General Motors Jobs In Arlington, TX

- 162 Jobs
  • Manufacturing Group Leader - Maintenance - Arlington

    General Motors 4.6company rating

    General Motors Job In Arlington, TX

    * If you are a current employee of General Motors working in a per diem, hourly, or regular salaried role, you must apply through the internal careers page. Please navigate to ********************** and search for GM Find Jobs. The General Motors Manufacturing Group is seeking to identify highly motivated and qualified individuals for current and potential future opportunities as a Group Leader. In anticipation of these openings becoming available, we welcome you to apply so we can begin the pre-screening and interview process. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Arlington on a full-time basis. The Role: Maintenance Group Leaders: The Maintenance Group Leader will be responsible for leading a group of Skilled employees to troubleshoot and repair complex equipment and processes. This role requires you to consistently administer National and Local Agreement between General Motors and the United Auto Workers Union. The work is of a technical nature and requires you to use independent judgment within the limits of Global Manufacturing Systems, focusing on Safety, People, Quality, Responsiveness, Cost, and Environment (SPQRCE). Selected candidates will have the opportunity to learn new skills as well as influencing the development of manufacturing processes to support this historical and game-changing progression to electric and autonomous vehicles. What You'll Do (Responsibilities): * Read and react to the manufacturing daily plan in the moment * Manage multiple tasks in a fast-paced environment with competing priorities * Possess the experience to manage change and navigate ambiguity * Drive accountability through people and processes which may require difficult conversations in a unionized environment * Demonstrate a high level of interpersonal skills and work effectively with all levels of the organization * Demonstrate a high analytical ability to solve complex problems * Conduct appropriate checks and tests, and communicate evaluation of results * Recommends solutions to problems * Responsible for preventative maintenance and diagnosis of equipment malfunctions * Meets schedule and quality requirements * Complies with the terms of local and national labor agreements * Implements divisional and corporate policies and safety and good housekeeping practices * Maintain frequent contact and collaboration with others outside of the work group * Responsible for the effective use of personnel, material and equipment * Establishes a course of action to accomplish completion of the job and/or project * Has knowledge and ability to implement GMS principles Additional Job Description Your Skills and Abilities (Required Qualifications): * One year of direct team supervisory experience or at least 5 months as an internal GM per diem group leader * Experience reading and understanding electrical, pneumatic, and hydraulic blueprints * Experience coordinating, managing, addressing performance concerns, and leading people in a fast-paced environment * Experience solving complex problems and working in a fast-paced environment * Strong interpersonal skills, experience managing conflict and making decisions in an ambiguous, fast-paced environment * Basic computer proficiency (i.e. Microsoft Word, typing, email etc.) * Must be willing to work weekends and rotating shifts What Can Give You a Competitive Edge (Preferred Qualifications): * Strong critical thinking and analytical skills * Experience working on multiple projects simultaneously * Willingness to ask questions, take initiative and be resourceful * Excellent written and verbal communication skills * High level of integrity, ability to deal with ambiguity, self-directed * Experience working cross-functionally with Engineering and Manufacturing Teams This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. Benefits Overview The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: * Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; * Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; * Company and matching contributions to 401K savings plan to help you save for retirement; * Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; * Tuition assistance and student loan refinancing; * Discount on GM vehicles for you, your family and friends. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $81k-113k yearly est. 60d+ ago
  • Site Security Leader (Various Locations)

    General Motors 4.6company rating

    General Motors Job In Arlington, TX

    ** This posting is for Arlington (TX), Fairfax (KS), Fort Wayne (IN), Spring Hill (TN), Wentzville (MO) & Bowling Green Assembly (KY) locations ** Work Arrangement This role is categorized as onsite. The successful candidate is expected to report to their assigned GM worksite, five days per week and to respond to the site in the event of an emergency after hours, on weekend or holidays. The Role As a Site Security Leader, you will be responsible for leading security and fire protection activities at your assigned worksite including implementation of Global Security policies and standards, oversight of contract security services and quality assurance. As part of your role, you will conduct onsite risk assessments, advise site leadership and Global Security on security and fire protection issues, and implement risk mitigation measures in a timely basis. You will be the designated security lead for the site's Emergency Response Coordination Team (ERCT) and will facilitate emergency response exercises and lead after action reviews following significant incidents and emergencies. Position Summary Provide strategic direction and oversight to contracted site security leader and team. Provide quality assurance support (to include quality audits) and ensure compliance with GM Global Security Manual and site specific Standard Operating Procedures. Provide support and guidance to local site operations and leadership to ensure effective implementation of security and fire protection measures. Maintain regular communication with GM site leadership and stakeholders (including but not limited to Site Director, HR/LR Director, Manufacturing Engineering, Workplace Safety, Facilities, etc.) regarding security and fire protection compliance and other emerging issues. Initiate continuous improvement activities to ensure high quality and cost-effective security and fire protection services are provided to assigned site. Partner with GM Security Technology team to identify opportunities for security system upgrades based on lifecycle, risk reduction and efficiency. Ensure adequate security staffing is in place to mitigate risk and comply with minimum GM requirements. Research and make recommendations on the implementation of best practices and other key initiatives. Complete site security vulnerability assessments and ensure appropriate communication to leadership to support compliance and risk reduction. Provide recommendations on security and fire related operations, policy, and technology applications to GM site leadership and Global Security. Assure all incidents are reported, documented, and communicated in accordance with procedures. Conduct after action reviews following significant incidents, identify incident trends and ensure appropriate corrective action is communicated, tracked and completed. Partner with GM Investigations groups to ensure awareness of incidents and timely follow up. Additional Job Description Required Qualifications 5 years of progressively responsible, security related experience with a demonstrated understanding of security operations (to include threat and risk management, workplace violence prevention, security and fire technology, and quality assurance for contracted services). Working knowledge of video surveillance systems, access control and security systems. Strong interpersonal and communication skills (written and verbal) with the ability to build trust and effectively communicate across levels and functions. Excellent analytical, planning, organizational and project management skills. Ability to facilitate and support implementation of corporate policies and best practices for security, fire prevention, and related policies. Ability to assist in facilitating progressive change. Ability to act decisively in emergency situations. Capable of physically responding to emergency situations. Demonstrated ability to work autonomously and utilize sound judgment. Proficient with Microsoft programs. Preferred Qualifications Bachelor's degree from an accredited university, college and/or equivalent. Degree in security, fire protection or a related field. Supervisory or leadership experience. Experience or working knowledge of manufacturing and warehousing operations. Avigilon and Lenel experience. Relocation This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. #LI-NR1 About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. Benefits Overview The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; • Company and matching contributions to 401K savings plan to help you save for retirement; • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing; • Discount on GM vehicles for you, your family and friends. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $111k-141k yearly est. 29d ago
  • Field Service Technician II - Night Shift

    Rivian 4.1company rating

    Dallas, TX Job

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Field Service Technician II will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus. Responsibilities Follow Rivian repair procedures with efficiency without compromising quality and safety Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles Assist and support vehicle repairs in a setting outside of a service center Conduct road tests on vehicles to ensure quality of the repair Perform necessary parts operations such as parts ordering, receiving, shipping and inventory Identify and explain the Rivian product line, EV framework, tools and accessories Stay up to date with technical skills and required training Support campaigns and containment initiatives Maintain and process accurate expense reporting as needed Maintain high quality work and efficiency while working with little supervision Ensure proper documentation and technical notes are satisfactorily for internal and external use Identify areas of improvement and provide feedback to senior technicians or manager Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Provide service support to the field to support the Service organization Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment Additional plant support, including travel, may be required depending on business needs Ability to properly document repairs completed and in process This role may transition from remote to on-site and require in-person work, on- site at the service center should one be opened within 90 miles or 2 hours of the employee's assigned remote work location. Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable Qualifications HS Diploma or GED preferred Graduated from an accredited automotive repair school preferred Have hands on work for 3+ years, and in the automotive field is a plus Proficient in using hand tools and power tools Know basics of diagnosis and workflows Able to read electrical schematics Entry Level Diagnostic exposure Understands how high voltage and low voltage electricity works (basic electricity theory) Able to perform tire repair and vehicle alignment Ability to drive non-commercial truck and trailer preferred Limited travel may be required depending on business need Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Must possess a valid driver's license, and maintain a clean driving record Parts department and billing experience preferred Experience using a work order management system including repair documentation Experience working in start-up environments preferred Exhibits patience and eagerness to learn Strong organizational and time management skills along with attention to detail Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Minimum age of 21. No driving related suspensions or revocation of Driver License (within a 3-5year period) Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. HS Diploma or GED preferred Graduated from an accredited automotive repair school preferred Have hands on work for 3+ years, and in the automotive field is a plus Proficient in using hand tools and power tools Know basics of diagnosis and workflows Able to read electrical schematics Entry Level Diagnostic exposure Understands how high voltage and low voltage electricity works (basic electricity theory) Able to perform tire repair and vehicle alignment Ability to drive non-commercial truck and trailer preferred Limited travel may be required depending on business need Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Must possess a valid driver's license, and maintain a clean driving record Parts department and billing experience preferred Experience using a work order management system including repair documentation Experience working in start-up environments preferred Exhibits patience and eagerness to learn Strong organizational and time management skills along with attention to detail Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs) Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours Minimum age of 21. No driving related suspensions or revocation of Driver License (within a 3-5year period) Follow Rivian repair procedures with efficiency without compromising quality and safety Perform or assist with assigned diagnosis, repairs, installations, and inspections on vehicles Assist and support vehicle repairs in a setting outside of a service center Conduct road tests on vehicles to ensure quality of the repair Perform necessary parts operations such as parts ordering, receiving, shipping and inventory Identify and explain the Rivian product line, EV framework, tools and accessories Stay up to date with technical skills and required training Support campaigns and containment initiatives Maintain and process accurate expense reporting as needed Maintain high quality work and efficiency while working with little supervision Ensure proper documentation and technical notes are satisfactorily for internal and external use Identify areas of improvement and provide feedback to senior technicians or manager Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment Provide service support to the field to support the Service organization Ability to perform duties and communicate with a high level of professionalism, in a customer facing environment Additional plant support, including travel, may be required depending on business needs Ability to properly document repairs completed and in process This role may transition from remote to on-site and require in-person work, on- site at the service center should one be opened within 90 miles or 2 hours of the employee's assigned remote work location. Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable
    $71k-101k yearly est. 49d ago
  • Field Product Advisor

    Rivian 4.1company rating

    Dallas, TX Job

    About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a Sales Advisor, you are an integral member of our field Sales organization, building relationships with prospective customers and growing the Rivian community and brand. You will own the customer relationship, from qualifying leads in-store and at events to closing sales, ensuring each touchpoint of the purchase experience is highly personalized. You are passionate not only for our brand and our mission but also hungry to drive a competitive sales culture. You're able to educate and inspire customers throughout their journey through various tools and forms of communication, i.e. in-person, demo drives, phone, text, email, etc. You're a self-driven and results-oriented individual who is passionate about providing memorable customer experiences that drive brand loyalty, customer satisfaction, and sales conversion. Responsibilities Consistently achieve or exceed monthly and quarterly sales targets and other key performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and NPS Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian's core values and culture Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian Build and manage a healthy sales pipeline by establishing positive, long-term relationships with customers via high touch, responsive service Engage and support customers through order confirmation, following up across various stages of the sales process to drive conversion through the funnel and increase customer satisfaction, repeat business and referrals Host and support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community Study and solicit customer feedback to understand and solve for customer pain points and opportunities for continuous improvement Stay up to date on auto and EV competitive landscape and trends to keep a close pulse on what customers are considering and effectively build value in our products and overcome objections to purchase Share success strategies, best practices and continuous feedback with teammates to cultivate a culture of learning and winning together built on trust Perform keyholder location opening and closing duties and ensure policy & procedure are followed; duties include completing operational checklists, leading team huddles, and writing daily business recaps Support and motivate fellow team members by providing clear direction and feedback Resolve customer escalations in the moment and promptly cascade outstanding issues to the appropriate teams Communicate business trends and data to the leadership team with recommendations regarding areas of opportunity Pay close attention to customer sentiment and the quality of the service provided; coaching for exceptional performance Take on additional projects, duties and assignments as required and/or by request from sales leadership Qualifications Preferred 6+ years of sales, retail, customer service or hospitality experience at a top tier, premium brand (direct to consumer, auto and or EV a plus) Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes Experience using CRM systems (Salesforce preferred) Strong communication and collaboration skills (written and verbal) Ability to work a flexible schedule to support customers on nights, weekends and/or holidays Ability and willingness to travel as needed to support events, new market launches, etc. Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) with the ability to learn new tools quickly Comfortable operating large, high performance vehicles and conducting demo drives with customers Ability to work effectively both in a team and independently Maintain a positive, upbeat and can-do attitude at all time Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state/province Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Preferred 6+ years of sales, retail, customer service or hospitality experience at a top tier, premium brand (direct to consumer, auto and or EV a plus) Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes Experience using CRM systems (Salesforce preferred) Strong communication and collaboration skills (written and verbal) Ability to work a flexible schedule to support customers on nights, weekends and/or holidays Ability and willingness to travel as needed to support events, new market launches, etc. Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) with the ability to learn new tools quickly Comfortable operating large, high performance vehicles and conducting demo drives with customers Ability to work effectively both in a team and independently Maintain a positive, upbeat and can-do attitude at all time Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from) No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring Ability to obtain and maintain local sales licenses if applicable in your state/province Consistently achieve or exceed monthly and quarterly sales targets and other key performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and NPS Ensure customer experience is best-in-class: authentic, engaging, educational and aligned with Rivian's core values and culture Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian Build and manage a healthy sales pipeline by establishing positive, long-term relationships with customers via high touch, responsive service Engage and support customers through order confirmation, following up across various stages of the sales process to drive conversion through the funnel and increase customer satisfaction, repeat business and referrals Host and support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community Study and solicit customer feedback to understand and solve for customer pain points and opportunities for continuous improvement Stay up to date on auto and EV competitive landscape and trends to keep a close pulse on what customers are considering and effectively build value in our products and overcome objections to purchase Share success strategies, best practices and continuous feedback with teammates to cultivate a culture of learning and winning together built on trust Perform keyholder location opening and closing duties and ensure policy & procedure are followed; duties include completing operational checklists, leading team huddles, and writing daily business recaps Support and motivate fellow team members by providing clear direction and feedback Resolve customer escalations in the moment and promptly cascade outstanding issues to the appropriate teams Communicate business trends and data to the leadership team with recommendations regarding areas of opportunity Pay close attention to customer sentiment and the quality of the service provided; coaching for exceptional performance Take on additional projects, duties and assignments as required and/or by request from sales leadership
    $81k-104k yearly est. 24d ago
  • Customer Experience & Insights Lead

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar is hiring a Customer Experience & Insights Lead within our Construction Industries Services Division (CISD) organization. Reporting directly to the CISD Customer Experience Director, this strategic position holds significant influence over CISD customer offerings and go to market priorities. The candidate will need to be able to influence across the organization including with sales execution and sales support VPs. The ideal candidate will possess a passion for customers, a deep understanding of traditional and innovative ways to collect voice of customer, an ability to identify unmet customer needs, and drive priorities in CISD bases on the most critical customer needs and priorities. Role Summary: Customer Experience (CX) is at the heart of CISD's mission to drive service growth and enhance customer engagement. In this role, you will play a critical role in shaping and executing our CX strategy, ensuring that global customer insights drive meaningful actions and improvements across the organization. What You'll Do (Key Responsibilities) Drive Customer-Back Service Growth: Collect Construction Industries (CI) voice of customer (VOC) and information and match that with CI customer behaviors. Coordinate the collection of VOC and information with other Caterpillar groups to generate CI insights from ethnographic research, data monitoring, and qualitative and quantitative surveys. Manage CISD AI program to collect, analyze, and report global customer insights from customer visit reports. Coordinate adoption with the sales execution team and insight analysis/action with the sales support teams. Generate global customer insights and communicate and drive alignment/actioning of those insights across CI and with Cat Digital, Marketing and Brand, and other Caterpillar teams. For customer insights define: (1) Why do we need those insights / What problem are we trying to fix? (2) What new understanding did we gain? (3) Will our solution improve the physical and digital customer experience and therefore change customer behaviors? Define the CISD business requirements for AI development with respect to customer insights, coordinate development with Cat Digital, own go-to-market and adoption, and monitor results. Help Develop a Clear Customer Experience Strategy and Drive a Deeper Understanding of Customers, their Businesses, their Needs and Wants: Help develop and govern the CISD CX, Digital & AI Strategies and roadmaps and align with CI business partners. Build the customer knowledge of everyone in CISD by sharing VOC, Insights and customer actions across the organization. Ensure the organization is working solutions as customer back led by VOC through the New Services Development Program. Launch the AI voice of customer (VOC) assistant and virtual AI persona in CISD, automating insight generation from customer visits and the knowledge base AI marketing assistant. What You Have (Skills and Qualifications) Customer Focus: Passion for understanding and addressing customer needs. Customer Experience Management: Proven experience in a strategic customer experience role with a focus on customer insights and service growth. Influencing: Strong influencing and collaboration skills with the ability to work effectively with senior leadership. Customer Insights Collection and Development: Experience with a wide variety of ways of collecting VOC and information about customer buying behaviors and how to influence their decision making. Program Management: Excellent ability to coordinate with cross-functional teams. AI Experience: Experience with leveraging AI for iterative prompts, data analysis, & developing business strategies. This role is critical to driving service growth and enhancing customer experience within CISD. If you are passionate about customers and skilled in generating and actioning insights, we invite you to join our team to improve our customers' experience of owning Caterpillar equipment and as a result make a significant impact on our business. Additional Details This position can be located in Peoria, IL; Dallas, TX; or Cary, NC. Domestic relocation assistance is available. This position is currently a hybrid in-office work model, requiring a 3-day weekly office presence. However, work arrangements may be adjusted at any time based on business needs. Summary Pay Range: $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: March 20, 2025 - April 3, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $145k-217.3k yearly 8d ago
  • Regional Operations Manager - South Central Region

    General Motors 4.6company rating

    General Motors Job In Coppell, TX

    Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Coppell, TX office three times per week, at minimum [or other frequency dictated by the business]. The Role CCA is seeking a dynamic and results-oriented Regional Operations Manager to lead and optimize aftersales operations across multiple regions. This strategic role requires a leader with extensive knowledge of aftersales processes, fixed operations, customer success, and operational efficiencies. The Regional Operations Manager will collaborate closely with key stakeholders to ensure seamless operations, drive revenue growth, and enhance the overall customer experience. The ideal candidate embodies GM's Behaviors, is committed to our customers, motivated by change and major transformation, and aims to drive enterprise-wide value. Key strengths include embracing change, setting short, medium & long-term goals that deliver customer success, cross functional collaboration, and leading through influence across the GM enterprise in an ambiguous / fast-paced environment. What You'll Do (Responsibilities): Align regional sales goals with CCA strategy in collaboration with senior leadership. Provide resources, training, and support to staff. Track and analyze key performance indicators (KPIs). Use data-driven insights to optimize regional performance. Address escalated customer issues with the customer service and sales teams. Competencies: Leadership: Lead teams effectively and manage cross-functional collaboration. Strategic Thinking: Develop and execute plans to support regional goals. Problem-Solving: Identify issues and implement solutions proactively. Analytical Skills: Analyze data to assess performance and identify improvements. Customer Focus: Understand and meet customer needs while driving business results. Additional Job Description Your Skills & Abilities (Required Qualifications): 5+ years in parts and service field operations Proven experience in driving operational efficiency and strategic sales growth. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. High integrity and ability to manage confidential content. Effective time management and prioritization skills. Ability to plan and organize in a changing environment. Strong oral and written communication skills. High interpersonal skills to motivate and elicit work from others. Advanced data acumen and analytical ability. Willingness to offer opinions and challenge leadership constructively. Decisive in action-oriented environments. Ability to anticipate and manage risks. Proficiency with Microsoft Office and SharePoint. Familiarity with CCA Sales & Marketing /Channels/Field and comfortable in office environment. This position requires the ability to legally operate a motor vehicle on a regular basis. This job may be eligible for relocation benefits. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. #LI-AP1 About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. Benefits Overview The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; • Company and matching contributions to 401K savings plan to help you save for retirement; • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing; • Discount on GM vehicles for you, your family and friends. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $75k-91k yearly est. 8d ago
  • Senior Digital Operations Support Analyst

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: We are seeking an experienced and motivated Release Manager with strong DevOps skills to join our dynamic team responsible for Caterpillar's eCommerce sites for online parts sales. The successful candidate will be responsible for overseeing the release process, ensuring that all software updates and new releases are delivered smoothly and efficiently. This role requires a deep understanding of DevOps practices, excellent project management skills, and the ability to collaborate effectively with cross-functional teams. What You Will Do: * Manage the end-to-end release process, including planning, scheduling, coordinating, and executing software releases. * Work closely with development, operations, and quality assurance teams to ensure seamless integration and delivery of new features and updates. * Implement and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the release process. * Monitor and troubleshoot release-related issues, ensuring timely resolution and minimal impact on production environments. * Develop and maintain release documentation, including release notes, deployment guides, and rollback plans. * Collaborate with stakeholders to define release schedules, establish release criteria, and ensure alignment with business objectives. * Conduct post-release reviews and retrospectives to identify areas for improvement and implement best practices. * Stay up-to-date with industry trends and emerging technologies to continuously enhance our release management processes. What You Will Have: Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Customer Support Policies, Standards and Procedures: Knowledge of the organization's customer support policies, standards and procedures; ability to guide customers on all company interactions. Software Product Technical Knowledge: Knowledge of technical aspects of a software products; ability to design, configure and integrate technical aspects of software products. Software Release Management: Knowledge of strategies, practices and tools for managing versions and distribution of software products and enhancements; ability to evaluate and improve release management practices and tools. Software Reliability Management: Knowledge of software reliability management; ability to develop and use principles, methodologies and metrics that increase software product performance and reliability. Performance Measurement and Tuning: Knowledge of system performance, testing and programming; ability to monitor, measure, and optimize system performance and network communication. Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. Considerations For Top Candidates: * Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent working experience * Proven experience as a Release Manager, DevOps Engineer, or in a similar role. * Strong understanding of DevOps principles and practices, including CI/CD, infrastructure as code, and automated testing. * Experience with popular DevOps tools and technologies, such as Azure DevOps, GitHub, Git, Jenkins, Docker, Kubernetes, and Ansible. * Excellent project management and organizational skills, with the ability to manage multiple projects and priorities simultaneously. * Strong problem-solving and analytical skills, with a keen attention to detail. * Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. * Familiarity with Agile and Scrum methodologies. * Preferred Skills and Qualifications * Experience with cloud platforms such as AWS, Azure, or Google Cloud. * Certifications in DevOps or related fields, such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator, or similar. * Experience with monitoring and logging tools, such as Prometheus, Grafana, ELK stack, AppDynamics, or Splunk. * eCommerce application experience, especially built on the HCL Commerce platform What You Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. Additional Information: Flexible hybrid work environment #LI-Hybrid #BI About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $106,194.25 - $179,640.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: March 21, 2025 - March 28, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $54k-70k yearly est. 7d ago
  • Talent Acquisition Partner

    Caterpillar, Inc. 4.3company rating

    Irving, TX Job

    **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Our Services, Distribution, & Digital (SD&D) division is looking for a **Talent Acquisition Partner - Early Talent** to support hiring for our commercial early talent programs with a focus on commercial functional internships across Caterpillar segments in the United States. The commercial function encompasses Marketing, Sales, and Product Support roles within Caterpillar. In this role, you will collaborate and partner with our Commercial Early Talent Recruiter for commercial full-time roles to execute our long-term strategy to recruit top internship talent from colleges and universities into Caterpillar. This person will also promote and support Caterpillar's recruitment brand across schools and various community events with a focus on interns including partnering with SD&D's Sr. Talent Management Partner for Early Talent Programs on the commercial internship program execution. With a focus on strong university relationships, intern conversions & a best in class internship program, you will strategically build the future talent for the commercial function at Caterpillar. **What You Will Do:** + Manage internship recruitment cycle from hello to hire by executing hiring for functional early talent roles based on yearly allocations including recruiting, interviewing, making offers, onboarding, and communicating orientation and start date plans for new employees. + Partner and consult with hiring managers regarding recruiting strategies and practices that support the goals and direction of the organization, leveraging data to drive decision-making. + Join forces with our Commercial Early Talent Recruiter for full time commercial roles on a best-in-class agile university relations strategy & engagement plan to ensure white glove recruitment of the right talent for our commercial early talent positions now and in the future. + Lead university recruiting teams at identified strategic campuses and clubs to ensure execution of the functional recruitment strategy. + Execute, in partnership with broader global SD&D early talent team, the commercial internship program to continue to best meet the needs of the business. + Review trend analysis and utilize data for continuous program & recruitment improvement. + Utilize the applicant tracking system (ATS), Candidate Relationship Management (CRM) tools and industry-leading sourcing technologies to deliver the most qualified candidates for current roles and building strong candidate pipelines for future roles. + Contribute towards broader recruiting team projects. **What You Have:** + Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. + Customer/Market Focus: Understanding of the importance of remaining aware of shifting market priorities and ability to respond to internal and external customer needs in a manner that consistently adds value. Talent Acquisition experience in energy, utilities, power or automotive preferred. + Candidate Screening: Knowledge of techniques, methods and processes of candidate screening; ability to preselect suitable candidates for first and further interviews within the organization. + Staffing and Recruiting: Knowledge of standards, processes, techniques and methods used in staffing and recruiting; ability to identify, select, retain and relocate qualified personnel, both internally and externally, for a wide range of positions. + Workforce Analytics **:** Knowledge of human resources (HR) and workforce issues and trends; ability to analyze workforce data, information and metrics and apply the results to support business decisions. + Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. + Experience or familiarity with internship programs. **Top Candidates will also have:** + Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance. + Familiarity in Workday- specifically as a recruiter. + Exposure to recruiting talent to Caterpillar, especially early talent &/or interns. + Experience adapting to changing circumstances and working effectively in a dynamic environment. + Experience communicating and collaborating with internal and external customers at various levels in the organization and across segments and/or Caterpillar enterprise for the betterment of the company. + Comfortable working without direct supervision. + Strong judgment and creative problem-solving skills. **Additional Information:** + This position is ideally located in Peoria, IL, also will consider locations in which we have larger commercial internship presence including Dallas & Tucson. + Relocation is not offered. + Sponsorship is not offered. + Travel up to 50% especially during peak recruiting times. (Peak Times are January- March; May; August - October). **What You Will Get:** Through it all, we are one team (********************************************************************************************** - creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (********************************************************************************************** . #LI **Summary Pay Range:** $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees **Posting Dates:** March 21, 2025 - April 3, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .
    $87.5k-131.3k yearly 7d ago
  • Senior Corporate Counsel - IP

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. It's More Than a Job, It's a Career Caterpillar is seeking an experienced attorney to serve as Senior Corporate Counsel to execute our worldwide intellectual property strategy. Caterpillar's legal team offers a very broad-based intellectual property practice, including: * Patent portfolio management, including invention harvesting and working with external counsel to have patent applications drafted and prosecuted * IP risk management, including management of conflict matters and post-grant procedures * IP enforcement against third parties * IP agreements counselling and support The Caterpillar IP team has broad international exposure to IP matters and provides the opportunity to work closely with colleagues spread over the globe. The role will require a highly motivated and experience individual that is looking for autonomy and flexibility, but also looking to be part of an enthusiastic team. Job Summary: The position will be primarily focused on developing and implementing a strategy for the effective enforcement of Caterpillar's intellectual property rights against third parties, drafting and negotiating IP focused agreements, and providing general counseling to internal clients. The candidate will also be involved in identifying other commercial and IP legal issues and coordinating internally with other attorneys and subject matter experts to effectively counsel the client and mitigate legal risks. Candidates must have experience with patent claim analysis and interpretation, as well as experience drafting and negotiating IP agreements. Experience in other aspects of intellectual property law may be considered. Whether your experience has been in-house or in private practice, you must demonstrate strong commercial judgement, excellent communication skills, and must also be prepared to undertake occasional business travel. What You Will Do: * Advising senior management and providing clear recommendations on legal matters. * Managing legal support of a business division or significant legal practice area through coordination of a network of attorneys or serving as a subject matter expert. * Assisting with implementation of legal strategies and goals in line with company's business objectives; researching complex legal issues and reviewing and drafting complex legal documents. What You Have: * Legal Function: Extensive experience related to drafting and negotiating licensing, development, non-disclosure, collaboration, and other IP focused agreements with customers and other partners * Organizational Leadership: Ability to collaborate vertically and horizontally, across levels and various business functions within the company, and with external parties * Decision Making and Critical Thinking: Results-oriented and willing to take initiative, identify risks, make decisions, and take action to resolve IP related problems and improve IP related results * Effective Communications: The ability to communicate effectively with all levels of the organization, including direct counseling of executive leaders * Influencing: Excellent interpersonal and collaborative skills with demonstrated ability to impact, influence, and negotiate with internal and external resources Top Candidate Will Also Have Experience: * Implementing and/or managing global patent initiatives/processes * Drafting and negotiating licensing, development, non-disclosure, collaboration, and other IP focused agreements with customers and other partners * Collaborating vertically and horizontally, across levels and various business functions within the company, and with external parties * Communicating effectively with all levels of the organization * Using excellent interpersonal and collaborative skills with demonstrated ability to impact, influence, and negotiate with internal and external resources * Using a results-oriented approach to working - willing to take initiative, identify risks, make decisions, and take action to resolve problems and improve results * Resolving intellectual property conflicts * Understanding technology and business issues related to heavy machinery or other similar industries * Practicing and knowledge about international patents and agreements Degree and Experience Requirements: * J.D. from an accredited law school with strong academic credentials * Active Bar admission in any U.S. state * Active USPTO Bar admission * Must have significant legal experience, including in-house experience at a large company, drafting complex intellectual property focused agreements, patent claim analysis and interpretation relative to potentially infringing product, and negotiating agreements with opposing legal Counsel Additional Info: * The primary location for this position is Peoria, IL but willing to consider Irving, TX * Domestic relocation assistance is available for those who qualify * Sponsorship is not available * 5-10% travel is expected What You Will Get: * Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. * Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays. * All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Final details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI Summary Pay Range: $174,240.00 - $261,360.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: February 28, 2025 - March 30, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $174.2k-261.4k yearly 27d ago
  • Electrical Journeyperson - Arlington

    General Motors 4.6company rating

    General Motors Job In Arlington, TX

    The Role General Motors has needs for qualified Industrial Electrician Journeypersons. Working under minimal supervision, the skilled trades Electrician Journeyperson is responsible for layout, installation, repair and preventative maintenance of complicated electrical equipment and circuits, troubleshooting and technical expertise on control systems. Primary Responsibilities: Follow established safety procedures according to OSHA standards and company procedures Responsible for the maintenance and repair of electrical equipment Analyze and troubleshoot electrical malfunctions in equipment and related components, diagnosing and correcting the problems quickly to avoid production delays Perform electrical preventative and corrective maintenance on all plant equipment Promote teamwork and show a willingness to work with other departments Participate in continuous improvement activities Read and interpret drawings and wiring schematics Demonstrate strong problem-solving skills Additional Job Description Interested individuals must meet the following minimum qualifications: At least six (6) years of related experience as an Electrician or a U.S. Department of Labor Certificate of Completion in the Electrical trade. Must be able to satisfactorily complete the General Motors hiring process requirements which includes comprehensive assessments, drug testing, and a background check At least 18 years of age Eligible to work in the United States Must be willing to work flexible shift hours and day, afternoon, or night shift as well as overtime hours daily, weekends and holidays on those shifts with little notice GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU NEED OR WILL NEED GM IMMIGRATION SPONSORSHIP TO WORK OR TO REMAIN EMPLOYED AT GM (e.g., H-1B, TN, STEM OPT, etc.). If you are a current GM employee operating under a collective bargaining agreement, please contact your local HR/LR for employee placement opportunities. This position may be filled with a Journeyperson or Journeyperson In Training, the compensation ranges for a JIT include ($36.68-$42.80) or Journeyperson rate of $43.67. Certificates/credentials and scoring in interview will determine your status and pay. Physical Requirements Quick response to safety instructions, alarms, and signals are a must Ability to work and stand for extended periods Comfortably wear personal protective equipment Navigate a busy environment Bend, twist, kneel, crouch, and reach May need to lift or carry materials weighing up to 50 lbs. depending on department Occasional sitting during certain tasks Drive mobile equipment when needed General Motors UAW hourly employment offers a very competitive compensation and benefit package. An annual incentive payout is also available, as qualified. Relocation and travel expenses will be the responsibility of the applicant. Please note - per the labor agreement between GM and the UAW, GM may share information and documentation relating to the credentials of applicants for this position (e.g., resumes, journeyperson cards, interview notes, certificates, etc.) with UAW personnel who have a need to know as part of their role on the UAW skilled trades team. Diversity Information General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. Equal Employment Opportunity Statements GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $36.7-42.8 hourly 50d ago
  • Executive Office Senior Communicator - Energy and Transportation

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. This is Caterpillar Caterpillar is seeking an Executive Office Senior Communicator to provide strategic communications counsel and support for the Energy & Transportation business segment. Reporting to the Head of Executive Communications and directly supporting the Group President for Caterpillar Energy & Transportation, you will be a vital member of the Enterprise Communications team. In this role you will manage an integrated team to collaborate on the enterprise's efforts globally through strategic, integrated communications. You must act as a trusted advisor within the Energy & Transportation team on a wide range of messaging that directly impacts our reputation. What You Will Do: * Lead and manage the Energy & Transportation team's communications needs, building and leading communications planning and strategies that drive content creation * Define a structured communications program by prioritizing needs, and creating and developing themes, formats, media and timetables for major programs and presentations * Exhibit exceptional initiative and communications leadership across the corporation while working in close collaboration with key team members and business partners * Collaborate with internal and external editorial teams, the global communications community, and subject matter experts on promotion, content capture and storytelling. Serve as the communication focal point and deliver communications to employees across the enterprise * Provide quality and value that optimally facilitates employee communications and supports the development, marketing and promotion of the communications * Advance E&T messaging by promoting story ideas, preparing briefing materials and drafting press releases and media statements as needed * Act as an advisor or consultant to senior management on communications * Perform other related communications duties as assigned What You Have: * Planning: Expert level knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan. Strong project management skills with the ability to lead multiple projects simultaneously while paying close attention to details * Communicating Complex Concepts: Expert level knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. Hands-on experience developing and executing a strategic communication plan reflective of the core business objectives and leveraging multiple communication channels to reach desired audiences, including social media, media and customer events * Influencing: Expert level knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Demonstrates an enterprise mindset when working through a matrixed organization. Proven ability to lead outside vendors and internal business partners * Interpersonal Relationships: Extensive knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive, diplomatic and collaborative manner. Establishes and maintains credibility with clients and teammates throughout various levels of an organization Top Candidates Will Also Have: * Experience leading a team * Bachelor's degree in communications or related field * Previous experience in corporate communications, agency leadership, or both Additional Info: * The primary location for this position is Irving, TX however open to considering other U.S. Caterpillar office locations * Domestic relocation assistance is available for those who qualify * Sponsorship is not available * International and Domestic travel up to 25% expected About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Final details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI Summary Pay Range: $156,000.00 - $234,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: March 20, 2025 - March 27, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $29k-37k yearly est. 11d ago
  • Senior Sales Support Consultant- Customer Value Agreements

    Caterpillar, Inc. 4.3company rating

    Irving, TX Job

    **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar's Construction Industries Services Division (CISD) is hiring a **Senior Sales Support Consultant** for Customer Value Agreements. This role will serve as a Construction Industries market and divisional consultant for Customer Value Agreements. The Senior Sales Consultant will develop strategic Aftermarket services, support Aftermarket Solutions Representatives (ASRs) in the field, and contribute to the Division's business and long-term leadership position. **What You'll Do ** In this role, the incumbent will be working with key partners including CVA Product Group and Distribution Services Division (DSD), as well as aligning with the Sales Execution and Sales Support teams in Construction Industries Services Division (CISD) to drive CVA 4+ growth which is critical to achieving double digit Sales to Users (STU) by 2026. Key duties include, but not limited to: + Lead cross functional workshops and governance with partners/dealers to deliver proactive, data-based plans to achieve targets + Scale the CVA Recipe across dealers in region + Deep understanding of Go To Marketing of new/enhance CVA opportunities, including dealer adoption + Drive CVA strategy by driving up renewal rates, driving adoption for CVAs on Point of Sales for in channel USED, and filling the CVA Opportunity funnel + Collaborate with dealer CVA Specialist, as well as drive collaboration with other dealer parts specialists + Collaborate globally for CVA shares and insights issues + Support deeper, richer, longer CVAs and piloting of new CVA offers as required + Review granular insights by dealer, customer segment and product type to provide recommendations for growth opportunities + Present insights on gaps, root cause, and proposed actions to leaders and advisors + Create and manage Commercial Sales Variance programs + Conduct training for Dealer PSSRs , Regional Leadership to Dealer CVA Specialists **What You Have ** + Progressively responsible job-related experience in the areas of Prime Product Sales, Aftermarket Sales or Technical Support, and/or Strategic Project Management . + Strong **Customer Focus** around product applications knowledge and/or knowledge of dealers' and customers' application, industry and marketplace needs . + Demonstrated **Effective Communications** Skills through experience consulting and collecting of Voice of Customer for New Product/Services Introduction or distribution needs . + Strong **Decision Making, Critical Thinking, and Value Selling Skills** demonstrated by working with senior staff and management on industry growth plans, regional merchandising programs or regional dealer programs . **Top Candidates Will Also Have ** + Experience with aftermarket business (Caterpillar dealer network is a plus) + Effective communication skills across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. + Experience providing training for internal and external sales teams, direction for future solutions and industry needs, and sharing this expertise at higher industry levels with business unit management + Experience creating behavioral changes in organizations **Additional Details** + Preferred Location: Peoria, IL + Additional Locations: Dallas TX, Cary NC, King of Prussia PA, Atlanta GA, Houston TX + Caterpillar operates in a hybrid work environment, requiring a minimum of 3 days per week of onsite, in office work. + Travel: 50%; domestically + Relocation assistance IS available ONLY to the following locations: Peoria IL, Dallas TX, Cary NC + Sponsorship is NOT offered **Job Related FAQs: ** + **Geographical Responsibility:** Regional, North America (Eastern US) + **Metrics and measures:** CVA Active Contracts, as well as metrics aligned to CVA Strategy: CVA Renewals, CVAs on Used Equipment. + **Primary Interfaces:** This role is a key interface between CISD Regional Sales teams, the Industries and the Product Groups. **Final details: ** Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI #Careers **How We Support You (Employee Benefits)** Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days, paid volunteer days and paid holidays (prorated based upon hire date). **About Caterpillar ** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, back ed by our global dealer network, provide exceptional value that helps customers succeed. **Summary Pay Range:** $123,480.00 - $185,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** March 21, 2025 - March 28, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .
    $36k-47k yearly est. 60d+ ago
  • Senior Manager - Data Center After Sales & Quality

    Caterpillar, Inc. 4.3company rating

    Irving, TX Job

    **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About EPD** Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! As the **Senior Manager - Data Center After Sales & Quality** for Electric Power Key Accounts you will lead all efforts related to Quality, Commissioning, Aftermarket and Product Support for Electric Power's named data center global accounts. Successful execution will enable us to achieve and maintain Caterpillar global data center market leadership. To do this you will lead a global team of specialists with the responsibility to manage customer and dealer relationships on a global scale when related to quality, commissioning, aftermarket and product support. **What you will do:** - Lead the development and transformation of the global After Sales & Quality team in all aspects required to deliver on goals while securing win/win outcomes for Cat and our data center customers. - Embrace growth, own Data Center Customer Commissioning and Services Support Strategy including dealer capability and capacity assessments and action plans. - Lead cross functional Caterpillar teams through resolution to product related problems while effectively communicating with customer senior leaders. - Lead dealer onboarding and scaling initiatives and account specific playbooks ensuring a consistent customer global experience. - Develop necessary processes and tools to ensure customers view Caterpillar and Cat dealers "easy to do business with", resulting in improvements in product quality, critical issue containment and RCA closure, fleet tracking and maintenance, Cx capability and capacity, and CVA growth. - Launch initiatives to increase Service Contracts and parts sales growth. - Coordinate with supply chain teams to ensure Caterpillar parts supply and stocking serves the need of each customer. - Work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences. Good human relations skills are required to develop a collaborative/cooperative work relationship with Caterpillar partners and customers. **What you have:** **Degree Requirement:** Accredited engineering or business related degree (or equivalent experience) **Customer Focus:** Extensive knowledge of data center, utilities, and or power distribution customer needs and requirements. Level Extensive Experience: - Previous Product Support field and/or account management experience with Caterpillar dealers and customers in the Electric Power industry. Strong understanding of dealer operations. - Understanding of values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. - Teaches others about a variety of tools and techniques to optimize desired customer outcome - Facilitates creation of the 'right' products and services to resolve customer business issues. - Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement. - Advises others on creating customer focused environments in various scenarios. - Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations. - Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives. - Communicates and models the criticality of customer focus as an organizational strategy. **Industry Knowledge:** Industry experience in Electric Power and/or Data Center applications. appropriately to diverse situations. Level Extensive Experience: - Educates others on own organization in terms of the industry - its market position, niche (if any), etc.. - Compares and contrasts the latest developments and emerging issues in the industry. - Raises coworkers' awareness of industry standards, practices and guidelines. - Assesses how regulatory and reporting requirements apply to own organization. - Explains the development of industry segments - trends, consequences, key issues. - Discusses industry-specific cycles and associated considerations. **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience: - Develops standard processes to maximize business efficiency and effectiveness. - Differentiates assumptions, perspectives, and historical frameworks. - Evaluates past decisions for insights to improve decision-making process. - Assesses and validates decision options and points and predicts their potential impact. - Advises others in analyzing and synthesizing relevant data and assessing alternatives. - Uses effective decision-making approaches such as consultative, command, or consensus. - Ensures that assumptions and received wisdom are objectively analyzed in decisions. **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: - Adapts documents and presentations for the intended audience. - Extensive experience presenting to executive level audiences - Demonstrates both empathy and assertiveness when communicating a need or defending a position. - Employs appropriate methods of persuasion when soliciting agreement. **Negotiating:** Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Extensive Experience: - Ensures negotiators have awareness of complementary yet diverse interests. - Successfully completes significant negotiations, both internal and external. - Details the risks of negotiation breakdown from each party's perspective. - Protects own position, while demonstrating willingness to achieve win-win. - Identifies similarities and differences in position and assesses impact on discussions. - Detects and addresses lack of progress or a stalemate. **Relationship Management** : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Extensive Experience: - Communicates to clients regarding expectations of all parties. - Participates in negotiating the terms of the business relationship. - Conducts periodic reviews of work effort, progress, issues, and successes. - Maintains productive, long-term relationships with clients or vendors. - Creates opportunities to educate support teams on client priorities. - Empowers others to establish collaborative, healthy relationships. **Other:** + Position is located in Dallas, TX, Lafayette, IN or Griffin, GA + Domestic relocation is available for this position + Sponsorship is not available for this position + Travel expectations 50%+ (domestic & international) + This position is currently a hybrid in-office work model, requiring a 3-day weekly office presence onsite at our (location) office and remote work for the remaining days. However, work arrangements may be adjusted at any time based on business needs. \#LI **Summary Pay Range:** $169,320.00 - $253,920.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees **Posting Dates:** March 19, 2025 - April 2, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .
    $169.3k-253.9k yearly 9d ago
  • Economic Analyst

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As an Economic Analyst for Caterpillar's Resource Industries segment, you will evaluate economic, commercial and competitive data to provide insights to our senior leadership team. This is a visible role cutting across functions and business divisions and is critical to helping shape operational and strategic planning decisions. In Resource Industries, you'll be supporting the largest machines at Caterpillar at a time when they're on the front lines of critical topics - like electrification, autonomy and emissions control - that will help define the world of tomorrow. What You Will Do: * Monitor and forecast commodity market trends and align with business unit leadership on impacts to product groups * Present analysis and forecasts to management, business unit leaders and industry stakeholders * Drive insights to business partners through summarization and visualization of economic data * Coordinate business intelligence reports for senior leaders, focusing on market trends and customer/competitor activity * Analyze existing and emerging market trends across key commodity groups and provide guidance to long-term planning processes * Maintain and utilize networks of people and resources for obtaining competitive information. What You Have: * Bachelor's Degree in Economics, Finance or related field * Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. * Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience. * Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. * Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. * Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. * Financial Markets: Knowledge of the products, types, competitors, customer base, major issues and regulatory considerations in the financial markets; ability to apply financial market knowledge to various business environments. * Financial Analysis: Knowledge of tools and approaches of financial analysis; ability to read, interpret and draw accurate conclusions from financial and numerical material. Top Candidates Will Also Have: * Prior experience with commodity markets and mining, heavy construction or related industries * High levels of initiative, creativity, and interpersonal/communication skills to collaborate with a variety of audiences and management levels * Ability to speak technically when required but also clearly and concisely with non-financial audiences * Advanced Excel skills and familiarity operating the Bloomberg Terminal Additional Info: * The primary location for this position is Irving, TX * Domestic relocation assistance is available for those who qualify * Sponsorship is not available * International and Domestic travel up to 10% What You Will Get: * Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. * Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays. * All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. About Caterpillar - Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Final details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status. #LI Summary Pay Range: $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Posting Dates: March 26, 2025 - April 9, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $110.5k-165.8k yearly 3d ago
  • Data Scientist

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Caterpillar Information Technology Business Resource team is seeking a Data Scientist. This role, along with the Caterpillar IT Business Resource team in whole, partners with the Caterpillar IT business unit to support the business operations of more than 500 facilities around the globe in more than 180 countries. Caterpillar IT keeps Caterpillar connected (every aspect of the business from order management systems to e-commerce solutions, collaboration tools and more) and secure across the world. Caterpillar IT plays a critical role in Caterpillar's Strategic Priorities and through their technology solutions serve as a catalyst for Caterpillar and Customers to build a better world. Job Summary: Performs analytical tasks and initiatives on huge amount of data to support data-driven business decision and development. What You Will Do: * Process & Technology Enhancements * Identify opportunities for process improvement and automation, driving efficiency and effectiveness both independently and through collaboration to optimize data. * Participate on application/system enhancement projects including leading specific workstreams and coordinating internal and external resources in the design and development. * Explore and implement new technology offerings and data sources to advance the digital skills and efficiencies for the Caterpillar Information Technology Finance Team * Design and maintain dashboards & visualizations utilizing Power BI * Technology Application Maintenance & Support * Provide data and technology expertise for Caterpillar Information Technology Finance Team with a focus on Microsoft Products * Oversee the administration, maintenance, and resolution of user issues of the team's related applications and systems. * Contribute to policies, procedures, and standards as well as technical requirements. * Participate on design, implementation, and maintenance of SharePoint sites. * Perform integrated testing and customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results. * Data Analysis * Data modeling, data analysis, data quality, monitoring and technical troubleshooting of data issues. * Accomplish a high level of technical analysis of data, analyze various outputs, advise others (inside and outside of the department), resolve data issues. * Work with business partners to understand informational needs and dive into data to identify insights, ultimately driving sound business decisions. * Communicate effectively within the team, internal and external customers, and data providers. What You Have: * Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. * Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. * Programming Languages: Knowledge of basic concepts and capabilities of programming; ability to use tools, techniques and platforms in order to write and modify programming languages. * Query and Database Access Tools: Knowledge of data management systems; ability to use, support and access facilities for searching, extracting and formatting data for further use. * Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Top Candidates Will Also Have: * Python and Snowflake experience * Microsoft Power Platform and Excel intermediate capabilities * Strong knowledge of M365 and familiarity with PowerBI & SharePoint * Aptitude for process design and technology, with a focus on controls Additional Info: * The primary locations for this position are: East Peoria, IL; Dallas, TX * This position may require 10% travel. * Relocation assistance is available. * Sponsorship is not available. #LI Summary Pay Range: $87,480.00 - $142,200.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Posting Dates: March 27, 2025 - April 9, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $87.5k-142.2k yearly 1d ago
  • Sr. Data Specialist, Pricing / Warranty

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. What does it mean to live the Caterpillar Experience? It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world. Job Summary: Caterpillar IT GCIO SD&D are looking for Senior Data Specialist. As a Senior Data Specialist will be responsible for designing, constructing, installing, testing, and maintaining highly scalable data management systems. You will also perform analytical tasks and initiatives on huge amount of data to support data-driven business decision and development, to assess organization's technical performance and makes system enhancement recommendations. You will enable Caterpillar to deliver value to the bottom line by modernizing many of its legacy applications including Warranty, Parts Pricing, and Commercial Applications. What You Will Do: * Lead requirement definition, scope of data analyses, and analyze customer requirements to provide models and solutions that are implementable and maintainable. * Understanding software development and web technologies and having proficiency in SQL and other data programming languages. * Provide architectural expertise, direction, and assistance to facilitate the delivery of solutions that align with business objectives in a cost-efficient manner. * Conduct data gathering, data mining, data processing and data modeling for future applications and/or to modernize current applications * Performs data cleansing and data quality improvement using SQL and/or Python programming. * Conduct research on data model optimization and algorithms to improve effectiveness and accuracy on data analyses. * Communicate effectively with Business teams to understand the business needs to improve current models or building new models * Define systems integration processes and practices. * Participate on 2-3 projects concurrently. What You Will Have: * Problem Solving: Expert knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. * Technology Advising: Extensive knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain. * Requirements Analysis: Expert knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. * System and Technology Integration: Expert knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. * Application Design, Architecture: Expert knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies, tools and techniques to convert business requirements and logical models into a technical application design. Considerations for Top Candidates: * Typically, a Bachelor's degree in Computer Science or a related field * Extensive experience in database design, management and support: ability to establish a data model for designing an organization's database that runs effectively and efficiently for better business outcome (typically 7+ years). * Ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events, to participate in model reviews and walkthroughs, to explain existing models to clients and describes their associated business processes. * Knowledge of the concepts, technologies and services of cloud computing (preferably AWS); ability to design, deploy and implement cloud computing solutions in various business environment. * Detail driven, analytical with problem-solving skills * Highly skills in ETL processes; ability to develop a database through the ETL process. * Extensive programming skills and working knowledge of procedural SQL and Python * Advanced skills in database performance and SQL query tuning * Knowledge of agile methodologies and the agile development lifecycle * Experience working on large-scale projects and with relational and/or NoSQL databases such as Snowflake, MySQL, … * Good effective communications and collaboration skills being able to explain conclusions to our business partners. * Utilizing CI/CD tools such as Azure DevOps * Agile Scrum Master certification Additional Info: * The primary location for this position is Peoria, IL or Nashville or Dallas. * This position may require up to 20% travel for folks based in Nashville or Dallas. * Will work 3 days a week onsite * Sponsorship is not available. About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Summary Pay Range: $126,000.00 - $204,720.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: March 25, 2025 - March 30, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $126k-204.7k yearly 3d ago
  • Loyalty Engagement Manager

    Caterpillar 4.3company rating

    Irving, TX Job

    Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: Caterpillar Marketing & Brand currently has an opening for a Loyalty Engagement Manager, supporting Caterpillar's loyalty program, Cat Vantage Rewards. In this role, you will work with a team that is responsible for developing and overseeing the execution of Caterpillar's customer loyalty program, Cat Vantage Rewards. This person will work with partners to drive adoption and success of the loyalty program among internal teams and the dealer network. This role is responsible for training and socializing the program, ensuring seamless integration into internal and dealer operations, and fostering engagement to maximize participation. What You Will Do: * Develop engagement strategies, refresher trainings, and socialization plans to ensure ongoing knowledge and collaboration. * Build strong relationships across the enterprise, acting as an advocate for the program. * Create a comprehensive engagement plan targeting roles that will influence success of the program and execute with cross-functional teams. * Work closely with partner teams to create compelling communication strategies that drive program awareness and participation. * Gain an comprehensive understanding of the dealer network landscape and operational processes, in this or related industries. * Transform complex information into a succinct story for internal and external presentations. * Facilitate presentations with large audiences and lead interactive working sessions on an ongoing basis. * Gather insights from internal partners, dealers and customers to continuously refine and evolve the program, ensuring it meets business goals and customer expectations. * Provide recommendations for program enhancements that drive increased adoption, engagement, and retention. What You Will Have: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations. Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers). Considerations For Top Candidates: * Bachelor's degree in marketing, business or a related field OR equivalent working experience * 5+ years experience in developing programs that provide value to customers. Loyalty program experience is a plus. * 3+ years of Comprehensive understanding of the dealer network landscape and operational processes, in this or related industries. * Ability to build and maintain strong relationships with internal stakeholders, dealers, and customers to drive program adoption and success. * Ability to partner and collaborate across the enterprise and provide cross-functional leadership. * A customer-back mindset by recognizing and advocating for customer and dealer value drivers. * Customer-back mindset and ability to take customer insights and data to influence and shape experiences. * Ability to adapt in fast-paced environments and learn quickly. What You Will Get: Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. Additional Information: This position may require travel up to 50%, some within North America Flexible hybrid work environment #LI #BI About Caterpillar Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act. Summary Pay Range: $106,194.25 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. * Medical, dental, and vision benefits* * Paid time off plan (Vacation, Holidays, Volunteer, etc.)* * 401(k) savings plans* * Health Savings Account (HSA)* * Flexible Spending Accounts (FSAs)* * Health Lifestyle Programs* * Employee Assistance Program* * Voluntary Benefits and Employee Discounts* * Career Development* * Incentive bonus* * Disability benefits * Life Insurance * Parental leave * Adoption benefits * Tuition Reimbursement * These benefits also apply to part-time employees Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: March 24, 2025 - March 31, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community.
    $106.2k-165.8k yearly 4d ago
  • ePLM Vendor Management Sr. IT Analyst

    Caterpillar, Inc. 4.3company rating

    Irving, TX Job

    **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **What does it mean to live the Caterpillar Experience?** It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world. **Job Summary:** The Enterprise PLM (ePLM) team is hiring a License and Financial Management engagement coordinator. This position owns accountability to manage the vendor licenses across the ePLM landscape and manage engagement services with ePLM's vendor landscape for ~$20M+ spend level threshold. In this role, the candidate will work directly with ePLM business partners, vendor partners, and leadership to ensure financial, vendor, license management, and security governance protocols are aligned per divisional and enterprise directives. The selected candidate will work with internal and external partners to establish, monitor, and align across EPLM's diversified and complex tactical and strategic landscape. This role will have accountability to review, evaluate, and govern vendor, financial, security, and license management artifacts to ensure alignment with master agreement protocols. The successful candidate must have a strong planning and organizational skills, intellectual curiosity, a drive to solve complex problems, strong working knowledge of vendor management protocols, a high degree of initiative and the willingness to consistently produce and deliver high quality deliverables. Candidate must have excellent communication skills in both the verbal and written dimensions. This position manages the completion of its own work assignments and coordinates work with vendors and Caterpillar internal partners (legal/purchasing/engineering) as well as creating reports for the leadership team. **What You Will Do:** + Manage Statement of Work (SOW(s)) for license / maintenance and services with category buyers & leadership + Review SOW language to ensure is in alignment with master / previous agreements + Create FR3 / Guided Buy & Next Gen, DocuSign Entries with Quotes as part of ePLM IT Spend Management + Track budget vs actual of funding sources compared to SOW's + Manage project cost alignment with funding sources for budget alignment compliance + Collaborate with leadership to roadmap spend for current / future years in terms of supplier work, license / maintenance requirements + Process & Track invoices coming in with SOW to ensure actuals within budget estimates + Administer Time Reporting protocols for the section. **What You Have:** + 4 Year Computer-Related/Engineering or Business Process degree + Experience working in a global team and working across a matrixed organization + Ability to deal with sensitive & critical issues, and communicate with leadership & business audiences + High degree of problem-solving ability coupled with proactive risk management + Strong customer focus + Progressive IT experience (application development, application support, and/or resource and vendor management) + Extensive experience working with 3 _rd_ party vendors + Enhanced communication skills + Project Management Experience + Proficiency with Service Now and NextGen **What You Will Get:** Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). **Additional Info** : + Primary preference is Mossville-IL, Dallas-TX, Nashville-TN + **MUST BE WILLING TO RELOCATE TO THIS LOCATION AND Work out of the office 5 times a week.** + This position may require 10% travel. + Sponsorship is **not** available including OPT, H4-EAD. **Must be** US Citizen or Green Card holder. **About Caterpillar -** Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. **Summary Pay Range:** $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** **Posting Dates:** March 14, 2025 - March 29, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (*********************************************** .
    $110.5k-165.8k yearly 14d ago
  • Sales Support Specialist, Dealer Locations

    Caterpillar 4.3company rating

    Irving, TX Job

    divp style="text-align:left"bCareer Area:/b/pSalesp style="text-align:inherit"/pp style="text-align:left"bJob Description:/b/pp style="text-align:inherit"/pp style="text-align:left"bspan Your Work Shapes the World at Caterpillar Inc. /span/b/pp style="text-align:inherit"/pp style="text-align:left"When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. /pp style="text-align:inherit"/pp Caterpillar Rental amp; Used (Ramp;U) division is a part of the Construction Industries (CI) segment. A primary role of Ramp;U is to support and enhance Caterpillar's dealer network, which is a competitive strength and the critical way in which we serve our customers. /pp/ppspan We are hiring a bu Sales Support Specialist /u/bfor dealer coverage / locations. The role will provide analysis and recommendations for growing the global rental store footprint. This role will be the subject matter expert for key data sources for the Rental amp; Used team and business partners. /span/pp/ppbspan Role Summary:/span/bspan Assume the role of dealer data expert for dealer's rental store coverage and support the Rental amp; Used organization in identifying location growth opportunities. Support dealer rental growth projects as well as additional analysis. /span/pp/ppbspan What You'll Do (Job Duties)/span/b/pullipspan Complete comprehensive coverage analysis to deliver to dealers. /span/p/lilipspan Provide territory managers and dealers with visualization and analysis for sales blitz and dealer rep optimization. /span/p/lilipspan Collaborate closely with rental and used facility consultants and retail partners to align on coverage strategy. /span/p/lilipspan Manage relationships with third party data suppliers and stay up to date with internal supplier compliance requirements. /span/p/lilipspan Provide quarterly report outs from Dodge and ARA to rental and used team/span/p/lilipspan Complete ad-hoc analysis as needed to support the Rental amp; Used organization and our business partners. /span/p/lilipspan Lead data and analytics training to support the Rental amp; Used organization and our business partners. /span/p/li/ulp/ppb What You Have (Core Skills)/b/pullipb Decision Making and Critical Thinking/b: data analysis experience, ability to understand data, drive insights and utilize to drive solutions/p/lilipb Effective Communications/b: written and verbal, including the ability to interact across all levels of the organization from team members to executive management. /p/lilipb Relationship Management:/b establish and maintain healthy working relationships with clients, vendors, and peers. /p/lilipb Industry Knowledge:/b heavy equipment industry and operating within a dealer network; experience in the Rental and/or Used Equipment industry/p/li/ulp/ppb Top Candidates Will Also Have/b/pullip Well-versed in and passionate about customer growth and success/p/lilip Proven ability to influence without authority/p/lilip Experience with mapping tools such as eSpatial and ArcGIS/p/lilip Bachelor's degree/p/li/ulp/ppb Additional Details/b/pullip Work locations: Dallas, TX; Cary, NC; Peoria, IL/p/lilip Travel domestically up to 20%/p/lilip Domestic relocation assistance is not available/p/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bSummary Pay Range:/b/p$87,480. 00 - $131,280. 00p style="text-align:inherit"/pp style="text-align:left"Compensation and benefits offered may vary depending on multiple individualized factors, job level, market spanspanspanspanspanspanspanspanspanspanspan class="WLO0"location, job-related/span/span/span/span/span/span/span/span/span/span/span knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. /pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bBenefits:/b/pp style="text-align:left"Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. /pullip style="text-align:left"Medical, dental, and vision benefits*/p/lilip style="text-align:left"Paid time off plan (Vacation, Holidays, Volunteer, etc. )*/p/lilip style="text-align:left"401(k) savings plans*/p/lilip style="text-align:left"Health Savings Account (HSA)*/p/lilip style="text-align:left"Flexible Spending Accounts (FSAs)*/p/lilip style="text-align:left"Health Lifestyle Programs*/p/lilip style="text-align:left"Employee Assistance Program*/p/lilip style="text-align:left"Voluntary Benefits and Employee Discounts*/p/lilip style="text-align:left"Career Development*/p/lilip style="text-align:left"Incentive bonus*/p/lilip style="text-align:left"Disability benefits/p/lilip style="text-align:left"Life Insurance/p/lilip style="text-align:left"Parental leave/p/lilip style="text-align:left"Adoption benefits/p/lilip style="text-align:left"Tuition Reimbursement/p/li/ulp style="text-align:inherit"spanspan class="WLO0" /span/span/pp style="text-align:left"* These benefits also apply to part-time employees/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pVisa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U. S which can be found through our employment website at www. caterpillar. com/careers. p/pp/pp style="text-align:inherit"/pp style="text-align:left"bPosting Dates:/b/pMarch 18, 2025 - March 31, 2025p style="text-align:inherit"/pp style="text-align:left"span Any offer of employment is conditioned upon the successful completion of a drug screen. /spanspanspanspanspanspanspanspanspanspan class="WLO0" /span/span/span/span/span/span/span/span /span/pp style="text-align:inherit"/pp style="text-align:left"EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. /pp style="text-align:inherit"/pp style="text-align:left"Not ready to apply? Join our a href="************* beamery. com/caterpillarinc/talcom" target="_blank"Talent Community/a. /p/div
    $37k-52k yearly est. 8d ago
  • Site Security Leader (Various Locations)

    General Motors 4.6company rating

    General Motors Job In Arlington, TX

    **** This posting is for Arlington (TX), Fairfax (KS), Fort Wayne (IN), Spring Hill (TN), Wentzville (MO) & Bowling Green Assembly (KY) locations **** **Work Arrangement** This role is categorized as onsite. The successful candidate is expected to report to their assigned GM worksite, five days per week and to respond to the site in the event of an emergency after hours, on weekend or holidays. **The Role** As a Site Security Leader, you will be responsible for leading security and fire protection activities at your assigned worksite including implementation of Global Security policies and standards, oversight of contract security services and quality assurance. As part of your role, you will conduct onsite risk assessments, advise site leadership and Global Security on security and fire protection issues, and implement risk mitigation measures in a timely basis. You will be the designated security lead for the site's Emergency Response Coordination Team (ERCT) and will facilitate emergency response exercises and lead after action reviews following significant incidents and emergencies. **Position Summary** + Provide strategic direction and oversight to contracted site security leader and team. + Provide quality assurance support (to include quality audits) and ensure compliance with GM Global Security Manual and site specific Standard Operating Procedures. + Provide support and guidance to local site operations and leadership to ensure effective implementation of security and fire protection measures. + Maintain regular communication with GM site leadership and stakeholders (including but not limited to Site Director, HR/LR Director, Manufacturing Engineering, Workplace Safety, Facilities, etc.) regarding security and fire protection compliance and other emerging issues. + Initiate continuous improvement activities to ensure high quality and cost-effective security and fire protection services are provided to assigned site. + Partner with GM Security Technology team to identify opportunities for security system upgrades based on lifecycle, risk reduction and efficiency. + Ensure adequate security staffing is in place to mitigate risk and comply with minimum GM requirements.Research and make recommendations on the implementation of best practices and other key initiatives. + Complete site security vulnerability assessments and ensure appropriate communication to leadership to support compliance and risk reduction. + Provide recommendations on security and fire related operations, policy, and technology applications to GM site leadership and Global Security. + Assure all incidents are reported, documented, and communicated in accordance with procedures. + Conduct after action reviews following significant incidents, identify incident trends and ensure appropriate corrective action is communicated, tracked and completed. + Partner with GM Investigations groups to ensure awareness of incidents and timely follow up. **Additional Job Description** **Required Qualifications** + 5 years of progressively responsible, security related experience with a demonstrated understanding of security operations (to include threat and risk management, workplace violence prevention, security and fire technology, and quality assurance for contracted services). + Working knowledge of video surveillance systems, access control and security systems. + Strong interpersonal and communication skills (written and verbal) with the ability to build trust and effectively communicate across levels and functions. + Excellent analytical, planning, organizational and project management skills. + Ability to facilitate and support implementation of corporate policies and best practices for security, fire prevention, and related policies. + Ability to assist in facilitating progressive change. + Ability to act decisively in emergency situations. + Capable of physically responding to emergency situations. + Demonstrated ability to work autonomously and utilize sound judgment. + Proficient with Microsoft programs. **Preferred Qualifications** + Bachelor's degree from an accredited university, college and/or equivalent. + Degree in security, fire protection or a related field. + Supervisory or leadership experience. + Experience or working knowledge of manufacturing and warehousing operations. + Avigilon and Lenel experience. **Relocation** + This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. \#LI-NR1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: - Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; - Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; - Company and matching contributions to 401K savings plan to help you save for retirement; - Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; - Tuition assistance and student loan refinancing; - Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (************************************************** **Our Culture** **How we hire (************************************************ Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $111k-141k yearly est. 29d ago

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