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Working at Genesys

Zippia Score 4.5

Overview

JobsSalaryRevenueLocationsReviewsDemographicsCompetitorsCEO & ExecutivesPart Time Jobs

Genesys overview

Industry
Software
Revenue
$2B
Headquarters
Employees
5,935
Founded In
Website
Organization Type
Private
CEO
Anthony Bates
Social Media
Genesys powers more than 25 billion of the world's best customer experiences each year. Their success comes from connecting employee and customer conversations on any channel. Every day, 11,000 companies in more than 100 countries trust the industry's #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, Genesys builds solutions that mirror natural communication and work the way you think. Their industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
The staff at Genesys come from unusually diverse demographic backgrounds. The company is 49.9% female and 43.6% ethnic minorities. Despite its diversity in other areas, Genesys employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 69.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Genesys has great employee retention with staff members usually staying with the company for 4.3 years.The average employee at Genesys makes $71,527 per year. Pay at Genesys is significantly lower than some of its highest paying competitors, like Google, Five9, and SAS Institute, which pay $140,774, $107,392, and $101,757, respectively.
A large technology company with 5,935 employees and an annual revenue of $2.0B, Genesys is headquartered in California.
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Job openings at Genesys
629 Positions
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Average salary at Genesys
$71,527 yearly
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Genesys employee reviews

Genesys employee reviews
5.0/5

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Employee Reviews
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5.0
A zippia user wrote a review on Mar 2024
Pros of working at Genesys

Work-life balance

Cons of working at Genesys

Work might not be recognized

Genesys Benefits

August free Fridays

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The team at Genesys

  • The founders of Genesys are Alec Miloslavsky and Greg Shenkman.
  • The key people at Genesys are Anthony Bates, Alec Miloslavsky and Greg Shenkman.
Key People
A
Anthony Bates
A
Alec Miloslavsky
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Greg Shenkman

Genesys Rankings

Genesys is ranked #77 on the Best Technology Companies to Work For in California list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Genesys salaries

8.8
Salary Score
The average a Genesys salary in the United States is $71,527 per year. Genesys employees in the top 10 percent can make over $134,000 per year, while Genesys employees at the bottom 10 percent earn less than $38,000 per year.
Average Genesys Salary
$71,527
yearly
$34.39 hourly
Updated March 14, 2024

And if you're looking for a job, here are the top jobs Genesys is hiring right now:

  1. Director Of Intelligence
  2. Marketing Director
  3. Staff Software Engineer
  4. Principal Consultant
  5. Senior Consultant, Professional Services

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Genesys diversity

10.0
Diversity Score
We calculated Genesys’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Genesys’s workforce.
Genesys diversity summary. Zippia estimates Genesys's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Genesys's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Genesys's workforce.
  • Genesys has 5,935 employees.
  • 50% of Genesys employees are women, while 50% are men.
  • The most common ethnicity at Genesys is White (56%).
  • 16% of Genesys employees are Hispanic or Latino.
  • 13% of Genesys employees are Asian.
  • The average employee at Genesys makes $71,527 per year.
  • Genesys employees are most likely to be members of the democratic party.
  • Employees at Genesys stay with the company for 4.3 years on average.
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Genesys Office Locations

Genesys is headquartered in Daly City, CA

Biggest Genesys Locations

Rank
ascdesc
City
ascdesc
Job Count
ascdesc
Avg. Salary
ascdesc
1Jersey City, NJ10$74,493
2New York, NY9$77,038
3Washington, DC8$75,155
4Saint Paul, MN8$67,993
5Delaware, OH8$64,465
6Oregon, OH7$65,072
7Wisconsin Rapids, WI6$65,717
8Benton, AR4$57,815
9Laramie, WY4$64,707
10Indianapolis, IN3$61,845

Genesys Financial Performance

9.8
Performance Score

Highest paying Genesys competitors

Compare Genesys salaries to competitors, including Google, Five9, and SAS Institute. Employees at Google earn the highest average yearly salary of $140,774. The salaries at Five9 average $107,392 per year, and the salaries at SAS Institute come in at $101,757 per year.

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Updated March 14, 2024

Zippia gives an in-depth look into the details of Genesys, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Genesys. The employee data is based on information from people who have self-reported their past or current employments at Genesys. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Genesys. The data presented on this page does not represent the view of Genesys and its employees or that of Zippia.

Genesys may also be known as or be related to Genesys, Genesys Telecommunications Laboratories Inc, Genesys Telecommunications Laboratories, Inc. and Utopy Inc.