Customer Success Specialist
Girikon Job In Phoenix, AZ Or Remote
Job Responsibilities:
Provide support and training to the customer service team.
Establish and maintain a good strategic advisor relationship to increase the sales of the organization.
Ensure proper implementation of business growth strategies.
Develop and implement efficient customer success strategies.
Collect data to clearly understand the needs of the customers.
Take care of customer satisfaction by coming up with customer support content.
Discuss points related to customer satisfaction with the higher officials.
Job Skills:
Bachelor's degree in Business administration or other related courses.
Proven experience as a Customer Success Specialist or in other relevant roles.
Knowledge of customer success strategies and sales growth strategies.
Excellent verbal and written communication skills.
Inspiring leadership qualities and strategic planning skills.
Analytical mind and problem-solving ability.
Good team player and multitasker.
Benefits
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Health Care Plan (Medical, Dental & Vision)
Training & Development
Work From Home
Stock Option Plan
Life Insurance (Basic, Voluntary & AD&D)
Salary
$95,000-$120,000 Per year
Lead Engineering Support Technician - Onsite
Tucson, AZ Job
Country:
United States of America Onsite
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Department Role
Our Effector Power and Analog Design department is looking for a Lead Engineering Support Technician. A Lead Engineering Support Technician is responsible for the building, installing, troubleshooting, repairing, and inspecting Engineering circuit card assemblies, cable, and harness systems. Work includes Engineering prototyping, field service, and repair of returned materials. Candidates will be able to rework and modify Engineering micro-sized components on CCAs, prototype sub-assemblies, completed assemblies, cables, and harness systems per Engineering drawings, schematics, or work instructions.
The successful candidate will demonstrate the skills and knowledge required to effectively and efficiently repair or replace defective Engineering micro-components and wiring to ensure installations meet Engineering conformity. This individual will demonstrate effective cable and harness repair techniques using acceptable practices including splicing, crimping, soldering, and pinning of wiring. The candidate will ensure that all work performed is properly and completely documented and ready for use. Verification and inspection may be required, and candidate will need to be able to identify and document findings per authorizing protocols. The candidate will also provide on-the-job recommendations in solving hardware integration issues with mid and upper-level Engineering and Leadership. The candidate will comply with the company's FOD program, tool control program and all safety regulations. The candidate may perform duties at various company locations.
What You Will Do
Modify, rework, and populate Engineering CCA's, assemblies, and subassemblies to ensure proper operation per established criteria. Perform required repairs to returned and damaged units to an operational state. This includes:
Micro-soldering under a microscope for an extensive period.
Build cables and harnesses from schematics.
Quality verification and inspection under a microscope
Identify, repair, and replace wire harnesses and cable assemblies.
Replace mechanical and electrical components.
Operate multi-meters or basic ohmmeters to conduct point-to-point current connection.
Recognize failures, isolate problems, and suggest appropriate corrective action.
Keep management appraised of potential problems or identified risks that may negatively affect program schedule or quality.
Provide support and feedback to the Engineering development team.
Qualifications You Must Have
Typically requires an Associate degree or other 2-year post high school training with a minimum of 8 years relevant experience
Experience with Solder, mechanical, quality standards, processes, and/or documentation.
Verification and inspection experience with associated standards, processes, and/or documentation.
Experience with cable and harness assembly, fabrication, and/or rework.
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer
CCA manufacturing experience and associated fabrication standards, processes, and documentation.
IPC J-STD-001 solder certification.
IPC 610 and 620 acceptability certification and inspection experience.
Motivated self-starter with the ability to use good judgement and work independently or collaboratively.
Ability to perform quality work within a fast-paced Engineering technical support environment.
Solder rework equipment to include reflow oven, mini-wave, pre-heater, hot air pencil, and de-solder tools.
Ability to work with fabrication processes such as bonding, cleaning, coating, and mechanical fasteners.
Ability to read and comprehend work instructions, short correspondence, memos, schematics, detailed electronic blueprints, and other similar authorized drawings and documents.
Ability to establish customer priorities and manage multiple tasks successfully.
Must have experience using hand tools such as soldering iron, cutters, wire strippers, and electric heat gun.
Assembly, fabrication, and rework experience of micro-size components on circuit card assemblies.
Existing secret security clearance.
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
If applicable/optional - Relocation Eligibility
Learn More & Apply Now!
RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation.
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
Location Info and/or Links:
Tucson, AZ: **************************************************************
The salary range for this role is 56,000 USD - 112,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Salesperson
Tucson, AZ Job
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets
Daily deposits next morning after sale
Bonuses, are performance based and paid every month on the 15th
Residuals are paid on the anniversary date of the clients sale.
Customer Service Manager
Remote or Bellevue, WA Job
At Xenon arc, we're transforming how producers connect with their customers.
We partner with leading companies-ranging from industrial chemical manufacturers to global food ingredient providers-to solve complex challenges in reaching and serving hard-to-access markets. By acting as an extension of our clients' brands, we help them grow sales, optimize operations, and embrace digital transformation.
Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don't just distribute products-we create solutions that strengthen client-customer relationships and build lasting success.
The Customer Service Manager is responsible for overseeing and managing the customer service department to ensure exceptional customer experiences. This role involves developing and implementing strategies to enhance customer satisfaction, leading a team of customer service representatives, and collaborating with other departments to improve overall customer support processes.
FLSA Classification
Exempt
Reports to
VP, Operations
Essential Job Duties
Lead, coach, and mentor a team of customer service representatives
Foster a positive and collaborative team culture, encouraging continuous improvement
Develop and implement strategies to enhance overall customer satisfaction
Analyze customer feedback and implement improvements based on findings
Evaluate and streamline customer service processes to improve efficiency and effectiveness
Work closely with cross-functional teams to address customer issues and implement solutions
Provide ongoing training to customer service representatives to ensure a high level of product and service knowledge
Identify training needs and develop programs to address skill gaps
Establish key performance indicators (KPIs) and monitor team performance against set benchmarks
Conduct regular performance reviews and provide constructive feedback to team members
Allocate resources efficiently to meet customer service goals
Manage staffing levels to ensure adequate coverage during peak periods
Liaise with other departments to address customer issues and improve overall customer experience
Communicate effectively with customers and internal stakeholders to resolve complex issues
Ensure that the customer service team complies with company policies, procedures, and industry regulations
Basic Qualifications
Bachelor's degree in business administration or management with relevant work experience in a customer service role
Proven experience working as a Customer Service Lead, Retail Manager or Assistant Manager, required
Proven experience in a people management role, with a track record of success in leading and developing high-performing teams
Intermediate proficiency using Microsoft Office Suite is required. Experience with CRM software and/or D365, a plus!
Excellent verbal and written communication skills to ensure effective communication with direct reports, customers, and internal teams
Demonstrated ability to effectively collaborate with internal and external teams across different departments to achieve common objectives
Strong analytical and problem-solving skills to identify issues, develop solutions, and make data-driven decisions
Ability to maintain professionalism and integrity while navigating challenging customer interactions, ensuring a positive representation of the Company
Ability to multitask and prioritize tasks in a fast-paced environment
Strong team player; motivated and extremely customer centric
Benefits:
We offer competitive benefits: 2 medical plan offering generous employer contributions, 100% employer paid dental, and vision for employees, a 401k with company match, free parking options, and paid holidays, vacation & sick time!
Location & Commitments
Full-time, permanent
Reports to office HQ in Bellevue, WA
Work Schedule: 4 days in-office, 1 day work from home
Physical Demands
Must be able to remain in a stationary position
Must be able to operate a computer
Travel Required
Minimal (up to 10%)
Equal Employment Opportunity Statement
It is the policy of Xenon arc to grant equal employment opportunity to all applicants and employees without regard to race, color, national origin, ethnicity, marital status, parental status, disability, veteran status, age, religion, political affiliation, gender, sex, gender identity, or sexual orientation. It is the intent and desire of Xenon arc that equal employment opportunity will be provided in all phases of the employment relationship. Xa is a Title VII employer and strictly prohibits any type of discrimination or harassment based on any of the characteristics mentioned above. Employment opportunities and pay are and shall be open to all qualified applicants solely based on their experience, skills, and abilities. "#LI-DNI"
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Renewals & Presales Support Specialist
Remote or Phoenix, AZ Job
Renewals & Presales Specialist
Hybrid: Phoenix, AZ
Renewals Support
Oversee tracking of upcoming renewal opportunities, secure quotes, and distribute notifications to sales teams.
Cultivate and manage relationships with suppliers and distributors for renewal contracts.
Leverage data analytics to inform decision-making processes, including identifying trends and patterns in renewal contracts.
Evaluate the effectiveness of renewal strategies using key performance indicators (KPIs) and metrics.
Presales Support
Provide expert guidance on cloud licensing options and renewals for suppliers.
Oversee the setup and provisioning of Cloud SaaS service accounts and licensing.
Manage client license renewal requests, quotes, and orders through various system portals and applications.
Track and report on the financial status of cloud license orders and support finance teams with invoicing processes.
Administer the Supplier Incentive program, including managing claims, referrals, and direct submissions to suppliers.
Qualifications
2-4 years of experience in lifecycle management, sales administration, licensing administration, contract management, and/or supplier incentive management.
Strong analytical skills and ability to analyze data and make data-driven decisions.
Strong verbal and written communication skills.
Proven ability to work independently and take initiative.
Self-motivated and goal-oriented with a high level of personal accountability.
Strong problem-solving skills and proactive communication.
Adaptability and resilience in a dynamic, fast-paced environment.
Additional Skills & Attributes
Emphasis on data analytics and decision-making processes.
Focus on evaluating renewal strategies using KPIs and metrics.
Why work at MicroAge?
At MicroAge our team members are our smartest investment-in addition to our award-winning company culture and associate engagement and recognition initiatives-our benefits package is an important way of showing them that. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that's landed us on the Phoenix Business Journal's Best Places to Work nine times.
MicroAge Benefits-to Name a Few!
· Comprehensive health, dental, vision, and 401K plans
· Company paid basic life insurance, long term disability, and parental leave
· Quarterly company contribution towards Health Savings Account (HSA)
· Flexible hybrid work schedule
· Frequent performance recognition awards
· PTO and Paid Holidays
· Associate Referral Bonus
· Military Differential Pay for Active Military Associates
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
401(k)
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance
Work from home
Shift:
8 hour shift
Senior Field and Corporate Events Manager
Remote Job
FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the FireMon.com domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at ********************
We are looking for a seasoned, data-driven, and strategic Senior Field and Corporate Events Manager to lead and execute our corporate and field event strategy. This role requires a senior-level marketer who can flawlessly manage event logistics while also shaping the overall event strategy to drive business growth. You will collaborate closely with sales, channel partners, and marketing leadership to design high-impact event programs that generate measurable pipeline and revenue.
Event Strategy and Execution Develop and drive a comprehensive event strategy that aligns with company goals, supports sales pipeline growth, and enhances brand awareness.Own the planning, execution, and evaluation of corporate events, tradeshows, and field marketing programs (including in-person, virtual, and hybrid events).Work cross-functionally to integrate events into broader marketing campaigns and ensure seamless pre- and post-event engagement.Partner with sales leadership and regional teams to ensure event selection and execution support revenue targets.Identify and propose new event opportunities, innovative engagement strategies, and high-impact sponsorships to increase brand visibility and customer engagement.
Event Operations & LogisticsLead the end-to-end management of event logistics, including venue selection, vendor negotiations, promotional items, booth design, staffing, and on-site execution.Oversee tradeshow sponsorships and participation, ensuring strategic alignment with key sales objectives.Develop and maintain relationships with key industry organizations and event partners to maximize FireMon's event presence.Work closely with channel partners to create and execute joint event initiatives that drive pipeline and strengthen partnerships.
Measurement & ReportingOwn event performance analytics-track and report on event effectiveness, including leads generated, pipeline influence, and ROI.Establish key performance indicators (KPIs) and provide recommendations to optimize future event investments.Propose data-driven event investment strategies to maximize budget impact and increase engagement with key target audiences.
What You'll Bring7+ years of experience in event marketing, field marketing, or corporate events, preferably in B2B cybersecurity, SaaS, or technology industries.Proactive, strategic mindset-ability to take ownership, bring fresh ideas to the table and execute with precision.Deep expertise in event strategy, demand generation, and sales alignment to drive measurable business outcomes.Proven experience managing corporate events, field events, and tradeshow participation, including budgeting and vendor management.Strong analytical skills-ability to assess event performance, derive insights, and make data-driven decisions.Excellent project management skills with the ability to manage multiple large-scale events simultaneously.Outstanding communication and collaboration skills to work effectively across marketing, sales, and partner teams.Willingness to travel as needed for event execution.
Remote Payment Poster
Remote or Lincoln, NE Job
The Remote Payment Poster on the TELCOR Revenue Cycle Services (RCS) team is responsible for performing payment application functions for TRCS customers. These responsibilities include but are not limited to manual and electronic payment entry, deposit verification, daily reconciliation, investigating variances, and posting payment corrections. Employees in this position will work remotely; accommodations to work in the office will be made based on space in the Lincoln, NE office and job duties. Employees may be asked to come to the Lincoln, NE office for meetings or training on an as needed basis. TELCOR Revenue Cycle Services The TELCOR Revenue Cycle Management Solution is the most powerful and secure solution on the market and TELCOR RCS allows labs to outsource their billing to experienced revenue cycle professionals, while gaining complete access and transparency to their data.
Requirements
Ability to effectively and professionally communicate, both in writing and verbally with tact, diplomacy and respect for others
Must have strong mathematical skills and attention to detail
Must be able to work independently and with team to achieve individual and team goals
Must be able to apply critical thinking and appropriate discernment in all activities and job functions before taking action or initiating communication
Must have a thorough understanding of Windows operating system environments and Office tools; e.g., Word , Excel
Ability to demonstrate understanding of the structure, key issues, language and the general billing environment with an ability to discuss and explain current and emerging issues, including TELCOR products and services applicable to those needs
Ability to read and interpret an EOB from a payer is preferred
Knowledge of medical billing and insurance terminology is preferred
Minimum of one (1) year of medical or healthcare related payment entry experience and/or equivalent accounting experience is preferred
TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other characteristic protected by law.
All trademarks, service marks, trade names, trade dress, product names and logos appearing herein are the property of their respective owners.
Microsoft, Windows, Crystal Reports and SQL Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Entry-Level Management - work from home (code 7669)
Remote or Kent, WA Job
If you are reading this and do not like your current job or don't have a job, I have great news for you. The CV Organization of Globe Life is looking to expand operations in Washington and surrounding states, and we are looking for motivated, driven, and intelligent people. Your starting income would range from 55,000 to 80,000, depending on how hard you work.
We are looking for candidates interested in supervising and managing team members. No management experience is needed, and we provide full training. Contact us if you are interested and don't mind hard work.
Experience in customer service or training will be an advantage. Our Benefit Representatives meet with members of labor unions, credit unions, associations, and parent groups. You will review the family's existing benefits, explain additional benefits, and handle the enrollment.
Remote Pilot Operator at ABE
Remote or Allentown, PA Job
. We are looking for an experienced Part time Controller Training Solutions (CTS) Remote Pilot Operator (RPO) to join the SAIC team providing air traffic controller training services for the Federal Aviation Administration (FAA) at the Allentown ATCT (ABE) located in Allentown, PA.
Job Description:
The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology.
The candidate will be required to complete the following certifications: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions).
SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 25,000+ employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in Reston, VA.
The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day.
To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities. Candidates selected for this position will be expected to travel, supporting ATC training requirements in various locations.
Qualifications
Required Qualifications:
* Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood
* US Citizenship is required with the ability to obtain and maintain a Public Trust clearance
Desired Skills and Experience:
* Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors)
* Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required
* Effective oral and written communications skills
* Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required
* Effective team building skills
* MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.)
* Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.)
* Basic familiarization or experience with pilot/controller communications or phraseology
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Overview
SAIC is a premier Fortune 500 technology integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Senior Director, Field Site Operations
Phoenix, AZ Job
Role The Applied Global Services (AGS) Division is seeking a Senior Director, Site Operations to provide strategic leadership to a customer location supporting the Applied Materials business strategy. This position will provide strategic leadership over FPM, Quality, EHS and OCE Service, Safety, Quality, Delivery and Profitability. This proven leader will have a prioritization focused on increased speed and customer engagement. S/he will prioritize the short and long-range strategies of the organization with a focus on execution. The position will report to the VP, North America Customer Services and Support Organization and will be located in Phoenix, AZ.
Key Responsibilities/Qualifications
* Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards.
* Requires both effective management of daily activities and development of process improvements to address any identified deficiencies.
* In concert with the BU Finance Team, responsible for annual budgeting and monthly forecast updates for operating expenses and capital expenditures.
* Must build strong working relationship with peers to ensure alignment on daily operations and strategic initiatives to achieve common business goals.
* Develop and maintain standards, procedures, and operational processes for the site that meet or exceed industry standards.
* Stay knowledgeable of competition and important emerging technologies and standards.
* Establish a culture of innovation and continuous improvement, always challenging the team to find new ways to improve the customer experience and drive improved business performance.
* Develop the site management team, building their capabilities as individuals and as a team, and preparing future leaders for additional responsibilities.
* Develop a strong working relationship with functional leaders, ensuring alignment with Company's standards and objectives, and providing input and feedback on field operational challenges and support needs.
* Provide strategic direction to maintain and improve customer trust while achieving long term Company growth and business goals.
Skills, Knowledge, Experience & Education
At Applied Materials, Make Possible is about unlocking new opportunities - with our customers and within our own company.
The ideal candidate will have the following:
* Preferred, BA/BS in Engineering or Business/Operational Management
* 7-10 years of progressive functional experience, within a complex global company.
* 5 - 7 years of leadership experience in a 24/7 environment
* Strong Business and Financial Acumen
* Strong communications skills displayed through effective written communications, both technical and non-technical, and the ability to present in a manner of influence and impact
* Displayed ability to apply knowledge of business and the marketplace to advance operational goals and objectives.
Other Suitability Factors
We are a catalyst to unlock the power of our customers' ideas and are committed to overcoming challenges that seem insurmountable.
To succeed in this role requires a capacity for complexity and temperament that includes:
* A very mature individual with the right balance of confidence and humility.
* Process oriented while also strongly developing and relying on interpersonal relationships across the company
* Ability to connect equally well upwards, downwards and sideways in the organization
* Self-motivated and driven towards excellence
* A high level of EQ to be able to manage across a large team with significant diversity
* Ability to distinguish between and prioritizing urgent and important issues
* Situational awareness and complex decision-making ability appropriate for the situation
Qualifications
Education:
Bachelor's Degree
Skills:
Certifications:
Languages:
Years of Experience:
15+ Years
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
U.S. Salary Range:
$188,000.00 - $258,500.00
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Crack Fill Laborer
Chandler, AZ Job
"OUR PEOPLE ARE OUR STRATEGY"
We are growing and in need of a Crack Fill Laborer for our VSS International, Inc. facility.Come join a team with a great company culture that offers competitive wages and benefits!! We offer Paid Time Off, Medical, Dental, Vision Care Insurance. We offer a 401k program. A Pension Program, Life Insurance, AD&D and opportunities for growth and development. Our Crack Fill Construction Laborer will prepare streets for Crack Fill application. Laborers will conduct different tasks to ensure the job will be completed.ESSENTIAL DUTIES AND RESPONSIBLITIES:
Fills, fires, and operates asphalt kettles. Spreads salt, sand, gravel, and asphalt.
Fills pavement cracks and joints
Walk at fast pace constantly throughout the day on hard surfaces
Communicate continuously with other employees to assure safety of public in work zone areas.
Responsible for cleanliness of construction equipment and supplies
Responsible for loading and unloading of traffic control and other construction equipment.
Complete timecards in a timely manner assuring completeness and accuracy of same
Qualified individuals will drive class A or B vehicles between the construction site and the stockpile keeping the equipment loaded with material.
Responsible for maintaining professional relationships with public and establishing ongoing good public relations.
Attendance is an essential function of this position.
QUALIFICATIONS:
Must have good communications skills both written and verbal to interact with internal and external drivers and customers.
Have a current driver's license in good standing (Class A preferred).
Must possess the ability to prioritize and handle multiple projects utilizing organizational skills and communications skills.
Strong sense of responsibility regarding timely and accurate completion of work, and a strong commitment to company goals.
Must be capable of functioning under fast paced stressful working conditions within live traffic.
1 year Crack Fill experience is required
AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
SAP Mobile Consultant
Remote Job
Who We Are Evora IT Solutions is an international software manufacturer & IT service provider. We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in North America, Europe, Asia & Pacific. Based on the cutting-edge technologies of SAP and ServiceNow, we implement integrated asset management, field service management, planning & scheduling, and mobile solutions. Who We Are Looking For We are seeking a passionate and driven SAP Mobile Consultant to join our dynamic team. If you're excited about mobile development and eager to expand your skills in the SAP ecosystem, this role is for you! The ideal candidate will bring experience in mobile app development and JavaScript to the table and be enthusiastic about learning SAP UI5 and the SAP Mobile Development Kit (MDK). In this role, you will design, develop, and deploy mobile applications that enhance business processes, improve user experiences, and create meaningful impact.
As part of our team, you'll work closely with business stakeholders, functional consultants, and fellow developers to create innovative mobile solutions. You'll have the opportunity to grow your expertise in SAP technologies while working on a variety of exciting projects.
What You'll Do:
Design, develop, and deploy mobile applications using JavaScript and SAP UI5 that meet business requirements, with opportunities to learn and work with MDK.
Collaborate with cross-functional teams to translate business requirements into technical solutions.
Implement backend services, data models, and user interfaces using the MDK framework to deliver high-quality mobile applications.
Optimize mobile applications for performance, scalability, and user experience.
Participate in testing and debugging to ensure the delivery of top-notch solutions.
Support the deployment and ongoing maintenance of mobile applications.
Stay at the forefront of the latest trends in mobile development and SAP technologies, with continuous learning and growth opportunities.
Contribute to the documentation of development processes, technical specifications, and user guides.
What You Bring
A Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
A minimum of 3 years of JavaScript development experience (experience with MDK or similar frameworks is a plus!).
Familiarity with SAP technologies and integration methods, or a strong desire to learn.
Proficiency in JavaScript, SAP UI5, HTML5, and CSS.
Strong problem-solving and analytical skills to tackle technical challenges.
Excellent communication skills, with the ability to collaborate across teams.
A growth mindset and eagerness to learn new technologies, especially within the SAP ecosystem
What We Offer
Opportunities for Growth: You'll have the chance to expand your skills in cutting-edge SAP mobile technologies.
Collaborative Environment: Work with a supportive and innovative team where your ideas and contributions matter.
Continuous Learning: We are committed to your professional development and provide access to resources and training to help you advance in your career.
Impactful Work: You'll play a key role in enhancing business processes and improving user experiences through mobile technology.
Work from Home - Enjoy the flexibility of working remotely from anywhere.
Flexible Hours - Work within US Eastern Time Zone hours (8am - 5pm), giving you a balanced workday.
Generous Paid Time Off - Take time for yourself with our competitive PTO benefits.
Attractive Compensation - Competitive salary with an incentive compensation program to reward your hard work.
Global Opportunities - Annual company trips to both the United States and other exciting destinations around the globe.
Autonomy & Impact - Take ownership of your projects and work independently, implementing solutions holistically.
Great Place to Work - We're proud to be recognized as a Great Place to Work Certified company.
Inclusive Hiring - All resumes/CVs must be submitted in English to be considered. We welcome applicants based in Brazil or the United States.
Equal Opportunity Employment Statement
Evora IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Infrastructure Technician I
Chandler, AZ Job
The Infrastructure Technician performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of low voltage category cabling, fiber optic cabling, communications cabling and other various low voltage cabling systems at a client site
Position Details:
Hourly position based upon experience & skill level
Contract with possible contract extension or hire
Standard work hours: Mon-Fri 7:00am-4:00pm
Location: Onsite - Dobson Rd and/or Chandler Blvd Chandler, AZ 85248
Essential Functions:
Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site."
Education Requirements:
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred
Experience Requirements:
2-5 years of experience in a Site Support Technician role (or similar experience)
Other Qualifications, Skills & Certifications:
CNET CNCI,
BICSI Installer (INST1)
BICSI Installer 2 copper/fiber (INSTC/INSTF)
Valid driver's license may be required
Manufacturer certifications
Competencies
Basic Computer Skills
Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.
Installation of cable pathways, conveyances (e.g. ladder, trays, support systems)
Through-wall penetration systems
Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
Ability to read and interpret floor plans, wiring diagrams, and other installation documentation
Ability to carry up to 30 lbs. and lift up to 50lbs.
Ability to climb ladders and work from heights
About Us:
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Visit blackbox.com to learn more.
#LI-TH1
Feed Build I - Portuguese
Remote or Los Angeles, CA Job
- A Remote-First Company
Have you ever wondered how companies list their products on Amazon? Or how Google knows which products are in stock in a store near you? How about how your order gets to your door when you buy from a third-party merchant on Amazon? That's where Feedonomics comes in!
As a leading product feed management platform, Feedonomics works with agencies, brands, and retailers to optimize and list products on the top ecommerce shopping destinations around the world.
What makes us different from other SaaS companies in the space?
We manage everything from onboarding to ongoing feed maintenance for our clients, enabling them to expand their ecommerce business more efficiently.
Since its inception in 2014, Feedonomics has developed an incredible reputation for our full-service approach to feed management, our inclusive culture, and our industry-leading technology. With principles that go beyond optics, Feedonomics looks to deliver the same people-first strategy internally as we do externally.
The Global Operations team at Feedonomics
The Global Operations team at Feedonomics is an incredible group of Feedos who work to ensure our clients have THE best possible experience at Feedonomics. The support side of the team handles both inbound reactive customer support and outbound proactive client success with a focus on quality. As a part of our Global Operations team is the Advertising team, which is a client-centric team supporting a fully managed solution that streamlines feed optimization, product listing, and data synchronization for hundreds of paid search, social media, and affiliate channels. Our stellar global operations team and support specialists are available 24/7, enabling Feedonomics to create a full-service feed management experience for advertisers.
The Role
The Feed Build I specialist will be responsible for setting up, analyzing, and optimizing product data feeds for our clients. You will be responsible for ensuring the feed is optimized to the client's requests and industry best practices before going live, and troubleshooting any errors after the feed has been sent to a marketing channel. You will transform raw data into an optimized product feed, tuned for performance in each unique channel, including Google, Bing, and CSEs.
The Responsibilities
Building Optimized Feeds
Review imported data and client requirements for each build
Transform raw data into an optimized product feed following Feedonomics best practices
Build product feeds and filter mass quantities of product data into usable product listings
Review feeds for data integrity to assess the quality of feeds
Bring optimized feeds live in Google Merchant Center
Troubleshoot errors and issues in Google Merchant Center
Setup additional export channels, for example, Facebook, Instagram, Bing, and Snapchat
Account Management
Communicate with clients throughout the build process in ticketing system
Meet with clients over Google Meet or Zoom as needed
Big data analysis up to 1M + SKUs
Team Collaboration
Ability to productively partner with Enterprise Feed Managers
Work with Enterprise Feed Coordinators to understand the client's feed requirements
Connect with development team as needed to solve technical issues
The Requirements
Excellent client relationship building skills
Ability to understand and interpret client requests for intended outcomes
Entry Level data analysis skills
Critical thinking/problem solving
Ability to work within compressed timeframes and embrace a sense of urgency. Capable of prioritizing multiple, sometimes competing deliverables, while managing expectations and meeting deadlines.
Proficient in Portuguese, both written and oral
Bachelor's Degree in or, in lieu of degree, High School Diploma or GED
Nice to have
(1) year of e-commerce business-to-business client experience preferred
Hands-on experience with PPC, Display, and Social
Certifications such as AdWords, Bing, Analytics, etc.
Basic HTML or SQL
What's in it for you?
Remote work set-up
Competitive pay
Salesperson
Phoenix, AZ Job
Are you ready to ignite your career in sales with passion and professionalism? We are on the hunt for a dynamic and motivated Outside Sales Representative to join our vibrant team and propel the growth of our life insurance products. As a key player in our sales force, you will forge strong client relationships, uncover customer needs, and offer tailored life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Key Responsibilities:
Prospecting and Lead Generation: Leverage our unique platform that targets qualified candidates seeking our diverse life insurance products, allowing you to focus more on client interactions and less on lead hunting.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Sales Reporting: Keep precise and up-to-date records of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for management review.
Compliance: Ensure all sales activities adhere to regulatory requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications:
Proven experience in sales, preferably within the insurance or financial services industry.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Outstanding presentation and negotiation skills.
Self-motivated with a results-driven mindset and the ability to work independently.
Willingness to travel within the assigned territory and manage a flexible schedule.
Valid driver's license and reliable transportation.
High school diploma or equivalent; a bachelor's degree in business, finance, or a related field is a plus.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits:
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation:
Range is based on the average rep in current markets
Daily deposits next morning after sale
Bonuses, are performance based and paid every month on the 15th
Residuals are paid on the anniversary date of the clients sale.
Snr Partner Business Manager, Sweden
Remote Job
Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
We're looking for an experienced Senior Partner Business Manager to join our EMEA team, based in Sweden. Reporting to the VP, Partners & Alliances EMEA, you'll be responsible for:
Engaging with Regional partners through planning, forecasting, opportunity management, active deal support, and services engagements
Developing product and sales competency within our core set of regional strategic partners, influencing their GTM and sales strategy with Zscaler's "CLOSE framework" to lead partner sourced pipeline
Advising and coaching the sales, technical and operations team supporting those accounts and customers as to how to grow and accelerate Zscaler's presence within that segment
Satisfying business Indicators associated with pipeline contribution, business development meetings and ACV growth by partner
Promoting collaboration with partners, field sales, Distributors, and customers to form joint account plans, mapping to customer opportunities, increasing sales velocity, and winning together
What We're Looking for (Minimum Qualifications)
Must have 7+ years of experience in Channel sales within a SaaS based software company
Minimum education to degree level
Must be proficient in complex deals
Superb Joint business planning or Territory planning skills and a demonstrated history outlining and establishing sales strategies
Swedish native and English language skills
What Will Make You Stand Out (Preferred Qualifications)
Demonstrable levels of achievement against target
Cyber Security knowledge
Demonstrate leadership that promotes and exemplifies the highest levels of teamwork, accountability, and mutual support to the Partner
#LI-NF2
#LI-Hybrid
At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the
Know Your Rights: Workplace Discrimination is Illegal
link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements,
click here
.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Event Contractor - Live Sports Production
Tucson, AZ Job
WHO (Applicants) If you value: FLEXIBILITY - Events typically take place during the weekends (which may include Thursday or Friday set up days.) As an independent contractor, you set your schedule - you choose which event(s) to accept! EXCITEMENT - You will attend some of the top sports venues in your state. Never a dull moment! You may even be invited to travel to top tournaments. NEW TECHNOLOGY - Hands-on experience with the latest streaming software and technology!SUPPORT - We want to see you succeed by providing the tools and resources of Best To-Dos and Practices for the field.
WHAT (Contract Services Needed)
TRACK - Receive and handle all event equipment, including camera gear & marketing assets.EXECUTION - Set up BallerTV's streaming system (filming equipment) at each court (or field). Move safely, be efficient and maneuver with a sense of urgency throughout your workday.MONITOR - Ensure each game's stream is steady and consistent. Operate and troubleshoot equipment and technology, maintain communication with the BallerTV team throughout the event. ENJOY - Watch live sports while working! How cool is that?FLEXIBILITY - This role is a part-time, weekend contractor position. Some events start as early as 6AM and run as late as 10PM. You may be asked to travel up to 40 miles one way.
PAY
- Rates vary depending on the area and will be at least $16 an hour.
Please note: Daily Shifts can be over 12 hours long. A weekend tournament (Fri, Sat, Sunday) can be over 30 hours of work. It is not for everyone and requires you to be on your feet and lift heavy objects.
BALLERTV'S STORY Do you believe in underdog stories or game changing moments?
BallerTV is a venture-backed startup, building the world's largest sports network from the ground up! In 2021, BallerTV live-streamed over 350,000 youth tournaments! Similar to the early days of ESPN, BallerTV is rapidly expanding the spectrum of sports coverage and changing the landscape of sports broadcasting!
Required QualificationsMust be 18 years of age Must complete a pre-event background check Must be familiar with iOS devices and products Must be personable and professional at all times Must have the ability to multitask with a strong attention to detail Must possess a positive winning attitude
Preferred QualificationsExperience in (live) event production, sports, or any customer facing position is a plus!Knowledge, interest, and experience within grassroots soccer, lacrosse, basketball, volleyball, football and/or wrestling is a plus!
Having a current and valid Driver's license to receive and transport event equipment.
Job Type: Weekend Work - ContractVisit **************** for more information.
Technical Support Manager (Application Support)
Tempe, AZ Job
Responsibilities Provide technical support and develop tool efficiencies for customers by becoming an expert in the company platform Technical troubleshooting, develop and document solutions, S/FTP data transfers and create/reproduce escalation cases to Engineering teams
Suggest various service and product enhancements
Qualifications
Requirements for the Role
2+ years technical support for SaaS-based software
3+ years working with one of the following: JavaScript, Python, or Java
Experience with:
Troubleshooting through browser tools
Linux text processing tools
Writing SQL queries
Nice to Haves:
Basic coding experience in any language: Java, C++, Python, Perl, Bash, etc...
MongoDB, Hadoop, or Atlassian product experience
AWS- working knowledge
Additional Information
All your information will be kept confidential according to EEO guidelines.
Order Fulfillment Associate
Glendale, AZ Job
Monday-Friday 8 am- 5 pm This position is responsible for closing all orders from the warehouse as well as Surplus Orders, Repairs, and RMA's sent from the PLC Center QA Production Department ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensure item are clean, counts are correct, as well as condition match the Pick Tickets
* All previous Labels Removed except OEMs labels
* Monitor screens should have cardboard attached to prevent scratching
* Cables need to be coiled and fastened with a cable tie before packaging.
* Chip foam should be used to protect pins that could be easily bent
* All repair orders must have a work report. All CSE needs to be accounted for prior to invoicing.
* If Surplus/Repair & exposed circuitry is present, unit(s) enclosed in as small as possible protective ESD mylar bag(s)
* If Surplus/Repair & exposed circuitry is not present, unit(s) enclosed in as small as possible protective pink bag(s)
* Work with Order Resolution Associates on any discrepancies
* May be modified from Time to time. Other duties, tasks, and work may be assigned.
METRICS AND MEASUREMENTS
Order Fulfillment Associates will be expected to maintain a goal attainment level of at least 100% based on the established performance metrics (TBD). Failure to meet this minimum level of 85% for a period of two consecutive months will result in MRS action.
QUALIFICATIONS
* Detail oriented
* Computer literate
* Some technical competency
KNOWLEDGE & SKILLS REQUIRED
* Computer proficiency
* Ability to multi-task
* Ability to work at fast pace
* Attention to detail
* Problem solving abilities
* Good communication skills
PHYSICAL DEMANDS
* Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling.
* Frequent walking.
* Frequent standing and repetitive hand motion.
* Lifting requirements include repeated lifting of up to 10 pounds, frequent lifting of up to 35 pounds, and occasional lifting up to 100 pounds.
* Frequent walking on open, raised catwalk.
EDUCATION & EXPERIENCE
* High School Diploma or equivalent required
* Technical or industrial product knowledge a plus
BONUS/COMMISSION PLAN
Eligible for commission after successful completion of introductory 90 days.
Field Analyst - Remote from Charlotte
Remote or Cary, NC Job
•Provide service and customer support during day at client's multiple sites throughout Charlotte area
•Tie workflow to schedule
•Manage all on site installation, repair, maintenance, and test tasks
•Diagnose errors or technical problems and determine proper solutions
•Produce timely and detailed service reports
•Document processes
•Operate vehicle in a safe manner
•Follow all company's filed procedures and protocols
•Cooperate with technical team and share information across the organization
•Comprehend customer requirements and make appropriate recommendations/briefings
•Build positive relationships with customers
Responsibilities
Provide exceptional Customer Service
Install / service computers and related equipment
Be familiar with Microsoft Windows
Provide excellent time management and reporting skills
Manage triage, troubleshooting, and resolution to client scope
Occasionally lift up to 55 pounds
Document efforts, issues, and resolutions, close cases/tickets daily
Maintain knowledge of desktop, laptop, printer, server, and networking equipment
Position Requirements
2-3 years of IT support work experience