Career Source Retail Associate
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Entry S Orange Blossom Trail Headquarters - Orlando, FL Full Time $13.00 HourlyDescription
Goodwill Industries of Central Florida provides opportunities for every member in our community to develop their full potential. Since 1959, Goodwill Industries of Central Florida has been fulfilling its mission of “Building Lives That Work.”
We provide tools that help people find meaningful work and achieve their goals. Goodwill's Mission Impact programs provide job skills training, job placement, and supportive work opportunities for people with common barriers to employment. Goodwill Industries of Central Florida also offers community members and employees access to the Prosperity Platform to improve economic mobility.
SUMMARY
Work Transition Program participants gain valuable retail experience while receiving coaching on the job. Work Transition Program participants are expected to engage in on the job training activities, one to one coaching for job readiness, and weekly financial planning guidance. Program participants rotate through assigned jobs during their twelve-week program.
PROGRAM PARTICIPANT DUTIES & RESPONSIBILITIES
Participate in hands-on job training in a retail store.
Actively learn new job skills through daily coaching by an assigned Skills Trainer.
With guidance from your Skills Trainer, regularly review skills checklists for assigned job duties to identify areas of strength and areas for improvement.
Participate in daily team meetings to understand store team objectives and expectations.
Spend up to four hours a week of program time participating in workshops and one-to-one coaching.
Engage in a variety of tasks across different store departments to build a diverse skill set.
Adhere to work schedule and attend all program activities.
Communicate effectively with assigned Community Employment & Training Specialist and Prosperity Planner.
Complete an updated resume and complete mock interview training.
Complete a “Prosperity Plan” outlining your goals and plans for financial growth.
Regularly provide feedback to make the most of your program experience.
QUALIFICATIONS/COMPETENCIES
A willingness to learn and engage in on-the-job training.
Commitment to following program guidelines and workplace policies.
Ability to work in a team-oriented environment and follow instructions.
Open to feedback and coaching to support professional development.
Willingness to rotate through different job roles and responsibilities to gain diverse experience.
PHYSICAL AND ENVIRONMENTAL EXPECTATIONS
Regular standing and walking in a retail environment.
Ability to lift and carry items up to 15 lbs., with occasional lifting of up to 25 lbs.
Use of appropriate material handling equipment or assistance for heavier items.
Ability to follow safety guidelines and report any workplace hazards.
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management N Melbourne - Melbourne, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Retail Sales Associate - Island Park - Store #136
Fort Myers, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - McGregor - Store #157
Fort Myers, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - Naples Park - Store #155
Naples, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - Heritage Bay - Store #161
Naples, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Evenings & Weekends Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
Bilingual Preferred
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - Pine Ridge - Store #148
Naples, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - Punta Gorda - Store #149
Punta Gorda, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time & Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - Estero - Store #151
Estero, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - West Cape #163
Cape Coral, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Retail Sales Associate - Chiquita -Store #154
Cape Coral, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time and Part time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management Viera - Rockledge, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management Winter Park 5236 - Winter Park, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Retail Sales Associate - Bonita Commons #137
Bonita Springs, FL Jobs
Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.
Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.
Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
* Health, vision and dental plans
* 403(b) retirement plan
* Paid holidays
* Personal time off (PTO)
* Employee Assistance Program
* Store Discounts
* Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management Palm Bay 5248 - Palm Bay, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management Lake Nona - Orlando, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management SOBT - Orlando, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management Deland 5246 - Deland, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Keyholder
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Osceola Village - Kissimmee, FL Full Time High School $26,642.00 - $37,298.00 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority
Keyholder Full Time
Sales Associate Job At Goodwill Industries of Central Florida
Job Details Management Port Orange 5254 - Port Orange, FL Full Time High School $16.00 - $16.00 Hourly None Any RetailDescription
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
ESSENTIAL FUNCTIONS/DUTIES
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
Qualifications
QUALIFICATIONS/COMPETENCIES
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
PHYSICAL REQUIRMENTS
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
CRITICAL PERFORMANCE FACTORS
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience:
High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability:
Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills:
To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities:
This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority:
No Purchasing Authority