Guest Service Representative Jobs in Fort Wayne, IN

We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Petroleum Traders Corporation's goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Requirements Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for helping customers and possess the required skills, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Join Our Team as a Frontier Customer Service Representative! Ethereal Consulting Inc. is one of the nation's fastest-growing Marketing firms in the telecommunications industry. Ethereal Consulting Inc. is a pioneer in brand engagement, constantly pushing the boundaries with innovative promotional events and personalized marketing strategies that deliver measurable results for our prestigious clients. We are at the forefront of the telecommunications industry, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to assist in expanding Frontier throughout the Cecil territory while simultaneously cultivating the next generation of leaders within our field. Ethereal Consulting Inc. is seeking a passionate and ambitious Frontier Customer Service Representative to join our team. As a Frontier Customer Service Representative, you will work directly with Frontier to create positive interactions with customers when introducing the brand and enrolling them in new services. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients through their enrollment process. What does a typical day look like for our Frontier Customer Service Representative? Let's break it down: Meet with potential customers in the community (face-to-face) to guide them through the enrollment process & ensure customer satisfaction by informing them about Frontier's latest services & promotions to find the solutions that best fit their needs Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty Stay informed about our client's products and services to effectively communicate with customers, promote the brand effectively, and boost sales Accurately record and manage customer account details to ensure smooth service activations and installations Work together with top-performing Frontier Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward Qualifications of the Frontier Customer Service Representative: High School Diploma No prior experience is required - past customer service, account/brand management, or relevant sales experience, especially in the telecommunications industry, is a plus! Excellent communication, interpersonal, and problem-solving skills Ability to build rapport quickly and manage relationships effectively Self-motivated, goal-oriented, and passionate about driving sales results Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services Although our Frontier Customer Service Representative role is an entry-level position in the telecommunications and technology industries, our team needs career-focused individuals who want an opportunity for significant income and those who desire to grow in their career and professional portfolio. If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Frontier Customer Service Representative role is for you!

Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location Hampton Inn Fort Wayne 5702 Challenger ParkwayFort Wayne, IN 46818 Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable). Answer guest inquires about hotel services, facilities and hours of operation in a timely manner. Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. Review Front Office log and Trace File daily. Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Follow all cash handling and credit policies. Be aware of all rates, packages and special promotions as listed in the Red Book. Be familiar with all in-house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. Be familiar with hospitality terminology. Have knowledge of emergency procedures and assist as needed. Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner. Be able to complete a bucket check, room rate verification report, and housekeeping report. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain and market promotions and guest programs. Maintain a clean work area. Assist guests with safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management.

Blue Flame Management is the Best Place to Work with its competitive wages, flexible full-time to part-time hours, and great worldwide hotel discounts! We pride ourselves in having the best training so no matter your experience we can help you! We are looking for the Best Front Desk person in the city! Blue Flame manages three hotels on the Northeast side of Fort Wayne: the Hampton Inn Dupont, and the Hilton Garden Inn and Home2 Suites (a dual property location). As a Front Desk Attendant at the hotel, your general responsibilities will be to be proficient in the use of the PMS, including but not limited to handing reservations, cancelations, group bookings, incoming sales leads, etc., deal efficiently with guest complaints or special requests regarding rooms or other functional areas of the property within guidelines, policies, and procedures offering guest service and service recovery, monitor, promote, review, and give insight on guest service scores on a weekly/monthly basis as directed, confer and cooperate with other property personnel to resolve operating problems and ensures coordination of property activities. It is preferred that you have excellent verbal and written communication skills and are organized, efficient, and prioritize work. Must have open availability for a full-time and/or part-time position. BLUE FLAME HOSPITALITY LLC is an EEO employer - M/F/Vets/Disabled View all jobs at this company

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Property Details Welcome to Extended Stay America - Fort Wayne - South. Whether it's museums, the zoo, or historic sites, Fort Wayne has it all. Create the perfect trip with a room at Extended Stay America, where you'll enjoy relaxing with your favorite shows on our flat-screen TVs that include premium channels free of charge. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical Dental and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company

The Holiday Inn Express & Suites is seeking a full-time or part-time Front Desk Agent. Candidates must have excellent customer service skills and a drive to provide the best service possible. Duties and Responsibilities: Greet and tend to guests in a positive and friendly manner. Maintain a constant presence at the front desk. Process check-ins and check-outs. Complete required shift-specific checklist. Handle billing, post charges, and collect payments. Manage room availability, create reservations, and answer phone calls. Possess general knowledge about the local area. Anticipate guest needs, recognize issues and respond in a timely manner. Effectively communicate with guests and other staff members. Coordinate with housekeeping staff for room status and guest requests. Manage security of guest information, keys, and cash drawer. Comply with IHG standards and promote brand loyalty. Ensure cleanliness of front desk and lobby areas. Multitask and prioritize work duties for maximum efficiency. Maintain a professional appearance through dress and demeanor. Perform all other duties as assigned. Qualifications: High school diploma or equivalent. Preferred customer service experience. Preferred experience in the hotel industry. Ability to stand for 8 hours (accommodations can be made for all ADA qualified candidates). Availability to include weekends. Ability to lift up to 30 pounds. Strong interpersonal, organizational, and problem solving skills. Computer literacy. Strong written and verbal communication skills. Health insurance benefits are available to full-time employees.

For APTURA Group, Core Values are not a slogan, but our way of doing business. They are foundational beliefs that reflect our company's history and culture. We begin by creating an exceptional customer and employee experience, treating everyone uniquely and focusing on the way they want to be treated. We pride ourselves on providing excellence in our field by hiring and training experts in what we do. Our industry-leading team uses professional, transparent, and open communication to coordinate all of our activities to ensure we create a safer, more secure world. By living our Core Values each day, we have the opportunity to make a difference and support our customers by following through on our promise to them of “providing YOU what YOU need, when YOU need it.” Job Summary - This position is responsible for assisting outside sales and aiding customers by properly identifying needed items, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and quoting customers on needed products. The End User Customer Service Representative (CSR) is responsible and accountable for assisting our customers and the outside sales team by providing the following: Delivering excellent customer service by having a professional and positive attitude in all interactions with customers Maintain and create customer relationships Answering customer calls and being able to take orders, answer questions, or direct them to additional assistance Learning products and how to best direct customers to the products they need Stay abreast of industry codes and standards by participating in education webinars, seminars, and reviewing technical publications Using the operating system to create and release sales orders Studying and staying current in door, frame, and finish hardware products Receiving payment or obtaining credit applications Provide budget or proposal pricing by compiling field measurements and/or reviewing specifications and plans. If successful, convert to an order Provide accurate information to support staff for order fulfillment Performing other related duties as necessary or assigned Essential Functions Sales / Networking / Promoting Learn and use industry and product knowledge Data entry Strong communication and presentation skills. Organizational and time management skills. Experience & Other Requirements Ability to accurately read a tape measure Strong verbal and written communication skills Ability to read and understand blueprints, specifications, door and hardware schedules Ability to multi-task as several projects will be running simultaneously A background in Commercial Door/Frame/Hardware CSI Division 8 and/or 10 is required Experience with MS Word, Excel, Powerpoint, Bluebeam, and Comsense is highly desirable

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. We seek an energetic professional interested in helping our clients through a remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities: Help customers with questions about insurance and specifics of their policies Inform clients about our products and make sure they are aware of their choices Advise customers on how to successfully leverage the product/service based on their unique needs. Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Requirements: 1-2 years proven experience in supporting client success Excellent written and verbal communication skills Strong attention to detail and organizational skills Excellent time-management and prioritization skills Learn about the products inside and out to be able to answer any questions from customers. Adaptability and flexibility in order to deal with different customers and needs in a short period of time High school diploma

through the QCI system following the link below (Copy and Paste): http://jobs.qcitech.com/jobseeker/Field_Customer_Service_Representative_J02145210.aspx *You can apply through Indeed using mobile devices with this link. Job DescriptionTired of manufacturing sales? Then this opportunity may be for you! A global tier 1 automotive logistics vendor is seeking a Field Customer Service Representativefor their operation in the Ft Wayne area. The basic responsibility of this position will be to properly manage the automaker's assets between them and their suppliers. The ideal candidate will be an OEM (Tier 1, 2 or 3) account manager or sales rep. in the automotive industry. Key Accountabilities and Duties Provide face-to-face training on procedures and systems to ensure compliance Account Analysis and control Support automaker on new vehicle launches Escalate issues if not resolved Conduct audits of suppliers to ensure compliance Work with suppliers, 3pls and manufacturing plant personnel Requirements Bachelor's degree or equivalent experience Minimum of 2 yrs of sales/customer service - OEM and or logistics preferred, but will consider other sales/customer service experience Ability to travel by car or plane to supplier/OEM sites Ability to speak English AND Spanish is preferred, but required Compensation: $62,000 + 10% bonus Relocation: No relocation is being offered Additional Information

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel #CSR

Full-time Opportunity| 8- hour shift (day) | Monday - Friday | Competitive Pay The role as a Customer Service Representative is vital at National Seating and Mobility. Our shared mission to providing the best care for our clients' needs begins with you. In this role you will be the acting liaison between our clients, care givers, and referral sources. We look to you to exemplify our HEARTS values through communication with branch leaderships, Rehabilitation Technology Suppliers (RTS), Technicians, and other office support personnel. What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients' lives. We are dedicated to providing the best care for our clients' unique needs. Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life. NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us. Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. Position Highlights: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . Answer phone calls and manage phone requests and inquiries in a helpful and professional manner. Order management, coordinating with branch staff, clients, clinicians, and care givers. Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary. Qualifications for this position: High School Diploma or G.E.D. Communication Proficiency Computer Proficiency Organizational Skills Customer/Client Focus Benefits: Paid Time Off Company paid holidays Health, Dental, Vision, & Life Insurance 401k Company Match Tuition reimbursement and Education Assistance We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives!

The Front Desk Staff is the first contact of everyone entering the Boys and Girls Club and the last contact of everyone leaving the Club. It is the job of the front desk staff to make sure everyone is made to feel welcome when they arrive and feel they had a positive experience with the Club when they leave. Also to maintain control of who can enter the Club and to account for Club members as they arrive and depart. Primary Duties Maintain accountability of the Club kids by monitoring them as they arrive and directing them to their groups and keeping track of them when they leave. Keep parents/guardians informed about what's going on at the club (events, field trips, closings, etc.) and any concerns regarding their child(ren) Make sure guests and volunteers sign in and out and wear a badge, and direct them to where they need to go. Provide membership information and assistance to parents/guardians who are interested in having their child(ren) join the Club. Follow the protocols for visitors, job applicants, appointments, interviews, media visits, etc. Know what to do in case of an emergency (fire, severe weather, violence, contamination, etc.). Make sure unauthorized personnel do NOT get into the Club for the safety of the kids and staff. Complete required program, operations and administrative documentation and reports as specified in policies and procedures and as directed. These must be complete, correct, accurate and on-time. Maintain a professional appearance in your work area by keeping it neat and orderly. Answer the phone. Desired Skills and Abilities: Prior experience as a receptionist, administrative assistant or other similar administrative positions. Ability to establish and maintain professional relationships with management, staff, parents/guardians and the community. Ability to communicate effectively, both verbally and in writing using correct English. Understand and carry out instructions and procedures with minimal supervision. Ability to manage your time productively and maintain an orderly work environment. Bachelor's degree preferred. Requirements Employment Requirements Legally eligible to work in the United States. At least 18 years of age. High school diploma or GED or equivalent. Ability to perform high school level arithmetic calculations and reading comprehension. A valid Indiana driver's license or state ID and be able to drive an automobile. Reliable transportation to and from work, to program locations, and for activities such as meetings, classes, and workshops in and out of the area. Pass a national criminal records background check and a 10-panel drug screen. Maintain current 1st Aid and CPR certification. Physical Requirements: Ability to adapt to inclement weather conditions and/or situations. Ability to move easily across a variety of indoor and outdoor surfaces; Possess the strength and agility to climb stairs, lift and carry 25 pounds at least 20 feet. Capable of performing physically and mentally in a reasonable manner all essential job responsibilities, with or without a reasonable accommodation. Salary Description 15.00

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * High School diploma or equivalent required; College course work in related field helpful. * Experience in a hotel or a related field preferred. * Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. * Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful high pressure situations. * Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. * Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. * Must be able to work with and understand financial information and data and basic arithmetic functions. * Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing * Ability to read comprehend and write simple instructions and/or short correspondence and memos * Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations * An operational knowledge of Microsoft Office suite * Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays * Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) * Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: * * Approach all encounters with guests and associates in a friendly service oriented manner. * Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). * Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. * Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. * Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. * Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. * Handle requests for information mail and messages in an efficient and courteous manner. * Answer guest inquires about hotel service facilities and hours of operation. * Answer inquiries from guests regarding restaurants transportation entertainment etc. * Establish and maintain good communications and team work with fellow associates and other departments within the hotel. * Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. * Obtain all necessary information when taking room reservations and follow rate quoting scenario. * Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. * Have knowledge of and assist in emergency procedures as required. * Handle check-ins and check-outs in a friendly efficient and courteous manner. * Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. * Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. * Use proper two-way radio etiquette at all times when communicating with other associates. * As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members * Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. * Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds * Access to back of house areas of the hotel and sensitive information * Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank * Interact and occasionally have unsupervised contact with guests and/or colleagues * Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets * Drive safely on behalf of the company for business reasons * Maintain a high level of trust and responsibility * Represent the company with certain level of reputation and good character as well as exercise sound judgement Property Details Welcome to Extended Stay America - Fort Wayne - South. Whether it's museums, the zoo, or historic sites, Fort Wayne has it all. Create the perfect trip with a room at Extended Stay America, where you'll enjoy relaxing with your favorite shows on our flat-screen TVs that include premium channels free of charge. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following: * Now offering Daily Pay! Ask your Recruiter for more details * Medical Dental and Vision Coverage * Short-Term and Long-Term Disability Income * Term Life and AD&D Insurance * Paid Time Off * Employee Assistance Program * 401k Retirement Plan

HILTON GARDEN INN/HOMEWOOD SUITES I S SEEKING A NIGHT AUDITOR TO JOIN THE TEAM. WE OFFER COMPETITIVE WAGES, GREAT BENEFITS AND A GREAT PLACE TO WORK.. A Night Auditor is primarily responsible for auditing, balancing and reporting on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure PAH and Hotel policies and procedures are followed and to prevent fraud. QUALIFICATION STANDARDS Audit, balance and report on all food and beverage outlets' (e.g. restaurants, lounges, banquets) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. Balance and close all bank ticket codes, daily. Run night audit final after insuring all revenues are in balance nightly. Perform the duties of a Front Desk Clerk including express checkouts. Education & Experience: High School Education or equivalent experience. Accounting background preferred, but not required. Ability to operate Personal Computer, Cash Register and Calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. Physical requirements: Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs. No bending/kneeling required. Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time. No continuous standing, climbing or driving required.

Benefits: Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company Compensation: $12.50 - $14.00 per hour ZMC Hotels is a dynamic hotel management company with over forty years in the industry and a growing portfolio of diverse and thriving properties across 17 states. Known for our commitment to our guests and to our employees, as well as our reinvestment in our properties and the communities we serve, ZMC Hotels is committed to finding and developing creative, enthusiastic leaders and employees who share our passion for hospitality and for optimizing the guest experience. ZMC Hotels offers excellent benefits and opportunities for advancement, with a host of exciting cities to live and work. So, whether you're an established hospitality professional looking for growth, new to the industry seeking steady employment, or a college student just starting out or seeking seasonal employment with flexible hours, there's a great career ahead of you at ZMC Hotels!

Blue Flame Management is the Best Place to Work with its competitive wages, flexible full-time to part-time hours, and great worldwide hotel discounts! We pride ourselves in having the best training so no matter your experience we can help you! We are looking for the Best Night Auditor in the city! Blue Flame manages three hotels on the Northeast side of Fort Wayne: the Hampton Inn Dupont and and the Hilton Garden Inn and Home2 Suites (a dual property location). As a Night Auditor at the hotel, your general responsibilities will be to ensure proper completion of all front office and night audit duties, direct and coordinate the activities of all Nights Shift staff, effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties, and act as the Manager on Duty (MOD). It is preferred that you have a high school diploma or GED, previous Front Desk and auditor experience, have excellent verbal and written communication skills, be organized, efficient, and prioritize work, have a basic level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, have good guest relation skills with a strong emphasis on problem-solving techniques, be a team player with the ability to work well in groups, be able to multi-task, and are available to work weekends and holidays if needed. This would be a part-time position. BLUE FLAME HOSPITALITY LLC is an EEO employer - M/F/Vets/Disabled View all jobs at this company

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

HILTON GARDEN INN/HOMEWOOD SUITES BY HILTON is seeking a Guest Service Associate to join the team. We offer competitive wages, great benefits, and flexible scheduling. Guest Service Associate Job Description FSLA: Non-Exempt Reports to: Operations Manager/Assistant General Manager Job Expectation A Guest Services Associate is primarily responsible for checking-in and out hotel guests courteously and providing information inquiries from guests and visitors. Also, processing all payments according to established hotel requirements, ensuring that all procedures are completed to the hotel's standards and assisting where necessary to ensure optimum service to guests. QUALIFICATION STANDARDS • Provide excellent customer service to arriving and departing guests/owners • Check in and check out, make reservations and confirmations • Efficiently maintain daily organization of the front desk operation • Multitask, detail oriented, remain service centric • Communicate with guests, co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using logbooks • Assist with guest issues with professionalism maintaining hospitable attitude. • Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities. • Follow PAH Management operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations. Education & Experience: Customer service experience is required, preferably in a hotel or related field High school diploma or equivalent required Must be able to work flexible hours. Requires strong command of the English language to include speaking, reading and writing Ability to learn quickly and work in fast paced position with constant guest interaction Must be able to multi-task Physical requirements: Ability to lift, pull, and push moderate weight (minimum of 20 lbs) Ability to bend, lift, and be standing or walking during entire shift Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests May be asked to perform other tasks directed by a manager.