Guest Service Representative Jobs in Oyster Bay, NY

Hours: Monday - Friday, 9 AM - 6 PM Compensation: Up to $18/hour Job Responsibilities (including but not limited to): Support delivery and installation teams on the road. Manage a high volume of phone inquiries related to home deliveries, services, and installations. Assist showroom staff with processing delivery tickets and troubleshooting. Check in delivery drivers upon their return from routes. Prepare and organize next-day delivery documentation. Reconcile invoices with run sheets to ensure proper merchandise loading.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Provides comprehensive support to Fidelis and Wellcare members by addressing inquiries, conducting outreach, and assisting with enrollment in various health plans, including Medicaid, Medicare, and other Fidelis Care products. This role requires in-depth product knowledge, consultative selling, and the ability to facilitate access to services to ensure member satisfaction and retention. Understands the covered benefits, non-covered benefits, exclusions and exemptions Identifies prospective enrollees and determines eligibility for participation in the Advantage Medicare product Assists members in accessing health care, transportation needs and other services or issues as they occur and pertain to members Answers application and service-related questions about Fidelis and Wellcare programs, helping to maintain and attract membership Researches, analyzes, and documents member inquiries regarding program eligibility. Conducts outreach and follow-up calls to educate members on Wellcare products, acting as a liaison between members and various Fidelis and Wellcare departments. Accurately documents all interactions in Salesforce and other relevant systems. Gains and maintains thorough knowledge of Fidelis Care products, including options available through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA, and HARP. Attends and participates in sales meetings, training programs, conventions, and special events. Performs other duties as assigned Complies with all policies and standards Education/Experience: High School Diploma , GED or equivalent required 1+ years marketing, sales or community relations experience, customer service including previous experience, in Healthcare preferably Medicare and/or Medicaid required Bilingual English/Spanish/Cantonese or Mandarin preferred: Specific language skills by some plans may be required State Accident and Health Insurance Agent License within 60 Days required: Current state driver's license Upon Hire required Pay Range: $18.66 - $31.73 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

About the Job Do you want to work for a global leader in secure information management and technology solutions? Are you interested in helping top-tier businesses-investment banks, law firms, and major corporations-manage critical transactions and high-stakes projects with cutting-edge technology? If you thrive in a fast-paced, client-focused environment, this role is for you. We specialize in providing secure platforms that enable businesses to share and collaborate on sensitive information with confidence. Our technology powers complex financial and legal processes, ensuring seamless execution for some of the world's most important deals. As part of our team, you'll play a key role in supporting clients across industries where security, speed, and accuracy matter. What We're Looking For We're looking for proactive individuals who take ownership of their work, communicate effectively, and thrive under pressure. No prior experience in this industry? No problem-we provide full training on our technology, workflows, and best practices. What matters most is a strong ability to manage client relationships, solve problems, and adapt quickly in a high-performance environment. This position is based in our midtown Manhattan office, where you'll be part of a growing team with exciting career development opportunities, an attractive bonus plan, and a collaborative work culture with regular social events. If this sounds like the right fit for you, we'd love to hear from you! Full details on the role are below: Hours: Full-time 9AM - 6PM, including occasional weekend shift coverage (compensated with time off) Travel: Possible initial travel to London for training Overview We are seeking a detail-oriented and highly organized Customer Service Representative with at least 4 years of B2B experience. The ideal candidate thrives under pressure, meets strict deadlines, and understands client needs. Fluency in English is required, along with fluency in either Italian or German. This role is part of our core team in New York City, supporting both North American and European clients. Responsibilities Serve as the primary contact for clients, managing time-sensitive inquiries via phone and email. Provide technical and workflow support on our VDR platform while proactively solving client issues. Conduct detailed client training sessions to ensure proper use of platform functionalities. Manage multiple client engagements simultaneously, ensuring timely and error-free execution. Ensure strict adherence to deadlines for critical projects and data handling tasks. Collaborate with global teams across New York, London, India, and other locations. Handle USB archive production with meticulous quality control and secure data delivery. Maintain precise records for tracking, reporting, and billing. Provide weekend shift coverage, compensated with time off. Requirements Minimum 4 years of B2B customer service experience, preferably in technology, SaaS, or financial services. Fluency in English and either Italian or German (written and spoken). Exceptional attention to detail and accuracy. Proven ability to work under pressure and meet strict deadlines. Strong client-focused mindset, anticipating needs and providing proactive solutions. Outstanding organizational skills to handle multiple priorities in a high-stakes environment. High level of accountability and ownership in client interactions. Tech-savvy with the ability to quickly learn and support complex software platforms. New York City Salary Transparency Compensation range: $70-80k Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits

Work on a customer service team whose responsibilities include: - Answer all incoming phone calls - Taking/entering orders placed by phone, email or fax - Assisting customers in ordering the correct items and/or parts - Answer all customer questions or direct them to the appropriate department - Follow up with customers on shipping notifications or any outstanding matters - Work with our external sales reps in building and maintaining customer relationships - Manage daily invoice processes - Complete general office functions, as necessary Qualifications: - Must be well spoken and articulate - Ability to simultaneously handle multiple phone calls - Experience in the construction industry is a plus - Customer Service experience a plus - Bachelors degree preferred We are a family owned and operated company that is seeking a candidate who enjoys the challenges and opportunities of working in a small office environment. We offer full benefits, vacation/sick time and a competitive salary. Please email your resume to ************** . No phone calls please.

Job Title: Call Center Representative Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you! Key Responsibilities: Schedule appointments via inbound and outbound calling software. Provide exceptional customer service by interacting with patients in a supportive manner. Follow provided scripts and use professional terminology during patient interactions. Report appointment scheduling issues and technical problems to management promptly. Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management. Adapt quickly to new information and clinic changes. Ensure internal customers receive personalized and prompt attention. Qualifications: High School Diploma or GED required. 1-5 years of call center, office, or customer service experience. Excellent computer and typing skills. Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus. Ability to multitask and exceptional organizational skills. Compensation: $23-$25 per hour Benefits: Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Customer Service Representative at Bus Company parking lot Status: Part-Time - Temp Hours: 3-4 days a week, Weekends, Evening shifts. The latest shift ends by 9:00pm. Day time training for 1-2 weeks. Pay: $21/hr Immediate start - 2 weeks of training Job Summary Customer Service Representative needed at Bus Company parking lot. Operations background is also a plus-friendly, helpful demeanor. Assist customers. No cash is used or accepted by customers. All tickets are purchased online. Essential functions: Answer basic questions to customers about our service (Q&A available on our website, for reference)-no money exchanged for ticketing. Direct customers to our Customer Service hotline for all other inquiries (24/7 availability) Provide real-time information on departure & arrival times (schedule and live tracking available through our company app). Direct customers to the customer waiting area on the lot. Assist buses in entering the lot. Help organize passengers by bus/destination. Minimum Qualifications: Customer service experience Must be friendly and willing to always assist. Ability to remain calm and collected in a fast-paced environment. Always be respectful, professional, and friendly with bus drivers and management. Physical Requirements/Work Environment: Ability to be on your feet most of the day Ability to work outdoors in Inclement Weather A small office is onsite to serve as shelter for inclement weather Be well-spoken, Speak clearly, and communicate with others We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Skyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth. Role Description This is a full-time on-site role for a Customer Service Representative located in Midtown, NYC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Experience in Customer Service and Customer Experience Strong communication and interpersonal skills Problem-solving and multi-tasking abilities Ability to work in a fast-paced environment Experience with CRM systems is a plus High school diploma or equivalent required

RRC - Ruiz Recruiting & Consulting is a specialized recruiting firm dedicated to collaborating with startup to fortune companies nationwide. We're hiring an Insurance CSR to join a growing firm! We're in need of an Insurance CSR! You'll work directly with customers to help manage/service their policies and provide top notch service! We need someone Commercial Lines experience and Personal Lines is a plus! The Insurance CSR Will: Handle the processing of new policies and renewals for customers. Offer quotes and facilitate the sale of new personal lines insurance policies. Assist with the preparation and issuance of personal insurance policies, including endorsements, evidence of insurance, and other related documents. Proactively identify and evaluate customer needs, delivering tailored and effective solutions. Accurately process payments and submit insurance premiums in a timely manner. Provide friendly and efficient support to customers through phone, email, and various communication channels. The Insurance CSR Background: Previous experience Independent Insurance agency experience required 2+ years of Customer Service Representative, Insurance specialist or Jr. Account Manager in Insurance industry Commercial Experience required Experience using ams360, EPIC or similar AMS RRC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Homery is a market leader in home and living solutions, dedicated to delivering exceptional products and services that enhance the quality of life for our customers. We are passionate about creating beautiful and functional home environments, and we believe our success is built on the strength of our team. Job Summary: The Customer Service Representative at Homery plays a critical role in ensuring our customers receive exceptional service and support. This position involves handling customer inquiries, processing orders, resolving issues, and maintaining accurate records in our Odoo ERP system. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple tasks in a fast-paced environment. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Process customer orders, returns, and exchanges accurately in the Odoo ERP system. Maintain detailed records of customer interactions, transactions, and feedback. Assist customers with product information, troubleshooting, and general support. Resolve customer complaints or escalate them to the appropriate department when necessary. Collaborate with other departments, such as sales, logistics, and technical support, to ensure seamless customer service. Stay informed about product updates, policies, and promotions to provide accurate information to customers. Contribute ideas to improve customer service processes and enhance the overall customer experience. Qualifications: High school diploma required; associate's or bachelor's degree preferred. Minimum of 2 years of customer service experience, ideally in the appliance or home goods industry. Familiarity with Odoo ERP or similar customer service and order management systems is a plus. Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Customer-focused mindset with a commitment to delivering outstanding service. What We Offer: Competitive hourly pay and comprehensive benefits package. Opportunities for growth and professional development. A supportive and team-oriented work environment.

alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York City, Brooklyn, NY, Hoboken, NJ & Greenwich, CT, with competitive pay, full benefits, and opportunities for future growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Responsibilities Front Desk - Office Management Maintain a professional, warm, welcoming office environment Greet all clients, manage check-ins, pickups and payment Answer all inbound calls to the Alteration Specialists Studio Manage all client bookings and appointments Process new transactions and ensure internal reporting is correct Responsible for ordering, tracking and managing office inventory, supplies and purchases Ensure all outsourced garments are appropriately tagged, distributed and delivered Manage the flow of fitting room processes and appointments Customer Service Quick, warm, and on-brand customer communication across emails, calls and in-person Thoughtful and authentic recommendations to customers through a deep understanding of their need Thoughtful interaction with each customer Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team Contribute ideas to company policies to create an even better customer experience Operations Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency Attributes You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease. You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion. You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in. You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list. You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe. You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives. You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience Experience in customer service related roles preferred Prior responsibilities in the fashion industry, and communications management desired. Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. *This is an entry-level role.* Why the Role is Compelling As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.

Insight Global is looking for customer service representatives for one of our clients to sit 5 days onsite in the Bronx, NY. The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: Contact newly accepted students and their families to welcome them to the program. Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. Answer any questions students and families may have about the program and the school. Assist with the completion and submission of necessary forms and paperwork. Coordinate with other departments to ensure a smooth onboarding experience. Maintain accurate records of all communications and interactions with students and families. Follow up with students and families to ensure all onboarding requirements are met. Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Required Skills & Experience High school diploma or equivalent; associate's or bachelor's degree preferred. Previous experience in customer service, preferably in an educational setting. Excellent verbal and written communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite and other relevant software. Preferred Skills & Experience Bilingual in English and Spanish Compensation: $15-18/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Looking to dive into a fun and innovative role in the world of swimming gear? Join TheMagic5, where we're making a splash with our custom-fit swimming goggles! You might know us from getting our big start on ‘Shark Tank' where we got the opportunity to add Mark Cuban and Robert Herjavec to the team. Our team is all about creating goggles that are as unique as you are, providing a comfortable and secure fit for all your aquatic adventures. If you're passionate about swimming, love trying new tech, and want to be part of a team that's making waves in the industry, we want to hear from you! Jump in and apply now to bring your creativity and enthusiasm to TheMagic5 family. Let's make swimming even more magical together! Job Description THEMAGIC5 is looking for a customer-focused and detail-oriented Customer Service Representative to join us part-time (20 hours per week) in our New York office. The role will involve assisting customers and providing top-tier service. You will be an integrated part of our team, where we are looking for someone with 1+ year experience with customer service. We are seeking an individual who enjoys working in a fast-paced, team-orientated environment, likes taking on challenges, and values the opportunity to make a difference. Job Responsibilities Provide exceptional customer support via email and over the phone. Address customers inquiries, troubleshoot issues, and ensure quick resolution. Process orders, returns, and exchanges efficiently. Collaborate with internal teams to improve customer satisfaction. Maintain accurate records of customer interactions. Various ad-hoc assignments across the company. Possibility to help with the production team from time to time, though limited. Qualifications 1+ year experience in customer service or a similar role. Strong communication and problem-solving skills. Ability to handle multiple tasks in a fast-paced environment. Excellent written and verbal communication skills. Tech-savvy with experience using CRM systems and customer service software. Possess a strong work ethic, willingness to learn and share knowledge, and a positive attitude. Availability to work in-office in New York Experience with swim-related products or sports industry is a plus. What We Can Offer Be a part of an ambitious growth company with a flat hierarchy and show off your own skills autonomously. A casual and sporty spirit in the office, where can-do attitude and passion is our fuel. Flexible working hours during the week. Weekly hours: 20 hours Salary: $18/hour Location: TheMagic5, 160 Van Brunt St, Brooklyn, New York.

About Customer Care Role We are currently hiring in our Customer Care department. Our team works with existing customers, providing the highest level of customer service available in our industry. You will begin your career at DGA Security by going through our extensive training program. This is a 4-week paid training program. The training schedule is Monday through Friday, 8:00 AM - 4:30 PM. Once your training is complete, your work schedule will be Monday through Friday 11:30 AM - 8:00 PM. What you will do Communicate effectively with clients to relay information and collect data Update system information and document activity accurately Handle all inbound customer requests in a timely manner Perform additional functions and/or work on special projects that may be assigned at the discretion of management Qualifications 2+ year experience in a similar role (Customer Service/Inbound call center preferred) Experience working in database systems (i.e. Salesforce or another CRM) Ability to multi-task within a fast-paced service environment Effective communication and organizational skills Demonstrate excellent listening skills and the ability to work independently and with a team High school diploma or GED required About DGA DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses across North America. With more than 50 years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth. What We Offer Competitive pay and opportunities for overtime Excellent comprehensive insurance coverage 401(k) retirement savings plan & employer match Gym/fitness program reimbursement Access to Corporate Discounts Commuter benefits Company paid life insurance And much more DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

WHO WE ARE: The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values. The collection is founded on a lexicon of archetypal, mythological, and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it. WHO WE ARE LOOKING FOR: Director, Client Care POSITION SCOPE: The Director, Client Care will lead and develop the client care team to support all omnichannel experiences, including online and virtual appointment-based sales, after-sales support, and in-store experiences. This role will report to the Senior Director, Retail, and will evaluate current practices and provide recommendations to align the client care function with the current and future growth strategy. This position will work closely with store management and internal teams to elevate the online shopping experience, support the after-sales process while ensuring an exceptional end-to-end client journey upholding and communicating the FoundRae ethos and brand standards. RESPONSIBILITIES: Clientele Management and Sales Embody the FoundRae standard of client experience, lead and coach the team on selling ceremony, storytelling and relationship excellence. Ensure continuous team development of client relationships by defining, creating and celebrating memorable moments for our clients. Continuously train the team to build, develop and maintain authentic relationships and communicate the brand's mission. Support both the team and clients in selecting the perfect pieces by listening to client requests, recommending appropriate products, and creating opportunities for cross-selling and upselling. Ensure the team is knowledgeable about current and new collections, understands all features, craftsmanship, and the stories behind the pieces to effectively communicate with clients. Guide the team to meet and exceed monthly sales targets; assisting the sales team as needed. Ensure the highest level of client satisfaction, always maintain a solutions-oriented approach regarding any potential client issues. Client outreach: Manage the client care database, develop and determine appropriate outreach to clients Ensure team and individual client outreach cadence, supporting appointment based selling opportunities Support marketing initiatives with team and individual personal outreach Management Develop, implement and manage client care roadmap including service level agreements; communicate and define KPI's Manage and act as CRM systems expert: Learn Gladly, Shopify POS and Endear client management systems be the subject matter expert Roll out Endear seasonal initiatives per direction of leadership Support advisors with client ticket escalations to ensure satisfactory and successful resolution Conduct weekly team and individual meetings; communicate goals and metrics Oversee all team scheduling ensuring appropriate coverage Work in conjunction with Senior Leadership and Human Resources on hiring and any employment issues. Lead any special projects or new initiatives REQUIREMENTS: Associate's or Bachelor's degree preferred Minimum of 7 years in client care management experience and at least 3 years within the luxury marketplace; fine jewelry experience a plus Previous experience with CRM systems, Endear/Gladly experience a plus Familiarity with Netsuite and Shopify experience a plus Strong communication skills; written and verbal Able to work a flexible schedule including peak periods weekends, holidays and evenings as needed Highly organized with focus on execution, problem-solving, and improving processes Excellent analytical and problem-solving skills, with the ability to develop and execute strategic initiatives to drive business growth and operational excellence. Self-starter with a proactive and entrepreneurial spirit, able to thrive in a fast-paced, startup environment while maintaining a focus on details and achieving goals. Highly organized and detail oriented Outstanding communications skills, written and verbal Microsoft Office experience required The appointed candidate will be offered an annual salary between $125,000 - $140,000 plus the opportunity for a bonus, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and retirement plan. OUR COMPANY VALUES: We value people: we want each other to be the best versions of who we can be. We value our relationships with our employees, suppliers and community. We value diversity and promote inclusivity with our words, actions and images. We value professional development and personal growth. We value community service and philanthropy. We value and foster creativity and self-expression. We value accountability for ourselves and the collective and show integrity through all our interactions. We value storytelling and reading.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Resolve customer complaints in a professional manner Process orders, returns, and exchanges Provide product and service information and guidance Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Maintain a positive and empathetic attitude toward customers Stay updated on product knowledge and company policies Follow daily task check list Participate in testing and quality control of changes on the website Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

*Successful candidates must live within the New York City area to be considered* Why should you work for THIS company? The question is - WHY WOULDN'T YOU? Embrace YOUR opportunity to maximize tremendous, industry training with LIMITLESS ongoing learning AND earning potential. Our professional culture and our dedication to every employee-these are just a few benefits we're proud to offer. (Outside Sales - Strategic Account Management - Business Development) What's in it for YOU? The Stonhard team knows every job is critical, and that teamwork drives innovation. Your experience and hard work will be recognized through: competitive pay and uncapped earning potential (get paid for your performance) 401K matching AND a pension plan. (Stonhard invests in its people) world-class training and a commitment to ongoing career development. flexibility to work from your home office when not in the field/meeting clients. Send your resume directly to our local Sales Manager for immediate review and a conversation about our position! It's essential that our Architectural Design Reps are: Visionaries, Planners, Presenters, Team Players and Communicators with Knowledge and Experience in the Building & Construction Industry. What about you? Do you have the essentials for this challenging and exclusive position? STONHARD, a subsidiary of RPM, is the leading manufacturer and installer of high performance seamless floors and lining systems. With a focus on large impact projects, we anticipate continuous growth and currently have a rewarding position for a dynamic, hands-on Architectural Engineer covering a specific metro market. Qualified candidates will have a four-year degree (engineering or technical degree preferred) with a minimum of 2 years sales experience calling on architects, design engineers and design build firms to get their products specified for bid. Combine that background with outstanding communication/presentation skills and a high level of energy, and we'd like to talk to you. Our successful candidate will be trained and given the support of the best marketing, technical service and R&D professionals in the industry. You will consult, design, and specify Stonhard flooring and lining systems to architectural, engineering and national accounts. Base Salary Range: $70,000 - $90,000 Uncapped Commission potential (First 2 years): approx. $15,000 - $50,000 Supplemental Pay Types:Commission Pay, Bonus Pay Benefits:401k w/ company match after 6 months, Pension Plan, Medical/Dental/Vision Insurance, flexible schedule, life insurance, tuition reimbursement CONTACT STONHARD TODAY! Visit us online at **************** or Apply here! Exp'd Industrial/Commercial Sales professionals may call ************ !NO AGENCIES! (Outside Sales - Strategic Account Management - Business Development) After applying, we encourage you to "follow" us on LinkedIn (Stonhard) as well! This way you can stay informed and up to date on what's happening around our organization and start your path to becoming part of our FAMILY! STONHARD has nearly 100 years of experience manufacturing and installing high performance, seamless floor systems throughout the world. We employ over 300 project engineers and 200 expertly trained application teams worldwide, who together deliver long-term floor, wall and lining solutions to industrial and commercial customers, including Fortune 500 companies. Target markets include, but are not limited to food processing, pharmaceutical, chemical processing, schools, universities, and water treatment facilities. **************** We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ****************

Customer Service & Sales Associate - NYC Job Type: Full-Time Are you passionate about customer service and enjoy helping people? Do you thrive in a fast-paced environment where customer service is a top priority? If so, we want to meet you! What You'll Be Doing: Provide outstanding customer service to every client Engage with customers, offering solutions and ensuring a great experience Represent our brand professionally while delivering excellent customer service Answer inquiries, resolve issues, and maintain a positive customer service experience Work closely with a team to achieve sales and customer service goals What We're Looking For: A motivated individual with a strong customer service mindset Someone who thrives in a fast-moving environment and enjoys customer service interactions A team player with great communication skills and a passion for customer service A problem solver who can handle challenges with a customer service-first approach Perks & Benefits: Competitive base pay with performance bonuses Clear career growth opportunities-customer service and sales experience can take you far A dynamic and supportive work culture that values teamwork and customer service Company events, team outings, and networking opportunities If you're ready to take your customer service skills to the next level in a company that values hard work and great service, apply today! Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing - Sales and Marketing -

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. This position maintains up-to-date knowledge of Homefirst Managed Long Term Care Plan (MLTCP), Elderplan Medicaid Advantage Plan (MAP), and Elderplan FIDA Total Care, making outreach calls to prospects, explaining to them the benefits and eligibility, and appropriately scheduling RN visits for assessment and potential enrollment. Responsible for documenting updates and outcomes in Market Prominence, the enrollment tracking software program, and working closely with the RNs and Marketing Representatives to maintain high productivity and quality data for purposes of management and reporting. Occasionally may be assigned to attend home visits with RNs for translation purposes as needed. Bachelor's Degree or 2 years health care experience; managed care/sales experience is a plus. Valid Driver's License. Excellent communication, time management, and presentation skills, strong telephone etiquette and comfort with the geriatric population. Spanish, Cantonese or another language fluency may be required. Requires ability to learn, understand and explain healthcare eligibility requirements, conduct business successfully over the phone, offer excellent customer service and express compassion while meeting the demands of high volume and high productivity. Operates in accordance with regulatory agency contract guidelines. RequiredPreferredJob Industries Other