Customer Service Representative
Guest Service Representative Job In Lubbock, TX
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center.
Benefits:
Competitive Salary: Starting pay of $18.00/hr., plus incentives.
Training: Paid training provided to ensure you have the skills needed for success.
Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.
Referral for Life Program™: Earn a residual bonus every pay period.
Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.
Career Growth: Opportunities for advancement within the company.
Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.
Key Responsibilities:
Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles.
Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support.
Service Coordination: Coordinate with service providers to ensure timely assistance to the customer.
Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction.
Documentation: Maintain accurate records of all customer interactions and services provided.
Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.
Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.
Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.
Experience: At least 1 year of customer service experience in a single role.
Education: High School Diploma or GED.
Background Check: Must pass a background screening.
Typing Skills: Minimum typing speed of 25 WPM.
Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.
Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Representative, Client Svc I
Guest Service Representative Job In Denton, TX
US-TX-Denton Type: Full-Time # of Openings: 1 TX - Denton-UNorthTexas-MS About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Mail/Courier Services:
-Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
-Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
-Researches and routes unidentified and generic mail.
-Receives, logs, delivers and tracks messenger items.
-Responds to customer requests.
-Performs routine upkeep of equipment.
-Records and tracks customer inquiries and fulfillment of requests.
Shipping/Receiving:
-Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
-Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
-Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Ability to lift up to 50lbs.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
We are providing the anticipated hourly rate for this role: $17.20 - $23.37
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#LI-EF1 #PM19
PIebe95ed0ff9d-26***********6
Service Advisor
Guest Service Representative Job In San Antonio, TX
Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? Our fast-paced Financial Firm, Seasons Wealth in San Antonio TX is looking for a strong, detail-oriented Service Advisor to assist with various industry-specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today!
Minimum Requirements:
Previous experience in processing confidential, detailed paperwork
Previous client interaction in an office environment
Intermediate to advanced computer skills
CRM experience preferred (Redtail or Salesforce)
This position requires you to possess the following skills:
Strong organizational skills and attention to detail
Ability to demonstrate persistence to achieve quality
Excellent communication; both verbal and written
Self-directed initiative
Process driven
Strong follow-through
Responsibilities:
Putting client needs first is deeply rooted in our culture and at the core of everything we do. In providing excellent client service you will:
Prioritize day-to-day tasks and issues
Operate with a proactive approach to advisors and clients
Complete and process servicing requests
Maintain database programs
Respond to client inquiries as needed
Opening, closing, and transferring of accounts
Generate and provide various reports to Advisor
Process transactions
Follow-up as necessary with vendor companies and clients
Assist Advisor with pre-appointment preparation
Resolve any issues regarding new accounts, transfers, or amendments
Salary:
$60,000-$80,000
Benefits:
Paid Holidays
PTO
Hours:
Monday - Friday: 9:00 am - 4:30 pm
Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Customer Service Sales Representative
Guest Service Representative Job In Kennedale, TX
Swan Transportation Services is a full-service freight broker based in Kennedale, TX. We are dedicated logistics professionals who provide unique solutions for our clients' shipping needs, goals, and challenges. With advanced technologies and proactive communication, we strive to be the premier supply chain partner for businesses.
Swan Offers:
Competitive Salary
Paid Training
Comprehensive Benefits Package (health, life, dental, ect)
Advancement
Travel Opportunities
PRIMARY FUNCTION: The primary function of this position is maintaining solid relationships with existing and new customers while also providing our Sales Team with new prospects for our freight solutions. This individual will be responsible for a high volume of customer interactions, including prospecting, maintaining relationships, and account management.
DUTIES AND RESPONSIBILITIES include the following:
Initiate sales and marketing calls to prospective or current clients
Build and maintain relationships with existing and potential clients
Use and update our CRM platform daily
Manage accounts to retain existing relationships
Prospect for leads to build a pipeline, using the phone, emails and social media
Be available to attend company events
MINIMUM QUALIFICATIONS/EXPERIENCE:
Proven successful sales experience in telephone sales, personal selling, and customer service is a must
Upbeat and energetic attitude
Strong communication and interpersonal skills
Ability to prioritize and multi-task in a fast-paced environment
Proficiency with MS Office software; experience with Sales Automation, Customer Relationship Management or web-based software programs
Ability to execute a vision, manages multiple priorities, and achieves results
Outgoing personality with expertise at developing relationships
Adaptable and coachable
Pay: $45,000.00 - $55,000.00 per year plus commissions and bonuses
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
SBA Servicing Officer
Guest Service Representative Job In Dallas, TX
Responsibilities include performing servicing request and monitoring of existing loans including tickler follow up.
RESPONSIBILITIES
Responsible for conducting post-closing audits to comply with loan authorizations
Ensures financial statements, tax returns, recorded documents, and UCC ticklers are current and properly maintained
Responsible for follow up on delinquent loan accounts
Handles all servicing requests (including, but not limited to: deferments, collateral substitutions, restructures and assumptions) requested by a borrower
Collects and analyzes annual financial information from clients
Monitors loans for possible risk rating changes.
Monitors classified loans on a quarterly basis using Special Attention Credit reports
Follow up for renewal insurance policies
Performs various other duties assigned by the department supervisor
Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training
SKILLS / QUALIFICATIONS
Familiarity with SBA and/or USDA lending
Well-developed written and oral communication skills
Detail oriented, good problem solving and negotiating skills are required to overcome obstacles and drive the closing process to meet deadlines
Ability to read and interpret complex commercial loan documents
Ability to deal effectively and tactfully with all types of customers
EDUCATION / EXPERIENCE
Bachelor's Degree from an accredited 4-year University
3-5 years of commercial/SBA loan related experience
BENEFITS PACKAGE
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Savings Plan
We offer a competitive total rewards package, including but not limited to Medical, Dental, Vision, and Life Insurance, 401k retirement savings plan, and paid federal holidays, for this full-time position within the annual range of $60,000 - $80,000. Annual ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.
Must be authorized to work in the US.
We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.
Customer Service and Sales Representative
Guest Service Representative Job In Houston, TX
Entry Level - Sales and Customer Service Representative
Type: Full-Time
Join a Team Where Success is Celebrated Every Day!
Are you a natural people person with a knack for solving problems? We're looking for someone who thrives on building connections and turning customers into loyal fans.
What You'll Be Doing:
Connect: Greet customers in person with warmth and enthusiasm while delivering top-notch service.
Showcase: Highlight the benefits of our products and services with energy and confidence.
Assist: Ensure customers find what they need and leave with a smile.
Grow: Develop your skills and seize opportunities to advance within the company.
What We're Looking For:
High school diploma or equivalent (college coursework is a bonus).
Previous experience in sales or customer service is great but not required-we provide hands-on training.
Strong communication skills.
Ability to manage time efficiently and stay organized.
Reliable transportation to and from work.
Basic computer skills and excellent phone and interpersonal etiquette.
A proactive, can-do attitude with the ability to multitask.
Why You'll Love Working Here:
Vibrant Work Environment: We keep things fun, fast-paced, and engaging so you'll look forward to every shift.
Career Growth: We're committed to helping you build your future with clear paths for advancement.
Supportive Team Culture: Join a welcoming team that values collaboration and celebrates achievements.
Competitive Compensation: Enjoy a strong base salary with opportunities for bonuses and incentives.
You'll Shine in This Role If You're:
Friendly and Approachable: You thrive on connecting with others and making their day better.
Energetic and Positive: Your enthusiasm and upbeat attitude are contagious.
A Team Player: You're always willing to lend a hand and collaborate with your coworkers.
Driven and Goal-Oriented: You're excited to take on new challenges and grow your career.
Ready to make an impact and grow with us in Houston? Apply now to start your journey!
Customer Service Sales Representative
Guest Service Representative Job In Pharr, TX
Customer Support Sales Representative (CSSR)
Paid semi-monthly.
Continued hands on and virtual training.
401(k) with company matching.
Paid time off and holidays.
Employee Assistance Program (EAP).
Healthcare benefits available.
Job Summary
The Customer Support Sales Representative will promote the sales of service, parts, and whole-good attachments as a customer solution and build long term relationships within territory to maximize company profitability and assist market share. The CSSR should promote and ensure that “Uptime is Everything,” for our customers.
Essential Functions
Sell machine maintenance and repair services, parts, hoses, oils, extended warranties, preventative maintenance agreements, whole goods attachments, and any other management approved products
Maintain technical knowledge of Doggett Machinery products and services as well as provide technical assistance where applicable including Service Advisor and with My Dealer Portal
Utilize Customer Relation Management tool (HANDLE) to fully document, track, record, follow-up and capture all related sales activities
Prepare written quotes and estimates to customers as well as coordinate service calls in conjunction with the Service Department process including the use of Modern
Promote sales of Loyalty Parts, all other parts sales, and Parts Department promotions as directed by the Parts Manager
Complete machine follow-up forms and enter them in to the Deere Portal
Complete CSA Certification through JDU in first year and all continued education training
Keep current on product knowledge, features and benefits of all products and services marketed by the company including allied products
Actively promote the John Deere Rebuild/Re-Life program to all eligible customers
Maintain, as directed by the Manager, current and accurate information for all customers in the assigned territory
Maintain awareness on all parts and service competitors
Assist in the collection of accounts receivable for your assigned accounts
Act as the lead in machine support issues with the customer and our manufacturing partners
Understand and promote JD Link and proactively manage subscriptions and promote renewals
Manage customers undercarriage systems by periodic inspections and project replacement guidelines
Assist the Sales Department in new machine deliveries to the customer in conjunction with the salesman
Collaborate with the Sales Department to perform machine inspections on all lease units prior to maturity
Lead and promote the use of the Doggett My Dealer Portal to our customers.
Follow all safety rules and regulations in performing work assignments.
Maintain excellent communication with your respective Parts and Service Managers and CSA Director.
Perform all other duties as assigned by management in a professional and efficient manner
Qualifications
High school diploma or GED required; Associate's degree from technical college preferred
Minimum 1 year of experience in a construction/agriculture related role with involvement in activities such as sales, service, training or other related work
Minimum of 3 years' experience working with heavy machinery preferred
Strong computer skills
Excellent interpersonal communication skills
Highly organized and reliable
Excellent Customer Service Skills
Knowledge of Machinery Operations and Safety guidelines
Basic knowledge of electrical, hydraulic, power train and engine components
Valid driver's license and clean driving record
Travel Requirements
Must be able to travel regularly
Physical Requirements
Standing, walking, lifting, twisting and bending on a frequent basis
Ability to lift up to 50 pounds
Environmental Conditions
A major portion of every day will be spent outdoors walking, stooping and bending, climbing on and off machines. Proper PPE is required for all training.
The Customer Support Sales Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.
Doggett is an Equal Employment Opportunity Employer
Process Associate/Customer Service Representative! (Local Only)
Guest Service Representative Job In Richardson, TX
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Title: Process Associate/Customer Service Representative!
Location: Richardson, TX (onsite/Local Only)
Duration: Fulltime/Permanent (Day shift)
Normal Shift: Mon-Fri (Sat/Sun Off)
The primary responsibility of an SDR is to research leads, qualify leads and book meetings and hand over to the Account Manager/sales team for further engagement and conversion to build sales pipeline. The job involves proactive research, outreach, and communication to identify potential customers and initiate the sales process.
Responsibilities
Conduct outbound prospecting activities to qualify new leads, book meetings and expand the sales pipeline.
• Use various channels such as cold calling, email campaigns, social media, and networking to reach out to potential customers.
• Conduct initial discovery calls or with leads/prospects to assess their suitability and interest in the company's products or services and book meeting for Account Managers.
• Meet and exceed weekly and monthly meeting booking targets set by Team Lead and perform other peripheral admin activities as required.
• Collaborate with the sales team to transfer qualified leads and provide them with relevant information and context for follow-up.
• Maintain accurate and up-to-date records of lead interactions and customer information in the CRM system.
• Participate in regular sales meetings, training sessions, and professional development activities to enhance skills and knowledge.
Qualifications we seek in you!
Minimum Qualifications
•Bachelor's degree in sales, marketing or another related area of study.
•Strong interest in meeting with clients daily and taking virtual meetings to help them grow their businesses.
•Ability to perform well in a highly dynamic, rapidly changing environment.
•Expert knowledge of Ads manager on any social media platform.
•This job will require working in a normal shift, Monday to Friday.
Preferred Qualifications/ Skills
•Experience working in a sales or account management role with mid/large-size businesses.
•Proven track record of reaching and exceeding sales goals.
•Own a sales and customer care mindset to assure the best client experience.
•Strong knowledge of Ad Sales and the digital advertising ecosystem.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit *************** . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Customer Service Representative
Guest Service Representative Job In Dallas, TX
Join Our Team as a Customer Service Representative and Make a Difference!
Are you a problem-solver who enjoys interacting with people?
We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.
Responsibilities
Handle customer inquiries and complaints via phone, email, or in-person
Provide product and service information to customers
Process orders, forms, applications, and requests
Keep records of customer interactions and transactions
Follow up to ensure resolution of customer issues
Participate in team-building activities and career development workshops
Collaborate with team members to improve service delivery
Qualifications
Strong communication and interpersonal skills
Customer-oriented mindset and ability to adapt/respond to different types of customers
Proficiency in MS Office and customer service software
Excellent problem-solving skills and attention to detail
High school diploma; college degree preferred
Experience in customer service or related field is advantageous
Benefits
Professional growth and advancement opportunities
Supportive and collaborative work environment
Participation in workshops and professional development programs
Be the voice of our company. Apply now to become a Customer Service Representative!
Customer Service Specialist
Guest Service Representative Job In Dallas, TX
Elevate Customer Satisfaction: Customer Service Specialist Wanted!
Are you an experienced customer service professional seeking a new challenge?
We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career.
Responsibilities
Provide expert assistance to customers with complex inquiries
Troubleshoot and resolve customer issues efficiently
Maintain detailed records of customer interactions
Develop and update customer service and sales protocols
Train and mentor junior customer service staff
Coordinate with teams across the US to ensure consistent service
Participate in workshops and career development initiatives
Qualifications
Proven experience in customer service roles
Excellent communication and problem-solving skills
Proficiency with customer service software and CRM systems
Ability to handle challenging situations with professionalism
High school diploma; bachelor's degree preferred
Leadership skills and experience training others are a plus
Benefits
Opportunities to work with clients nationwide
Career advancement and leadership development programs
Collaborative team environment focused on excellence
Access to professional workshops and continuous learning
Ready to take your customer service career to the next level? Apply today!
Customer Service Representative
Guest Service Representative Job In Dallas, TX
Are you detail-oriented, analytical, and excel in a fast-paced environment? Our client, a high-volume insurance office, is seeking a Customer Success Representative to join their dynamic team in a hybrid role. This is a great opportunity to advance within a company that values dedication, precision, and exceptional customer service.
Key Responsibilities:
✅Handle a high volume of incoming calls daily
✅Process policy changes efficiently and accurately
✅Provide top-notch customer service that reflects the company's 5-star standards
✅Enter and maintain accurate client data in insurance quoting systems
✅Complete insurance applications and gather documentation to secure underwriting approval
What We're Looking For:
✅ 1+ year of customer service experience in the insurance industry (experience with independent agencies is a plus)
✅ Property and Casualty License
✅ Strong attention to detail-able to carefully review policies and contracts for accuracy
✅ Excellent analytical skills and the ability to identify potential risks and solutions
✅ Outstanding communication skills and the ability to build rapport with clients
✅ Process-driven with the ability to follow workflows and improve processes where needed
✅ Proficient in Microsoft Outlook, Excel, and Word, with the ability to learn new software
Perks & Benefits:
💪 Health Insurance
🛡️ Employer Paid Short-Term & Long-Term Disability
🩺 Telehealth & Teletherapy
💰 Flexible Spending Account
🦷 Dental & Vision Coverage
🚑 Accident, Life & AD&D, Critical Illness, Hospital Indemnity
⚖️ Legal & Pet Insurance
💼 401(k)
🌴 Paid Time Off & Volunteer Time
💼 Paid Leave (Bereavement, Parental)
👨 💻 Employee Assistance Program
📈 Professional Development Assistance
This is a long-term career position offering opportunities for growth and advancement. If you're ready to be part of a team that values precision, excellent service, and continuous improvement, we want to hear from you!
Apply Today and Take the Next Step in Your Career!
Customer Service Representative
Guest Service Representative Job In Houston, TX
Responsibilities:
Provide outstanding customer service by addressing inquiries, resolving concerns, and explaining policy details.
Assist clients with policy updates, claims processing, and general insurance-related questions.
Maintain accurate records and document client interactions.
Work closely with team members and other departments to ensure seamless service.
Stay informed on insurance products, services, and industry trends to better assist clients.
Requirements:
Licensing: Must hold a Property & Casualty (P&C) Insurance License or a General Lines Insurance License.
Experience: At least 5 years of experience in sales and the insurance industry.
Bilingual: Fluency in English and Spanish is a plus.
Technical Skills: Familiarity with EZLynx or similar insurance software is preferred.
Communication: Strong verbal and written communication skills, with a focus on exceptional customer service.
Team-Oriented: Ability to work collaboratively in a fast-paced environment.
Detail-Oriented: Highly organized, able to multitask effectively, and ensure accuracy in all client interactions.
Who You Are:
Excellent communicator with a strong customer-focused approach.
Detail-oriented and able to manage multiple tasks efficiently.
Positive, proactive, and solutions-driven mindset.
Experience in customer service preferred (insurance experience is a plus).
A team player who enjoys contributing to a positive and supportive workplace.
If you?re ready to join a team that values service, integrity, and growth, apply today!
#HOUWC46
#ZR
Interested candidates please send resume in Word format Please reference job code 134113 when responding to this ad.
Customer Service Representative
Guest Service Representative Job In Irving, TX
SNI Companies has partnered with a Financial Services firm in the Irving, TX area that is seeking multiple Bilingual Customer Service Advisors to join their team. This opportunity offers remote flexibility and bonus potential. The ideal candidate will have 2-3 years of call center or customer service experience.
Hybrid Schedule: 80% remote, 20% in office.
Responsibilities:
Effectively identify and assess customer's needs to improve customer satisfaction
Handle customer questions, provide appropriate solutions and alternatives within appropriate time limits and follow up to ensure resolution
Accurately capture customer info related to payment, contract questions, billing, and cancellation
Handle delinquents with calls, emails, letters, and reporting
Process cancellations & refunds and keep reporting up to date
Verify and set up payments
Verify and set up payments
Take overflow queue calls for quoting
Handle verifying and calculating if a customer is eligible for a mileage waiver
Assist with admin duties
Job Qualifications:
A minimum of one year of prior experience in customer service, call center and/or collections
Possess a team mentality that emphasizes collaboration and support with the ability to work independently and part of a team
Highly proficient in MS Office; intermediate PC Skills, AS4000 experience is a plus
Strong customer service orientation and ability to adapt/respond to different types of personalities and situations that could require negotiation and conflict resolution
Results oriented, and ability to multi-task, prioritize, and successfully work in a fast-paced, self-directed environment
Bilingual (Fluent in English and Spanish) is a PLUS!
Customer Service Representative
Guest Service Representative Job In Corpus Christi, TX
A well-established equipment supplier in the oil and gas industry is seeking a customer service representative in the Corpus Christi, Texas Area.
Candidates Must Have:
College degree preferred, will consider equivalents.
2-4 years of industrial sales.
Demonstrated experience supporting 15 plus accounts at a time.
Experience working in the oil and gas industry.
Background in logistics or procurement preferred.
Call Center Representative
Guest Service Representative Job In Plano, TX
you will be a resource in part of a complete call center buildout.
This resource will be part of the "call center for patient services". Patients call in when having first level troubleshooting issues with their devices-- including mobile app support/ Bluetooth issues... etc. The resource will be responsible for answering these calls and finding resolution for the patients or escalating the call to the appropriate party.
Experience:
Required:
Strong communication skills-interpersonal, verbal, and written.
2-5 years required experience in a call center, customer service in a medical field, or technical support role
Proficient with computers and common Microsoft applications.
Critical thinking/judgment and effective problem resolution
Preferred:
Sleep study and sleep apnea background or knowledge
Multi-tasking skills with proven results.
Basic knowledge of medical device industry and specifically, Inspire technology, sleep apnea, sleep studies, and upper airway stimulation therapy.
Customer Service Representative
Guest Service Representative Job In Dallas, TX
Entry Level - Sales and Customer Service Representative
Type: Full-Time
Ready to Join a Team Where Every Day Feels Like a Victory Lap?
Are you a go-getter with a passion for people? Do you thrive in a fast-paced, dynamic environment? If you're looking to start your first job, your first professional job, or want a career change, and you are ready to take on a fun, competitive, role, we want YOU on our team!
Apply if... You Are:
People Person: You love interacting with others and making their day.
Energetic: You bring a positive attitude and high energy to everything you do.
Team Player: You work well with others and are always ready to lend a helping hand.
Ambitious: You're eager to learn, grow, and take on new challenges.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
What You'll Do:
Engage: Connect with customers in-person, providing exceptional service with a smile.
Promote: Showcase our products and services with enthusiasm and confidence.
Assist: Help customers find exactly what they need and ensure they leave happy.
Grow: Learn the ropes and climb the ladder-opportunities for advancement are always available!
Sales and Customer Service Representative Requirements:
Previous sales or customer service experience is a bonus, but not required-we provide training!
Ability to stand and walk for extended periods
Communication and presentation skills.
Time management skills.
Reliable transportation to and from work
Proficiency in basic computer skills, Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Account Service Representative - Administrative
Guest Service Representative Job In Dallas, TX
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Requirements:
Bachelor's degree preferred
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
ES&H Representative
Guest Service Representative Job In Brownsville, TX
Job Title: ES&H Representative Work Type: Onsite In this role, you will integrate safety and health requirements into complex project planning, design, and operations to reduce the potential for adverse impacts. ES&H Representative will perform risk assessments, provide input on bid decisions, lead meetings and communications, and track and monitor performance trends.
Your recommendations will contribute to enhanced quality of safety procedures and work processes.
Major Responsibilities
Assists execution of the safety component of an ESH Program inclusive of technical and administrative aspects.
Helps prepare and implement Safety and Health Management Plans, associated plans and procedures, and training programs.
Provides input to Engineering, Construction, Procurement, Subcontracts, Commissioning, and other groups to ensure that safety and health requirements are integrated within project planning and execution.
Interprets safety and health requirements and provides comprehensive assistance on plan preparation, risk assessment, and ESH program execution.
Researches moderately complex issues and regulatory requirements and prepares documentation and reports.
ES&H Representative provides support and guidance for safety studies, risk assessments, and program reviews and audits.
Participates in emergency response and incident investigation and resolution.
Interface and communicate with stakeholders and help resolve their concerns.
Participates in meetings with customers, team members, subcontractors, and other stakeholders.
ES&H Representative conducts ESH inspections and monitoring to identify hazards and risks, evaluate controls and corrective actions, and assess compliance with contract, regulatory, project, and client requirements.
Education and Experience Requirements
Requires a Bachelor's degree (or international equivalent) related to occupational safety or health and 5-8 years of relevant experience or 9-12 years of relevant work experience
Required Knowledge, Skills, and Abilities
Specialized knowledge in a safety specialty (e.g., Personal Protective Equipment, lockout/tagout, fall protection, excavation, people-based Safety) or engineering (e.g., civil, process safety, mechanical) or related disciplines.
Knowledge of safety management, monitoring programs, principles, and methodologies.
Knowledge of safety and health laws and regulations and applicable agencies' permitting processes and responsibilities.
Knowledge of engineering, construction, and subcontract work processes.
Skilled in oral and written communication and knowledge of computer applications.
Bachelor of Science degree in a specialized scientific field (e.g., safety, industrial engineering, public health) or process/mechanical engineering and/or some practical work experience in the discipline performing the responsibilities listed above.
Bilingual required (Spanish / English)
Note:
Local hire within Rio Grande Valley area requested
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About GTT
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
25-19549 #LI-GTT #LI-Onsite #gttutility
Customer Service Representative/ Line Cook
Guest Service Representative Job In Taylor, TX
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas.
Build a career with us.We are committed to promoting from within. Most of our managers started as CSR's! CSR's can receive training to become an Assistant Manager. Come grow with us!
As part of our crew, your responsibilities will include:
* Operating all equipment.
* Stocking ingredients from delivery area to storage, work area, walk-in cooler.
* Preparing products * Receiving and processing telephone orders.
* Taking inventory and completing associated paperwork.
* Cleaning equipment and facility approximately daily.
Competitive Starting Pay
$100 sign on bonus after 30 days!
REQUIREMENTS
Must be 16 years of age or older
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Guest Services Coordinator
Guest Service Representative Job In Brady, TX
Our client, a high-end resort in the Brady, TX area is looking for a Guest Coordinator. This is a full-time and long term role that is on-site. Possibility of working from home two days per week after established.
Responsibilities:
• Manages the guest experience from the first inquiry to final follow-up
All inquiries come from people requesting information online.
• Handles all booking-related tasks (no online booking system in place)
o Responds to online inquiries
o Assists guests in selecting and booking their activities
o Processes payments and finalizes reservations
o Coordinates lodging accommodations
• Assists with check-out and post-visit correspondence
Must Have's:
• 2+ years of experience in a customer service or hospitality environment
• Excellent problem-solving and communication skills
Salary: $55K-$65K per year, plus Christmas bonus; 100% paid medical insurance and more!
*** LOCAL CANDIDATES ONLY, client may consider relocation for someone within Texas ****