Store Manager Jobs At Giant Eagle

The Store Leader is responsible for the day to day store operation of their assigned, as well as the employees. Duties include: interviewing, selecting, and training employees; setting and adjusting employee pay and hours of work; directing the work of employees; appraising employee productivity and efficiency for the purpose of recommending promotions or other changes in status; disciplining employees; planning the work; determining the type of materials, supplies to be used / ordered for their retail and food locations. Job Description * Experience Required: 3 to 5 years * Education Desired: High school diploma or equivalent * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 21 years of age Job Responsibilities * Your principal, main, major or most important duty includes one or some combination of the following tasks: 1. interview, select and train Team Members; 2. direct the work of Team Members; 3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status; 4. handle Team Member issues including, but not limited to complaints; 5. discipline Team Members; 6. plan the work; 7. distribute or assign the work among Team Members; 8. provide for the safety and security of Team Members or the store; 9. manage the budget for your department or location; 10. manage inventory for your department or location; or 11. monitor or implement compliance measures * Overall management of the day-to-day store operations at their assigned location * Regularly direct the work of their subordinates providing guidance to ensure that all operational goals/initiatives are met. * Oversee the Food Service Leaders in stores with Food Service to ensure that they meet all of the overall functions of being a profitable food service business * Provide superior and quality customer service through consistent interaction. Serve as a role model to store personnel. * Assist customers and responds to customer's complaints or inquiries * The Store Leader is responsible for accurately completing daily reports and reviewing daily close reports. * Responsible for accuracy and integrity of inventory values in regards to shrink * Set and adjust employee pay records, and hours worked * Responsible for daily bank deposits, ordering and picking up change orders and ATM funds, loading safe, ATM, etc. * Determine what is needed for merchandise, supplies, equipment, food service, and places weekly orders. * Scan in orders/vendors and build relationships with the vendors at their assigned location * Hire, train, coach and discipline all store personnel including the completion of documentation * Plan, prepare, and post store personnel work schedules. Responsible for daily timecard edits and verify the accuracy of hours worked and entering vacation hours for store personnel. * Supervision of all employees, Associate Store Leaders, Food Service Store Leaders, and shifts, by assigning and verifying completion of job duties. * Facilitate coverage of shifts when employees call in or don't show up * Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices * Responsible for merchandising the store according to company guidelines * Timely execution of marketing promotions and price changes * Execute company standards for mystery shop programs * Manage their assigned store's labor budgets and adjust employees pay/time and the hours worked * Maintain fuel pricing compliance standards to ensure competitive street pricing. Duties include changing fuel price sign and the registers.

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * High school diploma/GED * 1 year of experience as department manager, service manager, or equivalent experience * Store manager/district manager or direct manager approval Desired * Retail management experience & knowledge of all aspects of store operations * Staff supervisory experience * Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation * Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives * Assist store manager with developing action plans/communications to associates on Associate Insight survey results * Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation * Role model/demand a highest level of customer service & solve associate/customer issues/concerns * Manage total store operations in store manager's absence * Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) * Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution * Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) * Analyze/ respond to competitive landscape within district/division * Demonstrate inclusionary leadership; expect inclusive behavior from associates * Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans * Promote/support strong relationships with local community organizations in store's surrounding area * Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement * Communicate necessary information to associates to help them effectively carry out duties * Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs * Assist store manager in staffing, reducing turnover & increasing retention * Provide timely individual/department performance feedback to department heads & associates * Assist with labor management & supply costs on a daily basis to meet customer service/financial targets * Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies * Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports * Must be able to perform the essential functions of the position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Additional Considerations (if any): * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Frozen Foods Department Manager Department: Frozen Foods FLSA: Non-Exempt General Function: Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the freshest and best quality product at a competitive retail price. Core Competencies: * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: Department Employees Primary Duties and Responsibilities: * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Makes an effort to learn customers' names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. * Determines department goals with store director. * Determines weekly work schedule and establishes a daily work plan for the department. * Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment. * Communicates with employees regarding sales and ideas. * Handles and satisfies customer issues. * Figures retail pricing and ensures correct pricing. * Extends invoices, posts invoices, and oversees department bookkeeping procedures. * Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads. * Conducts inventory of the department. * Plans displays, promotions, and determines pre-orders. * Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product. * Understands and troubleshoots equipment and ensures maintenance is performed. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. Secondary Duties and Responsibilities: * Ensures pricing is competitive in the market area. * Attends meetings and seminars and participates in continuing education. * Fills displays, checks in delivered merchandise, and works in the sales area. * Unloads trucks, places product in appropriate storage area, and replenishes merchandise. * Performs departmental duties as needed. * Assists in other areas of store as needed. * Performs other job related duties and special projects as required. Supervisory Responsibilities: * Instructs, assigns, reviews and plans work of others. * Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees. * Has the authority to approve employee discipline. * Has the authority to recommend employee transfer, discharge, and salary increases. Knowledge, Skills, Abilities and Worker Characteristics: * Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. * Ability to do arithmetic calculations involving fractions, decimals, and percentages. * Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction. Education and Experience: High school diploma or over one year of related work experience. Physical Requirements: * Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. * Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment. Equipment Used to Perform Job: Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, and C.A.R.S. reordering system Financial Responsibility: Responsible for company assets, including equipment and merchandise. Contacts: Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections. Confidentiality: Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing. Are you ready to smile, apply today.

Partner with Transition team and Merchandisers within the division to coordinate a balanced marketing program, merchandising strategies and plans for respective divisions. Achieve a high level of knowledge on local market trends, customer needs, customer life-styles and competitive activity that impacts on the division marketing program to meet/exceed customers' expectations. Work collaboratively with corporate teams to achieve fresh department sales and profit budgets. Achieve division Business Plan in alignment with the Company Business Plan. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum * Ability to effectively establish priorities * Ability to anticipate customer trends * System and software knowledge * Ability to project and react to business issues Desired * Bachelor's Degree * Any experience as store leader, division district coordinator, division or corporate perishable category manager; corporate Merchandising experience or experience in more than one division Merchandising department * Assist Center Store merchandisers with execution of company policy and standards in Center Store departments (Grocery, Drug/GM and Pick-Up) * Ensure communication shared with store teams is streamlined for optimal execution at store level * Partner with GO to maintain a systematic procedure to obtain knowledge of local competitive retail structures * Analyze and provide this information to all stakeholders to ensure competitive and profitable retail price structure * Assist in the effective use of historical and forecasted statistical information to ensure Kroger leads the market in fresh departments * Work closely with peers to ensure prompt and complete follow-through on sales and merchandising plans * Review division sales budgets, work with corporate departments to resolve any financial/budget concerns * Collect and filter communications provided by the GO team to division department coordinators and stores * Review weekly ad with Customer Communications and Finance departments to provide feedback to the GO team around local and special events * Collaborate with Center Store merchandisers to reduce disruption of day to day store operations * Support Center Store merchandisers in local and seasonal sales promotions above sales plan delivered by GO * Make a strong and continuous effort to broaden personal knowledge and skill in all areas that Kroger operates * Must be able to perform the essential job functions of this position with or without reasonable accommodation

Additional Considerations (if any): Must be 18+ * At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Service Manager Department: Grocery FLSA: Non-Exempt General Function: Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels. Core Competencies: * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: All positions except those listed above or designated by the Store Director Primary Duties and Responsibilities: * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. * Makes an effort to learn customers' names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Performs as a leader and role model and maintains positive employee relations. * Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner. * Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels. * Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director. * Ensures proper customer service throughout the store and addresses specific customer issues. * Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal. * Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms. * Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary. * Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.) * Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies. * Trains workers in store policies, department procedures, and job duties. * Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices. * Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability. * Confers with employees and assists in solving problems affecting job performance and of established policies and procedures. * Explains store services to potential personal and business account customers to generate additional business for the store. * Understands the basics of store accounting. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. Secondary Duties and Responsibilities: * Determines the motivational needs of employees and provides the appropriate environment. * Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques). * Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties. * Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers). * Handles cash registers. * Recommends cost reduction programs. * Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system. * Recommends additions, deletions and shelf allocation of merchandise to be sold in any department. * Assists in other areas of store as needed. * Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: * Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. * Ability to do arithmetic calculations involving fractions, decimals, and percentages. * Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people. Education and Experience: * High School or equivalent experience. * Two years or more of similar or related work experience preferred. Supervisory Responsibilities (Direct Reports): * Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others. * Selects new employees and acts on employee problems. * Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments. Physical Requirements: * Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. * Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. * Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions: This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment. Equipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Financial Responsibility: Authorized to purchase merchandise and supplies and order repairs on equipment. Contacts: Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections. Confidentiality: Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages. Are you ready to smile, apply today.

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s)* • Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) *eligibility requirements vary by position **medical plans vary by location Job Summary: The Retail Supervisor works closely with the Club Manager and Assistant Club Manager in providing leadership and direction within the club while driving club performance by maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction. Acts as a key holder for the club. The manager is responsible to function as the Manager on Duty (MOD) as assigned. While MOD, the manager has responsibility to manage the entire Club, including all Club departments, to ensure excellent Member engagement, to address all concerns brought to the MOD's attention, and to escalate any concerns, as appropriate. Leadership: • Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. • Lead through change. Model leadership competencies to build credibility and act as a champion for business growth. • Communicate effectively. Provide the information teams require to be successful. • Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. • Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: • Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. • Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. • Ensure a safe and positive environment and experience for the team members. • Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: • Guarantee service excellence through all points of contact. • Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. • Ensure a safe and positive environment and experience for the members. • Daily commitment to GOLD Member Standards • Greet, Anticipate, Appreciate (GAA) • Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. • Define and model GOLD- Grand opening look daily • All items stocked and promotional plans executed • Maintain visible accurate signage • Clean and organized, inside and out . Perishable areas stocked and rotated with cold chain maintained Know Your Business: • Acquire a deep knowledge of key metrics and reporting for total club and department performance. • Drive performance and profitability by using reporting to identify trends and areas of opportunity. • Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. • Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets. Major Tasks, Responsibilities, and Key Accountabilities • Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results. • Maintains deep knowledge of club policies and procedures across all areas of the club. • Provides leadership and direction, and manages day-to-day operations of Fresh (meat, produce, deli, bakery), Front of House Departments (tire bay, gas station, member service, frontline, membership fee income, and maintenance departments), overall merchandising, signage, recovery, and receiving within the club. • Works closely with the Fresh Manager, Meat Manager, Front End Manager, and Night Manager to validate and ensure that all sanitation, food safety, and Team Member safety policies and procedures are in place and being effectively executed. • Escalates issues as appropriate to Home Office or the Club Manager as needed. • Responsible for the effective communication of department activities and Home Office initiatives to club Team Members. • Responsible for the effective communication and partnership with regional business partners. • Continually monitors member service levels and ensures a positive service experience is delivered to all Members. • Assesses Team Member performance, provides actionable feedback and coaches, teaches and develops talent. Assists in onboarding, training and performance management. • Learns quickly and adapts to change. Effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the “why's”, and keeping messaging simple. • Exhibits strong decision-making capabilities that align with the Company's strategic priorities and support the achievement of club operational goals and objectives. • Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services. This qualification is required by the state of Florida and any person overseeing retail propane operations must hold a qualifier certification. BJ's will pay for 100% of the training and cost of the exams to obtain this qualifier certification. • Operates forklift in a safe and efficient manner. • Maintains all club policies and procedures. • Regular, predictable, full attendance is an essential function of this job. • Performs other duties as assigned, including working in other departments as needed. Qualifications: • Previous retail experience in a retail store, supermarket, or warehouse required. • A strong drive for results and solid work ethic is required. Must be honest, straight-forward and committed to providing high levels of service to members. • Excellent communication skills required. Must be able to lead and motivate a large team. • Basic computer knowledge (MS Word, MS Excel, Email) required. • High school diploma and/or college degree preferred. • Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results. • Forklift operator required. • Open shift availability required. • At least 18 years of age. Environmental Job Conditions: • Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping. • Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance. • Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $19.00.

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidays Preferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.

About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do * Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment * Drive accuracy through completion of all required business directives such as merchandise disposition practices * Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes * Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience * Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer * Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes * Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner * Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently * Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention * Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: * Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Modeling, enforcing and providing direction and guidance to associates * Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues * Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands * Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results * Managing talent, including hiring, training, developing, and supervising * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies and ensuring the safety of associates and customers * Other responsibilities as assigned What Skills You Have Required * Must be 18 years of age or older * Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management * Great verbal/written communication and interpersonal skills * Excellent decision-making and problem-solving skills to make quick decisions * Strong people management skills and ability to develop talent * Flexible availability, including days, nights, weekends and holidays Preferred * Experience working in a retail environment, preferably in a managerial position * College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards.

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Our primary focus is to create an outstanding customer experience through exceptional service. We are looking for friendly, fun people who love food and want to share that passion with our customers. Our associates work in different departments in our stores, but share a common goal of welcoming and serving customers with excellence so they want to shop with us again and again. That means greeting them with a smile, a genuine “Hi” and offering to assist. Minimum Position Qualifications: • Customer Service skills• Effective communication skills• Ability to handle stressful situations Desired Previous Job Experience • Retail Experience is preferred but not necessary As a part of our team, you could: • Prepare gourmet dishes, make artisan sandwiches and serve local and imported cheeses• Bake fresh breads and cookies, decorate cakes and serve personalized coffees• Build attractive displays and stock shelves• Create artistic floral arrangements• Cut and serve the highest quality meats and seafood• Assist customers at checkout and bag groceries• Contribute in many other areas to provide extraordinary service to our customers We are now accepting applications for all positions including cashier, bagger, grocery clerk, produce clerk, meat clerk, deli clerk and bakery clerk. We are always looking for smiling, energetic, friendly and fun people.

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Oversee the day-to-day operations of the store including training and developing effective store team members to achieve desired sales and EBITDA results. Responsible for the coaching and development of all store team members. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Possess high school degree or equivalent Effective communication and reading skills Have successfully completed the applicable Division's Leadership Training Program Achieve a satisfactory level of technical and professional skills or knowledge in position or related areas 3 years of experience and satisfactory performance appraisals as an assistant store leader or in another position within the same pay level or above Must be 21 years old Desired Experience with supervisory responsibilities Bachelor's degree 3 + years of experience as an assistant store leader 3+ years of retail experience Financial responsibility, including budget preparation and management Lead store teams in the planning, implementation and execution of merchandising and operation initiatives Work with store assistant leaders, shift leads, and team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation Achieve or exceed weekly, period, and annual sales, revenue and profit budgets, as well as other targeted goals Drive cost effective sales working with store assistants and shift leads to produce and maximize sales and profits, reduce shrink and improve each store's contribution Discuss store-level financial performance to include developing budgets and other targeted goals with store assistants and shift leads Understand and react to the competitive landscape within the district and store Demonstrate inclusionary leadership, expect inclusive behavior from team members, and support the efforts of the store and area Utilize division associates to enable store to achieve financial goals and ensure communication, implementation and execution of division marketing plan Promote and support strong relationships with local community organizations that the store serves Communicate all necessary information to store team members enabling them to effectively carry out their duties Maintain responsibility for store staffing, retention, and reducing turnover Provide timely feedback to store team members on individual and store performance Manage labor and supply costs on a daily basis to meet customer service and financial targets Ensure compliance with laws, regulations and division policies Keep up with current developments and trends in areas of expertise; ensure team members and store location comply with laws and regulation applicable to the company Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Physical demands include but are not limited to, standing and walking 100 % of the time, lifting, pushing, pulling, bending, twisting, climbing stairs, step stool, and ladder, and manual dexterity Must be able to perform the essential functions of the position with or without reasonable accommodation.

Responsible to make daily assessments of the store's ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Manage the overall day-to-day operations of the store, including training and developing effective store associates to achieve desired sales and profit results. Coach and develop all store associates through both formal and informal interactions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - High School Diploma or GED - 3+ years of experience and satisfactory performance appraisals as an assistant store leader or in another position at the same pay level or above - Successful completion of the applicable division s Leadership Essentials Program Desired - Bachelor's Degree - Any experience overseeing financial responsibilities, including budget preparation and management - 3+ years of retail experience - 3+ years of experience as an assistant store leader - Any supervisory experience - Lead store teams in the planning, implementation and execution of merchandising and operation initiatives having the store customer ready every day - Work with store assistant store leaders, department leaders and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation - Achieve/exceed weekly, period, and annual sales, revenue and profit budgets, as well as other targeted goals - Drive cost-effective sales by working with store assistant leaders and department leaders to produce and maximize sales and profits, reduce shrink and improve each store department's contribution - Discuss store-level financial performance, including developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety) with store assistant leaders and department leaders - Understand and react to the competitive landscape within the district and store - Demonstrate inclusionary leadership, expect inclusive behavior from associates and support the efforts of the store, district and division Our Promise teams - Utilize field Merchandising teams to enable store departments to achieve financial goals and ensure communication, implementation and execution of division marketing plans - Promote and support strong relationships with local community organizations that the store serves - Build a proactive and productive relationship with union officials if the store is covered by a collective bargaining agreement (CBA) - Communicate all necessary information to store associates enabling them to effectively carry out their duties - Oversee and manage store staffing, retention and turnover reduction - Provide timely feedback to store associates on individual and department performance - Manage labor and supply costs daily to meet customer service and financial targets - Ensure compliance with laws, regulations and division policies - Achieve and maintain a satisfactory level of technical and professional skills or knowledge in position and/or related areas; keep up with current developments and trends in areas of expertise - Ensure associates comply with laws and regulations applicable to the company - Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s)* • Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) *eligibility requirements vary by position **medical plans vary by location Job Summary Oversees the club, and directs the work of the overnight team, in the absence of the Night Manager. Coaches, teaches and develops all overnight team members to ensure excellent member service through excellent merchandising. The ANM teaches, develops and motivates all team members for the successful execution of club merchandising, and ensuring merchandise is available for sale in proper quantities throughout the club. Leadership: Know their business/business acumen. Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. Lead through change. Model leadership competencies, build credibility and act as a champion for business growth. Communicate effectively. Provide the information teams require to be successful. Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement. Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability. Team Members: Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Perishable areas stocked and rotated with cold chain maintained Know Your Business: Acquire a deep knowledge of key metrics and reporting for total club and department performance Drive performance and profitability by using reporting to identify trends and areas of opportunity Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets Major Tasks, Responsibilities, and Key Accountabilities Supervises the club and overnight team members in the absence of the Night Manager. Models and provides excellent Member service, while coaching, teaching, and developing overnight team members to do the same. Trains, coaches, motivates, recognizes, and provides input on evaluation of overnight Team Members on tasks, responsibilities and expectations defined by position relative to effective and productive merchandising. Provides input to the Night Manager into the selection and evaluation of overnight team members. Delivers a positive service experience to members. Ensures merchandise is properly displayed and has appropriate signage. Ensures merchandise is available for sale in proper quantities throughout the store. Follows and executes company directives related to merchandising, resets, and sales initiatives within the allotted time. Ensure sales floor standards are maintained. Recommends merchandising changes to enhance sales. Operates a forklift in a safe and efficient manner. Inspects forklifts prior to use and follows established safety standards. Maintains all club policies and procedures. Ensures that all team members follow safety and sanitation guidelines. Validates steel and pallet safety walks and addresses and communicates any identified safety concerns in a timely manner. Along with Night Manager, responsible for steel and pallet safety. Ability to navigate within system applications. Utilize online task management system (MyWork) to manage workflow, track, and monitor daily club operations. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job. Qualifications Forklift operator required (will be certified by BJ's) At least 18 years of age. Must successfully complete required training and certification processes. Must demonstrate leadership capabilities, including supervising cross-functional teams, training team members, and driving and communicating results. Prior forklift operating and merchandising experience required. High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred. Open shift availability required. Environmental Job Conditions Most of the time is spent standing and moving about continuously on hard surfaces. Frequent need to position oneself to examine and/or scan merchandise, as well as to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools. Requires use of a pallet jack to pull and push pallets. Requires operating a forklift. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Usually perform job in a comfortable environment surrounded by moving machinery and/or loud equipment that may require shouting in order to be heard. Occasional exposure to temperature extremes in freezer or cooler units. There may be occasional exposure to company approved chemicals and cleaning agents. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $20.00.

Primary leadership responsibility is to deliver optimal total store conditions every morning. Create an overnight store environment focused on; associate experience, customer experience, total store in-stock and conditioned, friendly & caring behaviors, and retention. Be the subject matter expert regarding effective displays, signage, ad execution, rotation, conditioning, sales events, and pricing. Create an uplifting environment for associates and customers. Build high performance work teams by engaging, rewarding, coaching and developing associates. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum - High School Diploma or GED - Effective interpersonal communication and customer service skills - Ability to recognize and protect highly confidential information - Successful completion of applicable division management training program - Strong analytical skills - Ability to identify areas of improvement and provide corrective guidance - Ability to lead and develop others - Ability to handle stressful situations Desired - Bachelor's Degree - Any retail management experience - Ability to lead teams effectively - Financial responsibility including budget preparation and management - Deliver a customer ready store every morning to the 1st shift store team - Confirm total store conditions meet standards by conducting effective store walks - Assist associates in providing a positive customer shopping experience and increased sales - Oversee 3rd shift team engagement and communication on best ways of working - Engage to ensure 3rd shift associates understand and are productive in using best practices and in-stock processes - Instruct and train 3rd shift associates in proper ordering, execution of sales plan, implementation of product mix to support consistent sales, profit and tonnage growth - Assist in leading teams in the planning, implementation and execution of merchandising and operations initiatives to achieve inspired and companion selling throughout the store - Encourage department leaders and associates to identify improvement opportunities and collaboratively develop solutions and implementation action plans - Evaluate merchandising standards and ensure displays are effectively showcased to drive sales - Achieve/exceed weekly, period and annual sales budgets and other targeted goals - Drive sales by working with 3rd shift associates to improve each department's conditions - Oversee all aspects of processing deliveries, including, but not limited to handling mispicked items and product shortages - Ensure that required methods of handling, receiving, storing, conditioning, pricing, stocking and rotating products are implemented by coaching and training associates - Serve as liaison and provide feedback to the store manager, district manager and coordinators on the effectiveness of merchandising and operations plans/programs - Provide timely feedback to department leaders and associates on individual and department performance. - Identify and correct unsafe conditions that affect safety and food safety - Ensure compliance with federal, state and local laws and company policies - Supervise and coach direct reports on the performance of duties; complete performance reviews and provide feedback - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum High school diploma/GED 1 year of experience as department manager, service manager, or equivalent experience Store manager/district manager or direct manager approval Desired Retail management experience & knowledge of all aspects of store operations Staff supervisory experience Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives Assist store manager with developing action plans/communications to associates on Associate Insight survey results Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation Role model/demand a highest level of customer service & solve associate/customer issues/concerns Manage total store operations in store manager's absence Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink) Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety) Analyze/ respond to competitive landscape within district/division Demonstrate inclusionary leadership; expect inclusive behavior from associates Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans Promote/support strong relationships with local community organizations in store's surrounding area Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement Communicate necessary information to associates to help them effectively carry out duties Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs Assist store manager in staffing, reducing turnover & increasing retention Provide timely individual/department performance feedback to department heads & associates Assist with labor management & supply costs on a daily basis to meet customer service/financial targets Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports Must be able to perform the essential functions of the position with or without reasonable accommodation