Guest Service Representative Jobs in Mesquite, TX

A major global bank with offices in Plano seeks a new full-time associate to work at the front desk of the corporate lobby and check-in visitors to the office. The position requires exceptional communication skills, punctuality, an outgoing client-oriented personality, and a strong sense of professionalism. The individual in this position is the first point of contact for business executives who are visiting the company's corporate headquarters and in this role you will greet all visitors and check them in. Previous experience in a client-facing position in a corporate setting is preferred, including corporate receptionist or front desk experience, as well as experience in the hospitality sector (high-end hotels and fine dining, e.g. Concierge, Host/Hostess) or high-end retail. A dedicated, service-oriented mindset is a key to success in this position. Full-time, 8 hours per day, daytime shift, Monday - Friday. $23.50 per hour.

In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Tasks and Responsibilities: ● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager ● Provide first level support to customers ● Resolve issues effectively, escalating as needed ● Greet customers with a professional and welcoming manner ● Speak to as many customers as possible daily ● Monitor and track recurring customer issues ● Update customer accounts ● Offer upgrade paths or new services to new and existing customers ● Support the Customer Success Manager as needed Requirements: ● Demonstrate experience utilising computers ● Ability to troubleshoot and effectively ● Clear communication with peers ● Must think independently with an attention to detail ● Track and monitor tasks to completion ● Must be team oriented and maintain a professional demeanour at all times ● Enjoy helping and speaking with customers ● Excellent customer service and communication skills ● Must have a collaborative approach and positive attitude Please submit your to apply!

We are hiring a Customer Service Specialist in Dallas, TX. The Customer Service Specialist is primarily tasked with the essential function of delivering exceptional customer service to our valued clients. This is an exciting opportunity to work in a dynamic and fast-paced environment, interacting with customers and ensuring their needs are met with efficiency, respect, and professionalism. Customer Service Specialist Qualifications: · Superior verbal & written communication skill-sets · Work with a sense of urgency; demonstrate timely and thoroughly execution · Upbeat & outgoing mindset with positive energy · Interacts successfully with individuals and also teams · Maintains fruitful customer connections · Prior customer service or sales experience · Interacts successfully along with all amounts of management as well as staff members · Ability to work effectively independently and within a team to perform all tasks as assigned · High school diploma or equivalent · 1 year prior sales coordination or customer support experience · Prior SAP experience is a plus · Flexible with an ability to handle multiple tasks when priorities shift · Must be available to work on-site in Dallas, TX Customer Service Specialist Tasks & Duties · Processes new orders based on customer requests. · Tracks open orders to ensure completeness in a prompt manner. Checks pricing and verifies availability. · Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies. · Provide sales support · Demonstrate solid troubleshooting skills when issues arise · Respond to customer questions · Maintain a reliable working knowledge of customer information · Effectively handle a number of competing priorities. · Handle customer inquiries, complaints, and escalations in a professional manner · Maintain accurate and detailed records of customer interactions · Other duties as assigned to meet operational needs Benefits: · Standard starting compensation is commensurate with experience · Regular performance reviews · Training, networking and development opportunities · Flexible scheduling To begin the application process, please submit your resumé.

We are hiring a Customer Service Representative to work out of our Denton, TX corporate office! This role is responsible is for resolving customer issues, processing orders, tracking/tracing shipments, processing returns/damages, and working with internal departments. Responsibilities: Resolve customer calls and emails in a timely manner Receive, process, and respond to inquiries regarding pricing, order status and changes, product availabilities and product information Process all incoming requests for shipment information from both internal and external Act as a liaison between our Logistics Department and our customers regarding order status, tracking shipments, and identifying late shipments Facilitate the resolution of quality, service, or billing issues by performing activities such as issuing Order Complement, issuing RGA's, or other remedies as deemed appropriate by management Confer with other internal departments to resolve customer issues or complaints Check to ensure that appropriate changes were made to resolve customers' issues or requests, ensuring complete follow through every time Facilitate order complement process, completing the required paperwork and following through on the entire transaction to resolution Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Manage claims with freight companies and customers Complete regularly scheduled or ad hoc reports using SAP and MS Excel Requirements: 2 years of Customer Service or related experience preferred Ability to work 100% on-site out of the Denton, TX office Professional business acumen with the proven ability to multi-task extensively and remain results-oriented while receiving ever-changing or ambiguous direction and minimal supervision Understanding of what it takes to provide good customer service Ability to follow through on complex/technical projects requiring extensive research Excellent phone presence and professional communication skills; proven ability to remain composed when faced with difficult issues and tight deadlines Spanish language fluency is a plus Advanced MS Office skills We offer: Competitive compensation The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating Paid Holidays and Paid Time Off with the option to cash out unused PTO every year Possibility for telework days, depending on position, with flexible make-up time for exempt employees Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.

As a sales representative, you will source and close attractive opportunities in large, growing end markets, including (but not limited to) Healthcare, Education, Government, Infrastructure, Technology, and Real Estate. You will leverage your expertise and skillsets to cultivate valuable business partnerships across a variety of customer personas, including facility managers, property managers, regional and local executives, procurement managers, and other customers that procure fire and life safety services. Further, you will actively identify and capitalize on opportunities that align with National Fire & Safety's business objectives to yield impactful results. Supervisory Responsibilities · None Major Tasks and Responsibilities · Responsible for achieving sales objectives (clearly defined in an annual “quota”) within assigned geographies for NFS' fire sprinkler business Required Skills and Abilities · Ability to effectively prospect new customers, cultivate relationships, and close business through strong communication skills, a professional attitude, and rigorous focus and prioritization of daily and weekly sales activities (e.g., calls, emails, appointments) · Meet with new and existing clients to build and enhance relationships, negotiate proposals, and close deals · Partner with Sales Managers and Regional Vice Presidents to develop sales strategies, negotiate contracts, and execute pricing strategies to develop and maintain new and existing business · Contribute to the development of marketing and advertising materials as well as pricing and distribution strategies for the region · Ability to network and collaborate with professionals across various industries to drive customer acquisition · Collaborate with other sales team members in your region and nationally, leveraging best practices and working together to achieve company objectives · Ensure sales activities align with our business objectives, including developing long-term, profitable partnerships with our customers · Responsible for administering, communicating, and complying with all company policies and procedures, whether formally or informally communicated Required Qualifications - Education and Experience: · Excellent work ethic and discipline · Ability to overcome customer rejection and possession of a high degree of resilience · Proven time management skills, communication skills, ability to follow up and close, prioritization, and delivery against deadlines · Able to create and develop solutions and service offerings to meet customer needs while meeting corporate objectives and goals · Comfortable working in teams, experienced at priority management and success selling at various customer levels · Driver license with clean MVR · Strong knowledge of MS Office software Preferred Qualifications - Education and Experience · Experience selling, designing, or project managing Fire sprinkler, Fire Alarm, or Security work in the United States · NICET certification or other FLS license Job Environment Requirements: · Prolonged periods of sitting at a desk and working on a computer · This role will require you to report to the office and there will not be the opportunity to work remotely This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EOE M/F/Vet/Disability /Sexual Orientation/Gender Identity

US-TX-Denton Type: Full-Time # of Openings: 1 TX - Denton-UNorthTexas-MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus less than one year of related experience. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Ability to lift up to 50lbs. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. We are providing the anticipated hourly rate for this role: $17.20 - $23.37 Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-EF1 #PM19 PIebe95ed0ff9d-26***********6

Whitmore Manufacturing, an CSW Industrials affiliated business, is a global provider of innovative products and services that increase the reliability, performance, and lifespan of industrial assets. We manufacture high performance lubricants, friction modifiers, application equipment, lubrication management systems, desiccant breathers and cleaners designed to meet the specific needs of each industry and application. Industrial customers worldwide rely on Whitmore to deliver the performance engineered solutions industry counts on even in the most adverse conditions and demanding environments. Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate! Position Purpose: Ensure fulfillment of orders through effective information exchange and daily interface (as appropriate and required) with customers, distributors, commercial team, operations planners, world-wide site shipping and supply chain contacts. Job Responsibilities: Maintain ownership of all details and communication throughout the order to cash process. Improve customer satisfaction and loyalty by building strong relationships with customer accounts. Negotiate commitment dates and enforcement of business rules with customers for all sales orders. Manage the entry, routing, and fulfillment of customer requests for information relating to order fulfillment such as requests for pricing, product availability, MSDS, COA, product specification sheets, shipment tracking, etc. Manage customer emergency requirements that may require “after-hours” support. Adhere to all order fulfillment and ISO procedures and any applicable cross functional process to ensure orders are processed first time right. Carry out P.O. review throughout the entire order processing cycle ensuring pricing accuracy per documented price deviations and communications. Perform any required credit/debit memo adjustments / return of material as per global guidelines, obtaining and documenting all necessary approvals and doing any necessary follow up with internal/external customers as needed. Follow all environmental and safety regulations, related to the business sector, and act in compliance with all US laws. Manage or participate in special projects as required. Ensure appropriate monthly reconciliation activities are completed on a timely basis to positively impact monthly sales reporting for all consignment accounts; Build and maintain good relationships with internal customers. Other duties as assigned by your supervisor. Essential Skills, Education & Experience: Associate's or Bachelor's degree in a relevant field. Experience with JDE or SAP preferred, but not required Proficiency in MS Office - Word, Excel, PowerPoint. General understanding of Supply Chain Management and the impact that different order activities and changes have upon the different points of the chain; Ability to acquire detailed knowledge of specific customers, products, product lines, and packing & shipping standards; Understands freight terms, payment terms, and pricing terms; Ability to liaison with other cross functional employees within Supply Chain and work with multiple processes and procedures; Highly self-motivated and capable of working independently Ability to recognize, analyze, and offer solutions to customer problems or involve the necessary people to ensure the problem is properly resolved; Ability to analyze customer order patterns to enable continuous improvement of order fulfillment process; Quick learner and have the ability to keep an open mind to changes that may impact daily activities. Whitmore offers excellent competitive wages, Performance and Attendance Bonus programs, world-class benefits, and unparalleled opportunities for development - all to create an invigorating and satisfying environment. Benefits: Medical, Dental, Vision insurance Disability insurance Life insurance Flexible Spending Account & Health Savings Account Paid time off (PTO) Maternity & Paternity leave Employee Assistance Program Tuition reimbursement 401(k) $1-$1 match, up to 6% - vest immediately 401(k) additional profit sharing - up to 3% Employee Stock Ownership Plan (ESOP) Whitmore is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, veteran status, disability, source of income, status as a victim of an intra-family offense, and place of residence or business We support and care for our employees by providing them with development opportunities that enhance their career fulfillment; meaningful compensation & benefits that help them care for their family; and opportunities to contribute to the community and enhance the lives of others through Whitmore Cares.

Join Our Team as a Customer Service Representative and Make a Difference! Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!

The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise. Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Communicate order confirmations, changes and cancellations to both customers and internal Mauser team members. Inform sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Reviews orders after shipment for billing accuracy and any quantity item errors. Manages the issuing of credits, return authorizations and pallet returns. Reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Communicates with Planners, Sales Representatives, Pricing team and Plant Management as needed. Prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Performs other duties as assigned. Requirements: Associate or bachelor's degree preferred but not required Manufacturing experience strongly preferred 2+ years customer service experience required Microsoft Office Suite - basic to above-average computer skills including Excel CRM experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills

Responsibilities include performing servicing request and monitoring of existing loans including tickler follow up. RESPONSIBILITIES Responsible for conducting post-closing audits to comply with loan authorizations Ensures financial statements, tax returns, recorded documents, and UCC ticklers are current and properly maintained Responsible for follow up on delinquent loan accounts Handles all servicing requests (including, but not limited to: deferments, collateral substitutions, restructures and assumptions) requested by a borrower Collects and analyzes annual financial information from clients Monitors loans for possible risk rating changes. Monitors classified loans on a quarterly basis using Special Attention Credit reports Follow up for renewal insurance policies Performs various other duties assigned by the department supervisor Complies fully with all Bank policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Anti-Money Laundering, Code of Conduct, and etc.). Must complete all required training SKILLS / QUALIFICATIONS Familiarity with SBA and/or USDA lending Well-developed written and oral communication skills Detail oriented, good problem solving and negotiating skills are required to overcome obstacles and drive the closing process to meet deadlines Ability to read and interpret complex commercial loan documents Ability to deal effectively and tactfully with all types of customers EDUCATION / EXPERIENCE Bachelor's Degree from an accredited 4-year University 3-5 years of commercial/SBA loan related experience BENEFITS PACKAGE Medical Insurance Dental Insurance Vision Insurance 401(k) Retirement Savings Plan We offer a competitive total rewards package, including but not limited to Medical, Dental, Vision, and Life Insurance, 401k retirement savings plan, and paid federal holidays, for this full-time position within the annual range of $60,000 - $80,000. Annual ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Must be authorized to work in the US. We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected. We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role. What you will do: Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. What you will need: Minimum 1 year experience working in a call center environment Minimum 1 year experience working in a financial institution/industry. Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner. Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities. What is nice to have: Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others. Have previous broker-dealer experience Possess a current License; ex: Series 7, 24, 65, 99, etc. Compensation The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Fraud Call Center Representative Onsite San Antonio, TX $16.75 HR Great Benefitsand Paid Training! Summary: As an onsite Fraud Call Center Representative, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. These individuals work in a fast-paced environment that requires accuracy, use of logic, multi-tasking, toggling between multiple systems and clearly communicating resolutions in an efficient manner while delivering a great client experience. They provide seamless service delivery to answer client questions, resolve problems, perform account maintenance, and look for opportunities to deepen relationships through digital solutions. What you will be doing: Answer Inbound Calls from customers/clients with questions concerning and/or related to their account. Respond and identifies client needs and recommends solutions when fraud has been identified by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. Analyze and identify potential fraudulent situations and suspicious activity through the monitoring of card alerts and fraud prevention reporting. Process disputes and fraud claims in accordance with client policies and guidelines. Identifies and escalates through appropriate channels for items requiring risk review, exception handling or further analysis. Explain complicated topics in a clear and concise manner. Provide a high level of professional and courteous service using empathy when needed, while conducting account investigations. Log cases in database detailing actions taken on accounts and conversations with customers. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Other duties and tasks as assigned. What you get: Full Time Employment Hourly Rateof $16.75 starting on day one This position is full-time (40 hours/week). Employees must be flexible to work any of our 8-hour shift schedules during our business hours. Business/Operations Hours: Monday Sunday, 24/7 Paid Training Differential -Shift Differential of $1.50 an hourif working hours between (6:00PM to 6:00AM) Monday - SundayorWeekend shift differential of $1.00 an hour (Saturday - Sunday) between 6am-6pm Incentive Plan -Provides the opportunity to earn up toan additional $350 a monthcontingent upon meeting all metrics (call quality, attendance, and schedule adherence) after training Career Growth Opportunities Great Work Environment Benefits: Vacation, Sick Time, and Holiday Pay Medical, Dental, Vision, Life Insurance, and additional benefits (eligible on day one) 401K People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Displays passion, integrity, commitment, and drive to deliver a positive, differentiated service that improves our clients financial lives. Has a commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule. Effective and accurate written and verbal communication skills. Can navigate multiple computer systems and screens. You can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from consumers. Required Qualifications: Must be at least 18 years of age or older. Must have a High School Diploma, orequivalent. Six-month minimum in customer/client service experience. Must be able to successfully pass a criminal background, credit check, and security fingerprint. Preferred Qualifications: 1+ years of experience in the banking/financial industry. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment to ********************.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. RequiredPreferredJob Industries Other

The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer satisfaction, retention, and loyalty. As a key member of our customer support team, you will be responsible for providing excellent service to our customers, resolving technical issues, and ensuring a positive customer experience. The Shifts available are from 8:00 AM to 5:00 PM, 4:00PM to 12:00 AM, & 12:00 AM to 9:00 AM CST. RESPONSIBILITIES/ESSENTIAL FUNCTIONS: Serves as the first point of contact for customers seeking technical assistance via phone, email, and computer chat. Answer inbound customer inquiries via phone, email, chat, or other communication channels in a professional and timely manner. Troubleshoot internet connection issues, identify problems related to service outages, slow speeds, and hardware configurations, and provide solutions or escalate issues to the technical support team. Performs remote troubleshooting through diagnostic techniques and pertinent questions. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining LAN performance. Determining the best solution based on the issue and details provided by customers. Direct unresolved issues to the next level of support personnel. Provide accurate information on products or services. Provide timely follow-ups and updates customer status and information. Works cohesively with the team to relay information to appropriate levels of management. Improves client references by recording events, root cause and resolutions, and maintaining documentation. Responsible for de-escalating irate customers. Achieve and maintain expected benchmarks communicated by management monthly. Prepare reports as required; enter project information within proprietary software to track progress and completion of projects per line of business, department, communication channel, etc. Update messaging and Website for any service events or affected areas during outages. Maintain communication with management regarding development within areas of assigned responsibilities. Assist the NOC teams with onsite in unit scheduling. Participate in mandatory meetings and training. Maintain a positive, empathetic, and professional attitude towards all internal and external customers. REQUIRED QUALIFICATIONS: Education/Experience: High School Diploma or GED. 4+ years of experience in a service/tech support role. Has a successful track record of problem solving in customer service/support role. Ability to work in a collaborative environment and adapt to changing circumstances. Experience with ticketing systems, Intercom and Aircall is a plus. Ability to work a flexible schedule that includes weekends, evenings, holidays. Is organized with strong follow-through. Must have high speed internet, quiet workspace free from distractions, and a backup plan for power and internet outages. This role requires you to be at your desk, ready and available to take calls during scheduled hours. Can easily navigate computers and CRM systems. Excellent communication and team leadership skills. Understand critical milestones that drive operational excellence. Flexibility working a variety of shifts with minimal notice. Basic technical knowledge. Proficiency in the use of a computer, and software applications including Microsoft Office. Knowledge, Skills, and Abilities: Highly organized and attentive to detail, with the ability to work on multiple tasks/projects simultaneously (multi-task). Effective interpersonal skills with the ability to work with personnel at all levels, both within and outside the company. Ability to work independently with minimal supervision on a highly productive team. Ability to manage budgets, timelines, and resources effectively. Easily takes initiative and works independently. Maturity, professionalism, and good work ethic. Preferred Qualifications: Bilingual in English and Spanish. Experience with Zendesk Bachelor's Degree. Benefits: Join a dynamic, fast-growing company where you will have the opportunity to make an immediate, high-level impact to Aerwave's growth and success. Clear line of sight for career advancement and significant accomplishments. Base salary that is externally competitive and bonuses and ad-hoc recognition awards, that are based on efforts and tied to performance. We work hard at Aerwave, and you will too. But that means we need time off to rest and recharge. The Company offers a generous PTO policy. Additionally, you receive 15 paid Company holidays. High-quality health care coverage through Aetna Base Plan. Aerwave covers 100% of the premium for the base plan and up to 75% of the premium of any higher-tier insurance plan. 401(k) matching 100% up to 4% of base salary.

Are you detail-oriented, analytical, and excel in a fast-paced environment? Our client, a high-volume insurance office, is seeking a Customer Success Representative to join their dynamic team in a hybrid role. This is a great opportunity to advance within a company that values dedication, precision, and exceptional customer service. Key Responsibilities: ✅Handle a high volume of incoming calls daily ✅Process policy changes efficiently and accurately ✅Provide top-notch customer service that reflects the company's 5-star standards ✅Enter and maintain accurate client data in insurance quoting systems ✅Complete insurance applications and gather documentation to secure underwriting approval What We're Looking For: ✅ 1+ year of customer service experience in the insurance industry (experience with independent agencies is a plus) ✅ Property and Casualty License ✅ Strong attention to detail-able to carefully review policies and contracts for accuracy ✅ Excellent analytical skills and the ability to identify potential risks and solutions ✅ Outstanding communication skills and the ability to build rapport with clients ✅ Process-driven with the ability to follow workflows and improve processes where needed ✅ Proficient in Microsoft Outlook, Excel, and Word, with the ability to learn new software Perks & Benefits: 💪 Health Insurance 🛡️ Employer Paid Short-Term & Long-Term Disability 🩺 Telehealth & Teletherapy 💰 Flexible Spending Account 🦷 Dental & Vision Coverage 🚑 Accident, Life & AD&D, Critical Illness, Hospital Indemnity ⚖️ Legal & Pet Insurance 💼 401(k) 🌴 Paid Time Off & Volunteer Time 💼 Paid Leave (Bereavement, Parental) 👨 💻 Employee Assistance Program 📈 Professional Development Assistance This is a long-term career position offering opportunities for growth and advancement. If you're ready to be part of a team that values precision, excellent service, and continuous improvement, we want to hear from you! Apply Today and Take the Next Step in Your Career!

Our Banking client in Dallas, TX is looking to hire a Member Services Representative on a direct hire basis. Company Profile: Well established credit union Friendly staff and happy work environment Member Services Representative: Open, Close and Maintain member accounts Refer loan products Assist members with bookkeeping and checking account issues Educate members on applicable products to enhance their banking experience Reset mobile application and website logins Help with bill payer questions and troubleshoot basic website issues Responsible for handling customer inquiries via email and chat Responsible for maintaining a high level of professionalism, dependability, availability and flexibility Member Services Representative Profile: Bachelors degree highly preferred 2+ years of customer service/ call center experience Financial institution experience preferred MUST have an acceptable Credit Report Professional phone presence Strong MS Office Skills (Word, Excel, Outlook) Features and Benefits of Client: Medical/Dental/ Vision- 100% covered by employer Casual Fridays 401K with match 12 paid holidays PTO Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client cannot sponsor any visas. Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you: Are you an outgoing problem-solver who multitasks effectively and strives for perfection? Do you thrive in a fast-paced team-oriented setting? Would you describe yourself as proactive, persuasive, and disciplined? The Account Service Representative plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service. Responsibilities: Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts Requirements: Bachelor's degree preferred A proactive approach to problem-solving Effective and persuasive communication skills Ability to provide outstanding customer service when faced with a challenge Excellent follow-up skills, with a keen eye for details Ability to multitask and produce results in a time-sensitive setting Energetic and positive attitude Benefits: Medical/Dental/Vision/Life insurance Paid holidays, vacation, and sick time 401K with company match Competitive compensation Full-cycle training (industry & position) Competitive base salary Opportunity for internal career advancement About R2 Logistics: Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality. As a third party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers. R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran. R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.

Operations Coordinator - Order Fulfillment Rep Onsite in Plano, TX Schedule: M-F Pay: $19 - $22 an hr Duration: 8+ months, Contract, W-2 The responsibilities of this position are broad in scope and focus on maintaining quality and efficiency in accordance with office and company policies and Standard Operating Procedures (SOPs). This role involves a variety of tasks, as outlined below, and requires attention to detail, organization, and effective communication. Duties: * Shipment Management: Provide shipment information, create orders, activate shipments, build loads, assign loads, and schedule appointments. * Track and trace shipments and enter events accurately. * Invoice shipments in accordance with company standards. * Customer & Carrier Support: Monitor task boards and assigned email accounts for customer and carrier requests. * Document events and provide timely follow-ups, escalating issues when necessary as per SOPs and training. * Ensure customer and carrier satisfaction by addressing requests and following through as needed. * Data Management & Accuracy: Validate load data in systems to ensure accuracy, meeting CHR and customer standards. * Follow SOPs to document and track events related to shipments. * Other Duties: Perform additional responsibilities as assigned by the team or based on country-specific requirements. Qualifications: * High school diploma or GED. * Prior experience in a call center or similar customer service environment. * Proficiency in Microsoft Office Suite. * Strong communication, prioritization, and time management skills. * Demonstrated attention to detail and accuracy. * Commitment to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chain logistics solutions provider specializing in the air and ground forwarding of express, freight and parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America. We are a subsidiary of Purolator Inc., Canada's largest leading integrated freight, package, and logistics solutions provider. You can learn more about us on YouTube and LinkedIn. When we say we're the best, we're not just tooting our own horn. We're incredibly proud of the many awardswe've won for shipping to, from, and within Canada. Purolator International provides a "Best in Class" Total Rewards package to employees and their families. Medical, Dental, Vision, Prescription Drugs (80%+ paid by Employer) Employer funded Short/Long Term Disability & Life Insurance Accident, Hospital & Critical Illness Plans Retirement Plan Employer Contribution (50% Match up to 8% of Your Eligible Salary) Annual Bonus Incentive Plan Employer Funded Health Savings Account (H.S.A) Paid Time Off Including: 10 Vacation Days, 7 Sick Days, 4 Personal Days Paid Holidays 100% Paid Extended Parental/Maternity Leave Program 100% Paid Military/Reserves Leave Program Tuition Assistance Wellness Program Identify Theft Protection Discount Program Pet Insurance Discount Program We also offer social responsibility initiatives covering a wide range of business aspects and employee relationships such as supporting local communities, educating, and empowering workers, promoting gender equality and minorities, reducing our footprint, etc. Description The Warehouse Support Rep position will be supporting the Warehouse Operation within our Grapevine, TX facility. The main responsibility is handling customer packages in preparation of shipment for customer distribution. The schedule for this role is Monday - Friday 9:00am - 5:30pm. Responsibilities Daily functions may consist of one or all the following: Receiving, weighing, measuring, scanning, labeling, and shipping while adhering to all Safety and Security regulations Load and unload packages from processing stations / trailers. Affixing labels to the packages Scanning boxes from inbound staging area Preparation of Bill of Ladings Data enter shipment details. Cross train in other warehouse positions as needed. Complete Health & Safety compliance trainings as required. Carry out other duties as appropriate and as assigned by his/her manager. Experience Knowledge, Skills, and Abilities: Flexibility for occasional shift change during peak season. Must be able to work in varying temperature conditions during the seasons. This is a physical, fast-paced position that involves continual lifting, lowering, and sliding packages that typically weigh 25-35 lbs. and may weigh up to 70 lbs. Education High School Degree or GED preferred. Purolator International values diverse perspective and life experiences. Purolator International encourages candidates of all backgrounds to apply, including people of color, immigrants, refugees, women, people who identify as LGBTQ, people with disabilities, veterans, and those with diverse life experiences. Candidates applying will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require an accommodation during the recruitment process, we will work with you to meet your needs. Purolator International participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program ***************** Any offer of employment is contingent upon a favorable background and reference checks. POSTING DETAILS Requisition Number: 65972 Job Code: 2865 Reports to: Supervisor District Service Quality U.S. Working Conditions:Warehouse Environment RequiredPreferredJob Industries Other