General Manager Jobs in Allentown, PA

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  • Store Manager

    Ross Stores 4.3company rating

    General Manager Job In Allentown, PA

    Our values start with our people, join a team that values you! We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Analyzes Store reports to evaluate controllable expenses and overall Store performance. Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. Ensures proper scheduling of Associates to meet business objectives. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates. Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner. Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed. Ensures compliance with Ross personnel policies and procedures. Manages Associate Relations issues, consulting with the District Manager as needed. Ensures compliance with all State, Local and Federal regulations. Expense Control: Leads all expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Ensures all Associates understand and can execute emergency operating procedures. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Represents and supports the Company brand at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Responsible for leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Five or more years of Store management experience in a retail environment. Must maintain a high level of Customer service. Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. Ability to train, coach and develop Associates at all levels. Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results. Fluency in English. Must exercise considerable independent judgement and discretion. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Ability to perform basic mathematical calculations commonly used in retail environments. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.RequiredPreferredJob Industries Retail
    $33k-45k yearly est. 39d ago
  • Customer Service Manager

    Firstpro, Inc. 4.5company rating

    General Manager Job 25 miles from Allentown

    Key Responsibilities: Team Leadership: Supervise and mentor the customer service team, fostering a positive and productive work environment. Lead and motivate the customer service team to provide exceptional service to customers Customer Relationship Management: Develop and maintain strong relationships with key clients, addressing their needs and resolving issues promptly. Service Operations: Oversee daily customer service operations, ensuring timely and accurate order processing, delivery, and after-sales support. Performance Monitoring: Track and analyze customer service metrics to identify areas for improvement and implement corrective actions. Set clear team goals and Key Performance Indicators (KPIs) Process Improvement: Lead initiatives to streamline customer service processes, enhance efficiency, and improve overall service quality. Develop and implement customer service policies, procedures, and standards. Training and Development: Provide ongoing training and development opportunities for the customer service team to ensure high performance and professional growth. Maintain a deep understanding of company products and services to provide accurate information to customers Collaboration: Work closely with sales, production, and logistics teams to ensure seamless service delivery and customer satisfaction. Coordinate with other departments to resolve issues impacting customer service. Complaint Resolution: Handle escalated customer complaints and issues, ensuring satisfactory resolution and maintaining positive client relationships. Reporting: Prepare and present regular reports on customer service performance to senior management. Qualifications: Minimum of 5 years of experience in customer service management, preferably in the manufacturing or construction sector. Proven work experience as a Customer Service Manager Excellent knowledge of management methods and techniques Ability to think strategically and to lead Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to analyze data and generate actionable insights. Strong problem-solving skills and a customer-centric mindset.
    $40k-64k yearly est. 10d ago
  • Process Instrumentation Manager

    Premier Placement, Inc.

    General Manager Job 14 miles from Allentown

    As Manager Process Instrumentation, lead team in Design and Project Management of instrumentation systems for large capital equipment used in process plants. Solve complex problems in an entrepreneurial manufacturing environment. Executive leadership has family values, known for team atmosphere. Key role managing Engineers and Technicians. Won't travel much, as that is done by the team, more managing and interfacing with Executive leadership. Set direction and introduce new technology for global manufacturer growing because of demand for state of art process equipment. Drive integration of leading-edge technologies and new product platforms for both hardware and software. Lead team in developing customized machine control hardware/software integration including PLC, HMI and DCS
    $75k-116k yearly est. 17d ago
  • Operations Manager

    DSJ Global

    General Manager Job In Allentown, PA

    Operations Manager needed for leading paper manufacturing company Operations Manager Greater Allentown, PA area $145,000 - $185,000 plus bonus About: A leading paper manufacturing company is seeking an experienced Operations Manager to join their team. In this role, you will have an opportunity to lead a team of experienced manufacturing professionals to ensure all tasks are completed safely and efficiently. The Operations Manager will have the following responsibilities: Lead continuous improvement initiatives within plant to drive efficiency Monitor safety practices within plant Oversee plant production operations Identify manufacturing bottlenecks and implement corrective actions The Operations Manager will have the following qualifications: 7-10 years' experience in pulp and paper manufacturing leadership Bachelor's degree in engineering or related field preferred Six Sigma and LEAN manufacturing certifications a plus Experience leading continuous improvement projects Strong written and verbal communication skills
    $66k-105k yearly est. 10d ago
  • Assistant District Manager

    Hire Score LLC

    General Manager Job 6 miles from Allentown

    Our Client is currently seeking a talented Assistant District Manager in the Eastern Region to join their rapidly growing organization. This is truly an outstanding career opportunity for a recent graduate with a degree in Environmental Sciences, Biology, Chemistry, Agricultural Engineering, Environmental Engineering, Civil Engineering, or other related field. The ideal candidate will be willing to learn, hands-on, how to operate, maintain and manage a Landfill with the goal of being promoted to a Landfill District Manager opportunity! This position would require several, generally annual, relocations, within the Eastern US, while in the 3-year ADM program, and for advancement to the District Manager role at one of our Client's Eastern US landfill operations. Our Client is looking for people with a four year degree that, post graduation, that have a desire to continue learning and enjoy making whatever they are doing, better. This is an opportunity to make a difference while working for the leading company within the waste services industry. Our Client understands that no one comes out of school knowing how to run a landfill; that is why they formed their ADM program. The ADM program provides the opportunity for individuals entering the waste industry to learn and create while being guided by a District Manager. Successful candidates will also work directly with our Client's engineering/environmental compliance staff, who is fully vested in the success of the selected candidate. Our Client wants smart people that are proactive Leaders, problem solvers, and Managers. Responsibilities Include: Executes precautions to ensure safety and compliance with Company and OSHA standards and regulations. Manage the day-to-day operations of the landfill. Supervise the layout and fill sequences within the landfill; maintaining proper berms, ditches and access roads, and assuring proper cover of solid waste daily. Formulates both short-term and long-term goals and action plans in conjunction with the District Manager. Implements programs for optimal equipment utilization, equipment maintenance, labor and material costs. Will eventually be required to operate various equipment; compactors, dozers, graders, tractors, backhoes, front-end loaders, dump trucks, etc. as needed. Maintain and monitor gas wells field and assist with necessary expansions. Maintain, monitor, sample, and operate leachate wastewater pre-treatment systems. Perform construction management of landfill construction, landfill gas system construction, and other site structures Assists in monitoring budget and operating metrics while diagnosing and improving processes, procedures, and performance. Executes necessary precautions to ensure safety and compliance with the company, OSHA, and other standards and regulations. Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs. Assists in overseeing personnel needs of the site including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions. Scheduling employees and equipment to facilitate task completion. Interacts with Landfill customers and County officials to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts. Interacts with State and local agencies to insure efficient and effective compliance with rules and regulations. Requirements: 4 year degree mandatory (preferably in Environmental Sciences, Biology, Chemistry, Agricultural Engineering, Environmental Engineering, Civil Engineering, or other related field). Previous system monitoring experience a plus. Previous supervisory experience in landfill operations, heavy construction and/or environmental field services is a plus; NOT REQUIRED Previous experience working outdoors in all weather types. Must be willing to relocate. Ability to travel regularly to meet with customers and other company managers. Knowledge of OSHA, DOT, and EPA guidelines. Computer proficiency, including Microsoft Excel/Word and the ability to learn and use company specialized applications. Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. Our client offers excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and tremendous opportunities for career growth and advancement. Our client is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
    $25k-35k yearly est. 10d ago
  • Plant Operations Manager

    Filter King

    General Manager Job In Allentown, PA

    Job Title: Plant Operations Manager Filter King LLC is expanding operations and is seeking a skilled and results-driven Plant Operations Manager to lead our new air filter manufacturing and shipping facility in Allentown, Pennsylvania. This role requires a hands-on leader who excels in troubleshooting, maintenance, and overseeing high-quality production. The Plant Manager will ensure efficient operations, uphold quality standards, and maintain a safe work environment. Initial training will take place in Miami, FL, for two weeks. Key Responsibilities: Operate and Maintain Equipment: Set up, adjust, and monitor machinery to produce high-quality output with minimal waste. Coordinate maintenance and troubleshoot issues to ensure optimal equipment performance. Lead and Develop Team: Oversee hiring, training, and scheduling of staff. Coach team members to enhance skills, encourage cross-training, and create a collaborative and versatile workforce. Ensure Quality Control: Conduct inspections at every production stage to meet client specifications, identifying and resolving errors before shipping. Manage Inventory: Track and replenish materials to ensure seamless production operations. Enforce Safety Standards: Ensure compliance with safety regulations while maintaining a clean and organized work environment. Report Production Metrics: Keep detailed records of production performance and generate reports for upper management. Other Duties: This job description is not exhaustive. Additional duties may be assigned as necessary to support the company's needs. Qualifications: At least 3 years of experience as a Plant Operations Manager or in a similar leadership role (such as Shift Leader) in a dynamic manufacturing environment. Experience in air filters or related industries is a plus. Exceptional leadership, communication, and problem-solving skills. Strong mechanical aptitude and troubleshooting skills. Experience managing a self-directed work team environment. Solid knowledge of production planning, logistics, and inventory management. Ability to thrive in a fast-paced, dynamic environment and meet tight deadlines. Proficiency in MS Office products. Training Details: Training will take place at our Miami facility for approximately two weeks. How to Apply: If you meet the qualifications, please submit your resume highlighting your relevant experience through LinkedIn. We look forward to welcoming an experienced and dedicated Plant Operations Manager to our team!
    $66k-105k yearly est. 18d ago
  • Biomarker Operations Manager

    Kelly Science, Engineering, Technology & Telecom

    General Manager Job 32 miles from Allentown

    Kelly FSP is seeking a highly motivated individual to join the Biomarker & Diagnostic Operations team with our pharmaceutical client. As a key contributor to the clinical biomarker and diagnostic strategy, he/she will be accountable for implementation and execution of clinical sample collection, testing and data delivery activities for both early and later phase clinical programs in oncology. The successful candidate will have experience bridging both science and operations though cross functional partnerships, strategic project planning and facilitating key biomarker and diagnostic execution discussions. Key Responsibilities: Drives the implementation and execution of the clinical biomarker and diagnostic strategy for clinical programs in early and late-stage oncology Creates and manages biomarker and diagnostic plan, timelines, budget, risk assessments and quality metrics during study startup, conduct and closeout Work effectively with procurement and scientific leads to execute contracts and statement of work to meet program deliverables Contributes to central lab setup and management throughout the course of a study Manages relationships with specialty testing vendors to ensure biomarker/diagnostic samples are, processed, tested and data is reported to meet development timelines and specifications Works closely with data management to establish data collection and transfer specifications with testing vendors and local labs Contributes to the preparation of clinical documents such as clinical protocol, clinical study reports, lab manuals, informed consent forms, sample management plan, early development plans and site training materials Works with scientific stakeholders to identify innovative biosample collection and processing techniques and ensures methods are implemented appropriately across clinical sites to the highest of standards Develops presentations and presents sample tracking/testing metrics at regular team meetings May work with scientific stakeholders to evaluate and implement new assays and relevant technologies as required by the program Manages relationships with internal and external partners to ensure on time and quality deliverables Participates in cross-functions study team meetings across clinical, translational research and diagnostics. Qualifications: Life Science degree (Bachelor Minimum) in scientific, medical or healthcare area required. Additional qualifications: e.g. MS, PhD and/or project management certification desirable. 5+ years of work experience in a clinical development, diagnostics and/or Pharmaceutical/biotech R&D Strong knowledge and understanding of clinical drug development strategic planning of clinical research, ICF, ICH GCP, GLP required Project management experience is preferred Knowledge of oncology drug development and/or biomarker/diagnostic development is preferred Excellent written and verbal communication skills Ability to effectively and collaboratively work on global cross-functional teams
    $66k-105k yearly est. 15d ago
  • Restaurant Manager

    Panda Restaurant Group 4.6company rating

    General Manager Job 26 miles from Allentown

    About the job About the job Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. What You'll Do As An Assistant Manager: You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program. How we reward you: Free meals at work while working at Panda Generous compensation package with bonus opportunities Discounts at theme parks, gym memberships, and much more Full medical, dental, and vision insurance** 401K with company match Paid time off and paid holidays** On-going career and leadership development, including comprehensive training Continuous education assistance and scholarships** Lucrative associate referral bonus Income protection including Disability, Life, and AD&D insurance** Pre-Tax Dependent Care Flexible Spending Account** Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Desired Skills & Experience: High school diploma required Flexibility to work in a store within a 50-mile radius Able to work a flexible schedule, including weekends Food Safety: Serve Safe certified ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources.
    $56k-83k yearly est. 16d ago
  • Assistant Manager

    American Bread Company 4.3company rating

    General Manager Job 13 miles from Allentown

    Come Join Panera Bread an industry leading, award winner! We are committed to maintaining the standards that make Panera Bread special including fresh food, welcoming environment, exceptional service, and safety and sanitation. About the Assistant Manager position: Our Assistant Managers play an integral role in the success of their Café. Responsibilities include coaching and training café associates, managing the café financials through labor and food costs, keeping the team enthusiasm and motivation high so that our guests are sure to enjoy a warm Panera Bread experience. Responsibilities include, but are not limited to: Oversee all aspects of the dining experience for guests including food preparation and presentation, café cleanliness, ambiance, and overall café warmth. Manage all financial aspects of the café including both food and labor costs. Assist the General Manager is selection, hiring, training, and development of café associates. Maintain a safe and healthy environment by following all safety and sanitation standards and procedures. We are looking for: 3+ years restaurant/retail management or supervisory experience Basic food safety understanding and practice Must be 18 years old Must have reliable transportation Must have open availability Additional benefits of joining: Competitive pay Bonus Potential (Monthly) Medical, Dental, Vision, Disability and Life insurance benefits 401(k) plan Paid vacation Free Employee Meals
    $41k-68k yearly est. 6d ago
  • General Manager

    EDP 4.3company rating

    General Manager Job 10 miles from Allentown

    Our Culture EDP is a rapidly growing company - with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California. We service more than 200,000 customers in 19 states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022 and 2023 as one of the Top Ten Propane Marketers by LP Gas Magazine . Since our inception in 2012, EDP has helped more than 30 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved. Responsibilities: Overseeing the overall operations, ensuring efficient and effective service delivery Developing and executing strategic plans to drive business growth, expand market share, and increase profitability Leading and managing a diverse team of professionals, including sales, operations, customer service, and technical staff Establishing and maintaining strong relationships with key stakeholders, including customers, suppliers, and regulatory authorities Monitoring industry trends, market conditions, and competitor activities to identify opportunities for innovation and improvement Implementing and maintaining safety protocols, ensuring compliance with regulatory requirements and industry standards Analyzing financial data, preparing budgets, and managing expenses to achieve financial targets Collaborating with cross-functional teams to optimize processes, enhance service quality, and drive customer satisfaction Representing the company at industry events, trade shows, and community engagements Requirements: Valid CDL license, with hazmat, tanker, and air brake endorsements must be retained. 6+ years of experience in an operations leadership role. Propane experience is a plus. Excellent written and verbal communication skills with an emphasis on developing a positive rapport with employees and customers. Detail oriented with the ability to take projects/tasks through to completion. Strong time-management and organizational skills with the ability to effectively multi-task. Demonstrated problem-solving skills in a customer-focused environment. Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility. We Offer Amazing Benefits! In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families. Our benefits program allows you to customize your coverage, to select the best plans to meet your family's needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes. Medical Insurance - multiple options to choose from Dental Insurance Voluntary Vision Insurance Health Savings Account Flexible Spending Account Confidential Employee Assistance Program (EAP) Voluntary Supplemental Life and AD&D Insurance Voluntary Short-Term Disability 401(K) with Company Match Tuition Reimbursement Propane discount As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost: Paid Holidays & Time Off $50,000 Basic Life/AD&D benefit Long Term Disability Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
    $50k yearly 14d ago
  • Market Operations Manager II (Warehouse/Transportation)

    PODS 4.0company rating

    General Manager Job In Allentown, PA

    Responsible for the daily operations of two or more storage centers within a designated territory. Responsibilities include but are not limited to, directing day-to-day storage centers and associates, meeting customers' expectations, managing the daily routing and driver assignments. Requirements also include maintaining all OSHA, DOT and preventative maintenance programs for the storage center and driver equipment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leading Associates: • Recruit, interview, hire, train, identify and retain top talent • Provide daily support to include coaching and hands-on/ride-along training for associates. • Support a culture aligned with PODS core values (Integrity, Delighting Customers, Engagement, Accountability, Support Through Teamwork). • Effectively administer PODS performance management process. • Responsible for reporting employee issues to Territory Manager and Regional HRBP in a timely manner; Maintain ongoing communication with Human Resources for all personnel management assistance, accident reports, disciplinary documentation, employee evaluations and personnel reporting. • Provide regular communication to team members including goals, business results, opportunities for improvement and key focus areas. • Ensure daily pre-shift meetings are conducted at each Storage Center. Customers: • Manage customer experience to meet or exceed PODS CSAT and DSAT goals. This will include following up and resolving any identified issues, direct customer contact, refining operational processes and implementing remedial training • Ensure all associates are meeting expectations for brand standards (i.e. uniforms, containers, equipment) and customer interactions (i.e. prior customer notification, demonstration of equipment, container capabilities, delivery site evaluations, customer feedback solicitation). Operational Excellence: • Responsible for managing all corporate owned assets within territory (trucks, forklifts, floor sweepers, containers etc.) • Manage daily routing and ETA/JPH performance for associates. Communicate any scheduling/operational delays to Sales and Serve Center. • Determine daily needs based on routing of full productive days and assign work shifts based on the business needs and available HOS • Coordinate repairs as assigned by Territory Manager. If damage occurs at a customer site, ensure all paperwork and payment packets are returned from the field, coordinate access to customer containers stored in the storage center. • Ensure accurate and timely completion of daily driver checklist/DDC, forklift inspection logs, and driver log books. • Responsible for maintaining safe, clean, organized, functional storage centers and staging areas within territory. • Ensure equipment repairs are performed safely and promptly to achieve PODS Out of Service targeted levels. • Perform driver functions when the business dictates. Regulatory/Compliance: • Ensure compliance of all DOT requirements including Hours of Service regulations and licensing. • Ensure compliance with all OSHA regulations and state and local facility compliance ordinances. • Ensure adherence to local zoning codes and permit requirements pertaining to delivery and container placement. Manage relationship with local municipalities. • Ensure all deliveries meet local regulatory requirements and obtain permits or authorization as required. • Participate in quarterly self-audits and identify areas of improvement • Responsible for adherence to internal company policies (i.e. Incident Reports, Drug Screening Policy, HR policies related to safety and compliance). Financial Management: • Manage the day-to-day operation with a focus on improved efficiency. • Manage all petty cash per the PODS Petty Cash policy. • Ensure refueling equipment is performed in a compliant, cost effective manner. • Perform monthly parts inventory reconciliation. Other Duties: • Flexibility to travel frequently to storage centers throughout territory. • May be required to perform other duties and responsibilities as assigned. MANAGEMENT & SUPERVISORY RESPONSIBILTIES • Typically reports to Territory Manager. • Job is directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management). Job title example(s) of employees directly supervised: Storage Center, Equipment Maintenance and Delivery Driver Staff. JOB QUALIFICATIONS: Education & Experience Requirements • High School diploma required; college degree preferred or a minimum of 3 years of prior management experience. • Ability to apply and successfully attain CDL Class B License or higher is preferred. • Must maintain a current/valid driver license from the state in which position is assigned. • Must be able to obtain PODS forklift certification. • Possession of a valid DOT medical card is preferred. • Mechanical ability essential to identify problems with equipment. PHYSICAL REQUIREMENTS • Ability to sit at a desk for up to 8 hours a day; Ability to type on a keyboard and use a mouse • Ability to stand and walk up to 8 hours a day; Ability to stoop, bend and lift up to 40 lbs. • Occasionally required to stand, walk, kneel, crouch, or crawl. • Vision requirements include close and peripheral vision and ability to adjust focus. • Regularly required to reach with hands and arms and talk and hear. • Ability to hear and verbally communicate using a telephone handset WORKING CONDITIONS • Regular business hours. Some additional hours may be required including Saturdays/Sundays. • Travel requirements: Within Local Territory. • Storage centers are climate controlled. Deliveries made in all weather conditions. High noise levels • May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy DISCLAIMER The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Equal Opportunity, Affirmative Action Employer PODS Enterprises, LLC is an Equal Opportunity, Affirmative Action Employer. We will not discriminate unlawfully against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, marital status, place of birth, military service status, or other basis protected by law. It is essential for us to work in an atmosphere of friendly cooperation; it is your responsibility to: • Ask your direct supervisor for an explanation of anything you do not understand. • Attend Orientation class and any required training sessions. • Read your job description and Associate Handbook; sign the required acknowledgement documents and return to HR. • Ask any questions about these items as well as any information given to you at meetings and through individual or group instructions, which will assist your understanding of this position.
    $60k-100k yearly est. 3d ago
  • District Manager

    Surge Careers

    General Manager Job In Allentown, PA

    The District Manager is responsible for identifying, prospecting and securing business opportunities to support new revenue growth for a specific geographic area. This includes overall responsibility for: 1) developing and implementing sales strategies for new account prospects, active and inactive client accounts, 2) working with field management to plan, conduct and follow up on sales activities, 3) achieving profit results in assigned areas consistent with predetermined forecasts/expectations, and 4) must maintain 4000-5000 billable hours per branch and show steady week over week growth Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing. PRIMARY FUNCTIONS Develop account sales plans/approaches with Vice President on a minimum of 30 target accounts Identify prospects and develop sales strategies to secure new business. This may include sales calls, competitive analysis, coordination of presentations and proposals, in-office demonstrations, direct mail campaigns, and follow up activity Conduct prospect, active and inactive account sales calls independently and jointly with branch office staff and management as prioritized by Manager Functions as lead and primary sales resource on identified target accounts and is responsible for creating the account plan Responsible for coordinating the approach and communication strategy of new and reactivated client accounts to responsible branch office(s) Provides additional sales expertise and partners with branch staff as a dedicated sales resource to enhance sales efforts through engaging in specific action plans, presentations, activities and techniques both personally and consultatively to secure business Develops strategic solution-oriented sales plans to increase business within key accounts and partners with branch office staff to implement Sells strategic product and service offerings/solutions and negotiates pricing strategy with assistance of Vice President Partners with branch office and Headquarters staff to enhance/supplement product knowledge needed to close the sale as well as implement the product solution Support driving sales closure to shorten sales cycle and ensure sales goals and objectives are met Analyze prospect requirements and needs to understand how Company products and services can be applied to meet these needs and resolve problems Establish contacts in the business community including active participation in local networking events to increase brand recognition and awareness Assist in the creation of developing new business proposals, marketing materials and presentations as needed Record all business and sales activity in Company database as well as complete required activity report Respond quickly to all customer and prospect inquiries and needs All other duties that may arise to ensure the successful operation of the company QUALIFICATIONS High school diploma or equivalent required, some college coursework or equivalent business experience preferred At least 3 years proven outside direct sales experience with focus in consultative and solution-oriented sales approaches. Ability to access areas where needed people, information or equipment are located Ability to understand and accurately apply basic math skills Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet Ability to make competent use of work related equipment and materials Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed Ability to travel to various locations (e.g., customer sites, other company offices) as needed Ability to communicate effectively and tactfully with others Ability to work with other team members as well as independently Ability to shift back and forth between two or more tasks Cooperative, team-oriented, patient, calm under pressure Ability to arrange things in certain order (e.g., alphabetically, numerically) Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities Strong written and verbal communication skills Ability to provide excellent customer service to all clients Ability to advise, counsel, guide and influence the opinions and decisions of Ability to analyze and evaluate people, data and things to determine courses of action Previous business development experience including developing sales strategies, conducting cold calls, making sales presentations, closing techniques and developing service and pricing proposals Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment Self-motivated with exhibited sense of urgency in all sales and service related activity Exceptional communication, presentation, follow-up, negotiation, and closing skills. Strong emphasis on listening skills Ability to work effectively in team environments Strong leadership skills, initiative and creativity with the ability to identify and convey successful techniques and approaches EQUAL OPPORTUNITY EMPLOYER Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Job Type: Full-time If interested please apply. IND1
    $92k-150k yearly est. 25d ago
  • Area Manager, Asset Protection - Airport Center

    The Gap 4.4company rating

    General Manager Job In Allentown, PA

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role In this role, you will embody Do The Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand Power, Enduring Customer Relationships, and exuding our commitment to Team and Values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners. What You'll Do * Partner with store leadership to develop and implement an Asset Protection strategy to mitigate risk and loss within our Gap Inc stores * Conduct investigations and utilize all available resources to identify and resolve crime activity in assigned locations * Work with store personnel to identify inventory shortage opportunities and recommend solutions * Determine the assignment of appropriate Asset Protection resources (i.e. agents, technology, etc.) to address shortage reduction opportunities * Adapt team priorities to respond to customer and business partner needs * Accountable for team performance through teaching, coaching, and providing meaningful feedback to build capabilities Who You Are * Ability to provide Asset Protection leadership to drives results, coach and develops direct reports, collaborate and lead execution through others * Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions * Ability to actively learn and immediately apply learnings into decisions and behaviors * Time management and ability to prioritize /multitask * Probe beyond the stated situation, identifies underlying issues and considers possible alternatives Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $45k-73k yearly est. 11d ago
  • 2123 Co Manager

    Books-A-Million, Inc. 3.9company rating

    General Manager Job In Allentown, PA

    The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards. Roles and Responsibilities * Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines. * Operates the store as the Manager On Duty in conjunction with the management team. * Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Maintains used category cadencing and stock levels within the monthly budget. * Trains and develops Associates and Leads. * Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. * Audits buyback throughout the day to ensure all policies and procedures are being followed. * Drops off bank deposit and picks up change order as needed. * Consults with the General Manager on associate performance. * Performs other duties as assigned. Scheduling Requirements * All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. * All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. * All managers are Full Time and may work up to 45 hours per week. Core Competencies * Interpersonal Skills * Team Management and Development * Action Orientation * Strong verbal and written communication skills Qualifications and Education Requirements * 21 years of age or older * High school diploma or equivalent, some college preferred * Previous experience in a supervisor role * Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time * Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities * Must be able to lift or team lift objects up to 50 lbs., with or without assistance * Must be able to communicate using speech, sight, and sound with or without an assistive device * Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
    $73k-129k yearly est. 25d ago
  • General Manager in Training - Hamilton Crossings

    FGG Spas

    General Manager Job In Allentown, PA

    Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Hand & Stone Massage and Facial Spa Allentown - Hamilton Crossings located at 750 N Krocks Rd Suite 205, Allentown, PA 18106 is searching for a results-driven Spa Leader! The ideal candidate has 1-3 years of leadership experience, is a proactive self-starter, and excels in driving sales performance while fostering a positive team environment. As a General Manager in Training (GMIT), you will begin your career with a strong focus on front desk operations, client experience, and sales performance. This role is designed to prepare you for future general management opportunities, with a clear pathway to leading your own location. While there is no defined timeline for promotion - as transitions depend on market growth, role availability, and performance success - our goal is to ensure our leadership team is continuously developing and ready to step into elevated roles when the opportunity arises. If you are a motivated leader passionate about growth and success, we'd love to hear from you! What Sets Us Apart? FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to PUT PEOPLE FIRST! Enjoy a supportive and nurturing work environment where your growth and well-being are top priorities! Your journey with us goes beyond onboarding - enhance your spa industry career through regular sales coaching and training, and opportunities to grow into a successful spa leader. Compensation Package: We offer a competitive compensation package designed to reward your contributions and drive your success! With a competitive hourly base rate, uncapped commissions, and a lucrative bonus structure, our GMITs earn an average annual compensation up to $45,000, depending on individual and team performance. Benefits GALORE! Medical, Dental, Vision, Life, and Supplemental Insurance with a generous employer contribution 401K plan with a 5% company match! Paid Time Off Competitive compensation structure including commission and performance based bonuses Professional and safe working environment Employee retail and service discounts Opportunity for professional growth AND MORE! As a General Manager in Training, you will Successfully achieve all individual performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales Successfully lead the front desk team to achieve and exceed all sales and performance goals Provide exceptional service and experiences to all guests and valued members, as measured by our Service Level Standard scores Oversee and manage daily operations of the front desk Assist General Manager in managing the daily operations of the business Train, monitor, and coach teams on a daily basis, including in-the-moment coaching Assist in recruiting, onboarding, and training all new hires at the front desk Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements Passionately promote sales, promotions, and events Uphold spa cleanliness standards Perform administrative functions in conjunction with the General Manager including sales reporting, register operations, cash handling, etc. The General Manager in Training has a varied schedule including weekend, daytime, evening, and holiday hourly schedules, and flexible availability is preferred. Role Requirements Passion for communicating with people and providing excellent service Capability to work flexible hours including nights, weekends and some holidays Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities Excellent verbal and written communication skills A fast learner, with a positive attitude Comfortable in a fast-paced, high-volume environment. Computer proficiency including MS Office and Google Docs/Sheets; knowledge of Zenoti or similar appointment booking computer systems is a plus A strong team player with the ability to work independently under minimal supervision Exceptional organizational skills, including attention to detail and multitasking Critical thinking skills, including customer conflict resolution We can't wait to meet you! Compensation: $17.00 - $21.00 per hour Hand & Stone is a national franchise that specializes in massage, facial, and hair removal services. With over 500 locations across the country, Hand & Stone is a leader in the membership-based spa service industry. FGG Spa, LLC is a growth-focused franchisee, currently operating 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We offer competitive compensation and a robust benefits package, while maintaining our amazing spa culture focused on our client experience and team wellbeing with a "family" vibe. We are in the people business, and our people come first! I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
    $17-21 hourly 15d ago
  • General Manager

    DSV 4.5company rating

    General Manager Job In Allentown, PA

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location:Hazleton, PA Division: Solutions Job Posting Title: General Manager Time Type: Full Time POSITION SUMMARY The General Manager of operations is a highly visible leadership role. This individual is responsible for overseeing the strategic direction, operation, compliance, and financial results for a designated operation. The General Manager (“GM”) will serve as a primary customer interface for all leadership decisions regarding proposal approval and contract negotiations. This role is the Champion of overseeing local continuous improvement activities, LEAN practices, supply chain analysis, six sigma initiatives, and ISO activities. The “GM” will also develop marketing plans and assist in growing new business. He/she will also ensure that the operation adheres to the overall corporate mission, vision, and core values while consistently meeting client and company expectations. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES · Ensures that systems and procedures are in place for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures. · Leads operations to meet prescribes productivity and service goals. Complies with terms outlined in site operating agreement with the client · Sets goals to drive company Continuous Improvement efforts · Works to develop and maintain productive business relations with vendors, suppliers, and all business partners. Ensures the OSHA requirements and all Federal and State Law and compliance are effectively implemented. · Assists in setting standards appropriate to client and scope of work · Develops and manages a system of controls to ensure that service level and operations performance goals are met within prescribed cost, revenue, and profit paraments for operations · Assists in setting standards appropriate to client and scope of work · Partners with senior leadership to develop and recommend annual operating budget · Responsible for the overall safety and security of operation · Develops team to achieve company and client objectives for the operation · Actively supports and practices mentoring, succession planning, and management development activities at the site level · Communicates the mission, vision, and core values to motivate direct reports. Management Information Systems Proactively develops plans and capital request to ensure appropriate level of automation/technology to service the client. Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines. Remains knowledgeable regarding changes in hardware and software technology. Customer Management Acts as site level champion of client relationship management. Assures that client accounts receive the required level of operational and administrative support. Maintains appropriate contact with all functions and respond to requests when required. Coordinates and leads business reviews with appropriate client and company representatives for each reporting operation. Promotes a positive relationship with clients by providing excellent customer service. Marketing & Sales Participates and assists Director and other company resources in planning new account strategies, prospecting for new opportunities, generating positive word of mouth, and participates in the development of quoting rates. Budgeting / Financials Responsible for development of an annual operating budget. Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters. Ensure that the budgeting and pricing activities are in compliance with contract guidelines. Responsible for developing and maintaining contract pricing in a multi-client environment. Equipment & Facilities Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety and, equipment including material handling equipment (MHE). Ensures team members are properly trained on any MHE. Keeps informed of relevant new technology and make recommendations as applicable. Safety Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations. Audits warehouse for compliance with safety, security, and quality principles and rules. Ensures all federal, provincial or other statutory requirements are adhered to within the parameters of Health and Safety. OTHER DUTIES · Work overtime as dictated by business whether mandatory or voluntary · Performs other duties as required SUPERVISORY RESPONSIBILITIES · Manages operations managers SKILLS & ABILITIES Education and/or Experience: · Must have a high school diploma or general education degree (GED). · Bachelor's degree is preferred · 7 years' experience working in a logistics/distribution/relevant environment. · 5 years' experience in a leadership role in logistics/distribution/supply chain environment in operations management capacity · Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Computer Skills · Proficient in Microsoft Office (Excel, Work, and Power Point) · Demonstrated proficiency in knowledge of applicable WMS systems Language Skills · English (reading, writing, verbal) · Proficiency in business communication at all levels Other · Strong attention to detail accuracy and accomplish job task in a timely manner · Good organizational and personnel skills · Good communication skills, written and oral · Good leadership, supervision, and planning skills · Advance level expertise required in accounting and financial mathematical applications as related to managing a P&L and preparing site/operation budgets · Motivates self and others to accomplish important objectives despite a complex environment and multiple demand, creates a sense of urgency, delegates appropriately. · Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment · The ability to develop effective relationships, provide leadership, and integrate diverse organizations and individuals toward unifying objectives CORE COMPETENCIES Leader of Others ☒ Accountability ☒ Business Acumen ☒ Communication / Building Partnership ☒ Developing Oneself ☒ Developing Others ☒ Drive for Results ☒ Embracing Change ☒ Problem Solving ☒ Empowerment ☒ Leadership Excellence ☒ Leading Change ☒ Problem Solving Independent Contributor ☐ Accountability ☐ Communication / Building Partnership ☐ Customer Orientation ☐ Developing Oneself ☐ Drive for Results ☐ Embracing Change ☐ Problem Solving ☐ Professional Competencies PHYSICAL DEMANDS Occasionally · Handling/Fingering, Sitting Frequently · Bending Constantly · Walking and Standing Ability to Lift/Carry and Push/Pull · 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
    $47k-96k yearly est. 60d+ ago
  • Restaurant General Manager

    Summerwood Master 4.2company rating

    General Manager Job In Allentown, PA

    Job Details 037006 - LV Macungie - Allentown, PA Restaurant General ManagerDescription Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include: • Driving excellence in customer service • Maintaining company standards in product and facility specifications • Supervising food handling procedures and operational processes • Exercising financial control to meet the restaurant profit margin targets • Selecting, training, developing and motivating employees The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality • Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards. • Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards. • Tracks, analyzes and resolves sources of customer complaints. • Ensure that food safety standards are met. Financial • Develops and drives restaurant annual operating plan. • Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. • Trains and mentors subordinates on financial analyses and profitability tips for the restaurant. • Develops store CAPEX requests and is the principle interface with all vendors. Operations • Ensures that facilities and equipment are maintained to Company standards. • Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards • Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals. • Oversees development and revision of weekly management and crew schedules. Human Resources • Directs all restaurant level HR activity including: • Personal accountability for crew hiring decisions • Learning Zone planning and execution • Performance management • Compensation • Employee relations issues up to and including termination • Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities. • Develops and monitors staffing plans and directs crew sourcing activities. • Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations. Success Measures • Achievement of restaurant annual operating plan • Margin improvement over previous year sales growth • Weekly/Period restaurant performance in sales, labor, ICOS and controllables • PRC results and OSAT scores • Learning Zone certification levels, crew turnover and staffing levels Qualifications Knowledge and Skill Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance. Team Leadership Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model. Business Savvy Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets. Team Development Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress. Restaurant Operations Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards. Educational Attainment/Experience Requirements High school diploma or GED. Supervisory experience in either a food service or retail environment Demonstrates ability to maintain financial controls and coach and train hourly employees. Proven ability to drive customer satisfaction, financial performance and employee satisfaction. Disclaimer The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).
    $48k-72k yearly est. 59d ago
  • General Manager - 2971562

    OPS Staffing

    General Manager Job In Allentown, PA

    General Manager If you are ready to move your career forward and have the ability to run and grow a restoration company you should take a close look at this opportunity! Employees are effectively managed to achieve annual initiatives. Production processes are performed, according to guidelines. Business is grown due to increased visibility and center of influence (COI) awareness. Documentation is completed in a timely and accurate manner. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. Annual, quarterly, and weekly goals are achieved. Must Have; 5 years experience in management within the insurance restoration industry Proven experience in the following areas of operations: Executive: Business Operations Management Create and complete annual business plan and goals. Monthly,quarterly, and annually, achieve priority improvements that support company initiatives. Monitor and manage Marketing Division to meet (or exceed) revenue, expense, and profit goals and objectives: Office, Production, and Marketing. On a daily basis, clearly communicate objectives and accountability to monitor progress. Monthly and quarterly, ensure divisional objectives are achieved and goals are prioritized. Monitor and manage Production Division to meet (or exceed) revenue, expense, and profit goals and objectives: Office, Production, and Marketing. On a daily basis, clearly communicate objectives and accountability to monitor progress. Monthly and quarterly, ensure divisional objectives are achieved and goals are prioritized. Monitor and manage Office/Administration Division to meet (or exceed) revenue, expense, and profit goals and objectives: Office, Production, and Marketing. On a daily basis, clearly communicate objectives and accountability to monitor progress. Monthly and quarterly, ensure divisional objectives are achieved and goals are prioritized
    $49k-93k yearly est. 50d ago
  • General Manager

    Electrical Components Internationalholdings Company

    General Manager Job In Allentown, PA

    Job Details Management BRI Allentown - Allentown, PADescription I. Who We Are Founded in 1953, Electrical Components International (ECI) is one of the world's leading suppliers of electrical distribution systems, control box assemblies, and other critical engineered components for diversified markets. With 25,000 employees and 37 global manufacturing locations, ECI is the trusted partner to market leaders with 500+ customers. At ECI, we power smart, connected, and electrified solutions TM that help solve the most complex challenges. Since 2020, we have embarked on a successful journey to transform the company, delivering significant value to our customers, investors, and employees. As part of our strategic plan, we have defined key pillars to support and accelerate our growth trajectory. One of these core pillars is focused on driving excellence through enhanced capabilities, tools, and processes. To execute our strategy, we are looking to strengthen our organization with an Account Manager for our OMNI division. Britech is a quality-driven contract manufacturer specializing in cables and harnesses, control panels, engineering services, testing, and turnkey manufacturing. Established in 1991, and celebrating over 30 years, Britech is located within a mile of the Lehigh Valley International airport in eastern Pennsylvania. Visit our website to learn more at **************** II. Key Responsibilities The General Manager for Britech will report to the ECI President, Corporate & Business Development and will be based in the Allentown, PA location. This General Manager will have full P&L responsibility with a commercial focus on growth and be responsible for all operational activities of Britech, LLC, in accordance with Electrical Components International (ECI) policies. In this role, you will: Manage and direct all operational activities across manufacturing, sales, finance, product development, quality, materials/logistics, and human resources to ensure alignment with company goals Develop and implement business plans and strategic initiatives to achieve short-term and long-term profitability and growth, while monitoring external factors and business conditions that may impact the company's direction Participate in regular reporting meetings (weekly, monthly, and annual) and analyze company performance, including costs, operations, and forecasts, to assess progress toward goals and inform strategic decisions Review and approve financial analysis for budget planning, production efficiency, and capital expenditures, ensuring alignment with strategic objectives Build and manage a high-performing operations management team to drive day-to-day productivity, operational efficiency, and continuous improvement, while fostering strong employee relations Oversee manufacturing efforts and policies, ensuring adherence to Lean Manufacturing principles, safety standards, on-time delivery, and customer satisfaction Ensure compliance with environmental, health, and safety regulations, and maintain an organizational commitment to a safe workplace All other duties and projects as assigned Qualifications III. Education & Experience Bachelors degree in Business or equivalent 7+ years of experience with minimum 5 years of senior management experience Preferred background in a quick turnaround manufacturing / assembly environment Previous experience with wire harnesses, cable assemblies and wired control panels highly beneficial IV. Knowledge, Skills & Abilities P&L experience and the ability to define problems, collect data, establish facts and draw conclusions using logical reasoning and analyzing various statistical reports Proven leadership of building a successful and effective department or operation Knowledge of Lean Manufacturing techniques, Performance and Quality Management and Strategic Planning Ability to organize and manage multiple priorities Ensure a customer-focus approach in all areas of quality, service, and delivery Excellent written and verbal communication skills Proven ability to develop and maintain an effective team V. Company Values & Job Competencies Company Values: Safety, Accountability, Integrity & Ethics, Respect & Empathy Core Competencies: Communication, Teamwork & Collaboration, Flexibility & Adaptability Individual Contributor Job Competencies: Quantity & Quality of Work, Technical Skills & Continuous Learning Supervisor & Manager Job Competencies: Decision Making, Developing Others, Continuous Improvement Director & Above Job Competencies: Leadership, Strategic Thinking, Results VI. Physical demands, work environment & work schedule Never = 0 hours daily; Occasional = up to 3 hours daily; Frequent = 3-6 hours daily; Constant 6 to 8+ hours daily. Working Condition or Physical Demand Frequency (define duration or percentage of time) Must be able to remain in a stationary position, either sitting or standing while operating a computer. Constant The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Occasional The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Constant Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must tolerate repetitive movements. Constant Pushing/Pulling/Lifting/Carrying up to 50 pounds Never The ability to observe details at close range (within a few feet of the observer) Constant Hearing on the phone and in person Frequent Reading Constant Occasionally ascends/descends a ladder to service the lights and ceiling fans. Never Constantly positions self to maintain files in file cabinets. Never
    $49k-93k yearly est. 50d ago
  • General Manager

    Maxx Fitness Clubs

    General Manager Job In Allentown, PA

    About Maxx Fitness: Fitness can go beyond just a hobby to being a fulfilling and financially rewarding career. Working with a brand that is rapidly expanding is the best choice you can make. Maxx Fitness Clubzz is a luxury gym chain offering state of the art equipment and affordable membership rates. Maxx strives to always deliver an excellent experience for members. You can take part in this success and play a role in each relationship that gets created. Best of all, there's no need to start from scratch. Realize your full potential as a business owner by taking advantage of the MAXX playbook and fully integrated support with the backing of their expert team. Founded in 2011 by health and fitness professionals hailing from a range of specialized backgrounds. Our experts enjoy working closely together with you to maximize your fitness goals, creating constantly evolving plans to challenge you in a fun, inspiring, and social environment. Each of our 25,000+ square foot locations hosts state-of-the-art cardio machines, a full lineup of classes and instructors, and features amenities like our smoothie bar and Kidz Club. Unlike other low-cost gym franchises, Maxx Fitness Clubzz cuts no corners for their customers. One of the fastest growing fitness franchises with locations already open in RI, PA and OH. You can see why our offerings far exceed other gyms with comparable pricing plans. Membership fees start at only $10 and grant access to state-of-the-art cardio machines, comprehensive offerings of classes and instructors, and even smoothie bars, cinema cardio rooms, and Kids Zones so parents can work out peacefully. Maxx Fitness is always looking for talented people with a passion for fitness. The General Manager is responsible for ensuring the smooth, efficient and profitable operation of a club with a focus on driving membership sales, member satisfaction, personnel training and employee development. The General Manager ensures the fiscal effectiveness of all profit centers and provides leadership to accomplish overall departmental objectives. Our general Manager will work hand in hand with their management team to guarantee operational excellence. We are a rapidly growing company that is looking for Managers on our team to want to grow their careers with us. We believe in promoting within and ensuring growth opportunities for our employees. Effectively manage and communicate Policies and Procedures set by corporate and make sure they are being uniformly enforced. Creates a positive and healthy workplace that fosters constant and never-ending improvement. Provides the time to coach, train and develop each staff member's sales and customer service skills through practice and training. Provides feedback and positive reinforcement on a regular basis to encourage and motivate staff. Primary Qualifications: Must show a proven track record of success in sales, combined with a MINIMUM OF 2 YEARS experience in the fitness industry. We need individuals that can follow our proven sales system. Secondary qualifications: * Demonstrated experience managing and growing member base * Demonstrated ability to drive sales both personally and through support of membership staff * Excellent communication, time management, organizational and follow-up skills * Computer literacy Although we appreciate all applicants' interest, only those under consideration will be contacted. We regret that phone calls will not be accepted. Duties & Responsibilities: The General Manager is accountable for the daily, monthly and yearly financial performance of the club while driving revenue and managing expenses. Ensure the club is meeting or exceeding the daily, monthly and yearly membership forecast. Oversees the Fitness Manager and Fitness Classes to ensure that the Key Performance Indicators (KPI's) are met. Works in collaboration with the personal training department to ensure the club is meeting or exceeding the daily, monthly and yearly personal training forecast. Ensures that the ancillary departments are achieving or exceeding revenue targets by providing the guidance and direction the team needs to effectively hit these goals. Prepare the club's success on a daily basis by putting a plan and effectively communicating that plan to the team on how to reach the daily goals. Understands the company's core values and overall culture of the business, leading by example and holding all employees accountable and holding to the club standards. Works closely with the corporate team on making the decision to hire all sales and training staff at the club. Arranges meetings with under performing staff to provide a coaching session and a progress improvement plan. Meets with the Fitness Manager daily to strategize on how to get the personal training department to goal. Takes the time to coach and teach the Fitness Manager and staff. Meets with the fitness manager on a daily basis to make a plan on how each individual trainer is going to get to goal each month. . Attends monthly management meetings with corporate staff to present their club's performance and overview of the current club status. Conducts monthly reviews of the employees. Personally conducts or appoints staff members to walk through of their club hourly to ensure that the equipment, locker rooms and overall facility maintenance are meeting the standards. * Team performance and effectiveness * Member satisfaction and retention * Membership sales * Facilitate integration of personal training into the tours * Ensure Personal Training team follows proper procedures in session redemption. * Oversee personal fitness manager in ensuring all components of departmental objectives are satisfied. * Track completion of opening/closing checklists, repairs & maintenance log, locker log and cleaning checklist. * Ensure proper inventory of maintenance parts. * Monitor flagged check-in's to increase revenue and collections. * Assist in the processing/submission and approval of payroll. Minimum Requirements Must have sales and operations experience. Must have a positive attitude, be team oriented, a good leader, and career driven. At least 2 years of management experience in a sales/revenue generation environment, including direct experience in profit and loss management and staff management. Must have a minimum of 2 years experience in the fitness industry Required Skills and Experience * College degree (preferred) * Fitness club management experience required (2 years) * Physical demands include ability to regularly walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (re-stacking of weights, moving of equipment as necessary) * Must be able to work at least 48 hours per week, or other hours necessitated by business needs. * AED/CPR Certification (preferred) Job Competencies Required To successfully perform in the role, the General Manager must be able to show demonstrated proficiency in the following leadership competency areas: * Ability to develop a high performing team * Ability to achieve measurable results * Ability to create an environment of mutual respect, trust and accountability In addition, the General Manager must be able to show demonstrated proficiency in the following job specific competency areas: * Ability to drive membership sales * Ability to control payroll costs * Ability to prevent and resolve staff or member conflict * Ability to deliver a high level of customer service * Ability to plan and organize the work necessary to run a successful club * Serve as a role model for employees * Communicate effectively by holding weekly and individual meeting with all key club personnel. * Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences. The ability to make decisions and solve problems involving varied levels of complexity, ambiguity, and risk. If you share our passion for fitness and serving others, be part of a winning team. Please note: This job description was designed as a summary of the typical function of the job, and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties, as assigned may be part of the job. We offer a very competitive salary and monthly bonus package. We are a rapidly growing company that is looking for managers on our team to want to grow their careers with us. We believe in promoting within and ensuring growth opportunities for our employees. As a General Manager of the Maxx Fitness Team you will receive: A very competitive bonus compensation program * Earning Potential $60,000-$70,000 per year. * Company 401(k) * Paid Time Off * Health insurance plan
    $60k-70k yearly 21d ago

Learn More About General Manager Jobs

How much does a General Manager earn in Allentown, PA?

The average general manager in Allentown, PA earns between $36,000 and $125,000 annually. This compares to the national average general manager range of $40,000 to $126,000.

Average General Manager Salary In Allentown, PA

$67,000

What are the biggest employers of General Managers in Allentown, PA?

The biggest employers of General Managers in Allentown, PA are:
  1. Domino's Pizza
  2. McDonald's
  3. Wendy's
  4. Domino's Franchise
  5. Maxx Fitness Clubs
  6. Sodexo Management, Inc.
  7. Whitsons Culinary Group
  8. Sonic Drive-In
  9. DSV Panalpina
  10. Sonesta Hotels
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