Guest Service Representative Jobs in Piscataway, NJ

Our client, a well known beauty brand, is seeking a LTT Customer Service Representative II for their Berkeley Height, NJ team. This role is on a hybrid schedule and the role will last for at least one year with the potential to extend to 2 years total. The role guarantees a 40 hour work week and pays up to $29.30/hr. Responsibilities: Serve as a Digital Beauty Advisor across all social platforms by reactively engaging with fans and followers on a timely manner (TikTok, Facebook, Instagram, Twitter) * Support le Care public channels (social, R&R, Q&A) by providing insight, strategy recommendations and engagement as needed * Attend brand and Care trainings, work sessions and meetings to stay up to date with social strategies and best practices * Follow Brand and Care provided social FAQ documents for launches and key social moments * Able to compose custom responses that clearly address the issue in a way that is understandable by the consumer * Recognizes and recommends new ways to influence consumers in their purchase decision * Alert critical customer complaints to internal Care and Brand teams and assist with problem solving * Provide social content and engagement recommendations based on consumer feedback and trends * Stay up to date on new social media platforms, tools and best practices * Live in the social ecosystem, stay on top of emerging trends in the landscape Responsiveness * Maintain 100% Reply Rate and established Response Time goals across social channels * Maintain consumer satisfaction and sentiment scores as established by the group * Monitor personal social KPI's using Sprinklr * Offers schedule flexibility to support the needs of the business which included weekends * Meets established quality standards in all contacts across all channels * Responsible for recognizing opportunities for improvement in our policies or processes and leading the initiative to reduce disruptions in service or detract from customer satisfaction. * Documents product issues in a way that the information can be used for product improvement or development * Accurately enters required information in the CRM and surveys to ensure data integrity Job Qualifications * Bachelor's Degree * 1-2 years' social media engagement experience * Customer Service experience desired * Customer obsessed mindset * Knowledge and experience with major social media platforms required * Able to work in a fast-paced, dynamic environment, both independently and as part of a cross-functional team * Must have a sense of urgency with a high degree of flexibility, adaptability, resourcefulness, and responsiveness; willingness to work outside standard hours which includes weekends * Report back to internal team to funnel insights into product / experience / content creation strategy * High level of organization, attention to detail and positive attitude * Interest in beauty, fashion and/or lifestyle brands * Exceptional writing skills * Excellent problem-solving ability * Proficient in Microsoft applications including PowerPoint, Word and Excel. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: April 8, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

FinPro, Inc is a management consulting firm that specializes in financial institutions, with a growing suite of digital analytics products. We are a recognized thought leader in the industry, regularly helping to set national policy and introduce new, ground-breaking changes to how the industry functions. We are the go-to firm for starting new banks, and have a wholly owned broker-dealer. We are always evolving, and always looking for a better way to do something. Our clients hire us on the expectation that we are the best, so we demand the best from everyone that works here. Our open position is for a Customer Service Representative on our Digital team. You will be expected to learn our digital systems and basic banking concepts, and provide customer service on those digital products. There is potential for future advancement here as we build out the Customer Service team over time. You will have the ability to potentially take on leadership of the team as it grows. We care about personality and culture. We don't care what your education background is, whether you went to college, or what "experience" you have in your prior positions. If you have the right attitude and drive to be the best, you will be far more successful than someone with years of experience who never does more than is necessary. Own everything you do. If you have not been scared away, then Hi, I'm Bob Musso. I would love to get to know you more so please apply if you are interested, and in your application message, tell me about yourself, and why you think this is the right fit for you. Some quick insights: Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Management of HubSpot customer service platform Documentation and management of end user knowledge base

FSLA Status: Hourly (Non-Exempt) Work Model: Hybrid (After initial Training/Onboarding) Customer focused liaison promoting functional excellence in the customer service role. Manage the sales order from receipt to shipment in the Oracle environment to ensure compliance with customer requirements and company protocols. Answer all incoming inquiries promoting excellent customer experience. Essential Duties & Responsibilities Responsible for responding to customer inquiries by phone and email within the Zendesk system. Order entry, monitoring, modification, verification, and release of sales orders through the fulfillment process within the Oracle environment. Drive a positive customer service experience through courteous, timely, and dynamic communication with customers. Identify and assess customers' needs to achieve satisfaction and build sustainable relationships between customers and Spectrum Chemical Act as a liaison for the customer, providing information on products, services, order status, etc. Work with a sense of urgency to resolve any emerging problems that customer accounts might face with accuracy and efficiency. Work closely with cross-functional teams, such as the Lab, Tech Services, Sales, Purchasing, Accounting and Operations groups, to investigate and solve issues as a team. Identify the root cause of customer concerns and work closely with manager and/or key departments to escalate concerns and ultimately improve the customer experience. Determine technical specifications, shipping, freight terms, order handling for controlled substances, drug items, split orders, research product, pricing. Work in tandem with fellow customer service representatives and outside/inside sales force to provide superior customer service. Provide best in class customer service with a focus on meeting department KPI's. Other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated proficiency as a Customer Service Representative from a retailer / distributor / manufacturing environment. Excellent verbal / phone, written and chat communication skills. Must possess excellent data entry and organizational skills. Must have above average attention to detail. Must be capable of developing a thorough working knowledge of order management within complex systems. Ability to work in a team environment, completing individual tasks while maintaining focus on the overall departmental and organization goals. Contributes to maintaining a positive team spirit. Strong collaborative and interpersonal skills. Working cross functionally with all departments and customer base. Excellent multi-tasker with ability to work in a fast-paced and ever-changing environment. Ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from customers. Capable of remaining calm and courteous in challenging situations. Ability to comply with processes but also identify areas of improvement and implement change. A self-starter with the ability to work independently as well as with a team and make informed and independent decisions under pressure. React quickly to changing priorities. 1+ year experience in Oracle environment preferred. Zendesk experience is a plus. Proficient Microsoft Office skills - Outlook, Excel, Word Education and/or Experience Two years of college or equivalent work experience. Call Center or customer service experience required (preferably in a corporate manufacturing or distribution environment) Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Must possess exceptional verbal and written communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This job will require the working hours of 8:00am to 5:00pm. Willingness to work overtime or weekends if needed. Contact Email: *********************************** Address : Spectrum Chemical, HR Dept., 14422 S. San Pedro Street, Gardena, CA 90248 or 777 Jersey Avenue, New Brunswick, NJ 08901 We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for a Customer Account Specialist to manage and support customers who are not assigned to a sales manager, as well as assist selected customers alongside a sales manager. This role will also support the Head of Customer Service in optimizing daily processes and ensuring a seamless customer experience. The ideal candidate will be highly organized, customer-focused, and proactive in driving efficiency and satisfaction. Key Responsibilities Manage the end-to-end order process, from purchase order receipt to delivery and invoicing. Serve as the primary point of contact for customers, handling inquiries, requests, and complaints. Process and coordinate customer sample requests and shipments. Oversee and coordinate customer complaints, working closely with Quality Assurance (QA). Collaborate with the technical team to manage questionnaires and technical documentation. Execute customer communication activities, including change notifications and updates. Continuously assess and improve daily work processes to enhance efficiency and customer service. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Monitor and follow up on customer contracts, agreements, and blanket orders. Maintain close coordination with supply chain, warehouse, and forwarders to minimize delivery delays. Qualifications & Experience Business or commercial education background. Up to 3 years of international work experience, ideally in a value-added solutions environment. Strong analytical mindset with a proactive approach to problem-solving. Comfortable working in an international and multicultural environment. Experience using CRM/ERP systems. Excellent communication and relationship-building skills. Confidence in initiating customer interactions and maintaining professional engagement.

Must be bilingual French Speaking Contract to hire Managing the order to cash flow of the allocated customer portfolio in a timely and accurate fashion Working along with the sales team on delivering customer service excellence and ensuring compliance with sales business policies. Key Responsibilities: • Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information • Managing order flow from order acquisition to order entry in compliance with agreed trade terms • Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue • Managing backorders ensuring a clean sheet • Managing goods returns in compliance with agreed trade terms • Acting as customer's first point of contact in case of commercial, logistics, product claims • Supporting sales events such as Sales Campaigns, brands/product presentations, customer onsite training, customer visits, etc. through active participation in both organizational preparation and execution • Issuing sales/customer-related reporting to the benefit of both sales team and customer • Implementing and enhancing customer service-related procedures, processes and systems • Participating to ad hoc sales-related activities and/or projects Experience: • Minimum 1-2 years of work experience in a B2B customer service environment preferred • Proven customer facing experience • Sales experience within a controlled environment of advantage • Experience with SAP implementation of advantage • Good business knowledge of order-to-cash flows. • Working knowledge of Incoterms and customs rules. • Fluent in English; French and Spanish a plus • Working knowledge of Incoterms and customs rules • Good knowledge of sales principles and methods • Good working knowledge of Office Pack (Excel, Power Point, Word)

Our Customer Service Representatives work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Representatives handle a large volume of inbound calls from our customers, agents, and third parties. The representative will also process policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center. Representatives are expected to exercise good judgment, flexibility and friendliness in their interactions with our customers and agents. Essential Functions and Responsibilities Answer questions regarding policies, coverages and premiums; assume ownership for thorough follow up on all contacts. Deliver first call resolution and a low customer effort. Develop and maintain complete product knowledge of all lines (Auto and Umbrella). Accurately enter and update policy information into the various processing systems and handle phone inquiries. Develop and foster Agent/Company Relationships. Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment. High energy and motivation to follow up and take ownership. Flexibility and ability to work under pressure. Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge. Willingness and ability to learn new functions within the Customer Solutions Center. Qualifications and Education The ability to work flexible or changing schedules is a critical aspect of this department. Hours for this position are shifts between 8:00 am- 5:00pm Monday-Friday. Above average interpersonal, listening, communication and organizational skills. Good analytical and decision-making skills. Excellent computer/data entry and general math skills. The ability to communicate in Spanish is a plus! College degree and/or PC license are a plus. About the Company The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Summary: The Customer Service Representative/Sales Liaison will provide ideal customer service by communicating with customers and/or sales staff by following through on every aspect of the order. Responsibilities: Receives customer's orders, coordinates all purchase order details, enters orders and prepares orders for shipment. Arrange freight through TMS. Processes orders and paperwork for shipping. Communicates with warehouse the shipping requirements of the customer. Ensure customer orders deliver on time. Answers all inquiries such as tracking, C of A's, shipments, credits, scheduling, cancellation, adjustments, warehousing, and any other information pertaining to orders. Maintains contracts (inputs into database and works with Product Managers and Salesperson to manage release dates for products). Assists assigned Sales staff to help exceed customer's needs as necessary. Assists with answering inbound calls. Maintain outstanding customer relationships with all customers. Additional duties as deemed necessary by the Supervisor/Manager.

Insight Global is seeking a Customer Service Representative in the Bronx, NY area. This is an onsite position that will go from April-August. This will be a full-time, 40 hours per week, Monday-Friday position. Our client is dedicated to providing a high-quality education and fostering a supportive community for their students. They are looking for a passionate and dedicated Customer Service Representative to join our team and help new students transition smoothly into their program. Job Summary: The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: Contact newly accepted students and their families to welcome them to the program. Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. Answer any questions students and families may have about the program and the school. Assist with the completion and submission of necessary forms and paperwork. Coordinate with other departments to ensure a smooth onboarding experience. Maintain accurate records of all communications and interactions with students and families. Follow up with students and families to ensure all onboarding requirements are met. Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Qualifications: High school diploma or equivalent; associate's or bachelor's degree preferred. Previous experience in customer service, preferably in an educational setting. Excellent verbal and written communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and other relevant software.

Skyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth. Role Description This is a full-time on-site role for a Customer Service Representative located in Midtown, NYC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Experience in Customer Service and Customer Experience Strong communication and interpersonal skills Problem-solving and multi-tasking abilities Ability to work in a fast-paced environment Experience with CRM systems is a plus High school diploma or equivalent required

RRC - Ruiz Recruiting & Consulting is a specialized recruiting firm dedicated to collaborating with startup to fortune companies nationwide. We're hiring an Insurance CSR to join a growing firm! We're in need of an Insurance CSR! You'll work directly with customers to help manage/service their policies and provide top notch service! We need someone Commercial Lines experience and Personal Lines is a plus! The Insurance CSR Will: Handle the processing of new policies and renewals for customers. Offer quotes and facilitate the sale of new personal lines insurance policies. Assist with the preparation and issuance of personal insurance policies, including endorsements, evidence of insurance, and other related documents. Proactively identify and evaluate customer needs, delivering tailored and effective solutions. Accurately process payments and submit insurance premiums in a timely manner. Provide friendly and efficient support to customers through phone, email, and various communication channels. The Insurance CSR Background: Previous experience Independent Insurance agency experience required 2+ years of Customer Service Representative, Insurance specialist or Jr. Account Manager in Insurance industry Commercial Experience required Experience using ams360, EPIC or similar AMS RRC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Homery is a market leader in home and living solutions, dedicated to delivering exceptional products and services that enhance the quality of life for our customers. We are passionate about creating beautiful and functional home environments, and we believe our success is built on the strength of our team. Job Summary: The Customer Service Representative at Homery plays a critical role in ensuring our customers receive exceptional service and support. This position involves handling customer inquiries, processing orders, resolving issues, and maintaining accurate records in our Odoo ERP system. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple tasks in a fast-paced environment. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Process customer orders, returns, and exchanges accurately in the Odoo ERP system. Maintain detailed records of customer interactions, transactions, and feedback. Assist customers with product information, troubleshooting, and general support. Resolve customer complaints or escalate them to the appropriate department when necessary. Collaborate with other departments, such as sales, logistics, and technical support, to ensure seamless customer service. Stay informed about product updates, policies, and promotions to provide accurate information to customers. Contribute ideas to improve customer service processes and enhance the overall customer experience. Qualifications: High school diploma required; associate's or bachelor's degree preferred. Minimum of 2 years of customer service experience, ideally in the appliance or home goods industry. Familiarity with Odoo ERP or similar customer service and order management systems is a plus. Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Customer-focused mindset with a commitment to delivering outstanding service. What We Offer: Competitive hourly pay and comprehensive benefits package. Opportunities for growth and professional development. A supportive and team-oriented work environment.

Looking to dive into a fun and innovative role in the world of swimming gear? Join TheMagic5, where we're making a splash with our custom-fit swimming goggles! You might know us from getting our big start on ‘Shark Tank' where we got the opportunity to add Mark Cuban and Robert Herjavec to the team. Our team is all about creating goggles that are as unique as you are, providing a comfortable and secure fit for all your aquatic adventures. If you're passionate about swimming, love trying new tech, and want to be part of a team that's making waves in the industry, we want to hear from you! Jump in and apply now to bring your creativity and enthusiasm to TheMagic5 family. Let's make swimming even more magical together! Job Description THEMAGIC5 is looking for a customer-focused and detail-oriented Customer Service Representative to join us part-time (20 hours per week) in our New York office. The role will involve assisting customers and providing top-tier service. You will be an integrated part of our team, where we are looking for someone with 1+ year experience with customer service. We are seeking an individual who enjoys working in a fast-paced, team-orientated environment, likes taking on challenges, and values the opportunity to make a difference. Job Responsibilities Provide exceptional customer support via email and over the phone. Address customers inquiries, troubleshoot issues, and ensure quick resolution. Process orders, returns, and exchanges efficiently. Collaborate with internal teams to improve customer satisfaction. Maintain accurate records of customer interactions. Various ad-hoc assignments across the company. Possibility to help with the production team from time to time, though limited. Qualifications 1+ year experience in customer service or a similar role. Strong communication and problem-solving skills. Ability to handle multiple tasks in a fast-paced environment. Excellent written and verbal communication skills. Tech-savvy with experience using CRM systems and customer service software. Possess a strong work ethic, willingness to learn and share knowledge, and a positive attitude. Availability to work in-office in New York Experience with swim-related products or sports industry is a plus. What We Can Offer Be a part of an ambitious growth company with a flat hierarchy and show off your own skills autonomously. A casual and sporty spirit in the office, where can-do attitude and passion is our fuel. Flexible working hours during the week. Weekly hours: 20 hours Salary: $18/hour Location: TheMagic5, 160 Van Brunt St, Brooklyn, New York.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Process orders, quotes, returns, and exchanges Resolve customer complaints Coordinate with purchasing and production to provide accurate tracking to customers Collaborate with sales team to provide support Data entry in various platforms Qualifications Must have 5 years' experience in manufacturing H.S. Diploma Experience with ERP systems Proficient in MS Office Suites Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-Stifel-MS About the Role Advanced proficiency in site operations and procedures with strong communication skills and the ability to receive and address client concerns in an effective and timely manner. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Participates in the development, preparation and presentation of formal reporting requirements to the client. - Point of escalation onsite to address and remediate client concerns. - Responsible for maintaining site procedure guide documenting workflow processes and procedures. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Reception/Office Services: -Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer. -Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings. -May also be responsible for copy/binding/copier maintenance. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. In accordance with applicable law, we are providing the anticipated rate for this role: $20.54 - $28.20 hourly - HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer service and communication skills. - Ability to work OT as needed. - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. - Ability to multitask and prioritize in order to meet deadlines. - Ability to work with minimal supervision. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI1a9d1556ad86-37***********9

Customer Service & Sales Associate - NYC Job Type: Full-Time Are you passionate about customer service and enjoy helping people? Do you thrive in a fast-paced environment where customer service is a top priority? If so, we want to meet you! What You'll Be Doing: Provide outstanding customer service to every client Engage with customers, offering solutions and ensuring a great experience Represent our brand professionally while delivering excellent customer service Answer inquiries, resolve issues, and maintain a positive customer service experience Work closely with a team to achieve sales and customer service goals What We're Looking For: A motivated individual with a strong customer service mindset Someone who thrives in a fast-moving environment and enjoys customer service interactions A team player with great communication skills and a passion for customer service A problem solver who can handle challenges with a customer service-first approach Perks & Benefits: Competitive base pay with performance bonuses Clear career growth opportunities-customer service and sales experience can take you far A dynamic and supportive work culture that values teamwork and customer service Company events, team outings, and networking opportunities If you're ready to take your customer service skills to the next level in a company that values hard work and great service, apply today! Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing -

Our client, a fast-growing packaging manufacturing company is seeking a dedicated Customer Service Representative to oversee customer accounts. This role will play a key part in ensuring efficient operations, seamless communication between teams, and providing top-notch customer service. The ideal candidate will have a strong background in customer service and sales support and will collaborate with internal teams, handle data entry, shipping, inventory management, and provide production scheduling support. This is an on-site position with standard business hours, Monday through Friday, from 8:30 AM to 5:00 PM. *To be considered, candidate must have customer service experience in a manufacturing, packaging, or printing industry environment. Key Responsibilities Manage order entry and data accuracy, ensuring seamless processing and documentation. Work closely with sales to maintain high customer service standards and meet client expectations. Assist customers by utilizing technical expertise and industry-specific software. Coordinate with internal departments to address inquiries and provide comprehensive support. Participate in daily operational meetings to improve workflow and efficiency. Collaborate with scheduling and logistics teams to ensure timely and smooth deliveries. Drive customer-focused initiatives by understanding client needs and implementing effective solutions. Qualifications Prior experience in manufacturing, packaging, or printing industries is required. Strong organizational skills with the ability to manage multiple projects simultaneously. Detail-oriented mindset, ensuring accuracy in data management and order processing. Strong communication skills and experience collaborating with various teams. Willingness to learn and adapt to the evolving needs of the packaging industry. Sales support experience is preferable Standard work schedule: Monday to Friday, 8:30 AM - 5:00 PM (no weekends).

Insight Global is looking for customer service representatives for one of our clients to sit 5 days onsite in the Bronx, NY. Job Summary: The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: • Contact newly accepted students and their families to welcome them to the program. • Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. • Answer any questions students and families may have about the program and the school. • Assist with the completion and submission of necessary forms and paperwork. • Coordinate with other departments to ensure a smooth onboarding experience. • Maintain accurate records of all communications and interactions with students and families. • Follow up with students and families to ensure all onboarding requirements are met. • Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Compensation: $17-18/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. REQUIRED SKILLS AND EXPERIENCE • High school diploma or equivalent; associate's or bachelor's degree preferred. • Previous experience in customer service, preferably in an educational setting. • Excellent verbal and written communication skills. • Strong organizational and time management skills. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office Suite and other relevant software. • Bilingual skills are a plus.