pleasant Prairie, WI We Offer Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities.

A specialty services company in Illinois is actively seeking a new Customer Service Representative for a promising position with their team in the Greater Chicago area. In this role, the CSR will be responsible for managing customer queries & complaints as well as processing orders, modifications, and escalating complaints across a number of communication channels. Responsibilities: The Customer Service Representative will be responsible for: Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues, as necessary Providing feedback on the efficiency of the customer service process Managing a team of Jr. Customer Service Representatives, as needed Ensuring customer satisfaction and providing professional customer support Qualifications: 6+ months of Customer Service-related experience High School Diploma / GED Computer savvy Solid problem solving skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills: Bachelor's Degree preferred Associate's Degree required

LaSalle Network is currently hiring with one of our clients, who is a leading marketing communication company. They are currently seeking a Bilingual Client Services Representative to join their team onsite in the Kenosha, WI area. This organization is looking to expand its team as they are seeing rapid growth. Bilingual Client Services Representative Responsibilities: Serve as the daily internal contact for order management and associated inquiries Assist with special projects as necessary Manage incoming emails from varying internal sources Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs Facilitate accurate incoming inventory (item setup validation, PO's, and communication with the warehouse) Follow through on exception reporting from beginning to end - generate reports, code items, follow up with stakeholders, and problem-solve as necessary to eliminate exceptions Prioritize orders and/or projects, including prompt expediting of emergency requests Maintain and distribute various reports as needed to ensure daily requirements are met Bilingual Client Services Representative Requirements: High school diploma/GED 1-2 years of customer service, reporting, or purchase order experience Excellent organizational, communication, and interpersonal skills, with the ability to work independently and manage priorities under tight timelines Must be Bilingual in Spanish Critical thinking, strong analytical and problem-solving skills Ability to handle a variety of tasks effectively and efficiently and prioritize multiple projects and requests Must be a team player Excellent knowledge of Microsoft Office Suite products Experience with AS400 or similar database systems preferred If you are interested in this Bilingual Client Services Representative opportunity and feel you match the above criteria, please apply today! Thank you, Kaleb Krigbaum Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ********************************************************************************************************

Customer Service Representative & Estimator National home cleaning franchise is currently looking for an outgoing, personable individual to help manage our house cleaning services in Milwaukee Metro Area. This is a full-time position working out of a professional office. We are looking for someone with 2-4 years in sales and customer service experience to help grow and retain customer base. The role requires a professional individual who is outgoing and enjoys servicing customers and prospects; strong phone skills for receiving and making calls daily; conducting in-home estimates and inspecting while reinforcing quality metrics in the field. This individual will have an impact on day-to-day basic activities to achieve company goals and objectives. Deliver high-level customer service by representing the brand, providing a value proposition and supporting the field and office staff to ensure top line growth. Basic Experience: Sales Customer Service Coaching Computer Skills, Data Entry Phone Skills Goal-oriented Professionalism Bi-lingual Spanish (helpful) Experience Requirements * Valid driver's license with good driving record. * 2-4 years managing self and/or associates in a fast-paced environment preferred * Legally able to work in the United States * Physically and mentally capable of performing the duties of Field Manager * Willing to complete criminal background check in order to be bonded and insured * Detail and customer oriented * Act in best interest of owner, customers, office and field staff * Flexibility to work outside office and both day and early evening hours * Operate within company policies and procedures; create an environment that motivates associates to be successful Qualifications * Maintain professional appearance and demeanor consistent with the Molly Maid image * Properly use and maintain the Molly Maid vehicle * Strong and effective communication & organizational skills * Self-Motivated & Self- Reliant * Provide clear and concise feedback, and coaching when required * Work onsite, travel to local appointments & attend and participate in all staff meetings, * Courteous and polite with owner, employees and customers * Abide by all rules, regulations, and policies contained in employee handbook, safety manual, cleaning manual and employee agreement * Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) * Ability to communicate in English and Spanish with Spanish speaking employees Compensation is base salary plus bonus. Great work environment with people who care.

Allstate Insurance: Maribel Marron is an insurance agency based out of 3101 W ARMITAGE AVE, Chicago, Illinois, United States. Role Description This is a full-time or part time on-site role for a Customer Service Sales Representative at Allstate Insurance: Maribel Marron in Chicago, IL. The Customer Service Sales Representative will be responsible for sales support, handling customer inquiries, resolving issues, providing product information, and processing transactions. Qualifications Customer service skills, Sales skills, and Communication skills Proficiency in handling customer inquiries and resolving issues Ability to provide product information and process transactions Attention to detail and organizational skills Strong computer skills and familiarity with CRM systems Ability to work in a fast-paced retail environment Previous experience in sales or customer service is a plus High school diploma or equivalent required Experience with Allstate preferred but not required

Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected. We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role. What you will do: Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. What you will need: Minimum 1 year experience working in a call center environment Minimum 1 year experience working in a financial institution/industry. Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner. Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities. What is nice to have: Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others. Have previous broker-dealer experience Possess a current License; ex: Series 7, 24, 65, 99, etc. Compensation The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

** 2-3 month contract *** onsite in Chicago IL 60606 Monday- Friday 9A-5P An energy management and advisement organization is seeking contractors to support their utility bill management services. The primary responsibility of this role is to manage a daily list of utility bills to prevent aging and disconnection notices. This involves calling utility companies to gather data, entering the information into their system, and reporting back to management on potential delinquent bills. Key Responsibilities: Track customer utility bills to ensure timely payments. Coordinate with internal teams regarding bill payments. Make outbound calls to utility companies to confirm payments are made on time. Top Requirements/Qualifications: Experience in outbound customer service or collections. Data entry experience. Strong phone presence. Organizational skills

Overview: Our customer support team is the cornerstone of our company, dedicated to meeting the needs of our valued customers. As a Customer Support Specialist, you will handle various tasks including responding to inquiries about product availability, pricing, order status, and more. You will also assist with quote preparation, coordinate quality and shipping issues, and initiate production orders when necessary. You are the right fit if you have strong problem-solving skills, have excellent reasoning skills, have strong mathematical skills, and are team-oriented. Key Responsibilities: Develop and maintain strong customer relationships Understand and meet customer expectations for new and repeat orders Clarify and resolve any discrepancies or unclear information in orders Respond to inquiries about product types, inventory levels, and pricing Process customer purchase requests and orders Initiate orders for custom-made products Follow up on high-value quotes Manage order changes and returns in collaboration with other departments Perform additional duties as assigned by the manager Qualifications: Minimum of 3 years of customer service experience, preferably with metal or technical products Experience in manufacturing or B2B environments is preferred Familiarity with processing B2B electronic orders is a plus Previous supervisory experience is advantageous High school diploma required; some college education is a plus

Looking for carrier or customer sales reps with 1 or more years of experience who are looking to join an up and coming customer sales team in the 3PL space.

About this Role As Customer Sales Representative, you will be focused on supporting the existing customer sales team, while also driving incremental business by expanding the Deploy client base. In this role, you will be responsible for generating lead lists, vetting new leads, and driving new business by executing sales efforts to meet or exceed predetermined sales targets. As Customer Sales Representative, you will make a positive impact by developing your book of business while identifying ways to add value to our existing client base and supporting those around you. . This position requires baseline knowledge of transportation market trends and relationship building. This role will require cross-functional engagement with various internal departments (carrier sales, operations, and management team) as well as external customer facing responsibilities. Additionally, this role will require a high volume of phone calls and e-mails daily. About the Team Customer Sales is a key department within the organization focused on developing new relationships and driving top-line revenue and profitability. We believe that servicing our customers is the lifeblood of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture. Ideal Candidate - Skills and Qualifications Bachelor's/4-year Degree (strongly preferred) 1-3 years of sales experience. Sales experience in logistics (preferred) Professional, prompt, and polished written and verbal communication skills Proficiency in negotiation and problem solving Strong interpersonal and relationship building skills Ability to identify and resolve problems independently and with sound judgement Ability to consistently demonstrate accuracy, thoroughness, and dependability in a fast-paced environment Persistent work ethic and self-motivation Ability to thrive in a start-up environment Ability to achieve goals independently and in a team environment Bilingual in English and Spanish (preferred) What we have to offer Competitive base salary and commission structure plus an aggressive bonus plan Full health benefits and 401k matching Energetic, fun, and friendly work environment Limitless growth potential Casual dress code Open door policy- strong engagement and connectivity with company leadership About Deploy Solutions Group Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set by learning under industry experts while helping to build and develop a fast-growing start-up. We are on the hunt for individuals who are highly organized, quick learners, strong leaders, and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group. Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

Extension is seeking a passionate Customer Service Representative for a Direct-Hire opportunity with one of clients relocating to Oak Creek ! We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will engage with customers to address inquiries, resolve issues, order entry, as well as process returns. The ideal candidate will possess strong communication skills and a passion for delivering outstanding client experiences. Duties: Respond promptly to customer inquiries via phone, email, or chat. Process sales orders, returns and credits. Assist customers with order placement, modifications, and cancellations. Analyze customer needs and provide tailored solutions to enhance satisfaction. Maintain detailed records of customer interactions in a CRM/ERP system. Collaborate with team members to resolve complex issues effectively. Uphold company policies and procedures while ensuring a positive customer experience. Skills: ERP/CRM experience Manufacturing/distribution customer service experience Excellent customer support abilities with a focus on problem-solving Ability to analyze situations and provide appropriate solutions quickly Excel skills Join us in making a difference by providing exceptional service that leaves a lasting impression on our customers!

We are currently seeking a Full-Time Call Center Customer Service Representative to join our Parking Management team! The Customer Service Rep must live in the Chicagoland area due to training and the occasional in-office meeting. The individual hired will be responsible for taking incoming calls for our Parking Management Program. The selected candidate will become a key member of William Everett's Client Delivery Team and contribute to the parking management office's efforts to provide outstanding customer service and problem resolution. This position requires in-office training for two weeks. Additionally, in-office work is required for two days out of the month (one day every other week). Responsibilities: Conduct inbound and outbound service calls with customers within the required time period. Resolve issues to minimize escalation to higher support levels. Take action to resolve pending or open issues within a reasonable timeframe. Help to promote a positive team atmosphere. Meet daily processing goals and targets while paying close attention to detail. Use a computer to complete basic tasks including starting and stopping software applications and opening, closing, and saving electronic files. Operate additional office equipment including printers, copy machines, and fax machines Additional duties may be expected depending on availability and fluctuation in volumes Qualification High School Diploma or equivalent required. Commits to minimal absenteeism and maintenance of an excellent attendance record. Excellent Interpersonal communication skills, written and oral. Possesses a positive attitude and pays close attention to detail. Experience in providing customer service over the phone and dispute resolution. Intermediate computer skills Authorized to work in the US for any employer Must live in the Chicagoland area Pay Scale: $20 on an hourly basis. Benefits: Comprehensive benefits package including: Performance Bonus Eligible 401(k) plan Medical, Dental and Vision Insurance Life and disability Insurance Commuter Benefits Paid time off options, including vacation, sick time, fixed holidays, parental lea ve. William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

Mauser is one of the largest manufacturers of rigid metal and plastic containers in North America. Our diverse products and broad geographic reach have made us a market leader in the general line packaging industry. Mauser offers comprehensive packaging for a wide variety of applications. Mauser is an Equal Opportunity Employer of minorities/females/vets/disability. Customer Service Trainer assists the Director of Customer Service with designing and delivering training programs for customer service staff including new hires and existing team members. Working with the Customer Service Managers, the Customer Service Trainer will track employee performance to assess training effectiveness and ongoing needs. They will ensure all Customer Service Representatives understand and grasp the required concepts comprehensively. The Customer Service Trainer will create and implement a Training Roadmap for the Customer Service team and other support departments. They will help contribute to the continuous learning culture at Mauser Packaging Solutions. Responsibilities: Design and create training and development curriculum for the Customer Service team and other support departments. Develop educational material, develop and maintain documents for customer service processes, assist in preparing appropriate development plans for same. Lead on-the-job coaching, facilitate in organizing and providing training sessions (live and virtual) for new and existing CSRs, developing appropriate objectives and ensuring achievement. Create and conduct surveys to assess and address training gaps. Audit available data to ensure departmental accuracy. Support continuous activities to achieve goals. Review and addresses customer service reporting opportunities within the department and with Customer Service Managers. Develop and maintain Mauser's ‘library' of training material and documentation Requirements: 2+ years' experience in designing, implementing and delivering effective training programs. 2+ years' experience in conducting root cause analysis investigations 2+ years' experience training others to new processes or procedural updates Demonstrated proficiency in Microsoft Office applications (Excel, Word), Outlook, and learning management systems (LMS); Experience with Enterprise Resource Planning (ERP) and Reporting systems Professional verbal and written communication; strong listening skills Possess proven leadership experience and ability to motivate employees and create a positive team environment Strong customer service advocacy, positive nature and must enjoy working with people Associate or Bachelor's Degree preferred but not required Some Travel required 10 - 25%

Building Solutions Specialist - Interiors Architectural Specification Representative Regular Full Time Full-Time Chicago suburbs Join our team as a Building Solutions Specialist, an essential member of the Demand Creation team. Collaborate closely with a group of skilled professionals dedicated to providing top-tier industry and interior product expertise to Residential and Commercial Designers, Contractors and Builders. You will play a key role in our growth initiative. Your responsibility will be to recognize and capitalize on new business possibilities within your designated territory. Your interaction with accounts will be essential in product training and securing specifications, contributing to the advancement of our company's products demand and leads. Essential Duties and Responsibilities include but are not limited to the following statements: Foster and cultivate strong relationships with key industry connections, extending to all downstream customers involved in demand creation. Increase business volume with all accounts in the territory to include some national accounts. Provide continuous expertise and education to your account base through regular calls, visits, and active participation in pivotal industry organizations Ensures all merchandising and promotions are implemented including new product introductions and launches. Become the go-to expert offering product solutions and applications. Share your knowledge by educating and training customer staff and trades on product capabilities Take the lead in organizing and conducting engaging continuing education seminars for all product lines. Your goal: equipping clients with the latest knowledge and insights. Conduct comprehensive research to pinpoint pertinent projects, influential stakeholders, and decision-makers. Your goal: elevating specification frequency and generating prime leads from their customer base. Work hand in hand with Outside Sales Reps/Managers and Transactional Reps to synchronize product sales strategies Ability to develop proficiency on multiple products and stay current on trends. Pre-call planning: Skillfully navigate the CRM (Salesforce) database, extracting key details for ongoing and upcoming projects and opportunities. Use the CRM (Salesforce) software to effectively managing opportunity pipeline, log activities, keep all records up to date and following the established processes and guidelines. Experience: 5+ years of experience in the Architecture, Design, or Construction industry preferred Systems: Proficiency in Microsoft Suites/Teams and Salesforce Travel Requirements: Daily travel throughout the assigned territory as designated by the Manager Physical Requirements: Ability to lift up to 25 pounds for sample delivery License: Must possess a valid driver's license.

Customer Care Representative MDC Interior Solutions is a leading wallcovering and design solutions company headquartered in Glendale Heights, IL. It is one of the largest sources for commercial products and finishes in our industry. Today, a proven leader in commercial design, the company provides a broad array of products that have contributed to the company's success over the last 50 years. MDC's portfolio includes Type II wallcoverings, a digital graphics studio, robust acoustical offerings, hand-crafted and specialty wall designs, and dry-erase coatings to name a few. Known for its ability to produce solutions that meet customers' needs, MDC has earned a reputation for innovative products, value and service. The company's product portfolio and knowledgeable sales team position MDC as the “Single Source, Total Solution” within the commercial design industry. MDC has more than 65 outside sales representatives, as well as additional sales support, reporting to four regional offices. The company's sales efforts extend further through a worldwide distribution network. A staff of approximately 70 associates are in MDC's corporate headquarters. About the position: A Customer Service Representative will work in a high-volume call center, Full Time, M-F. The department runs from 7:30 AM to 5:30 PM. You will have a shift assigned; however, the candidate should be available to cover other shifts as needed. Salary is based on experience. Full benefits are extended to all employees. Summary: Answers phones, emails and faxes in a fast-paced environment. Responds to customer inquiries related to order status, pricing, inventory availability, sampling, shipping, freight estimates, deliveries, and backorders. Projects a professional company image through telephone interaction. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Call center - Answers telephones and responds to customer requests by entering orders, pricing or sampling or inventory information • Provides pricing and delivery information, also processes incoming orders via email & fax • Provides customer and sales reps with product and service information and support. • Web chat for technical questions, general information, quotes and sample requests. • When required up sells product and/or accessories • Stock checks on vendor web portals. • Accurate and timely follow through on pending issues not immediately resolved. • Research shipment inquires, billing, payments, and order tracking. • Serves as liaison between the customer, various departments and sales team in the field. Competency: To perform the job successfully, an individual should demonstrate the following competencies: Organized, prioritize, self -motivated, quick learning ability, common sense, typing skills of 30 WPM, reading, writing and math skills. Efficient, friendly, and courteous demeanor. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs for service and assistance; fulfills commitments. Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions. Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Treats customers and co-workers with respect, inspires trust, integrity and good work ethics. Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information such as safety rules, operating, installation or procedure manuals. Organizational & Adaptability - Follows policies and procedures. Adapts to changes in the work environment; Manages competing demands and takes responsibility for own actions; Uses time efficiently and can change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent. Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Quality & Quantity - Meets productivity standards; Completes correct work in timely manner; Strives to increase productivity; Works quickly. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate degree (A.A.) or equivalent from two-year College or technical school; or two plus years of customer care / call center related experience. Math Ability Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office suite software and ability to learn company's systems. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may occasionally lift and /or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. Want more information about MCD? Check us out at *************** EOE/M/F / Vet/ Disabled

Job Title: Service Advisor About Us: Join our growing financial planning practice, where we are dedicated to providing high-quality service and personalized financial solutions to our clients. We are seeking a passionate and experienced Service Advisor to join our team and help us continue to grow and excel. Key Responsibilities: Client Management: Oversee a fully loaded client responsibility list, ensuring regular touch points and reviews for comprehensive financial planning and investment management. Technical Skills: Analyze data, design financial plans, and present them effectively to a certain level client base. Stay current with tax laws and serve as a resource for the team. Participate in best practice events to enhance your knowledge and skills. Business Development: Develop referrals from your existing clients to expand our client base. Client Segmentation: Manage a book of clients, providing tailored financial advice and solutions. Qualifications: Proven experience in financial planning and investment management. Strong analytical and presentation skills. Up-to-date knowledge of tax laws and financial regulations. Ability to develop and maintain client relationships. Minimum of 7 years of industry experience Must hold a Certified Financial Planner (CFP) certification Intangibles: Passion for the financial planning business and a genuine interest in helping clients achieve their goals. High ethical standards and integrity in all business dealings. Commitment to excellence and continuous improvement. Entrepreneurial spirit, demonstrated through personal investment in your professional growth and the future of the practice. Why Join Us: Collaborative and supportive work environment. Competitive compensation and benefits package. If you are a dedicated and driven financial professional looking to make a significant impact, we would love to hear from you. Apply today to join our team and help us shape the future of financial planning. How to Apply: Please send your resume and a cover letter to Maria Cutrone at ***************************. An Equal Opportunity Employer: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law. You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.