Guest Service Representative Jobs in Haddonfield, NJ

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  • Customer Service Rep I

    Sea Box, Inc. 4.0company rating

    Guest Service Representative Job 8 miles from Haddonfield

    Job Purpose: Assist and support SBI Sales Team with order to cash responsibilities. Provide resolution for internal and external customers on issues including but not limited to order entry, billing, ERP data maintenance, payment processing, cash collection and organization of critical information that supports internal and external reporting requirements in an efficient manner. Job Summary: This position reports to the Customer Service Supervisor and is part of the Finance team. The ideal candidate must exhibit attention to detail, manage well in a fast-paced environment, execute sound decision making and prioritization on a daily basis. Responsibilities: Executes shared order management responsibility tasks on a daily basis such as: order entry billing customer required form support for sales ERP data maintenance payment processing rental order management tasks logistics support as needed Manages customer inquiries. Reviews orders for accuracy in all fields and resolves discrepancies with relevant parties. Sound decision making regarding prioritization of tasks for the most efficient and effective use of time and equipment to accomplish team goals. Identify and recommend efficiency improvements, cost reductions and profit improvement initiatives. Perform any other special projects or assignments in a timely and accurate manner, as assigned. Daily phone reception support. Occasional front desk reception coverage. Performs other duties as assigned. Support the ISO 9001 Quality Management System and the Sea Box Quality Policy calling for self-inspection of your work product. Must be able to fulfill essential job functions in a consistent state of alertness and safe manner. Accident prevention actively identify, correct and/or report safety hazards to prevent accidents. Why work for Sea Box? Competitive salary 401k employer match Paid Time Off and holidays Medical/Dental/Group Life Insurance Quarterly safety incentive bonus when goals are met Strong company growth with emphasis on employee advancement Long list of unusual benefits, including birthday breakfast with CEO, turkey for Thanksgiving and many others Requirements: Education: High school diploma or equivalent. Location: This position is onsite (non-remote) at the Company's corporate headquarters in Cinnaminson, NJ. This position may occasionally require working overtime and/or working outside of the Company's normal 8:30am 5:30pm hours of operation. WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO HIRING A DIVERSE WORKFORCE. EOE/Minorities/Females/Veterans/Disability PI7fac34***********2-36582209
    $29k-37k yearly est. 30d ago
  • Client Services Representative

    Harriett Financial Group

    Guest Service Representative Job 6 miles from Haddonfield

    Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also, requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel and Word Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required. If the candidate does not presently have, will be required to obtain within 6 months of employment.
    $32k-53k yearly est. 31d ago
  • Floating Sales and Service Representative

    Meridian Bank 4.6company rating

    Guest Service Representative Job 21 miles from Haddonfield

    Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service. This position will assist our Blue Bell and Doylestown branch locations. Qualifications required: Associate's degree in Finance or related field; or equivalent work experience 1-3 years related banking experience or an equivalent combination of education and experience Ability to work in a team environment Previous sales and customer service experience in a retail banking environment Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Prior cash handling experience Ability to work all hours the branch is open Essential functions and responsibilities: Valid Drivers License Responsible for providing coverage to any of the retail branch locations when needed Ability to adapt to each branch locations policies, procedures and day to day needs Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards Engages in outbound calling efforts to establish new business Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales Demonstrates strong product knowledge and cross-selling aptitude Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks Has a working knowledge of all compliance regulations and bank policies and procedures Must be capable of developing relationships with customers/prospects and be creative in solving problems Participates in community events in conjunction with Bank sponsorships, marketing, and networking Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place Communicates with management and coworkers in order to integrate goals and activities Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Other duties as assigned Success factors/job competencies: Organizational and time management skills Ability to work with little or no supervision Excellent interpersonal and communication skills Timely and regular attendance Completes work in a timely manner Actively seeks coaching Application Access: Jack Henry Physical demands, work environment, and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal. Location: Various Meridian Bank locations as assigned. Meridian is An Equal Opportunity Employer
    $32k-49k yearly est. 5d ago
  • Inbound Telesales and Retention Representative

    Ionos 4.4company rating

    Guest Service Representative Job 9 miles from Haddonfield

    You will interact with potential IONOS customers via inbound calls, chats and email. Responsibilities of the position include sales of products and services, customer retention, and occasionally response to account & billing inquiries, and general technical support. Responsibilities: Resolve customer issues via phone, email and chat during scheduled shift Assist existing and potential customers with support based and product purchase questions; recommend to the Customer a proper product and/or service based on their needs using a strategic and ethical sales approach Put forth tactical and strategic efforts to retain customer partnerships by offering discounts/credits where applicable; Assist customers with cancellation requests where retention is not possible Demonstrate strong foundational customer service skills, as well as account management and billing proficiency, general technical skills and a refined ability to patiently resolve customer issues Required Qualifications: 1-2 years of experience in a customer service or retail environment with exposure to or responsibility for sales. Proven strong verbal and written communication skills Ability to effectively manage multi-channel workflow including customer calls, chats and emails regarding product sales, as well as account, billing, and service issues Ability to efficiently process and document call information in CRM application Possess basic computer and internet skills Ability to regularly report to work on time as scheduled Ability to manage competing priorities in terms of their importance Willingness to learn new products, understand new approaches, and adapt to new technologies Ability to work as an individual contributor within a team environment Preferred Qualifications: Skills in shared hosting environments Knowledge of DNS protocols Physical Requirements and Working Conditions: The ability to perform the essential responsibilities of this job in our Philadelphia office on a hybrid basis The ability to use a computer and telephone for extended periods of time to communicate, create, and access information. The ability to regularly sit or stand for extended periods of time Disclaimer This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change, but remains in effect until superseded in writing by the Company. Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.
    $50k-59k yearly est. 6d ago
  • Associate Customer Service Representative

    Menasha 4.8company rating

    Guest Service Representative Job 9 miles from Haddonfield

    Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Validates specifications, processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction. Essential Job Functions: The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open orders to advise key stakeholders of possible lead time challenges Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Receives and responds to customer complaints and processes appropriate corrective actions Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory Prepares and reviews required business reports Supports continuous improvement initiatives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience preferred Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint and SAP preferred Knowledge, Skills & Abilities: Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment, Philadelphia plant. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
    $30k-42k yearly est. 10d ago
  • Associate Customer Service Representative

    Us_MPC_1000 Menasha Packaging Company

    Guest Service Representative Job 9 miles from Haddonfield

    Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Validates specifications, processes orders, prepares correspondence, and fulfills customer needs to ensure satisfaction. Essential Job Functions: The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open orders to advise key stakeholders of possible lead time challenges Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Receives and responds to customer complaints and processes appropriate corrective actions Monitors product inventory to assure availability for production and/or distribution to customer; works with management to disposition aging inventory Prepares and reviews required business reports Supports continuous improvement initiatives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience preferred Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint and SAP preferred Knowledge, Skills & Abilities: Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment, Philadelphia plant. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
    $27k-39k yearly est. 13d ago
  • Guest Services Representative: In-person position

    Jean Madeline Aveda Institute

    Guest Service Representative Job 9 miles from Haddonfield

    Job Details Level: Entry Position Type: Full Time Non-Exempt Education Level: High School Salary Range: $15.00 Hourly Travel Percentage: None Job Category: Customer Service Description The Guest Services Representative works in a team environment handling inbound and outbound client calls. This involves reserving, moving, rescheduling appointments or otherwise supporting salon/spa client needs, confirming client appointments and increasing salon/spa profit through suggestive selling. Summary of essential job functions: * Answer inbound calls for all Spas/Salons and Institutes * Deliver any inbound or outbound call scripts as needed. * Complete confirmation calls for all Spas/Salons and Institutes * Process all inbound gift certificate requests. * Update any Client records as needed or as requested by a client. * Collect client email addresses for confirmation use and promotional use. * Offer any promotions or special events to clients * Suggestive selling of services, products or special events * Keeps in constant communication with Spas/Salons and Institutes. * Performs any other duties requested in order to deliver the highest quality client service possible. * Assists in training New Associates. Qualifications * 1 year previous customer call center representative experience preferred * Outgoing and energetic attitude * Effectively manage large amounts of incoming calls * Excellent verbal and written communication * Good listening skills * Multi-tasking ability * Excellent problem-solving capabilities * Input data quickly * Reliable and dependable This position requires sitting at a desk, wearing a headset and inputting information into a computer system. Our mission is to create exceptional experiences through education, wellness and dedication, in our institutes, spas, salons and the beauty industry.
    $15 hourly 54d ago
  • Guest Service Representative

    Onix Group 4.2company rating

    Guest Service Representative Job 13 miles from Haddonfield

    Responsible for providing superior service to guests, in accordance with the rules, regulations, policies, and procedures set forth by the company. Principal Duties and Responsibilities: * Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities. * Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established. * Respond to requests from guests for assistance and information about the local area. * Sell rooms to "walk-in" customers. * Routinely enter or change reservation information on the computer system. * Post charges and payments to guest accounts, as needed. * Make necessary corrections to guest accounts. * Communicate with the housekeeping department about room status/availability. * Deliver requested items to guests, as needed, including incoming faxes, mail etc. * Listen and respond promptly to guest inquiries and/or complaints in an appropriate manner. * Operate hotel switchboard. * Clean and maintain the front desk area/front lobby. * Maintain daily logs (including communication). * Each shift, balance cash drawers, credit card receipts, direct bills and all other incoming payments. * Assist with facility deposits as needed. * Issue safety deposit boxes, when requested. * Reconcile the Housekeeping report with the bucket (registration cards) to monitor room occupancy. * Pre-block rooms for incoming guests, especially those with special requests or VIP considerations, while following appropriate brand frequent stay programs. * Maintain a current room status report. * Perform additional assignments as required. Job Requirements: * High school diploma or equivalent required. * Hospitality and/or customer service experience is preferred. * Must be able to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service. * Must be able to communicate effectively, be polite, courteous, and responsive to our guests. * Must be able to speak and write the English language in an understandable manner. * Must be able to stand for long periods of time. * Must be organized and detail oriented. * A valid driver's license is required. * Typing and computer skills are required.
    $22k-27k yearly est. 59d ago
  • Guest Services Agent | Philadelphia Marriott Old City

    PM New 2.8company rating

    Guest Service Representative Job 9 miles from Haddonfield

    What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
    $27k-33k yearly est. 60d+ ago
  • GUEST SERVICES REPRESENTATIVE - MCGUIRE

    Department of The Air Force

    Guest Service Representative Job 26 miles from Haddonfield

    This position will be assigned to the McGuire All American Inn at JB-MDL. * Accepting applications * Open & closing dates 08/07/2024 to 03/31/2025 * Salary $15.13 - $19.98 per hour * Pay scale & grade NF 1 * McGuire AFB, NJ * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Intermittent - This is a Flexible Position (can work 0-40 hrs per week). * Service Competitive * Promotion potential None * Job family (Series) * 0303 Miscellaneous Clerk And Assistant * Supervisory status No * Security clearance Not Required * Drug test No * Position sensitivity and risk Non-sensitive (NS)/Low Risk * Trust determination process * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number 24-5NFSV532320 * Control number 803637900 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency Please see the "Who May Apply" section under the Qualifications section. Help Duties Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: ******************************************************** Help Requirements Conditions of Employment * This position requires the incumbent to complete a background investigation with favorable results. * The incumbent must be at least 18 years of age. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 03/31/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information * Individual must fully meet qualification/eligibility/background requirements for this position. * U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation. * Male applicants born after December 31, 1959 must be registered for Selective Service. * Direct deposit is required. * Satisfactorily complete an employment verification (E-Verify) check. * A probationary period may be required. * Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). * Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. * Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. * Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. * This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Read more * Benefits Help Review our benefits How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. * Benefits Help Review our benefits * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: * Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: * Cover Letter * DD-214/ Statement of Service * Diploma/ GED * Disability Letter (VA) * License * Other (1) * Other (2) * PCS Orders * Professional Certification * Proof of Marriage Status * Resume * Separation Notice (RIF) * SF-50/ Notification of Personnel Action * Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. * How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 03/31/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the ************************************************************ To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: ****************************************************** Agency contact information JBMDL NAF HR Office Email ******************* Address JBMDL McGuire Sustainment Services Flight 87 FSS/FSCN 2905 Tuskegee Airmen Ave, Room 1 McGuire AFB, NJ 08641-5012 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement: * Resume Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include: * Cover Letter * DD-214/ Statement of Service * Diploma/ GED * Disability Letter (VA) * License * Other (1) * Other (2) * PCS Orders * Professional Certification * Proof of Marriage Status * Resume * Separation Notice (RIF) * SF-50/ Notification of Personnel Action * Transcript As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. Help How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 03/31/2025 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the ************************************************************ To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: ****************************************************** Read more Agency contact information JBMDL NAF HR Office Email ******************* Address JBMDL McGuire Sustainment Services Flight 87 FSS/FSCN 2905 Tuskegee Airmen Ave, Room 1 McGuire AFB, NJ 08641-5012 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email. Read more Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Print Share * Email * Facebook * LinkedIn * Twitter Help Overview * Accepting applications * Open & closing dates 08/07/2024 to 03/31/2025 * Salary $15.13 - $19.98 per hour * Pay scale & grade NF 1 * Location Few vacancies in the following location: * McGuire AFB, NJ * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Intermittent - This is a Flexible Position (can work 0-40 hrs per week). * Service Competitive * Promotion potential None * Job family (Series) * 0303 Miscellaneous Clerk And Assistant * Supervisory status No * Security clearance Not Required * Drug test No * Position sensitivity and risk Non-sensitive (NS)/Low Risk * Trust determination process * Suitability/Fitness * Financial disclosure No * Bargaining unit status No * Announcement number 24-5NFSV532320 * Control number 803637900 This job originated on **************** For the full announcement and to apply, visit ****************************** Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.
    $15.1-20 hourly 60d+ ago
  • Hospitality Front Desk Agent

    Sosuite

    Guest Service Representative Job 9 miles from Haddonfield

    At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months. Sosuite started in 2019 and manages apartment buildings and micro hotels throughout Philadelphia. WE ARE LOOKING FOR A TALENTED AND EXPERIENCED HOSPITALITY FRONT DESK AGENT TO JOIN US AT ONE OF OUR PREMIER NEW BUILDINGS IN CENTER CITY! You will be the face of the company at this mixed-use building, extending Sosuite's warmth and hospitality to long-term residents and short-term hotel guests alike. In addition to providing a refined level of hospitality to guests and residents at your building, you will also utilize Sosuite's industry-leading software stack to assist guests and operations remotely.This is an immediate opening. Who we're looking for: A full-time or part-time Hospitality Front Desk Agent. Weekend availability is a must! Someone able to work any shift between 8AM and midnight. Experience in upscale hotel front desk roles or similar preferred. Highly proficient with technology and software use. Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone. Someone with a presentable, composed demeanor, and a refined understanding of hospitality service. Hospitality students welcome for flexible part-time shifts. Compensation & Benefits: W-2 full-time position. Starting pay: $18-$20 per hour depending on experience Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas). Paid Time Off and paid Sick Leave accruing throughout the year. Flexible Unpaid Time Off accruing throughout the year. 401k retirement plan available with employer matching. What you'll be doing at Sosuite: Staff the front desk at an upscale mixed-use building. Welcome long-term residents. Assist short-term hotel guests with checking in, checking out, and guest services. Provide standard concierge services such as package receiving. Respond to guest requests with warmth and hospitality, delivering extra towels and similar services. Utilize Sosuite's extensive software stack to assist Sosuite's remote Guest Experience Team. Manage reservations, create charges and refunds, liaise with Field Operations and Housekeeping, and similar desk work. What you need to be successful: Eligible to work in the United States. A high degree of proficiency with software and mobile applications. Physical stamina and mobility including ability to reach, kneel, and bend. Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs) A positive attitude, and the ability to work effectively both in a team environment as well as independently What you'll get when joining Sosuite: A team to help you grow professionally and personally. Quarterly team events. An annual free night at a Sosuite location #staycation. A positive and empowering team environment. We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.
    $18-20 hourly 60d+ ago
  • Guest Service Agent - Hotel

    Lahn Hospitality and Amusement Group

    Guest Service Representative Job 8 miles from Haddonfield

    The La Quinta and Hawthorn Extended Stay by Wyndham Mount Laurel/Moorestown, a part of Lahn Hospitality and Amusement Group, is seeking a part-time Guest Service Agent for its dual branded hotel. About Wyndham & Dual Branded Mt. Laurel Location Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them. The LaQuinta and Hawthorn Extended Stay property will be a select service hotel complete with 125 rooms, an indoor swimming pool, exercise gym, a meeting space, and limited food service including breakfast buffet. Position Description We are looking for a customer service professional to join our Dual Branded LaQuinta and Hawthorn Extended Stay Mount Laurel/Moorestown! As a key member of the team, the Guest Service Agent has influence and accountability for the day to day guest experience in the hotel. Reporting to the Operations Supervisors, the Guest Service Agent will be responsible for maintaining the highest of customer service to help the property to achieve its business goals. Job Responsibilities Taking, modifying, and canceling guest reservations. Communicating hotel facilities and services to guests. Providing information on the local area and points of interest. Assisting guests with arrivals and departures. Answering the front desk phone. Cash handling. Requirements A high school diploma or general equivalent (GED) preferred. Customer service experience preferred. Must be capable of handling money accurately. Reading, math, and communication skills. Ability to work weekends and holidays is required. Ability to work overnights. Rate: $16/hour If you are interested in becoming a leader in the hospitality industry, Lahn Hospitality group is the company for you.
    $16 hourly 60d+ ago
  • Aloft Front Desk Agent

    Delco Development LLC

    Guest Service Representative Job 8 miles from Haddonfield

    Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods
    $28k-35k yearly est. 17d ago
  • Guest Service Agent

    Wurzak Hotel Group

    Guest Service Representative Job 9 miles from Haddonfield

    The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. The Guest Service Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greetings. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Essential Functions Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible. Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. On time and at work when scheduled, and in proper uniform. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience High school education or equivalent experience. One to two years of customer contact experience. Guest service, basic accounting, and familiarity with hospitality industry practices preferred. Skills and Abilities Ability to understand and provide friendly guest service. Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations. Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters. Ability to follow an appropriate course of action based on policies and procedures. Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills. Consistently professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities. Ability to satisfy the legal requirements for employment within the jurisdiction. Working Conditions & Physical Effort Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle. Notice Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.
    $25k-31k yearly est. 27d ago
  • Guest Service Agent - Live! Hotel - Philadelphia (Part-Time)

    Maryland Live! Casino & Hotel

    Guest Service Representative Job 9 miles from Haddonfield

    Why We Need Your Talents Check in/Check out hotel guests courteously and efficiently; process all payments according to established hotel requirements measuring to the levels of expectation commensurate with a four star property. Provide information to any guest or visitor inquiry. Work as part of the overall Front Office team to insure a seamless experience for the guest. Responsibilities Where You'll Make an Impact Maintain complete knowledge at all times of the following: * All hotel features/services, hours of operation * All room types, numbers, layout, décor, appointments and locations * All room rates, special packages and promotions * Daily house count and expected arrivals/departure * Room availability status for any given day * Scheduled daily group activities * Maintain complete knowledge and comply with all hotel and departmental policies and procedures to include front and back of house operations. * Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times * Answer department telephone within 3 rings; using correct greeting and telephone etiquette * Promote positive guest relations for information in a congenial manner Process all guest check-ins according to established hotel requirements: * Confirm reservation in system and review all noted information * Be able to complete a "walk-in" reservation for guest with no prior room reserved. * Obtain back up information for guest credit/payment method and input into system; collect cash when designated * Assign guest room * Advise guest of any messages, mail, faxes, etc. that was received for them * Inform guest of room safe and mini bar key and room key procedures * Issue parking passes/validate valet parking tickets and enter information in the computer * Communicate services and amenities included in packages to guests on packages * Obtain proper identification for tax exempt guests and attach from to registration card * Obtain guest signature for designated paper work * Obtain bell person to escort guest and transport their luggage to the room * Maintain guest history files on all guests * Communicate VIP arrivals to designated personnel for escort and delivery of amenities * Set up accurate accounts for each guest checking in according to their requirements (i.e., share withs, separate room/tax/incidentals, com) * Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them, follow established procedures for "walking" guests * Accommodate room changes expediently * Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 30 minutes to ensure completion and guest satisfaction * Offer detailed information on the voicemail system to callers and guests wishing to leave a message * Accept and record wake-up call requests; deliver to PBX. * Block rooms in the computer and follow through on designated requirements * Pre-register designated guests and prepare key packets * Communicate pertinent guest information to designated departments/personnel (i.e.. Special requests, amenity delivery). * Generate, print and distribute daily and weekly reports * Resolve discrepancies on the room status report with Housekeeping Process all check-outs according to established hotel requirements listed: * Resolve any late charges * Present folio to guest and resolve any disputed charges * Settle guest accounts following accounting procedures * Retrieve guest room key from guest * Handle requests for late check-outs according to established hotel procedures * Conduct group check-ins/outs according to established hotel procedures * Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information * Adhere to all cashiering procedures as listed below: * Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges * Make change for guests * Cash guests' personal checks/travelers checks * Post Charges * Settle room accounts * Run closing reports * Count bank at the end of their shift * Complete designated cashier reports * Balance receipts * Drop receipts * Secure bank * Legibly document pertinent information in the log book * Other duties as assigned. Support Duties: * Assist PBX with switchboard duties * Assist with reservation calls. Process, record and follow up and details relative to such * Provide Concierge service when no Concierge is available * Assist in other Front Office areas as assigned * Provide guest room tours * Legibly document maintenance needs on work orders and submit to the Manager Qualifications Skills You'll Need to Suceed * Able to read and interpret instructions and direction for guest * Able to communicate without impediment with guests and staff in all areas relating to guest service A Few Must Haves * A high school diploma or GED equivalent. Retail customer service training would be a plus. * One (1) to three (3) years previous experience in a hotel or high end retail environment is required. * Must be able to comply with all state gaming regulations, which may include obtaining a license. Perks We Offer You * Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents * Generous retirement savings options are available. * Free uniforms * Free parking * Discounted meals * Service and Attendance bonuses * Tuition reimbursement * Discounts on hotels, theme parks, travel, and more! Physical Requirements * Lifting up to 20lbs * Pushing/Pull up to 20lbs * Carry up to 20lbs * Some Bending / kneeling * Frequent Walking * Frequent Standing * Some Sitting * Climbing steps Life at Live! * 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. * Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. * You will work in an environment where smoking is allowed.
    $25k-31k yearly est. 48d ago
  • Front Desk Agent | Philadelphia Residence Inn

    Faro Blanco Resort

    Guest Service Representative Job 9 miles from Haddonfield

    Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.
    $25k-31k yearly est. 60d+ ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Guest Service Representative Job 25 miles from Haddonfield

    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. . Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. 3:00pm-11:00pm shift. Must be available on Weekends. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $29k-35k yearly est. 23d ago
  • Night Auditor (Full & Part-Time)

    Valley Forge Casino Resort 3.9company rating

    Guest Service Representative Job 23 miles from Haddonfield

    ←Back to all jobs at Valley Forge Casino Resort Night Auditor (Full & Part-Time) Valley Forge Casino Resort is an EEO employer - M/F/Vets/Disabled Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. Job Duties · Sell rooms utilizing excellent customer service skills and yield management. · Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. · Complete all registration forms and computer input. · Retrieve and distribute room keys. · Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. · Other duties assigned by management. Qualifications · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations. Please visit our careers page to see more job opportunities.
    $26k-31k yearly est. 60d+ ago
  • Guest Service Agents Hotel Front Desk

    Westlakes Fairfield Inn & Suites

    Guest Service Representative Job 23 miles from Haddonfield

    The New Fairfield Inn & Suites by Marriott Valley Forge/Great Valley is now seeking a passionate, energetically friendly team members to exceed the expectations of our guests as a member of our Front Office Team. This challenging role will require the ability to multi-task and exceed the expectations of our guests by delivering incredible service. Applicant must be willing to work evenings, nights, weekends and holidays as required. Prior Marriott experience strongly desired. Proudly affiliated with Gulph Creek Hotels, full-time team members will enjoy a full benefits package including health, life, dental, vision, 401K, PTO and Vacation time. Come and grow your hospitality career with a company having a proven track record of promotion from within. View all jobs at this company
    $25k-31k yearly est. 60d+ ago
  • Front Desk

    Prosmile

    Guest Service Representative Job 9 miles from Haddonfield

    Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. This is a Part Time position, for 3-4 days a week at a busy family dental practice. Duties and Responsibilities Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards Maintains reception area and inventory control of office supplies, patient literature and all related items. Performs miscellaneous job-related duties as assigned Knowledge and Skills/Expected Competencies High School diploma or GED preferred Professional and compassionate demeanor Willingness to go above and beyond to ensure patient satisfaction Excellent interpersonal skills and communications abilities Impressive ability to efficiently manage multiple tasks Computer competent and ability to work a multi-line phone system Benefits Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including: Full Time We provide above industry standards for Personal Protective Equipment (PPE) Competitive pay Health & Dental insurance Dental discounts PTO Paid Holidays 401k Retirement Opportunities for growth Continuing education Flexible schedule Training support Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
    $28k-34k yearly est. 15d ago

Learn More About Guest Service Representative Jobs

How much does a Guest Service Representative earn in Haddonfield, NJ?

The average guest service representative in Haddonfield, NJ earns between $22,000 and $37,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average Guest Service Representative Salary In Haddonfield, NJ

$29,000

What are the biggest employers of Guest Service Representatives in Haddonfield, NJ?

The biggest employers of Guest Service Representatives in Haddonfield, NJ are:
  1. Cherry Hill Resort
  2. Marriott International
  3. Extended Stay America
  4. Hilton
  5. Jean Madeline Aveda Institute
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