Greeter Entry Level jobs

- 36 Jobs
  • Greeter

    Dave & Buster's, Inc. 4.5company rating

    Columbus, OH

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: The Greeter ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The greeter greets, guides, and directs all Guests as they enter our building. Additionally, they must feel comfortable explaining all experiences to our Guests. NITTY GRITTY DETAILS: * Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. * Creates a warm, fun atmosphere for Guests and Team Members. * Adheres to company's sanitation procedures. * Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. * Provides a welcoming experience to each and every Guest. Must be friendly and able to smile frequently. * Greets, Guides, and Directs all Guests as they enter our building. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. * Maintains a thorough understanding of all current promotions, Power Card offerings, etc., and is able to answer questions regarding our games and other activities. * Assists Guests with utilizing our self-serve kiosks for things like purchasing Power Cards, adding themselves to the waitlist, or reserving Social Bays (where applicable). * Works as additional support for the host team as needed. * Ensures the cleanliness and organization of the lobby area and front doors. * Assists other Team Members as needed or as business dictates. * Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness. * Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. * Must be able to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. * Listen to hear Guests' needs, and then communicate with Guests verbally and with other Team Members. * Dressed in proper dress code requirements, looking neat, clean and professional at all times. * Must be at least 18 years of age. Requirements STUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: * Work days, nights and/or weekends as required. * Work in noisy, fast paced environment with distracting conditions. * Read and write handwritten notes. * Lift and carry up to 30 pounds. * Move about facility and stand for long periods of time. * Walk or stand 100% of shift. * Reach, bend and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law. Salary * Compensation is from $10.45 - $13.5 per hour Salary Range: 10.45 * 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $10.5-13.5 hourly 60d+ ago
  • Greeter/Take-out Specialist

    Fricker's 3.7company rating

    Springfield, OH

    As a Fricker's hostess/greeter, you are the first and last person the guests will see during their visit. We are counting on you to make sure that first impression is excellent. As the last person they will see as they leave, it is up to you to make sure the guests leave happy! Your job responsibilities include: Greeting guests as they arrive and informing them of specials and events. Thanking guests as they leave and inviting them back. Managing a waiting list, seating guests, bussing tables, and assisting servers. Answering phone calls Entering carry out orders into the POS system, suggestive selling, ensuring orders are correct and handling money. Assisting servers and managers throughout the dining room. Making sure that every guest leaves happy! What you can expect from us: We will present you with the knowledge and skills needed to be successful. We will constantly coach, teach and train you for your continued development. We will provide honest, professional feedback on your performance. What we expect from you: A positive attitude. To be in your proper uniform and looking sharp every shift. To be flexible when necessary. Continued effort towards your own development. To follow company policies and procedures. To be yourself and have FUN!! Perks and Benefits Flexible work schedule Meal and clothing discounts Free Birthday meal for you and your family Holiday Pay Rewards Program Referral Program Career growth opportunities Healthcare and prescription options for eligible employees Additional Information Must have reliable transportation Must be able to work various shifts Must be authorized to work in the United States Do you think you have what it takes to work at the home of Fun, Food, Sports and Spirits? If you do, click “Apply Now” and maybe you can be a part of our Frickin' Team! Thank you for your interest in applying with Fricker's. We are always looking for great people and appreciate you taking the time to complete our application. If there are currently no immediate hiring needs, we will keep your information on file for future opportunities and contact qualified applicants at that time. Again, thank you for your time.
    $27k-33k yearly est. 60d+ ago
  • Patient Greeter

    Merion Village Dental 3.8company rating

    Columbus, OH

    We are a Merion Village dental practice seeking a part-time patient greeter. Put our patients at ease with your warm welcome to our practice! Our greeters bring joy to our patients by connecting with them, presenting cookies and coffee for their comfort, and maintaining our beautiful welcome area. Enjoy flexible hours and hosting patients to support our excellent standard of care. Requirements Friendly, upbeat personality.
    $27k-34k yearly est. 60d+ ago
  • Greeter

    Buffalo Wild Wings 4.3company rating

    Powell, OH

    In most jobs, everyone doesn't spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that's just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. GAME TIME ENERGY, LIFETIME EXPERIENCE As a Greeter, you will create legendary experiences by engaging with guests as they enter the restaurant. You'll manage waitlists and ensure that guests are seated in an efficient and effective manner, all while providing superior guest service. HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels moments worth sharing - for our guests and for our team members. And, when that means access to all these benefits and the game is always on - well, that's just another day at the office. * Weekly Pay * Flexible Schedule * Shift meal discount and family dining discount* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Tuition Benefits* * Medical, Dental and Vision* * Champions of Hope* * Cash Referral Program * Journey Wellbeing Support Tool * PerkSpot Discount Program * Recognition Program * Slip Resistant Shoes Programs * Community & Charitable Involvement * Igniting Dreams Grant Program * Training Contests YOU GOT THIS * You are 16 years of age (or higher, per applicable law). * You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills. Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. Buffalo Wild Wings, Inc. is an equal opportunity employer. * Subject to availability and certain eligibility requirements.
    $27k-32k yearly est. 9d ago
  • GUEST SERVICES-VALENTINA'S

    Cameron Mitchell External 3.7company rating

    Dublin, OH

    CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team! Who are We? We are Great People Delivering Genuine Hospitality. What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business. Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities. At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below: Opportunities for career growth, 80% of all positions promoted from within Dining discounts at any of our 60+ restaurants Health benefits for eligible associates Inclusive, fun, and creative environment Flexible scheduling, paid time off, and closed 7 major holidays! Starting pay $12.00-$22.00/hour based on experience WHAT WE ARE LOOKING FOR: Genuine approach to hospitality Individuals who exemplify leadership, kindness, and positivity “Yes is the Answer!” Mentality Those who value teamwork, family, and community Looking for weekday and weekend lunch availability ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly. Knows emergency procedures in the restaurants Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook. Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
    $12-22 hourly 39d ago
  • Guest Experience Specialist - CMH - Part Time 1st Shift

    Landmark Aviation

    Columbus, OH

    The Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and courteous manner. A Guest Experience Specialist's primary responsibility is to consistently guarantee every guest has an exemplary experience by demonstrating reliability service and value for the service it offers guests. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. This person in this position must be able to work flexible schedules, including night, holiday, and weekend shifts. Some tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
    $24k-33k yearly est. 12d ago
  • Guest Services / Host

    Three Creeks Kitchen + Cocktails

    Columbus, OH

    **NEW RESTAURANT OPENING LATE FALL 2024** THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team! Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant. What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurant's success. Job Summary: Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUEST SERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience. Benefits/Perks: Opportunities for career growth, all role promotions prioritized for in-house employees Flexible Scheduling, and closed 7 major holidays! 25% dining discount off the entire menu Starting pay $13.00-$16.00/hour Certain associate meals Motivations: A genuine commitment and interest in Hospitality A "Yes, and!" mentality toward Guests Services An intentioned appreciation toward teamwork, family, and community Responsibilities Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards. Upholds positive hygiene and cleanliness practices throughout all work shifts. Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction. Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement. Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment. Is familiar with the restaurant's emergency procedures. Follows all duties, standards, and procedures outlined in the associate handbook. Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates. Qualifications Previous experience in food service, hospitality, or in the back of house Ability to work well in a fast-paced environment Excellent customer service and time management skills Ability to work well in a team environment, and shows an eagerness to perform Motivated to make an impact and personally contribute to the success of the restaurant We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. CLICK "FIND JOBS" ABOVE Are you passionate about the art of hospitality and looking to join a dynamic team at a top-tier restaurant? We are a new and exciting establishment specializing in New American cuisine, focusing on seafood, steak, sandwiches, and hand-crafted desserts. Our menu also features specialty and classic cocktails and a curated selection of local craft beers. Located in a charming small-business neighborhood, our restaurant offers a refined yet natural aesthetic, blending green and metallic gold tones with live greenery, crystal glassware, and elegant chandeliers. With a large patio and a four seasons room designed for large parties and private events, we aim to provide a memorable dining experience for every guest. We believe in creating not just a meal, but an experience. Our team is dedicated to exceptional service, meticulous attention to detail, and fostering a warm, inviting atmosphere. We are looking for individuals who share our passion and commitment to excellence.
    $13-16 hourly 60d+ ago
  • Front Desk Host

    Busy Angel Advisory Limited

    Columbus, OH

    We are seeking a professional and friendly Front Desk Host to join our dynamic team in our Columbus office. If you thrive in a fast-paced environment and love interacting with people, we want to hear from you! Key Responsibilities: Greet and welcome visitors in a friendly and professional manner. Manage the front desk, ensuring that all calls, inquiries, and visitors are handled promptly and efficiently. Maintain a positive, helpful attitude while directing guests to the appropriate personnel or departments. Assist with scheduling appointments and managing conference room bookings. Handle incoming and outgoing mail and packages. Provide administrative support as needed, including data entry and document filing. Ensure the front office area is clean, organized, and presentable at all times. Collaborate with team members to ensure efficient office operations. Qualifications: Proven experience as a front desk representative, receptionist, or similar role. Exceptional verbal and written communication skills. Strong organisational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask and work in a fast-paced environment. Positive attitude and strong interpersonal skills. Why Join Us? Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and friendly work environment. Convenient office location in Columbus, OH.
    $23k-29k yearly est. 60d+ ago
  • ASL- Guest Experience

    Altar'd State 3.8company rating

    Columbus, OH

    Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge, and presenting a clean, well-maintained store environment. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Co-conducts and facilitates sales associate and keyholder training Process Engages our guests and make their shopping experience exceptional Makes recommendations on hiring, promotions, and terminations of team members based on performance Coaches to Guest Engagement expectations Manages Mission Monday partnership and events “Butterfly” (manager on duty) - on the floor at all times with zones covered at all times Ensures the fitting room experience is exceptional - outfitting and styling Manages product communication and all product information posted Manages and executes building guest book / logs Leads new associate on-boarding Co-leads floor set and refresh strategy Co-manages payroll and store's financial performance Makes decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team Must be able to lift and carry heavy boxes (up to 30 lbs.) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Co-manages the implementation and/or delegation of all weekly operational and visual objectives Leads associate education on all associate training to ensure consistency in visual excellence Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Effectively communicates merchandise performance observations and offer feedback to the Store Leadership Team Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $22k-26k yearly est. 3d ago
  • Guest Services Ambassador

    ASM Global-SMG

    Columbus, OH

    Join our team and get access to some of the hottest events of the year! Work alongside other rock stars as we create an unforgettable experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a slew of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention FREE DOWNTOWN PARKING and FREE EMPLOYEE MEALS each shift? Vacation, Sick, Holiday, Personal Days too! Let's not forget our completely awesome employee events each year! *Some benefits may only be available in a full-time status, but lots of perks for part-time team members too! POSITION SUMMARY: ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. PRIMARY/ ESSENTIAL FUNCTIONS: Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! Qualifications Knowledge: Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. Experience: Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. Skills/Aptitudes: Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self -motivated, and flexible to immediate changes. Excellent record of dependability and reliability Physical Requirements: This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. Working Conditions: Indoor and outdoor environment with exposure to loud noise, heat, and cold. Be part of our vibrant team, and together, we'll create experiences that shine in the memories of our guests. If you're ready to take center stage, apply now and embark on an exciting journey with us! To Apply: Apply at- ************************************** Hannah Raines ASM‐Greater Columbus Convention Center 400 N. High Street Columbus, Ohio 43215 Applicants that need reasonable accommodations to complete the application process may contact ************ ASM Global is an equal opportunity employer. It is the policy of ASM Global to prohibit discrimination and harassment of any type and to afford equal employment opportunities to Team Members and applicants, without regard to race, color, religion, sex, national origin, ancestry, age, disability, genetic information, gender identity, gender expression, veteran status, pregnancy, parental status, sexual orientation, military status, protected veteran status, or any other protected class. ASM Global will take action to employ, advance in employment and treat qualified Veterans and disabled Veterans without discrimination in all employment practices.
    $20k-26k yearly est. 60d+ ago
  • Guest Services Ambassador

    Asmglobal

    Columbus, OH

    Join our team and get access to some of the hottest events of the year! Work alongside other rock stars as we create an unforgettable experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a slew of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention FREE DOWNTOWN PARKING and FREE EMPLOYEE MEALS each shift? Vacation, Sick, Holiday, Personal Days too! Let's not forget our completely awesome employee events each year! *Some benefits may only be available in a full-time status, but lots of perks for part-time team members too! POSITION SUMMARY: ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. PRIMARY/ ESSENTIAL FUNCTIONS: Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. Availability to work both evenings and daytime/morning shifts essential. Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. Embrace interacting with large groups or addressing individual guest needs. Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." Be ready for all other duties that come your way-every day brings a new opportunity to shine! Qualifications Knowledge: Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. Experience: Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. Skills/Aptitudes: Professional appearance Strong interpersonal, oral, and written communication skills Command of the English language, coupled with excellent telephone etiquette Must have eye/hand coordination and manual dexterity. Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. Must be able to work independently and maintain a positive attitude within a busy environment. This position requires the ability to work effectively with diverse groups of people on all levels. Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. This position requires the ability to respond politely to all individuals and work well as a collaborator. Must be self -motivated, and flexible to immediate changes. Excellent record of dependability and reliability Physical Requirements: This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. Working Conditions: Indoor and outdoor environment with exposure to loud noise, heat, and cold. Be part of our vibrant team, and together, we'll create experiences that shine in the memories of our guests. If you're ready to take center stage, apply now and embark on an exciting journey with us! To Apply: Apply at- ************************************** Hannah Raines ASM‐Greater Columbus Convention Center 400 N. High Street Columbus, Ohio 43215 Applicants that need reasonable accommodations to complete the application process may contact ************ ASM Global is an equal opportunity employer. It is the policy of ASM Global to prohibit discrimination and harassment of any type and to afford equal employment opportunities to Team Members and applicants, without regard to race, color, religion, sex, national origin, ancestry, age, disability, genetic information, gender identity, gender expression, veteran status, pregnancy, parental status, sexual orientation, military status, protected veteran status, or any other protected class. ASM Global will take action to employ, advance in employment and treat qualified Veterans and disabled Veterans without discrimination in all employment practices.
    $20k-26k yearly est. 2d ago
  • WSS - Guest Services Ambassador 2

    Sandpiper Property Mgt

    Columbus, OH

    The Guest Services Ambassador 2 is responsible for working front desk shifts, ensuring that the guest experience is excellent, that the front desk shift is administered to standard and assisting the General Manager and On Site Manger (OSM) with the efficient operation of the property while on duty. This role will typically work four “B” shifts on the hotel's front desk from Monday - Thursday and two On Call Overnight shifts on Monday and Tuesday nights. Additional shifts will be necessary as directed by the OSM. The position is required to live in the hotel and to comply with the hotel's fraternization policy. Guest Relations: • Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities. • Take steps to ensure the greatest guest satisfaction possible within budgetary constraints. • Respond to situations as they arise and manage guest conflict. Operations: • Inspect studios and public spaces daily according to the Clean & Safe program brand standards. • Act according to procedure, in the event of an emergency or accident. • Accurately follow all policies and procedures. • Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. • Responds to guest service calls. • Document work activity using the appropriate log and according to policy and procedure Sales & Revenue: • Executes the lead management process and completes all sales and marketing objectives as established by the General Manager and OSM. • Review Studio Inventory daily to ensure maximization of studio revenue. • Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue. Personnel: • Assist with the training of all team members as necessary and with assisting throughout the property as needed during a shift. • Demonstrates to team members how to effectively follow the “Say Yes to a Simple Request” program. On Call Overnight Shifts: • Responsible for working on-call overnight shifts as scheduled, typically Monday and Tuesday nights, and complying with the Operating model summary fully and perpetually. In particular: o During overnight shifts, will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution o Will clock in and out when fulfilling any and all duties of the shift o Will stay within 30 minutes of the hotel to be able to provide guest response as necessary o Will carry the hotel's cell phone when on overnight on call shifts, whether in the hotel or out of the hotel, responding appropriately when overnight calls are forwarded for resolution. Additional Duties: • Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities. • Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision. • All other duties as assigned by supervision. This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management. Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training. SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM's employees to perform their expected job duties is absolutely not tolerated. Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
    $20k-26k yearly est. 6d ago
  • ASL- Guest Experience

    Stand Out for Good

    Columbus, OH

    Who Are We? Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader of Guest Engagement leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge, and presenting a clean, well-maintained store environment. Guest Engagement Leaders drive excellence and provide leadership in all aspects of the store with a special focus on development of associates and the guest experience. People Fosters a guest-focused team environment through driving volume and anticipating guest needs Achieves excellent guest service by role-modeling company service standards Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention Holds self and associates accountable for achievement of financial results and performance standards Manages conflict and coaches by applying company's recommended processes, standards and guidelines Empowers and involves associates in decision-making processes Receives feedback and fosters dialog around solutions Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results Fosters team commitment through support, relationship building, and recognizing individual contributions Leads by managing through change and adversity Makes recommendations on hiring, promotions, and terminations of team members based on performance Co-conducts and facilitates sales associate and keyholder training Process Engages our guests and make their shopping experience exceptional Makes recommendations on hiring, promotions, and terminations of team members based on performance Coaches to Guest Engagement expectations Manages Mission Monday partnership and events “Butterfly” (manager on duty) - on the floor at all times with zones covered at all times Ensures the fitting room experience is exceptional - outfitting and styling Manages product communication and all product information posted Manages and executes building guest book / logs Leads new associate on-boarding Co-leads floor set and refresh strategy Co-manages payroll and store's financial performance Makes decisions regarding store operations and planning Controls workflow through successful planning and delegation Executes task directives within designated time frames Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets Communicates effectively with executive team Must be able to lift and carry heavy boxes (up to 30 lbs.) Presentation Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales Co-manages the implementation and/or delegation of all weekly operational and visual objectives Leads associate education on all associate training to ensure consistency in visual excellence Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team Effectively communicates merchandise performance observations and offer feedback to the Store Leadership Team Qualifications 1 year Retail Management Bachelor's Degree preferred Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022
    $20k-26k yearly est. 3d ago
  • Guest Service Expert

    Smashburger 1758 Ohio State Univ

    Columbus, OH

    SMASHBURGER Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
    $20k-26k yearly est. 60d+ ago
  • Guest Services Associate

    General Accounts

    Columbus, OH

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company
    $24k-31k yearly est. 57d ago
  • Customer Service

    Donatos Pizza

    Washington Court House, OH

    Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile. Requirements: Must be able to perform the essential functions of this position safely while meeting productivity standards Able to stand and/or walk entire shift Able to lift up to 20 pounds consistently and up to 50 pounds occasionally Occasional bending and twisting Duties & Responsibilities: Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window. Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning. Sets the next shift up for success. Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty. Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed. Folds pizza boxes. Effectively communicates with customers, co-workers, and managers in person or over the telephone. Takes customer orders at the register. Completes the meal by offering suggestive sell items to the customers. Offers to refill drinks, provides plates and napkins as needed, and answers customer questions. Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness. Follows detailed food recipes while completing subs, pizzas, and salads for customers. Full-fill customer orders and verify the accuracy of orders. Provide a friendly and welcoming environment for customers.
    $22k-30k yearly est. 60d+ ago
  • Guest Service Expert

    Smashburger 1558 Westerville

    Westerville, OH

    SMASHBURGER Cashier (Guest Service Expert) Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! Tip share-earn up to $2/hr. extra in tips Get Paid $ to Refer your Friends* 50% of the best burgers around (or other menu options) Flexible schedules in a fun, family friendly, team environment Medical, Dental and Vision Options** Paid time off - vacation and sick** 401K match (21 and older) Employee Assistance Program Fast track for career opportunities and management experience Free uniform and hat **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Cashier Responsibilities Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will: Greet guests with a smile! Responsible for welcoming new and repeat guests every visit Promote a fun and positive work environment Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment Be knowledgeable of all menu items so you can make meal suggestions & answer questions Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit Foster and value a safe work environment by following all personal and food safety and security standards Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products Ability to listen, communicate and work well with others in a busy restaurant environment Values integrity and doing the right thing, even when no one is watching Follow company cash policies to ensure minimal losses through theft or shortages Upsell food items to all guests ordering through thoughtful suggestions Follow company order accuracy procedures to ensure a happy guest and minimize waste Cashier (GSE) Requirements No experience necessary - we build better skills! Must successfully complete Smashburger training program Must be 16 years old Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs. Show up on time to work variable hours/days, including nights, weekends, and holidays Adhere to Smashburger uniform policy Must successfully complete Smashburger training program Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
    $20k-26k yearly est. 60d+ ago
  • GUEST SERVICE ASSOCIATE - Store 655

    United Dairy Farmers 4.1company rating

    Washington Court House, OH

    Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $12.50/hour - $14.50/hour NOTE: You must be at least 16 years old to work at United Dairy Farmers. Position Description: The primary responsibility of a Guest Services Associate at United Dairy Farmers is to provide outstanding service to every Guest by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled). The Guest Services Associate is responsible for following company policy to ensure the safe and efficient operation of his or her shift as well as carrying out his or her job in an honest and ethical manner, complying with all laws and regulations, and all company policies and requirements. Essential Functions: · Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store. · DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers. · Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change. · Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates. · Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs. · Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures. · Reporting: Accurate completion of time records and the Customer First Document. · Other duties as assigned by Management Minimum Requirements: · Ability to speak, hear and understand spoken English well enough to communicate effectively with customers. · Ability to see well enough to operate store equipment, including POS terminal, gas console, check identification documents and to use price book. · Ability to understand operating instructions for store equipment and to operate all store equipment. · Ability to prepare DipSide items using supplies located in the dip cabinets. · Ability to handle coins, currency, checks, credit transactions, coupons and food stamps, recognize denominations and accurately make change. · Ability to recognize numbers, count and do arithmetic well enough to complete required records. · Ability to move merchandise from storage to shelves/displays/freezers/milk box and place for proper display. · Ability to clean counters and other surfaces. · Ability to tolerate exposure to temperatures as low as -30 degrees Fahrenheit for at least 2 minutes. · Ability to tolerate exposure to temperatures as low as +33 degrees Fahrenheit for at least 10 minutes. · Ability to raise at least 10 pounds from floor level to a height of 5 feet. · Ability to place an 8” x 10” x 10” package weighing 21 pounds into a dip cabinet, the top of which is 3 feet above the floor. Notice: The lists of ESSENTIAL FUNCTIONS and MINIMUM REQUIREMENTS for this position are not exhaustive but are believed to be accurate at the time of publication. Management reserves the right to revise this job description at any time without notice and to require that other tasks be performed when necessary (for example in response to emergencies, changes in personnel, changes in workload or technical developments).
    $12.5-14.5 hourly 60d+ ago
  • Guest Experience Specialist - CMH

    Landmark Aviation

    Columbus, OH

    The Guest Experience Specialist often serves as the face of Signature while interacting with guests, crew members, and coworkers in a professional, friendly, and courteous manner. A Guest Experience Specialist's primary responsibility is to consistently guarantee every guest has an exemplary experience by demonstrating reliability service and value for the service it offers guests. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. This person in this position must be able to work flexible schedules, including night, holiday, and weekend shifts. Some tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
    $24k-33k yearly est. 26d ago
  • Guest Services Ambassador

    ASM Global

    Columbus, OH

    Join our team and get access to some of the hottest events of the year! Work alongside other rock stars as we create an unforgettable experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a slew of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention FREE DOWNTOWN PARKING and FREE EMPLOYEE MEALS each shift? Vacation, Sick, Holiday, Personal Days too! Let's not forget our completely awesome employee events each year! * Some benefits may only be available in a full-time status, but lots of perks for part-time team members too! POSITION SUMMARY: ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. PRIMARY/ ESSENTIAL FUNCTIONS: * Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. * Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. * Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance. * Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. * Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. * The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. * Availability to work both evenings and daytime/morning shifts essential. * Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand. * Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction. * Embrace interacting with large groups or addressing individual guest needs. * Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details." * Be ready for all other duties that come your way-every day brings a new opportunity to shine! Qualifications Knowledge: Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps. Experience: Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus. Skills/Aptitudes: * Professional appearance * Strong interpersonal, oral, and written communication skills * Command of the English language, coupled with excellent telephone etiquette * Must have eye/hand coordination and manual dexterity. * Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors. * Must be able to work independently and maintain a positive attitude within a busy environment. * This position requires the ability to work effectively with diverse groups of people on all levels. * Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility. * This position requires the ability to respond politely to all individuals and work well as a collaborator. * Must be self -motivated, and flexible to immediate changes. * Excellent record of dependability and reliability Physical Requirements: This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds. Working Conditions: Indoor and outdoor environment with exposure to loud noise, heat, and cold. Be part of our vibrant team, and together, we'll create experiences that shine in the memories of our guests. If you're ready to take center stage, apply now and embark on an exciting journey with us! To Apply: Apply at- ************************************** Hannah Raines ASM‐Greater Columbus Convention Center 400 N. High Street Columbus, Ohio 43215 Applicants that need reasonable accommodations to complete the application process may contact ************ ASM Global is an equal opportunity employer. It is the policy of ASM Global to prohibit discrimination and harassment of any type and to afford equal employment opportunities to Team Members and applicants, without regard to race, color, religion, sex, national origin, ancestry, age, disability, genetic information, gender identity, gender expression, veteran status, pregnancy, parental status, sexual orientation, military status, protected veteran status, or any other protected class. ASM Global will take action to employ, advance in employment and treat qualified Veterans and disabled Veterans without discrimination in all employment practices.
    $20k-26k yearly est. 19d ago

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