What is a general sales manager and how to become one

Updated January 8, 2025
3 min read
Quoted Expert
Bill Thorne
introduction image

Going into stores, you might think sales managers have it easy. After all, they have sales officers and sales associates working on the floor for them. You might think that it's all about telling people what to do, sitting back, and waiting for the day to end. You could not be more wrong.

What general advice would you give to a General Sales Manager?

Bill ThorneBill Thorne LinkedIn Profile

Executive Director of the NRF Foundation and Senior Vice President of Communication and Public Affairs of NRF, National Retail Federation

Retail is the largest private-sector employer in the country, directly employing 32 million people and supporting 52 million jobs overall - roughly one-quarter of the U.S. workforce. While COVID-19 has presented new and unexpected challenges, retailers have continued to showcase the industry's resilience and adaptability time and again. The safety and security of customers and employees remains our greatest priority. It is no doubt that the professional environment has changed this year, but retail continues to offer a plethora of career opportunities for graduates and seasoned veterans alike.
ScoreGeneral Sales ManagerUS Average
Salary
8.1

Avg. Salary $118,744

Avg. Salary $59,228

Stability Level
6.4

Growth Rate 5%

Growth Rate 0.3%

Diversity
2.7
Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 14.49%

male 85.51%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress Level
6.4

Stress level is manageable

7.1 - high

Complexity Level
8.7

Complexity Level is advanced

7 - challenging

Work Life Balance
4.4

Work Life balance is poor

6.4 - fair

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General Sales Manager career paths

Key steps to become a general sales manager

  1. Explore general sales manager education requirements

    Most common general sales manager degrees

    Bachelor's

    63.2 %

    Associate

    16.1 %

    High School Diploma

    9.2 %
  2. Start to develop specific general sales manager skills

    Skills
    ascdesc
    Percentages
    ascdesc
    Customer Service14.76%
    Dealership12.25%
    Customer Satisfaction6.18%
    Sales Management5.55%
    Sales Process4.03%
  3. Complete relevant general sales manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New general sales managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a general sales manager based on U.S. Bureau of Labor Statistics data and data from real general sales manager resumes.
  4. Research general sales manager duties and responsibilities

    • Manage financial bookkeeping for the company using Quickbooks.
    • Manage hotel through complete interior/exterior renovation and flag change to IHG brand.
    • Develop new sales leads for group, LNR corporate, and leisure travel.
    • Manage all LNR and CRN rates in accordance with brand standards and hotel needs.
  5. Prepare your general sales manager resume

    When your background is strong enough, you can start writing your general sales manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a general sales manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

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  6. Apply for general sales manager jobs

    Now it's time to start searching for a general sales manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First General Sales Manager Job

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Are you a General Sales Manager?

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Average general sales manager salary

The average General Sales Manager salary in the United States is $118,744 per year or $57 per hour. General sales manager salaries range between $71,000 and $196,000 per year.

Average General Sales Manager Salary
$118,744 Yearly
$57.09 hourly

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How do general sales managers rate their job?

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General Sales Manager reviews

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A zippia user wrote a review on Apr 2020
Pros

Motivating people and helping to create success in each person's day. Honor God serve people in rich people's lives, pursue excellence in service.

Cons

Not enough time in each day to get everything accomplished.


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A zippia user wrote a review on Jan 2020
Pros

Coming in contact with people, motivating staff, making the numbers, profitability for everyone

Cons

I like everything


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A zippia user wrote a review on Oct 2019
Pros

Working and meeting new people. Helping customers with their purchases. Helping employees better themselves and their sales processes.

Cons

Nothing


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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