Front Desk Receptionist Jobs in Norwalk, IA

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  • Veterinary Receptionist

    Mission Veterinary Partners 3.8company rating

    Front Desk Receptionist Job 14 miles from Norwalk

    Westfield Veterinary Hospital has an opportunity for a full time Receptionist to join our team! Compensation: $18 - $22/hr depending on experience About Us: Westfield Veterinary Hospital is looking for an enthusiastic and reliable Client Service Representative to join our team! This position requires working one 12-hour shift per weekend in urgent care, with the flexibility to help cover weekday shifts when needed. If you thrive in a fast-paced environment, love animals, and have excellent customer service skills, we want to hear from you! What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $18-22 hourly 6d ago
  • Receptionist (11am-7:30pm!)

    Independence Village 3.9company rating

    Front Desk Receptionist Job 8 miles from Norwalk

    Receptionist Independence Village of Des Moines The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Required Experience for Receptionist: High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience. Excellent Microsoft Office skills Primary Responsibilities for Receptionist: Answer all telephone calls and properly transfer calls to the appropriate department. Daily resident check in. Answering routine telephone inquiries. Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees. Refer all prospective residents and families to the Leasing Team. Sort and deliver all mail, internal messages and packages to residents and staff. Knowledge of resident apartments, in-house facilities and local information. Reserve the private dining area for residents and guests. Collect work orders and information for the maintenance director. Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient manner following company policies and procedure. Work independently in a professional atmosphere. Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken. Assist with accounting duties as assigned by Property Administrator. Dress in a professional manner and wear name tag. As a receptionist, always maintain a positive attitude which supports team performance and productivity. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #IVH
    $24k-30k yearly est. 30d ago
  • Receptionist - Part-time

    Bob Brown Buick GMC 4.0company rating

    Front Desk Receptionist Job 17 miles from Norwalk

    We are looking for a Part-time Front Desk Receptionist to join our growing team! Responsibilities Answer and coordinate in-coming telephone calls matching them to right personnel to ensure great customer service. Greets customers at the reception desk in a pleasant and professional manner. Assist customers with direction and connecting with Sales Associates. Provides some clerical for the service department. Maintains a professional appearance. Keeps work area neat and clean. Performs other duties as assigned. Compensation: This is an hourly position. Base pay is $15.00 per hour. Schedule: This position has a schedule of Tuesdays 3:00 pm - 7:00 pm, Thursdays 3:00 pm - 7:00 pm ,alternating Fridays 2:00 pm - 6:00 pm and alternating Saturday's 8:00 am - 6:00 pm Qualifications Previous reception experience and customer service experience. Valid driver's license Willing to adhere to a background check. Authorized to work in the United States. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $15 hourly 27d ago
  • Concierge - Receptionist

    Pivotal Health Care

    Front Desk Receptionist Job 8 miles from Norwalk

    Job Details Cedar Ridge Village - West Des Moines, IA PRN Admin - ClericalDescription [Insert Community Name] is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care. In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members. Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team: Health, Dental, & Vision Care Plans with company cost share (full-time only) Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family. 401(k) with company match PTO Holiday Premium Pay Volunteer Time Off Competitive Wages & Shift Differentials Referral Bonus Service Award Bonus Career Path Development Tuition Assistance & Certification Course Payment Fun & engaging team environment If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading! Role: We are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities. Responsibilities: Answer and direct all in-coming phone calls Greet all customers and direct them as needed Have working knowledge as to the roles and responsibilities of management staff Ability to communicate effectively the services and products that Community offers Assist Business Manager with AP coding, statements, and Resident Trust Fund Qualifications Qualifications: High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products. Receptionist experience preferred. Our Community is a part of a family of Retirement Communities which include: Colonial Village, Overland Park, KS Maggie's Place of Colonial Village, Overland Park, KS Westchester Village, Lenexa KS Linden Woods Village, Gladstone, MO Raintree Village, Lee's Summit, MO Prairie Vista Village, Altoona, IA Terrace Glen Village, Marion, IA Cedar Ridge Village, West Des Moines, IA Northridge Village, Ames, IA Kennybrook Village, Grimes, IA Scenic Living Communities, Iowa Falls, IA We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines. #Receptionist #AdministrativeAssistant #ClericalWork #SeniorCare #ResidentCare #SeniorLiving
    $24k-30k yearly est. 11d ago
  • Patient Services Specialist (Full-Time)

    The Iowa Clinic, P.C 4.6company rating

    Front Desk Receptionist Job 8 miles from Norwalk

    Patient Services Specialist Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Services Specialist at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! And bonus - since we allow you to "dress for your day", you can wear jeans when your schedule allows! * Provide exceptional patient service by answering patient phone calls, clinical inquiries and billing inquiries from the incoming multi-line telephone system in a call center setting. * Be a master of multitasking and answer patient questions multi-line live chat system. * Review, audit, and monitor all incoming appointments and payments made from the online system to ensure patients have an exceptional and easy healthcare experience. * Work as a part of team that supports clinical staff and physicians in doing what they do best - providing excellent healthcare. * Participate in a department potluck or team building activity over lunch. * Visit The Iowa Clinic intranet to see what volunteer opportunities are available to you this month and read what is happening around the clinic. * Be a positive, professional representative of The Iowa Clinic. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Education * High school diploma or equivalent Qualifications * A desire to find a meaningful, fulfilling career * Exceptional customer service skills * Effective communication skills * A positive and team-oriented attitude Bonus points if… * Have experience using a multi-line telephone system experience (inbound and outbound) in a call center setting * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, casual dress code and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication
    $34k-38k yearly est. 33d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Front Desk Receptionist Job 8 miles from Norwalk

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Full Time, Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $27k-34k yearly est. 60d+ ago
  • Front Desk Agent

    Arbor Lodging 3.5company rating

    Front Desk Receptionist Job 8 miles from Norwalk

    Part-time Description Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints. Duties & Responsibilities: Greet and register guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and cater to any guests needs Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Hotel Front Desk experience preferred Experience with hotel reservations software Experience with Microsoft Windows Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Additional benefits may be available Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
    $27k-32k yearly est. 60d+ ago
  • Medical Receptionist

    Painpoint Health

    Front Desk Receptionist Job 8 miles from Norwalk

    Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Compensation: $17 -21 per hour Schedule: M- F Essential Duties and Responsibilities: Checks patients in and out. • Registers patients, collecting co-pays and deposits at the front desk. • Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices. • Creates new patient charts and pulls existing charts as needed. • Files documentation into charts. • Maintains the confidentiality, security, and physician safety of patient's medical records. • Maintains a pre-determined, organized medical record format. • Interacts with physician/office personnel in a friendly manner. • Answers the phone in a friendly manner and directs all calls appropriately. • Adheres to facilities clinical guidelines as they relate to this position. • Completes annual mandatory training by the due date as assigned. • Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. • Obtains and records patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality. • Prepares examination rooms. • Delivers compassionate support, attention, and assistance to patients and families. • Ensures compliance with all health care regulations, including HIPAA and OSHA. • Performs other related duties as assigned Education & Experience: High school diploma or GED required. At least one year of experience in an administrative role. Previous employment in a healthcare facility experience preferred. Required Skills & Abilities: Excellent verbal and written communication skills. • Excellent interpersonal and customer service skills Proficient in Microsoft Office Suite or related software. • Excellent organizational skills and attention to detail. • Basic understanding of clerical procedures and systems such as recordkeeping and filing. • Ability to work independently. • Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information. • Knowledge of medical terminology and spelling and office ethics Physical Demands: Required to sit, stand and/or walk for long periods. • Must be able to communicate with or without reasonable accommodations - speak and hear. • Able to use both hands to finger, handle, or feel, and reach with hands and arms. • Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. • Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
    $17-21 hourly 4d ago
  • Receptionist

    Regional Health Services of Howard County 4.7company rating

    Front Desk Receptionist Job 10 miles from Norwalk

    Under direct supervision, the Receptionist is responsible for performing a variety of administrative duties associated with the patient intake process and supporting the clinic's routine operations. Key Responsibilities: * Perform patient check-ins and complete necessary paperwork to ensure an efficient and compliant admitting process. * Answer phone calls and direct them appropriately. * Schedule appointments according to office guidelines. * Obtain accurate patient and insurance information, including collecting co-pays and deductibles. * Scan and upload patient access materials (e.g., IDs, referrals, insurance cards) into the electronic medical record. * Prepare patient charts with necessary information for appointments. * Handle patient check-out, including pricing services, collecting payments, and scheduling follow-up appointments. * Assist with record filing and retrieval in electronic medical records. * Confirm appointments for the following day and inform patients about required documentation and time-of-service payments. * Follow up with patients regarding missed appointments and send appropriate communications. * Perform other duties as assigned by management. Minimum Qualifications: * Must be at least 16 years old. * Basic Life Support (BLS) certification required within three months of hire. * Proof of Mandatory Reporter abuse training specific to the population served, to be completed within three months of hire. Skills & Abilities: * Language Ability: Ability to read, interpret, and communicate information effectively to managers, clients, customers, and the public. * Math Ability: Ability to perform basic math functions, such as addition, subtraction, multiplication, and division, and interpret data. * Reasoning Ability: Ability to solve practical problems and follow instructions with limited standardization. * Computer Skills: Proficiency with Microsoft Office Suite, internet navigation, database management, and basic graphic presentation. Preferred Qualifications: * High school diploma or equivalent. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
    $26k-31k yearly est. 4d ago
  • Physical Therapy Front Office Coordinator

    DMOS Orthopaedic Centers 3.2company rating

    Front Desk Receptionist Job 10 miles from Norwalk

    As a Front Office Coordinator with our Urbandale Physical Therapy Clinic you will assist patients with paperwork, scheduling follow up appointments and obtaining necessary insurance information for physical therapy appointments. In this full-time position you will work alongside a coworker to create an outstanding patient experience. To thrive in this role, you have prior experience in a front office coordinator position and a passion for patient well-being. Urbandale Physical Therapy Clinic hours are 7am - 6pm. Here is What You Can Expect: Providing and obtaining necessary paperwork from patients for their physical therapy appointments. Sitting at a desk for extended periods of time that may seem unnatural. Answering patient questions related to their physical therapy appointments. This is a private practice that expects outstanding experiences for patients throughout their orthopaedic journey. What We're Looking For: Professional. Display a high-level of professionalism when interacting with patients and clinical staff members. Multi-tasker. Ability to handle multiple tasks at one time while staying organized. Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting. Experience. Prior exposure to patient care coordination. Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team. Why DMOS? Consistent schedule, no weekend coverage Friendly, fun and dedicated peers Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match) Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year) Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living! DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check, federal background checks, education verification, reference checks, and an initial TB test. Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information, such as social security number/date of birth, until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email *********************** for more questions.
    $27k-34k yearly est. Easy Apply 2d ago
  • Front Desk Representative

    Urbandale 3.7company rating

    Front Desk Receptionist Job 10 miles from Norwalk

    Responsive recruiter If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work. We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must! A Few Things About Us: We work hard, but love to have fun with our students and each other! Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees! Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule Financial bonuses and advancement opportunities including supervisory and management positions! Wonderful warm and tropical atmosphere centered around kids and family comfort! Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate. Benefits: Leadership roles starting at $15.50 Flexible part-time hours and scheduling Competitive pay Growth opportunities Valuable work experience Increased social opportunities Future references/referrals On-the-job training and certification opportunities Position Requirements: High energy - you believe work should be fun! Service mindset - you take pride in making sure our members are taken care of! Able to take initiative and have great organizational skills! Excellent communication and able to develop relationships with our members! Passionate about working with children of all ages and ability levels! Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!) Job Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-ExemptSummary: Promotes quality customer service face to face and over the phone to current and future guests. Process sales and enrollment transactions. Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company. Customer Service Duties and Responsibilities: Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques. Resolves customer concerns/complaints using a professional approach. Assists members with purchases of merchandise and vending. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking system. Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area. Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising. Checks voicemail and email correspondence and responds in a timely manner. Makes collection calls to resolve open account problems. Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff. Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview! Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems. Certifications and licenses: Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided). Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate. Candidate Profile: Outgoing and energetic personality Friendly, positive attitude Strong work ethic Dependable, punctual, detail-oriented, and well organized Ability to multi-task Focused on SAFETY Flexible and able to adapt to company growth and evolving responsibilities Must be comfortable working with and around young children If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you! Compensation: $14.00 - $16.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
    $14-16 hourly 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Front Desk Receptionist Job 8 miles from Norwalk

    Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Willing to have a background check completed Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
    $29k-35k yearly est. 60d+ ago
  • Front Desk Coordinator (Part-Time)

    Good Life RV

    Front Desk Receptionist Job 11 miles from Norwalk

    Job Details Des Moines - Bevington, IA $17.00 HourlyDescription As the Front Desk Coordinator, you will serve as the initial point of contact for our customers. You will be responsible for creating an inviting environment and greeting all customers in a welcoming, professional manner. Job Responsibilities: Greet and direct customers to the appropriate department. Tracking customer information in our computer system. Answers, screens, and directs phone calls. Minor clerical work. Maintain the cleanliness of the showroom. May cross train to perform other duties. Education Requirements High School Diploma or GED preferred. Schedule: Monday, Tuesday, Thursday, and Friday: 12pm-5pm Rotating Wednesday: 8am-5pm Rotating Saturday: 8am-3pm Qualifications To be Successful, a Front Desk Coordinator Needs: Excellent verbal and written communication skills Polite and professional demeanor when interacting with customers. Strong customer service skills Organization The ability to multitask. Basic computer skills Positive, outgoing personality Benefits 401(k) 401(k) matching Life insurance Employee Assistance Program Referral program Thank you for your interest in Good Life RV!
    $25k-32k yearly est. 5d ago
  • PT Receptionist

    Willis Automotive

    Front Desk Receptionist Job 8 miles from Norwalk

    Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests! Willis Automotive Offers: 401k with company match Employee discounts at all locations Paid training and development on and off-site Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more! Primary Function: Under the direct supervision of the Executive Office Manager, this position is responsible for greeting customers and answering telephone calls and performing administrative functions. Performs all duties within the objectives, standards, and policies of Willis Automotive. Duties and Responsibilities: Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and “in-transit” report. Receipts all customer payments daily into the company software program. Manage the Coffee bar and assist the guest with refreshments and snacks Greet guest and direct them to the area or employees they are here to meet Answer phones and direct calls throughout the dealership Ensures credit cards are cleared out at the end of each day Assist the Sales Managers with tasks or projects assigned Instruct store staff on proper procedures for locating and utilizing product inventory Provides additional support as needed to the Sales Manager and Office Manager. What we need from you: High School Diploma or equivalent required At least one year of experience in reception and multi-line telephone experience required Excellent verbal and written communication skills Working knowledge of Microsoft Office Word, Excel and Outlook required Strong attention to detail and ability to multi-task necessary
    $23k-30k yearly est. 5d ago
  • PT Receptionist

    Willisauto

    Front Desk Receptionist Job 8 miles from Norwalk

    Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests! Willis Automotive Offers: 401k with company match Employee discounts at all locations Paid training and development on and off-site Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more! Primary Function: Under the direct supervision of the Executive Office Manager, this position is responsible for greeting customers and answering telephone calls and performing administrative functions. Performs all duties within the objectives, standards, and policies of Willis Automotive. Duties and Responsibilities: Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and “in-transit” report. Receipts all customer payments daily into the company software program. Manage the Coffee bar and assist the guest with refreshments and snacks Greet guest and direct them to the area or employees they are here to meet Answer phones and direct calls throughout the dealership Ensures credit cards are cleared out at the end of each day Assist the Sales Managers with tasks or projects assigned Instruct store staff on proper procedures for locating and utilizing product inventory Provides additional support as needed to the Sales Manager and Office Manager. What we need from you: High School Diploma or equivalent required At least one year of experience in reception and multi-line telephone experience required Excellent verbal and written communication skills Working knowledge of Microsoft Office Word, Excel and Outlook required Strong attention to detail and ability to multi-task necessary
    $23k-30k yearly est. 5d ago
  • Receptionist

    H&R Block 4.4company rating

    Front Desk Receptionist Job 8 miles from Norwalk

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block! At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $26k-32k yearly est. 60d+ ago
  • Medical Receptionist

    Epiphany Dermatology Pa

    Front Desk Receptionist Job 8 miles from Norwalk

    What We're Looking For A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience: High School Diploma required. Minimum of 2 years of experience as a medical receptionist highly preferred, preferably in a medical practice or ambulatory environment. Knowledge of insurance industry and strong computer skills highly desired. Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits: We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!
    $26k-33k yearly est. 3d ago
  • Optometry Clinic Front Desk / Receptionist

    Elevate Eyecare

    Front Desk Receptionist Job 47 miles from Norwalk

    We are seeking a friendly and organized Optometry Clinic Receptionist to join our team and be the welcoming face of our clinic. As the first point of contact for our patients, you will play a crucial role in creating a positive and efficient experience. Teamwork is at the heart of our clinic's success, and we are looking for a receptionist who can contribute to our collaborative and patient-focused environment. Responsibilities: Patient Scheduling, Registration and Service: Greet patients, by phone and in person, warmly and create a welcoming atmosphere in the clinic. Provide exceptional customer service by answering inquiries, scheduling and reminding of patient appointments, and addressing patient concerns with empathy and professionalism. Coordinate and manage the appointment schedule for optometrists and other clinic staff. Collect and verify insurance coverage ensuring the collection and storage of all proper patient billing information. Collect and verify patient information, insurance details, and medical history along with providing the necessary education on the necessary forms and documents needed for their visit. Provide basic information to patients about clinic procedures, policies and services Ensure accurate and complete entry of patient data into the clinic's electronic records system. Maintain a high level of professionalism and confidentiality in handling patient information. Assist in patient product ordering and dispensing as needed Uphold the clinic's standards of customer service and ethical conduct. Administrative / Clinic Support: Assist with administrative tasks and operational support, including but not limited to, filing, emailing, order placement, payment and data entry. Collaborate with all staff members to maintain an organized and efficient clinic environment. Work closely with optometrists, opticians, optometric technicians, and other clinic staff to ensure seamless patient care. Communicate effectively to relay important information and contribute to a positive team atmosphere. Qualifications: High school diploma or equivalent Strong customer service skills focused on communication, listening and supporting a team based environment Strong organizational abilities and attention to detail. Proficiency in using office equipment and computer systems. Willingness to embrace new technology and change Elevate Eyecare is a growing network of optometry practices with team members who are passionate about delivering the best outcomes for patients.  Our vision is to be the best place to work and to deliver the ultimate patient experience to an ever-increasing number of people. This is achieved through our four core values: patient first, growth-oriented, respect, and fun.   Experience local eyecare... elevated. 
    $26k-34k yearly est. 3d ago
  • Front Desk Hampton Inn Part-time Weekends

    Aileron Management 3.9company rating

    Front Desk Receptionist Job 8 miles from Norwalk

    Part-time Description The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. . Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description Starting at $14.00/hour
    $22k-29k yearly est. 60d+ ago
  • Receptionist

    Charles Gabus Ford Inc. 4.0company rating

    Front Desk Receptionist Job 16 miles from Norwalk

    Company Name: Toyota of Des Moines English Job Title: Receptionist About Toyota: Toyota needs you! Toyota of Des Moines is growing rapidly and we need additional team members to support our service department. Here at Toyota, we strive to make our customer experience our top priority. Our customer service priority means hiring the best talents and recognizing that our employees are the foundation to a successful business. Wonder if You Are A Good Fit? Toyota of Des Moines is seeking a receptionist who has excellent Customer Service skills, takes pride in their work, and enjoys working on a team. Toyota makes customer service a top priority so candidates must have a strong attention to detail and maintain a professional appearance. Responsibilities: Answering phones in a professional, friendly, and efficient manner Setting up appointments Close and submit repair orders All cashiering responsibilities for the parts and service departments Pay: $17 per hour Schedule: Monday through Friday 7am-4pm Requirements: Must be at least 18 years old to apply Have a valid Iowa Driver's License and clean driving record Will submit to a drug and background screening Benefits: 1-week Paid Vacation (after 1 year) 12 days Paid Time Off per year (after 6 months) Health, Visions, and Dental Insurance Tenure! We contribute to your benefits after you reach milestones with employment. 401K match Company Sponsored Events Food Trucks We look forward to receiving your application!
    $17 hourly 60d+ ago

Learn More About Front Desk Receptionist Jobs

How much does a Front Desk Receptionist earn in Norwalk, IA?

The average front desk receptionist in Norwalk, IA earns between $24,000 and $38,000 annually. This compares to the national average front desk receptionist range of $24,000 to $39,000.

Average Front Desk Receptionist Salary In Norwalk, IA

$30,000

What are the biggest employers of Front Desk Receptionists in Norwalk, IA?

The biggest employers of Front Desk Receptionists in Norwalk, IA are:
  1. Face FoundriÉ
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