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Greeter skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical greeter skills. We ranked the top skills for greeters based on the percentage of resumes they appeared on. For example, 13.1% of greeter resumes contained cleanliness as a skill. Continue reading to find out what skills a greeter needs to be successful in the workplace.

15 greeter skills for your resume and career

1. Cleanliness

Here's how greeters use cleanliness:

Performed inventory control, monitored store-wide organization and cleanliness.
Maintained restaurant cleanliness, sanitation and ensured guests comfort.

2. Professional Appearance

Professional appearance refers to the dress code of a company. While a professional appearance is often requested during an interview, it may not be required in the actual position. In addition to the dress of a job candidate, professional appearance also refers to the overall mood and presentation of the person, including body language, the tone of voice, and the verbal language used during the interview process.

Here's how greeters use professional appearance:

Maintained a professional appearance and demeanor at all times while providing administrative support in an accurate and timely manner.
Project a professional appearance and attitude.

3. Customer Complaints

Here's how greeters use customer complaints:

Receive and respond to customer complaints in a manner to ensure optimal customer satisfaction; direct complaints to supervisor as necessary
Helped customers with locating desired products *Tracked customer complaints *Maintained and organized working environment between cashing out customers

4. Patients

Here's how greeters use patients:

Hooked customers up to stimulation machines according to doctor's recommendations and conducted laser therapy on patients.
Greet patients assisted with registration process, informed patients of services offered

5. Reservations

Here's how greeters use reservations:

Greeted guests in professional and friendly manner* Efficiently monitored open tables and estimated wait times* Answered telephone and booked reservations* Answered/
Exceeded customers' expectations of service including making reservations, collecting payments and providing superior customer service.

6. Customer Issues

Here's how greeters use customer issues:

Alerted management of potential or reported customer issues.
Worked through customer issues and keep the flow of activity running smoothly.

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7. Customer Satisfaction

Here's how greeters use customer satisfaction:

Provide high level of customer satisfaction Verify Receipts Assist on sales floor when necessary Apply security tags to merchandise when necessary
Maintained the highest level of customer satisfaction, continually receiving numerous customer compliments regarding service and performance.

Select Skills To Add To Your Resume

Cleanliness

Professional Appearance

Customer Complaints

Patients

Reservations

Customer Issues

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how greeters use customer service:

Provided excellent customer service to incoming customers; summarized available office services and resources to inquiring customers.
Provided outstanding customer service assisting customers with food selection, inquiries and order customization requests.

9. Basic Math

Here's how greeters use basic math:

Performed basic mathematical calculations using a calculator or Retail Management System to accurately figure customer needs and requests.

10. Math

Here's how greeters use math:

Greeted parents as they entered and left Tutored students in math and science as needed.
Collaborated with staff supervisors for school group workshops which educated the students in the fields of math and science.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how greeters use pos:

Cashier: Collect money, make change, run a nightly report and close POS system.
Greeted and seated guests, waited tables, operated POS system cash register

12. Seat Guests

Seat guests are the act of acknowledging, receiving, and communicating hospitality to a guest. Seating a guest has a long way to go in keeping the guest happy and active.

Here's how greeters use seat guests:

Seat guests at tables while engaging them in friendly conversation, explaining menu items, answering questions, etc.
Welcome guests, seat guests in dining room, maintain flow of guests and dining experience.

13. Front End

Here's how greeters use front end:

Respond and record alarms, check receipts for large items, assist with front end operation
Greeted customers and performed simple cashiering at front end of restaurant.

14. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how greeters use loss prevention:

Assisted loss prevention by checking packages and advising management of suspicious situations.
Monitor compliance with standard operating procedures for loss prevention.

15. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how greeters use telephone calls:

Greeted and provided directions to visitors, delivered flowers and responded to incoming telephone calls
Greet all customers who enter the Volvo dealership and direct telephone calls to the correct extensions.

12 Greeter Resume Examples

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Alexis Anderson Greeter Contact Information Bentonville, AR (830) 555-6860 aanderson@example.com Skills • Takeout Orders • Timely Fashion • Front Office • Company Policies • Front Desk Area • Menu Items • Customer Service • Courteous Service • Service Desk • Loss Prevention Employment History Greeter 2019 - Present Walmart Bentonville, AR • Meet customers at store entrances Assist customers with cart selection Offer coupons, or simply welcome people to the store. • Greet customers Confer with customers in person to provide information about products. • Answer phones, customer service representative and also overnight stocker. • Check receipts of customers upon leaving the store. Guest Service Specialist 2010 - 2019 Towne Park Dallas, TX • Trained any new hires in the guest services area. • Train guest service associates on Towne Park standard operating procedures in both safety and service. • Provided great guest service with 100% on every mystery shop received. • Provide superior guest service experience. • Provided excellent customer service on a daily basis. Desk Clerk 2000 - 2010 BAYMONT Houston, TX • Received telephone calls and made reservations. • Greeted customers with an energetic and professional attitude Completed money transactions and prepared customer orders. • Present a friendly, outgoing, energetic and guest service oriented demeanor Fosse property management system Process tax exemption report. Education High School Diploma 2000 - 2000


Ryan Hunter Greeter Contact Info Chicago, IL (500) 555-1755 rhunter@example.com Skills WPMGeneral PublicTechnical AssistanceLegal DocumentsGreeting CustomersCompany PoliciesCustomer ServiceOffice ProceduresDaily OperationsPositive Attitude Employment History Greeter 2020 - Present Walgreen Co Chicago, IL • Greet customers as they enter and leave the store Assist customers with any needed help • Monitor compliance with standard operating procedures for loss prevention. • Guaranteed positive customer experiences and resolved all customer complaints. Customer Service Attendant 2016 - 2020 Walgreen Co Chicago, IL • Maintain store displays and signage to match company standards and accurately reflect weekly sales. • Greet customers walking around the store. • Trained new employees on register and customer service desk. • Organize merchandise and stock inventories Help customers with inquires-provide advice, styling tips, and product knowledge Resolve customer disputes • Coordinated emergency and periodic service for 2500 + commercial, residential and municipal drinking water / high purity customers. Clerk Typist 2014 - 2016 Safeway Chandler, AZ • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. • Reorganized the sales floor to meet company demands. • Provided additional support for front end registers, customer service and stocking product. • Responded to customer complaints and referred issues as appropriate. • Train, schedule, and supervise customer service clerks to ensure optimum staffing patterns in department. • Managed grocery staff and scheduling Exemplary customer service Cashiered Inventory control Education Bachelor's Degree Business 2011 - 2014 American InterContinental University Chandler, AZ


Jeffrey Simpson Greeter Houston, TX jsimpson@example.com (470) 555-2533 Experience Greeter 2018 - Present WalmartHouston, TX • Use a cash register to help the customers pay for their items and get out in a timely fashion. • Greet people as they entered and check receipts as they left with merchandise out of the box. • Check receipts and fill out sheet when the alarm goes off, alert security if necessary. Front Desk Host 2017 - 2018 Super 8 WorldwideRapid City, SD • Accommodate the guests special requests. • Provided quality customer service, resolved customer complaints, requests for refunds, exchanges, and adjustments. • Resolved customers' complaints through problem solving and communication. Customer Service Desk 2007 - 2017 The Home DepotHouston, TX • Work at the service desk to assist customers with any needs or complaints. • Service Desk Associate: ensured customers' special orders and installs were completed accurately and timely. • Work the customer service desk and be a cashier when needed. • Assist Customers Distribute/arrange clothing on sales floor Ensure cleanliness of store at open/close Clean dressing rooms Inventory Skills Service Desk Courteous Service Emergency Front Office Greeting Guests Direct Customers Greeting Customers CSA Guest Service Product Knowledge Education High School Diploma 2007 - 2007


Jacqueline Bailey Greeter Employment History Greeter 2019 - Present The Walt Disney CompanyOrlando, FL • Acquired above excellent communication and key safety knowledge from a Fortune 100 Company. • Welcomed several customers with a positive attitude and energetic personality • Interacted with thousands of guests and VIP guest on a daily basis while providing the highest level of guest service. • Trained all new guest service agents in Disney's Traditions training program. • Coordinated the flow of bus traffic via communication with dispatch to ensure short wait times. Greeter 2009 - 2019 Buffalo Wild WingsDallas, TX • Greet customers and direct to correct area. • Answer telephones and the assembly of takeout orders. • Greet customers as they enter the store and seat them for service. • Assist with answering telephones and handle takeout orders when necessary. Mailroom Clerk 2007 - 2009 The Millennium GroupDallas, TX • Provide customer service to our clients in a 19 building campus environment of 1,300 employees. • Performed vendor appointment scheduling, conference planning and data entry functions. • Use postage machine for all outgoing USPS documents and letters • Performed periodic collections with USPS mail to be metered via postage machine. Education High School Diploma 2007 - 2007 Contact Information Orlando, FL (500) 555-6528 jbailey@example.com Skills Office Services Communication Management System Office Furniture Check Receipts Sales Goals Courteous Service Customer Relations Telephone Calls Facility


Anna Adams Greeter La Crosse, WI (530) 555-9668 aadams@example.com Skills R Cart Selection Pet Owners Animal Hospital Membership Cards Mental Health Takeout Orders General Care Check Receipts Front End Employment History Greeter 2011 - Present Kwik TripLa Crosse, WI • Provide the best guest service to each and every guest. • Greet people as they entered and check receipts as they left with merchandise out of the box. Greeter 2009 - 2011 The Walt Disney CompanyNew York, NY • Provide research and immediate recovery as needed while delivering exceptional guest service and exceeding guest expectations by providing creative solutions. • Acted as the liaison to the Workforce Management team involving communication of schedule decisions and workload changes. • Act as a liaison between Cast Members and Guest Service Managers. Kennel Technician 2008 - 2009 The Washington HospitalCollege Park, MD • Prepared patients, and conducted Radiology exams. • Maintained/stocked unit with supplies Assisted the nurses with daily patient care that included transporting, vitals and some am/pm monitoring. • Utilized knowledge of surgical procedures to assist veterinarian with anesthesia as well and pre and post-operative care. • Assist Veterinarian in exam rooms for blood draws, shots, and procedures. Education Certificate Business 2007 - 2008 University of Maryland - College ParkCollege Park, MD


Beverly Nelson Greeter Philadelphia, PA (860) 555-1337 bnelson@example.com Experience: Greeter Verizon Philadelphia, PA 2019 - Present • Greet customers upon entering store Sign customers into que Customer service • Developed effective relationships with all call center departments through clear communication. • Greet customers in a timely fashion as they walk into the store. • Maintained the content displayed on sales floor Guest Services Sheraton Hotels & Resorts Worldwide Philadelphia, PA 2018 - 2019 • Provide unparalleled guest service upon arrival through entire stay • Created training manuals for the guest services team. Kennel Technician Sears Holdings New York, NY 2016 - 2018 • Perform corrective repairs on HVAC / Refrigeration and associated equipment. • Insure compliance with all local, state and federal regulations: FCC, OSHA, etc. Skills • Customer Complaints • Pet Care • Stock Shelves • Sales Goals • Company Policies • Courteous Service • Room Reservations • Guest Service • Menu Items • Special Requests Education: High School Diploma 2016 - 2016


Alan Franklin Greeter Milwaukee, WI (390) 555-1052 afranklin@example.com Experience: 2020 - Present Greeter / Walmart / Milwaukee, WI • Performed customer service; enquiries; returns; customer usage of electric carts; and zoning of displays. • check receipts and also kept the front entrance clean. 2018 - 2020 People Greeter / Giant Food Stores / King of Prussia, PA • Check customer receipts, greet customers, and Provide customer service • Check receipts of customers upon leaving the store. • Greet customers and provided assistance where needed. • Reshopped return items to appropriate places. • Balanced and operated cash register according to company policies and procedures. 2017 - 2018 Makeup Artist / Nordstrom / King of Prussia, PA • Provided makeup application and product knowledge to customers. • Maintain communication with managers to ensure successful events. • Participated in Special Spa Treatments held at Macys West - Performed as Esthetician for special events • Managed multiple employees in charge of monthly schedules, product knowledge and sales goals. • Managed and trained Beauty Advisors on product knowledge, set daily sales goals, daily appointments and personal sales goals. • Provided cosmetic services for different clients on behalf of Clinique, an Estee Lauder Company Skills: Special Events, Check Receipts, Front Office, Greeting Customers, Cart Selection, Sculpture, Sales Goals, Store Management, Retail Sales, Customer Information Education: 2017 - 2017 High School Diploma /


Jessica Knight Greeter Ashburn, VA \| (350) 555-6395 \| jknight@example.com Work Experience Greeter, Verizon - Ashburn, VA 2020 - Present Greeted and managed the clientele at the Verizon Wireless location when busy. Restocked merchandise on sales floor and assisted customers with cell phone activation and transferring cell phone contacts. Direct contact of communication between customers and Customer Service Representatives and/or Management. Developed effective relationships with all call center departments through clear communication. Assisted in supervisor takeover calls from other customer service associates, answered incoming ACD phone lines. Provided excellent customer services and communicated well with co-workers and managers. Greeter, Walmart - Chicago, IL 2010 - 2020 Cart selection - Worked closely with security Greet and assist customers, customer service, miscellaneous as necessary. Check receipts of large item purchases. Greet customers when they arrive in store Check all returned items as needed Monitored alarm systems Check receipts accurately as the customers exit the store. Check Receipts as customers exit the store, to prevent and/or deter shoplifters. Admissions Clerk (Part-Time), Silver Cross Hospital - Oakbrook Terrace, IL 2008 - 2010 Scanned and filed customer s medical records. Check patients in and out by collecting co-pays, scheduling appointments, and request for medical records. Evaluated patient care needs, prioritized treatment, and maintained patient flow. Assisted with the Patient Care Unit's audits assessing efficiency and hospital procedures. Skills Customer Service, Outpatient Services, Medical Records, Communication, Timely Fashion, Insurance Cards, Guest Service, Product Knowledge, Patient Data, Sales Floor Education Bachelor's Degree Health Care Administration 2007 - 2010 DeVry University - Oakbrook Terrace, IL


Anthony Cunningham Greeter Orlando, FL (760) 555-7736 acunningham@example.com Experience Greeter, The Walt Disney Company, Orlando, FL 2020 - Present • Sever and guest services Restaurants Wave Presentation menu Take orders Assisting guest Closed the tables • Organized daily activities for VIP guest and conventions throughout the park. • Coordinated the flow of bus traffic via communication with dispatch to ensure short wait times. • Acquired above excellent communication and key safety knowledge from a Fortune 100 Company. • Transferred to guest service at Wide World of Sports, provide answers to questions about sporting events. Guest Services Associate, O'Charley's, Goodlettsville, TN 2019 - 2020 • Provide outstanding guest service to all internal and external guests. • Assisted in implementing and training both new hires and seasoned staff on new company procedures. • Provided exceptional guest service in the information center. • Adhered to company policies at all times. Key Holder/Manager, Dollar General, Goodlettsville, TN 2016 - 2019 • Stocked merchandise on sales floor. • Provided for on-site store management and staff supervision for retail chain store. • bank deposits stocking and maintain sales floor. Skills • Guest Service • Procedures • Daily Tasks • Front End • Sales Goals • Retail Sales • PMS • Administrative Tasks • Customer Complaints • Check Receipts Education 2016 - 2016 High School Diploma


Christopher Nichols Greeter Saint Louis, MO \| (430) 555-1585 \| cnichols@example.com Employment History: Holiday Inn Express - Saint Louis, MO 2020 - Present Greeter • Trained all new guest service agents in Disney's Traditions training program. • Applied strong leadership talents toward maintaining high levels of customer service. Planet Fitness - Milwaukee, WI 2019 - 2020 Front Desk Host • Get new members membership agreement processed through computer. • Toured potential members while giving information about memberships - Filled out paperwork to sign members up - Maintained cleanliness of the facility • Assisted management with daily sales reports and new member reports. McDonald's - Milwaukee, WI 2018 - 2019 Food Service Assistant • Provide exceptional customer service, and assist in other operational areas, including cash register operational during peak times. • Provided friendly, efficient, speedy customer service, including taking orders and handling money. • Assisted with stocking and stacking of food parts for assembly line. • Gained working knowledge of special operating procedures necessary to perform job functions. Skills: Specific Area, Food Service, Hard-Working, Greeting Guests, Cart Selection, New Associates, Suspicious Activity, Menu Items, Front End, Dishwasher Education: High School Diploma 2018 - 2018


Philip Stewart Greeter phone(710) 555-3364 addressIowa City, IA emailpstewart@example.com Experience 2019 - Present Greeter AMS · Iowa City, IA • Greet customers as they entered the store, answer questions and guide them to specific sections of the store. • Included providing excellent customer service. 2009 - 2019 Front Desk Host AMS · Iowa City, IA • Cashier and Guest Services specialist. • Participated in club promotions to recruit new members and increase club sales. • Communicated open availabilities and made reservations for hotel guests utilizing the Opera Property Management System. 2005 - 2009 Customer Service Desk Scholarship America · Iowa City, IA • Managed several teams -one on one coaching with CSR's • Create work orders and purchase orders for every new project that comes in to the company. • Provide effective and timely communication to update status, action plans or requirements. • Train other staff members to perform work activities, such as using computer applications. • Closed down service desk at night; completing proper paperwork shutting down and securing machines. Skills • Cart Selection • Service Desk • Greeting Customers • Hotel Services • New Procedures • Continual Basis • Greeting Guests • POS • Genuine Hospitality • Customer Questions Education 2005 - 2005 Some College Courses Communication University of Iowa · Iowa City, IA


Lawrence Crawford Greeter phone:(660) 555-4710 email:lcrawford@example.com address:Mobile, AL Employment History Greeter 2020 - Present Bass Pro Shops · Mobile, AL • Track record of greeting customers in a polite and friendly manner. • Greet customers upon their entry into the store.. * Examine incoming merchandise, scan returns and present customers a return receipt. • Provided quality customer service as well as price checks, stocking merchandise, cleaning and pushing carts • Reported suspicious behavior to Loss Prevention. Guest Services Associate 2018 - 2020 Dollar General · Mobile, AL • Reviewed customer service surveys and customer feedback from previous week or day and coached to results. • Maintain and supervise front end of store including cashiers and check-out lanes, Guest Service desk and general guest relations. • Worked at the guest service counter and addressed customer questions - Operated cash register to complete customer purchases School/Extracurricular • Provide call support when needed for REDcard Guest Services. Key Holder/Manager 2017 - 2018 Dollar General · Mobile, AL • Followed company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. • Stock shelves with new merchandise. • Retail sales, closing out of cash operations. • Monitor cash levels and drawer pulls, monitor cameras for unusual activities. • Stock shelves and displays of merchandisee. • Promoted leadership, productivity and excellent customer service. Skills Guest Service Promotional Events Customer Complaints Front Office Check Receipts Sales Floor Product Knowledge Courteous Service Emergency Paperwork Education High School Diploma 2017 - 2017

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List of greeter skills to add to your resume

The most important skills for a greeter resume and required skills for a greeter to have include:

Cleanliness
Professional Appearance
Customer Complaints
Patients
Reservations
Customer Issues
Customer Satisfaction
Customer Service
Basic Math
Math
POS
Seat Guests
Front End
Loss Prevention

Telephone Calls
Front Desk
Exceptional Dining
Front Door
Customer Inquiries
Greeting Guests
Exceptional Guest
Excellent Guest
Fine Dining
Sales Floor
Service Drive
Product Knowledge
Computer System
Quality Customer Service

Quality Guest
Check Receipts
VIP
Credit Card
Food Orders
Pleasant Dining
To-Go Orders
Cash Registers
Takeout Orders
Buffets
Groceries
SAM
Walmart

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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