Cst - Or
Grapevine Job In Grapevine, TX
in Grapevine Texas. This is a 7a-7:30p, 07:00:00-19:30:00, 12. in the . The ideal candidate will possess a current state license as a CST and have at least 2 years of recent experience as a OR CST.
Radiology/Imaging - CT Tech
Grapevine Job In Grapevine, TX
$10,000 Sign on bonus
Must be CT registered
One year CT experience in a level 2, or higher, trauma center preferred
Previous leadership experience preferred
Grad of an Accredited Program
3 Years of Experience
Certified by the American Registry of Radiologic Technologists or the American Registry for Diagnostic Medical Sonography in TWO imaging modalities and work 25% of the time in the second modality. Approved modalities are: ARRT-R, ARRT-CT, ARRT-CV, ARRT-M, ARRT-MR, ARRT-N, ARRT-S, ARRT-VI, ARRT-BS, ARRT-BD, ARRT-CI, RDMS-AB, RDMS-BR, RDMS-FE, RDMS-OB, RDMS-PS, RVT, CNMT or ARMRIT
Customer Service Representative
Dallas, TX Job
In this role you will provide support to customers while delivering excellent Customer Service to promote long-term customer retention. The Customer Service Representative will answer customer questions, explain product and service options, and assist customers with any existing problems. You will also maintain accurate customer records, notating any incidents or upgrades as needed, and provide customer solutions. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Tasks and Responsibilities:
● Support the Customer Service Center by performing tasks assigned by the Customer Success Manager
● Provide first level support to customers
● Resolve issues effectively, escalating as needed
● Greet customers with a professional and welcoming manner
● Speak to as many customers as possible daily
● Monitor and track recurring customer issues
● Update customer accounts
● Offer upgrade paths or new services to new and existing customers
● Support the Customer Success Manager as needed
Requirements:
● Demonstrate experience utilising computers
● Ability to troubleshoot and effectively
● Clear communication with peers
● Must think independently with an attention to detail
● Track and monitor tasks to completion
● Must be team oriented and maintain a professional demeanour at all times
● Enjoy helping and speaking with customers
● Excellent customer service and communication skills
● Must have a collaborative approach and positive attitude
Please submit your to apply!
Junior Marketing Associate
Dallas, TX Job
Mojo is seeking a Junior Marketing Associate to join our team in Dallas on a full time basis. The Junior Marketing Associate is at the forefront of the implementation of sales and marketing strategies. You will be responsible for collaborating on the launch of new products including; positioning, messaging and marketing collateral. Our Marketing team is responsible for engaging and educating customers about our client's services and products through individualized interactive marketing campaigns. As a Junior Marketing Associate you will be hands on with various marketing campaigns, interacting with our clients. Candidates must have a genuine passion for creating client relationships, a desire to innovate and a data-driven outlook.
Junior Marketing Associate Qualifications:
Able to readily build an maintain rapport with clients and customers
Excellent communication and presentation skills
Goal oriented-detail oriented mindset
High level of energy, motivation, drive, enthusiasm, initiative, commitment, and professionalism
Proactive team player and self-starter
Ability to quickly identify and parse top-priority tasks
Attention to detail
Discipline to maintain high volume work
Achievement oriented, ready to meet sales KPIs
Junior Marketing Associate Responsibilities:
Collaborate with internal teams to ensure that appropriate measures and controls are in place to deliver on campaign goals and objective
Understand, learn, and utilize our POS systems to process customer's purchase orders correctly and in a timely manner
Demonstrate a proficient working knowledge business operation processes
Identify specific target markets to help promote our clients' products and services to
Coordinate with Account Executives and present territory research to the sales team
Develop and showcase leadership skills with team members
Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns
Enter account information for new customers at point of sale
Drive sales by actively engaging with interested consumers
Have multiple productive conversations with customers daily
Submit your resumé to apply!
Sales Representative
Dallas, TX Job
Sales Representative
Dallas
Position Type: Full Time
Are you competitive and looking for a career to match your large goals? Do you enjoy leading a team while being rewarded for your contributions? We are looking for sports-minded candidates to apply to become our next Sales Representative!
Sales Representative Position Details:
Our team is seeking a Sales Representative to join our team. The Sales Representative is responsible for driving profitable sales growth for our clients. This role drives customer acquisition in target demographics by developing and executing sales strategies. Our Sales Representative works directly with our sales team overseeing client retention, setting sales targets, and driving our team to exceed monthly, quarterly and annual sales goals. The position offers significant career advantages including the opportunities to earn large bonuses, company provided sales leads, a company-wide sales recognition program and the opportunity for career growth. Our ideal candidate will be a motivated self-starter looking to bring their sales and leadership experience to our company to help expand the reach of our current sales and marketing campaigns.
Sales Representative Required Credentials:
Minimum one year of sales experience
Clear and effective written and verbal communication skills
Minimum two years of sales management or account management experience
Ability to work efficiently in a team environment
Sales Representative Preferred Credentials :
Preference will be given to candidates with previous sales and marketing experience in the telecommunications sector
Working knowledge of strategic sales is a plus
Hard working self-starter
Background knowledge of construction regulations
Strong sales, follow-up, closing and organizational skills.
Exceptional Client Relationship Management skills
Extremely Dependable
Mojo is an equal opportunity employer. Please submit your resumé to apply.
Director, Cybersecurity Operations
Frisco, TX Job
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. POSITION: Director of Cybersecurity Operations DEPARTMENT: Information Technology (IT) REPORTS TO: VP, IT Security & Compliance FLSA STATUS: Salaried/Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
We are seeking a highly experienced and motivated Director of Cybersecurity Operations (DCO) to lead our security operations team and oversee all aspects of our combined organizations' security operations. The ideal candidate will have a strong background in security management (both platform management and operating processes), IT risk mitigation, triage/analysis and incident response. This role will serve as a critical function to protect our company's assets, ensuring the safety of our personnel, and maintaining the integrity of our operations.
As a DCO, you will be responsible for working closely with ITS&C leadership to develop ITS&C's daily Operations and Monitoring capabilities, maturing the company's delivery of operational security practices, and working with global technology, business, and 3
rd
party vendor teams. Working in conjunction with leadership from both the ITS&C and greater IT functions, your team will monitor and improve Legends' operations & cybersecurity footprint, help maintain legal, regulatory & GRC requirements, and be supported by ITS&C in your career path toward future roles.
We are looking for an individual who is personable, comfortable working within a growing & supportive environment and capable of building processes within new and existing technologies to showcase cybersecurity to IT and company leadership. This position will play a crucial role in continuing to mature Legends' cybersecurity function toward greater IT risk management capabilities.
Essential Duties and Responsibilities
Provide expertise, analytic capability and operational skill to manage the Legends ITS&C Security Operations team.
Develop IT SecOps runbooks, playbooks, operational techniques & improvements for IT security controls with the team.
Lead development of security monitoring, threat hunting and operating procedures at the application, system, tenant, and venue level, using a combination of on-premise, cloud and vendor-supplied technologies.
Work with 3
RD
vendor teams to manage 24x7 SOC/NOC operations, including penetration testing efforts and the establishment of notification and escalation paths for triaged events.
Lead incident response and trouble resolution on complex issues.
Lead the development of relevant, useful cybersecurity operations KPIs to track and communicate performance, coverage, and contribute to an identification of risk.
Work with the VP ITS&C to evaluate industry developments, new security requirements, and mature company security processes to meet all emerging threats and needs.
Mentor & develop Security Operations team capabilities, providing training, guidance and Tier III resolution of complex security issues.
Maintain awareness of trends and development opportunities within the information security arena, including new threats, defensive capabilities, and technology developments.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
B.S. in Technology- or Business-related discipline, or equivalent experience
Strong background and orientation with IT & cybersecurity requirements and internal controls
7-12+ years of experience within IT operations, cybersecurity or consulting functions, including familiarity with on-premises and cloud-based IT environments
Familiarity with a variety of security platforms, including Bitdefender, Proofpoint, M365/Azure, Darktrace & others. Deep experience with scripting and coding languages such as PowerShell, Python, KQL, PHP & SQL
Preference given to CISA/CRISC/CGEIT/CISSP/CISM & related/industry certifications, or willingness to pursue.
Skills and Abilities
Experience with managing cybersecurity requirements within IT and Data Privacy frameworks, such as NIST CSF, SOC(x), PCI-DSS and GDPR
Demonstrated capability with developing IT communications to internal/external constituents and executive management teams.
Effective communicator with an ability to translate security analyses into understandable, actionable elements.
Proven ability to work constructively with IT, business and vendor personnel to provide input on improvements to cybersecurity toolsets and techniques.
Solid organization and prioritization skills
Personable approach and ability to work with remote IT company and venue personnel, contributing to a team environment with professionalism.
Strong communication skills, both verbal and written
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: Remote
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Director of LMS and Technical Support
Frisco, TX Job
POSITION: Director of Learning Management System (LMS) and Technical Support DEPARTMENT: Human Resources REPORTS TO: Vice President of Learning & Development FLSA STATUS: Salaried/Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
We are seeking a Director of Learning Management System (LMS) and Technical Support to lead the strategic management and day-to-day operations of our Litmos LMS and technical support services. This role will oversee the LMS administration, ensuring seamless user experiences, robust reporting, and system optimization, while also managing the IT Service Desk to provide top-tier technical support. The ideal candidate will have a deep understanding of Litmos LMS, including reporting, automation, and integrations, along with proven leadership in running service desks and managing ticketing systems.
ESSENTIAL DUTES AND RESPONSIBILITIES
* Oversees the IT Service Desk, ensuring timely resolution of LMS-related technical issues.
* Manages at least one direct report, providing mentorship, performance management, and professional development.
* Ability to analyze training data, generate insights, and optimize LMS performance.
* Experience in policy development, governance, and automation of LMS processes.
* Strong problem-solving skills to address technical support issues and user adoption challenges.
* Strong communication skills to collaborate with IT, HR, L&D, and leadership teams.
* Upholds high service standards, ensuring a customer-first approach in all LMS and technical support interactions.
* Demonstrates excellent customer service skills, including responsiveness
* professionalism, and proactive issue resolution.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
* Bachelor's degree in Instructional Technology, Information Systems, Education, or a related field (Master's Degree preferred).
* 5+ years of experience managing an LMS, preferably Litmos.
* Strong experience in Litmos reporting, automation, and rules configuration.
* Previous experience running a service desk, including managing ticketing systems, SLAs, and escalation processes.
* Experience leading LMS administration teams and providing technical support.
* Proven ability to implement data-driven decision-making through custom reports and analytics.
SKILLS AND ABILITIES
* Expertise in Litmos LMS, including reporting, automation, and rules configuration.
* Strong understanding of SCORM, xAPI, and content management within Litmos.
* Experience with integrations (API, SSO, third-party tools like HRIS, CRM, and analytics platforms).
* Proficiency in Excel, SQL, Power BI, or other reporting tools for advanced analytics.
* Knowledge of learning technology trends, accessibility standards, and compliance requirements (e.g., GDPR, ADA).
* Experience managing the relationship with the IT Service Desk to ensure seamless technical support and issue resolution.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: Remote
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Suite Attendant at Toyota Stadium
Frisco, TX Job
The Role The Suite Attendant is responsible for providing exceptional hospitality to all suite holders and single-game renters at games and other events. Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The Suite Attendant is responsible for providing exceptional hospitality to all suite holders and single game renters at games and other events.
* Inventory product and prepare it according to management and health guidelines
* Responsible for the completion of opening and closing duties assigned by the Suites Manager
* Responsible for performing proper customer service
* Responsible for the cleaning of suite after the event is over
* Ensure prompt and friendly service
* Maintain a professional attitude and appearance
Qualifications
* Highly motivated, self-directed, personable, positive, pro-active and hardworking
* Able to work flexible hours (evenings, weekends, holidays)
* Able to work under pressure
* Effective interpersonal and oral communication skills
* Detailed orientated and able to perform independently
* Able to work all home games and events at Toyota Stadium
* Team Player
* Must be at least 18 years old
Practice safe work habits, follow all safety policies and procedures, and regulations, complete company-wide safety training and any additional job-specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Intern, Marketing & Communications
Frisco, TX Job
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
We are seeking an energetic, responsible marketing intern to join our growing organization. Legends is committed to nurturing college students with interest in a career in sports and entertainment, by providing internship opportunities that will mentor you the “Legendary Way.” This includes providing opportunities for students to learn and grow professionally while stimulating their excitement for Legends and the industry.
ESSENTIAL DUTES AND RESPONSIBILITIES
Under the direction of the Marketing/Communications team, the intern will assist in the development and execution of a wide variety of deliverables for all departments.
Ability to meet deadlines and work with changing priorities.
Collaborate with teammates to complete assigned daily/weekly tasks.
Bring a creative "outside" perspective to the tasks/projects you are working on.
Complete a capstone project related to marketing and communications in the sports and entertainment industry.
Proactively communicate with various departments in the corporate office as well as other Legends partners throughout the country.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Currently enrolled and pursuing a bachelor's degree with major coursework in Marketing, Communications, Business Administration, or a closely related field.
SKILLS AND ABILITIES
Ability to produce and execute various forms short-form communications both internally and externally (i.e. videos, memos, email blasts, etc.)
Knowledge in marketing/communications and sales best practices.
Excellent verbal and written communication skills.
Ability to multitask multiple projects at once.
Detail oriented and highly organized with a strong work ethic.
COMPENSATION
Hourly Rate: $15.50
WORKING CONDITIONS
Location: On Site at our Frisco, Texas headquarters
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
#LI-AQ1
Dishwasher - Dos Equis Pavilion
Dallas, TX Job
The Role Clean dishes, kitchen, food preparation equipment, or utensils. Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand. Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
Clean dishes, kitchen, food preparation equipment, or utensils. Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand. Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
* Wash all china, glass and silverware
* Clean all equipment, pots and pans
* Store all equipment in proper locations
* Sweep and mop all floors in the kitchen
* Maintain a clean and safe working environment
* Transport food and equipment throughout the venue as needed
Qualifications
* Ability to work all Venue events, including extended hours, nights, weekends, and holidays
* Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
The Role To serve the high volume of visitors, it is imperative that service of the highest standard is administered daily through each employee associated with the tour department. The role of a Tour Operations staff member is to effectively give information about the venue in an entertaining, engaging and informative way.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
To serve the high volume of visitors, it is imperative that service of the highest standard is administered daily through each employee associated with the tour department. The role of a Tour Operations staff member is to effectively give information about the venue in an entertaining, engaging and informative way.
* Provide exceptional customer service to stadium visitors
* Welcome each visitor and serve them as they begin the tour
* Maintain a professional image and pleasant demeanor at all times
* Be knowledgeable about all parts of the stadium that are on the tour route and in the script.
* Facilitate a group getting through the stadium in a safe and effective way
* Work with fellow team members to keep tour route monitored in an effective manner
* Learn which tours are available on a day to day basis
* Communicate with team mates and supervisors via 2-way radio
* Ensure safety of all visitors
Qualifications:
* Have relevant customer service experience
* Must have excellent interpersonal skills
* Ability to demonstrate a positive and team-oriented attitude
* Must be comfortable serving visitors of all backgrounds and age
* Must be willing to be flexible with their schedule and daily assignments
* Ability to stand for long periods of time and walk long distances
* Ticketmaster Host experience is a plus
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Private Events Manager - Cowboys Club (Private Members Club)
Frisco, TX Job
LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises - offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit *************** and follow us on Twitter and Instagram @TheLegendsWay.
COWBOYS CLUB
Legends is the official hospitality partner of Cowboys Club. The partnership includes overseeing the food and beverage program development and management for the Cowboys Club.
THE ROLE
The Private Events Manager is based out of The Star/Cowboys Club in Frisco, TX and reports to the General Manager. It is a key leadership role, responsible for managing all aspects of the private events department. This individual will oversee event planning, execution, and post-event evaluations while leading a team to deliver exceptional experiences that align with the club's culture and standards.
ESSENTIAL FUNCTIONS
* Serve as the primary contact for all private member events, overseeing the process from the initial inquiry to post-event feedback.
* Develop and implement a comprehensive strategy for private events, ensuring alignment with club culture and member expectations.
* Coordinate the scheduling and logistics of all private events to prevent conflicts with regular club operations.
* Oversee event design, setup, and execution, ensuring adherence to client specifications and club standards.
* Lead, train, and manage a team of event staff, providing guidance, mentorship, and performance feedback.
* Collaborate with the culinary and beverage teams to create customized menus that meet member preferences and dietary needs.
* Follow all standard operating procedures (SOPs) for the private events department, ensuring efficiency and consistency.
* Monitor events in real-time to ensure seamless execution and proactively address any issues.
* Analyze event performance data to identify trends, improve processes, and enhance member satisfaction.
* Other duties as assigned
QUALIFICATIONS
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Excellent customer service
* Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
* Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly
* Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
* Ability to work independently and/or in a team environment
* Strong verbal and written communication skills
* In-depth knowledge of event logistics, including setup, execution, and breakdown.
* Understanding of how to manage relationships with vendors.
* Knowledge of food and beverage pairings, dietary restrictions, and fine dining standards.
* Awareness of health, safety, and licensing regulations applicable to events.
* Knowledge of proper etiquette for high-end events and client interactions.
* Must have computer skills: Microsoft Word, Excel.
Required Qualifications:
* Bachelor's degree in Hospitality Management, Event Planning, or a related field, or equivalent professional experience.
* 3-5 years of experience in private events, catering, or hospitality management, preferably in a fine dining or luxury setting.
* Proven leadership experience, including team management and staff training.
* Proficient in Microsoft Office Suite (Word, Excel) and event management software.
* Food Handler's and TABC required.
* Must be able to work extended hours due to business requirements including late nights, weekends and holidays.
Preferred Qualifications:
* Bilingual in Spanish
* Experience in managing events at private clubs, luxury resorts, or similar venues.
Physical Requirements:
* Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
* Ability to lift and/ or move up to 25 pounds;
* Specific vision abilities required by this job include close vision and distance vision
Environmental Working Conditions:
* The noise level in the work environment is usually moderate.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information
#LI-JM1
Sr Manager, Partnership Sales - PGAA
Frisco, TX Job
POSITION: Sr Manager, Partnership Sales DEPARTMENT: Legends Global Partnerships REPORTS TO: VP, Partnership Sales FLSA STATUS: Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
LEGENDS GLOBAL PARTNERSHIPS
Delivering for the world's largest and most complex projects, Legends Global Partnerships experts deliver innovative solutions to create integrated and meaningful partnerships, connecting our partners with the world's premier and emerging brands in a transformational way. Our comprehensive slate of consulting and sales execution services includes delivering naming and venue entitlement positions, jersey sponsorships, premier events partnerships, emerging entertainment platforms, universities, mixed-use real estate developments and more.
PGAA
Founded in 1916, the PGA of America is one of the world's largest sports organizations, composed of nearly 29,000 PGA Professionals who work daily to grow interest and participation in the game of golf.
The PGA of America has enhanced its leadership position by conducting premier spectator events, such as the PGA Championship, KitchenAid Senior PGA Championship, KPMG Women's PGA Championship, and the Ryder Cup, as well as significant philanthropic outreach initiatives and award-winning golf promotions. PGA Professionals bring energy to the game all around the world through engagement at their clubs and in their communities, inspiring individuals of all ages and diverse backgrounds to learn and play the game of golf.
By the numbers - nearly 29,000 PGA Professionals, 41 PGA Sections, 10,000 Golf Facilities Staffed with PGA Professionals, 2 PGA-Owned Golf Clubs, 32.1M Golfers Reached, 2 Annual Industry Shows, 4 Major Spectator Championships, 3 Junior Championships, 6 Member Championships, 550+ Employees Nationally, contributing to the $84.1B golf industry in the U.S.A., contributing $3.94B annual charitable impact of the industry, and 650M households in 200+ countries and territories reached by broadcasts of PGA Championship events annually.
THE ROLE
The Sr Manager, Partnership Sales will act as a high-level individual sales contributor, helping to identify, source, negotiate and close new partnerships with a focus on our Legends golf business. They will connect directly with brand decision makers on a regular basis to increase market awareness and solicit new partnership engagements. The ideal candidate possesses a strong passion for golf, sales development, and positive enthusiasm for collaboration with teammates.
ESSENTIAL DUTES AND RESPONSIBILITIES
* Be accountable for annual revenue goals, pipeline management and growth goals.
* Individual contributor yet strategic thinker to drive long-term partner opportunities, while executing against short-term go-to-market sales strategies.
* Self-starter who likes to develop and build partner opportunities from the ground up.
* Leverage network, relationships, and cold outreach to identify potential new partnerships.
* Create newsworthy innovative partnerships that pioneer new categories, inventory, campaigns/platforms, and/or partner integrations.
* Develop a deep understanding of target partner categories.
* Stay ahead of sponsorship/marketing trends and knowledge of the golf marketplace, bringing innovative ideas to enhance partnership offerings.
* Ability to prospect through extensive company and executive research for strategic market engagement.
* Ability to construct a brand prospect pipeline and creative outreach plan (via targeting and qualifying leads. through calls and referrals) for potential opportunities with regional, national, and international companies.
* Ability to establish and maintain relationships with prospects and clients from VPs through the C-suite.
* Communicate with external executive staff and stakeholders to coordinate meetings and other touchpoints throughout the sales process.
* Collaborate with internal and external staff to plan, ideate, and develop strategic marketing platforms to present to new prospects.
* Coordinate with Legends Global Partnerships teammates to maximize efficiency and effectiveness of sales process, inclusive of managing and maintaining internal communication platforms (i.e., CRM).
* Self-motivated with entrepreneurial spirit.
* Possess an optimistic team attitude and competitive desire to be the best.
* Other duties and projects as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Proven track record in closing long-term, six to eight figure integrated partnerships.
* High-level relationships at large corporations, particularly companies with national and global sponsorship portfolios.
* Demonstrates experience using sales materials and market insights to craft strategy and narrative.
* Storyteller with experience communicating the benefit of partnership opportunities to clients. • Outstanding written and verbal communication skills to develop strong working relationships with partners, teammates, and other stakeholders.
* Capacity to meet challenging sales objectives in a high profile, competitive marketplace.
* Ability to manage a high level of detail across multiple projects and to prioritize efficiently.
* Expertise in identifying opportunities, developing strategies, and negotiating creative solutions.
* Familiarity with television and digital / social media.
* Creativity to develop strategic and purpose driven partnership platforms.
* Experience in building out innovative presentations in PowerPoint.
* High emotional intelligence, intellectual curiosity and desire to grow professionally.
* Ability to prioritize and meet competing deadlines independently.
* Ability to manage multiple tasks simultaneously, while remaining organized, efficient and calm under pressure
* Proven ability to work collaboratively in a team-oriented environment
EDUCATION AND/OR EXPERIENCE
* Bachelor's degree preferred
* Minimum of 6+ years of successful corporate sales, premium sales, or brand sponsorship sales experience directly in sponsorship/corporate partnerships.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site - PGAA
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
#LI-EF1
Concessions Stand Captain at AT&T Stadium
Arlington, TX Job
The Role A Stand Captain is responsible for the supervision of non-profit groups and providing quality food and beverage service to each guest. Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
A Stand Captain is responsible for the supervision of non-profit groups and providing quality food and beverage service to each guest.
* Maintain a first level relationship between the NPO groups and Legend's Management.
* Ensure that their assigned NPO group has proper staffing levels, follows menu recipes when preparing food and is operating the stand efficiently and safely.
* Monitor the inventory levels throughout the event and make sure the stand does not run out of product.
* Responsible for conduction pre- and post-event inventories, making sure NPO groups make timely deposits and that the rules and regulations, as outlined in the NPO training manual, are followed.
* Solve problems to the best of their ability and call additional help when needed.
* Under the direction of the Lead/Supervisor, operates point of sale (POS) system and serves guests in accordance with Legends Hospitality Management Service Standards and applicable Operational Stand
* Provide excellent customer service
* Trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
* Manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
* Other duties as assigned
Qualifications:
* Must be available to work all Toyota Stadium Events; roughly 22 events throughout the season
* Ability to work independently and/or in a team environment
* Must be at least 21 years of age
* Must have Alcoholic Beverage Commission Certification and Food Handlers Certificate
* Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms
* Ability to lift and carry items weighing up to 50 pounds
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Sterile Technician - OR
Grapevine Job In Grapevine, TX
Assured Nursing is currently seeking a Sterile Technician for a contract position in Grapevine Texas. This is a 3p-11p, 15:00:00-23:00:00, 8. in the . The ideal candidate will possess a current state license as a Sterile Technician and have at least 2 years of recent experience as a OR Sterile Technician.
Runner, Suites at AT&T Stadium
Arlington, TX Job
The Role The Suite/Premium Services Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Services Department specifically in the Bars, Suites, In-Seat or Restaurant environment.
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities
The Suite/Premium Services Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Services Department specifically in the Bars, Suites, In-Seat or Restaurant environment.
* Provide our guests with personal service and attention to detail to exceed their expectations
* Serve food, soda, water, wine, draft beer, and bottled beer
* Work as a team with fellow associates and other service departments within venue
* Support the service staff by clearing/cleaning tables and running food
* Fulfill the assigned opening and closing duties
* Set up and maintain a clean, neat and safe work area
* Must be knowledgeable of other food, beverage and retail outlets within the venue
Qualifications:
* Must be at least 18 years of age
* Ability to interact with guests in order to assure guest satisfaction
* Ability to interact with co-workers in order to assure compliance with company service standards
* Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
* Ability to multi task in a fast paced, team orientated setting
* Must be able to read, speak and write English in order to communicate with guests
* Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
* Ability to work all Venue events, including extended hours, nights, weekends, and holidays
* Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
* Must have two (2) to three (3) years working in a fast-paced bar, high-end club, or restaurant
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Culinary School Student Internship/Externship at AT&T Stadium
Arlington, TX Job
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Role This position is for current Culinary Institute of America students or Culinary School of Forth Worth students seeking a qualified internship/externship ONLY.
A Cook is responsible for the food preparation, execution, and delivery of safely handled food to the customer facing employees for service.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities::
A Cook is responsible for the food preparation, execution, and delivery of safely handled food to the customer facing employees for service.
• Must maintain a friendly, positive attitude and a professional demeanor at all times.
• Report for scheduled event on time and report to assigned area in a timely manner.
• Fulfill the assigned opening and closing duties.
• Report to direct supervisor for prep lists and time lines of the days tasks
• Carry out assigned tasked in a timely and safe fashion using correct recipes.
• Constant maintenance of walk-in coolers, reach-ins, dry storage and all work areas.
• Must have extensive knowledge of all menus being offered including specials.
• Communicate with Supervisors, Attendants, Runners, Chefs and Legends Management.
• Work as a team with fellow associates and other service departments within venue.
• Attention to detail that will exceed expectations.
• Maintain a clean, sanitary and orderly setting within the kitchen.
• Complete closing duties and checkout with manager/supervisor.
• Must know the “layout” of the kitchen and back of the house area where you are working, (i.e. - know where the closest First Aid office, bathroom and staircase are), and be able to direct staff and guests to their designation.
• Must be aware of other food and beverage outlets within the venue.
• May be re-assigned to a different location in certain situations based on the venue's needs. Other duties and assignments may apply.
• Must be able to work a flexible schedule to meet service demand levels, including days, nights, weekends and holidays.
Qualifications:
• High School Diploma or GED equivalent; degree or certificate in culinary arts preferred.
• Must have two (2) to four (4) years working in a fast paced restaurant, caterer or other relevant food service area.
• Must be proactive, self-motivated, organized and the ability to prioritize as needed.
• Must be clean and constantly aware of sanitation procedures.
• Ability to work under pressure and adapt to change quickly.
• Must be Punctual and dependable.
• Must be able to read and retain information (i.e. recipes, prep lists, menus, and signage).
• Must be able to perform simple mathematical calculations.
• Must be able to speak and read Basic English.
• Must be able to work well with others in a stressful environment.
• Able to move quickly and act on assigned duties.
• Must maintain personal hygiene and a well groomed appearance.
• Ability to walk long distances and stand for extended periods of time.
• Must be able to stand, kneel, lift (at least 30 pounds), carry items, push carts, walk at a fast pace, and bend down.
• Faced paced, professional kitchen in close quarters to fellow workers.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.EducationPreferred
High School or better
Licenses & CertificationsPreferred
Food Handler's
ServSafe-food handling
SkillsPreferred
Communication
Barback (AT&T Discovery District)
Dallas, TX Job
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Role The Barback is responsible for providing supplies and providing the bartender with items upon request that help assure exceptional guest service specifically in the Restaurant environment.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities::
The Barback is responsible for providing supplies and providing the bartender with items upon request that help assure exceptional guest service specifically in the Restaurant environment.
• Responsible for stocking bar items daily and filling the ice bins as needed.
• Anticipate needs throughout the shift.
• Assist in keeping all areas clean and organized.
• Report timely to work and prepared to start at the starting time. Know your work area and set up as directed.
• Abide by the operating standards outlined in the policy and procedure manual.
• Ensure prompt, quality service is provided.
• Perform other related duties, tasks and responsibilities as required from time to time.
Qualifications:
• All applicants must be at least 18 years of age.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multi task in a fast paced, team orientated setting.
• Must be able to read, speak and write English Language in order to communicate with guests.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Ability to work all AT&T Discovery District events, including: extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have two(2) to three(3) years working in a fast paced bar, high-end club, or restaurant
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Tour Ambassador at AT&T Stadium
Arlington, TX Job
The Role The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports directly to the Tour Ambassador Supervisor.
Company Overview:
Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.
Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.
Responsibilities:
The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports directly to the Tour Ambassador Supervisor.
* Greeting guests as they enter assigned areas.
* Ensuring safety of our guests while waiting, on tour or in assigned areas.
* Providing facts and historical information about the city, visible landmarks, pointing out features of interest and answering questions.
* Conduct in-depth, specialized talks and walking tours of the Observatory.
* Providing a high level of customer service for the guest, resolving issues and referring issues to a Supervisor as necessary to ensure a pleasant experience.
* Create and prepare specified tour material as needed.
* Ability to perform and present information in a concise, legible manner to our guests - must be able to speak loudly and clearly and have a commanding presence.
* Performs other duties as necessary or required by management.
* Non-traditional hours (Nights, Weekends & Holidays as necessary)
Qualifications:
* Bachelor's Degree
* Minimum 2-4 years' tour guide or related experience, preferably in an attraction, entertainment or hospitality environment.
* HIGH level of demonstrated professionalism and customer service.
* Local Tour Guide license preferred.
* Excellent written and verbal skills - multi-lingual a plus.
* Proficient in Microsoft Office (Word, Excel, Power Point) - an interest and proficiency in interactive presentations and social media is a plus.
* Quick learner with ability to handle multiple projects and meet deadlines.
* Entrepreneurial spirit, energetic and outgoing personality with a creative, and a proactive approach to work.
* Pre-existing knowledge of the area history and familiarity with area landmarks preferred.
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
IT & AV Technician
Arlington, TX Job
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Reporting to the Venue Technology Manager, the IT Technician supports all technology needs at the National Medal of Honor Museum including the Griffin Institute training theatre, all group and special events. This includes on-site level 1 support for point-of-sale, payment, audio visual, desktop support and various other systems critical to the business operation.
Pay and Benefits:
Hourly pay range: $22-24/hr
Full-time benefits include a generous benefits package; medical, dental, vision, life and disability insurance, paid vacation, parental leave, wellness program, and 401k plan.
Essential Functions:
Deliver on-site Level 1 support for point-of-sale, payment, audio visual, CMS, and various other systems that are critical to business operations.
Complete daily checklists to ensure all systems and venue tech are operational.
Maintain a working knowledge base of all proprietary venue technology.
Monitor and provide support for all operating system issues.
Ensure applications are maintained and operated consistent with compliance and regulatory requirements e.g. PCI
Be a point of contact for 3rd party vendors associated with venue technology as directed by the Venue Tech Manager -troubleshoot, replace or coordinate replacement of defective hardware
Execute hardware and software upgrades and patches as outlined by the Venue Technology Manager
Maintain an inventory of all hardware devices.
Ensure all technical support issues are logged in Legends ticketing system.
Maintain a thorough knowledge of the organization and adhere to all organizational technology standards.
Maintain an open line of communication with Legends IT group and be a point of contact for all IT related issues and inquiries at the venue.
Work with Corporate Infrastructure team to deploy and maintain IT infrastructure and enterprise systems such as corporate email, security, Accounting/Finance systems, collaboration tools, etc.
Attend meetings with the operations and special events teams to understand and deliver venue technology needs for a variety of special or private events.
All other duties as assigned.
Skills and Qualifications:
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's Degree in IT related field preferred or equivalent experience
1-3 years of relevant IT support ideally in the Hospitality or Tourism industry
Experience with Windows 10 and Microsoft Office 365 suite of products
PCI risk and compliance experience
Excellent interpersonal and communication skills
IT Management tools (e.g. Active Directory)
Ability to lift/push/pull up to 30 pounds regularly and occasionally up to 50 pounds.
Must be able to work nights, weekends, and holidays to reflect the business needs of the museum
Experience with an IT ticketing solution to track and manage issues and requests
Experience managing external vendors delivering managed IT services
Relevant technical certifications preferred
A wide base of experience in one or more technologies, including systems, client technologies, network, business intelligence and analytics
Excellent written and verbal communication skills, with the ability to communicate with all levels of staff
Strong organizational skills with the ability to prioritize workload and multitask in a fast-paced environment
Strong problem solving and creative skills, and the ability to exercise sound judgment
High level of integrity and dependability with a strong sense of urgency and result-orientation
National Medal of Honor Museum
The National Medal of Honor Museum in Arlington, Texas will serve as the premier national institution dedicated to the stories, impact, and legacy of the service members who went on to become Medal of Honor recipients.
The National Medal of Honor Museum is a humbling endeavor that will take visitors on a narrative journey through the life stories of ordinary people who made extraordinary choices above and beyond the call of duty. The Museum footprint encompasses over 100,000 square feet, cornering five acres of waterfront in Arlington, Texas. Over 31,000 square feet of Exhibition Galleries as well as dedicated spaces for meetings, symposiums, memorials, and ceremonies.
The Museum is also headquarters of the National Medal of Honor Griffin Institute, an organization that addresses our nation's character gap and fills it by focusing on the values and valor of the Medal of Honor and all who have earned it. For more information, visit *******************
Legends
Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide - Global Attractions, Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ- offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including attractions; professional sports; collegiate; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit *************** and follow us on Facebook, Twitter, and Instagram @TheLegendsWay.
Legends manages all operations across ticketing, special events, food & beverage and retail for Attractions partners including the tour experience, ticket sales, hospitality offerings, special events, and sponsorship - all to elevate the guest experience at the top. Some of the venues include One World Observatory in NYC, The View at the Shard in London, Sky View Observatory in Seattle, National Medal of Honor Museum, and more!
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.