Guest Service Representative Jobs in Colorado

Our client is seeking an empathetic and detail-oriented Client Services Representative to support Advisors in delivering comprehensive financial planning services. This role requires a professional who is decisive, confident, and respected by colleagues and clients alike. The successful candidate will work closely with Advisors to ensure every step of the financial planning process is executed with precision and in accordance with the highest ethical and regulatory standards. This position is based in Broomfield, CO, with a hybrid work schedule of 3 in-office days per week (flexible on which days). Key Responsibilities: Collaborate with Advisors by collecting, inputting, and verifying data for financial plans. Assist in running financial scenarios and finalizing plans, ensuring timely and accurate completion. Maintain proactive client communication throughout the planning process. Liaise with investment, insurance, and service delivery teams to gather essential information for developing comprehensive financial plans. Work alongside Advisors to prepare meeting materials, including compliance-required account advice letters and detailed financial plans. Update client records and documentation in preparation for review meetings. Attend client meetings when requested to provide additional support and ensure thorough follow-up on action items. Prepare, verify, and process client forms, applications, and other documentation with meticulous attention to detail. Organize and maintain confidential client records in compliance with established records retention policies. Commit to ongoing learning to stay current with regulatory and Broker Dealer requirements. Qualifications: Strong interpersonal and empathetic communication skills, ensuring a client-first approach. Decisive, confident, and respected in professional settings. Excellent organizational skills with the ability to manage multiple tasks effectively. A solid understanding of financial planning processes; familiarity with regulatory compliance is an asset. Series 7 and Series 66 licenses are highly preferred. Compensation & Work Arrangement: Competitive base salary up to $75,000 (negotiable based on experience) plus a 5-10% bonus based on performance. Full-time position with a hybrid work schedule: 3 days in-office per week in Broomfield, CO, with flexible scheduling.

We are partnered with a family-owned business that delivers top-quality plumbing, heating, electrical repairs and upgrades throughout the Denver Metro area. Our client remains committed to a small business approach, treating every customer with the best in customer service. From minor repairs to complex upgrades, they handle all household needs with professionalism and expertise. Their mission is to provide reliable, high-quality home services while maintaining a personal touch. The Customer Service Representative will serve as an important member of the team- ensuring all customers receive outstanding customer service. This role involves answering inbound calls to assess customer needs, scheduling service jobs, and making outbound calls to expand company membership. This is an in-office role based in Golden, CO. REWARDS Competitive hourly pay of $18/hour Opportunity to work in a dynamic, customer-focused environment Unlimited earning potential with commission opportunities Performance-based bonuses that reward top achievers for exceeding goals REQUIREMENTS High school diploma or equivalent Strong written and verbal communication skills Excellent phone etiquette, active listening, and customer service skills Ability to multi-task, prioritize, and manage time effectively Willingness to undergo background and drug tests in accordance with state and federal law Reliable mode of transportation to commute to the office RESPONSIBILITIES Answer inbound calls from prospective and current customers with professionalism and efficiency Manage and schedule customer appointments accurately and efficiently Make proactive outbound warm calls to existing customers to schedule services and promote offerings Educate customers on services, promotions, and options to enhance their experience Address customer inquiries, provide solutions, and escalate concerns as needed Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodation. We value diversity and encourage individuals from all backgrounds and experiences to apply

Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Colorado Springs, CO is looking for a strong, detail-oriented Service Advisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today! The Service Advisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you. Minimum Requirements: Bachelor's degree preferred Previous client interaction in an office environment 5+ years of Financial Industry Experience Preferred CFP Preferred Life & Health paired with either a Series 65 or Series 7 & 66 combination This position requires that you possess the following skills: Analytical Self-Motivated Self-Directed Strong Interpersonal Communication Skills Highly Organizational Advanced Computer Skills Responsibilities Private Wealth Manager: Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck. Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators. E&O - Maintain active E&O insurance. Fiduciary - Act as a fiduciary for all fee-based clients. Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market. EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning. EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process. Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD. Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience. Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings. Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience. Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication. Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals. Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm. Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly. New Business Processor: Check and collect incoming requests from the in-tray and the new business tray. Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness. Enter and update new business information into the internal tracking system. Application preparation and new business processing for your assigned advisors. Scan & upload documents into client files in Citrix. Assist Advisors with application preparation and new business processing. Submit documents in their entirety to the Broker/Dealer for review and approval. Submit vendor documents to the vendor for review and approval. Ensure all Broker/Dealer and vendor outstanding requirements are satisfied. Confirm source of funds are received. Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc. Salesforce tracking daily on pending new business. All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe. Client Coordinator: Participate in daily check-in meetings, HIVE meetings, and WIG meetings. Aim to return all client calls and e-mails within 2 hours. Enter and update client and business information into our CRM. Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full) Check in with Advisors daily Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment. Call unbooked members, with a minimum target of 75% of members with their next appointment booked. Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked. Assist Advisors with account servicing forms. Record notes from every Registered Representatives and client conversation in Salesforce. Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods. Salary: $70K-$80K Monthly commission (uncapped) Benefits: 401k with automatic 3% contribution from company Pre-paid insurance (health, vision, dental, pharmaceutical) Paid holidays PTO Hours: Monday-Friday, 8am-5pm (in-office) Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!

Staffing Now, a division of SNI Companies , is hiring for a Guest Services Coordinator working for our client in the non-profit industry. This is a great opportunity for someone seeking a position that is involved in providing community services. Job Description: Responsible for guest intake duties and documentation of daily reports Answer and directing incoming calls Ensures common areas are stocked and neatly organized Updates and completes daily reports regarding guests Provides resources and referrals to services to local business (transportation routes, Walgreens for RX, urgent care, resources for other non-profit services, other) Requirements: Associates Degree in a related area or the equivalent 2+ years of direct human service experience (paid or volunteer) Customer/Client facing experience Other: Contract to Hire Hours: Monday, Tuesday, Wednesday, Thursday 9:30 pm to 8:00 am

City, State:Broomfield, Colorado The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check-in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash drawer balancing. Operate the switchboard and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. Repeat message back to caller to assure the accuracy of the message. Use message light to tell guests that they have a message waiting. Know emergency procedures and how to respond. Never say a guest's room number out loud. Be knowledgeable of hotel promotions. Know room rate. Also know the amenities of the rooms so you can inform guests of what to expect in their rooms. Know physical makeup of building-exterior and interior. Know where the closest shopping, convenience store and gas station is. Complete daily reports, audits correspondences etc. as required by your shift. Keep lobby and office area clean at all times, Set wake-up calls as dictated by your shift. Prepare room status sheet for housekeeping and update housekeeping on rooms available to clean as guests checkout or leave for the day. Take and confirm credit cards for validity and acceptability. Lock and secure area if leaving the front desk, even if it is for a moment! Create incident reports for guest injuries / issues when required. Answer all calls within three (3) rings. All calls are to be answered in a “scripted” manner. Take and record reservations with accuracy. Confirm as requested. Resolve guest complaints. Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. Maintains high standards of personal appearance and grooming, which include compliance with the dress code. Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers. Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time. Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service. Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making. Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up. EDUCATION AND EXPERIENCE REQUIREMENTS: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to speak English fluently. Ability to interpret and perform basic computer and POS system functions. WORK ENVIRONMENT: The work environment normally entails the following: • Indoor work environment • May be exposed to and use of cleaning chemicals throughout the shift • Minimal to moderate noise levels consistent with hotel environment Top of Form PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes. Position is expected to: • Stand more than 2/3 of the time • Walk less than 1/3 of the time • Sit less than 1/3 of the time • Lift up to 15 lbs • Push / pull up to 10 pounds Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings - offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight's pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley's famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at ************************ Summary The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager. Job Posting Deadline Applications for this position will be accepted until March 23, 2025. Essential Job Functions/Key Responsibilities * Pick up and deliver guests to various local locations as scheduled by the Front Desk * Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests * Know about all daily hotel functions, locations, and times for appropriate guest direction * Maintain constant communication with Front Desk for itinerary changes and guest requests * Check inside and out of vehicles for cleanliness * Clean inside and outside of vehicles when needed * Check all essential fluids including oil and brake fluid and check the tire pressure * Report any problems with the vehicles to Front Office Manager * Follow baggage tagging procedures and ski storage procedures * Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas * Maintain a high standard of cleanliness in the Lobby and Luggage storeroom * Fill out vehicle maintenance checklists as directed * Report all accidents accurately filling out incident reports immediately * Assist Front Desk in locating lost baggage through airlines and guest services desk at airport * Other duties as assigned Qualifications Education & Experience Requirements * Must be over 18 years of age * A valid driver's license is required * High School Diploma or high school equivalent preferred * One year of guest/ customer service skills preferred Knowledge, Skills & Abilities * Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management * Knowledge of product or service (example retail product, food & beverage products) * Knowledge of company policies and procedures * Proficiency in communicating clearly both verbally and in writing to team members and customers * Ability to work in collaboration with others to achieve team goals * Assist in emergency and security procedures as directed by management * Ability to maintain the cleanliness of work area * Ability to engage with customers in a positive and helpful manner * Ability to always drive safely Additional Information Work Environment & Physical Demands * Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time * Regularly work in wet, cold, snowy and sometimes windy conditions for extended periods of time and may be required to walk on slippery and uneven surfaces * Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is categorized as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. * Health, Dental and Vision Insurance Programs * Flexible Spending Account Programs * Life Insurance Programs * Paid Time Off Programs * Paid Leave Programs * 401(k) Savings Plan * Employee Ski Pass and Dependent Ski Passes * Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings - offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight's pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley's famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at ************************ Summary The Guest Service Agent drives guests to and from various local locations per requests from various hotel departments. This position assists and supports the front desk as needed. This position reports to the Front Office Manager. Job Posting Deadline Applications for this position will be accepted until March 23, 2025. Essential Job Functions/Key Responsibilities • Pick up and deliver guests to various local locations as scheduled by the Front Desk • Familiarize guests with points of interest, restaurants, activities, and hotel facilities while transporting guests • Know about all daily hotel functions, locations, and times for appropriate guest direction • Maintain constant communication with Front Desk for itinerary changes and guest requests • Check inside and out of vehicles for cleanliness • Clean inside and outside of vehicles when needed • Check all essential fluids including oil and brake fluid and check the tire pressure • Report any problems with the vehicles to Front Office Manager • Follow baggage tagging procedures and ski storage procedures • Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas • Maintain a high standard of cleanliness in the Lobby and Luggage storeroom • Fill out vehicle maintenance checklists as directed • Report all accidents accurately filling out incident reports immediately • Assist Front Desk in locating lost baggage through airlines and guest services desk at airport • Other duties as assigned Qualifications Education & Experience Requirements • Must be over 18 years of age • A valid driver's license is required • High School Diploma or high school equivalent preferred • One year of guest/ customer service skills preferred Knowledge, Skills & Abilities • Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management • Knowledge of product or service (example retail product, food & beverage products) • Knowledge of company policies and procedures • Proficiency in communicating clearly both verbally and in writing to team members and customers • Ability to work in collaboration with others to achieve team goals • Assist in emergency and security procedures as directed by management • Ability to maintain the cleanliness of work area • Ability to engage with customers in a positive and helpful manner • Ability to always drive safely Additional Information Work Environment & Physical Demands • Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time • Regularly work in wet, cold, snowy and sometimes windy conditions for extended periods of time and may be required to walk on slippery and uneven surfaces • Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance Job Benefits This position is categorized as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Health, Dental and Vision Insurance Programs • Flexible Spending Account Programs • Life Insurance Programs • Paid Time Off Programs • Paid Leave Programs • 401(k) Savings Plan • Employee Ski Pass and Dependent Ski Passes • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at ************. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit *************************************************** Aspen One participates in E-Verify. E-Verify & Right to Work Poster

The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet. The Omni Interlocken Resort's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match. Job Description Omni Hotels & Resorts is seeking a full-time Guest Service Lobby Agent for the beautiful Interlocken Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Omni Hotels & Resorts was named one of the Best-Led Companies in 2024 by Glassdoor! Omni Interlocken Resort & Spa is seeking a Guest Service Agent to join our outstanding front office team! This vital role will work closely with the Front Office Manager and Leaders to successfully execute all operations relating to the Guest Services lobby experience resulting in high levels of guest satisfaction. This highly motivated individual will be responsible for providing a five-star welcome and departure experience to each guests, as well as, serving as ambassadors throughout the guest's stay. Guest Service Lobby Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Guest Service Lobby Agents are also responsible for resolving guest issues and completing special requests. This role will work as an integral part of the front desk division to create a 4-diamond guest experience from guest arrival through departure. This includes shuttle driver, bellman and lobby attendant responsibilities. We are looking for motivated and energetic individuals who love contributing to a winning team. If you have customer service experience in a hotel environment and a passion for serving others, we would love to speak with you about this role. Salary range for this position (based on experience): $22.00/hour . Full Time Associates at Omni Interlocken Resort are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more. Responsibilities Greet all guests warmly and friendly, offering assistance, including escorting guests to their rooms, and helping with luggage. Informing guests of all the property amenities, hours of operation and local areas of interest and activities. Reviewing the room features to the guest (use of the room key, hydration stations, in-room safe and other services). Responds to all guest requests appropriately and remains alert, courteous, and helpful to guests and fellow associates always. Assisting with arrival of vehicles on the front drive and providing information on parking information and retrieval of vehicle. Responsible for doorperson coverage as needed. Maintain front drive and lobby in a clean and tidy manner. Assist with luggage storage, retrieval, and departure from the room in a timely manner. Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refridgerators, toothbrushes/toothpaste, shampoo, etc). Drive town car vehicle to and from designated destinations in a timely manner Apply knowledge of driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic Greet guests and provide on boarding assistance Ensure cleanliness of town car vehicle; including interior and exterior Inspect vehicle daily and report any damage or safety concerns immediately to management Maintain accurate log of vehicle maintenance Report any safety concern immediately to management Maintain accurate log of services rendered Create memorable experience during transportation service Maintain 4-Star/4-Diamond standards of guest service. Accept other special duties as requested by management. Assist in keeping front entrance clean and tidy Understand all emergency procedures Understand all amenities and services offered at the Hotel and local area Show initiative in finding ways to contribute to the hotel's operation and guest experience. Notify the front desk of VIP arrivals whenever possible. Understand all Moments of Service scenarios Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Customer Service Oriented Must pass pre-employment drug screen and motor vehicle background check. Outgoing, friendly personality Valid Drivers License required Flexible schedule; including days, nights, weekends, and holidays Candidates must have previous customer service experience; hotel experience is preferred. Follow all company policies, procedures and report accidents, injuries, and unsafe work conditions to manager. Excellent customer service, anticipation of guest needs and problem-solving skills are required. Must have strong communication, presentation, training, and organizational skills. Maintain a professional business appearance, attitude, and performance. Must be able to work a flexible schedule including weekends, and holidays. Lift, carry, and place objects weighing up to 50 lbs. without assistance. Move, push, and pull objects weighing up to 200 lbs. without assistance. Ability to sit or stand for long periods of time or for an entire work shift. Ability to bend in order to lift heavy items Must be 18 years or older. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

GUEST SERVICES AMBASSADOR is non-exempt Accepting Applications through April 5th, 2025 or until filled THE ROLE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Populus, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are exquisite hosts, just as comfortable arranging the details of a surprise proposal, as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart. The Ambassador knows the ins and outs of both the hotel and the surrounding community, and with a gracious demeanor and warm presence makes every guest entering the lobby feel at ease, knowing that they have selected the right place. This position turns details and tidbits about guests into recognition and actions that make a stay at Populus a personal, one-of-a-kind experience. WHAT YOU WILL DO * Demonstrate passion and genuine care for all aspects of a guest's experience, handling all interactions with the highest level of hospitality and professionalism, understanding that the hotel guest is your guest * Own all aspects of a guest's experience from beginning to end by ensuring accurate and thorough reservation details, an inviting arrival, recommendation of local experiences, and a seamless departure, ascertaining satisfaction throughout and adjusting as necessary * Accommodate special requests whenever possible, even if it requires breaking protocol for the benefit of the guest, as our service style and standards are a guide to help you use sound judgment * Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest's likes or dislikes enabling you to add a personalized touch that creates a special memory * Demonstrate mastery of the hotel's systems to ensure accurate information is input, updated, and utilized to respond through a variety of guest communication channels, from pre-arrival to post-departure * You are fanatical about the details of each guest, ensuring that all requests are delivered, and no aspects are overlooked to deliver a seamless experience * Always prioritize the guest's satisfaction, adjusting your actions and behaviors to support what the guest needs at any given moment. You adjust easily and do not hesitate to wear a variety of hats to support the experience, acting as bellman, valet, or greeter as the situation demands * Display professionalism and discretion throughout all guest interactions, maintaining a consistently calm and engaging presence * Demonstrate expert knowledge of the position's service standards, procedures, and practices, utilizing this knowledge to independently remedy guest concerns and proactively suggest recommendations to the Guest Service Manager to improve upon the services offered to our guests * Collaborate effectively with co-workers and other departments to ensure guest needs are met. You work cooperatively with others, mending relationships if disagreements arise, and are responsive to feedback * Seize any opportunity to go beyond the expectations of the position to assist with a guest's needs, help a co-worker, cross-train in another department, or fulfill a reasonable request by a manager * Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer. Aparium is an E-Verify employer. WHAT YOU WILL NEED * Passion for the people, place, and culture of our community * Minimum of two (2) years of experience in guest/customer service for luxury goods or services; or comparable combination of education and experience * Professional proficiency of the English language in reading, writing and verbal communication * Intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals * Ability to lift up to 25 lbs. for handling guest luggage * Ability to push a bell cart with guest luggage that may contain up to 100 lbs. * Ability to work vary shifts, that may include days, nights, weekends and holidays Pay Range: $21 - $22 per hour, based on experience WHO WE ARE Hotels done differently. It is not just a slogan; it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. A little bit rebel, a little bit refined, The Populus is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a social club can be, Populus thrives on the counterculture spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Populus believes the more interested you are, the more interesting you are! Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Populus, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create.

$17.50 - $22.00 Per Hour Why Join Us? Work your way- Flexible shifts Perks and Benefits that matter Sharing your love of your local surroundings with guests. Emplyee Housing available Surrounded by beautiful Colorado scenery and located only minutes away from Vail Mountain, the Highline Vail, a DoubleTree by Hilton, offers a unique and relaxing experience to our guests during their stay and an amazing environment for our associates to work in. We are currently looking for an outgoing, energetic, and customer service oriented individual to fill the position of Guest Service Expert on a Full-Time basis. Our Part-Time associates are eligible for benefits such as Sick and Vacation Pay, Hotel Room Discounts. What will I be doing? As a Guest Service Expert, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from our system, confirming the guest reservation information including number of guests, number of nights stay and room type. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number. Provide welcome letter and key packet, containing room keys, certificates and discount coupons. Verify and receive authorization for credit cards, handle cash and make change as received. Ensure your assigned house bank is balanced. Ensure you are posting guest room charges and house account charges accurately. Promptly answer guest incoming calls using positive and clear communication. Input comments into the reservations as needed. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure accurate closeout of guest's accounts at time of departure. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work for your scheduled shifts. Perform any other job-related duties as assigned. Minimum Qualifications: At least 6 months of experience in a customer service environment Additional Qualifications: Hotel experience a plus Excellent computer skills Flexibility to work weekdays, weekends, evening shifts and holidays Employer accepts applications on an ongoing basis

ROLE Guest Services Agent 1040 Big Thompson Ave Estes Park, CO 80517 ABOUT TRAILBORN Trailborn was founded on a simple idea: Life Should Be an Adventure . We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country's most extraordinary outdoor destinations-from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America's most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California. ABOUT OUR VALUES We believe in HEART - Honesty, Excellence, Action, Results and Team ABOUT OUR ROLE We are seeking a highly motivated and customer-oriented Guest Services Agent to join our team at Trailborn Rocky Mountains Outpost. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for guests, handling their inquiries, requests, and complaints with professionalism and efficiency. Your main goal will be to create a positive and memorable experience for our guests, leaving them with a desire to return to our resort in the future. ESSENTIAL FUNCTIONS Greet guests upon arrival and check them in, ensuring all necessary information is obtained and recorded accurately Answer guest inquiries and provide information about resort facilities, services, and local attractions Handle guest complaints and resolve issues in a timely and satisfactory manner Assist guests with luggage, transportation, and other requests as needed Maintain a clean and organized front desk area and lobby All other duties as assigned QUALIFICATIONS Minimum Qualifications: A valid driver's license Excellent communication and interpersonal skills Ability to work flexible hours, including weekends and holidays Proficient in Microsoft Office and basic computer skills Preferred Qualifications: Previous experience in customer service or hospitality role Fluent in a second language, preferably Spanish Familiarity with hotel reservation systems Basic Competencies: High level of professionalism, able to follow instructions with follow-up, respect, and integrity. Understand oral and written communications, follow detailed directions, and provide clear instructions/directions. Basic skills such as: attention to detail skills, reasoning skills and multi-tasking and prioritization skills. EMPLOYMENT CONDITIONS Work safely to prevent on-the-job accidents and injuries and follow company safety policies and procedures. Complete required training programs. Work hours may include a nonstandard workweek, overtime, and various shift work as needed. The guest service agent position is an “at will” position. PHYSICAL REQUIREMENTS Must be able to remain upright and able to continuously move on a firm surface for an 8-10-hour shift. Must be able to move at least 20 pounds up to 5 feet high without another person's aid. Must be able to assist guests with luggage and set up event rooms. UNIFORM A uniform top is provided by the company for this position with required uniform guidelines. ABOUT OUR BENEFITS Why You'll Love Working Here Comprehensive Benefits : Affordable medical, dental, and vision insurance with company contributions. Secure Your Future : 401(k) plan with a company match. Recharge & Grow : Enjoy paid time off and learning programs to advance your career. Join us and thrive in a workplace that values you! SCHEDULE Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays. SALARY $18/hour to $20/hour JOB STATUS Full Time FLSA Non-Exempt (Hourly) EQUAL EMPLOYMENT OPPORTUNITY Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process.

Summit County Mountain Retreats is looking for service minded individuals who take pride in providing best-in-class customer service to join our team as a Guest Services Agent. In this role, you will handle a majority of the communication with our guests/clients and ensure that they have a positive and memorable experience from start to finish. With Summit County Mountain Retreats managing close to 500 properties across Summit County, a majority of the communication with our guests will take place via either phone or email. Additionally, this role will provide a casual and dog-friendly working environment. JOB DESCRIPTION As a Guest Services Agent, you are the voice of Summit County Mountain Retreats and will serve as the main point of contact before, during, and after the stays of our many guests and clients. Strong customer service and organizational skills are vital for this position. Each shift, you will be responsible for responding to reservation inquiries, inputting guest and reservation information, providing guests with relevant information pertaining to their stay, answering guest/client questions, and resolving issues or complaints. This will require you to develop an understanding of other departmental functions and processes so you are able to provide guests/clients with the most accurate information. You are also expected to ensure that the housekeeping and maintenance departments are informed of daily arrivals and departures, and any information relating to reservations, guest requests, facilities, or amenities. Additional duties may include making keys, completing or assigning deliveries for guests/clients, assisting other departments with minor tasks, and maintaining office organization. CORE RESPONSIBILITIES Greets guests via phone and email in a warm, friendly, and professional manner Communicates via phone, email, or in-person with our potential guests, in-house guests, and clients to ensure their stay goes as smoothly as possible Accesses unit availability to assist guests with new reservations or make changes to existing reservations Assists guests/clients before, during, and after their stay by answering questions and providing information about local attractions and amenities Coordinates with other departments to fulfill guest requests Monitors housekeeping and maintenance service orders and contact the appropriate department when necessary Keeps other departments informed of reservations, guest needs, and other relevant information Other tasks include: inputting data, making keys, completing deliveries to guests, and organizing the office COMPENSATION $21.00- $24.00 per hour, depending on experience SCHEDULE Full-time 8 hour shifts The office is open seven days a week from 8:00 AM to 9:00 PM during peak season; 8:00 AM to 7:00 PM otherwise. Several shifts are available within these hours Weekends and holidays required PERKS AND BENEFITS Paid time off Health insurance reimbursement 401k retirement plan w/ company match Use of company vehicle (or mileage reimbursement for use of personal vehicle) QUALIFICATIONS Must have local housing (Required) High school diploma or equivalent (Required) Ability to communicate in English (Required) Knowledge of the Summit County area (Preferred) Prior front desk or hospitality experience is not required, but is preferred SKILLS Excellent customer service skills Excellent written and verbal communication skills Strong computer and typing skills Strong problem solving skills Ability to remain composed high stress situations Ability to work in a fast paced environment Ability to exercise patience when necessary

We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, answering phone calls, taking reservations, and providing information about the hotel and its services. This position requires excellent communication skills, an ability to multi-task, and a strong attention to detail. The ideal candidate will be organized, friendly, and have a positive attitude. Responsibilities: - Greet and welcome guests in a friendly and professional manner - Provide excellent customer service and address guest inquiries and concerns - Assist guests with check-in and check-out processes - Handle guest reservations and ensure accurate information is entered into the system - Answer phone calls and direct them to the appropriate department or individual - Process payments and maintain accurate records of transactions - Maintain a clean and organized front desk area Requirements: - Previous experience in guest service or a related field is preferred - Excellent communication and interpersonal skills - Strong problem-solving abilities and the ability to handle difficult situations with professionalism - Proficient in using phone systems and other office equipment - Ability to multitask and prioritize tasks effectively - Attention to detail and accuracy in handling guest information As a Guest Service Agent, you will play a crucial role in providing exceptional customer service to our guests. Your friendly demeanor, strong communication skills, and attention to detail will contribute to creating a positive experience for our guests. If you are passionate about guest relations and enjoy working in a fast-paced environment, we would love to have you join our team. View all jobs at this company

Part-time Description The Guest Service Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, handles all special requests for services or information in accordance with standard policies and procedures. RESPONSIBILITIES Register guests and assign rooms accommodating special request whenever possible Assist in pre-registration and blocking of rooms for reservations Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures Understand room status and room status tracking Know room locations, types of rooms available, and room rates Use promotional selling techniques to sell rooms and to promote other services of the hotel Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary File room keys Process guest check-outs. Post and file all charges to guest, mater, and city ledgers accounts Follow procedures for issuing and closing safe deposit boxes Use proper telephone etiquette Use proper mail, package, and message handling procedures Read and initial the pass-on log and bulletin board daily. Must know of daily activities and meetings taking place in the hotel. Attend meetings as required by management Coordinate guestroom maintenance work with the maintenance department Report any unusual occurrences or request to the manager or assistant manager Maintain the cleanliness and neatness of the front desk area All other duties, as assigned. Requirements KNOWLEDGE, SKILLS AND ABILITIES The Guest Service Agent must demonstrate knowledge in the following areas: - Customer Service experience - Know room locations, types of rooms available, and room rates - Comprehension of Spirit Hospitality and hotel's scheduling system-understand room status and room status tracking - Know Hotel brand standards - Know Accident prevention policies - Know all Safety and Emergency procedures - Knowledge of front office equipment This Position must demonstrate the following mental and physical skills: - Analytical and problem-solving skills - The ability to learn and adapt to technology used within the hotel - Excellent verbal and listening communication skills - Stress & time management skills - Ability to work well independently and in a group - Ability to stand for eight hours - Ability to perform physical requirements of the position - Ability to push and pull 30lbs. This position must demonstrate the following personal attributes: - be respectful, honest, and trustworthy - possess cultural awareness and sensitivity - demonstrate sound work ethics - demonstrate professional personal presentation through dress, communication, and actions WORKING CONDITIONS Physical Demands The Guest Service Agent will spend 8 to 10 hours a day walking or standing. This position will be required to bend at the knees and waist, squat, reach over-head, and extend arms out in front. This position works in an indoor setting. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Environmental Conditions The Guest Service Agent may be interrupted frequently to meet the needs and requests of guests. This position may find the environment to be busy and loud at times. Salary Description Hourly

SunWater Spa, a unique and modern mineral soaking pool facility, with a focus on the healing arts, mineral water therapies, spirituality and local history in Manitou Springs, CO. SunWater Spa is nestled in the beautiful Rocky Mountains, at the base of Pikes Peak. Job Summary: This position reports directly to the Guest Services Manager. This position includes Front desk, Reception and Floater. It is responsible for all duties listed and identified below. AM and PM shift availability required. Duties and Responsibilities: Upholds the established protocols and procedures of the company, including those added/modified as needed. Coordinate with teammates to ensure a Guest Service Staff member is always present at the desk. Greet all guests entering the spa and acknowledge their departures with an appropriate closing. Assist guests with questions regarding all spa amenities, including but not limited to spa services, classes, events, soaking, saunas, retail, policies, procedures and products. Answer phones and incoming emails for all spa business. Assist guests in a friendly and courteous manner. Accurately book, change, and cancel spa appointments, packages and services. Check guests into the spa computer system and appropriately charge for services performed and/or retail sales. Properly open and close the spa according to Standard Operating Procedures, ensuring all opening and closing duties are completed. Effectively be able to handle customer complaints and escalations. Report any and all complaints to the Guest Services Assistant Manager, Guest Services Manager or Director immediately. Report issues and offer solutions to the Guest Services Manager regarding guest services/reception policies, procedures and protocols. Monitor the 1st floor pool area, including but not limited to: organizing pool props, removing excess water from floors, cleaning doors, disposing trash, collecting dirty laundry (if applicable), and assisting customers as needed. Maintain cleanliness and operation of Infrared and Traditional Saunas, including but not limited to: keeping water filled, preheating saunas, monitoring temperatures, cleaning doors, scheduling sessions, and educating guests as needed. Coordinate and manage time effectively to ensure guests are brought to their scheduled therapies on time. Collaborate with Spa Floater(s), Esthetician and Therapists as necessary. Actively educate guests on the spa, treatments, services, retail products, memberships. Communicate to spa leadership any issues involving staff, guests or facility operations which require attention. Maintain a clean, safe, fully stocked, and well organized spa environment. Including changing rooms, yoga spaces, retail area, Brain Room, janitors' closets, employee lockers, lobby areas, pool area, hallways and saunas. Navigate computers, spa software, and phone lines with skill and proficiency. Assist with or perform other duties as assigned by the management team. Position Requirements: Must have excellent attention to detail and organization skills. Work effectively on a team as well as individually. Must have high integrity and be honest. Flexible availability including nights and weekends. Point of sales systems proficiency, Book 4 Time preferred. Must be able to effectively and professionally perform job tasks in fast-paced conditions. Enjoy working with people and possess a friendly and outgoing personality. Must have excellent communication skills. Must have the ability to multitask. Must have enthusiasm and possess excellent customer service skills. Must possess basic math and money handling skills. Education and Experience Requirements: 1 year of customer service experience preferred. High school diploma or equivalent preferred. Comfortable using a computer with efficiency. Customer relations skills. Experience with Book 4 Time POS preferred. Physical Requirements: Must be able to stand or sit for extended periods of time (position dependent). Must be able to reach, kneel and bend multiple times a day. Ability to lift, push and pull up to 50 lbs. (when necessary). Walking up and down stairs multiple times a day. Must be able to perform cleaning, wiping, sweeping and mopping motions throughout the day. Ability and willingness to follow all company, local and Federal guidelines. Ability and willingness to follow all disinfectant requirements for spa service areas *Note: All duties and requirements stated above are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor.

Property Come grow with us! Exciting winter employment opportunities await at the brand new SpringHill/TownePlace Suites by Marriott Avon Vail Valley in beautiful Avon, Co! Join our dynamic team and be a part of creating a memorable guest experience. Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We are people focused with a CARE culture at the center of everything we do. We offer all of our employees the following benefits: * Highly competitive wages * Free Parking * Hotel room discounts and travel benefits with the Marriott brands of hotels as well as Pyramid hotels The SpringHill/TownePlace Suites by Marriott Avon Vail Valley is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Guest Services Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: * Help guests discover their "Wanderlust" experience * Provide exceptional customer service by being engaging and taking sincere interest * Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. * Help to resolve problems and "WOW" guests through recovery when things aren't quite right * Promote and sell special hotel programs. * Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. * Be knowledgeable of all emergency procedures and policies. * Maintain house bank. * Communicate all pertinent information to manager on duty. * Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. * Assist other departments as needed. Qualifications * High school diploma or equivalent. * Ability to effectively communicate with guests and peers, ability to speak/understand English required * A strong desire to make an impact on other people * An outgoing and engaging personality * Computer skills * Excellent verbal and written communication skills * Ability to work in a fast-paced setting * Ability to stand for the duration of the shift * Must be available to work various shifts including weekends and holidays Compensation Range The compensation for this position is $23.00/Hr. - $23.00/Hr. based on qualifications and experience.

Greet all guests and make them feel welcome. Book reservations for guests and owner, process check-in/check-out of guests, process any guest credits and/or charges, etc. Contacting guests and welcoming them upon their arrival and exit. Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay. Upon request, provide guests with information regarding local activities such as skiing, snowmobile, fishing, dining, hiking etc. Perform clerical duties such as answering phones, email correspondence, typing, filing, and computer data input processing as necessary. Check accuracy of listings and educate one's self about our properties. Hosting property tours. Audit key cards daily to make sure they are available for guests and staff.

Shine bright at The Westin Riverfront Resort & Spa, managed by East West Hospitality! We're searching for a Guest Service Agent who's passionate about delivering outstanding guest experiences, thrives in dynamic team settings, and communicates with confidence and care. Sound like you? Let's connect! What You'll Do: Greet guests with a warm welcome, creating memorable check-in and check-out experiences. Handle internal and external calls with expertise and efficiency, ensuring every inquiry is met with care. Anticipate guest needs and deliver above-and-beyond service that exceeds expectations. Keep the magic behind the scenes running smoothly by dispatching Service Express Runners and hotel staff via two-way radio. Manage cash and credit transactions accurately, maintaining attention to detail. Why You'll Love It: Enjoy $8 employee meals and our exciting Winter Incentive Program-choose between an Epic Merchant Pass or an end-of-season bonus (depending on your start date). Location: The Westin Riverfront Resort & Spa, - Avon, CO Start Date: ASAP Employment Type: Full Time, Year Round Pay Rate: $22/ hour + potential commissions Schedule: 8hr shifts, 5 days/week, both AM and PM shifts Posting Closes: 3/20/2025 or until filled Minimum Requirements Previous customer service experience required Previous experience in a luxury hotel or resort setting preferred Benefits & Perks: We offer a comprehensive benefits package designed to support your well-being and career growth. This position is eligible for Marriott Hotel Discounts Worldwide. Generous Paid Time Off and Paid Sick Time. Choose from three Health Insurance plans, plus Dental, Vision, and Accident Insurance, and Life Insurance options. Save for the future with our 401(K) Plan with discretionary employer match. You'll be able to take advantage of our Winter Incentive Program (Epic Merchant Ski Pass or end of season bonus, based on start date), access to Career Development Trainings. Additional perks include Discounts at Eye Pieces & Venture Sports, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Plus, take advantage of our Employee Assistance Program for personal support. Why East West Hospitality: At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. We hope you'll consider joining us! Visit our website to learn more about East West Hospitality at jobs.eastwest.com/culture.

Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Denver, CO is looking for a strong, detail-oriented Service Advisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today! The Service Advisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you. Minimum Requirements: Bachelor's degree preferred Previous client interaction in an office environment 5+ years of Financial Industry Experience Preferred CFP Preferred Life & Health paired with either a Series 65 or Series 7 & 66 combination This position requires that you possess the following skills: Analytical Self-Motivated Self-Directed Strong Interpersonal Communication Skills Highly Organizational Advanced Computer Skills Responsibilities Private Wealth Manager: Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck. Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators. E&O - Maintain active E&O insurance. Fiduciary - Act as a fiduciary for all fee-based clients. Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market. EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning. EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process. Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD. Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience. Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings. Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience. Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication. Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals. Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm. Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly. New Business Processor: Check and collect incoming requests from the in-tray and the new business tray. Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness. Enter and update new business information into the internal tracking system. Application preparation and new business processing for your assigned advisors. Scan & upload documents into client files in Citrix. Assist Advisors with application preparation and new business processing. Submit documents in their entirety to the Broker/Dealer for review and approval. Submit vendor documents to the vendor for review and approval. Ensure all Broker/Dealer and vendor outstanding requirements are satisfied. Confirm source of funds are received. Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc. Salesforce tracking daily on pending new business. All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe. Client Coordinator: Participate in daily check-in meetings, HIVE meetings, and WIG meetings. Aim to return all client calls and e-mails within 2 hours. Enter and update client and business information into our CRM. Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full) Check in with Advisors daily Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment. Call unbooked members, with a minimum target of 75% of members with their next appointment booked. Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked. Assist Advisors with account servicing forms. Record notes from every Registered Representatives and client conversation in Salesforce. Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods. Salary: $70K-$80K Monthly commission (uncapped) Benefits: 401k with automatic 3% contribution from company Pre-paid insurance (health, vision, dental, pharmaceutical) Paid holidays PTO Hours: Monday-Friday, 8am-5pm (in-office) Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!