Guest Services Associate
Guest Service Representative Job In Kansas City, MO
$15/hour
A guest service associate at Worlds of Fun is responsible for providing excellent customer service to guests visiting the amusement park. Great communication skills and a friendly, outgoing personality are essential for this role. Specific job duties may include:
Greet and assist guests in a friendly and professional manner
Assisting guests with disabilities or special needs
Respond to guest inquiries and concerns, providing accurate and timely information
Handle guest complaints and resolve issues in a timely and satisfactory manner
Provide information about park attractions, events, and other guest services
Ensure guests are aware of park policies and procedures
Assisting with lost and found items
Ensure guest satisfaction through proactive guest interaction and engagement
Be able to work outdoors in various weather conditions
Some of our amazing perks and benefits:
Paid Training and FREE Uniforms!
FREE Admission to our park and other Six Flags parks!
Free tickets for friends and family!
30% discounts on Food and 20% Merchandise!
Work with people from here, near and from all over the world!
Employee-only RIDE nights, GAME nights and FREE FOOD events!
Responsibilities:
Six Flags Entertainment Corporation is home to 42 unique and exciting properties across North America. Come join our world class team in Kansas City at Worlds of Fun!
As a member of our team, you'll...
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future
Qualifications:
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about WORLDS OF FUN.
Availability to include some weekdays, weekends, evenings, and holidays.
Customer Service Representative
Guest Service Representative Job In University City, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Service Representative
Guest Service Representative Job In Saint Louis, MO
Job Title: Customer Service Representative
*The schedule for this role is in-office Monday-Friday*
Come join our team and take your career to the next level. The perfect opportunity to further develop your skills and grow your experience.
United Fulfillment Solutions, Inc. is a full-service product fulfillment company. With the position located in Des Peres MO, we are seeking a highly motivated, career-oriented individual for the position of Customer Service Representative capable of managing multiple accounts in our multi-client 3PL warehouses.
This individual will be the in-house contact for clients to help ensure accounts stay up to date, answer processing questions, and adhere to company standards.
Responsibilities:
Be a client advocate
Handle inbound inquiries and resolve customer service issues via web, email, and phone.
Respond to customer inquiries in a timely and professional manner.
Coordinate all customer needs through the appropriate departments, including special requests - expedites, shipping routing, special receiving requests, compliance guidelines, special processes, client portals etc.
Follow up with other departments to ensure the service standards are being met.
Proactively communicate any changes in commitment to customers and/or the company
Able to use own abilities and ingenuity in combination with standardized process to reach a resolution on all customer service issues.
Prepare reports for customer satisfaction and inventory management
Assist in the constant improvement/ development of processes based on daily interactions and experience
The individual should also be an independent worker able to problem solve quickly with a limited amount of supervision.
Assist the finance department in chargeback disputes and provide documentation as needed.
Provide coverage for co-workers who are out of the office to ensure full coverage.
Other duties as assigned as necessary.
Skills:
HS Diploma required
Must be proficient at all MS Office Products (Word, Excel, Outlook, etc.)
Experience with CMS: Zendesk
Must have utilized a phone for customer interactions
Must be able to work independently
Must have excellent communication skills
Strong problem solving & decision-making skills
Strong sense of urgency and ability to work in a fast-paced environment
Ability to maintain an upbeat and positive attitude
Strong organization skills and multi-tasking capabilities
Benefits:
Weekly Paychecks
6 Paid Holidays
Promotions from within
Opportunities for numerous training programs
160 hours of Personal time. 40 hours per quarter
Company-paid life insurance
Medical insurance (Company covers 75% of Employee Health benefit)
Dental insurance (Company covers 50% of Employees Dental benefit)
Short term disability
401K
Schedule:
8-hour shift
Day shift
Monday to Friday
In Office
Work Location: St. Louis, MO (this job is not remote)
Job Type: Full-time
Send your resume to the email address below:
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Part Time Guest Services Opening #476625
Guest Service Representative Job In Eagleville, MO
*Date Posted*: 01/14/2025 *Hiring Organization:* Rose International Number*: 476625 *Job Title:* Part Time Guest Services *Work Model*: OnsiteShift: As needed days, weekends, holidays *Employment Type*: Permanent
*Min Hourly Rate($)*: 13.75
*Max Hourly Rate($):* 13.75
*Must Have Skills/Attributes:* Customer Service, Receptionist, Travel Arrangements
*Job Description*
Is Tourism a passion of yours? Do you like face-to-face interaction with the public? Can you work Saturdays and Sundays? If so, apply NOW this is the perfect position for you!
*Required Knowledge and Abilities:*
* Basic knowledge of Missouri travel and tourist facilities and attractions
* Basic knowledge of maps, mileage charts and related materials
* Basic knowledge of Missouri history and related tourist sites
* Basic knowledge of computers, including how to look up information on various sites
* Ability to treat with the public in a clear, courteous, enthusiastic and efficient manner
* Ability to read, interpret and inform public about road maps, mileage charts and related materials
* Ability to work independently following policies and procedures set by the client
*Responsibilities:*
* Answer traveler questions regarding various aspects of the area
* Distribute literature on tourism
* Distribute road maps and assist tourists with trip planning
* Maintain attractive travel information displays and assist in stocking brochure racks
* Answer the phone and take messages as needed
* Receive deliveries of new inventory
* Record daily visitor counts in log to track visitation to the Center
* Work under the direction and supervision of Center supervisor and assistant supervisor
* Perform other duties as assigned
*Schedule Note:*
* 8AM-4:30PM Part Time during the week & weekends - approximately 8-24 hours a month
* MUST BE ABLE TO WORK SATURDAYS & SUNDAYS
*\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\**
*\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\**
*Benefits:*
*For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.*
*California Pay Equity:*
*For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.*
*Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.*
*If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.*
*Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).*
#UNI
Job Type: Full-time
Pay: $13.75 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekends as needed
Application Question(s):
* Do you have customer services experience?
* Are you looking for a part time role?
* Can you work onsite?
* Are you authorized to work on Rose International's W2 without sponsorship?
Experience:
* customer services: 1 year (Required)
Ability to Commute:
* Eagleville, MO 64442 (Required)
Work Location: In person
Customer Service Specialist/Call Center Rep
Guest Service Representative Job In Saint Louis, MO
Our client, located in St. Louis, MO, is looking for multiple Customer Experience Specialists to joing their team. This is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Pay: $21 & up (DOE)
The Customer Experience Specialist will:
Operate in a Call Center environment as a customer success advocate
Answer high-volume, inbound calls or texts from current customers in a timely manner
Perform routine data entry and validation tasks
Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties
Interact with multiple departments to expedite processing and/or issue resolution
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization's desired culture and values
Qualifications:
Mortgage and/or financial services call center experience is a plus
Bilingual Spanish is a plus
General understanding of applicable Federal, State and Local mortgage regulations a plus
Capable communicator, written and oral
Strong negotiation skills with ability to effectively resolve problems
Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Guest Reception Representative
Guest Service Representative Job In Missouri
General supervision, the Guest Reception Representative is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and directing incoming calls. The Reception Representative will represent Bluegreen professionally at all times in both appearance and communication with guests and fellow associates.
* Greet all guests in a warm and professional manner.
* Understand and follow all processes as outlined in the Guest Training Manual SOP.
* Maintain a positive working relationship with Sales, Marketing and Admin.
* Distribute and collect Guest Registration Forms assisting guests with any questions they may have.
* Accurately assign guests to a Sales Representative in the order they arrive.
* Ensure all information is updated in Concierge from the guest registration within a timely fashion.
* Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed.
Qualifications -
Requirements:
* High school diploma or equivalent
* 1 year of general office experience.
* 1 year of Customer Service experience
* Intermediate knowledge of MS Office applications
* Must be willing to work weekends
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Event Operations - Guest Services Representative
Guest Service Representative Job In Kansas City, MO
The Kansas City Chiefs are currently recruiting talented individuals to deliver Championship Service for the 2025 Season during stadium-wide events (including but not limited to all concerts and sporting events). Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the Kansas City Chiefs Event Staff, you create valuable and exciting experiences for everyone at GEHA Field at Arrowhead Stadium.
Qualifications:
Availability for all stadium-wide events, including weeknights, holidays, primetime evening, etc.
Ability to stand for long periods of time in various weather conditions
Ability to traverse sections of the stadium via stairs and/or ramp
Fundamental technical skills required; smart phone proficiency, email communication, personnel portal, ability to complete virtual interview without assistance
All positions will be responsible for:
Delivering best-in-class guest service through all touch points via the Chiefs service brand, "Serve Like Lamar"
Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct
Using knowledge of GEHA Field at Arrowhead Stadium and Chiefs history, engage fans and guests to deliver exceptional service
Performing additional responsibilities as needed and as directed by supervisory personnel
*Note this is a part-time, event-day-only position with required attendance for each scheduled stadium-wide event (such as concerts, festivals, trade shows, etc.).
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
No phone calls, please!
Other details
Job Family Event Operations
Pay Type Hourly
Employment Indicator Part Time
This posting is inactive.
Guest Services Representative
Guest Service Representative Job In Kansas City, MO
Guest Services Representatives are responsible for delivering best-in-class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center. Guest Services Representatives address questions, needs and resolve concerns on behalf of the venue for all guests, in an energetic, engaging expert, professional and welcoming manner.
Essential Duties:
* Deliver exceptional service while greeting, checking tickets, providing information, answering questions, directions and escorts (if needed) to T-Mobile Center guests. Assist and accommodate guests with special needs as needed. Respond to guest questions or complaints in a timely and professional manner and offer assistance while maintaining a world-class service mindset.
* Assist Guest Services management with retrieving lost and found property as needed.
* Enforce all policies and procedures of the venue and attend company training including but not limited to: medical aids, emergency procedures, safety, and customer service training throughout the year.
* Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
* Perform additional responsibilities as needed and directed by management.
Required Qualifications:
* Minimum education level of: High School Diploma or its equivalency.
* Minimum 1-year customer service-related work experience.
* Experience demonstrating superior customer/guest service skills.
* Positive, customer service-oriented attitude at all times.
* Ability to speak, understand and follow directions in English.
* Able to work in a fast-paced environment during large or high-profile events.
* Able to maintain good business relations with all employees, guests, clients and service providers.
* Able to interact effectively and calmly with angry or emotional guests, clients and employees.
* Able to maintain a neat, clean and professional demeanor, grooming and dress code standards.
* Able to move around the facility and stand or remain posted in a stationary position for extended periods.
* Able to occasionally push guests in a wheelchair which requires the ability to grasp, push, pull and maneuver up to 300lbs on wheels.
* Able to work evenings, weekends and holidays as needed according to venue schedule.
Preferred Qualifications:
* Previous work experience in a sports, entertainment, or convention facility environment.
ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.
************************ for applicants requesting reasonable accommodation.
Guest Services Representative
Guest Service Representative Job In Kansas City, MO
Guest Services Representatives are responsible for delivering best-in-class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center. Guest Services Representatives address questions, needs and resolve concerns on behalf of the venue for all guests, in an energetic, engaging expert, professional and welcoming manner.
Essential Duties:
Deliver exceptional service while greeting, checking tickets, providing information, answering questions, directions and escorts (if needed) to T-Mobile Center guests. Assist and accommodate guests with special needs as needed. Respond to guest questions or complaints in a timely and professional manner and offer assistance while maintaining a world-class service mindset.
Assist Guest Services management with retrieving lost and found property as needed.
Enforce all policies and procedures of the venue and attend company training including but not limited to: medical aids, emergency procedures, safety, and customer service training throughout the year.
Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
Perform additional responsibilities as needed and directed by management.
Required Qualifications:
Minimum education level of: High School Diploma or its equivalency.
Minimum 1-year customer service-related work experience.
Experience demonstrating superior customer/guest service skills.
Positive, customer service-oriented attitude at all times.
Ability to speak, understand and follow directions in English.
Able to work in a fast-paced environment during large or high-profile events.
Able to maintain good business relations with all employees, guests, clients and service providers.
Able to interact effectively and calmly with angry or emotional guests, clients and employees.
Able to maintain a neat, clean and professional demeanor, grooming and dress code standards.
Able to move around the facility and stand or remain posted in a stationary position for extended periods.
Able to occasionally push guests in a wheelchair which requires the ability to grasp, push, pull and maneuver up to 300lbs on wheels.
Able to work evenings, weekends and holidays as needed according to venue schedule.
Preferred Qualifications:
Previous work experience in a sports, entertainment, or convention facility environment.
ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRRA Federal Contractor.
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for applicants requesting reasonable accommodation.
Guest Services Representative
Guest Service Representative Job In Saint Louis, MO
Compensation: $14/hr base pay plus up to $3/hour weekly performance pay to start; Paid vacation and limited benefits for full time upon tenure.
The Guest Services Representatives at Morgan Ford Spas are the vital link to customer service and satisfaction. They are the "first responders" to all guests and manage the entire process before, during and after our guests service experience. Guest Service Representatives are committed to serving our guests with additional products and services to ensure that all of their needs are met. They stand for company growth and profitability. They are meticulous, conscientious and uphold all company systems and structures. Customer service is their calling. Guest Service Representatives are world-class professionals, organized, detail oriented and effective communicators, and are individuals committed to doing what it takes to accomplish the company goals, targets and objectives.
Objectives: The front desk is the lifeline of Morgan Ford Massage & Spa. Your impression when someone walks in the door is the first impression they will make. We want our guests to walk in and be wowed with your greeting. We expect you to pay very close attention to the dress code at all times. Be sure not to wear revealing clothing, have your hair and makeup done before you come to work each day. Leave your troubles at the door when you walk in each day and treat each guest personally to be very accommodating to their every need.
Job Description: The responsibilities of a Guest Services Representative at Morgan Ford Spas include:
-Providing a friendly, professional greeting to all callers and visitors
-Ensuring a warm, friendly welcome to clientele and staff
-Completing daily opening and closing procedures according to checklists
-Scheduling appointments and monitoring availability of treatments and staff to ensure punctual service
-Organizing schedules to fully utilize time while ensuring the clients' needs are prioritized
-Helping each person who approaches the front desk with an inquiry, and checking out each guest after their appointment
-Suggesting appropriate retail products to clients and motivating sales of products, gift certificates, packages, specials, memberships, and service re-booking
-Accepting and delivering all packages, mail, and messages to the appropriate staff member
-Setting up food or decorating as necessary for on site events and other special occasions
-Assisting in administrative tasks
-Ensuring cleanliness and orderliness in the spa with light cleaning duties
-Completing cash reports and monitoring cash register, handling and distributing staff cash gratuities.
-Controlling, assisting and distributing supply and retail inventory.
-Tracking sales and performance numbers
-Participating in monthly plan & review meetings with management
-Participating in quarterly staff events, which may be on a day/time outside of your normal working schedule
Skills & Requirements: Team player and motivated self-starter. Excellent customer service skills; a "people person" -Ability to work long hours if necessary. Well organized, proactive, and exceptional at multi-tasking. Demonstrates confidentiality and discretion. Maintains a courteous demeanor and professional appearance. Strong math skills. Ability to type at least 40 words per minute.
Education & Experience: High school education or equivalent required; some college or industry experience preferred. At least two years working in a salon or spa, professional office environment, call center, or hospitality industry. Work experience may be substituted with education in a similar field. Proficient with Microsoft/Open Office programs (Word, Excel), and computer file management Knowledge of or ability to learn Internet programs (Google Drive, Booker, etc.) Telephone system knowledge and ability to troubleshoot routine computer issues. Knowledge of office/computer equipment including PC, scanner, printer, iPad/Tablet.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel. The employee is required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job includes close vision.
EOE Statement: All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, protected veteran, or disability status.
Front Desk Guest Service Representative
Guest Service Representative Job In Osage Beach, MO
Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Duties and Responsibilities
● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
● Maintain confidentiality of guest information and pertinent hotel data.
● Perform daily cash count; prepare bank deposit and review of audit packages.
● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
● Performs other duties as assigned.
Qualifications
● 1-2 years in a previous customer service position preferred.
● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
● Basic English communication (verbal and written) skills are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
Guest Service Representative
Guest Service Representative Job In Springfield, MO
JOIN OUR TEAM!
We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, communityinvolvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: Guest Service Representative Location: Hilton Garden Inn - Springfield, MO
Essential Responsibilities:
Warmly greet guests and assist with registration and room assignments.
Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
Manage room availability, guest accounts, and billing.
Post charges, process payments, and make change.
Make reservations and handle guest requests, including safekeeping of valuables.
Communicate effectively with other departments.
Follow hotel credit policies and ensure accurate cash handling.
Support team members and take on additional responsibilities as needed.
Skills & Abilities:
Strong leadership, communication, and organizational skills.
Ability to multitask, prioritize, and solve problems.
Proficiency with PMS and Microsoft Office.
Education & Experience:
High School diploma or GED preferred.
Hospitality customer service experience preferred.
Hours:
Flexible schedule, including nights, weekends, and holidays.
Physical Requirements:
Standing for long periods, light lifting up to 40 pounds.
Work Conditions:
Indoor environment with minimal exposure to adverse conditions.
O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
Hotel Front Desk / Guest Service Rep
Guest Service Representative Job In Parkville, MO
Guest Service Representative / Front Desk Starting Salary Range: $15.00-$16.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Part-Time Application Deadline: April 1, 2025
Lee abajo para ver en español.
Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team!
We Offer:
Team Culture: We work as a team and take pride in supporting each other every day
Training and Growth: We provide on-the-job training and support career growth within the company
Employee Recognition: We celebrate achievements and recognize the hard work of our team members
Benefits for all Teammates:
Paid vacation, sick, bereavement, & jury duty
Holidays paid at time & ½ when worked
Travel with hotel room discounts
Teammate referral bonuses
Paid time off to volunteer in your community
Employee Assistance Program with mental health resources
Additional Benefits for Full-Time Teammates:
Affordable health, dental, & vision plans for you and your family
Low-cost accident, critical illness, & hospital coverage
Flexible spending plans options
401(k) retirement plans with company contribution
What You'll Do:
Serve as the first point of contact for our guests, creating a positive and welcoming experience.
Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.
We're Looking For:
A friendly, positive attitude with strong customer service skills.
Ability to multitask and work well in a fast-paced environment.
Strong communication skills and a professional approach to solving guest concerns.
Basic computer skills and the ability to stand for extended periods.
Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!
Apply Today!
At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.
At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being.
Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción!
Lo que ofrecemos:
Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día.
Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa.
Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo.
Beneficios para todos los empleados:
Vacaciones pagadas, días por enfermedad, duelo y jurado
Días festivos pagados a tiempo y medio cuando se trabajen
Descuentos en habitaciones de hotel al viajar
Bonos por referir nuevos empleados
Tiempo libre pagado para hacer voluntariado en tu comunidad
Programa de Asistencia al Empleado con recursos de salud mental
Beneficios adicionales para empleados de tiempo completo:
Planes de salud, dental y visión accesibless para ti y tu familia
Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización
Opciones de planes de gasto flexible
Planes de jubilación 401(k) con contribución de la empresa
Lo que harás:
Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora.
Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable.
Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle.
Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas.
Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas.
Lo que buscamos:
Una actitud amigable y positiva con sólidas habilidades de servicio al cliente.
Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido.
Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes.
Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados.
Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada!
¡Aplica hoy!
Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida.
En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
Guest Service Agent
Guest Service Representative Job In Moberly, MO
We are currently seeking a Guest Service Agent at our Comfort Inn and Suites Moberly Hotel location! This position assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries.
We are hiring for night shift (11pm-7am) 2 days/week.
Duties/Responsibilities:
Room Assignments, Changes, and Issues
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler' checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues.
Guest Service
Offers guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
Properly compiles, completes, and distributes reports to all management and relevant staff.
Reports any maintenance, security, or safety issues to the appropriate staff.
Required Skills/Abilities:
Previous front desk experience highly preferred.
Prior experience using Windows based software including Microsoft Word, Excel, and Outlook highly preferred.
Excellent organizational and prioritization skills.
Ability to work well and collaborate with others.
Superior customer service skills.
Excellent communication skills.
Able to work a flexible schedule.
Education and Experience:
High School Diploma or GED required.
Physical Requirements:
May be required to stand for an extended period of time.
Guest Service Agent - Full Time
Guest Service Representative Job In Saint Louis, MO
Job Details Comfort Inn StLouis Westport - St Louis, MO Full Time $15.00 - $15.00 Hourly None Hospitality - HotelDescription
ABOUT THE ROLE
Front Desk Agents represent the hotel throughout all stages of the guests stay. By working with all hotel personnel, they ensure every guest experiences the highest customer care. Their responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring a pleasant stay and smooth checkout.
Essential Duties:
Properly secure guest information.
Able to learn safety, emergency, and accident prevention policies and procedures.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing.
Understand and adhere to proper credit card and cash handling policies and procedures.
Specific Requirements of this role:
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
Coordinate room status updates with the housekeeping department and maintenance work with the engineering division.
Report any unusual occurrences or requests to the manager or assistant manager.
Manage and resolves all guest complaints in a professional and courteous manner.
Assist guests on departure by verifying and posting all outstanding charges, settling credit cards, and making arrangements for luggage and transportation assistance,
Perform other duties as assigned.
Qualifications
Qualifications
High school diploma or equivalent.
Previous hotel-related experience preferred.
Working knowledge of Microsoft Word and Excel.
Ability to work a flexible schedule, including weekends and holidays.
The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.
Guest Service Agent
Guest Service Representative Job In Saint Louis, MO
The Marriott West Hotel is nestled in the business park of Maryville Center, located off Highway 40, just west of Highway 270. Our hotel has a variety of amenities to offer our guests, who we pamper and pride ourselves with the service we offer.
Job Description
We are seeking a Guest Service Agent to assist our guests at the Front Desk. The position duties include checking guest in / out of hotel, providing information about hotel and the city and servicing the guests' immediate needs as thoroughly as possible. Requires quick thinking in responding to inquiries & problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction. Previous hotel experience a plus! Full-time, shifts could include evenings and weekends.
Qualifications
The Company may consider equivalent combination
of acceptable education and experience providing the knowledge, skills and
abilities cited below.
Education and Experience:
High school education or equivalent experience.
Guest service, basic accounting, and familiarity with hospitality
industry practices preferred.
Skills and Abilities:
Ability to understand and provide friendly guest service.
Ability to correctly process check-ins and check-outs, answers questions,
and resolves guest requests in compliance with policies and procedures, brand
standards, and federal, state and local regulations. Ability to processes
guest bills and collects payments in compliance with cash handling, credit card
processing and accounting policies and procedures. Ability to timely
compile facts/figures, identify and investigate issues and resolve basic
matters. Ability to follow an appropriate course of action based on
policies and procedures. Ability to operate a computer, calculator, phone
and other office equipment. Attention to details with good organizational
and efficient time management skills. Consistent professional attitude and behavior with
effective listening and communication skills. Ability to work in a fast
paced environment, sometimes under pressure, while remaining flexible and
efficient. Ability to satisfy the legal requirements for employment
within the jurisdiction.
Working Conditions & Physical Effort:
Work is normally performed in an interior hotel environment. While performing job
duties, the associate speaks, listens, completes documents, processes requests
and operates office equipment such as a telephone, calculator, computer, copier
and fax. Physical requirements include extended periods of standing
and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up
to 50 pounds. The job requires close vision with or without corrective
lenses. This position may be required to operate a motor vehicle.
Additional Information
All your information will be kept confidential according to EEO guidelines.
ASL- Guest Experiance
Guest Service Representative Job In Des Peres, MO
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge, and presenting a clean, well-maintained store environment. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience.
People
Fosters a guest-focused team environment through driving volume and anticipating guest needs
Achieves excellent guest service by role-modeling company service standards
Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
Holds self and associates accountable for achievement of financial results and performance standards
Manages conflict and coaches by applying company's recommended processes, standards and guidelines
Empowers and involves associates in decision-making processes
Receives feedback and fosters dialog around solutions
Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
Fosters team commitment through support, relationship building, and recognizing individual contributions
Leads by managing through change and adversity
Makes recommendations on hiring, promotions, and terminations of team members based on performance
Co-conducts and facilitates sales associate and keyholder training
Process
Engages our guests and make their shopping experience exceptional
Makes recommendations on hiring, promotions, and terminations of team members based on performance
Coaches to Guest Engagement expectations
Manages Mission Monday partnership and events
“Butterfly” (manager on duty) - on the floor at all times with zones covered at all times
Ensures the fitting room experience is exceptional - outfitting and styling
Manages product communication and all product information posted
Manages and executes building guest book / logs
Leads new associate on-boarding
Co-leads floor set and refresh strategy
Co-manages payroll and store's financial performance
Makes decisions regarding store operations and planning
Controls workflow through successful planning and delegation
Executes task directives within designated time frames
Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
Communicates effectively with executive team
Must be able to lift and carry heavy boxes (up to 30 lbs.)
Presentation
Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
Co-manages the implementation and/or delegation of all weekly operational and visual objectives
Leads associate education on all associate training to ensure consistency in visual excellence
Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team
Effectively communicates merchandise performance observations and offer feedback to the Store Leadership Team
Qualifications
1 year Retail Management
Bachelor's Degree preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022
Customer Service Representative
Guest Service Representative Job In Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Part Time Guest Services Opening #476623
Guest Service Representative Job In Rock Port, MO
*Date Posted*: 01/14/2025 *Hiring Organization: *Rose International *476623 *Job Title:* Part Time Guest Services *Work Model*: Onsite *Shift:* Weekend and Holidays Day Shift - As Needed 8AM-430PM *Employment Type:* Permanent
*Min Hourly Rate($*): 13.75
*Max Hourly Rate($)*: 13.75
*Must Have Skills/Attributes*: Customer Service, Receptionist, Travel Arrangements
*Job Description*
\*\*\*Only qualified Guest Services candidates located near the Rock Port, MO area to be considered due to the position requiring an onsite presence\*\*\*
Is Tourism a passion of yours? Do you like face-to-face interaction with the public? Can you work Saturdays and Sundays? If so, apply NOW this is the perfect position for you!
*Required Qualifications:*
* Basic knowledge of travel and tourist facilities and attractions
* Basic knowledge of maps, mileage charts and related materials
* Basic knowledge of history and related tourist sites
* Basic knowledge of computers, including how to look up information on various sites
* Ability to treat with the public in a clear, courteous, enthusiastic and efficient manner
* Ability to read, interpret and inform public about road maps, mileage charts and related materials
* Ability to work independently following policies and procedures set by the client
*Responsibilities:*
* Answer traveler questions regarding various aspects of the area
* Distribute literature on tourism
* Distribute road maps and assist tourists with trip planning
* Maintain attractive travel information displays and assist in stocking brochure racks
* Answer the phone and take messages as needed
* Receive deliveries of new inventory
* Record daily visitor counts in log to track visitation to the Center
* Work under the direction and supervision of Center supervisor and assistant supervisor
* Perform other duties as assigned
*Additional Details:*
Part Time during the week & weekends - 8AM-4:30PM occasional holiday coverage as well - work approximately 8-24 hours a month MUST BE ABLE TO WORK SATURDAYS & SUNDAYS
*\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\**
*\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\**
*Benefits:*
*For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.*
*California Pay Equity:*
*For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.*
*Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.*
*If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.*
*Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).*
#UNI
Job Type: Full-time
Pay: $13.75 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Application Question(s):
* Are you authorized to work on Rose International's W2 without sponsorship?
* Do you have customer services experience?
* Are you looking for a part time role?
* Can you work onsite?
Experience:
* customer service: 1 year (Required)
Ability to Commute:
* Rock Port, MO 64482 (Required)
Work Location: In person
Guest Service Representative
Guest Service Representative Job In Springfield, MO
JOIN OUR TEAM!
We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: Guest Service Representative
Location: Hilton Garden Inn - Springfield, MO
Essential Responsibilities:
Warmly greet guests and assist with registration and room assignments.
Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
Manage room availability, guest accounts, and billing.
Post charges, process payments, and make change.
Make reservations and handle guest requests, including safekeeping of valuables.
Communicate effectively with other departments.
Follow hotel credit policies and ensure accurate cash handling.
Support team members and take on additional responsibilities as needed.
Skills & Abilities:
Strong leadership, communication, and organizational skills.
Ability to multitask, prioritize, and solve problems.
Proficiency with PMS and Microsoft Office.
Education & Experience:
High School diploma or GED preferred.
Hospitality customer service experience preferred.
Hours:
Flexible schedule, including nights, weekends, and holidays.
Physical Requirements:
Standing for long periods, light lifting up to 40 pounds.
Work Conditions:
Indoor environment with minimal exposure to adverse conditions.
O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.