Account Representative Jobs At GC Services Limited Partnership

Customer Service Representative Department:Branch Administration Reports to:Branch Manager/Assistant Branch Manager Supervises:None Status:Non-Exempt / Full-Time / on-site Level:Level 5 Must already be authorized to work in the United States. Relocation is not provided. Partners Bankis a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate. Summary for the Customer Service Representative: Working within established operational policies, procedures and protocols, the individual will be responsible for business development activities from new and existing customers through the sale and service of all deposit products and related services. The incumbent will be skilled in relationship selling and have strong product knowledge. Respond promptly and appropriately to various customer inquiries and efficiently handle problem resolution. Answer questions on various services the financial institution provides, and recognizes sales and referral opportunities. May also have teller processing responsibilities and is highly proficient in this area. Job Requirements for the Customer Service Representative: Previous experience in a front-line banking or financial services position is preferred Excellent verbal and written communication skills Strong customer sales, service and interpersonal skills Strong organizational, technical and computer skills Adapts well and embraces change Essential Job Functions for the Customer Service Representative: Proficient in the sales and service of all deposit products and services and some consumer loans Responsible for proactively engaging customers to uncover needs, recommend appropriate solutions and closing sales opportunities. Develop quality referrals to others for a variety of products and services such as residential mortgages, consumer loans, small business loans, investments, etc. Consistently provides outstanding service and assistance to customers and coworkers Actively participates and supports branch sales plans, campaigns and promotions. Efficiently processes teller transactions and performs all related tasks as required Respond promptly and efficiently in resolving customer problems. Understand and adheres to various policies and procedures including security, compliance and operations Perform all other duties as required This Job Description for the Customer Service Representative describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract. Our generous benefits are listed on our website: Partners.Bank/about/careers/ PIc78ba76aa3e2-29***********9 RequiredPreferredJob Industries Customer Service

$500 SIGN ON BONUS!!! Hours: Monday- Friday, 8:00am- 4:30pm Who is Hospital Referral Services? Hospital Referral Services has an opening in the Akron/Barberton area, and we are looking for self-motivated professionals to add to our growing team. If helping people is something you enjoy, this may be the right job for you. No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected has happened. Hospital Referral Services on-sites screen and help patients' bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 3 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: Reviewing the hospital work queue or census to identify uninsured patients. Screening/Interviewing patient's bedside in an Emergency Room/Hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity. High volume of walking and standing. (70% - 80% of your shift) Completing applications for Medicaid benefits and charity programs as needed. Maintaining a positive working relationship with co-workers, hospital staff and patients. Abiding by HIPAA rules and regulations to protect patients' privacy. Meeting production goals and objectives as assigned by hospital and management on a monthly basis. Maintaining confidentiality of account information at all times. PM21 Requirements: Work Requirements: Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 30 WPM Must have reliable transportation. Good attendance and dependability is essential. Successful completion of drug and background test required. Annual Flu shots, COVID 19 Vaccine and TB testing required. Our Benefits: 100% Paid Training 401(k) matching Paid Time off (PTO) - Up to 10 days your first year! 8 Paid Holidays - Including your birthday! Referral Program Employee Assistance Program (EAP) Growth & Continued Training Dental & Vision insurance Health insurance (including Long & Short-Term Disability) Life insurance (Company Paid) EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Compensation details: 16-16 Hourly Wage PI73ad54c7f544-26***********8

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month. Our in-office development program provides the training you need and the reassurance to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay. We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members. What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation. Build loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling. Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are optimally resolved and accurately documented. Resolve status inquiries and, when appropriate, route to handling adjuster. Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels. Apply strong time management skills by closely adhering to assigned work schedule. Adopt continuous improvement and development through coaching and collaboration with manager and team members. Use strong call management skills by assisting members within a timely manner and limiting non-productive time. May assign or initiate emergency services when required on specific claims. Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours. Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically. Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment. Ability to prioritize and multi-task while navigating through multiple business applications. Successful completion of a job-related assessment is required. May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.) What sets you apart: US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,750 to $45,750 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service Representative , Lawrenceville, Ga Primary responsibilities include: Handle incoming calls for replacement parts for aggregate-related equipment Identify customer needs and research parts Process customer inquiries, proposals and enter quotes/orders in a timely manner Administer entry of purchase orders and provide all backup needed to other departments Resolve order related problems, discrepancies, and customer related issues Accountable for order backlog management, tracking of orders and coordinating inbound/outbound shipments of parts Data Entry Filing Build and maintain customer relationships Perform other duties and/or special projects as required NorX, inc. Employees Enjoy: Paid Vacation Paid Holidays Health Benefits; 401K Competitive Salary Requirements: Aggregate industry experience preferred Ability to talk with customers by phone and receive orders Strong working knowledge of Microsoft Office applications including Outlook, Excel, and Word Excellent verbal and written communication skills Minimum 2 years inside sales experience in a high-volume environment preferred Ability to operate a forklift following safety policies Ability to occasionally lift up to 50 lbs. Ability to walk or stand for lengthy periods of time High work ethic, reliable and punctual in reporting for scheduled work Positive attitude and willingness to grow and contribute to overall team's success Data Entry skills required Maintaining orderly paperwork Establish strong working relations with co-workers, customers and vendors High School or equivalent education Other Requirements: Pass a pre-employment drug screen and pre-employment physical

$500 Sign-On Bonus!! Pay Rate: $17.50/hr. based on experience, plus monthly bonus ($0- 300) after 90 days. Hours: Monday - Friday 10:00am-6:30pm Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient's bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Hospital Referral Services has an opening for an Onsite Medicaid Screening Representative. We are looking for a self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. Our employees voted us Top Workplaces 3 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: Review the hospital work queue or census to identify uninsured patients that are admitted to the Emergency Room. Screen/Interview patient's bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charities. High volume of walking and standing. (70% - 80% of your shift) The Onsite Medicaid Screening Representative will complete applications for Medicaid benefits and charity programs as needed. Maintain a positive working relationship with co-workers, hospital staff, and patients. Abide by HIPAA rules and regulations to protect patient's privacy. The Onsite Medicaid Screening Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis. Maintain confidentiality of account information at all times. PM21 Requirements: Requirements for the Onsite Medicaid Screening Representative: Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 40 WPM Must have reliable transportation. Good attendance and dependability are essential. Successful completion of drug and background test is required. Annual Flu shots and TB testing is required The Onsite Medicaid Screening Representative must have availability to work holidays if they fall during regular shift. Please apply at: revenuegroup.com/careers EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21 Compensation details: 17.5-17.5 Hourly Wage PI8dca2564fb44-26***********6

Engage with customers/ internal stakeholders throughout via various means - in writing, by phone and by email - to ensure an efficient and customer focused process Efficiently and accurately log customer grievance in accordance with Company Policy Ensure all details are tracked to closure within SLA Strong communication skills and ability to empathize with customer. Ability to handle difficult conversations with the customer through effective listening, patience and knowledge on the process Strong written, e-mail and verbal communications skills Strong logic/problem solving skills Customer focused and empathetic Liaise with internal teams where required to ensure quick and fair closure of customer grievance Escalate complaints as appropriate for management intervention Interact with associates and work towards resolving customer complaints Salary Range: $33,000 - $37,000 per year

Hi, Please find one of the urgent jobs opening and send across your updated resume if you are available. - Call Center Customer Service Representative Responsibilities · Handle inbound service inquiries relating to Variable Annuity and Variable Life insurance products, varying from general questions, such as providing policy information, values, how to process transactions for withdrawals, loans, fund transfers, etc. to complex service requests. A typical day would be to respond to approximately 30+ inbound calls per day. · Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience. · Consistently meet and exceed goals relating to quality, productivity, and net promoter score metrics. · Work in a fast pace, structured environment. Thanks & Regards, Disha Ranjan Talent Acquisition Group-North America Tata Consultancy Services Limited Mailto: ********************

Client Service Associate At Bleakley Financial we are seeking a candidate to fill a full-time Client Service Associate position. The right person should have experience working as a Client Service Associate/Administrative Assistant in the wealth management, financial planning, and/or asset management business. This individual will be part of a team of professionals. The focus of this role will be on providing personalized client service, administrative support to the Financial Advisor, and organizational support to the office. Our company is a client-first business and we pride ourselves on our warm, family atmosphere. A positive attitude and friendly personality is a must! Responsibilities: Primary Duties: Assist with client updates, reports and mailings. Assist with preparation for seminars. Assist with the ongoing maintenance and accuracy of the CRM system. Answer the phone in a friendly, warm manner while managing incoming calls and resolving issues and tasks. Work on special projects as assigned. Schedule travel plans. Knowledge, Skills & Abilities: Provide exceptional service to all clients. Extreme attention to accuracy and detail is a requirement. Highly Responsible and accountable, self-motivated Excellent organizational and time management skills Ability to independently prioritize work Ability to handle multiple tasks within tight time frames Proficiency with Microsoft Office and computer software and systems to perform duties Maintain, improve and optimize office processes Strong verbal, written and interpersonal communication skills Interest in financial markets and investment securities Education: Associate/Bachelor This position is full-time (8:00 am - 5:00 pm) with some flexibility as needed. Pay Rate: $20/hr. with benefits.

As a Customer Service Representative, you'll work within defined guidelines, to facilitate service conversations on a product set. In this role, you will make a difference to our members as you collect requirements and respond with relevant solutions through client defined parameters. What you'll do: · Provide operational support to members with their product Review accounts and processes transactions that may require action. · Identify and confirm the member's immediate request(s) and works to resolve issues. · Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions. · Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. · Follow written risk and compliance policies and procedures for business activities. What you have: · High School Diploma OR GED · Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures · Strong interpersonal and communication skills · Ability to prioritize and multi-task while navigating through multiple business applications · Successful completion of a job-related assessment is required Salary Range: $35,000 - $42,000 per year #LI-SS3

What you'll do: Provide operational support to members with their Banking - Auto Loans line of business or product Review accounts and processes transactions that may require action. Identify and confirm the member's immediate request(s) and works to resolve issues. Explore member's needs and recommend to fund an outstanding Loan. Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions. Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. What you have: High School Diploma OR GED Banking, Lending experience would be an additional advantage Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures Strong interpersonal and communication skills Ability to prioritize and multi-task while navigating through multiple business applications Successful completion of a job-related assessment is required

0 to 2 years of experience in any contact centre or administrative task. Customer service skills with good written and verbal communication skills (role requires email/fax/phone based communication) Ability to handle Inbound calls/emails as part of daily production To have good data entry skills To have good system skills in Excel, Word and Outlook to ensure clearance of high volumes Expertise in Auto Claims area will be an advantage Salary:: $32,000 - $35000 a year

American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers. Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights. If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things. Our company is seeking an Accounts Receivable Specialist (Monday - Friday 9a-6p) to be located in our Tampa, FL facility. This is an in office role. Accounts Receivable Specialist Duties/Responsibilities: Processes customer credit applications, including contacting trade references and acquiring required documents and forms Sets up new customers in the ERP system Conducts collections by reviewing aging reports for assigned portfolio of accounts and contacting customers by phone and email to inquire on payment status Monitors customer credit limits and average days to pay Approves daily customer orders based upon designated financial criteria and coordinates internal approvals in accordance with company policy when required Processes credit card payments for customers Resolves customer billing and pricing issues by coordinating with internal teams Issues credit memos for returned material Answers phones professionally with a customer-centric frame of mind Other ad-hoc reports and/or duties as assigned Accounts Receivable Specialist Skills/Abilities: High school diploma or the equivalent, plus 2 years work experience in accounts receivable and billing. Bachelor's degree in finance or related field a plus. NetSuite ERP experience highly preferred. Excellent written and verbal communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or similar software. Ability to maintain confidential information. Must possess high attention to detail. Ability to work independently. Excellent time management & organizational skills and the ability to prioritize work. Accounts Receivable Specialist Benefits: 401(k) & matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace. Compensation details: 26-28 Hourly Wage PI6c9840710e40-26***********3

Responsible for managing escrow accounts by tracking/monitoring/analyzing and disbursing, insurance and PMI related to Mortgage, Commercial, Commercial Real Estate, Consumer Loans and Home Equity Loans and Lines in order to maintain current insurance policies for all loans serviced by the bank. Responsible for maintaining and updating escrow information on core servicing system. Monitor various reports for verification of accurate insurance tracking with vendors and force placing delinquent taxes and insurance. The following tasks will need to be performed: JOB CLASSIFICATION INFO ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Processing escrow disbursements: Obtain a copy of the Monthly Escrow Disbursement Report and process all insurance disbursements due. Typically, the insurance company will send invoices to the bank for payment of the renewal premium. However, if the invoice for payment is not been received, contact the insurance company or borrower to request it. Prepare and mail cashier's check payable to insurance companies. Imaging : In the Bank's imaging system, Image all insurance documentation for each loan secured by collateral property requiring it. Insurance documents must be imaged in its corresponding loan file under the “Insurance” tab by type of insurance or document. The following lists the insurance documents: Insurance Policies: Hazard, Windstorm, Liability, Flood, Business Contents, Auto/Boat/Airplane and Business Interruption Policies. Other Insurance Related Documents: Insurance application, proof of payment Flood determination and flood notice Notices sent to borrower for expired/deficient insurance policy Force placed policies Flood Deficiency Tracking Input Sheet Flood Coverage Worksheet prepared by the closing area QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE AA in business administration or equivalent; and at least 2 years related experience and/or training; or equivalent combination of education and experience Must possess a solid knowledge of banking policies, procedures and banking regulations (State and Federal government) and BSA compliance Knowledgeable with loan documentation OTHER SKILLS AND ABILIITIES Strong analytical skills Proficient in verbal and written communication skills Bilingual (English/Spanish) is highly desirable Excellent written and verbal communication skills. Fluency in English and Spanish (reading, written & spoken). Proficient in Excel, Word, Power Point, Access and other applications in order to create reports, charts, spreadsheets and presentations for statistical reporting purposes Must be accurate and detailed oriented Ability to very effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization in both English and Spanish. Strong interpersonal and communication skills Demonstrated ability to resolve complicated issues as they arise Proven organizational skills and demonstrated ability to prioritize and multi-task High regards to the importance of confidentiality Able to conduct research projects with minimal supervision/guidance. Proficiency in EXCEL and WORD Able to identify and resolve problems in a timely manner Able to exhibit objectivity and openness to others' view; welcome feedback, and contribute to building a positive team. Good interpersonal, communications and organizational skills Able to work on diversified projects while meeting deadlines. Work with integrity and ethically upholding organizational values Able to plan and organize work schedules, and task activities. Any other duties/task assigned as needed LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, instructions, correspondence, memos, technical procedures, or governmental regulations; able to write reports, business correspondence. Able to effectively present information and respond to questions from groups of managers, employees and as well as outside contacts. ENGLISH LANGUAGE Ability to speak, understand, read and write English at an advanced level. FOREIGN LANGUAGE Ability to speak, understand, read and write Spanish is desirable but not required. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, compute rate, ratio and percent. COMPUTER SKILLS Strong computer skills including extensive experience with MS Office applications including Word, Excel, & PowerPoint WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves reading and concentration via typing and proofreading activities The noise level in the work environment is usually moderate. PHYSICAL DEMANDS While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. TRAVEL REQUIREMENTS Travel requirements are low and are almost exclusively limited to local travel. INTERCREDIT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

This is a fulltime internal opportunity with NSC Staffing The Account Representative is responsible for maintaining consistent job site presence to positively impact safety, employee relationships, and client satisfaction. (S)he executes safety goals/objectives, cooperatively works with employees to enhance knowledge of job requirements and safety objectives, and builds relationships with client managers/supervisors to achieve effective working relationships. Duties/Responsibilities: Safety: • Foster frontline safety management, nurturing relationships with client managers to instill a safety culture; provide support for injured employees, ensuring consistent communication and follow-up. • Conduct routine shipyard walks, leveraging experience, judgment, and safety resources to observe work practices, identify improvements, and perform safety surveys and audits. • Manage injury response and reporting, communicating all safety incidents verbally and in writing to Division Safety Manager and Director of Corporate Safety; lead investigative processes in collaboration with Client safety personnel on behalf of NSC. • Coordinate required safety training and orientation, including programs, certifications, and new hire orientation; take ownership of scheduling and coordination. • Offer health and safety guidance for NSC operations, representing Safety & Risk Management groups in operational decisions to ensure alignment with regulations and insurance coverage. • Model and enforce policies, rules, and regulations of NSC and Clients, including safety protocols. • Liaise with vendors and customers to promote safety policies for shipboard installations and alterations by NSC and sub-contractors • Actively engage in internal and external safety and training programs, participating in weekly training and professional development initiatives. • Escort contract employees through the shipyard as needed, ensuring proper introduction to client managers, familiarization with work areas, and provision of appropriate PPE. Employee Relationships: • Starting with the onboarding process, form effective working relationships with NSC employees assigned to the work site. • Participate in the onboarding of new employees and, where possible, personally walk new employees onto the worksite, ensure employees have the proper PPE, make new employees feel welcome and supported in their position, and ensure any client requirements for new hires is coordinated/executed. • Regularly meet with employees to help gauge job satisfaction and proactively identify issues/concerns impacting the workplace; properly communicate and facilitate resolution of issues/concerns. • Consistently provide feedback and employee recognition to NSC employees assigned to the worksite. • Through employee engagement, seek to build relationships with other staffing employees at the worksite, such that they recognize how NSC values our employees and maintains a consistent presence in support of NSC employees. Client Satisfaction • Through consistent presence at the worksite, build effective business relationships with each manager/supervisor; know each manager/supervisor on the worksite. • Regularly meet or communicate with managers/supervisors at the work site to ensure client satisfaction, to proactively identify issues/concerns, and to demonstrate NSC's commitment to our employees and our clients. • Support Operations team by identifying business opportunities/open positions at the worksite; communicate these opportunities to leadership in a timely manner. • Other duties as assigned. Required Skills & Qualifications: • High School Diploma: Possess a high school diploma or equivalent qualification. • OSHA Maritime Trainer Certification strongly preferred. • Safety Program Experience: 1-2 years of experience in safety program management, demonstrating a strong understanding of safety protocols and procedures. • A valid US Driver's License is required. • Shipboard/Shipyard/Marine Experience: 1-2 years of experience in shipboard, shipyard, or marine environments, familiar with the unique challenges and safety considerations of these settings. • Analytical Skills: Ability to observe complex situations and identify potential safety issues for employees, coupled with the capacity to develop effective solutions to remedy unsafe conditions. • Exceptional communication skills, both written and verbal. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. This role requires the ability to move around the workplace to include ship walks to oversee operations, check on employees, and address issues. As such, this role will be exposed to the occupational hazards and environmental conditions of a repair shipyard which includes various smells, loud noises, variations in temperature, extensive walking, navigating, and standing on different and sometimes uneven surfaces. Driving a vehicle is required, as travel may be required within the designated region to meet clients. While performing the duties of this position, the employee is regularly required to present, talk, and listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee will frequently reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus, all of which are necessary to ensure safety in the work environment. The noise level in the work environment can be moderate to high and the role requires the regular use of personal protective equipment (PPE).

The Medical Information Scientific Engagement team is seeking a highly skilled and motivated replacement, credit and reimbursement Specialist to join our team. The ideal candidate will possess extensive experience in developing innovative processes for replacements, credits and reimbursements that comply with regulatory requirements and align with government-funded programs. This role is critical for new product launches. Essential Functions and Responsibilities: • Develop and implement efficient processes for managing credits and reimbursements, ensuring alignment with applicable regulatory and government-funded program requirements. • Collaborate with cross-functional teams to ensure that the credit and reimbursement strategies support our upcoming product launches. • Analyze and understand wholesaler acquisition costs (WAC) to ensure our pricing strategies are competitive and compliant with government policies. • Work closely with government agencies to facilitate the clearance of credits and reimbursement claims, maintaining effective communication and relationships. • Stay updated on changes in regulations and government policies that impact reimbursement processes and communicate these to relevant stakeholders. • Support the development of training materials and educate internal teams on best practices related to credits and reimbursements. • Contribute to strategic planning for product launches with a focus on reimbursement and pricing strategies. Preferred Skills: • Experience in establishing new work instructions (WI) and/or standard operating procedures (SOP) • Familiarity with government-funded programs and their reimbursement processes. • Experience in developing and implementing innovative solutions to streamline reimbursement processes. • Knowledge of pharmaceutical and healthcare industry trends and challenges. Secondary Responsibilities • Technology and Capabilities Support for GxP systems o System Training Administrator o UAT and Off-Script testing for GxP systems o Project Coordination and Logistical Support o Documentation Review (SOPs, Training, etc.) • Training and Processes Support o Support training and compliance programs and process meetings/updates. o Perform training content reviews, training updates and suggest opportunities for training improvements/content. o Sharing knowledge and guidance regarding training and compliance trends. • Settlements o Process customer requests for product replacements, credits and refunds, including contacting customers (HealthCare Professionals or Consumers) via multiple channels (Genesys). o Documenting in CRM system (i.e. Salesforce.com). • Administrative Support: o Process hardcopy mail. o Administrative duties as needed. • Preferred Requirements: o Knowledge and support of client IT tools including, but not limited to: § Salesforce.com/iConnect/Genesys Cloud o Knowledge of Contact Center processes and policies o Knowledge of Medical Information processes and policies o Knowledge of Pharmaceutical Industry standards and compliance Qualifications: • Bachelor's degree in healthcare, finance, business administration, or a related field. • Proven experience working in credit and reimbursement roles, particularly with government agencies. • Expertise in wholesaler acquisition costs (WAC) and its implications for product pricing and reimbursement strategies. • Prior experience supporting a product launch, particularly in a regulated environment, is highly desirable. • Ability to work independently, is detailed oriented, and must have excellent oral/written communication skills. • Strong analytical skills with the ability to interpret complex regulations and policies. • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment • Experience and demonstrate proven technical and computer skills, including standard MS Office Software. • Project Management experience preferred. • Highly skilled in customer service. • Ability to understand root cause of issues and effectively resolve customer inquiries which may involve extensive analysis and research. • Demonstrated analytical, problem-solver with solid organizational, and interpersonal skills. • Excellent time management, planning and organizational skills. • Meet challenging goals and timelines; quickly changes plans when data or actions require it. • Able to work in a fast-paced structured environment with a team approach.

AtOneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances.Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collectionsactivities to achieve delinquency goals for an assignedbranch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve accountmatters Commitment to excellent customer service with the ability to prioritize and manage multipleresponsibilities Ability to overcome objections andutilizestrong negotiation skills to resolve customerdelinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Location:On Site Who we Are A career with OneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date) Paid sick leave asdeterminedby state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,wevelooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level,werecommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.Theresnever been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See OneMain Financial Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain. In the role Responsible for high volume collectionsactivities to achieve delinquency goals for an assigned branch Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies REQUIREMENTS: HS Diploma/GED Preferred: Collections or Customer Service experience Bilingual Location: On Site Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date) Paid sick leave as determined by state or local ordinance, prorated based on start date Paid holidays (7 days per year, based on start date) Paid volunteer time (3 days per year, prorated based on start date) Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain. Key Word tags Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See OneMain Financial Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************

We're assisting our local employer seeking to fill several openings of Bilingual Call Center Collection Lead. The Call Center Collection Lead is responsible for supervising and monitoring the work of assigned staff to ensure goals, objectives, and quality of service are met. This position manages the resolution of escalated calls and inquiries. The CSR Lead prepares and delivers performance reviews, provides ongoing coaching and feedback, approves time off requests, and monitors daily time and attendance. This position collaborates with management and recommends progressive disciplinary actions to be taken in accordance with company policies and procedures. Ensures inventory and processed transactions align with financial reports and protocols. Duties & Responsibilities: Supervises and monitors the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met. Prepares and delivers performance reviews for assigned staff. Ensures detailed constructive feedback is provided immediately on performance, develops action plans and strategies for continuous improvement, and provides ongoing mentoring and support. Manages escalations to include identifying the issue/error, determining the appropriate resolution in accordance with company policies and procedures, and preparing detailed synopses for all escalations and/or approvals in a timely manner. Collaborates with management in recommending the appropriate action to be taken in accordance with company's progressive discipline policy to address ongoing performance and conduct issues. Reviews financial reports for the purpose of auditing inventory and processed transactions. Approves time off requests to ensure adequate staffing. Monitors and tracks daily time and attendance to include breaks and lunches. Qualifications: Strong supervisory skills. Strong customer service skills with expertise in de-escalations and negotiations. Excellent communication (written and verbal) and interpersonal skills. Working knowledge of personal computers and related software, including Microsoft Office. Ability to make sound decisions based on company policies and procedures with minimal assistance. Ability to work in a team environment and be open to change. Ability to maintain confidentiality. Must understand the call center abbreviations and language. Must be flexible Physical Demands: The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required. Position Type & Work Hours/Location: This is a full time position. Training Schedule: Monday- Friday 8 AM - 4:30 PM After training: Monday-Friday: 7:30 AM - 5:30 PM Work location: Harrisburg Blvd, Houston, TX 77011 & travel to other locations as needed. Start Date: April 2nd, 2025 Required: High School diploma or G.E.D. equivalent required from an accredited institution. Minimum four years of experience in customer service and call center environment. Minimum three years of experience in collections, banking, and customer service-call center. Minimum one years of call center supervisory experience. Travel to different call center locations in Houston. Bilingual - English & Spanish Other Duties: This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. Job Type: Full-time Pay: $25.00 - $26.00 per hour Benefits: Dental insurance Health insurance Vision insurance Experience: Lead Role: 1 year (Required) Call Center: 3 years (Required) Collection: 2 years (Required) Ability to Commute: Houston, TX (Required) Work Location: In person & various locations

InteLogix is seeking a remote Collections Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset. Who we are: At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation. What's the role about? If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. Are you energetic, enthusiastic with an engaging personality? Are you driven to deliver effective results while providing excellent customer service? Do you have extraordinary communication skills? What's in it for YOU? Paid Training Medical, Dental, and Vision Insurance Paid Time Off Flexibility to work remotely Employee Discounts Full-time, non-seasonal Career Advancement Early access to earned wages via PayActiv Access up to 50% of earned wages (capped at $500 per pay period) Salary Range: Up to $19.50/hour pay is determined by scope of responsibility within the role, your experience, location and other job-related factors Responsibilities Manage assigned customer base through phone calls and email communication, ensure appropriate documentation Handle tax-related tasks, such as - sending forms to customers, uploading tax documents, and assisting customers with form corrections Prepare and distribute monthly aging reports for all customers Perform monthly offsets with Cost Assurance Compile legal packets for defaults and bankruptcies - send Demand letters via FedEx Investigate tax claims and conduct payment investigations for customers Facilitate balance transfer as needed Process bill media suppressions and address change requests from customers Reprint invoices upon request Collaborate with connectivity management to onboard customers into appropriate Portal Manage refunds after verifying no active accounts exist for transfers Input disconnects and followup until completed in provisioning and billing systems Utilize Microsoft Excel for various tasks, strong Excel skills required Analyze large datasets, work with spreadsheets, and navigate multiple systems - continuous training will be provided throughout the duration of employment Qualifications What We Look for in a Candidate: Must be 18 years of age or older High School Diploma or equivalent required, BA degree preferred Call Center or Collections experience preferred Excellent communication, both written and oral Ability to apply basic mathematical concepts Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone Superb attendance, so you can be there when our customers need us Internet Speed of at least 10 MBPS download and 5 MBPS upload Speed Test results required - test yours now by clicking here: Check My Internet Speed Dedicated workspace free from distractions All job offers are contingent upon completion of a background check. Not ready to apply? Connect with us to send some basic contact information to our recruiters.