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Groom skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical groom skills. We ranked the top skills for grooms based on the percentage of resumes they appeared on. For example, 71.4% of groom resumes contained pet as a skill. Continue reading to find out what skills a groom needs to be successful in the workplace.

15 groom skills for your resume and career

1. PET

Here's how grooms use pet:

Determined pet name, destination, mode of travel, time and other data, following written and oral instructions.
Gathered information from pet owner regarding what services I would be performing for their pet during their time with me.

2. Clipping

Here's how grooms use clipping:

Groomed cats including clipping and trimming, bathing, shed control treatments, nail trimming, and ear cleaning.
Follow owner's instructions and/or Breed Profiles/Standards when clipping or trimming an animal s coat.

3. Animal Handling

Here's how grooms use animal handling:

Cleaned, disinfected and maintained animal handling areas and veterinary services areas.
Assist groomer with animal handling and/or bathing when needed.

4. Pet Care

Pet care is about taking care of the pet in terms of good food and safety, nourishment, exercise to medical attention. Professional pet care refers to the right professionals who can make animals healthy and comfortable. They offer a wide range of services from top vets, grooming, breeding, or boarding services.

Here's how grooms use pet care:

Certified Pet Care Expert, where I would take care of the animals that were for sale.
Complete knowledge of all the aspects of pet care.

5. Compassion

Here's how grooms use compassion:

Managed difficult situations and demonstrated compassion, and interest in the needs of our customers.
Showed compassion for both clients and their pets.

6. Customer Satisfaction

Here's how grooms use customer satisfaction:

Safeguarded customer satisfaction by providing a clean and properly stocked aircraft.
Achieved high customer satisfaction ratings and written accommodations.

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7. Book Appointments

Here's how grooms use book appointments:

Groom dogs to customer s satisfaction, answer telephones, book appointments, and cashier.
Clean shop book appointments and check animals in and out.

Select Skills To Add To Your Resume

PET

Clipping

Animal Handling

Pet Care

Compassion

Customer Satisfaction

8. Cleanliness

Here's how grooms use cleanliness:

Maintained cleanliness and organization of grooming shop.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.

9. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how grooms use scheduling appointments:

Operate and schedule appointments using Scheduling Appointments Manager.
Nail grinds, ear cleaning, bathing, grooming, scheduling appointments based on breed and groomer availability.

10. Reminder Calls

Reminder calls refer to any text, call, or mail sent with the intention of reminding someone about a particular task. This task's nature can range from the less urgent calls to ask for customer reviews or the more urgent ones like reminding a senior about a meeting.

Here's how grooms use reminder calls:

Answered phones, booked appointments, and completed reminder calls.
Checked in customers, made reminder calls and appointments.

11. Coats

Here's how grooms use coats:

Maintained animal coats by shampoo/conditioning, combing, brushing, and trimming.
Groomed dogs, kept their coats in good condition.

12. Electric Clippers

Here's how grooms use electric clippers:

Clipped dogs' hair according to determined pattern, using electric clippers, comb and barber's shears.
Groomed animals using tools such as combs and brushes, electric clippers, barber's shears.

13. Customer Complaints

Here's how grooms use customer complaints:

Managed customer complaints and reconciliation.
Guaranteed positive customer experiences and resolved all customer complaints.

14. Computer System

Here's how grooms use computer system:

Performed receptionist duties: scheduled and confirmed appointments, communicated with customers, and inputted customer s information in computer system.
Assisted with secretarial work including managing appointments in computer system and calling clients regarding follow-up appointments.

15. General Maintenance

General maintenance is the regular check-up and repairs of machinery, buildings, and other mechanical equipment. General maintenance is performed by repair workers who are skilled to handle the day-to-day defects produced in the machinery. General maintenance aims to make sure the items remain in the best operational conditions. Usually, a set of planned activities are performed regularly by an expert to monitor the maintenance.

Here's how grooms use general maintenance:

Assist senior groomers with rough grooming, wash and dry dogs, general maintenance of office.
Managed & General maintenance of Grooming shop.

12 Groom Resume Examples

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Janet Gomez Groom Contact Information New Orleans, LA (590) 555-7625 jgomez@example.com Skills • Courteous Service • Pet Parents • Pet Care • Pet Stylist • Facility Laundry • Groomer • Book Appointments • Communication • Check-In • Develop Long Term Employment History Groom 2013 - Present Canine New Orleans, LA • Scheduled appointments and customer service. • Manage front desk by handling clientele relations, taking phone calls, scheduling appointments, and updating client information. • United StatesConsulted with pet parents and made recommendations on the individual grooming needs of their pets. • Advise pet parents if dog has chronic or potentially contagious scalp conditions to seek medical treatment. • Book appointments and make promotional calls. • Maintained thorough knowledge of store merchandise and layout, to provide exceptional customer service to the customers. Groom 2003 - 2013 Canine New Orleans, LA • Scheduled appointments and customer service. • Manage front desk by handling clientele relations, taking phone calls, scheduling appointments, and updating client information. • Advise pet parents if dog has chronic or potentially contagious scalp conditions to seek medical treatment. • United StatesConsulted with pet parents and made recommendations on the individual grooming needs of their pets. Pet Groomer 2002 - 2003 Pet Supplies Plus Seymour, IN • Greet and check in pet parents. • Bathe and Groom pets to pet parents liking. • Position: Pet Stylist Starting Pay: $8.60 Ending Pay: $10 • Call pet parents each month for grooming reminders. • Go over pawgress reports at time of pickup with pet parents. • Communicated with pet parents efficiently. Education High School Diploma 2002 - 2002


Eric Bradley Groom Contact Info Broken Arrow, OK (950) 555-8305 ebradley@example.com Skills Greeting CustomersReminder CardsCourteous ServiceDry VacuumsComputer SystemVital SignsPet CareAnimal CareCustomer ServicePet Stylist Employment History Groom 2014 - Present The Village Productions Broken Arrow, OK • Manage front desk by handling clientele relations, taking phone calls, scheduling appointments, and updating client information. • Provided care in a pet store or pet care business. Groom 2013 - 2014 The Village Productions Broken Arrow, OK • Advise pet parents if dog has chronic or potentially contagious scalp conditions to seek medical treatment. • Groomed animals using tools such as combs and brushes, electric clippers. • Oversee the Grooming department that consisted with three groomers and three groomer assistants. • Answered in bound calls responded to e-mails, provided pet care education and dietary recommendations • Provided exceptional customer service and ensured customer satisfaction - Bathed and groomed dogs - Promoted proper pet care practices to the public • Assisted owner with bathing dogs and assisted lifting and holding dogs for groomer when needed. Groomer Assistant 2011 - 2013 The Village Productions Broken Arrow, OK • Scheduled appointments and customer service. • Talk to pet parents about their pets health. • Call pet parents each month for grooming reminders. Education Bachelor's Degree Criminal Justice 2008 - 2011 John Jay College of Criminal Justice of the City University of New York New York, NY


Randy Lane Groom Knoxville, TN rlane@example.com (880) 555-7452 Experience Groom 2014 - Present LHHHCSKnoxville, TN • Insured safety and security of the canines Maintaining clean salon Maintained detailed records Groomed/bathed canines Can lift 75lbs+ Excellent Customer Service • Care for the dogs as if they were my own making sure to keep the communication calm and professional. • Help customers to with any questions regarding any and all pet care. • Approach and greet pet parents, providing quick and courteous service by learning about pets, and determining their needs. • Organize daily invoices, maintain cleanliness of salon, provide excellent customer service on telephone and in person. Pet Groomer 2012 - 2014 Pet Supplies PlusKnoxville, TN • Trained and received certification as a Pet Stylist Addressed and resolved customer complaints empathetically and professionally. • Bathed and Brushed DogsHelped the Groomer, cleaned, answered calls and scheduled appointments! • Help pet parents with food selection and at home care tools • Pet Stylists are required to maintain a calm and professional composure even when working with the most irate of customers. Barn Hand 2006 - 2012 Farm StoresMiami, FL • Clean stalls, feed horses, keep barn clean, exercise horses, move hay • Clean stalls, feed, water, heavy lifting, dealing with sometimes strong, moody animals. Skills Heavy Machinery Clean Stalls Groomer Farm Equipment Cart Barn Pet Care Repair Fences Pet Parents Pet Stylist Courteous Service Education High School Diploma 2006 - 2006


Shirley Duncan Groom Employment History Groom 2020 - Present Wells EnterprisesHouston, TX • Checked in all pets and received payments Provided customer service in the form of consultations and explanation of services • Work for myself part time on Saturdays as a House Call Groomer. • Install, maintain, and repair animal care facility equipment such as infrared lights, feeding devices, and cages. • Assisted the Groomer with scheduling appointments. Groom 2019 - 2020 Diamond Marketing Solutions ...Houston, TX • Scheduled appointments and customer service. • Advise pet parents if dog has chronic or potentially contagious scalp conditions to seek medical treatment. • Delivered messages, mail, pet care records and other items. • Help customers to with any questions regarding any and all pet care. Laboratory Animal Caretaker (Part-Time) 2018 - 2019 University Of Texas Health Center At TylerHouston, TX • Implemented key enrichment protocols to improve animal care and overall facility experience. • Provided exemplary care to a variety of animals, including habitat cleaning, animal health assessment, and enrichment. • Provided assistance to other animal care staff as needed, including euthanasia. • Position - Animal care technician. Education Associate's Degree Biology 2017 - 2019 University of HoustonHouston, TX Contact Information Houston, TX (810) 555-9898 sduncan@example.com Skills Pet Care Animal Health Water Animals Bank Deposits Animal Care Animal Hospital Customer Service Regular Basis Rabbits Groomer


Philip Thomas Groom Akron, OH (390) 555-0833 pthomas@example.com Skills Pet Care Milk Cows Tractor Trailer Book Appointments Beef Cattle Farm Equipment Customer Service Irrigation Equipment Barn Maintenance Disc Employment History Groom 2011 - Present Pet Supplies PlusAkron, OH • Greet and check in pet parents. • Certified groomer threw pet supplies hands on training, as well as written testing.I was not trained for cat grooming. • Bathe and Groom pets to pet parents liking. • Checked in and out pet parents. • Provided care in a pet store or pet care business. Dog Bather 2009 - 2011 Pet Supplies PlusLyndhurst, OH • Provide customer service and operate phone. • Check in/out dogs Bathe/ brush Walk ins/ Nail trims Cleaning kennels and bathing area Customer service • Communicated with pet parents efficiently. Farm Hand 2004 - 2009 Family FarmsLos Angeles, CA • Complete health checks daily on calves and beef cattle Keep accurate of bleedings and medications given • Conducted various projects around family farm. • Feed livestock, operate heavy machinery, assist in harvest, irrigate crops • Spring 20165 I helped work on the family farm of 5000 Acres when I could reach the petals! Education High School Diploma 2004 - 2004


Laura Henderson Groom Wilton, CT (340) 555-8009 lhenderson@example.com Experience: Groom Canine Wilton, CT 2019 - Present • Scheduled appointments and customer service. • Greet every customer and provide great customer service. Pet Groomer Pet Supplies Plus Albany, NY 2015 - 2019 • Certified groomer threw pet supplies hands on training, as well as written testing.I was not trained for cat grooming. • make appointments-make phones-bathe dogs -clipped dogs into a style Pet Parents requested • Assisted clients with pet care issue. • Perform extra services requested by Pet Parents. Gas Attendant Sunoco Albany, NY 2012 - 2015 • Operated cash register Pumped gas, washed windows, and checked oil for customers Managed Convenience store • Run fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to particular levels • Pump gas, sell products, clean windshields, provide good customer service • Shift Supervisor- open and closed store, handled customer service Skills • Pet Care • Customer Vehicles • Pet Stylist • Pet Parents • Communication • Front Office • Company Policies • Check-In • Courteous Service • Fuel Deliveries Education: High School Diploma 2012 - 2012


Margaret Burns Groom New York, NY (840) 555-7101 mburns@example.com Experience: 2019 - Present Groom / The Animal Medical Center / New York, NY • Trained new employees on company customer service policies and service level standards. • Assisted customers by phone, including scheduling appointments and treatments. • Advise pet parents if dog has chronic or potentially contagious scalp conditions to seek medical treatment. • Pet stylist certification Grooming dogs to breed standards and owner specifications Deptford Township Police Department 2017 - 2019 Pet Groomer / Memphis Powder Coating / Bellingham, WA • Be comfortable recommending additional products and services to Pet Parents that will meet their needs • Completed grooming academy to become a certified Pet Stylist. • Work with pet parents to achieve personalized services including hair cutting, nail trimming and bathing. • Greeted customers, offering friendly, prompt, and courteous service. • Approached and greeted customers, providing quick and courteous service. 2016 - 2017 Dog Groomer / Memphis Powder Coating / Bellingham, WA • Supported the groomer by providing baths, comb-outs, blow-drying and upkeep of the grooming room. • Continued communication with Veterinarians overseeing animal care. • Clipped and used my scissors to style and helped pet parents keep their pets looking and feeling great. Skills: Pet Care, Check-In, Customer Service, Groomer, Training Techniques, Pet Stylist, Physical Appearance, Courteous Service, Pet Parents, Sales Floor Education: 2016 - 2016 Some College Courses Business / Western Washington University / Bellingham, WA


Victoria Marshall Groom Orland Park, IL \| (540) 555-4164 \| vmarshall@example.com Work Experience Groom, The Animal Medical Center - Orland Park, IL 2019 - Present Trained new employees on company customer service policies and service level standards. Assisted customers by phone, including scheduling appointments and treatments. Insured safety and security of the canines Maintaining clean salon Maintained detailed records Groomed/bathed canines Can lift 75lbs+ Excellent Customer Service Respond to any telephone or in- person questions and scheduling appointments. Groom, Pet Supplies Plus - Akron, OH 2018 - 2019 Bathe and Groom pets to pet parents liking. Greet and check in pet parents. Completed grooming academy to become a certified Pet Stylist. Connected with Pet Parents, rebooked existing business, and grew salon business by 20%. Dog Sitter, Fetch - Amherst, NY 2014 - 2018 Groom a variety of dogs, show customers excellent customer service, keep grooming salon organized and clean Provide information about animals, such as behavior, habitat, breeding habits, or facility activities. Provided daily support as company's only bilingual Spanish/English customer service representative. Trained to greet pet parents and pets in safe, friendly manner. Skills Safe Environment, Pet Care, Insulin Injections, Light Housework, Check-In, Clients Pets, Pet Stylist, Minute Walk Tests, Customer Service, Water Plants Education High School Diploma 2014 - 2014


Anna Murray Groom Philadelphia, PA (470) 555-8144 amurray@example.com Experience Groom, Airport Terminal Services, Philadelphia, PA 2020 - Present • Provided customer service and knowledge to pet owners. • Help customers to with any questions regarding any and all pet care. • Provide quick and courteous service to all customers. Groom, LHHHCS, Knoxville, TN 2019 - 2020 • Helped co-workers with aggressive dogs and worked closely with trainers and pet parents to improve dog behavior. • Fielded nearly of 200 customer service calls per day. Groom, Pet Supplies Plus, Knoxville, TN 2017 - 2019 • Greet and check in pet parents. • Bathe and Groom pets to pet parents liking. • Provide quick and courteous service to all customers. • Provided care in a pet store or pet care business. Skills • Courteous Service • Pet Care • Pet Stylist • Animal Care • Check-In • Pet Parents • Develop Long Term • Electric Clippers • Scheduling Appointments • Front Office Education 2017 - 2017 High School Diploma


Catherine Hill Groom Chicago, IL \| (710) 555-8536 \| chill@example.com Employment History: Pet Supplies Plus - Chicago, IL 2020 - Present Groom • Certified groomer threw pet supplies hands on training, as well as written testing.I was not trained for cat grooming. • Greet and check in pet parents. • Bathe and Groom pets to pet parents liking. • Utilize SAM System for appointment scheduling and maintaining customer information database. • Certified pet stylist of Petco. The Village Productions - Vernon Hills, IL 2015 - 2020 Pet Groomer • Advise pet parents if dog has chronic or potentially contagious scalp conditions to seek medical treatment. • Promoted to a full time Academy trained Pet Stylist after 1 year as a part time bather. • Certified pet stylist of Petco. • Care for pets, customer service Canine - Madison, WI 2014 - 2015 Pet Groomer (Part-Time) • Scheduled appointments and customer service. • Manage front desk by handling clientele relations, taking phone calls, scheduling appointments, and updating client information. • Exercise animals to maintain their physical and mental health. • Perform extra services requested by Pet Parents. Skills: Book Appointments, Pet Care, Pet Parents, Pet Stylist, Customer Service, Fresh Water, Courteous Service, Groomer, Long-Term Relationships, Develop Long Term Education: University of Wisconsin Colleges - Madison, WI 2014 - 2015 Certificate Biology


Christina Gardner Groom phone(560) 555-8338 addressChicago, IL emailcgardner@example.com Experience 2020 - Present Groom Pet Supplies Plus · Chicago, IL • Certified groomer threw pet supplies hands on training, as well as written testing.I was not trained for cat grooming. • Verify correct info with pet parents. • Provided care in a pet store or pet care business. • Provided excellent customer service to clients and addressed any concerns. 2019 - 2020 Dog Bather Hope's Perfect · Racine, WI • Book appointments and make promotional calls. • Maintained a clean work environment in the salon and provided excellent customer service to pet parents. • Worked daily with the public scheduling appointments while working under strict deadlines. 2016 - 2019 Kennel Worker Petland · Racine, WI • Do facility laundry and clean, organize and disinfect animal quarters. • Maintained medical records and updated charts daily for each individual puppy. • Handled feeding of animals, cleaning of kennels and play areas, providing updates to pet owners. • Administered medications and handled grooming and general care for animals Opened and closed the kennel Skills • Pet Parents • Pet Care • Water Animals • VET Tech • Scheduling Appointments • Facility Laundry • Teeth • Animal Hospital • Animal Care • Groomer Education 2016 - 2016 High School Diploma


David Washington Groom phone:(320) 555-6227 email:dwashington@example.com address:Portland, ME Employment History Groom 2019 - Present Life Foods · Portland, ME • Cashier Pet care Bathing, nail trimming, and kennel cleaning Custodial servces • Stocked merchandise,unloaded delivery trucks with pallet jacks/forklifts,apprentice groomer. • Educate pet parents on dogs health and needs. • Cat Groomer Started the cat grooming program at the facility. Pet Groomer 2018 - 2019 Independent Opportunities · Portland, ME • Advise pet parents if dog has chronic or potentially contagious scalp conditions to seek medical treatment. • Manage front desk by handling clientele relations, taking phone calls, scheduling appointments, and updating client information. • Experience with setting up appointments for grooming, bathing, and otherpet stylist procedures. • Learn to book appointments in person and over the phone. House Sitter 2011 - 2018 Independent Opportunities · Portland, ME • Provided Henna services for birthday parties, graduation parties, and weddings. • Manage houses including mail, watering plants, animal care, and setting lights • Cared for household pets, plants and house while homeowners were away. Skills Customer Service Pet Stylist Multiple Times Pet Care Animal Care Groomer Temporary Absence Family Pets Mental Health Scheduling Appointments Education High School Diploma 2011 - 2011

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List of groom skills to add to your resume

The most important skills for a groom resume and required skills for a groom to have include:

PET
Clipping
Animal Handling
Pet Care
Compassion
Customer Satisfaction
Book Appointments
Cleanliness
Scheduling Appointments
Reminder Calls
Coats

Electric Clippers
Customer Complaints
Computer System
General Maintenance
Customer Service
Front Desk
Cash Registers
Dryers
Allergies
Clean Stalls
General Care

Animal Safety
Horse Care
Hair Cuts
Pet Parents
Clips
Nail Clippers
Blow Dry
Horse Shows
Clean Kennels
Race Horses

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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