Guest Service Representative Jobs in Maine

- Union: Local Representative Number of Positions: 1 Hourly Rate: $49.48 Responsible for the operation and maintenance of safe and reliable electric service to area served. Serves as the Company's representative in the given geographic area. Performs an extensive variety of electric service work. MAJOR ROLES AND RESPONSIBILITIES: Performs an extensive variety of electric service work including reading meters, installing, removing, connecting and disconnecting meters, performing transmission and distribution line-work including climbing, service restoration, service work. Responds to customer requests and inquiries. Performs all credit and collection work. Must be available after hours for emergencies, credit/collection work and restoration of service. Ensures that assigned vehicles and equipment are properly maintained. JOB REQUIREMENTS: Skills/Abilities: Able to resolve customer requests. Self-directed. Provides leadership as the Company representative to the public in the area served. Experience/Training: 2 years of related experience. Must have a valid Class A driver's license and a good record of safe driving. Extensive Distribution Line experience, preferably 2nd class line worker. Knowledge of National Electrical Code, MPUC rules and regulations, National Electric Safety Code, city and town ordinances. Knowledge of Company construction standards, rates, field operating procedures, safety instructions and accounting manuals. Required Education: High school graduate. COMPETENCIES Be a role model Be agile Collaborate and Share Develop Self and Others Empower to grow Focus to achieve results Technical Skills Company: CENTRAL MAINE POWER CO Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Job Posting End Date: May-30-2025

As a Customer Service Representative, you will be responsible for elevating the client experience while increasing sales. You will play a key role in creating a friendly and extremely welcoming environment. The ideal candidate will enjoy interacting with people and have a professional appearance. You must be comfortable in a fast-paced environment and able to multitask; extremely observant and able to take initiative. This position requires someone who is aware of the accuracy of their work and its impact on the success of the business. A highly qualified candidate will have some receptionist experience. Responsibilities: Dependable and a quick learner Greets and makes customers feel welcome Self-starter who is able to take on new responsibilities Data entry, filing, and maintaining supplies for the office General office support for all departments Top-notch phone etiquette Qualifications: Detail-oriented with good organizational skills Ability to multitask in a busy environment Good verbal and written communication skills Ability to maintain confidentiality and interface with all levels of personnel Computer proficient, including Microsoft Outlook, Word, and Excel Team Player Benefits/Perks: Paid Time Off (PTO) 401K Health insurance Cancer Care Insurance Life Insurance Vision Care Insurance Long Term Disability Insurance Average 11 Paid Holidays Compensation: $17.50 - $23.00 per hour Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?

Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Black Bear Medical, a subsidiary of Quipt Home Medical Compensation: $19-23/hr depending on experience Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None Salary Description $19-23/hr depending on experience

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid Training** **Equipment Provided** **Full-time with Full Benefits** Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks **Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday. **Join the Conduent Customer Service Team** Come join us and grow with a team of people who will challenge and inspire you to be the best! **Working for you** Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. + $17.00 per hour pay rate (bi-weekly pay) + Paid Training with Equipment provided. + Full-time schedule (40 hrs. a week) + Career Growth Opportunities + PerkSpot- Employee discount program + Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally. **About the Role** + Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program + Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles. + Accurately document enrollment requests, status changes, complaints, and grievances + Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. + Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies. + Provide clear, complete, accurate, and objective information based on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring processes. + Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. + Ability to problem solve through analysis and ongoing feedback. + Achieve results through knowledge, empathy, and commitment. + Ability to work with people of diverse backgrounds. + High School diploma or GED + Background and drug screening required. **States that are Not Applicable for this position:** + AK, CA, HI, MA, IL, MT, NY + Metro Areas: MN- Minneapolis, IL, NY - NYC + OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met + Puerto Rico Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour. ** ** \#Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** . _At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

We are looking to add a Guest Service Associate/Cashier (GSA) to our family. Our GSA will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?" For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work. We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level. The Types of "Energy" You Bring * You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work. * You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone. * You have excellent verbal communication and the ability to convey information clearly and effectively. * You have superior relationship building skills and can establish a connection with guests. * You are trustworthy, responsible, efficient and organized. * You can handle a variety of tasks simultaneously. "Gauges" of Responsibility * Greet guests and provide an enjoyable shopping experience for everyone. * Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices. * Operate the point of sale pursuant to corporate standards; maintain proper cash, lottery tobacco levels. * Complete all store housekeeping functions (cleaning, dusting, sweeping, mopping, emptying trash etc). * Replenish products and supplies ensuring in-stock conditions at all times. * Communicate with store management regarding guest requests and vendor-related concerns. * Check in external and internal vendors per established guidelines. * Conducts gas tank inventory and merchandising projects assigned by management. * Complete other tasks as assigned by management. "Fuel" for You * Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development. * Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. * The Road Ahead - We offer 401k and a match component! * Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service. The GPS of our Interview Process * First thing first, if you're interested in the role, please apply. * The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you. * We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time. Qualifications * Must be available to work flexible hours that may include day, nights, weekends and or holidays * Ability to perform basic computer functions * Must have reliable transportation * Ability to work in intermittent temperatures; i.e. outside, cooler, etc..., * Ability to climb ladders & stairs, reach, bend, twist, stoop, kneel, crouch and lift/carry up to 25 lbs. * Ability to freely access all areas of the store including selling floor, stock area, and register area * Perform duties of the job in a timely manner * You have the ability to count, read and write accurately to complete required paperwork. Education High School Diploma or equivalent Wage Disclosure: $14.65 - $15.65 /hr We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at ************. * Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Welcome to The Colony Hotel in the picturesque setting of Maine, proudly part of the Pyramid Global Hospitality portfolio. Offering 110 charming guest rooms and 10,000 sq ft of versatile meeting space, The Colony Hotel is more than just a place to stay-it's a coastal retreat that seamlessly integrates comfort with career opportunities. Nestled along the scenic coastline of Maine, The Colony Hotel embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at The Colony Hotel, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique charm of Maine while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the coastal beauty of Maine! Overview About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self. What You'll Do: * Greet and welcome guests upon arrival, creating a positive first impression. * Handle check-ins and check-outs efficiently, ensuring guest satisfaction. * Manage reservations, answer guest inquiries, and address complaints promptly. * Maintain a clean and organized front desk area. * Provide accurate information about the hotel, rooms, rates, and amenities. * Process payments and manage cash transactions accurately. * Coordinate with housekeeping and maintenance to ensure smooth operations. * Promote teamwork and contribute to a friendly, safe work environment. * Perform other duties as assigned. Qualifications * A friendly and professional demeanor with excellent communication skills. * Strong organizational skills and attention to detail. * A passion for customer service with a positive, can-do attitude. * Ability to multitask and remain calm under pressure. * Previous experience in hospitality or customer service is a plus but optional. * Flexibility to work various shifts, including evenings, weekends, and holidays.

Full-time Description Logos is a purpose-driven tech company dedicated to building technology solutions that equip the Church to grow in the light of the Bible. Our team is committed to increasing biblical literacy and accessibility for every Christian around the world. We do so by delivering value along three fronts: software tools, community collaboration, and rich digital content. Logos' solutions portfolio connects users to the Word and to their communities. Based in Bellingham, Washington, Logos also has operations in Chandler, Arizona, and Puebla, Mexico. About The Role: As a Customer Service Representative, you'll provide support via phone, chat, and email, offer technical assistance, answer questions, and share product knowledge-all while delivering an exceptional customer experience! If you love helping people, solving problems, and being part of a team that values integrity and professionalism, we'd love to hear from you! Apply today and be part of a company that cares about its customers and employees. NOTE: This is NOT a remote position. The applicant must be able to work from our Puebla, Mexico office. Because we care about you, we offer these great benefits: We foster a culture of accountability and ownership, empowering you to deliver results. without micromanagement-because we trust you! 40 hours/week - No extra hours, just a healthy work-life balance Attractive shift hours - Consistent, no graveyard schedules! 8-hour shift (40 hours/week), two days off, and may be an opening, mid, or closing shift. Our Puebla office follows PST hours: Mon-Fri: 6 AM - 6 PM Sat: 6 AM - 3 PM Sun: 6 AM - 12:30 PM Your workspace, your way! Make your work environment comfortable and uniquely yours. Personalize your space and feel at home! Law benefits and above - Plus additional perks to take care of you Bonusly & Spiff bonuses - Earn extra rewards for your great work Responsibilities: Deliver outstanding customer service through phone, chat, and email. Assist customers with product information, questions, and concerns in a friendly and professional manner. Troubleshoot technical issues, resolve billing concerns, and answer product-related inquiries. Develop a deep understanding of Logos' products to provide accurate and helpful support. Identify and resolve customer issues, escalating complex cases when needed. Requirements: Fluent in both English and Spanish-strong written and spoken communication skills. Passionate about helping customers and providing excellent support. Comfortable with technology-familiar with Windows, Mac, and Office applications. Confident in managing hardware and software on computers and mobile devices. A problem solver! Able to troubleshoot technical issues and find solutions using online resources. Great at explaining tech-break down hardware and software concepts in a simple way for customers. Thrives in a fast-paced environment. A multi-tasking pro-can type, talk, and listen all at once! Benefits Competitive Family Medical, Dental, Vision, and Life Insurance 4 days of Paid Time Off (PTO) per year Paid Time Off (PTO) on Birthday Law Benefits

(14275) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Resplendent at the entrance of Boka Bay, a fjord-like idyll on Montenegro's Adriatic Sea, One&Only Portonovi is a year-round haven where cultural wonders and fresh-air adventures meet the glamour of Europe's most fashionable new riviera. The warm Montenegrin charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. A Front Office Agent is responsible for greeting and assisting guests during check-in and check-out, ensuring a smooth and welcoming experience. They answer inquiries, manage guest requests, and coordinate with other hotel departments to meet guest needs. Additionally, they maintain accurate records of guest information and payment details, providing efficient and professional service throughout the stay. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

We're more than just a team - we're a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you're passionate, driven, and ready to thrive, we'd love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment: Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way. Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve. Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance. Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered! Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We're more than just a business-we're a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Greet guests upon arrival and ensure a smooth check-in process. Provide information about the hotel's amenities, services, and local attractions. Respond promptly to guest inquiries via phone, email, or in person. Handle reservations, cancellations, and modifications accurately and efficiently. Process payments and maintain accurate records of guest transactions. Address guest concerns and resolve issues promptly to ensure satisfaction. Coordinate with other departments to fulfill guest requests and preferences. Maintain a clean and organized front desk area. Assist with luggage handling and transportation arrangements as needed. Uphold company policies and procedures to ensure the safety and security of guests and their belongings. Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy. Provide exceptional customer service to enhance the overall guest experience. Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Full-time Description Segoso Mexico - Where Tomorrow is Today. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability. We achieve this through our five core values: Leadership, Training, Talent Acquisition, Rewards, and Technology. Position: Customer Service, Billing, and Soft Collections Representative Job Description: Segoso Mexico, a leading call center in Monterrey, is seeking dedicated Customer Service, Billing, and Soft Collections Representatives to join our team. We are looking for dependable, detail-oriented team players with strong communication and negotiation skills who excel in a fast-paced environment. Successful candidates will handle customer interactions, resolve billing issues, and manage soft collections with professionalism and efficiency. Key Responsibilities: Provide exceptional customer service via phone, email, or chat. Resolve billing inquiries and discrepancies efficiently. Conduct soft collections calls to assist customers with payment arrangements. Handle high call volumes while maintaining quality and accuracy. Collaborate with team members to meet performance metrics and goals. Document customer interactions and maintain accurate records. What We Offer: Paid training to ensure your success. Competitive hourly pay with a monthly performance bonus. Paid sick time and law-mandated benefits. Additional benefits, including pantry vouchers, major medical insurance, and savings funds (optional). Requirements Job Requirements Essential Skills and Qualifications: Proven experience in customer service, billing, soft collections, phone, and/or call center roles. Strong negotiation and communication skills to handle sensitive situations professionally. Ability to multitask and stay organized in a high-volume environment. Problem-solving mindset with a focus on delivering customer satisfaction. Dependable and team-oriented with a positive attitude. Preferred Qualifications: Familiarity with CRM systems or call center software. Experience in handling billing disputes or collections.

Are you a customer service star? We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills

Company Intro Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you! Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking a friendly Front Desk Agent to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure. **************************** Job Summary The Front Desk team are the face of our hotel. Front Desk Agents assist our guests by listening to and understanding their specific needs to find them the perfect room. After arrival, our goal is to ensure our guests stay exceeds expectations. The Front Desk department is the hub of the hotel, and a great place to start your career in hospitality. Daily Duties Hotel reservations Welcome guests upon arrival Check in and check out procedures Provide information and answer questions about local area attractions Coordinate with other departments to ensure our guests are well attended to while staying with us Other responsibilities as assigned Requirements & Qualifications Team Player Friendly and service oriented attitude Presentable and professional Able to stand on feet for up to 8 hours Able to read and write English Basic/intermediate computer skills Highschool Degree Some weekend availability, when we are busiest, is generally required in the hospitality industry Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Job Summary The Admiral's Inn is a year-round hotel located in Ogunquit, ME. We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of the hotel guest’s experience. This is a full time position and will be a combination of mornings, afternoons and evenings. Weekends and holidays are included. Responsibilities Manage all aspects of reservations. Perform all tasks associated with the reservation process; check-in, check-out, room assignments, handling keys, etc. Manage in person, online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Provide information about our hotel, available rooms, rates, and amenities Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs Upsell additional services and enhancements, when appropriate Maintain updated records of bookings and payments Other duties and tasks may be assigned to you on a day to day basis. Qualifications The following is preferred but not required Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role, is preferred. We provide extensive training and support. Experience with hotel reservations software Customer service experience Excellent communication and organizational skills We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

INTRODUCTION TO ROLE Be the shining light that sets our guests' experience on the right foot from the moment they arrive. These exceptional guest service providers assist guests through the reservation and check-in process, providing exceptional service, a friendly demeanor, and an attitude of helpfulness throughout the entire process. These spotlight individuals provide support and assistance to our guests throughout their stay. Going the extra mile for a smile is the norm in this role! *Seasonal roles are not eligible for health benefits. Seasonal roles are eligible for sick time and holiday pay WHAT YOU WILL WORK ON Reasonable accommodations may enable individuals with disabilities to perform essential functions. Efficiently and professionally operate all front desk and guest service station features, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, and appropriately addressing issues or concerns. Use the Blue Water Way to provide impactful guest interaction, from phone handling to face-to-face guest interactions. Support the concierge department through helpfulness and supportive guest relations, including directing guests, answering questions, or assisting in making arrangements to support their stay at the property. Follow the daily procedure for opening and closing the guest service center, including ensuring a clean and orderly guest service center and environment. Follow proper cash handling procedures, including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with the guest's signature, writing information on the daily room charge ledger, handing the ledger to the Front Desk, and dropping cash at the close of the shift. Ensures the property is clean, orderly, well-manicured, and guest-ready always Performs other duties as assigned. Provides regular and reliable attendance. WHAT YOU BRING High school diploma or GED equivalent 1-3 years of the front desk, reservations, or customer service-oriented role (required) Must be enthusiastic, upbear, and energetic Strong attention to detail Ability to work a diverse work schedule, including weekends, holidays, and evening. Must work well under pressure and in high-stress situations Must be able to effectively use computers and technologies, including answering the phones, using computers, copiers, fax machines as well as credit card or cash machines. Excellent communication skills. All-Hands-On-Deck mindset (required) PHYSICAL REQUIREMENTS Communicate: While performing the duties of this job, the employee is regularly required to talk and hear, use a telephone, and have the dexterity to operate a computer and various systems Movement: This position requires standing for long periods, walk, using hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl, climb or balance. Ability to Lift: The employee must frequently lift and/or move up to 30 pounds Vision: Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Blue Water is raising the standard of excellence and innovation in real estate development and hospitality with every entity brought on board. Blue Water Development Corporation is committed to the principles of equal employment opportunity and to making employment decisions based on merit. We are also committed to complying with all Federal, State, and local laws providing for equal employment opportunities and all laws related to terms and conditions of employment.

KOA, INC. DEI STATEMENT At KOA, we believe the outdoors is fun and for everyone. We are committed to having a diverse, equitable and inclusive environment where all are treated with dignity and respect. We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and advance our understanding about DEI sustain a culture that promotes diversity of thought and experiences ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all drive change in our company and industry through action and implementation ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative. The owned and operated assets of KOA (OAK) is a division of KOA, Inc.'s overall operations, and is rooted in the mission and values of KOA. The current OAK portfolio consists of campgrounds in the United States and Canada. REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager POSITION SUMMARY The Guest Service Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store. SPECIFIC DUTIES Greet and welcome all guests approaching the front desk in accordance with KOA standards. Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards. Prepare reports as required, relating to shift check-list, and down-time reports. Answer inquiries from guests regarding campground amenities and local attractions. Fully comprehend and be able to operate all relevant aspects of the campground property management system. Ensure logging and delivery of all messages, packages and mail in a timely and professional manner. Be familiar with all in-house groups. Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times. Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures. Notify management of any pertinent information related to daily shift activities. Maintain high standards of professionalism, customer service, quality and cleanliness. Maintain store displays and inventory control as directed, and communicate ideas and guest feedback. Increase revenues through up-selling strategies and profitability of ancillary income. Maintain health standards and ensure guests and team members are in a safe and secure environment. Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals. Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. EXPECTED RESULTS Demonstrates positive attitude with guests, management, team members and vendors. Consistent maintaining of arrivals, departures and campground census reports. Attention to detail when handling reservations and/or registering guests. Promotion of ancillary revenue streams. Meet Quality Assurance standards. JOB QUALIFICATIONS Hear and speak the English language fluently Strong decision-making ability Excellent communication, collaboration, and delegation skills with ability to manage confrontation Strong working knowledge of operational procedures Comfortable in a fast-paced and high-pressure environment. Motivated, goal oriented and results driven Ability to maintain confidentiality Able to work nights, weekends, and holidays PHYSICAL REQUIREMENTS Ability to stand for long periods of time. Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly. Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain. Able to work inside and outdoors and in various climates. Kampgrounds Of America, INC. is an Equal Opportunity Employer and strives to provide an environment where all employees and applicants are treated with respect. The company is committed to fair treatment of all persons. This value ensures employees and candidates are treated equally and are protected from discrimination or harassment of any kind. All employment decisions shall be made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors, or any other protected status. Other details Pay Type Hourly Hiring Rate $16.00 Job Start Date Thursday, May 29, 2025 Job End Date Wednesday, October 1, 2025

Are you passionate about hospitality and creating unforgettable guest experiences? Topside Inn is looking for a friendly and service-oriented seasonal Front Desk Agent to join our guest services team. You'll be the first point of contact for our guests, ensuring smooth check-ins and check-outs, answering inquiries, handling reservations, and assisting with any needs that arise during their stay. If you thrive in a welcoming, team-focused environment and love interacting with people, we'd love to hear from you! What You'll Do: Greet guests warmly, manage check-ins and check-outs, and provide room keys and information. Handle reservations in-person, online, and via phone, ensuring accuracy in guest accounts. Respond to guest inquiries about rooms, amenities, rates, and special requests. Address and resolve guest concerns with professionalism and care. Communicate with housekeeping to ensure rooms are prepared for new arrivals. Maintain accurate records and perform light bookkeeping tasks. What We're Looking For: Excellent customer service, communication, and organizational skills. Ability to multitask and handle stressful situations with ease. Experience in hospitality, front desk operations, or guest services (1+ year preferred). High school diploma, GED, or equivalent.

Join the Salt Cottages Team as a Front Desk Agent! Salt Cottages in Bar Harbor is looking for warm, welcoming, and detail-oriented Front Desk Agents to join our hospitality team! We offer both full-time and part-time from April through the end of October. 🕑 Shift: AM and PM available (weekdays and weekends) 💰 Pay: $18-$20/hour, based on experience Please note: Candidates must be legally authorized to work in the United States without company sponsorship. Housing is not available at this time. About Salt Cottages Located just minutes from downtown Bar Harbor at the Hulls Cove entrance to Acadia National Park, Salt Cottages is a luxury cottage resort offering a charming mix of lodge and private cabin accommodations. Our team is passionate about creating unforgettable guest experiences, and we believe that exceptional hospitality starts with an enthusiastic, guest-focused staff. About the Role As a Front Desk Agent, you set the tone for our guests' stay, providing a seamless check-in and check-out experience while serving as a friendly, knowledgeable resource throughout their visit. This role requires a positive attitude, excellent communication skills, and the ability to multitask in a dynamic environment. What You'll Do: ✔ Greet guests with warmth and professionalism ✔ Assist with check-ins, check-outs, and guest inquiries ✔ Provide information about the resort, local attractions, and activities ✔ Answer phone calls and process reservations ✔ Maintain accurate room reservations and guest accounts ✔ Work collaboratively with all departments to ensure a seamless guest experience ✔ Cross-train in other departments as needed ✔ Adhere to company brand standards and uphold our commitment to excellence What We're Looking For: ✅ A friendly, engaging personality with a passion for hospitality ✅ Strong attention to detail and the ability to multitask ✅ Ability to remain professional and composed in busy or challenging situations ✅ Willingness to go the extra mile to enhance the guest experience ✅ Ability to work independently and as part of a team ✅ Local knowledge is a plus but not required At Salt Cottages, we believe that small details make the biggest difference. If you're someone who finds joy in making guests feel welcome, sees every interaction as an opportunity to brighten someone's day, and understands the power of a smile-we'd love to hear from you! 📩 Apply today and become part of a team that turns special moments into lasting memories!

We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for. The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Benefits: Health Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Short Term Disability Free Associate Parking Free Meal for every shift worked 25% Discount in Resort Outlets Hotel Discounts with OPL Friends and Family Discount Responsibilities: Greeting guests upon arrival and making them feel welcome Recognizing repeat, VIP status and/or loyalty Administering check-ins and check-outs Providing front desk services to guests Assigning rooms and taking care of administrative duties Delivering mail and messages Processing guest payments Coordinating with bell service and staff management Being a source of information to guests on various matters such as transport and restaurant advice Accommodating general and unique requests Diffusing conflict or tense situations with guests, handling guest opportunities Qualifications: High school diploma or GED Previous customer service experience Exceptional interpersonal skills Excellent written and verbal communication Time management and organizational skills Conflict resolution experience Patience and good listening skills This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company’s mission. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Are you a friendly, customer-focused professional who enjoys creating memorable guest experiences? We're seeking a Full-Time Seasonal Front Desk Agent to join our team at the Acadia Inn, located near the breathtaking landscapes of Acadia National Park in Bar Harbor, Maine. In this role, you'll be the first point of contact for guests, providing warm hospitality and ensuring seamless check-ins, check-outs, and concierge services. If you thrive in a fast-paced, guest-centric environment and love connecting with people, we'd love to hear from you! At Witham Family Hotels, we are dedicated to creating unforgettable experiences for our guests while fostering a family-like environment for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, we uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family. We are an equal opportunity employer, and we believe our strength lies in our differences. This full-time seasonal position offers competitive pay and opportunities to grow your hospitality skills in a supportive and vibrant work environment. What You May Not Know Is That We Also Offer Amazing Benefits and Perks: Paid Personal Leave (PPL): Earn 1 hour for every 40 hours worked during the calendar year. Teladoc Virtual Care: Access medical experts 24/7 for a $30 monthly charge, with $0 copay. Spouse/dependent(s) can use this service for free. Dental and Vision Insurance: Our dental plan is amazing-it's a gem. You get up to 4 cleanings a year and more. We pay 80% of the cost. We also now offer a vision insurance plan! End of Season Bonus. Heating savings program in partnership with Irving and Dead River-save on heating oil and propane. Core Values Program: Earn points for branded swag! Referral Bonus: Up to $1,000 per new full-time employee you refer. Discounts on hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts collection hotels. Employee Recognition Programs. Employee Assistance Program (EAP): Free and anonymous counseling services. Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates! Annual Flu Shot Clinic. Witham Family Hotels Gala: An annual event that recognizes YOU! Be part of a company that gives back-The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations. Key Responsibilities: Greet and welcome guests with a friendly and professional demeanor. Handle check-ins, check-outs, and reservations efficiently and accurately. Provide information about hotel amenities, local attractions, and Acadia National Park. Respond promptly to guest inquiries, requests, and concerns to ensure a positive stay. Process payments, balance cash drawers, and maintain accurate records. Assist with administrative tasks such as answering phones and managing guest communications. Collaborate with the hotel team to ensure smooth operations and exceptional guest service. Qualifications & Skills: Previous experience in hospitality, front desk, or customer service preferred. Strong communication and interpersonal skills. Proficiency in computer systems, including reservation software and Microsoft Office Suite. Ability to multitask and remain calm under pressure. Attention to detail and strong organizational skills. A positive attitude and team-oriented mindset. Flexibility to work various shifts, including weekends and holidays. Performance Measurement: 90-day performance review, guest feedback, and teamwork contributions. If you're passionate about hospitality, enjoy making guests feel welcome, and want to work in a breathtaking location, apply now and join us at the Acadia Inn!