Veterinary Receptionist
Front Desk Receptionist Job 4 miles from Grimes
Westfield Veterinary Hospital has an opportunity for a full time Receptionist to join our team! Compensation: $18 - $22/hr depending on experience About Us: Westfield Veterinary Hospital is looking for an enthusiastic and reliable Client Service Representative to join our team! This position requires working one 12-hour shift per weekend in urgent care, with the flexibility to help cover weekday shifts when needed. If you thrive in a fast-paced environment, love animals, and have excellent customer service skills, we want to hear from you!
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Receptionist - Part-time
Front Desk Receptionist Job 9 miles from Grimes
We are looking for a Part-time Front Desk Receptionist to join our growing team!
Responsibilities
Answer and coordinate in-coming telephone calls matching them to right personnel to ensure great customer service.
Greets customers at the reception desk in a pleasant and professional manner.
Assist customers with direction and connecting with Sales Associates.
Provides some clerical for the service department.
Maintains a professional appearance.
Keeps work area neat and clean.
Performs other duties as assigned.
Compensation:
This is an hourly position. Base pay is $15.00 per hour.
Schedule:
This position has a schedule of Tuesdays 3:00 pm - 7:00 pm, Thursdays 3:00 pm - 7:00 pm ,alternating Fridays 2:00 pm - 6:00 pm and alternating Saturday's 8:00 am - 6:00 pm
Qualifications
Previous reception experience and customer service experience.
Valid driver's license
Willing to adhere to a background check.
Authorized to work in the United States.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Front Bar Receptionist
Front Desk Receptionist Job 9 miles from Grimes
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Receptionist (11am-7:30pm!)
Front Desk Receptionist Job 11 miles from Grimes
Receptionist
Independence Village of Des Moines
The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility.
Required Experience for Receptionist:
High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience.
Excellent Microsoft Office skills
Primary Responsibilities for Receptionist:
Answer all telephone calls and properly transfer calls to the appropriate department.
Daily resident check in.
Answering routine telephone inquiries.
Greet all residents and guests in a courteous and professional manner.
Provide 1440 experience to our senior residents!
Distribute applications to prospective employees.
Refer all prospective residents and families to the Leasing Team.
Sort and deliver all mail, internal messages and packages to residents and staff.
Knowledge of resident apartments, in-house facilities and local information.
Reserve the private dining area for residents and guests.
Collect work orders and information for the maintenance director.
Know emergency call system and emergency procedure (fire, medical, and police).
Perform all accountabilities in a timely and efficient manner following company policies and procedure.
Work independently in a professional atmosphere.
Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
Assist with accounting duties as assigned by Property Administrator.
Dress in a professional manner and wear name tag.
As a receptionist, always maintain a positive attitude which supports team performance and productivity.
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Equal Opportunity Employer
Click on glassdoor to see our employee testimonials
#IVH
Concierge - Receptionist
Front Desk Receptionist Job 10 miles from Grimes
Job Details Cedar Ridge Village - West Des Moines, IA PRN Admin - ClericalDescription
[Insert Community Name] is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.
In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.
Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:
Health, Dental, & Vision Care Plans with company cost share (full-time only)
Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
401(k) with company match
PTO
Holiday Premium Pay
Volunteer Time Off
Competitive Wages & Shift Differentials
Referral Bonus
Service Award Bonus
Career Path Development
Tuition Assistance & Certification Course Payment
Fun & engaging team environment
If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading!
Role:
We are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.
Responsibilities:
Answer and direct all in-coming phone calls
Greet all customers and direct them as needed
Have working knowledge as to the roles and responsibilities of management staff
Ability to communicate effectively the services and products that Community offers
Assist Business Manager with AP coding, statements, and Resident Trust Fund
Qualifications
Qualifications:
High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products.
Receptionist experience preferred.
Our Community is a part of a family of Retirement Communities which include:
Colonial Village, Overland Park, KS
Maggie's Place of Colonial Village, Overland Park, KS
Westchester Village, Lenexa KS
Linden Woods Village, Gladstone, MO
Raintree Village, Lee's Summit, MO
Prairie Vista Village, Altoona, IA
Terrace Glen Village, Marion, IA
Cedar Ridge Village, West Des Moines, IA
Northridge Village, Ames, IA
Kennybrook Village, Grimes, IA
Scenic Living Communities, Iowa Falls, IA
We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines.
#Receptionist #AdministrativeAssistant #ClericalWork #SeniorCare #ResidentCare #SeniorLiving
Front Desk Agent
Front Desk Receptionist Job 10 miles from Grimes
Part-time Description
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets guests when they walk into the hotel. They are responsible for distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints.
Duties & Responsibilities:
Greet and register guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and cater to any guests needs
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Hotel Front Desk experience preferred
Experience with hotel reservations software
Experience with Microsoft Windows
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Medical Receptionist
Front Desk Receptionist Job 10 miles from Grimes
Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Compensation: $17 -21 per hour Schedule: M- F
Essential Duties and Responsibilities:
Checks patients in and out.
• Registers patients, collecting co-pays and deposits at the front desk.
• Prepares all necessary documents for patients to complete including new patient paperwork, insurance
cards, notice of privacy practices.
• Creates new patient charts and pulls existing charts as needed.
• Files documentation into charts.
• Maintains the confidentiality, security, and physician safety of patient's medical records.
• Maintains a pre-determined, organized medical record format.
• Interacts with physician/office personnel in a friendly manner.
• Answers the phone in a friendly manner and directs all calls appropriately.
• Adheres to facilities clinical guidelines as they relate to this position.
• Completes annual mandatory training by the due date as assigned.
• Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient
information to file and update patient records, and ensure all forms and consents are completed by patients.
• Obtains and records patient medical histories, vitals, test results, and other information for medical records
while maintaining strict confidentiality.
• Prepares examination rooms.
• Delivers compassionate support, attention, and assistance to patients and families.
• Ensures compliance with all health care regulations, including HIPAA and OSHA.
• Performs other related duties as assigned
Education & Experience:
High school diploma or GED required.
At least one year of experience in an administrative role.
Previous employment in a healthcare facility experience preferred.
Required Skills & Abilities:
Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills
Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.
• Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper
confidentiality on all such information.
• Knowledge of medical terminology and spelling and office ethics
Physical Demands:
Required to sit, stand and/or walk for long periods.
• Must be able to communicate with or without reasonable accommodations - speak and hear.
• Able to use both hands to finger, handle, or feel, and reach with hands and arms.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Receptionist
Front Desk Receptionist Job In Grimes, IA
Company Name:
Toyota of Des Moines
Receptionist
Front Desk Receptionist Job In Grimes, IA
Company Name: Toyota of Des Moines
English Job Title: Receptionist
About Toyota:
Toyota needs you! Toyota of Des Moines is growing rapidly and we need additional team members to support our service department. Here at Toyota, we strive to make our customer experience our top priority. Our customer service priority means hiring the best talents and recognizing that our employees are the foundation to a successful business.
Wonder if You Are A Good Fit?
Toyota of Des Moines is seeking a receptionist who has excellent Customer Service skills, takes pride in their work, and enjoys working on a team. Toyota makes customer service a top priority so candidates must have a strong attention to detail and maintain a professional appearance.
Responsibilities:
Answering phones in a professional, friendly, and efficient manner
Setting up appointments
Close and submit repair orders
All cashiering responsibilities for the parts and service departments
Pay:
$17 per hour
Schedule:
Monday through Friday 7am-4pm
Requirements:
Must be at least 18 years old to apply
Have a valid Iowa Driver's License and clean driving record
Will submit to a drug and background screening
Benefits:
1-week Paid Vacation (after 1 year)
12 days Paid Time Off per year (after 6 months)
Health, Visions, and Dental Insurance
Tenure! We contribute to your benefits after you reach milestones with employment.
401K match
Company Sponsored Events
Food Trucks
We look forward to receiving your application!
Ruan Neurology Receptionist
Front Desk Receptionist Job 11 miles from Grimes
Under direct supervision, the Receptionist is responsible for performing various administrative duties related to the patient intake process and general clinic tasks. Key Job Responsibilities: * Perform patient check-in and complete necessary paperwork to ensure an efficient and compliant admitting process.
* Answer phone calls and direct them appropriately.
* Schedule appointments following office guidelines.
* Obtain accurate patient and insurance information, and collect co-pays and deductible amounts.
* Copy and scan patient documents (e.g., ID, referrals, insurance cards) into the appropriate location in the electronic medical record.
* Prepare patient charts for appointments, ensuring all information is complete.
* Manage patient check-out duties, including pricing services, collecting payments, and scheduling follow-up appointments.
* Assist with filing and retrieving registration documentation in electronic medical records.
* Confirm next-day appointments, providing necessary documentation details and time-of-service payment information.
* Follow up on missed appointments and send related communications.
* Perform other duties as assigned by management.
Knowledge, Skills, and Abilities:
* Language Ability: Ability to read and interpret business documents and professional materials. Can write reports, business correspondence, and manuals. Capable of presenting information and responding to inquiries from various audiences.
* Math Ability: Ability to perform basic arithmetic operations and calculate rate, ratio, and percentage.
* Reasoning Ability: Ability to solve practical problems and interpret instructions from various formats.
* Computer Skills: Proficiency in Microsoft Office Suite, internet navigation, database management, spreadsheets, and graphic presentation software.
Minimum Qualifications:
* Must be at least 16 years of age.
Licensure & Certifications:
* Basic Life Support (BLS) for Healthcare Providers certification, or to be obtained within three months of hire.
* Completion of Mandatory Reporter abuse training specific to the population served within three months of hire.
Preferred Qualifications:
* High school diploma or equivalent preferred.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Front Desk Supervisor - Hilton Des Moines Downtown
Front Desk Receptionist Job 11 miles from Grimes
A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
* Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
* Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
* Schedule, assign daily work, lead pre-shift meetings, inform and train team members
* Monitor, observe and assist in evaluating team member performance
* Monitor lobby traffic and adjust staffing accordingly
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information to resolve conflicts.
* Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
* Ability to see and hear in order to observe and detect signs of emergency situations.
QUALIFICATION STANDARDS EDUCATION
High School Diploma or equivalent required. College experience preferred.
EXPERIENCE
One year combined Front Desk and Supervisory experience in hospitality or related industry preferred.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Front Desk Representative
Front Desk Receptionist Job 6 miles from Grimes
Responsive recruiter If you love working with children and want to have a blast when you come to work, Goldfish is the place for you! We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work.
We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must!
A Few Things About Us:
We work hard, but love to have fun with our students and each other!
Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees!
Shifts are set each week and consistent until YOU request a new schedule! Part-time schedule
Financial bonuses and advancement opportunities including supervisory and management positions!
Wonderful warm and tropical atmosphere centered around kids and family comfort!
Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
Leadership roles starting at $15.50
Flexible part-time hours and scheduling
Competitive pay
Growth opportunities
Valuable work experience
Increased social opportunities
Future references/referrals
On-the-job training and certification opportunities
Position Requirements:
High energy - you believe work should be fun!
Service mindset - you take pride in making sure our members are taken care of!
Able to take initiative and have great organizational skills!
Excellent communication and able to develop relationships with our members!
Passionate about working with children of all ages and ability levels!
Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members!)
Job Title: Sales & Member Services Representative Reports to: General Manager FLSA Status: Non-ExemptSummary:
Promotes quality customer service face to face and over the phone to current and future guests.
Process sales and enrollment transactions.
Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company.
Customer Service Duties and Responsibilities:
Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques.
Resolves customer concerns/complaints using a professional approach.
Assists members with purchases of merchandise and vending.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising.
Checks voicemail and email correspondence and responds in a timely manner.
Makes collection calls to resolve open account problems.
Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff.
Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired.
*Ask about becoming a Swim Instructor in your interview!
Education/Experience: High school diploma or GED required. Some college preferred. Two years previous customer service and/or administrative office experience required. Intermediate level computer skills required using Word, Excel and other software systems.
Certifications and licenses: Lifeguard, CPR, First Aid and AED certification required within 90 days of hire (internal training provided).
Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate.
Candidate Profile:
Outgoing and energetic personality
Friendly, positive attitude
Strong work ethic
Dependable, punctual, detail-oriented, and well organized
Ability to multi-task
Focused on SAFETY
Flexible and able to adapt to company growth and evolving responsibilities
Must be comfortable working with and around young children
If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you!
Compensation: $14.00 - $16.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Front Desk Coordinator (Part-Time)
Front Desk Receptionist Job 24 miles from Grimes
Job Details Des Moines - Bevington, IA $17.00 HourlyDescription
As the Front Desk Coordinator, you will serve as the initial point of contact for our customers. You will be responsible for creating an inviting environment and greeting all customers in a welcoming, professional manner.
Job Responsibilities:
Greet and direct customers to the appropriate department.
Tracking customer information in our computer system.
Answers, screens, and directs phone calls.
Minor clerical work.
Maintain the cleanliness of the showroom.
May cross train to perform other duties.
Education Requirements
High School Diploma or GED preferred.
Schedule:
Monday, Tuesday, Thursday, and Friday: 12pm-5pm
Rotating Wednesday: 8am-5pm
Rotating Saturday: 8am-3pm
Qualifications
To be Successful, a Front Desk Coordinator Needs:
Excellent verbal and written communication skills
Polite and professional demeanor when interacting with customers.
Strong customer service skills
Organization
The ability to multitask.
Basic computer skills
Positive, outgoing personality
Benefits
401(k)
401(k) matching
Life insurance
Employee Assistance Program
Referral program
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Front Desk Agent
Front Desk Receptionist Job 8 miles from Grimes
Job Details Waukee, IADescription
Department: Front Office
Supervisor Title: Front Office Manager; Assistant General Manager;
General Manager
Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.
Responsibilities:
Be flexible in regard to work schedule.
Report to work on time, in proper and clean uniform, including name tag.
Must have a valid drivers license and proof of insurance.
Handle all duties according to hotel policies, procedures, internal rules and standards.
Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
Be able to operate hotel reservations software competently and efficiently.
Perform guest registration and room assignment and accommodate special requests of all guests.
Be knowledgeable about brand specific reward programs and other frequent traveler programs.
Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
Know policies and procedures of safe deposit boxes.
Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
Assist fellow associates in their jobs when able to improve daily operations of the hotel.
Have knowledge about all emergency procedures and know how to act on them.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager.
Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
Perform other duties as assigned.
Must have a valid drivers license, Proof of insurance and pass as approved driver.
PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my as stated above.
Qualifications
PHYSICAL REQUIREMENTS:
Sitting rarely
Walking frequent
Climbing stairs occasionally
Standing constantly
Crouching/bending/stooping occasionally
Reaching occasionally
Grasping frequently
Pushing/pulling occasionally
Near vision constantly
Far vision frequently
Hearing constantly
Talking constantly
Smell constantly
Taste constantly
Lifting/carrying up to 50+lbs.
NOTICE
The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.
Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.
I have read and understand my job description as stated above.
Receptionist
Front Desk Receptionist Job 10 miles from Grimes
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Front Desk Hampton Inn Part-time Weekends
Front Desk Receptionist Job 10 miles from Grimes
Part-time Description
The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests.
The Job
A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart.
Job Duties Include:
Greet and interact with guests in a warm, friendly and professional manner.
Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
What would make me successful in this role?
Passion for hospitality
Motivated to enhance the guest experience
Ability to work with a team
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants
About Us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Requirements
Required Skills & Experience
Must be at least 18 years old
Attention to detail
Hotel experience preferred
Customer service experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description Starting at $14.00/hour
PT Receptionist
Front Desk Receptionist Job 11 miles from Grimes
Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests!
Willis Automotive Offers:
401k with company match
Employee discounts at all locations
Paid training and development on and off-site
Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more!
Primary Function:
Under the direct supervision of the Executive Office Manager, this position is responsible for greeting customers and answering telephone calls and performing administrative functions. Performs all duties within the objectives, standards, and policies of Willis Automotive.
Duties and Responsibilities:
Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and “in-transit” report. Receipts all customer payments daily into the company software program.
Manage the Coffee bar and assist the guest with refreshments and snacks
Greet guest and direct them to the area or employees they are here to meet
Answer phones and direct calls throughout the dealership
Ensures credit cards are cleared out at the end of each day
Assist the Sales Managers with tasks or projects assigned
Instruct store staff on proper procedures for locating and utilizing product inventory
Provides additional support as needed to the Sales Manager and Office Manager.
What we need from you:
High School Diploma or equivalent required
At least one year of experience in reception and multi-line telephone experience required
Excellent verbal and written communication skills
Working knowledge of Microsoft Office Word, Excel and Outlook required
Strong attention to detail and ability to multi-task necessary
PT Receptionist
Front Desk Receptionist Job 11 miles from Grimes
Willis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests!
Willis Automotive Offers:
401k with company match
Employee discounts at all locations
Paid training and development on and off-site
Employee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more!
Primary Function:
Under the direct supervision of the Executive Office Manager, this position is responsible for greeting customers and answering telephone calls and performing administrative functions. Performs all duties within the objectives, standards, and policies of Willis Automotive.
Duties and Responsibilities:
Inputs new vehicle invoices in the company software and creates document packets. Regularly maintains current inventory report and “in-transit” report. Receipts all customer payments daily into the company software program.
Manage the Coffee bar and assist the guest with refreshments and snacks
Greet guest and direct them to the area or employees they are here to meet
Answer phones and direct calls throughout the dealership
Ensures credit cards are cleared out at the end of each day
Assist the Sales Managers with tasks or projects assigned
Instruct store staff on proper procedures for locating and utilizing product inventory
Provides additional support as needed to the Sales Manager and Office Manager.
What we need from you:
High School Diploma or equivalent required
At least one year of experience in reception and multi-line telephone experience required
Excellent verbal and written communication skills
Working knowledge of Microsoft Office Word, Excel and Outlook required
Strong attention to detail and ability to multi-task necessary
Corporate Office Receptionist
Front Desk Receptionist Job 6 miles from Grimes
Job Details Clive/Clive-007 - Clive, IA Part TimeDescription
Summary: Provides corporate office support as well as support for the CEO, Executive Management staff and corporate communications by performing the following duties.
Essential Duties and Responsibilities:
Serves as a Corporate Receptionist, including answering phones, assisting corporate office visitors and maintaining the general office spaces.
Coordinate the mailing of corporate communications.
Responsible for scanning supporting documents.
Maintain inventory of corporate office supplies.
Responsible for coordinating and assisting in the coordination of events and meetings within the corporate office.
Reserve meeting rooms, arrange meals, and order supplies.
Coordinate corporate office events.
Prepare daily deposits for corporate office.
Support accounting department as needed.
Must maintain a valid driver's license and commercial insurability at all times.
Other duties as assigned by management.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus.
Lift Level: Light
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Required walking or standing to a significant degree; or requires sitting most of the time, but entails pushing and/or pulling of arm or leg controls.
Qualifications
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments. Maintains confidentiality; Remains open to others' ideas and tries new things.
Written Communication - Writes clearly and informatively. Must demonstrate excellent verbal and written skills. Excellent organizational skills and ability to manage multiple responsibilities.
Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
Quantity - Completes work in timely manner.
Safety and Security - Observes safety and security procedures.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Two year certificate from college or technical school; or two years related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have strong knowledge of Microsoft Word, Excel and PowerPoint. Ability to operate copying, mailing and fax equipment. Experience with InDesign software is preferred, but not required.
Certificates and Licenses:
Must maintain valid driver's license and commercial insurability at all times.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Receptionist (FT) | Orthopedics | Ames | 2025-049
Front Desk Receptionist Job 24 miles from Grimes
McFarland Clinic is currently accepting application for Receptionist for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: maintaining reception desk activities, including greeting, scheduling, and instructing of patients and visitors in accordance with McFarland Clinic's Core Values and Promise.
Education
High School Diploma, GED or HiSET.
Days: Monday - Friday
Hours: 7:30 AM - 5:00 PM
Experience
Prefer one year work experience, preferably in a medical office setting.
Keyboard and computer experience.
Completion of Medical Terminology class required within one year of employment.
Receptionist experience preferred, but not required.
Pre-employment drug screen and criminal history background checks are a condition of hire.
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.