Onsite - Customer Support
Gc Services Limited Partnership Job In Copperas Cove, TX
InteLogix is seeking a Customer Service Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.
Who we are:
At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.
What's the role about?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
* Are you energetic, enthusiastic with an engaging personality?
* Are you driven to deliver effective results while providing excellent customer service?
* Do you have extraordinary communication skills?
What's in it for YOU?
* Hourly Pay Rate of $12
* Eligible to earn incentive
* Paid Training
* Medical, Dental, and Vision Insurance
* Paid Time Off
* Employee Discounts
* Full-time, non-seasonal
* Career Advancement
* Early access to earned wages via PayActiv
* Access up to 50% of earned wages (capped at $500 per pay period)
Responsibilities
* Serve as the primary point of contact for customers via phone
* Make outbound financial collection calls in addition to incoming calls from customers in an effort to persuade customers to make payments on past due accounts
* Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions
* Maintain a thorough understanding of products, services and policies to effectively assist customers
* Accurately document customer interactions and transactions across all tools/platforms
* Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
* Strive to exceed customer satisfaction goals and performance metrics
* Continuously seek opportunities to improve the customer experience and streamline processes
* Stay updated on product knowledge and industry trends to better assist customers
* Ability to work within the defined hours of operation with flexibility needed on weekends and holidays
* Monday - Friday: 7 a.m. to 10 p.m.
* Saturday: 7 a.m. to 7 p.m.
* Sunday: Closed
Qualifications
What We Look for in a Candidate:
* Must be 18 years of age or older
* High School Diploma or equivalent
* Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions, constant sedentary work
* Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
* Typing Assessment required
* Superb attendance, so you can be there when our customers need us
All job offers are contingent upon completion of drug screen and background checks.
Accounts Payable Representative (Remote)
Remote GC Services Limited Partnership Job
InteLogix is seeking a Hybrid Accounts Payable Representative to join our organization. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and maintain good working relationship with assigned supervisors and coworkers. This position requires a strong understanding of financial data and moderate Excel skills.
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What's the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
What's in it for YOU?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Early access to earned wages via PayActiv
Access up to 50% of earned wages (capped at $500 per pay period)
Salary Range: Up to $16.00/hour - pay is determined by scope of responsibility within the role, your experience, location and other job related factors
Responsibilities
This is a Hybrid position, but you must live in the Tulsa, Oklahoma area and willing to travel to the facility from time to time.
Data entry, complete clerical functions, and invoice validation
Attention to detail and accuracy.
Good knowledge of business English, spelling, and punctuation. Must be able to communicate clearly and effectively in writing.
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals.
Maintain concentration and focus to meet performance goals including time management.
Have computer technology savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously remain diligent throughout the day.
Respond to vendor emails, addressing and resolving inquiries related to invoice processing.
Auditing Employee Expense reports
Assisting employees with expense reports
Assisting employees with corporate credit card inquiries via live chat
Working Finance cases off hour employee inquiries
Create and maintain spreadsheets and word documents to support accounts payable activities.
Ability to troubleshoot and resolve expense report discrepancies / credit card statements independently.
Adhere to Company attendance, punctuality, and meal and rest break requirements.
Qualifications
What We Look for in a Candidate:
Must be 18 years of age or older
High School Diploma or equivalent
Experience in a customer-facing role, with a focus on providing excellent service.
Experience: At least 1 year of experience in finance (payment/invoicing/accounting)
Skills:
Moderate experience with Microsoft Excel, including the ability to:
Add and remove information in cells
Highlight and format cells
Add and delete rows
Navigate between cells and tabs within the same file
Perform basic cell formatting
Proficient in Microsoft Word for document creation and editing.
All job offers are contingent upon completion of a background check.
Not ready to apply? Connect with us to send some basic contact information to our recruiters.
VP, Data & Analytics
Remote or Phoenix, AZ Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The VP of Data & Analytics position will report to the Chief Operating Officer.**
**As the VP of Data & Analytics you will:**
+ Develop and execute a comprehensive data strategy while building and leading high-performing, cross-functional data teams to foster a data-driven culture and enable data-informed decision-making.
+ Facilitate collaboration with business leaders to identify innovation opportunities, improve operational efficiency, and effectively communicate complex insights to technical and non-technical audiences.
+ Oversee the design, development, and maintenance of scalable data pipelines, warehouses, and governance frameworks to support analytics, ensure data quality, and empower self-service analytics.
+ Own pricing strategies, including dynamic pricing models, price elasticity analyses, and experimentation initiatives to drive business outcomes.
**Your Impact:**
+ Lead the charge in driving our analytics strategy, delivering high-impact insights that shape key decisions. You will play a pivotal role in converting raw data into actionable insights, empowering teams to drive business growth, foster innovation, and maintain a competitive edge in the marketplace.
**About You:**
+ Master's Degree in Computer Science, Statistics, Mathematics, Information Systems, or a related technical field.
+ 10+ years of leadership experience in data and analytics, including a track record of building and scaling high-performing data teams and cloud-based data platforms, while modeling leadership principles.
+ Deep expertise in working with large, complex datasets, predictive analytics, machine learning, and advanced analytical tools to extract actionable insights.
+ Experience leading the development of a robust and scalable data platform that can support the organization's growing data needs.
+ Exceptional ability to translate technical concepts into actionable business insights and coordinate cross-functionally with key stakeholders and effectively communicate complex data insights to technical and non-technical audiences, including C-suite.
+ Experience in financial services or fintech preferred, with a solid understanding of structured and unstructured data analytics.
**Even Better:**
+ Experience in the Fintech lending space.
**Where:**
+ This role will be based in the US.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-EG1
\#LI-Remote
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$252,000-$315,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Senior Capital Markets Analyst
Remote or Phoenix, AZ Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Capital Markets Analyst position will report to VP, Capital Markets.**
**As the Sr. Capital Markets Data Analyst, you will:**
+ Infrastructure Development (40%):
+ Build and improve infrastructure by developing tools, models, databases, and reports that support pricing, valuation, and marketing of our products.
+ Contribute to the development of financial models that assess product value (unit economics) and support external investor engagement for securitized ABS or loan sales.
+ Cross-Functional Collaboration (30%):
+ Work closely with internal teams (Data & Analytics, Lending, Product, Risk, Legal, Finance) to assess downstream impacts of Capital Markets activities.
+ Perform ad-hoc analyses and support strategic decision-making by senior management.
+ Risk Management & Monitoring (10%):
+ Report and monitor financial assets on-balance sheet, including ABS, loans, and hedge strategies.
+ Support hedge execution as needed and ensure compliance with internal risk protocols.
+ Strategic Execution (10%):
+ Assist in ABS issuance, loan sale partnerships, and related front-office activities, including preparing loan tapes, slide decks, and investor materials.
+ Manage relationships with third parties such as investment banks, rating agencies, auditors, and investors.
+ Participate in and organize due diligence processes, ensuring clear communication with external and internal stakeholders.
+ Market Monitoring & Optimization (10%):
+ Stay on top of market trends to identify opportunities, optimize processes, and execute transactions that create value.
+ Enhance process efficiency to reduce costs and improve speed.
**About You:**
+ 3+ years of experience in a data-driven finance role, with exposure to Capital Markets, securitization, trading, risk, or structured products.
+ Fluent in SQL and VBA (bonus points for Python or other programming languages).
+ Hands-on experience with BI tools like Looker, Tableau, or PowerBI.
+ Deep knowledge of financial modeling, fixed income products, bond math, and risk factors.
+ Strong communication skills-you're great at breaking down complex topics for senior leadership, cross-functional teams, and external partners.
+ Comfortable working in a fast-paced, high-stakes environment where adaptability and problem-solving are key.
**Even Better:**
+ Experience working with investment banks, rating agencies, auditors, and investors.
+ Background in ABS structuring, quantitative analysis, or risk modeling.
+ Familiarity with due diligence processes and investor relations.
**Where:**
+ This role will be based in the San Francisco Bay Area or Remote in the US, with the majority of work during EST hours.
\#LI-JP1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$147,000-$183,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Security Architect
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Security Architect position will report to the Director of Security.**
**As the Security Architect, you will:**
+ Design and implement security solutions that address organizational needs and mitigate risks across applications, networks, and systems.
+ Develop threat models and security standards, recommend security controls, and integrate security measures into system, infrastructure, and application designs.
+ Develop and deliver secure coding training, provide guidance on application security best practices, and encourage adherence to secure coding standards.
+ Define and enforce network access control policies, including firewalls, ACLs, and segmentation.
+ Ensure timely remediation of vulnerabilities and security audit trail production in server infrastructure and workstation endpoints.
+ Develop a robust Identity and Access Management (IAM) strategy by defining and implementing access management controls such as RBAC, SSO, IAM, FIdM, CASB, CIEM.
**About You:**
+ Must have 10+ years of experience in a security-related field, providing a blend of architectural leadership and hands-on experience as a security architect.
+ 5+ years of experience working with AWS environment and DevSecOps.
+ 5+ years application security experience with either functional or imperative languages.
+ Experience with security policy frameworks such as NIST, CIS, or FFEIC.
+ Ability to perform security-focused code reviews.
+ Comfortable with typical threat hunting / incident response processes.
+ Experience with containers, microservices, and the risks associated with these systems.
+ Understanding of both human and non-human identity, authentication and authorization.
+ Willingness to travel to the Oakland office monthly to collaborate with other Earnies.
**Even Better:**
+ Professional security certifications (e.g., CISSP, OSCP, CISM).
+ Worked in an environment subject to SOX compliance.
+ Proficient in NodeJS, Python, and/or Go.
+ Experience with infrastructure automation tools such as Terraform and Ansible.
+ Software development experience with either functional or imperative languages.
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-KB1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$230,000-$261,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Building Maintenance Technician
San Antonio, TX Job
Full-time Description
Responsible to perform or assist in performing general repairs, and maintenance of buildings, grounds, and equipment.
Commit to and abide by the character of Sarma's core values. Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including vendors for select jobs) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the employee engagement, feedback, and complaint processes.
It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.
Requirements
Perform general repairs and maintenance of buildings, grounds, and equipment.
Inspect lighting and repair as necessary.
Maintain cleanliness of buildings, grounds, and equipment.
Inspect and maintain water softening equipment.
Assist in the preparation of meeting rooms for presentations and seminars.
Responsible for all mail handling and delivery, including incoming and outgoing on a daily basis in a timely manner. This includes daily trips to the post office and other carriers. Processes daily mail including opening, sorting, and distribution to designated departments. Maintains postage meters, (including the ordering of postage), scales, openers, and other equipment used in the processing of mail. Works with vendor to service related equipment. Prepares daily checklists for mail processes. Prepares monthly postal usage and cost report.
Perform work order requests as instructed.
Salary Description $35,000-50,000
Sales & Business Development Manager
Remote or Phoenix, AZ Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Sales & Business Development Manager position will report to the General Manager.**
**As the Sales & Business Development Manager, you will:**
+ Lead the acquisition, management, and optimization of strategic partnerships to drive business growth.
+ Develop and negotiate partnership agreements, ensuring mutually beneficial terms and long-term success.
+ Collaborate with Marketing, Product, Engineering, Legal, and Client Happiness teams to streamline partner onboarding and engagement.
+ Identify and implement revenue growth opportunities within existing partnerships through marketing collaboration and conversion optimization.
+ Shape the long-term vision for partnerships by leveraging market trends, performance insights, and innovative strategies.
+ Oversee multiple priorities, drive cross-functional initiatives, and ensure alignment with Earnest's company strategy.
+ Ensure compliance with partnership agreements and operational processes, minimizing risks and enhancing efficiency.
**About You:**
+ 5+ years of experience in partnerships, account management, or marketing at a fast-paced, high-growth company.
+ Expertise in developing, negotiating, and managing strategic partnerships that drive revenue and business expansion.
+ Strong communication and negotiation skills with the ability to engage and influence stakeholders at all levels, both internally and externally.
+ Proven ability to analyze industry trends, competitor positioning, and partnership performance to optimize strategy.
+ High attention to detail, strong time management skills, and the ability to prioritize and delegate effectively in a dynamic environment.
+ Strong problem-solving skills with the ability to quickly assess challenges, apply logical judgment, and drive data-backed decisions.
+ Ability to adapt to evolving business needs, manage multiple priorities, and thrive in a fast-moving, results-oriented environment.
**Even Better:**
+ B2B sales or partnerships experience in fintech, with a proven track record of driving revenue and business expansion.
**Where:**
+ This role will be based in the US.
**Additional Information:**
+ **_There will also be a competitive commission plan bundled in with this role._**
\#LI-GA1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$123,000-$153,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Senior Financial Analyst
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Financial Analyst will report to the Senior Manager, Financial Planning and Analysis.**
**As the Senior Financial Analyst, you will:**
+ Lead comprehensive financial forecasting: Manage monthly and annual budgeting processes, consolidate financial models, and ensure alignment with accounting practices for accurate projections.
+ Drive strategic business partnerships: Collaborate with operational leaders to model expenses, headcount, and compensation, ensuring financial controls and accuracy in forecasts.
+ Deliver detailed monthly/quarterly financial reporting: Partner with acco.unting for accurate close, analyze variances, and create executive-level financial summaries and narratives.
+ Enhance product profitability analysis: Expand product-level reporting to reflect accurate P&L financials, including cost allocation and automation.
+ Optimize financial processes through automation and tool implementation: Implement and optimize FP&A tools, automate processes using scripting languages, and transition to visualization-based reporting.
+ Support strategic projects with financial analysis: Conduct financial analyses for new product development, competitive analysis, and other strategic initiatives to drive business growth.
**About You:**
+ 2 - 5+ years of finance/accounting experience.
+ High proficiency with Excel, Google Sheets, PowerPoint, and Financial ERP systems.
+ Experience working with C-suite level leadership (direct reporting, presentations, etc.) and comfortable speaking in large groups.
+ Ability to lead work initiatives with cross functional coordination with stakeholders.
+ Ability to disseminate significant amounts of information with attention to details and accuracy.
+ Highly motivated, quick learner and enthusiastic about their work.
**Even Better:**
+ Prior experience working in the lending industry is highly valuable.
+ Very strong Excel and deck/slide creation (PowerPoint) skills.
+ Big plus if you can write code scripts (Python, R or other equivalent) to automate and streamline reporting and processes.
+ Formula auditing.
+ SQL or other database coding experience.
+ Experience rolling out new products/analyzing new product financials.
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-AM1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$112,000-$127,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Senior Software Engineer, Growth Experience
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**As a Senior Software Engineer on the Growth Experience team, you will:**
+ Drive the end-to-end implementation of Growth-focused A/B tests and experiments to optimize the user journey, increase conversion rates, and enhance customer retention.
+ Instrument code to fire analytics events (e.g., Amplitude) and work closely with Product and Data teams to ensure proper instrumentation, enabling high-quality data for decision-making.
+ Build and maintain performance-focused front-end and back-end features, prioritizing SEO, accessibility, and load times on our public-facing website.
+ Conduct code reviews and ensure high standards of code quality and maintainability across the team.
+ Rapidly experiment and develop new features to enhance user engagement, support business goals, and improve product metrics.
+ Support the Marketing team by developing self-service features, assisting with new page layouts, and creating additional CMS blocks.
+ Collaborate on the continuous improvement of our experimentation framework, enhancing automation, tracking accuracy, and reporting processes.
+ Troubleshoot and optimize code and processes to reduce friction points in the product funnel and increase the velocity of experimentation.
**About You:**
+ A strong background in full-stack development, ideally within Growth or Product Engineering.
+ Proven experience with A/B testing tools (such as Optimizely, Google Optimize, or similar) and analytics platforms (like Google Analytics, Amplitude, or Mixpanel).
+ Skilled in JavaScript, React, and Node.js (or comparable front- and back-end frameworks), with a focus on performance and scalability.
+ Experience with SQL or similar querying languages, enabling you to pull and analyze data directly.
+ Proficient in Typescript, enabling you to build safer and more reliable code.
+ Strong collaboration skills and the ability to work in fast-paced environments where iterative improvements and rapid testing cycles are essential.
+ Willingness to travel to the Oakland office monthly to collaborate with other Earnies.
**Even Better:**
+ Previous experience in a fintech or similarly regulated environment.
+ Familiarity with headless CMS platforms, such as Storyblok, Contentful, or other comparable tools.
+ Experience with server-side testing methodologies and experimentation within server-rendered applications.
+ Background in user research and behavior analysis to deeply understand and act on user pain points.
+ Exposure to CI/CD and deployment practices for smooth, safe, and efficient experiment rollouts.
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-NG1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$189,000-$214,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Senior Fraud Risk Manager
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Fraud Risk Manager position will report to the Head of Risk & Fraud.**
**As the Senior Fraud Risk Manager, you will:**
+ Develop and execute fraud prevention strategies to minimize risk while supporting business growth.
+ Partner with Fraud Operations to enhance fraud policies, procedures, and controls.
+ Lead, mentor, and develop a team of fraud prevention analysts.
+ Oversee fraud detection and investigation efforts, collaborating with Operations and Engineering.
+ Leverage fraud detection tools, analytics, and models to assess risk and identify trends.
+ Provide insights and recommendations to senior leadership.
+ Ensure compliance with fraud prevention regulations and conduct risk assessments.
**About You:**
+ 8+ years of experience in fraud prevention strategies and analytics for loans or credit cards.
+ 3+ years of leadership experience managing fraud teams.
+ Strong expertise in fraud detection, analytics, and emerging fraud trends.
+ Expertise in fraud detection data, tools, methodologies, and industry best practices.
+ Proficiency in SQL and Python for data analysis.
+ Excellent communication, problem-solving, and collaboration skills.
+ Ability to prioritize and multitask in a fast-paced environment.
+ Willingness to travel to the Oakland office monthly.
**Even Better:**
+ Knowledge and experience with laws and regulations designed to protect consumers and businesses from fraud.
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-JP1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$180,000-$217,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Mortgage Customer Service Representative
San Antonio, TX Job
Full-time Description
Basic Function:
This position is responsible for performing the customer service function of the Residential Mortgage Credit Reporting process and of other products and services as requested.
Principal Accountabilities (Essential Functions)
1. Maintain the in A.M. and out P.M. turn around time.
2. Verifies disputed information (such as trade or rental information).
3. Follows up on supplemental items.
4. Distributes work and monitors workflow in department.
5. Acts as backup for the Mortgage Production Supervisor.
6. Properly bills clients for additional requests performed such as Update Express and trade verifications
7. Answers questions from clients and consumers regarding credit issues and at times professionally addresses concerns from irate clients.
8. Informs mortgage clients of pending reports to include problems with file.
9. Maintains customer records by updating account information.
10. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
11. Recommends potential products or services to management by collecting customer information and analyzing customer needs.
12. Prepares product or service reports by collecting and analyzing customer information.
13. Contributes to team effort by accomplishing related results as needed.
14. Expected to have punctual, consistent attendance
15. Performs other duties as assigned.
Requirements
Experience, Knowledge and Skills Required (Know How)
A high school diploma or GED is required with some PC knowledge, and minimum typing skills of 40-50 wpm as well as Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Courteous Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking, Professionalism. Three to five years experience in mortgage credit reporting required.
Scope of Responsibility
Responsible for assisting with the production of the RMCRs and providing timely, courteous, and professional customer service. When necessary, will be responsible for the daily work flow within the department.
Problem Solving
This position makes decisions regarding disputed information and resolves issues with customers and consumers.
Contacts and Relationships
Works well under pressure and manages time well. Must enjoy working with people. Must be able to adjust to constructive criticism directed towards the employee and the department.
Physical Environment
This position exists in an office environment sitting at a desk on computer and on the phone.
Additional Information
The incumbent must be able to work with highly confidential data that must be maintained in strict confidence. Must work well under pressure and be able to handle and prioritize a variety of issues.
Salary Description 35K-45K
Fraud Analyst - Remote
Remote GC Services Limited Partnership Job
InteLogix is seeking a Fraud Analyst to join our organization, remote. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What's the role about?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
What's in it for YOU?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Ability to work remotely
Early access to earned wages via PayActiv
Access up to 50% of earned wages (capped at $500 per pay period)
Responsibilities
Analyze network traffic and orders to assess risk and mitigate fraud
Handle inbound calls regarding suspected fraud traffic, identify theft and credits
Make outgoing calls to follow-up on fraud orders and secure equipment
Review traffic patterns and orders for fraudulent activity
Create cases for customers and update order information related to fraud
Work on alarming cases from various fraud queues
Operate in a fast-paced environment requiring timely data analysis and decision making
Utilize system tools to close cases and prevent fraud loss
Manage multiple systems and fraud queues simultaneously
Manage high-volume workload to effectively mitigate fraud
Qualifications
What We Look for in a Candidate:
Must provide your own computer monitor, remaining equipment will be provided
Must be 18 years of age or older
High School Diploma or equivalent
Must have dedicated work space free of distraction
Excellent communication skills
Must have high-speed internet and ability to direct plug into ethernet portal
Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Superb attendance, so you can be there when our customers need us
Schedule flexibility and ability to work within hours of operation, 7 days a week between 8 a.m. and 12:30 a.m.
All job offers are contingent upon completion of a background check.
Not ready to apply? Connect with us to send some basic contact information to our recruiters.
Senior Technical Program Manager
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Technical Program Manager position will report to the Director of PMO.**
**As the Senior Technical Program Manager, you will:**
+ You'll be an individual contributor who will create Program Plans that are aligned to company OKRs and based on data from product roadmaps, Jira, and any other sources that include dates/milestones.
+ Track program status, resolve impediments, manage risks and issues, and assist with backlog creation.
+ Collaborate with the Program Sponsor to ensure sound decision-making and goal-setting.
+ Conduct post-program reviews to identify areas for improvement and facilitate productive meetings.
+ Typically work on programs with team sizes of 10 to 30, multiple business stakeholders, and significant new technologies or delivery approaches.
**Your Impact:**
+ Work closely with Earnest Leadership to build a comprehensive, top-down, high-level plan aligned with the lending pillar's goals and objectives.
+ Partner with the Engineering Managers, Product Managers, and Design Leads to help drive Programs as well as to help resolve impediments, provide coaching where needed, and manage risks and issues.
+ Create a culture of "inspect and adapt" within the TPMO team by identifying areas of improvement.
**About You:**
+ 5+ years of professional experience and 5 years managing mid to large-size projects.
+ Strong analytical and change management skills, as well as mastery of project management methodologies.
+ Excellent communication, time management, and organization skills.
+ Demonstrated ability to build constructive relationships with team members and stakeholders, negotiate and gain commitment, and practice empathy.
**Even Better:**
+ Fintech industry experience
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-GA1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$144,141-$192,188 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Collections Agent- Work from home after Training!
Remote or Cleveland, OH Job
Pay Rate: $15/hour plus a monthly bonus potential of $350-$900 Monthly
Hours: 3 days a week 8:00am-4:30pm, 2 days 9:30am-6:00pm, and 2 Saturdays a month from 8:00am-12:00pm (you will flex time the following week). Training will be onsite for a minimum of 4 weeks and then work from home after training is completed.
Who is Revenue Group?
Established in 1994, Revenue Group is a leading business process outsourcing company, committed to surpassing client expectations and maintaining an exceptional industry reputation.
Revenue Group prides itself on being a leading full-service agency, consistently advocating for our clients with the utmost respect. Our definition of success extends beyond financial accomplishments; it encompasses the opportunities we provide to our team members, the valuable relationships we foster with our clients, and our dedication to the communities where we operate.
Our employees voted us Top Workplaces 3 years in a row!
What does a Debt Collector do?
Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
The Debt Collector negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards.
Maintains up-to-date customer contact information in the collections systems.
The Debt Collector must have the ability to meet monthly goals, be a team player, excellent verbal, and written skills.
Must be computer literate, abiding by FDCPA, HIPPA, and company regulations.
Understand the Fair Debt Collections Practices Act (FDCPA)
Other duties as assigned.
PM21
Requirements
Excellent data entry and typing skills.
Superior listening, verbal, and written communication skills.
Understanding of customer service practices and principles.
Proficient in relevant computer applications.
High school diploma or equivalent preferred.
7 Year Background Check.
Our Benefits:
100% Paid Training
401(k) matching
Paid Time off (PTO) -
Up to 10 days your first year!
8 Paid Holidays -
Including your birthday!
Referral Program
Employee Assistance Program (EAP)
Growth & Continued Training
Dental & Vision insurance
Health insurance (including Long & Short-Term Disability)
Life insurance (Company Paid)
EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.
PM21
Salary Description $15/hour
Controller
San Antonio, TX Job
Full-time Description
Basic Function:
Serves as a member of the Operations Committee and manages the Accounting Department and its assigned functions company-wide. Oversees and directs the administrative, treasury, budgeting, audit, accounting, and forecasting activities for the organization. Insures the proper accounting of the financial statements of the organization in accordance with GAAP.
Principal Accountabilities (Essential Functions)
1. Directs the Assistant Controller and the accounting department to produce properly recorded, accurate and timely financial information to the Operations Committee and to the Board of Directors to access the financial condition of the Company and to continually develop the direction of the Company.
2. Insures that adequate accounting controls and procedures are in place to properly safeguard the assets of the Company.
3. Directs and coordinates the establishment of the annual budget and monitors and reports monthly variances to the budget, along with forecasting on a monthly basis.
4. Provides accounting support and direction to managers and supervisors of Company departments.
5. Directs and coordinates with external auditors annually to produce the audited financial statements and tax returns for the Company.
6. Assist President and Board of Directors in the evaluation of diversification opportunities.
7. Assist President with monitoring corporate insurance policies to insure adequate coverage in all areas of liability.
8. Maintains corporate minutes and contract files for the Company.
9.Provides accounting support company wide.
10. Perform other duties as assigned.
Scope of Responsibility
This position directly supervises exempt and nonexempt employees and indirectly supervises an exempt employee. The position is accountable for the budget of the accounting department, as well as responsible for the treasury, budgeting, accounting, and financial audit functions for the entire organization.
Problem Solving
The incumbent makes decisions in the areas of accounting that may affect the Company as a whole, including Company strategic direction, cash management, policies and procedures, and compliance with applicable regulations.
Contacts and Relationships
This position requires extensive contacts internally with the Operations Committee and all levels of managers and supervisors, as well as regular contact with the Board of Directors and the various committees of the Board. Externally, works with customers, legal counsel, third party auditors, and tax consultants.
Physical Environment
This position works in a climate controlled office. Occasional travel may be required, as well as attendance at various seminars and conferences.
Additional Information
This position is a member of the Operations Committee.
Requirements
Experience, Knowledge and Skills Required (Know How)
This position requires a Bachelor's degree in business administration with a major in accounting or finance and a CPA certification, along with five years of progressively responsible experience in accounting, including controller responsibility or related experience. Strong communication skills in both verbal and written form are required. Must be able to work effectively with the Board of Directors, Management, and employees alike. Knowledge of PC's with basic software applications, along with experience with a computerized accounting software package.
Salary Description $80,000-100,000
Staff Software Engineer
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Staff Software Engineer position will report to the Senior Software Engineering Manager.**
**As a Staff Software Engineer, you will:**
+ Build a new product within a team of senior engineers using Earnest's Lending Platform
+ Work with Product and Engineering leadership to refine, estimate and pivot the the new product's roadmap
+ Continually iterate on high fidelity solutions to delight our customers
+ Collaborate with Technical Leads and Architects across the Lending Platform on robust software solutions
**About You:**
+ 7+ years of professional development experience
+ Extensive experience with server-side concepts, e.g. microservices, database, caching, performance, monitoring and scalability
+ Data modeling experience and integration with database technologies like PostgresSQL or Amazon RDS
+ Extensive experience with modern Node.js
+ Professional experience working with Product Managers on consumer-facing products
+ Professional experience in React
+ Willingness to travel to the Oakland office monthly to collaborate with other Earnies.
**Even Better:**
+ Experience as a technical lead for lending products or projects in the past
+ Experience leading projects with React as a core technology
+ Experience working in Fintech, Banking, Lending, or related Consumer Financial Services is a plus
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-NS1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$223,875-$253,725 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Director, Product Marketing
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Director, Product Marketing position will report to Chief Marketing Officer:**
**As the Director, Product Marketing you will:**
+ Drive initiatives that differentiate Earnest's multi-product offerings and overall brand value.
+ Develop and implement best practices for integrated marketing campaigns across multiple channels.
+ Collaborate with Brand Creative to craft compelling value propositions that highlight Earnest's unique advantages.
+ Work with Product Research to understand customer journeys, intent triggers, and key product features.
+ Recruit, develop, and manage a high-performance team excelling in GTM, positioning, and user insights.
**About You:**
+ 10+ years of product marketing experience in multi-product organizations with a B2C focus.
+ Bachelor's Degree in Marketing, Business, or related field
+ Proven success in building and leading high-performing product marketing teams.
+ Strong analytical and strategic thinking skills to translate market insights into action.
+ Exceptional communication and influencing skills for cross-functional collaboration.
+ Deep understanding of consumer markets, industry trends, and emerging technologies.
**Even Better:**
+ Consumer fintech experience desired
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-EG1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$220,000-$249,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Senior Credit Risk Manager, Student Loan
Remote or San Francisco, CA Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Credit Risk Manager, Student Loans will report to the Head of Credit Risk.**
**As the Senior Credit Risk Manager, Student Loans, you will:**
+ Develop and optimize credit strategies for pre-screening, underwriting, risk tiering, loan amount assignment, and verifications to drive business growth while managing risk.
+ Lead champion-challenger testing to optimize underwriting strategies.
+ Collaborate with Data Science team to develop new machine-learning risk models.
+ Monitor credit portfolio performance and identify areas for improvement, ensuring continuous enhancement and optimization.
+ Work cross-functionally with Business, Capital Markets, Marketing, Product, Engineering, and Finance teams to implement strategies that align with Earnest's risk appetite and business goals.
+ Manage regulatory and audit compliance by providing analytical support for internal audits and regulatory reviews.
+ Lead, support, and develop junior team members while managing multiple projects.
**About You:**
+ 7+ years of experience developing data-driven credit strategies for loans or credit cards, leveraging risk models, rules, and multiple data sources.
+ At least 1 year of experience in leading and mentoring team members.
+ Strong analytical skills with expertise in SQL and Python for data analysis.
+ Experience in risk analytics, segmentation, and statistical modeling (decision trees, gradient boosting models).
+ Proven ability to deliver business results through ownership, collaboration, and strategic influence.
+ Experience with Business Intelligence tools such as Looker or Tableau.
+ Strong knowledge of credit risk management within lending products, including P&L impact evaluation.
+ Willingness to travel to the Oakland office monthly to collaborate with other Earnies.
**Even Better:**
+ Experience in student loan products.
+ Knowledge of applicable lending industry regulations.
+ Familiarity with machine learning techniques applied to credit risk models.
+ Experience working with Capital Markets, FP&A, or external rating agencies.
+ Advanced degree in a quantitative field (Math, Statistics, Engineering, Finance, Economics).
**Where:**
+ This role will be based in the San Francisco Bay Area.
+ While you'll enjoy the flexibility of remote work, we also love to see our Earnies face-to-face! We ask you to join us at our Oakland office for 3 consecutive days a month for team collaboration and some fun. It's a chance to connect, share ideas, and maybe even grab some coffee together!
\#LI-KB1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$186,000-$211,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Senior Capital Markets Analyst
Remote or Pierre, SD Job
**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including:
+ **Private student loans** - low rates, people-first service, and flexible payments.
+ **Student loan refinancing** - break free from high-interest rates or monthly payments.
+ **Scholarships** - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together!
**The Senior Capital Markets Analyst position will report to VP, Capital Markets.**
**As the Sr. Capital Markets Data Analyst, you will:**
+ Infrastructure Development (40%):
+ Build and improve infrastructure by developing tools, models, databases, and reports that support pricing, valuation, and marketing of our products.
+ Contribute to the development of financial models that assess product value (unit economics) and support external investor engagement for securitized ABS or loan sales.
+ Cross-Functional Collaboration (30%):
+ Work closely with internal teams (Data & Analytics, Lending, Product, Risk, Legal, Finance) to assess downstream impacts of Capital Markets activities.
+ Perform ad-hoc analyses and support strategic decision-making by senior management.
+ Risk Management & Monitoring (10%):
+ Report and monitor financial assets on-balance sheet, including ABS, loans, and hedge strategies.
+ Support hedge execution as needed and ensure compliance with internal risk protocols.
+ Strategic Execution (10%):
+ Assist in ABS issuance, loan sale partnerships, and related front-office activities, including preparing loan tapes, slide decks, and investor materials.
+ Manage relationships with third parties such as investment banks, rating agencies, auditors, and investors.
+ Participate in and organize due diligence processes, ensuring clear communication with external and internal stakeholders.
+ Market Monitoring & Optimization (10%):
+ Stay on top of market trends to identify opportunities, optimize processes, and execute transactions that create value.
+ Enhance process efficiency to reduce costs and improve speed.
**About You:**
+ 3+ years of experience in a data-driven finance role, with exposure to Capital Markets, securitization, trading, risk, or structured products.
+ Fluent in SQL and VBA (bonus points for Python or other programming languages).
+ Hands-on experience with BI tools like Looker, Tableau, or PowerBI.
+ Deep knowledge of financial modeling, fixed income products, bond math, and risk factors.
+ Strong communication skills-you're great at breaking down complex topics for senior leadership, cross-functional teams, and external partners.
+ Comfortable working in a fast-paced, high-stakes environment where adaptability and problem-solving are key.
**Even Better:**
+ Experience working with investment banks, rating agencies, auditors, and investors.
+ Background in ABS structuring, quantitative analysis, or risk modeling.
+ Familiarity with due diligence processes and investor relations.
**Where:**
+ This role will be based in the San Francisco Bay Area or Remote in the US, with the majority of work during EST hours.
\#LI-JP1
A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Pay Range
$147,000-$183,000 USD
**Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:**
+ Health, Dental, & Vision benefits plus savings plans
+ Mac computers + work-from-home stipend to set up your home office
+ Monthly internet and phone reimbursement
+ Employee Stock Purchase Plan
+ Restricted Stock Units (RSUs)
+ 401(k) plan to help you save for retirement plus a company match
+ Robust tuition reimbursement program
+ $1,000 travel perk on each Earnie-versary to anywhere in the world
+ Competitive days of annual PTO
+ Competitive parental leave
What makes an "Earnie" culture:
+ **Drivers** - Drivers are satisfied by making things happen, not coming along for the ride. They feel a strong sense of ownership for their projects and teams and demand high standards from themselves and others.
+ **Humility** - Humble team players check their egos and consider the team's needs above their own. They are self-aware of their strengths and opportunities for improvement.
+ **Growth Mindset** - People with a growth mindset approach challenges and failures as learning opportunities. They seek feedback to improve, give feedback to others, and genuinely want to perform well.
**At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.**
_Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._
Collections Specialist
Remote GC Services Limited Partnership Job
InteLogix is seeking a Customer Collections Account Representative in the Dimondale, MI area. This position is remote but candidates must be able to work onsite twice a month. In this role, you will be the first point of contact for our customers via phone. You will provide assistance, resolve issues, and ensure a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What's the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?
What's in it for YOU?
Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement
Early access to earned wages via PayActiv
Access up to 50% of earned wages (capped at $500 per pay period)
Salary Range: Up to $15.56/hour - pay is determined by scope of responsibility within the role, your experience, location and other job-related factors
Responsibilities
This position is remote but has a requirement of working onsite twice a month.
Complies with all specified FDCPA, state and city laws and provisions, as outlined in the Intelogix Compliance with FDCPA and State Collection laws Statement, the Intelogix A/R Training program and the FDCPA Test
Makes arrangements with the customers to pay balance in full or set up the best possible arrangements
Field inbound calls from customers and place outbound calls as necessary
Documents all collection activity in the client/Intelogix system in a concise and accurate manner
Corrects any deficiencies or oversights as outlined by U/M or Manager during telephone monitor, file activity, or QA reviews
Maintains good public relations
Cope with high-stress environment caused by speaking with emotional callers
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Work safely without presenting a threat to self or others
Perform additional duties as required by management
Qualifications
Must be 18 years of age or older
High School Diploma or equivalent
Able to work remote and onsite as scheduled
Comfortable assisting customers over the phone
Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Superb attendance, so you can be there when our customers need us
All job offers are contingent upon:
Fingerprinting
Drug Test
Background check
Citizenship/residency verification
Candidate must have any Treasury debt paid in full or on an approved arrangement before hire.
Not ready to apply? Connect with us to send some basic contact information to our recruiters.