Collections Representative Jobs At GC Services Limited Partnership

Customer Service Representative Department:Branch Administration Reports to:Branch Manager/Assistant Branch Manager Supervises:None Status:Non-Exempt / Full-Time / on-site Level:Level 5 Must already be authorized to work in the United States. Relocation is not provided. Partners Bankis a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate. Summary for the Customer Service Representative: Working within established operational policies, procedures and protocols, the individual will be responsible for business development activities from new and existing customers through the sale and service of all deposit products and related services. The incumbent will be skilled in relationship selling and have strong product knowledge. Respond promptly and appropriately to various customer inquiries and efficiently handle problem resolution. Answer questions on various services the financial institution provides, and recognizes sales and referral opportunities. May also have teller processing responsibilities and is highly proficient in this area. Job Requirements for the Customer Service Representative: Previous experience in a front-line banking or financial services position is preferred Excellent verbal and written communication skills Strong customer sales, service and interpersonal skills Strong organizational, technical and computer skills Adapts well and embraces change Essential Job Functions for the Customer Service Representative: Proficient in the sales and service of all deposit products and services and some consumer loans Responsible for proactively engaging customers to uncover needs, recommend appropriate solutions and closing sales opportunities. Develop quality referrals to others for a variety of products and services such as residential mortgages, consumer loans, small business loans, investments, etc. Consistently provides outstanding service and assistance to customers and coworkers Actively participates and supports branch sales plans, campaigns and promotions. Efficiently processes teller transactions and performs all related tasks as required Respond promptly and efficiently in resolving customer problems. Understand and adheres to various policies and procedures including security, compliance and operations Perform all other duties as required This Job Description for the Customer Service Representative describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract. Our generous benefits are listed on our website: Partners.Bank/about/careers/ PIc78ba76aa3e2-29***********9 RequiredPreferredJob Industries Customer Service

$500 SIGN ON BONUS!!! Hours: Monday- Friday, 8:00am- 4:30pm Who is Hospital Referral Services? Hospital Referral Services has an opening in the Akron/Barberton area, and we are looking for self-motivated professionals to add to our growing team. If helping people is something you enjoy, this may be the right job for you. No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected has happened. Hospital Referral Services on-sites screen and help patients' bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 3 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: Reviewing the hospital work queue or census to identify uninsured patients. Screening/Interviewing patient's bedside in an Emergency Room/Hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity. High volume of walking and standing. (70% - 80% of your shift) Completing applications for Medicaid benefits and charity programs as needed. Maintaining a positive working relationship with co-workers, hospital staff and patients. Abiding by HIPAA rules and regulations to protect patients' privacy. Meeting production goals and objectives as assigned by hospital and management on a monthly basis. Maintaining confidentiality of account information at all times. PM21 Requirements: Work Requirements: Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 30 WPM Must have reliable transportation. Good attendance and dependability is essential. Successful completion of drug and background test required. Annual Flu shots, COVID 19 Vaccine and TB testing required. Our Benefits: 100% Paid Training 401(k) matching Paid Time off (PTO) - Up to 10 days your first year! 8 Paid Holidays - Including your birthday! Referral Program Employee Assistance Program (EAP) Growth & Continued Training Dental & Vision insurance Health insurance (including Long & Short-Term Disability) Life insurance (Company Paid) EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Compensation details: 16-16 Hourly Wage PI73ad54c7f544-26***********8

Customer Service Representative , Lawrenceville, Ga Primary responsibilities include: Handle incoming calls for replacement parts for aggregate-related equipment Identify customer needs and research parts Process customer inquiries, proposals and enter quotes/orders in a timely manner Administer entry of purchase orders and provide all backup needed to other departments Resolve order related problems, discrepancies, and customer related issues Accountable for order backlog management, tracking of orders and coordinating inbound/outbound shipments of parts Data Entry Filing Build and maintain customer relationships Perform other duties and/or special projects as required NorX, inc. Employees Enjoy: Paid Vacation Paid Holidays Health Benefits; 401K Competitive Salary Requirements: Aggregate industry experience preferred Ability to talk with customers by phone and receive orders Strong working knowledge of Microsoft Office applications including Outlook, Excel, and Word Excellent verbal and written communication skills Minimum 2 years inside sales experience in a high-volume environment preferred Ability to operate a forklift following safety policies Ability to occasionally lift up to 50 lbs. Ability to walk or stand for lengthy periods of time High work ethic, reliable and punctual in reporting for scheduled work Positive attitude and willingness to grow and contribute to overall team's success Data Entry skills required Maintaining orderly paperwork Establish strong working relations with co-workers, customers and vendors High School or equivalent education Other Requirements: Pass a pre-employment drug screen and pre-employment physical

Cetera Financial Group is currently seeking a Service Professional for our company's office located in St. Cloud, MN. This is a unique opportunity to join our team to provide customer service to our clients. What you will do: As a Service Professional at Cetera Financial Institutions, you will be responsible for creating Raving fans by delivering excellent service to our clients. The goal is to build and maintain client loyalty as well as to create the world's most referable platform. Handle complex and escalated issues from financial professionals and customers. Provide support to our clients in all aspects of their business. This will include brokerage operations, advisory accounts, transfers, direct business, etc. Provide support to our clients with the navigation and use of various systems associated with the Broker/Dealer Maintain minimum call handling requirements and quality review scores while adhering to assigned work schedule. Utilize the CRM (Client Relationship Management) tool to accurately record each call. Work independently within the team to assist callers without requiring outside assistance. Participate in special projects as assigned. Provide training support on department process and system navigation What you need to have: 1+ year of previous call center experience 1+ year of proficiency with Microsoft Office tools. Must have High School diploma or GED Demonstrated experience delivering excellent problem resolution, organizational and follow up skills Success driven personality Really catch our eye with: Demonstrate a real passion for providing high level of customer service. Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills Top notch communication and interpersonal skills Keen eye for detail Highly responsive to coaching and training. Able to work well independently as well as collaborating with team members and other peers/leaders Show an understanding of the Financial Services Industry and our role in it. Banking experience College degree or equivalent experience Compensation: The base annual salary range for this role is $42,000 - $50,000 plus annual bonus potential. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. #LI-Hybrid

$500 Sign-On Bonus!! Pay Rate: $17.50/hr. based on experience, plus monthly bonus ($0- 300) after 90 days. Hours: Monday - Friday 10:00am-6:30pm Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient's bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. Our employees voted us Top Workplaces 3 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room. Screen/Interview patient's bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities. High volume of walking and standing. (70% - 80% of your shift) The Onsite Medicaid Screening Representative will complete applications for Medicaid benefits and charity programs as needed. Maintain a positive working relationship with co-workers, hospital staff, and patients. Abide by HIPAA rules and regulations to protect patient's privacy. The Onsite Medicaid Screening Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis. Maintain confidentiality of account information at all times. PM21 Requirements: Requirements for the Onsite Medicaid Screening Representative: Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 40 WPM Must have reliable transportation. Good attendance and dependability are essential. Successful completion of drug and background test is required. Annual Flu shots and TB testing is required The Onsite Medicaid Screening Representative must have availability to work holidays if they fall during regular shift. Please apply at: revenuegroup.com/careers EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Compensation details: 17.5-17.5 Hourly Wage PI8dca2564fb44-26***********6

Engage with customers/ internal stakeholders throughout via various means - in writing, by phone and by email - to ensure an efficient and customer focused process Efficiently and accurately log customer grievance in accordance with Company Policy Ensure all details are tracked to closure within SLA Strong communication skills and ability to empathize with customer. Ability to handle difficult conversations with the customer through effective listening, patience and knowledge on the process Strong written, e-mail and verbal communications skills Strong logic/problem solving skills Customer focused and empathetic Liaise with internal teams where required to ensure quick and fair closure of customer grievance Escalate complaints as appropriate for management intervention Interact with associates and work towards resolving customer complaints Salary Range: $33,000 - $37,000 per year

Hi, Please find one of the urgent jobs opening and send across your updated resume if you are available. - Call Center Customer Service Representative Responsibilities · Handle inbound service inquiries relating to Variable Annuity and Variable Life insurance products, varying from general questions, such as providing policy information, values, how to process transactions for withdrawals, loans, fund transfers, etc. to complex service requests. A typical day would be to respond to approximately 30+ inbound calls per day. · Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience. · Consistently meet and exceed goals relating to quality, productivity, and net promoter score metrics. · Work in a fast pace, structured environment. Thanks & Regards, Disha Ranjan Talent Acquisition Group-North America Tata Consultancy Services Limited Mailto: ********************

As a Customer Service Representative, you'll work within defined guidelines, to facilitate service conversations on a product set. In this role, you will make a difference to our members as you collect requirements and respond with relevant solutions through client defined parameters. What you'll do: · Provide operational support to members with their product Review accounts and processes transactions that may require action. · Identify and confirm the member's immediate request(s) and works to resolve issues. · Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions. · Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. · Follow written risk and compliance policies and procedures for business activities. What you have: · High School Diploma OR GED · Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures · Strong interpersonal and communication skills · Ability to prioritize and multi-task while navigating through multiple business applications · Successful completion of a job-related assessment is required Salary Range: $35,000 - $42,000 per year #LI-SS3

0 to 2 years of experience in any contact centre or administrative task. Customer service skills with good written and verbal communication skills (role requires email/fax/phone based communication) Ability to handle Inbound calls/emails as part of daily production To have good data entry skills To have good system skills in Excel, Word and Outlook to ensure clearance of high volumes Expertise in Auto Claims area will be an advantage Salary:: $32,000 - $35000 a year

What you'll do: Provide operational support to members with their Banking - Auto Loans line of business or product Review accounts and processes transactions that may require action. Identify and confirm the member's immediate request(s) and works to resolve issues. Explore member's needs and recommend to fund an outstanding Loan. Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions. Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. What you have: High School Diploma OR GED Banking, Lending experience would be an additional advantage Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures Strong interpersonal and communication skills Ability to prioritize and multi-task while navigating through multiple business applications Successful completion of a job-related assessment is required

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the reassurance to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Build loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are optimally resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Adopt continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $45,750 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AtOneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collectionsactivities to achieve delinquency goals for an assignedbranch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve accountmatters Commitment to excellent customer service with the ability to prioritize and manage multipleresponsibilities Ability to overcome objections andutilizestrong negotiation skills to resolve customerdelinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Location:On Site Who we Are A career with OneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See OneMain Financial Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collectionsactivities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See OneMain Financial Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

We're assisting our local employer seeking to fill several openings of Bilingual Call Center Collection Lead. The Call Center Collection Lead is responsible for supervising and monitoring the work of assigned staff to ensure goals, objectives, and quality of service are met. This position manages the resolution of escalated calls and inquiries. The CSR Lead prepares and delivers performance reviews, provides ongoing coaching and feedback, approves time off requests, and monitors daily time and attendance. This position collaborates with management and recommends progressive disciplinary actions to be taken in accordance with company policies and procedures. Ensures inventory and processed transactions align with financial reports and protocols. Duties & Responsibilities: Supervises and monitors the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met. Prepares and delivers performance reviews for assigned staff. Ensures detailed constructive feedback is provided immediately on performance, develops action plans and strategies for continuous improvement, and provides ongoing mentoring and support. Manages escalations to include identifying the issue/error, determining the appropriate resolution in accordance with company policies and procedures, and preparing detailed synopses for all escalations and/or approvals in a timely manner. Collaborates with management in recommending the appropriate action to be taken in accordance with company's progressive discipline policy to address ongoing performance and conduct issues. Reviews financial reports for the purpose of auditing inventory and processed transactions. Approves time off requests to ensure adequate staffing. Monitors and tracks daily time and attendance to include breaks and lunches. Qualifications: Strong supervisory skills. Strong customer service skills with expertise in de-escalations and negotiations. Excellent communication (written and verbal) and interpersonal skills. Working knowledge of personal computers and related software, including Microsoft Office. Ability to make sound decisions based on company policies and procedures with minimal assistance. Ability to work in a team environment and be open to change. Ability to maintain confidentiality. Must understand the call center abbreviations and language. Must be flexible Physical Demands: The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. Position Type & Work Hours/Location: This is a full time position. Training Schedule: Monday- Friday 8 AM - 4:30 PM After training: Monday-Friday: 7:30 AM - 5:30 PM Work location: Harrisburg Blvd, Houston, TX 77011 & travel to other locations as needed. Start Date: April 2nd, 2025 Required: High School diploma or G.E.D. equivalent required from an accredited institution. Minimum four years of experience in customer service and call center environment. Minimum three years of experience in collections, banking, and customer service-call center. Minimum one years of call center supervisory experience. Travel to different call center locations in Houston. Bilingual - English & Spanish Other Duties: This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Job Type: Full-time Pay: $25.00 - $26.00 per hour Benefits: Dental insurance Health insurance Vision insurance Experience: Lead Role: 1 year (Required) Call Center: 3 years (Required) Collection: 2 years (Required) Ability to Commute: Houston, TX (Required) Work Location: In person & various locations

This is a fulltime internal opportunity with NSC Staffing The Account Representative is responsible for maintaining consistent job site presence to positively impact safety, employee relationships, and client satisfaction. (S)he executes safety goals/objectives, cooperatively works with employees to enhance knowledge of job requirements and safety objectives, and builds relationships with client managers/supervisors to achieve effective working relationships. Duties/Responsibilities: Safety: • Foster frontline safety management, nurturing relationships with client managers to instill a safety culture; provide support for injured employees, ensuring consistent communication and follow-up. • Conduct routine shipyard walks, leveraging experience, judgment, and safety resources to observe work practices, identify improvements, and perform safety surveys and audits. • Manage injury response and reporting, communicating all safety incidents verbally and in writing to Division Safety Manager and Director of Corporate Safety; lead investigative processes in collaboration with Client safety personnel on behalf of NSC. • Coordinate required safety training and orientation, including programs, certifications, and new hire orientation; take ownership of scheduling and coordination. • Offer health and safety guidance for NSC operations, representing Safety & Risk Management groups in operational decisions to ensure alignment with regulations and insurance coverage. • Model and enforce policies, rules, and regulations of NSC and Clients, including safety protocols. • Liaise with vendors and customers to promote safety policies for shipboard installations and alterations by NSC and sub-contractors • Actively engage in internal and external safety and training programs, participating in weekly training and professional development initiatives. • Escort contract employees through the shipyard as needed, ensuring proper introduction to client managers, familiarization with work areas, and provision of appropriate PPE. Employee Relationships: • Starting with the onboarding process, form effective working relationships with NSC employees assigned to the work site. • Participate in the onboarding of new employees and, where possible, personally walk new employees onto the worksite, ensure employees have the proper PPE, make new employees feel welcome and supported in their position, and ensure any client requirements for new hires is coordinated/executed. • Regularly meet with employees to help gauge job satisfaction and proactively identify issues/concerns impacting the workplace; properly communicate and facilitate resolution of issues/concerns. • Consistently provide feedback and employee recognition to NSC employees assigned to the worksite. • Through employee engagement, seek to build relationships with other staffing employees at the worksite, such that they recognize how NSC values our employees and maintains a consistent presence in support of NSC employees. Client Satisfaction • Through consistent presence at the worksite, build effective business relationships with each manager/supervisor; know each manager/supervisor on the worksite. • Regularly meet or communicate with managers/supervisors at the work site to ensure client satisfaction, to proactively identify issues/concerns, and to demonstrate NSC's commitment to our employees and our clients. • Support Operations team by identifying business opportunities/open positions at the worksite; communicate these opportunities to leadership in a timely manner. • Other duties as assigned. Required Skills & Qualifications: • High School Diploma: Possess a high school diploma or equivalent qualification. • OSHA Maritime Trainer Certification strongly preferred. • Safety Program Experience: 1-2 years of experience in safety program management, demonstrating a strong understanding of safety protocols and procedures. • A valid US Driver's License is required. • Shipboard/Shipyard/Marine Experience: 1-2 years of experience in shipboard, shipyard, or marine environments, familiar with the unique challenges and safety considerations of these settings. • Analytical Skills: Ability to observe complex situations and identify potential safety issues for employees, coupled with the capacity to develop effective solutions to remedy unsafe conditions. • Exceptional communication skills, both written and verbal. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. This role requires the ability to move around the workplace to include ship walks to oversee operations, check on employees, and address issues. As such, this role will be exposed to the occupational hazards and environmental conditions of a repair shipyard which includes various smells, loud noises, variations in temperature, extensive walking, navigating, and standing on different and sometimes uneven surfaces. Driving a vehicle is required, as travel may be required within the designated region to meet clients. While performing the duties of this position, the employee is regularly required to present, talk, and listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee will frequently reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus, all of which are necessary to ensure safety in the work environment. The noise level in the work environment can be moderate to high and the role requires the regular use of personal protective equipment (PPE).

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers. Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights. If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things. Our company is seeking an Accounts Receivable Specialist (Monday - Friday 9a-6p) to be located in our Tampa, FL facility. This is an in office role. Accounts Receivable Specialist Duties/Responsibilities: Processes customer credit applications, including contacting trade references and acquiring required documents and forms Sets up new customers in the ERP system Conducts collections by reviewing aging reports for assigned portfolio of accounts and contacting customers by phone and email to inquire on payment status Monitors customer credit limits and average days to pay Approves daily customer orders based upon designated financial criteria and coordinates internal approvals in accordance with company policy when required Processes credit card payments for customers Resolves customer billing and pricing issues by coordinating with internal teams Issues credit memos for returned material Answers phones professionally with a customer-centric frame of mind Other ad-hoc reports and/or duties as assigned Accounts Receivable Specialist Skills/Abilities: High school diploma or the equivalent, plus 2 years work experience in accounts receivable and billing. Bachelor's degree in finance or related field a plus. NetSuite ERP experience highly preferred. Excellent written and verbal communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or similar software. Ability to maintain confidential information. Must possess high attention to detail. Ability to work independently. Excellent time management & organizational skills and the ability to prioritize work. Accounts Receivable Specialist Benefits: 401(k) & matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace. Compensation details: 26-28 Hourly Wage PI6c9840710e40-26***********3

As an Account Representative, you will help make products and services more accessible to new customers. In this entry-level role, you'll engage with customers face-to-face in retail settings, focusing on new account acquisition while also maintaining existing customer relationships. This is an excellent opportunity for someone eager to launch their career in sales and marketing as full training is provided. THIS POSITION WILL BE IN-PERSON ONLY! Local applicants encouraged to apply! Responsibilities: Engage face-to-face daily with potential new consumers and educate them on current promotions Provide excellent customer service for existing clientele Represent the brand through direct marketing campaigns Interact with consumers and provide quality customer service. Act as a point person for all consumer relations Generate leads and drive SALES Qualifications: Experience in customer-face roles (restaurant/service industry, retail, sales, customer service) preferred Goal-oriented with a student mentality Solid communication and interpersonal skills A friendly and energetic personality with a customer service focus Ability to perform under pressure and address complaints promptly Availability to work flexible shifts Why You'll Love Working Here: Paid Training Weekly pay Growth opportunities Travel Opportunities Flexible Scheduling For immediate consideration, apply today!

Responsible for supervising Premium Accounting personnel, overseeing their processes to ensure timely and accurate deliverables while operating in an efficient and accurate manner. This includes writing and maintaining detailed operating procedures, reference materials and best practice documents. This role is responsible for the oversite of processing account receivables in the administration system, billing clients, compensating reinsurance partners, and collecting overdue balances. Supervise direct reports: Supervise direct reports to meet agreed upon objectives by providing consistent feedback on the productivity, timeliness, and quality of their work. Take prompt and appropriate steps to remedy productivity and/or quality related performance issues with existing and newly recruited direct reports. Prepare and deliver Performance Management Assessments according to schedule for direct reports with management assistance. Oversee attendance and work schedule policies of direct reports. Partner with management to determine ways to develop team members according to their strengths. Ensure training needs are met through writing, reviewing, and editing procedures, policies, and reference materials. Oversee tasks related to the supervision of the team: Establish work priorities, distributing work and utilizing oversite tools to ensure satisfactory completion while meeting quality standards. Work with internal and external clients to resolve escalated service and payment issues. Assist the team in avoiding roadblocks, acting as their advocate to meet time standards. Manage Assigned Tasks: ·Support Team in the escalation process for the processing of wires and deposits. Perform analysis for allocating complex payments through our Premiums Accounting application, directing team towards next steps to avoid delays. Monitor client's balances to determine if past due. Follow an escalation process for collection according to established procedures to recover delinquent balances. Oversee the preparations of our partners quarterly billing, ensuring the accuracy of results before seeking authorization. Ensure established KPI standards are met. Work closely with Accounting to reconcile our General Ledger with the transfer of cash applied and provisions from our Administration system. Required Qualifications: Proven supervisory experience, ideally in an operations, accounting, or finance-related role. Strong organizational, written, and verbal skills. Strong collaboration skills. Experience in creating reference materials and training staff. Proficiency in office software (Word, Excel, and PowerPoint) and documentation tools. Preferred Qualifications: Bachelor's degree LOMA certification ALMI and ARA

InteLogix is seeking a Customer Collections Account Representative in the Dimondale, MI area. This position is remote but candidates must be able to work onsite twice a month. In this role, you will be the first point of contact for our customers via phone. You will provide assistance, resolve issues, and ensure a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset. Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference. What's the Role About? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you have extraordinary communication skills? What's in it for YOU? Paid Training Medical, Dental, and Vision Insurance Paid Time Off Employee Discounts Full-time, non-seasonal Career Advancement Early access to earned wages via PayActiv Access up to 50% of earned wages (capped at $500 per pay period) Salary Range: Up to $15.56/hour - pay is determined by scope of responsibility within the role, your experience, location and other job-related factors Responsibilities This position is remote but has a requirement of working onsite twice a month. Complies with all specified FDCPA, state and city laws and provisions, as outlined in the Intelogix Compliance with FDCPA and State Collection laws Statement, the Intelogix A/R Training program and the FDCPA Test Makes arrangements with the customers to pay balance in full or set up the best possible arrangements Field inbound calls from customers and place outbound calls as necessary Documents all collection activity in the client/Intelogix system in a concise and accurate manner Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews Maintains good public relations Cope with high-stress environment caused by speaking with emotional callers Adhere to Company attendance, punctuality, and meal and rest break requirements Maintain concentration and focus in order to meet performance goals React positively to an ongoing, changing environment Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals Maintain good working relationship with assigned supervisors and coworkers Work safely without presenting a threat to self or others Perform additional duties as required by management Qualifications Must be 18 years of age or older High School Diploma or equivalent Able to work remote and onsite as scheduled Comfortable assisting customers over the phone Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone Superb attendance, so you can be there when our customers need us All job offers are contingent upon: Fingerprinting Drug Test Background check Citizenship/residency verification Candidate must have any Treasury debt paid in full or on an approved arrangement before hire. Not ready to apply? Connect with us to send some basic contact information to our recruiters.