General Merchandise Manager
General Manager Job 16 miles from Peabody
Potpourri Group Inc., referred to as "PGI", was founded in 1963, publishing a single consumer catalog title. New brands were added through internal development and acquisitions so that today PGI has grown to be one of the most successful multi-brand direct-to-consumer merchants in America, serving millions of customers a year.
At PGI, we look for unique talent and skills, and above all else, passion. Our employees are enthusiastic team members who love what they do, and come to work every day ready to jump in and roll up their sleeves. Employees here take initiative, take pride in their work and accomplishments, and are trusted to work independently while being team players known for sharing ideas, support, and resources.
PGI is a collaborative team-oriented environment with an entrepreneurial spirit. Team members are encouraged to think outside of the box, be creative, and push the envelope. Ideas are welcomed and generated through brainstorming, informal meetings, and even hallway and coffee room conversations. The workload is significant, deadlines run tight, critical projects are always on the table, but everyone pulls together to “get it done” because they care. People are more than just co-workers at PGI and it's more than just another job here. It's a calling, it's a community, and it's a career.
Position Overview:
Potpourri Group is seeking a General Merchandise Manager, a key position at our corporate office in North Billerica, Massachusetts. In this position the GMM will be responsible for developing the strategic direction for all apparel sold by PGI, including and focusing on the five apparel catalog brands in our current portfolio. Responsible for leading, developing and mentoring a high performing team of Buyers in product sourcing, development, analysis of product performance, merchandising, and negotiation skills in order to meet corporate goals and initiatives as well as responsibility for the Apparel Product Development and Technical Fit group supporting them.
Essential Responsibilities:
Full responsibility for sales, profitability and continued growth of all managed catalog brands.
Leads and mentors a team of professional Buyers and establishes succession plans with the Buying Teams. Ensures that the Buying Teams successfully manages, develops and mentors their staff in order to meet the goals of the succession plans.
Develop strategy effectively with senior management identifying needs and resources for each catalog brand in order to successfully meet established goals.
Collaborate with the SVP of Merchandising to ensure successful execution of business goals and objectives.
Provides domestic and foreign product sourcing information to Buyers. Utilizes industry connections to create unique, cost-effective, and exclusive product assortment.
Lends expertise in product development and knowledge of sources to create PGI exclusives, and applies the technical knowledge gained in the industry to develop products with the Buying team.
Directs Buyers to assure successful completion of all merchandise processes in preparation for catalog mailings.
Applies analytical expertise to review results and gives input to Buying Team to adjust plans as needed.
Manage Apparel Product Development and Technical Fit function to ensure timely and effective support of Buying Teams.
Participates in all creative functions, planning, merchandise turnover and final review meetings with senior management, Buying and Product Development Team.
Partner with Marketing, eCommerce and Web team to establish Best in class presentations.
Required to attend all major and applicable trade shows, domestic and foreign, with or without accompanying Buyers.
Required to make periodic trips to foreign markets, with or without Buyers and or Director of Product Development, to visit with PGI sources, for product development and research new sources.
Qualification Requirements:
Prior senior level experience leading in a multi-channel, direct-marketing consumer merchandise retailer. Minimum of 8-10 year's related experience in Merchandising.
Progressive experience in Merchandising including prior experience as a Senior Buyer/Merchant.
Demonstrated prior experience effectively and successfully leading and developing senior level merchandising teams in direct marketing or related retail environment.
Strong and effective negotiation skills are required from product development to product fulfillment.
In depth knowledge of major domestic and foreign sources.
Computer literacy including strong technical skills in spreadsheet software (MS Excel). Prior catalog software experience a plus.
Bachelor's degree in Merchandising, Business or related field, or equivalent combination of education and work experience.
Benefits/Perks!
Full benefits package including Medical, Dental, Vision and 401k with Company Match
Paid Vacation Time, Sick Time, and Holiday Pay
Company-paid Life Insurance and Disability Insurance
Employee Discounts, Hays Perks Program, Employee Assistance Program and Good RX
Please contact Susan Horrigan, Senior HR Corporate Recruiter at **************, or you may apply directly through our corporate website: ***********************
Potpourri Group Inc. is an Equal Opportunity Employer
Senior Operations Manager
General Manager Job 17 miles from Peabody
Job Title: Senior Manager, Biomarker Operations
Our Waltham-based client is seeking a Senior Manager, Biomarker Operations to oversee all aspects of biosample logistics for clinical trials. This is an operations-focused role, ensuring the efficient handling, ordering, and management of biomarker materials.
This role is onsite (hybrid) in Massachusetts and requires prior experience in biotech clinical operations. Local candidates only will be considered. If you're looking to play a key role in a dynamic clinical environment, we'd love to hear from you!
Key Responsibilities:
Manage the full lifecycle of clinical trial biosamples, including collection, processing, storage, and inventory.
Oversee relationships with external vendors, ensuring compliance with regulatory and quality standards.
Collaborate with cross-functional teams to standardize biosample operations across studies.
Track and report sample logistics, addressing any issues to ensure smooth trial execution.
Review study protocols, lab documents, and consent forms to ensure proper sample handling procedures.
Qualifications:
Bachelor's degree in a scientific or healthcare field (or equivalent experience).
5+ years of experience in biosample operations or clinical trial logistics.
Strong knowledge of clinical trial regulations, sample management, and vendor oversight.
Experience in biotech or pharma, with a proven ability to manage complex operations.
Excellent organizational, communication, and problem-solving skills.
Customer Service Manager
General Manager Job 28 miles from Peabody
Client Service Manager
Veritas Boston Wealth Management - Rockland, MA
With over 25 years of wealth management experience, Veritas Boston Wealth Management has built a reputation for delivering sophisticated, personalized solutions to meet diverse client needs. Our focus is on providing comprehensive private wealth management strategies that drive long-term success for our clients. We take pride in fostering a collaborative, professional environment that values excellence, attention to detail, and exceptional client care.
We are seeking a dedicated Client Service Manager to join our team. This position serves as a vital connection between our clients, support staff, and advisors. The ideal candidate will be detail-oriented, proactive, and possess a passion for providing top-tier service. This role includes responsibilities in client support, office management, compliance, and administrative coordination.
Key Responsibilities
Client and Account Management
Deliver exceptional client service in person, over the phone, and via email.
Respond to client inquiries promptly and professionally.
Facilitate account openings, transfers, and routine maintenance tasks.
Prepare for client meetings, including organizing documentation.
Track and ensure timely completion of transaction requests.
Maintain accurate client records in the CRM system.
Execute personalized client engagement tasks (e.g., birthday greetings, holiday mailings).
Office Management and Administrative Support
Oversee office calendars, including scheduling client appointments.
Support event planning and marketing efforts, ensuring compliance with industry regulations.
Manage office supplies, vendor relationships, and accounts payable tasks.
What You Bring to the Team
Skills and Competencies
Exceptional attention to detail and ability to manage multiple tasks efficiently.
Strong organizational and time management skills in a fast-paced environment.
Excellent interpersonal and communication skills, both written and verbal.
Proficiency with technology, including Microsoft Word, Excel, Outlook, CRM tools (e.g., Salesforce) and scheduling applications (e.g. Chili Piper & Calendly).
A client-focused mindset with a commitment to delivering outstanding service.
Experience and Qualifications
3+ years of experience in client service roles, preferably within the financial services industry.
Familiarity with account management, compliance processes, and wealth management concepts.
Bachelor's degree preferred but not required.
What We Offer
Competitive salary and bonus opportunities.
Comprehensive benefits package, including medical and dental coverage.
401(k) plan with company match.
Paid vacation and holidays.
A professional, supportive work environment focused on excellence and collaboration.
This role is ideal for a highly organized, service-oriented professional who thrives in an administrative capacity and values consistency and precision. If you're passionate about delivering exceptional client care and supporting a dynamic team, we encourage you to apply and become a key member of our organization.
Assistant Manager, Store/Kiosk Northshore Mall Store
General Manager Job In Peabody, MA
Take the lead at the center of where it all happens - our retail stores. With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there's so much in store for your career.
In this role, you'll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you'll ensure that customers are provided with an extraordinary experience with our products and services. And you won't be in this alone. We offer best in class paid training that will set you up for leadership success. You'll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
Our most successful Assistant Store Managers have:
Excellent communication and leadership skills
Three or more years of sales and/or customer experience in telecommunications or a related industry
Prior management experience
Well-developed planning, analytical and problem-solving skills
Familiarity with wireless terminology, industry trends and AT&T mobility systems
The ability to collaborate with key stakeholders on initiatives beyond store walls.
Additional requirements include:
Strategic perspective and the ability to champion change.
Inspiring your team through high performance, collaboration, and teamwork
Utilizing professional expertise to solve problems and analyze issues.
Taking initiative and striving and creating results
Our Assistant Store Managers earn between $53,200 - $79,800 in annual salary plus $18,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities
Weekly Hours:
40
Time Type:
Regular
Location:
USA:MA:Peabody:210 Andover St:RET/RET
Salary Range:
$53,200.00 - $79,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
GTM Training and Enablement Manager
General Manager Job 14 miles from Peabody
LinearB is looking for an experienced GTM Training and Enablement Manager to build this function from the ground up to support our growing team. In this role, you will be responsible for developing and executing comprehensive training programs and resources to equip our sales, marketing, and customer success teams with the knowledge and tools necessary to effectively drive revenue and promote customer success. The ideal candidate will have a strong B2B SaaS background and a proven track record in designing and implementing successful training initiatives.
What You'll Do
Develop a holistic GTM training strategy to onboard new hires and continuously enable existing teams, ensuring a deep understanding of our product offerings, target market, and competitive landscape
Design and deliver engaging training materials, including presentations, workshops, online resources, and documentation, tailored to different teams' needs and learning styles
Collaborate closely with the sales, marketing, and customer success leadership to identify training gaps and develop customized programs that address specific skill development needs
Establish KPIs to assess the effectiveness of training initiatives and provide regular reports to senior management, highlighting areas for improvement and success
Stay updated on industry best practices and trends in B2B SaaS sales, marketing, and customer success to continuously enhance training programs and keep the team ahead of the curve
Foster a culture of continuous learning and development within the organization, encouraging cross-functional collaboration and knowledge sharing
Work closely with product management and development teams to ensure a deep understanding of product updates and enhancements, incorporating them into training materials as needed
Manage and maintain a centralized repository of training resources, documentation, and tools, ensuring easy access for all relevant teams
Qualifications
Minimum of 5 years of experience in training and enablement roles within the B2B SaaS industry
Proven track record in designing and executing successful GTM training programs, preferably in a fast-paced startup environment
Strong understanding of SaaS sales processes, customer success strategies, and marketing techniques
Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner
Demonstrated ability to collaborate effectively with cross-functional teams and build strong working relationships
Strong analytical skills with the ability to assess the effectiveness of training initiatives and make data-driven recommendations for improvement
Creative mindset with the ability to develop innovative training solutions that cater to diverse learning styles and preferences
LinearB Values
Put the Customer First
Take Ownership
One Team
Show Product Expertise
Be Data Driven
Reach for the Next Level
Listen Curiously & Speak Courageously
LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Boutique Manager, Boston
General Manager Job 14 miles from Peabody
The Boutique Manager is the leader of the business. Ensuring sales goals are met and other KPIs are achieved. Responsible for ensuring the culture and camaraderie is captured. Represents a part of a larger luxury market and is responsible for ensuring the highest quality standards, hiring the best team, to ensuring the best visuals, understanding the product and the client. This position must also understand the importance of relationship building within their local community for the benefit of events and relationships with competing to understand the climate. Responsible for upwards communication.
SALES
Achieves sales budget & revisions, by motivating the team to achieve sales targets, and promoting the boutique's monthly goal
Develops and implements strategic sales plans to achieve the boutique's sales targets, in alignment with broader company objectives
Monitors monthly sales targets and KPIs, and strategizes plan for achieving monthly and yearly KPI's
Listens to sales team to liaise feedback to Directors
Collaborates with Buying and Planning and Inventory Control to discuss appropriate stock levels to achieve targets
Stays abreast of and keeps the team up-to-date on all Product Knowledge trainings
Sets example for exceptional customer service, ensuring Client Advisors exude the CL spirit and ability to conduct our selling ceremony with every single customer in every encounter
BRAND AMBASSADOR
Represents the brand as a CL ambassador by promoting the brand culture and core values.
Facilitates outreach through networking and engagement with key groups in market to build relationships
Develops, plans, and executes events throughout the year to promote new collections and product launches
Promotes CL to build a better position and brings awareness in the market
Exudes consistent passion for CL that is shared and communicated with clients and team
TEAM PERFORMANCE
Leads and inspires a team to deliver exceptional customer service while instilling the Company values
Sets clear expectations, provides guidance, and fosters a fun, positive and collaborative environment
Organizes and oversees onboarding and trainings with new team members to ensure they are well-versed and confident when educating guests about our products, our approach to customer service, and the overall brand ethos
Ensures that new hires are clear on their role and responsibility to acclimate them well to the team, process, and procedures of Louboutin
Ensures team members have comprehensive knowledge of luxury standards, products, materials, and craftsmanship enabling them to provide expert advice
Establishes and communicates clear performance goals and KPIs for the team, regularly reviewing individual and collective performance
Provides constructive feedback, motivational strategies, and coaching to enhance team members' sales techniques, operational processes, and customer interactions
Recognizes and celebrates outstanding performance, fostering a culture of achievement and excellence
Develops and maintains staffing schedules that ensure adequate coverage while managing labor costs and balancing PTO requests
Addresses any interpersonal conflicts or issues within the team promptly and professionally, seeking resolutions that maintain team cohesion and togetherness
Actively identifies skill gaps or areas of opportunity within the team and collaborates with the head office to facilitate relevant actions and skill development training. Coaching on the spot is encouraged
Maintains composure under pressure and guides the team through challenging, high-stress situations, ensuring a seamless customer experience
BOH & STOCK MANAGEMENT
Supervises incoming and outgoing shipments of inter-boutique transfers, customer orders, corporate rebalances and new product deliveries.
Trains and leads the team to ensure proper inventory handling, adherence to procedures, and precise recordkeeping
Collaborates with the corporate inventory control team to conduct monthly cycle counts and annual inventory, ensuring accurate inventory reconciliation and minimizing stock discrepancies
Adheres to audit protocols to effectively reduce shrinkage and maintain inventory accuracy.
Responsible for boutique inventory results
Coordinates closely with cross-functional teams, including warehouse, Logistics, and Finance, to optimize inventory processes and address challenges
Manages and supports stock levels through direct communication with direct line manager as well as the Buying Team to maximize sell-through
OPERATIONS
Maintains supply of store supplies and assets while balancing an operating expense that is mindful of budget
Ensures all team members are trained and adhere to all policies and procedures
Enforces risk management policies to minimize losses from fraudulent activities
Produces balanced monthly staff scheduling that optimizes the talent's availability with peak business hours to ensure adequate floor coverage
Supports and maintain visual merchandising standards including lighting, repairs and overall maintenance
Complies and assesses all auditing checklist standard to ensure compliance as well as areas of opportunity for improvement
INTERDEPARTMENTAL MANAGEMENT
Awareness of and active in working with all departments in the Head Office
Leads team to success by recruiting top tier candidates, in partnership with Human Resources, in the recruiting process, selecting top-tier candidates who align with the Christian Louboutin core values, technical proficiencies, and image
Communicates with Retail Operations and Store Development related to needs that the store may have, such as any facilities, repairs, or maintenance requests
Communicates to either Line Manager or directly with interdepartmental heads in Corporate (depending on the issue or need) to give feedback or ask for support
Feedback Loop: responsible for communicating customer, staff, and retail partners feedback, product suggestions, and market trends to relevant department heads as well as their Retail Director
Share local market insights and competition analysis with their Retail Director, to support strategic decision making for the Christian Louboutin Brand in the local market
SYSTEMS FLUENCY
Familiarity with multiple online tools and Apps to operate day-to-day business. Our business uses: Booxi (online appointment system), NPS (Store experience feedback), Loubilink (Internal app for clienteling), Order Management System, Adyen, Power BI (business analysis platform), Salesforce
SKILLS/REQUIREMENTS:
Bachelor's degree
8 + years of experience in Boutique Management or similar role
Must be able to perform the physical elements of the job, including, but not limited to, carrying boxes, standing, and using a step ladder. The time frame during which the employee will engage in physical activity, and the weight of the items that will need to be carried, in connection with this role may vary, but applicants for this job should be comfortable with lifting 10-30 lbs. and standing for increments of two hours at a time. The foregoing is an essential function of the role.
Demonstrates proficiency with multiple online tools/ Apps to operate day-to-day business
Strong knowledge of computer programs
Sales committed: take appropriate actions on a daily/weekly basis to ensure the store goal is reached
Customers committed: has a natural charisma and is able to develop a strong relationship with VIP customers
Commercially astute - sound knowledge of sales figures, sales potential and competition.
Ability to work a schedule that meets the needs of the business; could include overnight, evening, weekend, holiday and call in shifts
Additional language is a plus
Exudes a “no task is too big or too small” attitude. Does not accept mediocrity
Our Business and our Values:
Christian Louboutin, created in 1991 in Paris, is a global luxury brand leader when it comes to shoes for women and men and leather goods. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour.
Our people are at the heart of our brand.
We celebrate individuality and allow the freedom to have responsibility, autonomy and creativity within your role. Our colleagues have in common the passion and dedication to our Brand, and its continued success.
We live by our values:
We are down to earth - we stand with authenticity, integrity and respect. We have passion - we drive our business with agility, commitment and care. We have happiness in all that we do - we collaborate with positivity, open-mindedness and fun. We work with inspiration - we envision the future with confidence, creativity and freedom.”
The Maison Christian Louboutin is an equal opportunity employer. We are committed to recruitment practices that do not discriminate against any job applicant because of their race, color, gender, age, nationality, culture(s), religion, sex, physical or mental disability, or age. We believe that a culture of diversity and individuality fosters our core values we listed above. So, if you also share this mindset and these values and you dream of coloring your soles red as part of the Louboutin adventure, please join us
Restaurant General Manager
General Manager Job 26 miles from Peabody
SkyBridge Luxury & Associates has partnered with a prestigious sports club to source a highly skilled and dynamic Restaurant General Manager to oversee multiple food and beverage outlets. This exciting role requires a seasoned hospitality professional with a proven track record of managing high-volume operations, leading diverse teams, and delivering exceptional guest experiences in a fast-paced environment.
The ideal candidate will bring expertise in operational management, financial oversight, and team leadership, coupled with a passion for creating memorable dining experiences. If you thrive in a multi-outlet setting and are driven to exceed service and performance goals, this opportunity offers the perfect platform to showcase your leadership and creativity.
Position Summary:
The Restaurant General Manager will oversee daily operations, financial performance, and guest experience across multiple outlets within a dynamic and high-energy sports club environment. This leader will be instrumental in ensuring operational excellence, fostering a motivated team, and driving profitability while maintaining the highest service standards.
Key Responsibilities:
Operational Management:
Oversee daily operations across multiple outlets, ensuring consistency in service, quality, and adherence to brand standards.
Develop and implement standard operating procedures (SOPs) to streamline workflows and optimize efficiency.
Monitor and maintain compliance with health, safety, and sanitation regulations.
Financial Oversight:
Manage budgets for each outlet, including labor, food and beverage costs, and operational expenses.
Analyze financial performance, prepare reports, and identify opportunities to maximize profitability.
Collaborate with the accounting team to ensure accurate reporting and timely vendor payments.
Team Leadership and Development:
Recruit, train, and mentor staff to deliver outstanding guest service and uphold company values.
Foster a positive and inclusive work environment, promoting team collaboration and professional growth.
Conduct regular performance reviews and provide actionable feedback to team members.
Guest Experience:
Ensure that all outlets deliver an exceptional guest experience by maintaining high service standards.
Respond to guest feedback and implement improvements based on insights.
Work with the marketing team to develop and execute promotional events and campaigns.
Menu and Inventory Management:
Collaborate with chefs and beverage managers to develop and update menus that align with guest preferences and market trends.
Oversee inventory management and procurement, ensuring cost-effective purchasing and minimal waste.
Event Coordination:
Partner with the events team to coordinate special events, private parties, and sports-themed gatherings.
Ensure smooth execution of events, from staffing to service delivery.
Qualifications:
Proven experience as a General Manager or similar role overseeing multiple food and beverage outlets, preferably in a sports or entertainment environment.
Strong knowledge of restaurant operations, financial management, and team leadership.
Excellent communication, organizational, and problem-solving skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in restaurant management software, POS systems, and Microsoft Office Suite.
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
Certifications in ServeSafe or equivalent food safety and alcohol management programs are a plus.
Operations Manager
General Manager Job 4 miles from Peabody
The Operations Manager effectively administers the day-to-day operations of The Resolution Center. The Operations Manager works to ensure that the organization is running smoothly with space, technology, financial management, processes, and procedures in place to enable effective service delivery.
The Operations Manager is a full-time staff member with a starting salary of $53,000-$58,000 per year, who is responsible for leadership of organizational development, administrative, and finance workstreams. The person in this role reports to the Executive Director and works closely with peers, potentially future direct reports, and mentors from a variety of professional backgrounds, including the Board of Directors, Manager of Mediation Services, Mediation Case Manager, Program Coordinator, AmeriCorps Member, volunteers, partner organizations, and clients.
To apply, please submit a resume along with a brief cover letter that describes your interest in and qualifications for the role by email to *************************************, with the subject line “Operations Manager - [last name]”. We expect to invite a small number of applicants for initial interviews by phone/Zoom on a rolling basis in March/April 2025.
Responsibilities
Responsibilities of the Operations Manager include, but are not limited to:
Program Support (approx. 10-20% of role or 4+ hours a week, varies based on program calendar)
Field inquiries from community members to refer to relevant team members
Oversee compliance with Massachusetts SJC Uniform Rules on Dispute Resolution with particular focus on ethical attention to the mediation principals
Contribute to effective mediation program management, including Family Mediation, Court and Community Mediation, Parent Mediation Program, Housing Mediation Program, Re-Entry Mediation Program, primarily through process management, scheduling, and data management
Contribute to effective training programs, including Basic Mediation Training, workshops, and events, with a focus on program logistics, invoicing
Volunteer and Public Communications (approx. 20-30% of role or 4+ hours a week)
Oversee administrative components of recruitment, support, and engagement of volunteer panel; maintain accurate volunteer database (Customer Relationship Management software) and communications tools.
Develop, implement, and oversee communications and marketing strategies, including event logistics for outreach events, newsletters, and contribute to social media content
Finance & Operations (approx. 30-40% of role or 10-12 hours a week, varies based on grant proposal & reporting and budget planning calendars)
Partner with the Treasurer and Executive Director to manage all finances including annual budget development, internal and external reporting, accounting systems, and payroll
Manage contracts with vendors, consultants, and professional services (book-keeping, insurance, audit/financial review)
Manage contracts and invoicing of clients for fee-for-service mediation and training
Spearhead grant writing by determining opportunities for major impact; monitor grant-funded work to ensure compliance; develop and implement individual donor fundraising (donor cultivation, fundraising events, peer-to-peer fundraising) and donor Customer Relationship Management system
Office & Technology Management (10-25% of role)
Oversee operations including record-keeping, project management tools and procedures, case management tools and procedures, templates and file management (hard copy / digital)
Manage technology needs of the organization (software, hardware, maintenance, use policies), including state-mandated case management database administration
Manage office space (supplies, equipment, hybrid work capacity) and tools and policies to ensure accessible and inclusive service delivery
Desired Skills and Experience
We welcome applicants with diverse identities and experiences. Research has shown differences in how people interpret job postings - for example, a study found that men applied for jobs if they meet 60% of the qualifications, while women only applied if they met 100% of the qualifications listed. If you have or are working on some of these skills, and have experience that would add value to our work and community, please apply to start the conversation:
Highly organized, able to independently keep track of multiple workstreams, meet strict deadlines, and coordinate processes within a team
Excellent verbal and written communication skills
Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes; Ability to engage in cross-cultural communication effectively
Commitment to and 2 + years of experience in fundraising and grant writing/grant management
Deep understanding of and 2 + years of experience in budget development and management
Strong competency with standard office technology (including Word, Excel, PowerPoint, Zoom, Teams, SharePoint), and ability to support others in utilizing technology tools to achieve program goals, troubleshoot problems, and develop new systems as needed.
Past experience with or comfort using a CRM (such as Salesforce, Bloomerang, Constant Contact, NationBuilder, HubSpot, Salsa, etc.); understanding of the value of critical data collection
Interest in and willingness to participate in continuous professional development to expand skills while in the role, and interest/capacity to lead a variety of training/workshop options
Hours and Compensation
This is a full-time, salaried position starting at $53,000-$58,000 per year depending on experience and increasing by cost of living, merit increases, and/or bonuses with tenure and success in the role. We offer a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA) to support employees' healthcare costs up to $300 per month. We provide a 401(k) retirement plan with an employer match (typically 2-3% per year). We offer three paid vacation weeks per year (increases to 4 weeks after 2 years of employment) along with paid sick leave and a flexible work environment.
The Resolution Center operates on a flexible 40-hour work week with business hours between 9am and 5pm, Monday-Friday. Staff are expected to establish a work schedule with their supervisor that provides consistent coverage of those core business hours among the staff team, with flexibility for staff to provide services outside of core business hours to meet community needs (for example, trainings that occur on weekends, mediations that occur in the evening), and flexibility for staff to work on a schedule that is healthiest and most productive for them as they manage their personal responsibilities and priorities outside of work as well.
Location and Working Conditions
This is a hybrid position, primarily consisting of computer and phone-based program administration/office work (which can be performed fully in The Resolution Center office or a combination of in-office and remotely), as well as in-person and online trainings, events, and meetings that may include speaking in front of a group, sitting or standing for periods of time, and transporting or arranging for transport/set up of basic event supplies and materials. The Resolution Center office is located in the Cummings Center in Beverly, MA. We can accommodate the hybrid arrangement that best suits the person hired into this role, though we expect the person in this role will work at least 2-3 days per week in the office on average to facilitate teamwork and to be the lead staff member on physical office management.
To Apply
Please submit a resume along with a brief cover letter that describes your interest in and qualifications for the role by email to *************************************, with the subject line “Operations Manager - [last name]”. We expect to invite a small number of applicants for initial interviews by phone/Zoom on a rolling basis in March/April 2025.
About The Resolution Center
Formerly called the North Shore Community Mediation Center, we were established in 1994 as a non-profit organization providing conflict resolution skills and services to people across Essex County, MA. Our mission is to educate and empower people to transform conflicts into opportunities for mutual understanding, social change, communication, and personal growth.
We are a staff of 6 people with a large network of volunteers and partners. Together, we provide direct service in community, family, and court-referred conflicts; mediation training to residents, schools, organizations, professional associations, businesses and municipalities; and customized conflict resolution and restorative practice workshops and facilitations.
As mediators we encourage respectful engagement for diverse perspectives to be heard and offer a place where people can have constructive conversations. The ideas of access, empowerment, equity, quality, creativity, and service are what define us as community peace-makers. We strive to create an inclusive workplace that brings together a diverse group of staff and volunteers who represent the range of experiences and identities that make up our community.
To learn more about our work, please visit ************************************ and explore our mediation and training services, history, leadership, and recent activities.
General Manager Manufacturing
General Manager Job 11 miles from Peabody
Whether they are research professors developing new and exciting engineered materials for tomorrow's applications or Fortune 500 companies developing the latest devices, our customers have something in common: they need to do something exciting and new. When their requirements are unique and typical run-of-the-mill deposition equipment won't cut it, they turn to PVD Products for unique and creative solutions. We can take on these tough challenges because equipment design and manufacturing are at the core of our DNA.
If the opportunity to work in this small, fast-paced environment surrounded by passionate, talented people appeals to you, and you have the drive to contribute to our future success, then come join us!
Duties:
· Responsible for all operations at the facility to ship tools on schedule and within budget.
· Oversee day-to-day operations of the engineers, assembly, as well as purchasing and finance departments.
· Keep track of the costs of each job with the Controller and alert CEO of any serious cost overruns and/or shipment delays.
· Interact with CTO and customers to help define and cost tools and review quotes and spreadsheets prior quote submission.
· Run weekly production meetings.
· Run Kick-off meetings for new orders with CTO and appropriate engineers.
· Attend design reviews of tools as they become developed.
· Attend weekly finance meetings with the Controller, CTO, and CEO and discuss cash flow strategies.
· Provide technical assistance to customers and to the parent company.
· Work with parent company to help write proposals.
Requirements:
· Desire and ability to lead and engage productively with a collaborative team of about 15 people.
· 10 years' experience as project manager or general manager.
· 5+ years' experience in thin film capital equipment manufacturing environment a plus
· 5+ years' experience with standard physical vapor deposition processes a plus
· Experience with standard accounting practices
· Proven management skills in a high stress environment.
· Strong computer and presentation skills (MS Project, EXCEL, PPT, MRP Software, etc.)
· MBA, MS, and/or Ph.D., in related fields (Engineering, Physics, Materials Science)
Travel: 5-10% within the US and International
District Manager
General Manager Job 39 miles from Peabody
Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for a District Manager in Portsmouth, NH and it's surrounding area's.
Headquartered in Saratoga Springs, NY, with a regional office in Jupiter, FL, the firm has more than 650 employees. Prime Group is a transaction-intensive company that is rapidly acquiring and consolidating self storage assets throughout the U.S. and Canada. With a presence in 28 states, one U.S. territory and 2 Canadian provinces, Prime Group manages all assets that it owns under the Prime Storage brand.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders.
Prime Group's team members are customer and client focused - customer service is a core tenet of the firm. Prime Group especially values:
· Self-motivated entrepreneurs who are passionate about what they do
· Diligent professionals who take exceptional personal pride in their performance
· Those who are eager to make a positive difference in the lives of Prime's customers
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner;
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Kitchen Manager
General Manager Job 14 miles from Peabody
Employment Type: Full-time
Available Positions: 1
Application Deadline: February 14th, 2024
The Kitchen Manager is responsible for optimizing manufacturing processes, ensuring compliance with FDA & USDA regulations, and implementing food safety standards.
Key Activities
Manage all aspects of the kitchen, including food preparation and production
Responsible for consistency of product coming out of the kitchen
Able to identify problems and come up with permanent solutions
Write detailed procedures, train and enforce those procedures
Oversees and approves training and development of kitchen staff
Analyze and improve existing manufacturing processes to enhance efficiency and product quality.
Ensure compliance with FDA & USDA regulations and HACCP standards throughout the production process.
Collaborate with cross-functional teams to develop and implement new processes and technologies.
Utilize basic math skills for calculations related to process adjustments and quality control measures.
Improve production workflows.
Train staff on proper food safety, sanitation, and equipment operation procedures.
Troubleshoot mechanical issues in production equipment and coordinate repairs as necessary.
Preferred Skills
Prior experience in a food processing plant is highly desirable.
Preferably Spanish-speaking.
Educations & Experience
Previous food experience / being in a kitchen - someone who can oversee the preparation, kettle room, and filling area.
Experience in the food industry
Familiarity with FDA & USDA regulations, food safety practices, and HACCP principles is essential.
Are you looking for your next opportunity? We can help.
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TQR is an equal-opportunity employer that encourages diversity. We will consider all applications.
Accommodation for applicants with disabilities is available upon request.
Are you looking to hire? Get started here: ******************************************************
See hiring advice: *******************************************
See all available opportunities: *******************************************
We thank all applicants for their interest and appreciate the time and effort involved; however, due to the large volume of resumes received only those candidates selected for an interview will be contacted. Please attached your resume to your application.
Job ID: 7651
Restaurant Manager
General Manager Job 14 miles from Peabody
As a Zuma Restaurant Manager, you are responsible for overseeing all aspects of restaurant operations to ensure a seamless and exceptional dining experience for guests. This role involves managing staff, maintaining quality standards, optimizing profitability, and upholding the restaurant's reputation.
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.
Life at Zuma
At Zuma, we're more than a restaurant - we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honor the Mastery - we celebrate every detail, always striving for perfection - putting pride in everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do
Main Duties
Your key responsibilities will include:
Supervise and coordinate the activities of the restaurant floor staff to ensure smooth operations and exceptional guest service
Oversee scheduling for FOH team, ensuring sufficient staffing levels to meet business demands while optimizing labor costs
Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
Address guest inquiries, concerns, and complaints in a prompt and professional manner
Provide support and guidance to the service team, including servers, server supports, and receptions
Collaborate with the kitchen team to ensure timely and accurate delivery of food orders
Conduct pre-shift meetings to communicate daily specials, menu changes, and service expectations
Assist in training new staff members and providing ongoing coaching and feedback
What We Look For
Our ideal candidate embodies our values and the following:
A genuine love for culinary experiences & a passion for Japanese cuisine
A natural team player who is at home working in sync with a large team
Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
3+ years of experience in restaurant management role in a premium dining environment
Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team
In-depth knowledge of restaurant operations, including food and beverage service, guest relations, and compliance with health and safety regulations
Ability to work flexible hours, including evenings, weekends, and holidays, as required
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you'll enjoy:
World-Class training, designed to inspire and educate
Global opportunities, experience hospitality around the globe with our five incredible brands
Health Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being.
Family Meals are shared daily
Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.
Store Manager
General Manager Job 14 miles from Peabody
Store Manager-Boston
Position Overview: We are looking for an experienced and dynamic Store Manager to lead the operations of our innovative Heytea store. As the store's leader, you will be responsible for overseeing daily operations, developing team members, and driving excellent customer experiences. Your role will include setting high standards for operational performance, aligning with company goals, and supporting growth initiatives. This is an exciting opportunity to contribute to the success and expansion of the Heytea brand in the U.S. market.
Key Responsibilities:
Store Operations Management: Oversee daily operations to ensure smooth functioning, adherence to company policies, and consistent high-quality service.
Team Leadership and Development: Recruit, train, and mentor a team of employees, fostering a positive work culture and motivating team members to achieve performance goals.
Customer Experience: Ensure exceptional customer service by resolving customer issues efficiently and maintaining a customer-first atmosphere.
Inventory and Stock Management: Manage inventory levels, coordinate orders with suppliers, and monitor stock to maintain availability while minimizing waste.
Financial Performance and Analysis: Monitor store performance, analyze sales data, and identify trends to drive growth and improve profitability.
Strategic Marketing and Promotions: Collaborate with the marketing team to execute store-specific promotions and events that drive traffic and engagement.
Health and Safety Compliance: Ensure compliance with health, safety, and food handling regulations, maintaining a safe and clean environment for employees and customers.
Qualifications:
Bilingual proficiency in English and Chinese is preferred.
Minimum of 3+ years of experience in food service, retail or hospitality management.
Strong leadership and team management skills, particularly in high-traffic, fast-paced environments.
Excellent problem-solving abilities and a strong attention to detail.
Outstanding communication and interpersonal skills.
Proficiency in inventory control, sales analytics, and financial reporting.
Benefits:
Comprehensive health insurance package.
401(k) retirement plan with company match.
Opportunities for career growth through advanced training programs.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
401(k)
401(k) matching
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Experience:
Customer service: 3 years at least (Required)
Language:
English (Required)
Chinese (Required)
Work Location: In person
Store Director
General Manager Job 16 miles from Peabody
As the Store Director, you are the ultimate leader in the store setting the tone for both the store leadership team and your associates. You are responsible for driving a profitable business - focusing on genuine connections with customers that build loyalty and efficient operations, so every experience is seamless. You'll recruit new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You'll foster an inclusive work environment where fun comes from success and learning, and everyone has a voice.
Job Responsibilities
Act as a business owner with an emotional connection to everything in the store and profitability top of mind.
Start each day focused on the one or two things that will have the greatest impact on the business.
Assess data and customer relationships quickly to personalize each experience.
Always ask “Why?” - ensure team efforts align with our values and strategic initiatives.
Ensure the team is always on track to make their goals and exceed customer expectations.
Find the best people to build a rich and relevant team that reflects the communities we serve.
Provide feedback to influence a curated product assortment that speaks to the local community.
Act in a manner that aligns with our values
(About you) You'll be great in the role if you …
Love our brand, customers and teams..
Have a great fashion aesthetic and are plugged in to what's happening in the industry and community.
Have a track record of setting and achieving goals as well as holding teams to the same standard.
Try new things and champion new ideas.
Thrive in ambiguity, adapt nimbly and drive initiatives to completion.
Have a bachelor's degree or equivalent combo of education and experience.
Have 5 or more years of management experience with similar scope.
Process information and operate store systems accurately.
Are adept with technology and apps and familiar with industry-related blogs and feeds.
Are available when we are busy, including: nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Must regularly move around all store areas and be accessible to customers.
Before we wrap, a word about a few of our way cool perks…
Competitive base pay, bonus programs
Flexible days and hours
Amazing merchandise discounts
24/7 free confidential help with a variety of personal and work concerns
Personal and professional development
Giving back -volunteer program, disaster relief funds, charitable matching donations*
Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit*
Time Away - paid time off, holidays, parental leave, disability leave, bereavement*
401(k) plan with company matching contributions*
#LI-LD1
Store Manager
General Manager Job 14 miles from Peabody
Store Manager - Boston, MA
About Us
Marine Layer was founded in San Francisco, CA and now has over 50 stores across the USA. We want our stores to feel like an extension of our laidback, Ca lifestyle- comfortable, welcoming and cool. We want our store teams to feel like old friends- chill, funny, and always ready for a good time.
Company Mission
We believe that every day should be easy, so we make stuff you love to wear as much as your old favorite shirt. By building a successful and responsible business, we aim to take care of our employees, our community, and our planet.
Job Description
We're looking for a passionate leader to take on our local Marine Layer store. As the leader on the ground, you will be responsible for managing the business within your four walls. With the support of your Area + District Mangers, you will execute sales strategy, ensure the team is fully staffed and scheduled with top notch talent, check all the boxes on operations and visuals, and be the representative of the ML brand in your local market.
As a growing Company, we are often implementing new process and launching new initiatives- we are looking for someone excited to partner with HQ + leadership on these changes, as well as being the liaison to your team for these important updates.
Scope
In addition to finding someone who relates to our 7-day weekend vibes, we are looking for an Store Manager who has experience in the following areas:
Customer + Brand Experience: We want people to walk out of our stores excited about our brand. You want to inspire the team to deliver a customer experience that is genuine and exceeds expectations. Win win.
People Development: Engage with your employees individually and the team as a whole. Offer consistent and timely feedback to encourage professional growth and maintain a positive working environment.
Leadership: We want someone who is passionate about keeping a team happy, engaged and challenged. You're excited to recruit, hire and promote people who are talented and want to make our brand a success.
Visual Merchandising: From monthly floorsets to daily product replenishment, our product needs to look good and sell well in our stores. It just doesn't sell itself by sitting on a shelf...which would be cool but let's be real. It's important for you to have a keen eye for merchandising and visual standards.
Operations: As a Fleet, we strive for operational excellence. This means executing key tasks such as scheduling, payroll, and delegating day to day projects like fulfillment + zoning. Keeping your store operating smoothly helps your team have a top notch experience.
Qualifications
An Authentic Brand Advocate.
We're hoping you've heard of us and already love us- at the very least, we want to know you can relate to our CA-based laidback lifestyle. This is key- there's no substitute for a genuine connection.
Success in a Retail Leadership Role.
The size of your previous company and store are not the important thing. If you have great leadership skills and a positive attitude, you can succeed here.
Commitment to the Mission + Values
We all work hard, but manage to have a lot of fun along the way. As a leader on the team, we need you to spread the positive vibes around and set a solid example of not taking yourself too seriously.
Perks
Competitive pay and bonus
Clothing allowance and generous discount
Paid time off
Health, Vision and Dental Insurance available
401k with Employer Matching
Flexible Spending Accounts
Disability + Life Insurance
Parental Leave
TO APPLY
Please have a look at our website and shoot ******************** your resume and a thoughtful email about why you'd be a great match for Marine Layer. Cover letters are for the birds…
Marine Layer is proud to be an equal opportunity employer that welcomes applicants and employees of all genders, races, backgrounds, orientations, and nationalities.
Store Manager
General Manager Job 14 miles from Peabody
Direct Hire - Full Time
Salary Range: $65,000-$75,000 plus 3-5% annual bonus target
Must Have:
5+ years of experience in retail or food service.
Responsible for managing a diverse team.
Familiarity with POS systems.
Available to work some weekends and evenings.
Job Description:
We are looking for a manager to run the store in Cambridge, MA this fall. We are looking for an experienced Manager to lead this location. Your responsibilities would include: Manage daily operations for both front and back of the store.
Recruit, train, and lead new team members.
Create a positive work environment that encourages growth and high performance.
Ensure excellent customer service.
Achieve financial and operational goals.
Maintain standards in product ordering, inventory, store cleanliness, and team management.
Understand and represent the brand.
Communicate effectively within the organization.
Store Manager
General Manager Job 23 miles from Peabody
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences
THE OPPORTUNITY
Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will lead the team to:
To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
THE QUALIFICATIONS
The Boutique Manager has:
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Store Manager
General Manager Job 14 miles from Peabody
We are seeking a dynamic, results-driven Store Manager who is passionate about delivering exceptional service while upholding the mission, vision, and values of Dunkin'. As the Store Manager, you will be responsible for overseeing the day-to-day operations of your Dunkin' store, ensuring that all processes run smoothly, from customer service to staff performance. Your role will be integral in cultivating a positive, energetic environment that fosters customer loyalty and enhances the Dunkin' brand experience.
We are looking for a leader who can think strategically, creatively address business challenges, and execute marketing initiatives to achieve growth. This is an exciting opportunity to make an impact by driving business performance and building lasting relationships with customers and employees alike.
Key Responsibilities:
Excellence in Retail Operations: Ensure smooth day-to-day operations, maintaining high standards of service, product quality, and store cleanliness.
Customer Loyalty & Engagement: Foster a positive and welcoming atmosphere, inspiring customer loyalty while promoting the Dunkin' brand.
Team Leadership & Development: Lead, motivate, and engage a high-performing team, ensuring alignment with Dunkin's values and business objectives.
Achieve Short-Term Business Goals: Oversee the implementation of daily goals and initiatives to ensure efficiency and excellence in service delivery.
Drive Store Traffic & Growth: Create strategies to attract new customers, increase foot traffic, and boost sales.
Financial Management & ROI: Monitor store performance, optimize resources, and implement strategies to maintain profitability and ensure financial compliance.
Qualifications:
Leadership & Engagement: Strong leadership skills with the ability to inspire and engage a team.
Experience: Minimum 2 years of store management experience in a fast-paced, customer-focused environment.
Education: Associate's degree or equivalent experience.
Customer-Centric & Team-Oriented: A passion for providing exceptional customer service and developing high-performing teams.
Revenue-Driven: Strong business acumen with a focus on achieving financial targets and driving growth.
Retail Manager
General Manager Job 14 miles from Peabody
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Store Manager, Wrentham MA
General Manager Job 39 miles from Peabody
STORE MANAGER
WHO YOU ARE:
Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As a Store Manager, you will develop an elevated team that is focused on maintaining exceptional levels of customer service.
WHAT YOU'LL DO:
Develop, maintain and expand customer base by capitalizing on high-profile clientele and sales
Implement and manage the boutique's client outreach program in order to drive financial performance and exceed KPI targets
Maintain awareness of market trends by monitoring local competitors and developments within the industry
Motivate team to drive results through goal setting, accountability and celebrating successes
Effectively manage all HR functions to support the boutique's staff
Deliver operational excellence in all store processes
Develop and execute strategic business plan while driving incremental sales by utilizing cross functional partners, CRM and marketing opportunities
YOU'LL NEED TO HAVE:
2+ years of Store Manager experience at a high-end retailer
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with a strong ability to engage; a true brand ambassador
Elevated customer service skills; Passion for sales, footwear and accessories
Strong in performance management and team development
Exceptional verbal and written communication skills
THE BENEFITS
Product allowance
Cross brand discount
Competitive paid time off
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
Bonus Potential
At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V