Sales Associate Jobs At Goodwill Industries of Central Florida

Job Details Management N Melbourne - Melbourne, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Evenings & Weekends Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. Bilingual Preferred BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time & Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time and Part time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Job Details Management Viera - Rockledge, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Job Details Management Winter Park 5236 - Winter Park, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Goodwill INDUSTRIES OF Southwest Florida, INC. Retail Sales Associate Full time / Part Time Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor. Required Experience: High school diploma or the equivalent preferred. Retail experience preferred. Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate. BENEFITS AND EMPLOYEE WELL-BEING * Health, vision and dental plans * 403(b) retirement plan * Paid holidays * Personal time off (PTO) * Employee Assistance Program * Store Discounts * Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect: We treat all people with dignity and respect. Stewardship: We honor our heritage by being socially, financially, and environmentally responsible. Ethics: We strive to meet the highest ethical standards. Learning: We challenge each other to strive for excellence and to continually learn. Innovation: We embrace continuous improvement, bold creativity, and change.

Job Details Management Palm Bay 5248 - Palm Bay, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Job Details Management Lake Nona - Orlando, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Job Details Management SOBT - Orlando, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Job Details Management Deland 5246 - Deland, FL Full Time High School $20.09 - $20.09 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Job Details Osceola Village - Kissimmee, FL Full Time High School $26,642.00 - $37,298.00 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority

Job Details Management Port Orange 5254 - Port Orange, FL Full Time High School $16.00 - $16.00 Hourly None Any RetailDescription Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities. ESSENTIAL FUNCTIONS/DUTIES 1. Ensures 100% world-class customer service 2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable. 3. handling and processing of incoming donation flow in and out 4. Ensures loss prevention and risk management policies and procedures. 5. Ensures a neat, clean, organized, and safe facility. 6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory. 7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing. 8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required. 9. Performs assigned duties within the framework of our Guiding Principles and Core Values. 10. May be asked to participate in activities outside of Goodwill. 11. Attends in-service and related training as assigned by the TL. 12. Performs other duties as assigned by the TL. Qualifications QUALIFICATIONS/COMPETENCIES 1. Experience in business setting preferred. 2. G.E.D. or high school diploma preferred. 3. Basic computer skills required. PHYSICAL REQUIRMENTS 1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member. 2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required. SPECIAL REQUIREMENTS 1. Must be willing and able to work evenings and weekends. 2. Must have a reliable means of transportation. CRITICAL PERFORMANCE FACTORS 1. Efficiency (Location vs goal) 2. Transaction Value (Location vs goal) 3. Donor Value (Location vs goal) 4. Sales per Labor Hour vs LY (Location vs goal) 5. Sales vs Budget (Location vs goal) 6. Payroll as a percent of revenue (Location vs goal) 7. Retention (New Hire 90 day retention and annual retention vs LY) 8. Customer Service (Internal and External) 9. Operations - GGC Internal Audit metric score 10. Safety GGC Safety metric score 11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues 12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance) 13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback) 14. Work Quantity One-Day Processing, consistently meets production count goals Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience. Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors. Purchasing Authority: No Purchasing Authority