How To Become A Front Desk Worker: What It Is and Career Path

What is a front desk worker and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a front desk worker. For example, did you know that they make an average of $15.17 an hour? That's $31,551 a year! Between 2018 and 2028, the career is expected to grow 0% and produce -5,200 job opportunities across the U.S.

ScoreFront Desk WorkerUS Average

Salary

2.5

Avg. Salary $31,551

Avg. Salary $59,228

Diversity

4.4

Race

American Indian and Alaska Native 1.27%

Asian 9.85%

Black or African American 8.91%

Hispanic or Latino 15.18%

Unknown 6.48%

White 58.31%

Gender

female 66.25%

male 33.75%

Age - 34

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 34

Stress Level

8.3

Stress level is high

7.1 - high

Complexity Level

4.8

Complexity Level is intermediate

7 - challenging

Work Life Balance

9.3

Work Life balance is excellent

6.4 - fair

Key steps to become a front desk worker

Explore front desk worker education requirements

Most common front desk worker degrees

Bachelor's

66.4 %

High School Diploma

16.1 %

Associate

9.7 %

Start to develop specific front desk worker skills

Skills	Percentages
Reservations	27.01%
Phone Calls	26.90%
Booking	20.50%
Customer Service	18.57%
Scheduling Appointments	4.21%

Complete relevant front desk worker training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New front desk workers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a front desk worker based on U.S. Bureau of Labor Statistics data and data from real front desk worker resumes.

Research front desk worker duties and responsibilities

Manage patients records by keeping all medical history, insurance and personal information update and verify abiding by HIPAA protocols.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Prepare healthy meal replacement protein smoothies

Prepare your front desk worker resume

When your background is strong enough, you can start writing your front desk worker resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a front desk worker resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Front Desk Worker Resume templates

Build a professional Front Desk Worker resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Front Desk Worker resume.

Apply for front desk worker jobs

Now it's time to start searching for a front desk worker job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do front desk workers rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Front Desk Worker reviews

A zippia user wrote a review on Mar 2020

Pros

Helping People.As a child my Mom was a Nurse in Long-term Care. And as My Mom, I get the most out of life when I'm helping someone.