Guest Service Representative Jobs in Washington, MI

Contract - 6 months + pay rate - 22.50/h on W2 Temp to perm role- will convert based on attendance/performance after about 3.5 months. Once converted they will switch to a hybrid schedule 3 days in office and 2 days WFH per week. During the contract the job is fully onsite. Laptop and monitors provided. Job Summary: Under general supervision, uses specialized skills gained through training and experience in the securities industry to assist in the utilization of a Cost Basis Reporting System and other company's approved systems to provide clients and internal departments with cost basis, gain/loss and corporate action information. Delivers superior client service through accuracy, timeliness and consistency. Enters data, reviews daily reports and researches any discrepancies. Position involves extensive interaction with fellow workers, other departments and branch associates. Essential Duties and Responsibilities: Five hours per day answering calls from branches. Providing exceptional customer service. Reviewing and assigning incoming form requests. Creation of detailed workflow items based on calls/requests received from branches. Entry level skillset processing. Data entry/Project assignments. Light research related to project or workflow items. Knowledge of: Financial markets and products. Fundamental concepts of calculating capital gains and losses Fundamental investment concepts, practices and procedures used in the securities industry. Ability to: Interact effectively with external and internal clients through both written and verbal communication. Give customer satisfaction high priority and proactively address customer needs. Identify relationships, draw logical conclusions and interpret results for use in decision-making. Manage multiple activities simultaneously to ensure timely and satisfactory completion of responsibilities. Exhibit initiative, independence and self-direction when performing tasks. Perform assignments that are broad in nature. Learn quickly Follow procedures Work independently Skill in: Call Center Experience In-depth customer service background Excellent communication Positive attitude Ability to learn and retain information quickly and take notes well Professionalism Attention to detail Light research capabilities Quality assurance is essential Strong data entry skills Learning and applying new information, skills and processes quickly. Balancing spreadsheets and reviewing data from multiple sources Problem solving complex issues Organization and attention to detail sufficient to prioritize multiple tasks while working in a fast-paced dynamically changing environment Microsoft Office applications sufficient to produce documents and email with an advanced skill level proficiency in Microsoft Excel, Outlook, and SharePoint Customer service and handling phone calls Working from a queue Data analysis/quality checks Ability to multitask and prioritize Attention to detail Keywords: Education: AA Degree preferred. High School Diploma required.

Rate of Pay: $18 to $20 dependent on experience and education First day onsite in Southfield MI 7-9 Weeks of Training from 8:30 a.m. to 5 p.m. Post training hours 8:30 a.m. to 5 p.m. with 1 Saturday rotation every 4-6 weeks from 8:30 a.m. to 12 p.m. Shift bidding starts after. Shifts range from 7:30 a.m. to 7 p.m. Late night and weekend rotations are required. Process repeats every 3 months Job Summary Inbound call center to assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits with accessing services, facilitating and resolving problems, understanding claims, billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc. Essential Functions * Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer groups, colleagues, agents, Elite agents (customers), and others within departmental guidelines. Professional and pleasant interactions are ongoing expectations. * Partnering with internal and external resources, promptly provides customers with information and education concerning benefit clarification, eligibility requirements, verification, authorization, billing and claim status. * Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Places outbound welcome calls to members to educate them on their benefits as needed. Assists walk-in members and agents if assigned by leadership. * Adheres to established procedure and quality guidelines in support of Priority Health service promise, key drivers, performance indicators, as well as Corporate values and codes of excellence. Identifies potential trends or issues that impact health plan members and works with coworkers and leadership resources to suggest process improvements. * Assists members with administrative issues, such as submitting enrollment record changes, providing letter explaining coverage or benefits, and obtaining and relaying certain member information to other departments as needed. * Facilitates claims resolution through follow-up on member calls and correspondence received to appropriate departments. * Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines. * Develops and maintains behaviors of productivity, availability to customers, and adherence to work schedule. Qualifications Required: * High School Diploma or equivalent * 1 year of relevant experience in related field Preferred: * Associate's Degree About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Beaumont Service Center - 26901 Beaumont Blvd Department Name PH - Customer Service East Region Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:30 am to 5:00 pm Days Worked Monday to Saturday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Responsive recruiter Full Job Description Join the Circle! The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests. Benefits: 30% off all cake products Insurance Benefits for eligible employees Flexible schedule Active and present management Great Hours - Closed Sundays Responsibilities: Follow Nothing Bundt Cake recipes and procedures to ensure quality products Assist all guests, providing excellent cashier and customer service experience Be a team player, work well with team members, crew members, and managers Requirements: Applicants must be 16 years of age or older. High school diploma or GED; post-secondary education is a plus. Fast food experience is a plus but not needed, on the job training provided. We hire teens. Is comfortable with new technology and has the ability to operate a point-of-sale system. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Work Availability: Should have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. Compensation: $12.00 - $16.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About The Job Royal Park Hotel is currently looking for a Front Desk Agent to join our team. This role can be full-time or part-time and consists of mostly afternoon shifts (3pm - 11 pm + weekends). If you have experience in the hospitality industry with a desire to provide guest-focused solutions and you are proactive in responding to requests, inquiries or concerns - we want to hear from you! This Describes You You are Hospitable - You are friendly and generous to guests and visitors. You align with Leadership - You understand it is okay to share differing opinions, but you choose to commit to decisions as part of your role to help maintain a united team message You are Passionate - You know your purpose and exert drive in all you do. You Do the Right Thing, when no one is looking - You are accountable for your actions and reactions If you have GRIT - the attitude, ‘to do what it takes' and if you understand the need to give GRACE - show kindness and patience to those that surround us as we continue our journey through this pandemic, then you are our next RPH Warrior! This Describes a Variety of Your Responsibilities Process guest arrivals and check-in process to ensure accuracy and service standards Process guest check-outs maintaining billing accuracy Handle guest issues to ensure the utmost level of guest satisfaction Uphold Royal Park Hotel customer service and recognition standards We value hard work and contribution. If you feel like you could be part of this team, please submit your resume for review. Stay Positive, Test Negative

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Salary Description 16.00

The EVEN hotel of Ann Arbor is looking for an Evening Guest Service Agent. We have an opening for a full time to work our PM shift from 3:00pm to 11:00pm. Schedule can be flexible, weekend availability is necessary. The successful candidate will: Greet and register guests, providing prompt and courteous service. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, and respond with appropriate action. Complete registration process by inputting & retrieving information from computer, confirming pertinent information. Promote sales initiatives. Make appropriate selection of rooms based on guest needs. Provide welcome folders containing room keys, certificates, coupons, as appropriate. Verify/swipe credit cards for authorization. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate with guests. Retrieve mail/packages. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conduct research, develop effective solutions, negotiate results. Listen and extend assistance. Remain calm and alert during emergency situations and heavy hotel activity. Perform any other job related duties as assigned. Requirements Must be 18 years or older Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to use a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with customers, with high levels of patience, tact and diplomacy. Ability to establish and maintain effective working relationships with associates and customers. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Salary Description $16.00 per hour

A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests

Job Details AC Detroit at the Bonstelle - Detroit, MI Full-Time/Part-Time Any Admin - ClericalDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

Job Details Detroit, MI Full Time Any Customer ServiceDescription We are seeking friendly and professional individuals to join our team as part-time Front Desk Guest Representatives at Fort Pontchartrain Hotel (7:00 am to 3:00 pm and 3:00 pm to 11:00 pm). If you possess excellent customer service skills and thrive in a dynamic hospitality environment, we invite you to be a part of our outstanding team. We offer competitive pay, flexible schedules, free parking, Wyndham hotel discounts, and an incentive program based on guest reviews. Job Summary: As a Front Desk Agent, your primary responsibilities will include welcoming guests in a professional and efficient manner, registering guests, assigning rooms, and providing information about hotel services. You will be responsible for maintaining records of occupied rooms, processing reservations, handling guest inquiries, and ensuring a seamless check-in and check-out process. Essential Duties and Responsibilities: Greet guests warmly and strive to provide exceptional customer service. Register guests, assign rooms, and maintain guest accounts. Answer guest inquiries regarding hotel services, local attractions, and amenities. Handle guest feedback and direct any issues to management as needed. Process guest payments, maintain accurate records, and handle cash transactions. Communicate effectively using various tools such as telephone, fax, and computer systems. Uphold safety and security protocols, report any incidents, and participate in ongoing training. Maintain a professional appearance and adhere to company policies and procedures. Assist guests with restaurant reservations, transportation arrangements, and special requests. Provide leadership in the absence of the Supervisor and delegate tasks to other team members when necessary. Perform additional duties as assigned by the Front Desk Manager. Qualifications Required Knowledge, Skills, and Abilities: Strong verbal communication skills and active listening abilities. Proficiency in multitasking and handling various responsibilities efficiently. Ability to adapt to changing priorities and work effectively with diverse individuals. Strong customer service orientation and problem-solving skills. Basic math skills and the ability to use relevant software and systems. Work Environment: Must have clear vision, hearing, and speech capabilities. Ability to stand, walk, bend, and lift items weighing 6-25 lbs. Willingness to work flexible hours, including weekends and holidays. Comfortable working in an indoor environment in close proximity to others. Position Requirements: High school diploma or equivalent. Minimum of 3 months experience in hospitality, customer service, or a related field. Excellent communication skills and a strong attention to detail. Willingness to work weekends, holidays, and overtime as needed. If you are looking to join a dynamic team and contribute to delivering exceptional guest experiences, we encourage you to apply for the Front Desk Agent position at Fort Pontchartrain Hotel.

The Cambria Hotel in Detroit is expanding and looking for a dynamic and energetic Guest Service Agent to join our team! About Detroit Cambria: The Cambria Hotel in Detroit will feature upscale amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding - Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs Job Summary: Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting. and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Duties/Responsibilities: Greet, register, and assign rooms to guests. Contact housekeeping or maintenance staff when guests report problems. Issue room keys and escort instructions to bellhops. Make and confirm reservations. Verify customers' credit and establish how the customer will pay for the accommodation. Keep records of room availability and guests' accounts, manually or using computers. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Review accounts and charges with guests during the check-out process. Record guest comments or complaints, referring customers to managers as necessary. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or telephone switchboards. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Date-stamp, sort, and rack incoming mail and messages. Arrange tours, taxis, or restaurant reservations for customers. Deposit guests' valuables in hotel safes or safe-deposit boxes. Performs other related duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills including dealing with difficult and rude patrons. Excellent organizational skills and attention to detail. Familiarity with local area with the ability to provide directions and maps to local attractions and destinations. Proficient with Microsoft Office Suite or related software. Education and Experience: High school diploma or equivalency required. At least one year of experience with the hotel required. Physical Requirements: Prolonged periods standing and walking and frequently pulling, pushing, and bending. Must be able to lift-up to 50 pounds at times. Prolonged periods of standing at front desk and sitting at a desk and working on a computer. Detroit Cambria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Now Hiring! Part time Night Auditor! Hampton Inn & Suites Flint MI, is Seeking an energetic, dependable part time Night Auditor who LOVES to SMILE! Apply Today! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. Hampton Inn & Suites Flint MI, is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including: Competitive Wages Vacation 401(k) Flexible Schedule Employee Referral Bonus Health Insurance Hourly Bonus Program Career Advancement Opportunities Monthly Celebration of the Staff and much more! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Knowledge of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Knowledge of guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Email daily reports to accounting office Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge of the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes Inspect conference rooms, common areas and public restrooms to ensure cleanliness Perform security walks of hotel Investigate and address noise/party issues Set up, prepare, and maintain breakfast area OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Computer software skills Communication both verbal and written Dependable and customer focus Time management and problem solving skills Strong leadership abilities REQUIRED/PREFERRED EDUCATION AND EXPERIENCE 1-2 years of hotel experience is a plus ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver's license and safe driving record - satisfactory criminal background screening required - professional references SUPERVISORY RESPONSBILITY This position doesn't manage any staff members. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! PM Shift

About The Job Royal Park Hotel is currently looking for a Front Desk Agent to join our team. This role can be full-time or part-time and consists of mostly afternoon shifts (3pm - 11 pm + weekends). If you have experience in the hospitality industry with a desire to provide guest-focused solutions and you are proactive in responding to requests, inquiries or concerns - we want to hear from you! This Describes You You are Hospitable - You are friendly and generous to guests and visitors. You align with Leadership - You understand it is okay to share differing opinions, but you choose to commit to decisions as part of your role to help maintain a united team message You are Passionate - You know your purpose and exert drive in all you do. You Do the Right Thing, when no one is looking - You are accountable for your actions and reactions If you have GRIT - the attitude, ‘to do what it takes' and if you understand the need to give GRACE - show kindness and patience to those that surround us as we continue our journey through this pandemic, then you are our next RPH Warrior! This Describes a Variety of Your Responsibilities Process guest arrivals and check-in process to ensure accuracy and service standards Process guest check-outs maintaining billing accuracy Handle guest issues to ensure the utmost level of guest satisfaction Uphold Royal Park Hotel customer service and recognition standards We value hard work and contribution. If you feel like you could be part of this team, please submit your resume for review. Stay Positive, Test Negative

Full-time Description Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) • Ability to participate in the creation of an enjoyable work environment Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Details Hotel David Whitney - Detroit, MI Full Time High School None Any Hospitality - HotelDescription Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests. Accurately handle cash transactions and balance a cash drawer to the given amount. Acknowledge rewards members and returning guests. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment. Attend all scheduled training, departmental and hotel meetings. Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles. Practice safe work habits and ensure safe work practices to avoid injury to self and others. Ensure all privacy and security protocols are followed as well as departmental and company procedures. Answer all calls promptly correctly transfer all calls to appropriate departments. Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction. Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions. Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions. Maintain lobby cleanliness and organization. Assist in booking reservations. Assist with handling mail, packages, facsimiles, and guest items. All other duties assigned by manager or supervisor. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist with any guest inquiry. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Perform other reasonable job duties as requested by direct and indirect supervisors. PHYSICAL DEMANDS Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 45 lbs. as needed. Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed. Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, verbal, written and electronic. Considerable knowledge of complex mathematical calculations and computer programs. Must have excellent leadership capability and customer relations skills. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computer skills. Must possess basic computational ability. Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts. Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS. Self-driven and able to work independently. Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail. EDUCATION High school or equivalent education required. EXPERIENCE Experience in the hospitality industry preferred. Experience in a front desk or customer service role preferred. LICENSES OR CERTIFICATIONS N/A GROOMING All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy. ATTENDANCE Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

div class="job-preview-details" div class="vertical-padding" div Part-time/div /div div class="job-listing-header"Description/div divp Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented./ppbr//ppstrong Summary:/strong/pp The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests./pp /pp Duties amp; Responsibilities:/pulli Check front office accounting records for accuracy summarize information for the hotel's financial records/lili Track room revenue, occupancy percentages, and other front office operating statistics/lili Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day/lili Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier/lili Process guest charges voucher and credit card vouchers/lili Transfer charges and deposits to master accounts/lili Check to see that all charges are assigned to the appropriate departments/lili Verify that all transactions performed at the front desk are supported by documentary evidence and signatures/lili Print and file reservations for the next business day/lili Monitor the current status of coupon, discount, and other promotional programs/lili Perform check-ins and check-outs as well as wake-up calls/lili Summarize results of operations for management/lili Balance the days charges, making corrections as necessary/lili Respond to guest needs, special requests, and complaints/lili Additional tasks may be assigned at any given time/li/ul/div div class="job-listing-header"Requirements/div div data-bind="html: Job.Requirements"pQualifications:/pulli High school graduate or equivalent/lili Minimum one (1) year of hotel front desk experience/lili Understand basic principles of auditing, balancing, and closing out accounts/lili Know how to operate front office equipment/lili Experience handling cash, accounting procedures, and general administrative tasks./lili Excellent customer service skills./lili Ability to lift 50 lbs. and sit, stand, or walk for extended periods of time./li/ulpbr//pp Benefits:/pulli Competitive salary/lili Annual review with increase potential/lili 401k program with company match/lili Additional benefits may be available/li/ulpbr//ppstrong Arbor's Guiding Principles:/strong/pp Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:/pulli Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. /lili Lead with Heart - Be kind, passionate and hospitable./lili Be Accountable - Take ownership and deliver results./lili Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change./lili Celebrate Differences - Embrace diversity; respect individual opinions and ideas./li/ulpbr//ppem Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities./em/p/div div class="job-listing-header"Salary Description/div div16.50/div /div

Job Details Detroit, MI Admin - ClericalDescription As a full-time Night Auditor at Fort Pontchartrain Hotel, your role will be crucial in providing exceptional guest service and overseeing operations during nighttime hours. You will be responsible for ensuring accurate revenue posting, balancing department revenues daily, and completing necessary reports. We offer competitive pay, flexible schedules, free parking, Wyndham hotel discounts, and an incentive program based on guest reviews. Job Responsibilities: Demonstrate strong customer service skills and greet guests warmly. Register and assign rooms to hotel guests, providing room keys or cards as needed. Conduct bookkeeping tasks, including account balancing and nightly audits. Post charges for rooms, food, beverages, and other services to ledgers manually or using computer systems. Calculate bills, process payments, and provide change to guests. Record guest feedback or complaints and escalate issues to management when necessary. Prepare the Front Office for the next shift and reset the day's operations. Assist security and enforcement staff in emergency situations. Adhere to company policies, safety protocols, and report any incidents or unsafe conditions to management. Maintain a clean and professional appearance. Safeguard confidential information and company assets. Address guest inquiries regarding hotel services, registration, and local recommendations. Qualifications Job Skills: Proficiency in computer software, including Word, Excel, and Outlook. Ability to engage in active learning and adapt to new information for effective problem-solving. Strong critical thinking skills to assess and address various challenges. Monitoring capabilities to evaluate performance and implement improvements. Service-oriented mindset with a focus on assisting people. Excellent reading comprehension of work-related documents. Social perceptiveness to understand and respond to others' reactions effectively. Job Qualifications: Education: High school diploma or equivalent required. Experience: Customer service background with knowledge of customer needs assessment, maintaining service quality standards, and evaluating customer satisfaction levels. If you are detail-oriented, possess strong customer service skills, and thrive in a fast-paced hospitality environment, we encourage you to apply for the Full-Time Night Audit position at Fort Pontchartrain Hotel.